ML21097A173
| ML21097A173 | |
| Person / Time | |
|---|---|
| Issue date: | 04/07/2021 |
| From: | Lamary M Office of the Chief Human Capital Officer |
| To: | |
| Lising A | |
| References | |
| Download: ML21097A173 (39) | |
Text
Annual Employee Survey (AES) Report Nuclear Regulatory Commission The Dashboards percent positive and negative results only include items 1-38, excluding item 11.
FIELD PERIOD Sept 17 - Oct 29, 2020 Highest % Positive Items Select:
Q15 Employees are protected from health and safety hazards on the SAMPLE OR CENSUS CENSUS job. 92%
NUMBER OF SURVEYS Q19 My supervisor supports my need to balance work and other life 2,166 91%
COMPLETED issues.
NUMBER OF SURVEYS Q7 I know how my work relates to the agency's goals.
2,688 91%
ADMINISTERED RESPONSE RATE 80.6% Q16 My agency is successful at accomplishing its mission.
89%
items identified items identified Q23 My supervisor treats me with respect.
33 as strengths 0 as challenges 89%
(65% positive or (35% negative or higher) higher)
Highest % Negative Items Select:
Q10 In my work unit, steps are taken to deal with a poor performer Engagement Index Score who cannot or will not improve. 27%
2020 ENGAGEMENT INDEX Q18 I believe the results of this survey will be used to make my agency a better place to work. 24%
78%
Q12 In my work unit, differences in performance are recognized in a meaningful way. 20%
INTRINSIC LEADERS LEAD SUPERVISORS WORK Q26 In my organization, senior leaders generate high levels of EXPERIENCE motivation and commitment in the workforce. 19%
69% 85% 79% Q5 My workload is reasonable.
19%
Annual Employee Survey (AES) Report Nuclear Regulatory Commission Annual Employee Survey (AES) Report Nuclear Regulatory Commission GENDER HISPANIC, LATINO, OR SPANISH LOCATION 39% Female 8% Hispanic, Latino, or Spanish 64% Headquarters MILITARY SERVICE RETIREMENT - AS OF TODAY PLAN TO LEAVE - AS OF TODAY 23% Served 33% within next five years 25% within the next year Age Group Agency Tenure 33% 32%
24% 24% 23% 21%
18% 16%
2% 3% 4%
0%
29 years 30-39 40-49 50-59 60 years Less than 1 1 to 3 4 to 5 6 to 10 11 to 14 15 to 20 More than 20 and under years old years old years old or older year years years years years years years
Annual Employee Survey (AES) Report Nuclear Regulatory Commission Annual Employee Survey (AES) Report l Percentage l Point Change The Dashboards largest item increases and decreases only include items 1-38, excluding item 11. 2017 2018 2019 2020 Select: Q12 In my work unit, differences in performance are recognized in a meaningful way. 46% 46% 44% 58% +14 Largest Increases in Q14 Employees are recognized for providing high quality products and services. 66% 67% 66% 78% +12 Percent Positive Q26 In my organization, senior leaders generate high levels of motivation since 2019 and commitment in the workforce. 52% 56% 51% 62% +11 Q2 I feel encouraged to come up with new and better ways of doing items increased things. +8 36 since 2019 67% 70% 68% 76%
Q34 How satisfied are you with the information you receive from management on what's going on in your organization? 66% 69% 65% 72% +7 2017 2018 2019 2020 Percentage Point Change No items decreased Select:
Largest Decreases in Percent Positive since 2019 items 0 decreased since 2019
Neither Agree nor Strongly Neither Strongly Disagree/
Agree/ Agree nor Strongly Agree/ Fair/ Strongly Very Disagree/ Disagree/ Very Neither Disagree/
Good/ Agree/ Fair/ Neither Disagree/ Very Poor/ Good/ Agree/ Satisfied Disagree/ Very Poor/ Item Percent Very Good/ Satisfied nor Poor/ Very Percent Very Good/ nor Poor/ Very Response Do Not Response Positive Satisfied Satisfied Dissatisfied Dissatisfied Dissatisfied Negative Satisfied Satisfied Dissatisfied Dissatisfied Dissatisfied Total** Know Type Item Item Text % % % % % % % N N N N N N N Agree-disagree 1 *I am given a real opportunity to improve my skills in my organization. 75.8% 30.4% 45.4% 14.0% 6.7% 3.5% 10.2% 659 980 297 147 76 2159 N/A Agree-disagree 2 I feel encouraged to come up with new and better ways of doing things. 76.1% 34.7% 41.4% 12.6% 7.2% 4.1% 11.3% 743 887 269 152 88 2139 N/A Agree-disagree 3 My work gives me a feeling of personal accomplishment. 77.9% 33.7% 44.2% 11.9% 6.0% 4.2% 10.2% 723 952 257 130 92 2154 N/A Agree-disagree 4 I know what is expected of me on the job.
83.9% 36.5% 47.5% 8.3% 5.2% 2.5% 7.7% 784 1028 178 114 53 2157 N/A Agree-disagree 5 *My workload is reasonable.
70.2% 20.2% 50.1% 10.5% 12.0% 7.2% 19.2% 439 1080 223 260 154 2156 3 Agree-disagree 6 *My talents are used well in the workplace.
68.3% 23.3% 45.0% 13.7% 11.0% 7.0% 18.0% 499 953 291 234 148 2125 6 Agree-disagree 7 *I know how my work relates to the agency's goals. 90.7% 44.5% 46.2% 5.4% 2.3% 1.6% 3.9% 957 988 115 49 35 2144 7 Agree-disagree 8 *I can disclose a suspected violation of any law, rule or regulation without fear of reprisal.
75.9% 40.2% 35.7% 12.2% 6.0% 5.9% 11.9% 850 751 253 126 124 2104 55 Agree-disagree 9 *The people I work with cooperate to get the job done. 88.2% 48.9% 39.3% 6.0% 4.6% 1.2% 5.8% 1060 847 126 102 26 2161 N/A Agree-disagree 10 In my work unit, steps are taken to deal with a poor performer who cannot or will not improve.
41.0% 11.7% 29.4% 31.7% 17.0% 10.3% 27.3% 204 508 544 295 179 1730 435 Agree-disagree 12 *In my work unit, differences in performance are recognized in a meaningful way.
58.4% 14.8% 43.7% 21.7% 13.4% 6.4% 19.8% 292 850 423 265 125 1955 210 Agree-disagree 13 *My work unit has the job-relevant knowledge and skills necessary to accomplish organizational goals.
86.3% 38.8% 47.5% 7.2% 4.4% 2.1% 6.5% 833 1016 153 93 45 2140 24 Agree-disagree 14 Employees are recognized for providing high quality products and services. 77.9% 27.6% 50.3% 11.2% 6.7% 4.2% 10.9% 593 1077 240 144 91 2145 17 Agree-disagree 15 Employees are protected from health and safety hazards on the job. 91.9% 52.2% 39.7% 5.5% 1.5% 1.1% 2.6% 1119 849 116 33 24 2141 19 Agree-disagree 16 My agency is successful at accomplishing its mission. 89.1% 43.4% 45.7% 7.6% 2.2% 1.2% 3.4% 933 978 164 48 25 2148 15 Agree-disagree 17 *I recommend my organization as a good place to work. 76.6% 34.7% 41.9% 13.1% 6.9% 3.3% 10.2% 751 910 282 151 72 2166 N/A Agree-disagree 18 *I believe the results of this survey will be used to make my agency a better place to work.
52.2% 17.9% 34.3% 23.8% 13.1% 10.9% 24.0% 372 713 494 273 226 2078 87 Agree-disagree 19 My supervisor supports my need to balance work and other life issues. 90.7% 61.0% 29.7% 4.8% 2.8% 1.6% 4.5% 1323 640 101 60 36 2160 3 Agree-disagree 20 My supervisor is committed to a workforce representative of all segments of society.
83.9% 51.2% 32.7% 12.0% 1.6% 2.5% 4.1% 1030 657 239 32 49 2007 153 Agree-disagree 21 Supervisors in my work unit support employee development. 87.6% 51.1% 36.5% 7.2% 2.7% 2.6% 5.2% 1097 777 152 56 55 2137 25 Agree-disagree 22 My supervisor listens to what I have to say.
87.0% 53.4% 33.6% 6.9% 3.7% 2.4% 6.1% 1151 721 146 80 52 2150 N/A Agree-disagree 23 My supervisor treats me with respect.
88.9% 60.4% 28.5% 6.0% 2.7% 2.4% 5.1% 1301 610 127 56 52 2146 N/A Agree-disagree 24 I have trust and confidence in my supervisor.
79.2% 49.8% 29.4% 11.4% 5.0% 4.4% 9.4% 1072 631 246 106 94 2149 N/A Good-poor 25 Overall, how good a job do you feel is being done by your immediate supervisor?
81.8% 55.1% 26.7% 12.3% 3.7% 2.2% 5.9% 1191 578 266 81 46 2162 N/A Agree-disagree 26 In my organization, senior leaders generate high levels of motivation and commitment in the workforce.
61.5% 19.0% 42.5% 19.2% 12.2% 7.0% 19.3% 406 904 409 264 153 2136 23 Agree-disagree 27 My organization's senior leaders maintain high standards of honesty and integrity.
69.6% 28.4% 41.2% 17.2% 7.1% 6.0% 13.1% 589 861 357 149 127 2083 68 Agree-disagree 28 *Managers communicate the goals of the organization. 76.4% 25.4% 51.0% 13.6% 6.1% 3.9% 10.0% 547 1092 292 131 83 2145 13 Agree-disagree 29 Managers promote communication among different work units (for example, about projects, goals, needed resources).
71.4% 25.1% 46.3% 15.0% 8.9% 4.7% 13.6% 534 981 318 190 101 2124 34 Good-poor 30 Overall, how good a job do you feel is being done by the manager directly above your immediate supervisor?
71.3% 34.0% 37.4% 18.5% 5.3% 4.9% 10.2% 710 783 385 111 103 2092 66 Agree-disagree 31 I have a high level of respect for my organization's senior leaders. 66.9% 25.8% 41.1% 17.8% 8.9% 6.4% 15.2% 550 885 381 194 137 2147 9
Agree-disagree 32 Senior leaders demonstrate support for Work-Life programs. 83.2% 41.2% 42.0% 10.7% 3.9% 2.3% 6.1% 869 892 224 83 48 2116 42 Satisfied- 33 *How satisfied are you with your involvement in dissatisfied decisions that affect your work?
64.9% 22.4% 42.5% 18.2% 12.7% 4.1% 16.9% 483 911 389 275 89 2147 N/A Satisfied- 34 *How satisfied are you with the information you dissatisfied receive from management on what's going on in your organization?
72.1% 25.1% 47.0% 15.5% 8.9% 3.5% 12.4% 541 1006 331 193 74 2145 N/A Satisfied- 35 *How satisfied are you with the recognition you dissatisfied receive for doing a good job?
68.2% 26.6% 41.6% 16.9% 10.2% 4.8% 14.9% 573 892 362 219 103 2149 N/A Satisfied- 36 *Considering everything, how satisfied are you dissatisfied with your job?
75.0% 29.0% 46.0% 13.4% 7.8% 3.9% 11.7% 617 981 286 168 82 2134 N/A Satisfied- 37 Considering everything, how satisfied are you dissatisfied with your pay?
76.0% 31.1% 44.9% 12.0% 7.9% 4.2% 12.0% 667 963 258 171 88 2147 N/A Satisfied- 38 *Considering everything, how satisfied are you dissatisfied with your organization?
72.3% 24.8% 47.5% 14.6% 9.3% 3.8% 13.0% 533 1021 309 200 82 2145 N/A
- AES prescribed items as of 2017 (5 CFR Part 250, Subpart C)
- Unweighted count of responses excluding "Do Not Know" The Dashboard only includes items 1-38, excluding item 11.
Percentages are weighted to represent the Agency's population.
When responding to the Core OPM FEVS questions 1 through 38, respondents were asked to share their work experiences since the last OPM FEVS administration (June 2019).
Source: 2020 OPM Federal Employee Viewpoint Survey
Core Q1-10, 12-38 Trend 2020 2019
- 11. In my work unit poor performers usually: N % N %
Remain in the work unit and improve their performance over time 294 18.3% 267 15.9%
Remain in the work unit and continue to underperform 756 47.1% 866 53.5%
Leave the work unit - removed or transferred 108 6.7% 83 4.9%
Leave the work unit - quit 15 1.0% 19 1.1%
There are no poor performers in my work unit 425 26.9% 406 24.6%
Item Response Total 1,598 100.0% 1,641 100.0%
Do Not Know 564 -- 482 --
Total 2,162 100.0% 2,123 100.0%
Percentages are weighted to represent the Agency's population.
"Do Not Know" responses are not included in percentage calculations.
The rows above do not include results for any year when there were fewer than 4 completed surveys.
Source: 2020 OPM Federal Employee Viewpoint Survey
Core Q1-10, 12-38 Trend Neither Agree nor Disagree/
Fair/ Neither Item Percent Satisfied nor Percent Response Do Not Response Positive Dissatisfied Negative Total** Know Type Year Item Item Text % % % N N Agree-disagree 2020 1 *I am given a real opportunity to improve my skills in my organization. 75.8% 14.0% 10.2% 2159 N/A Agree-disagree 2020 2 I feel encouraged to come up with new and better ways of doing things. 76.1% 12.6% 11.3% 2139 N/A Agree-disagree 2020 3 My work gives me a feeling of personal accomplishment. 77.9% 11.9% 10.2% 2154 N/A Agree-disagree 2020 4 I know what is expected of me on the job. 83.9% 8.3% 7.7% 2157 N/A Agree-disagree 2020 5 *My workload is reasonable. 70.2% 10.5% 19.2% 2156 3 Agree-disagree 2020 6 *My talents are used well in the workplace. 68.3% 13.7% 18.0% 2125 6 Agree-disagree 2020 7 *I know how my work relates to the agency's goals. 90.7% 5.4% 3.9% 2144 7 Agree-disagree 2020 8 *I can disclose a suspected violation of any law, rule or regulation without fear of reprisal. 75.9% 12.2% 11.9% 2104 55 Agree-disagree 2020 9 *The people I work with cooperate to get the job done. 88.2% 6.0% 5.8% 2161 N/A Agree-disagree 2020 10 In my work unit, steps are taken to deal with a poor performer who cannot or will not improve. 41.0% 31.7% 27.3% 1730 435 Agree-disagree 2020 12 *In my work unit, differences in performance are recognized in a meaningful way. 58.4% 21.7% 19.8% 1955 210 Agree-disagree 2020 13 *My work unit has the job-relevant knowledge and skills necessary to accomplish organizational goals.
86.3% 7.2% 6.5% 2140 24 Agree-disagree 2020 14 Employees are recognized for providing high quality products and services. 77.9% 11.2% 10.9% 2145 17 Agree-disagree 2020 15 Employees are protected from health and safety hazards on the job. 91.9% 5.5% 2.6% 2141 19 Agree-disagree 2020 16 My agency is successful at accomplishing its mission. 89.1% 7.6% 3.4% 2148 15 Agree-disagree 2020 17 *I recommend my organization as a good place to work. 76.6% 13.1% 10.2% 2166 N/A Agree-disagree 2020 18 *I believe the results of this survey will be used to make my agency a better place to work. 52.2% 23.8% 24.0% 2078 87 Agree-disagree 2020 19 My supervisor supports my need to balance work and other life issues. 90.7% 4.8% 4.5% 2160 3 Agree-disagree 2020 20 My supervisor is committed to a workforce representative of all segments of society. 83.9% 12.0% 4.1% 2007 153 Agree-disagree 2020 21 Supervisors in my work unit support employee development. 87.6% 7.2% 5.2% 2137 25 Agree-disagree 2020 22 My supervisor listens to what I have to say. 87.0% 6.9% 6.1% 2150 N/A Agree-disagree 2020 23 My supervisor treats me with respect. 88.9% 6.0% 5.1% 2146 N/A Agree-disagree 2020 24 I have trust and confidence in my supervisor. 79.2% 11.4% 9.4% 2149 N/A Good-poor 2020 25 Overall, how good a job do you feel is being done by your immediate supervisor? 81.8% 12.3% 5.9% 2162 N/A Agree-disagree 2020 26 In my organization, senior leaders generate high levels of motivation and commitment in the workforce.
61.5% 19.2% 19.3% 2136 23 Agree-disagree 2020 27 My organization's senior leaders maintain high standards of honesty and integrity. 69.6% 17.2% 13.1% 2083 68 Agree-disagree 2020 28 *Managers communicate the goals of the organization. 76.4% 13.6% 10.0% 2145 13 Agree-disagree 2020 29 Managers promote communication among different work units (for example, about projects, goals, needed resources).
71.4% 15.0% 13.6% 2124 34 Good-poor 2020 30 Overall, how good a job do you feel is being done by the manager directly above your immediate supervisor?
71.3% 18.5% 10.2% 2092 66 Agree-disagree 2020 31 I have a high level of respect for my organization's senior leaders. 66.9% 17.8% 15.2% 2147 9 Agree-disagree 2020 32 Senior leaders demonstrate support for Work-Life programs. 83.2% 10.7% 6.1% 2116 42 Satisfied- 2020 33 *How satisfied are you with your involvement in decisions that affect your work?
dissatisfied 64.9% 18.2% 16.9% 2147 N/A Satisfied- 2020 34 *How satisfied are you with the information you receive from management on what's going on in your organization?
dissatisfied 72.1% 15.5% 12.4% 2145 N/A Satisfied- 2020 35 *How satisfied are you with the recognition you receive for doing a good job?
dissatisfied 68.2% 16.9% 14.9% 2149 N/A Satisfied- 2020 36 *Considering everything, how satisfied are you with your job?
dissatisfied 75.0% 13.4% 11.7% 2134 N/A Satisfied- 2020 37 Considering everything, how satisfied are you with your pay?
dissatisfied 76.0% 12.0% 12.0% 2147 N/A Satisfied- 2020 38 *Considering everything, how satisfied are you with your organization?
dissatisfied 72.3% 14.6% 13.0% 2145 N/A Agree-disagree 2019 1 *I am given a real opportunity to improve my skills in my organization. 74.1% 11.2% 14.7% 2163 N/A Agree-disagree 2019 2 I feel encouraged to come up with new and better ways of doing things. 68.2% 14.6% 17.1% 2163 N/A Agree-disagree 2019 3 My work gives me a feeling of personal accomplishment. 75.8% 12.7% 11.5% 2170 N/A Agree-disagree 2019 4 I know what is expected of me on the job. 81.2% 8.4% 10.4% 2159 N/A Agree-disagree 2019 5 *My workload is reasonable. 68.7% 12.5% 18.9% 2164 6 Agree-disagree 2019 6 *My talents are used well in the workplace. 63.7% 14.9% 21.4% 2144 14 Agree-disagree 2019 7 *I know how my work relates to the agency's goals. 89.5% 5.9% 4.6% 2166 2 Agree-disagree 2019 8 *I can disclose a suspected violation of any law, rule or regulation without fear of reprisal. 75.5% 12.4% 12.1% 2084 86 Agree-disagree 2019 9 *The people I work with cooperate to get the job done. 83.3% 8.4% 8.3% 2169 N/A Agree-disagree 2019 10 In my work unit, steps are taken to deal with a poor performer who cannot or will not improve. 34.5% 31.1% 34.5% 1821 340 Agree-disagree 2019 12 *In my work unit, differences in performance are recognized in a meaningful way. 43.5% 27.3% 29.2% 1993 166 Agree-disagree 2019 13 *My work unit has the job-relevant knowledge and skills necessary to accomplish organizational goals.
85.1% 8.2% 6.6% 2149 14 Agree-disagree 2019 14 Employees are recognized for providing high quality products and services. 65.8% 16.1% 18.1% 2097 50 Agree-disagree 2019 15 Employees are protected from health and safety hazards on the job. 89.3% 6.8% 3.9% 2121 31 Agree-disagree 2019 16 My agency is successful at accomplishing its mission. 86.9% 8.4% 4.7% 2134 18 Agree-disagree 2019 17 *I recommend my organization as a good place to work. 73.1% 15.5% 11.4% 2146 N/A
Core Q1-10, 12-38 Trend Agree-disagree 2019 18 *I believe the results of this survey will be used to make my agency a better place to work. 49.3% 22.2% 28.5% 2066 84 Agree-disagree 2019 19 My supervisor supports my need to balance work and other life issues. 90.8% 4.7% 4.4% 2142 6 Agree-disagree 2019 20 My supervisor is committed to a workforce representative of all segments of society. 78.8% 15.6% 5.7% 1925 213 Agree-disagree 2019 21 Supervisors in my work unit support employee development. 81.4% 10.0% 8.6% 2114 28 Agree-disagree 2019 22 My supervisor listens to what I have to say. 84.6% 7.6% 7.8% 2139 N/A Agree-disagree 2019 23 My supervisor treats me with respect. 88.0% 6.3% 5.7% 2138 N/A Agree-disagree 2019 24 I have trust and confidence in my supervisor. 76.8% 12.2% 11.1% 2139 N/A Good-poor 2019 25 Overall, how good a job do you feel is being done by your immediate supervisor? 79.9% 12.7% 7.4% 2140 N/A Agree-disagree 2019 26 In my organization, senior leaders generate high levels of motivation and commitment in the workforce.
51.3% 23.7% 25.0% 2102 33 Agree-disagree 2019 27 My organization's senior leaders maintain high standards of honesty and integrity. 64.9% 18.8% 16.3% 2015 120 Agree-disagree 2019 28 *Managers communicate the goals of the organization. 74.8% 13.3% 11.9% 2116 18 Agree-disagree 2019 29 Managers promote communication among different work units (for example, about projects, goals, needed resources).
69.1% 15.1% 15.8% 2079 58 Good-poor 2019 30 Overall, how good a job do you feel is being done by the manager directly above your immediate supervisor?
69.4% 18.5% 12.1% 2065 70 Agree-disagree 2019 31 I have a high level of respect for my organization's senior leaders. 62.7% 19.6% 17.7% 2117 20 Agree-disagree 2019 32 Senior leaders demonstrate support for Work-Life programs. 79.5% 12.6% 7.9% 2059 71 Satisfied- 2019 33 *How satisfied are you with your involvement in decisions that affect your work?
dissatisfied 61.4% 18.5% 20.1% 2123 N/A Satisfied- 2019 34 *How satisfied are you with the information you receive from management on what's going on in your organization?
dissatisfied 64.7% 16.6% 18.7% 2128 N/A Satisfied- 2019 35 *How satisfied are you with the recognition you receive for doing a good job?
dissatisfied 63.0% 18.3% 18.7% 2123 N/A Satisfied- 2019 36 *Considering everything, how satisfied are you with your job?
dissatisfied 73.6% 14.1% 12.3% 2119 N/A Satisfied- 2019 37 Considering everything, how satisfied are you with your pay?
dissatisfied 72.2% 14.1% 13.7% 2119 N/A Satisfied- 2019 38 *Considering everything, how satisfied are you with your organization?
dissatisfied 68.8% 16.9% 14.4% 2115 N/A Agree-disagree 2018 1 *I am given a real opportunity to improve my skills in my organization. 74.0% 12.6% 13.4% 2288 N/A Agree-disagree 2018 2 I feel encouraged to come up with new and better ways of doing things. 70.0% 14.7% 15.2% 2293 N/A Agree-disagree 2018 3 My work gives me a feeling of personal accomplishment. 77.5% 11.3% 11.1% 2301 N/A Agree-disagree 2018 4 I know what is expected of me on the job. 84.3% 8.0% 7.7% 2299 N/A Agree-disagree 2018 5 *My workload is reasonable. 70.7% 12.3% 17.0% 2298 4 Agree-disagree 2018 6 *My talents are used well in the workplace. 66.4% 14.3% 19.3% 2285 6 Agree-disagree 2018 7 *I know how my work relates to the agency's goals. 91.5% 4.7% 3.9% 2295 3 Agree-disagree 2018 8 *I can disclose a suspected violation of any law, rule or regulation without fear of reprisal. 76.9% 12.1% 11.0% 2221 76 Agree-disagree 2018 9 *The people I work with cooperate to get the job done. 84.8% 7.7% 7.5% 2302 N/A Agree-disagree 2018 10 In my work unit, steps are taken to deal with a poor performer who cannot or will not improve. 37.0% 29.8% 33.2% 1955 345 Agree-disagree 2018 12 *In my work unit, differences in performance are recognized in a meaningful way. 45.6% 27.4% 27.0% 2129 169 Agree-disagree 2018 13 *My work unit has the job-relevant knowledge and skills necessary to accomplish organizational goals.
85.8% 8.2% 6.0% 2288 15 Agree-disagree 2018 14 Employees are recognized for providing high quality products and services. 67.3% 16.8% 15.9% 2246 43 Agree-disagree 2018 15 Employees are protected from health and safety hazards on the job. 91.3% 5.9% 2.8% 2275 17 Agree-disagree 2018 16 My agency is successful at accomplishing its mission. 88.5% 8.0% 3.5% 2269 24 Agree-disagree 2018 17 *I recommend my organization as a good place to work. 75.5% 14.6% 9.9% 2293 N/A Agree-disagree 2018 18 *I believe the results of this survey will be used to make my agency a better place to work. 54.9% 21.7% 23.4% 2216 77 Agree-disagree 2018 19 My supervisor supports my need to balance work and other life issues. 91.3% 4.8% 3.9% 2284 6 Agree-disagree 2018 20 My supervisor is committed to a workforce representative of all segments of society. 80.7% 13.9% 5.4% 2061 226 Agree-disagree 2018 21 Supervisors in my work unit support employee development. 82.3% 9.8% 7.8% 2254 35 Agree-disagree 2018 22 My supervisor listens to what I have to say. 85.9% 6.0% 8.1% 2286 N/A Agree-disagree 2018 23 My supervisor treats me with respect. 88.8% 5.7% 5.5% 2290 N/A Agree-disagree 2018 24 I have trust and confidence in my supervisor. 79.5% 10.0% 10.5% 2289 N/A Good-poor 2018 25 Overall, how good a job do you feel is being done by your immediate supervisor? 81.9% 11.1% 6.9% 2291 N/A Agree-disagree 2018 26 In my organization, senior leaders generate high levels of motivation and commitment in the workforce.
55.6% 21.9% 22.5% 2243 43 Agree-disagree 2018 27 My organization's senior leaders maintain high standards of honesty and integrity. 67.6% 17.6% 14.7% 2177 105 Agree-disagree 2018 28 *Managers communicate the goals of the organization. 77.3% 12.7% 10.0% 2260 17 Agree-disagree 2018 29 Managers promote communication among different work units (for example, about projects, goals, needed resources).
71.8% 14.4% 13.7% 2206 75 Good-poor 2018 30 Overall, how good a job do you feel is being done by the manager directly above your immediate supervisor?
72.9% 17.1% 10.0% 2211 69 Agree-disagree 2018 31 I have a high level of respect for my organization's senior leaders. 65.9% 18.6% 15.5% 2263 16 Agree-disagree 2018 32 Senior leaders demonstrate support for Work-Life programs. 79.8% 12.8% 7.4% 2209 73 Satisfied- 2018 33 *How satisfied are you with your involvement in decisions that affect your work?
dissatisfied 64.8% 17.9% 17.3% 2275 N/A Satisfied- 2018 34 *How satisfied are you with the information you receive from management on what's going on in your organization?
dissatisfied 69.2% 15.5% 15.3% 2280 N/A Satisfied- 2018 35 *How satisfied are you with the recognition you receive for doing a good job?
dissatisfied 66.0% 17.0% 17.0% 2278 N/A Satisfied- 2018 36 *Considering everything, how satisfied are you with your job?
dissatisfied 74.8% 14.4% 10.8% 2277 N/A
Core Q1-10, 12-38 Trend Satisfied- 2018 37 Considering everything, how satisfied are you with your pay?
dissatisfied 72.5% 13.4% 14.1% 2274 N/A Satisfied- 2018 38 *Considering everything, how satisfied are you with your organization?
dissatisfied 71.6% 16.0% 12.3% 2265 N/A Agree-disagree 2017 1 *I am given a real opportunity to improve my skills in my organization. 71.4% 13.7% 14.9% 2438 N/A Agree-disagree 2017 2 I feel encouraged to come up with new and better ways of doing things. 66.5% 15.8% 17.7% 2431 N/A Agree-disagree 2017 3 My work gives me a feeling of personal accomplishment. 75.3% 13.0% 11.7% 2435 N/A Agree-disagree 2017 4 I know what is expected of me on the job. 83.8% 8.0% 8.2% 2424 N/A Agree-disagree 2017 5 *My workload is reasonable. 70.4% 12.9% 16.6% 2435 1 Agree-disagree 2017 6 *My talents are used well in the workplace. 65.1% 15.2% 19.8% 2412 6 Agree-disagree 2017 7 *I know how my work relates to the agency's goals and priorities. 90.7% 4.9% 4.4% 2424 6 Agree-disagree 2017 8 *I can disclose a suspected violation of any law, rule or regulation without fear of reprisal. 74.4% 13.3% 12.3% 2345 87 Agree-disagree 2017 9 *The people I work with cooperate to get the job done. 82.6% 8.2% 9.2% 2437 N/A Agree-disagree 2017 10 In my work unit, steps are taken to deal with a poor performer who cannot or will not improve. 35.4% 29.0% 35.7% 2096 338 Agree-disagree 2017 12 *In my work unit, differences in performance are recognized in a meaningful way. 46.2% 26.3% 27.5% 2272 164 Agree-disagree 2017 13 *The workforce has the job-relevant knowledge and skills necessary to accomplish organizational goals.
77.9% 11.7% 10.4% 2372 51 Agree-disagree 2017 14 Employees are recognized for providing high quality products and services. 65.8% 17.9% 16.3% 2370 45 Agree-disagree 2017 15 Employees are protected from health and safety hazards on the job. 91.2% 5.6% 3.1% 2393 25 Agree-disagree 2017 16 My agency is successful at accomplishing its mission. 87.7% 8.6% 3.6% 2405 15 Agree-disagree 2017 17 *I recommend my organization as a good place to work. 73.9% 15.2% 10.9% 2422 N/A Agree-disagree 2017 18 *I believe the results of this survey will be used to make my agency a better place to work. 51.8% 23.2% 25.0% 2341 82 Agree-disagree 2017 19 My supervisor supports my need to balance work and other life issues. 91.4% 4.7% 3.8% 2413 6 Agree-disagree 2017 20 My supervisor is committed to a workforce representative of all segments of society. 78.7% 15.9% 5.4% 2178 231 Agree-disagree 2017 21 Supervisors in my work unit support employee development. 81.1% 10.6% 8.3% 2384 30 Agree-disagree 2017 22 My supervisor listens to what I have to say. 86.3% 7.0% 6.7% 2419 N/A Agree-disagree 2017 23 My supervisor treats me with respect. 88.5% 6.4% 5.1% 2409 N/A Agree-disagree 2017 24 I have trust and confidence in my supervisor. 77.4% 11.8% 10.8% 2415 N/A Good-poor 2017 25 Overall, how good a job do you feel is being done by your immediate supervisor? 79.9% 13.4% 6.7% 2417 N/A Agree-disagree 2017 26 In my organization, senior leaders generate high levels of motivation and commitment in the workforce.
52.3% 23.8% 23.9% 2374 39 Agree-disagree 2017 27 My organization's senior leaders maintain high standards of honesty and integrity. 66.7% 18.4% 14.9% 2285 127 Agree-disagree 2017 28 *Managers communicate the goals and priorities of the organization. 75.1% 14.1% 10.8% 2386 19 Agree-disagree 2017 29 Managers promote communication among different work units (for example, about projects, goals, needed resources).
69.0% 16.2% 14.8% 2343 62 Good-poor 2017 30 Overall, how good a job do you feel is being done by the manager directly above your immediate supervisor?
72.0% 18.0% 10.0% 2322 83 Agree-disagree 2017 31 I have a high level of respect for my organization's senior leaders. 65.2% 18.5% 16.3% 2386 21 Agree-disagree 2017 32 Senior leaders demonstrate support for Work-Life programs. 78.4% 12.9% 8.7% 2334 78 Satisfied- 2017 33 *How satisfied are you with your involvement in decisions that affect your work?
dissatisfied 63.5% 18.7% 17.9% 2412 N/A Satisfied- 2017 34 *How satisfied are you with the information you receive from management on what's going on in your organization?
dissatisfied 66.4% 16.3% 17.3% 2409 N/A Satisfied- 2017 35 *How satisfied are you with the recognition you receive for doing a good job?
dissatisfied 64.7% 18.6% 16.6% 2404 N/A Satisfied- 2017 36 *Considering everything, how satisfied are you with your job?
dissatisfied 74.3% 14.7% 10.9% 2400 N/A Satisfied- 2017 37 Considering everything, how satisfied are you with your pay?
dissatisfied 71.7% 14.1% 14.2% 2410 N/A Satisfied- 2017 38 *Considering everything, how satisfied are you with your organization?
dissatisfied 69.6% 16.3% 14.2% 2411 N/A Agree-disagree 2016 1 *I am given a real opportunity to improve my skills in my organization. 70.0% 12.8% 17.2% 2148 N/A Agree-disagree 2016 2 I feel encouraged to come up with new and better ways of doing things. 66.9% 13.5% 19.6% 2133 N/A Agree-disagree 2016 3 My work gives me a feeling of personal accomplishment. 75.3% 12.6% 12.1% 2129 N/A Agree-disagree 2016 4 I know what is expected of me on the job. 82.9% 9.3% 7.8% 2132 N/A Agree-disagree 2016 5 *My workload is reasonable. 70.9% 12.7% 16.4% 2134 2 Agree-disagree 2016 6 *My talents are used well in the workplace. 65.9% 13.9% 20.2% 2101 8 Agree-disagree 2016 7 *I know how my work relates to the agency's goals and priorities. 89.8% 5.6% 4.6% 2127 6 Agree-disagree 2016 8 *I can disclose a suspected violation of any law, rule or regulation without fear of reprisal. 72.9% 13.6% 13.5% 2063 76 Agree-disagree 2016 9 *The people I work with cooperate to get the job done. 81.0% 9.8% 9.2% 2148 N/A Agree-disagree 2016 10 In my work unit, steps are taken to deal with a poor performer who cannot or will not improve. 34.1% 29.4% 36.6% 1809 327 Agree-disagree 2016 12 *In my work unit, differences in performance are recognized in a meaningful way. 43.1% 26.9% 30.0% 1986 150 Agree-disagree 2016 13 *The workforce has the job-relevant knowledge and skills necessary to accomplish organizational goals.
79.0% 11.6% 9.4% 2091 40 Agree-disagree 2016 14 Employees are recognized for providing high quality products and services. 63.5% 18.7% 17.8% 2081 42 Agree-disagree 2016 15 Employees are protected from health and safety hazards on the job. 89.9% 6.4% 3.8% 2101 26 Agree-disagree 2016 16 My agency is successful at accomplishing its mission. 87.6% 9.0% 3.4% 2110 16 Agree-disagree 2016 17 *I recommend my organization as a good place to work. 74.1% 14.7% 11.2% 2130 N/A Agree-disagree 2016 18 *I believe the results of this survey will be used to make my agency a better place to work. 49.3% 23.3% 27.5% 2045 89 Agree-disagree 2016 19 My supervisor supports my need to balance work and other life issues. 89.2% 5.5% 5.3% 2119 9 Agree-disagree 2016 20 My supervisor is committed to a workforce representative of all segments of society. 78.1% 15.0% 6.9% 1905 213 Agree-disagree 2016 21 Supervisors in my work unit support employee development. 77.7% 12.0% 10.3% 2093 33 Agree-disagree 2016 22 My supervisor listens to what I have to say. 83.6% 7.8% 8.6% 2122 N/A Agree-disagree 2016 23 My supervisor treats me with respect. 86.9% 6.0% 7.1% 2113 N/A
Core Q1-10, 12-38 Trend Agree-disagree 2016 24 I have trust and confidence in my supervisor. 75.2% 11.9% 12.9% 2124 N/A Good-poor 2016 25 Overall, how good a job do you feel is being done by your immediate supervisor? 77.2% 14.4% 8.4% 2126 N/A Agree-disagree 2016 26 In my organization, senior leaders generate high levels of motivation and commitment in the workforce.
52.4% 22.2% 25.4% 2086 33 Agree-disagree 2016 27 My organization's senior leaders maintain high standards of honesty and integrity. 67.2% 16.4% 16.4% 2018 93 Agree-disagree 2016 28 *Managers communicate the goals and priorities of the organization. 72.2% 14.9% 12.9% 2084 17 Agree-disagree 2016 29 Managers promote communication among different work units (for example, about projects, goals, needed resources).
64.8% 17.6% 17.6% 2061 52 Good-poor 2016 30 Overall, how good a job do you feel is being done by the manager directly above your immediate supervisor?
71.4% 17.9% 10.8% 2048 70 Agree-disagree 2016 31 I have a high level of respect for my organization's senior leaders. 64.7% 18.1% 17.2% 2088 29 Agree-disagree 2016 32 Senior leaders demonstrate support for Work-Life programs. 77.6% 13.2% 9.1% 2032 85 Satisfied- 2016 33 *How satisfied are you with your involvement in decisions that affect your work?
dissatisfied 61.9% 18.3% 19.8% 2107 N/A Satisfied- 2016 34 *How satisfied are you with the information you receive from management on what's going on in your organization?
dissatisfied 64.4% 16.3% 19.4% 2110 N/A Satisfied- 2016 35 *How satisfied are you with the recognition you receive for doing a good job?
dissatisfied 60.1% 20.1% 19.8% 2107 N/A Satisfied- 2016 36 *Considering everything, how satisfied are you with your job?
dissatisfied 73.0% 14.4% 12.7% 2106 N/A Satisfied- 2016 37 Considering everything, how satisfied are you with your pay?
dissatisfied 68.4% 14.9% 16.6% 2107 N/A Satisfied- 2016 38 *Considering everything, how satisfied are you with your organization?
dissatisfied 68.4% 15.5% 16.1% 2103 N/A Agree-disagree 2015 1 *I am given a real opportunity to improve my skills in my organization. 78.2% 11.0% 10.8% 2674 N/A Agree-disagree 2015 2 I feel encouraged to come up with new and better ways of doing things. 66.5% 16.6% 16.9% 2638 N/A Agree-disagree 2015 3 My work gives me a feeling of personal accomplishment. 77.2% 11.7% 11.1% 2662 N/A Agree-disagree 2015 4 I know what is expected of me on the job. 83.0% 8.6% 8.4% 2656 N/A Agree-disagree 2015 5 *My workload is reasonable. 72.3% 11.8% 15.9% 2658 2 Agree-disagree 2015 6 *My talents are used well in the workplace. 67.1% 13.4% 19.6% 2592 12 Agree-disagree 2015 7 *I know how my work relates to the agency's goals and priorities. 90.1% 5.9% 4.0% 2656 4 Agree-disagree 2015 8 *I can disclose a suspected violation of any law, rule or regulation without fear of reprisal. 74.8% 12.4% 12.8% 2557 108 Agree-disagree 2015 9 *The people I work with cooperate to get the job done. 82.5% 9.0% 8.5% 2670 N/A Agree-disagree 2015 10 In my work unit, steps are taken to deal with a poor performer who cannot or will not improve. 34.1% 28.8% 37.0% 2275 387 Agree-disagree 2015 12 *In my work unit, differences in performance are recognized in a meaningful way. 43.4% 27.1% 29.5% 2460 205 Agree-disagree 2015 13 *The workforce has the job-relevant knowledge and skills necessary to accomplish organizational goals.
80.1% 11.5% 8.4% 2601 47 Agree-disagree 2015 14 Employees are recognized for providing high quality products and services. 64.5% 17.7% 17.8% 2602 42 Agree-disagree 2015 15 Employees are protected from health and safety hazards on the job. 90.3% 6.0% 3.8% 2602 36 Agree-disagree 2015 16 My agency is successful at accomplishing its mission. 88.9% 8.1% 3.0% 2619 22 Agree-disagree 2015 17 *I recommend my organization as a good place to work. 79.0% 12.4% 8.5% 2643 N/A Agree-disagree 2015 18 *I believe the results of this survey will be used to make my agency a better place to work. 56.4% 20.4% 23.2% 2569 77 Agree-disagree 2015 19 My supervisor supports my need to balance work and other life issues. 89.7% 5.4% 5.0% 2639 7 Agree-disagree 2015 20 My supervisor is committed to a workforce representative of all segments of society. 78.6% 15.8% 5.5% 2387 251 Agree-disagree 2015 21 Supervisors in my work unit support employee development. 81.8% 10.5% 7.7% 2605 33 Agree-disagree 2015 22 My supervisor listens to what I have to say. 84.5% 7.3% 8.2% 2641 N/A Agree-disagree 2015 23 My supervisor treats me with respect. 87.7% 6.5% 5.8% 2638 N/A Agree-disagree 2015 24 I have trust and confidence in my supervisor. 76.7% 10.7% 12.6% 2640 N/A Good-poor 2015 25 Overall, how good a job do you feel is being done by your immediate supervisor? 79.3% 12.9% 7.7% 2640 N/A Agree-disagree 2015 26 In my organization, senior leaders generate high levels of motivation and commitment in the workforce.
55.0% 21.6% 23.4% 2599 30 Agree-disagree 2015 27 My organization's senior leaders maintain high standards of honesty and integrity. 66.5% 17.3% 16.2% 2531 95 Agree-disagree 2015 28 *Managers communicate the goals and priorities of the organization. 73.3% 14.3% 12.4% 2604 20 Agree-disagree 2015 29 Managers promote communication among different work units (for example, about projects, goals, needed resources).
67.0% 18.0% 15.1% 2545 71 Good-poor 2015 30 Overall, how good a job do you feel is being done by the manager directly above your immediate supervisor?
71.0% 18.2% 10.8% 2547 81 Agree-disagree 2015 31 I have a high level of respect for my organization's senior leaders. 66.1% 16.9% 17.0% 2609 17 Agree-disagree 2015 32 Senior leaders demonstrate support for Work-Life programs. 81.8% 11.3% 6.9% 2556 70 Satisfied- 2015 33 *How satisfied are you with your involvement in decisions that affect your work?
dissatisfied 65.7% 16.7% 17.6% 2623 N/A Satisfied- 2015 34 *How satisfied are you with the information you receive from management on what's going on in your organization?
dissatisfied 67.3% 16.9% 15.8% 2618 N/A Satisfied- 2015 35 *How satisfied are you with the recognition you receive for doing a good job?
dissatisfied 62.2% 18.0% 19.8% 2600 N/A Satisfied- 2015 36 *Considering everything, how satisfied are you with your job?
dissatisfied 75.8% 13.2% 11.0% 2614 N/A Satisfied- 2015 37 Considering everything, how satisfied are you with your pay?
dissatisfied 68.2% 15.3% 16.5% 2617 N/A Satisfied- 2015 38 *Considering everything, how satisfied are you with your organization?
dissatisfied 71.0% 16.2% 12.8% 2619 N/A Agree-disagree 2014 1 *I am given a real opportunity to improve my skills in my organization. 74.7% 12.1% 13.2% 2465 N/A Agree-disagree 2014 2 I feel encouraged to come up with new and better ways of doing things. 67.4% 14.5% 18.1% 2437 N/A
Core Q1-10, 12-38 Trend Agree-disagree 2014 3 My work gives me a feeling of personal accomplishment. 77.3% 11.9% 10.8% 2444 N/A Agree-disagree 2014 4 I know what is expected of me on the job. 83.0% 9.0% 8.0% 2444 N/A Agree-disagree 2014 5 *My workload is reasonable. 70.6% 12.4% 17.0% 2439 2 Agree-disagree 2014 6 *My talents are used well in the workplace. 64.8% 14.5% 20.7% 2396 9 Agree-disagree 2014 7 *I know how my work relates to the agency's goals and priorities. 89.7% 6.2% 4.1% 2455 5 Agree-disagree 2014 8 *I can disclose a suspected violation of any law, rule or regulation without fear of reprisal. 75.1% 13.3% 11.6% 2383 79 Agree-disagree 2014 9 *The people I work with cooperate to get the job done. 82.0% 10.1% 7.9% 2465 N/A Agree-disagree 2014 10 In my work unit, steps are taken to deal with a poor performer who cannot or will not improve. 34.3% 30.0% 35.7% 2075 380 Agree-disagree 2014 12 *In my work unit, differences in performance are recognized in a meaningful way. 41.8% 29.7% 28.5% 2258 200 Agree-disagree 2014 13 *The workforce has the job-relevant knowledge and skills necessary to accomplish organizational goals.
80.7% 10.7% 8.6% 2415 32 Agree-disagree 2014 14 Employees are recognized for providing high quality products and services. 63.9% 17.6% 18.5% 2399 38 Agree-disagree 2014 15 Employees are protected from health and safety hazards on the job. 90.7% 6.1% 3.2% 2415 25 Agree-disagree 2014 16 My agency is successful at accomplishing its mission. 88.7% 8.0% 3.3% 2424 16 Agree-disagree 2014 17 *I recommend my organization as a good place to work. 78.7% 13.3% 7.9% 2435 N/A Agree-disagree 2014 18 *I believe the results of this survey will be used to make my agency a better place to work. 57.5% 22.2% 20.3% 2351 92 Agree-disagree 2014 19 My supervisor supports my need to balance work and other life issues. 89.3% 5.2% 5.5% 2433 8 Agree-disagree 2014 20 My supervisor is committed to a workforce representative of all segments of society. 79.5% 15.0% 5.5% 2215 216 Agree-disagree 2014 21 Supervisors in my work unit support employee development. 80.6% 11.2% 8.2% 2405 30 Agree-disagree 2014 22 My supervisor listens to what I have to say. 84.0% 8.2% 7.7% 2435 N/A Agree-disagree 2014 23 My supervisor treats me with respect. 87.1% 6.8% 6.1% 2432 N/A Agree-disagree 2014 24 I have trust and confidence in my supervisor. 76.7% 11.4% 11.9% 2432 N/A Good-poor 2014 25 Overall, how good a job do you feel is being done by your immediate supervisor? 79.1% 12.8% 8.1% 2434 N/A Agree-disagree 2014 26 In my organization, senior leaders generate high levels of motivation and commitment in the workforce.
55.2% 21.9% 22.9% 2405 22 Agree-disagree 2014 27 My organization's senior leaders maintain high standards of honesty and integrity. 68.0% 17.3% 14.7% 2323 103 Agree-disagree 2014 28 *Managers communicate the goals and priorities of the organization. 72.8% 14.7% 12.6% 2396 17 Agree-disagree 2014 29 Managers promote communication among different work units (for example, about projects, goals, needed resources).
66.6% 16.4% 17.1% 2350 66 Good-poor 2014 30 Overall, how good a job do you feel is being done by the manager directly above your immediate supervisor?
69.7% 18.9% 11.3% 2352 71 Agree-disagree 2014 31 I have a high level of respect for my organization's senior leaders. 65.8% 18.1% 16.0% 2408 13 Agree-disagree 2014 32 Senior leaders demonstrate support for Work-Life programs. 80.5% 12.5% 6.9% 2362 59 Satisfied- 2014 33 *How satisfied are you with your involvement in decisions that affect your work?
dissatisfied 65.5% 16.7% 17.8% 2416 N/A Satisfied- 2014 34 *How satisfied are you with the information you receive from management on what's going on in your organization?
dissatisfied 66.4% 18.2% 15.4% 2410 N/A Satisfied- 2014 35 *How satisfied are you with the recognition you receive for doing a good job?
dissatisfied 61.7% 18.2% 20.1% 2409 N/A Satisfied- 2014 36 *Considering everything, how satisfied are you with your job?
dissatisfied 74.7% 14.4% 10.9% 2402 N/A Satisfied- 2014 37 Considering everything, how satisfied are you with your pay?
dissatisfied 66.6% 16.1% 17.3% 2411 N/A Satisfied- 2014 38 *Considering everything, how satisfied are you with your organization?
dissatisfied 70.6% 16.6% 12.8% 2407 N/A Agree-disagree 2013 1 *I am given a real opportunity to improve my skills in my organization. 73.9% 13.9% 12.2% 2507 N/A Agree-disagree 2013 2 I feel encouraged to come up with new and better ways of doing things. 65.9% 17.2% 16.9% 2491 N/A Agree-disagree 2013 3 My work gives me a feeling of personal accomplishment. 76.9% 12.5% 10.6% 2500 N/A Agree-disagree 2013 4 I know what is expected of me on the job. 83.3% 8.6% 8.0% 2485 N/A Agree-disagree 2013 5 *My workload is reasonable. 70.3% 13.1% 16.6% 2494 1 Agree-disagree 2013 6 *My talents are used well in the workplace. 64.7% 15.1% 20.2% 2449 12 Agree-disagree 2013 7 *I know how my work relates to the agency's goals and priorities. 90.1% 6.4% 3.5% 2498 1 Agree-disagree 2013 8 *I can disclose a suspected violation of any law, rule or regulation without fear of reprisal. 75.1% 13.4% 11.5% 2427 70 Agree-disagree 2013 9 *The people I work with cooperate to get the job done. 83.1% 9.6% 7.4% 2503 N/A Agree-disagree 2013 10 In my work unit, steps are taken to deal with a poor performer who cannot or will not improve. 34.1% 30.5% 35.4% 2151 347 Agree-disagree 2013 12 *In my work unit, differences in performance are recognized in a meaningful way. 43.7% 27.3% 29.0% 2313 188 Agree-disagree 2013 13 *The workforce has the job-relevant knowledge and skills necessary to accomplish organizational goals.
81.6% 11.4% 7.0% 2451 30 Agree-disagree 2013 14 Employees are recognized for providing high quality products and services. 65.1% 18.2% 16.7% 2435 38 Agree-disagree 2013 15 Employees are protected from health and safety hazards on the job. 91.6% 5.7% 2.7% 2459 20 Agree-disagree 2013 16 My agency is successful at accomplishing its mission. 89.1% 7.5% 3.4% 2452 22 Agree-disagree 2013 17 *I recommend my organization as a good place to work. 80.5% 11.7% 7.8% 2479 N/A Agree-disagree 2013 18 *I believe the results of this survey will be used to make my agency a better place to work. 58.3% 22.3% 19.4% 2345 136 Agree-disagree 2013 19 My supervisor supports my need to balance work and other life issues. 88.7% 5.4% 5.8% 2467 11 Agree-disagree 2013 20 My supervisor is committed to a workforce representative of all segments of society. 76.1% 18.1% 5.8% 2219 247 Agree-disagree 2013 21 Supervisors in my work unit support employee development. 79.4% 12.3% 8.2% 2447 27 Agree-disagree 2013 22 My supervisor listens to what I have to say. 83.6% 8.2% 8.2% 2472 N/A Agree-disagree 2013 23 My supervisor treats me with respect. 86.7% 7.2% 6.1% 2473 N/A Agree-disagree 2013 24 I have trust and confidence in my supervisor. 75.1% 13.3% 11.5% 2468 N/A Good-poor 2013 25 Overall, how good a job do you feel is being done by your immediate supervisor? 78.4% 13.0% 8.7% 2468 N/A Agree-disagree 2013 26 In my organization, senior leaders generate high levels of motivation and commitment in the workforce.
56.6% 23.0% 20.4% 2437 21 Agree-disagree 2013 27 My organization's senior leaders maintain high standards of honesty and integrity. 70.0% 17.8% 12.2% 2407 54 Agree-disagree 2013 28 *Managers communicate the goals and priorities of the organization. 74.1% 15.1% 10.8% 2429 17
Core Q1-10, 12-38 Trend Agree-disagree 2013 29 Managers promote communication among different work units (for example, about projects, goals, needed resources).
66.2% 18.4% 15.4% 2403 47 Good-poor 2013 30 Overall, how good a job do you feel is being done by the manager directly above your immediate supervisor?
71.3% 19.0% 9.8% 2372 87 Agree-disagree 2013 31 I have a high level of respect for my organization's senior leaders. 66.9% 18.3% 14.8% 2445 11 Agree-disagree 2013 32 Senior leaders demonstrate support for Work-Life programs. 79.9% 13.0% 7.1% 2383 72 Satisfied- 2013 33 *How satisfied are you with your involvement in decisions that affect your work?
dissatisfied 65.0% 18.4% 16.6% 2452 N/A Satisfied- 2013 34 *How satisfied are you with the information you receive from management on what's going on in your organization?
dissatisfied 64.3% 19.8% 15.9% 2450 N/A Satisfied- 2013 35 *How satisfied are you with the recognition you receive for doing a good job?
dissatisfied 61.8% 18.4% 19.9% 2444 N/A Satisfied- 2013 36 *Considering everything, how satisfied are you with your job?
dissatisfied 74.4% 14.9% 10.8% 2447 N/A Satisfied- 2013 37 Considering everything, how satisfied are you with your pay?
dissatisfied 62.4% 15.9% 21.7% 2446 N/A Satisfied- 2013 38 *Considering everything, how satisfied are you with your organization?
dissatisfied 71.4% 16.5% 12.0% 2447 N/A
- AES prescribed items as of 2017 (5 CFR Part 250, Subpart C)
- Unweighted count of responses excluding "Do Not Know" The Trending Dashboard only includes items 1-38, excluding item 11.
Percentages are weighted to represent the Agency's population.
The rows above do not include results for any year when there were fewer than 4 completed surveys.
Source: 2020 OPM Federal Employee Viewpoint Survey
COVID-19 Pandemic: Background When responding to questions 39 through 57, respondents were asked to think of their experiences during the COVID-19 pandemic (for much of the Federal government, pandemic responses began in March 2020), unless otherwise instructed.
- 39. During the COVID-19 pandemic, on average what percentage of your work time have you been physically present at your agency worksite (including headquarters, bureau, field offices, etc.)?
2020 N %
100% of my work time 47 2.3%
At least 75% but less than 100% 35 1.7%
At least 50% but less than 75% 42 2.0%
At least 25% but less than 50% 77 3.6%
Less than 25% 740 34.4%
I have not been physically present at my agency worksite during the pandemic 1,198 56.2%
Total 2,139 100.0%
- 41. What type(s) of leave have you used because of the pandemic? (Mark all that apply) 2020 N %
Leave under the Emergency Paid Sick Leave Act (part of the Families First Coronavirus Response Act) 18 0.8%
Annual leave 864 40.4%
Sick leave 597 28.0%
Weather and safety leave 111 5.2%
Administrative leave 63 3.0%
Other paid leave (e.g., comp time, credit hours) 314 14.6%
Unpaid leave (e.g., LWOP) 11 0.5%
I have not used leave because of the pandemic 1,157 53.9%
Total (percents will add to more than 100% because respondents could choose more than one response option) 2,143 --
If the response to item 41 was "I have not used leave because of the pandemic", item 41a was skipped.
41a. During the COVID-19 pandemic, what percentage of your total work time have you used leave because of the pandemic?
2020
N %
100% of my work time 16 1.7%
At least 75% but less than 100% 14 1.5%
At least 50% but less than 75% 5 0.5%
At least 25% but less than 50% 40 4.1%
Less than 25% 903 92.2%
Total 978 100.0%
- 42. How have you changed your participation in alternative work schedules (AWS) because of the COVID-19 pandemic? Examples of AWS include compressed work and flexible work schedule.
2020 N %
I began an alternative work schedule 212 10.0%
I ended my usual alternative work schedule 49 2.3%
No change because of the pandemic 1,885 87.7%
Total 2,146 100.0%
Percentages are weighted to represent the Agency's population.
Source: 2020 OPM Federal Employee Viewpoint Survey
COVID-19 Pandemic: Telework
- 40. Please select the response that BEST describes your teleworking schedule (1) BEFORE the COVID-19 pandemic, (2) DURING the PEAK of the pandemic, and (3) AS OF the date you responded to this survey.
DURING the PEAK of the AS OF the date you responded BEFORE the COVID-19 pandemic pandemic to this survey 2020 2020 2020 N % N % N %
I telework every work day 120 5.5% 1,979 92.8% 1,795 84.1%
I telework 3 or 4 days per week 101 4.7% 103 4.8% 219 10.0%
I telework 1 or 2 days per week 771 36.5% 22 1.0% 64 3.0%
I telework, but only about 1 or 2 days per month 150 6.8% 4 0.2% 16 0.8%
I telework very infrequently, on an unscheduled or short-term basis 465 21.4% 12 0.5% 16 0.7%
I do not telework because I have to be physically present on the job (e.g., law enforcement officers, TSA agent, border patrol agent, security personnel) 86 4.0% 7 0.3% 8 0.4%
I do not telework because of technical issues (e.g., connectivity, inadequate equipment) that prevent me from teleworking 12 0.6% 3 0.1% 4 0.2%
I do not telework because I did not receive approval to do so, even though I have the kind of job where I can telework 88 4.0% 0 0.0% 1 0.0%
I do not telework because I choose not to telework 350 16.5% 3 0.2% 17 0.8%
Total 2,143 100.0% 2,133 100.0% 2,140 100.0%
Telework Trends
- 40. Please select the response that BEST describes your teleworking schedule .
2020 (BEFORE the COVID-19 pandemic) 2019 2018 N % N % N %
I telework every work day 120 5.5% 77 3.7% 74 3.1%
I telework 3 or 4 days per week 101 4.7% 90 4.4% 84 3.7%
I telework 1 or 2 days per week 771 36.5% 772 37.4% 777 34.9%
I telework, but only about 1 or 2 days per month 150 6.8% 187 8.7% 212 9.2%
I telework very infrequently, on an unscheduled or short-term basis 465 21.4% 508 23.5% 585 25.3%
I do not telework because I have to be physically present on the job (e.g., law enforcement officers, TSA agent, border patrol agent, security personnel) 86 4.0% 102 4.8% 120 5.3%
I do not telework because of technical issues (e.g., connectivity, inadequate equipment) that prevent me from teleworking 12 0.6% 12 0.6% 22 1.0%
I do not telework because I did not receive approval to do so, even though I have the kind of job where I can telework 88 4.0% 39 1.9% 40 1.9%
I do not telework because I choose not to telework 350 16.5% 324 15.1% 361 15.7%
Total 2,143 100.0% 2,111 100.0% 2,275 100.0%
Percentages are weighted to represent the Agency's population.
Trending for the Telework (Q40) question is based on the "BEFORE the COVID-19 pandemic" responses.
The rows above do not include results for any year when there were fewer than 4 completed surveys.
Source: 2020 OPM Federal Employee Viewpoint Survey
COVID-19 Pandemic: Employee Supports
For each support listed, choose the best response from one of the 3 columns: (1) those supports you needed and have been available to you, (2) those needed but not available to you, and (3) those supports you have not currently needed.
Needed, but not available Needed and available to me to me Not needed by me now 2020 2020 2020 N % N % N %
43A. Expanded telework 1,937 91.1% 11 0.5% 178 8.4%
43B. Expanded work schedule flexibilities 1,604 75.5% 22 1.0% 497 23.5%
43C. Expanded leave policies 767 36.3% 111 5.4% 1,236 58.3%
43D. More information on available leave policies 910 43.1% 115 5.5% 1,082 51.4%
43E. Expanded mental health resources (e.g., assistance with stress of COVID-
- 19) 449 21.2% 63 2.9% 1,608 75.8%
43F. Expanded physical health resources (e.g., temperature checks, COVID-19 illness testing) at my agency worksite 518 24.3% 128 6.1% 1,473 69.6%
43G. Timely communication about possible COVID-19 illness at my agency worksite 1,727 81.3% 43 2.0% 361 16.8%
43H. Protection of employees at higher risk for severe illness from COVID-19 exposure 987 46.8% 79 3.8% 1,052 49.4%
43I. Limited access to my agency worksite buildings/facilities (e.g., closures, limits on activities with external visitors/groups) 1,285 60.3% 22 1.0% 825 38.6%
43J. Social distancing (e.g., limits on group size, reduced access to common areas) in my agency worksite 1,213 57.0% 27 1.3% 890 41.8%
43K. Rearranged workspaces to maximize social distancing 477 22.7% 133 6.3% 1,509 71.0%
43L. Encouraged use of personal protective equipment (PPE) or other safety equipment in my agency worksite 1,261 59.2% 31 1.5% 835 39.3%
43M. Cleaning and sanitizing supplies available to reduce risk of illness in my agency worksite 1,238 58.1% 67 3.2% 826 38.7%
43N. Training for all employees on health and safety protocols 1,376 65.1% 104 4.9% 640 30.0%
Percentages are weighted to represent the Agency's population.
Source: 2020 OPM Federal Employee Viewpoint Survey
COVID-19 Pandemic: Employee Supports
- 44. During the COVID-19 pandemic my organization's senior leaders have demonstrated commitment to employee health and safety.
2020 N %
Strongly Agree 1,533 72.1%
Agree 489 23.0%
Neither Agree nor Disagree 56 2.7%
Disagree 30 1.4%
Strongly Disagree 17 0.8%
No Basis to Judge 12 --
Total 2,137 100.0%
- 45. During the COVID-19 pandemic my organization's senior leaders have supported policies and procedures to protect employee health and safety.
2020 N %
Strongly Agree 1,507 71.0%
Agree 507 24.0%
Neither Agree nor Disagree 65 3.1%
Disagree 26 1.2%
Strongly Disagree 17 0.8%
No Basis to Judge 11 --
Total 2,133 100.0%
- 46. During the COVID-19 pandemic my organization's senior leaders have provided effective communications about the pandemic.
2020 N %
Strongly Agree 1,410 66.5%
Agree 548 25.9%
Neither Agree nor Disagree 97 4.6%
Disagree 44 2.1%
Strongly Disagree 21 0.9%
No Basis to Judge 8 --
Total 2,128 100.0%
2020 N %
Strongly Agree 1,475 69.6%
Agree 499 23.7%
Neither Agree nor Disagree 92 4.4%
Disagree 21 1.0%
Strongly Disagree 29 1.4%
No Basis to Judge 23 --
Total 2,139 100.0%
- 48. During the COVID-19 pandemic my supervisor has supported my efforts to stay healthy and safe while working.
2020 N %
Strongly Agree 1,527 72.1%
Agree 465 22.2%
Neither Agree nor Disagree 88 4.2%
Disagree 14 0.7%
Strongly Disagree 18 0.8%
No Basis to Judge 27 --
Total 2,139 100.0%
- 49. During the COVID-19 pandemic my supervisor has created an environment where I can voice my concerns about staying healthy and safe.
2020 N %
Strongly Agree 1,447 68.8%
Agree 466 22.3%
Neither Agree nor Disagree 132 6.3%
Disagree 24 1.1%
Strongly Disagree 31 1.5%
No Basis to Judge 35 --
Total 2,135 100.0%
Percentages are weighted to represent the Agency's population.
"No Basis to Judge" responses are not included in percentage calculations.
Source: 2020 OPM Federal Employee Viewpoint Survey
COVID-19 Pandemic: Work Supports
For each support listed choose the best response from one of the 3 columns: (1) those supports you needed and have been available to you, (2) those you needed but not available to you, and (3) those supports you have not currently needed.
Needed, but not available Needed and available to me to me Not needed by me now 2020 2020 2020 N % N % N %
50A. Consistent communication (e.g., organizational status, what to expect) 1,954 92.3% 80 3.7% 85 4.0%
50B. Training for new/changed work or work processes because of the pandemic 1,333 63.2% 107 5.1% 668 31.7%
50C. Reallocation of resources (e.g., staffing, budget, materials) to support changes in work because of the pandemic 824 39.1% 162 7.7% 1,133 53.2%
50D. Help with commuting issues (e.g., alternatives to public transportation) 324 15.3% 49 2.3% 1,748 82.4%
50E. Options for work/business travel 667 31.3% 56 2.6% 1,387 66.1%
50F. Information on remote work policies, procedures, and expectations 1,762 83.6% 55 2.6% 294 13.9%
50G. Training on how to work remotely 1,236 58.5% 83 3.9% 799 37.6%
50H. Equipment and technology for working remotely (e.g., laptops, cell phone, Information Technology infrastructure) 1,849 87.2% 88 4.1% 187 8.7%
50I. Expanded collaboration tools (e.g., video conferencing, teleconferencing) 1,994 93.8% 24 1.1% 109 5.1%
50J. Expanded training for using remote work tools and applications 1,719 81.2% 73 3.4% 327 15.4%
50K. Expanded Information Technology (IT) support 1,739 82.0% 101 4.7% 285 13.3%
50L. Information about data security policies and procedures 1,632 77.6% 90 4.2% 389 18.2%
Percentages are weighted to represent the Agency's population.
Source: 2020 OPM Federal Employee Viewpoint Survey
COVID-19 Pandemic: Work Supports
- 51. Does the type of work you do require you to be physically present at a worksite (e.g., border patrol agent, TSA agent, meat inspector)?
2020 N %
Yes 205 9.8%
No 1,723 82.2%
Other 170 8.0%
Total 2,098 100.0%
Percentages are weighted to represent the Agency's population.
Source: 2020 OPM Federal Employee Viewpoint Survey
COVID-19 Pandemic: Work Effects
2020 N %
Extremely 60 2.8%
Very 178 8.4%
Somewhat 526 24.8%
Slightly 607 28.6%
Not at All 751 35.4%
No Basis to Judge 4 --
Total 2,126 100.0%
2020 N %
Greatly Increased 333 16.1%
Somewhat Increased 755 35.9%
About the Same 937 44.1%
Somewhat Decreased 75 3.5%
Greatly Decreased 10 0.5%
No Basis to Judge 22 --
Total 2,132 100.0%
- 56. In the phased return of employees to the agency worksite (i.e., opening up government), my organization has made employee safety a top priority.
2020 N %
Strongly Agree 1,349 67.2%
Agree 521 26.0%
Neither Agree nor Disagree 84 4.2%
Disagree 29 1.4%
Strongly Disagree 24 1.2%
No Basis to Judge 119 --
Total 2,126 100.0%
- 57. Based on my organization's handling of the COVID-19 pandemic, I believe my organization will respond effectively to future emergencies.
2020 N %
Strongly Agree 1,304 61.9%
Agree 635 30.1%
Neither Agree nor Disagree 109 5.2%
Disagree 40 1.8%
Strongly Disagree 21 1.0%
No Basis to Judge 20 --
Total 2,129 100.0%
Percentages are weighted to represent the Agency's population.
"No Basis to Judge" responses are not included in percentage calculations.
Source: 2020 OPM Federal Employee Viewpoint Survey
COVID-19 Pandemic: Work Effects Please answer the question below thinking of your experiences prior to the COVID-19 pandemic (for much of the Federal government, pandemic responses began in March 2020).
54A. Prior to the COVID-19 pandemic, my work unit met the needs of our customers.
2020 N %
Always 1,327 64.6%
Most of the Time 668 32.3%
Sometimes 50 2.4%
Rarely 13 0.6%
Never 1 0.0%
No Basis to Judge 64 --
Total 2,123 100.0%
54B. Prior to the COVID-19 pandemic, my work unit contributed positively to my agency's performance.
2020 N %
Always 1,472 70.9%
Most of the Time 529 25.4%
Sometimes 56 2.7%
Rarely 15 0.7%
Never 6 0.3%
No Basis to Judge 42 --
Total 2,120 100.0%
54C. Prior to the COVID-19 pandemic, my work unit produced high-quality work.
2020 N %
Always 1,374 66.1%
Most of the Time 599 28.6%
Sometimes 89 4.2%
Rarely 17 0.8%
Never 6 0.3%
No Basis to Judge 43 --
Total 2,128 100.0%
54D. Prior to the COVID-19 pandemic, my work unit adapted to changing priorities.
2020 N %
Always 1,259 60.5%
Most of the Time 641 30.8%
Sometimes 147 7.0%
Rarely 30 1.4%
Never 7 0.3%
No Basis to Judge 39 --
Total 2,123 100.0%
54E. Prior to the COVID-19 pandemic, my work unit successfully collaborated.
2020 N %
Always 1,253 59.8%
Most of the Time 641 30.7%
Sometimes 143 6.8%
Rarely 49 2.3%
Never 10 0.5%
No Basis to Judge 32 --
Total 2,128 100.0%
54F. Prior to the COVID-19 pandemic, my work unit achieved our goals.
2020 N %
Always 1,308 62.8%
Most of the Time 672 32.4%
Sometimes 84 4.0%
Rarely 14 0.7%
Never 4 0.2%
No Basis to Judge 38 --
Total 2,120 100.0%
Please answer the question below thinking of your experiences during the COVID-19 pandemic (for much of the Federal government, pandemic responses began in March 2020).
55A. During the COVID-19 pandemic, my work unit has met the needs of our customers.
2020 N %
Always 1,194 58.0%
Most of the Time 756 36.7%
Sometimes 96 4.6%
Rarely 11 0.5%
Never 4 0.2%
No Basis to Judge 61 --
Total 2,122 100.0%
55B. During the COVID-19 pandemic, my work unit has contributed positively to my agency's performance.
2020 N %
Always 1,390 67.1%
Most of the Time 587 28.4%
Sometimes 73 3.5%
Rarely 18 0.8%
Never 4 0.2%
No Basis to Judge 42 --
Total 2,114 100.0%
55C. During the COVID-19 pandemic, my work unit has produced high-quality work.
2020 N %
Always 1,321 63.5%
Most of the Time 631 30.2%
Sometimes 114 5.4%
Rarely 18 0.8%
Never 4 0.2%
No Basis to Judge 39 --
Total 2,127 100.0%
55D. During the COVID-19 pandemic, my work unit has adapted to changing priorities.
2020 N %
Always 1,315 62.9%
Most of the Time 631 30.2%
Sometimes 122 5.7%
Rarely 21 1.0%
Never 5 0.2%
No Basis to Judge 29 --
Total 2,123 100.0%
55E. During the COVID-19 pandemic, my work unit has successfully collaborated.
2020 N %
Always 1,268 60.5%
Most of the Time 634 30.3%
Sometimes 143 6.8%
Rarely 43 2.0%
Never 9 0.4%
No Basis to Judge 30 --
Total 2,127 100.0%
55F. During the COVID-19 pandemic, my work unit has achieved our goals.
2020 N %
Always 1,245 59.9%
Most of the Time 704 33.9%
Sometimes 103 4.9%
Rarely 22 1.0%
Never 5 0.2%
No Basis to Judge 41 --
Total 2,120 100.0%
Percentages are weighted to represent the Agency's population.
"No Basis to Judge" responses are not included in percentage calculations.
Source: 2020 OPM Federal Employee Viewpoint Survey
Core Q1-10, 12-38 Trend When responding to questions 58 through 64 about Work-Life programs, respondents were asked to share their work experiences since the last OPM FEVS administration (June 2019).
2020 2019 2018 Satisfaction All Response Satisfaction All Response Satisfaction All Response
- 58. How satisfied are you with the Telework program in your agency? N % Options % N % Options % N % Options %
Very Satisfied 1,188 56.7% 56.1% 808 43.2% 38.1% 884 45.9% 39.4%
Satisfied 720 34.2% 33.8% 697 37.4% 32.9% 734 38.0% 32.6%
Neither Satisfied nor Dissatisfied 115 5.4% 5.3% 235 12.8% 11.2% 210 11.0% 9.5%
Dissatisfied 60 2.8% 2.8% 90 4.8% 4.3% 71 3.7% 3.2%
Very Dissatisfied 18 0.8% 0.8% 34 1.8% 1.6% 26 1.4% 1.2%
Item Response Total 2,101 100.0% 99.0% 1,864 100.0% 88.1% 1,925 100.0% 85.9%
I choose not to participate in this program 13 -- 0.6% 185 -- 8.6% 221 -- 9.8%
This program is not available to me 9 -- 0.4% 64 -- 3.1% 88 -- 4.0%
I am unaware of this program 0 -- 0.0% 4 -- 0.2% 9 -- 0.4%
Total 2,123 100.0% 100.0% 2,117 100.0% 100.0% 2,243 100.0% 100.0%
- 59. Which of the following Work-Life programs have you participated in or used at your agency within the last 12 months? (Mark all 2020 2019 that apply) N % N %
Alternative Work Schedules (for example, compressed work schedule, flexible work schedule) 1,676 79.3% 1,640 77.5%
Health and Wellness Programs (for example, onsite exercise, flu vaccination, medical screening, CPR training, Health and wellness fair) 748 34.9% 1,038 49.1%
Employee Assistance Program - EAP (for example, short-term counseling, referral services, legal services, education services) 186 8.8% 229 10.9%
Child Care Programs (for example, child care center, parenting classes and support groups, back-up care, subsidy, flexible spending account) 71 3.2% 87 4.2%
Elder Care Programs (for example, elder/adult care, support groups, resources) 20 1.0% 21 1.1%
None listed above 310 14.6% 285 13.5%
Total (percents will add to more than 100% because respondents could choose more than one response option) 2,119 -- 2,115 --
Note: This item was not in the 2018 OPM FEVS.
2020 2019 2018
- 60. How satisfied are you with the following Work-Life programs in your agency? Alternative Work Schedules (for example, Satisfaction All Response Satisfaction All Response Satisfaction All Response compressed work schedule, flexible work schedule) N % Options % N % Options % N % Options %
Very Satisfied 1,277 66.3% 60.4% 1,178 59.5% 55.3% 1,207 59.3% 53.3%
Satisfied 564 29.4% 26.8% 669 34.1% 31.7% 713 35.1% 31.5%
Neither Satisfied nor Dissatisfied 71 3.7% 3.3% 90 4.8% 4.4% 94 4.6% 4.1%
Dissatisfied 9 0.4% 0.4% 18 1.0% 0.9% 9 0.4% 0.4%
Very Dissatisfied 5 0.3% 0.2% 13 0.7% 0.6% 11 0.6% 0.5%
Item Response Total 1,926 100.0% 91.1% 1,968 100.0% 93.1% 2,034 100.0% 89.8%
I choose not to participate in these programs 150 -- 7.1% 119 -- 5.7% 177 -- 7.9%
These programs are not available to me 37 -- 1.6% 28 -- 1.2% 48 -- 2.1%
I am unaware of these programs 4 -- 0.2% 1 -- 0.1% 4 -- 0.2%
Total 2,117 100.0% 100.0% 2,116 100.0% 100.0% 2,263 100.0% 100.0%
2020 2019 2018
- 61. How satisfied are you with the following Work-Life programs in your agency? Health and Wellness Programs (for example, Satisfaction All Response Satisfaction All Response Satisfaction All Response onsite exercise, flu vaccination, medical screening, CPR training, health and wellness fair) N % Options % N % Options % N % Options %
Very Satisfied 804 49.5% 38.1% 836 48.4% 39.8% 993 48.9% 43.6%
Satisfied 609 37.9% 29.2% 682 39.2% 32.3% 808 39.8% 35.5%
Neither Satisfied nor Dissatisfied 173 10.8% 8.3% 173 10.2% 8.4% 180 8.7% 7.8%
Dissatisfied 19 1.2% 0.9% 18 1.1% 0.9% 30 1.5% 1.3%
Very Dissatisfied 10 0.6% 0.5% 20 1.2% 1.0% 22 1.1% 1.0%
Item Response Total 1,615 100.0% 77.0% 1,729 100.0% 82.2% 2,033 100.0% 89.1%
I choose not to participate in these programs 400 -- 19.1% 295 -- 14.2% 185 -- 8.3%
These programs are not available to me 62 -- 2.9% 64 -- 3.0% 53 -- 2.4%
I am unaware of these programs 21 -- 1.0% 13 -- 0.6% 6 -- 0.3%
Total 2,098 100.0% 100.0% 2,101 100.0% 100.0% 2,277 100.0% 100.0%
2020 2019 2018
- 62. How satisfied are you with the following Work-Life programs in your agency? Employee Assistance Program - EAP (for example, Satisfaction All Response Satisfaction All Response Satisfaction All Response short-term counseling, referral services, legal services, education services) N % Options % N % Options % N % Options %
Very Satisfied 303 33.4% 14.4% 297 29.6% 14.1% 512 35.6% 22.6%
Satisfied 319 35.6% 15.3% 338 33.6% 16.1% 504 35.3% 22.4%
Neither Satisfied nor Dissatisfied 253 28.1% 12.1% 323 32.5% 15.5% 384 26.4% 16.8%
Dissatisfied 17 1.9% 0.8% 19 2.0% 1.0% 21 1.4% 0.9%
Very Dissatisfied 9 1.0% 0.4% 22 2.3% 1.1% 18 1.3% 0.8%
Item Response Total 901 100.0% 43.0% 999 100.0% 47.8% 1,439 100.0% 63.5%
I choose not to participate in these programs 1,149 -- 54.3% 1,036 -- 49.6% 760 -- 33.2%
These programs are not available to me 7 -- 0.3% 13 -- 0.6% 16 -- 0.7%
I am unaware of these programs 48 -- 2.3% 38 -- 1.9% 59 -- 2.6%
Total 2,105 100.0% 100.0% 2,086 100.0% 100.0% 2,274 100.0% 100.0%
2020 2019 2018
- 63. How satisfied are you with the following Work-Life programs in your agency? Child Care Programs (for example, child care Satisfaction All Response Satisfaction All Response Satisfaction All Response center, parenting classes and support groups, back-up care, subsidy, flexible spending account) N % Options % N % Options % N % Options %
Very Satisfied 137 28.2% 6.5% 139 23.2% 6.6% 212 25.5% 9.4%
Satisfied 120 24.8% 5.7% 121 20.3% 5.8% 201 24.4% 9.0%
Neither Satisfied nor Dissatisfied 210 43.5% 10.1% 309 53.3% 15.1% 375 45.3% 16.6%
Dissatisfied 8 1.7% 0.4% 8 1.3% 0.4% 24 2.9% 1.1%
Very Dissatisfied 9 1.8% 0.4% 11 2.0% 0.6% 16 2.0% 0.7%
Item Response Total 484 100.0% 23.2% 588 100.0% 28.4% 828 100.0% 36.8%
I choose not to participate in these programs 1,417 -- 67.2% 1,263 -- 60.5% 1,162 -- 51.1%
These programs are not available to me 129 -- 6.0% 168 -- 8.0% 175 -- 7.6%
I am unaware of these programs 74 -- 3.6% 64 -- 3.1% 104 -- 4.6%
Total 2,104 100.0% 100.0% 2,083 100.0% 100.0% 2,269 100.0% 100.0%
2020 2019 2018
- 64. How satisfied are you with the following Work-Life programs in your agency? Elder Care Programs (for example, elder/adult Satisfaction All Response Satisfaction All Response Satisfaction All Response care, support groups, resources) N % Options % N % Options % N % Options %
Very Satisfied 72 20.3% 3.4% 78 15.9% 3.7% 125 18.1% 5.4%
Satisfied 55 16.0% 2.7% 74 15.2% 3.5% 132 20.2% 6.0%
Neither Satisfied nor Dissatisfied 216 61.7% 10.4% 319 66.8% 15.6% 403 59.5% 17.8%
Dissatisfied 2 0.6% 0.1% 2 0.4% 0.1% 7 1.0% 0.3%
Very Dissatisfied 5 1.4% 0.2% 8 1.7% 0.4% 8 1.2% 0.4%
Item Response Total 350 100.0% 16.9% 481 100.0% 23.3% 675 100.0% 29.9%
I choose not to participate in these programs 1,465 -- 69.6% 1,304 -- 62.6% 1,188 -- 52.3%
These programs are not available to me 90 -- 4.3% 114 -- 5.5% 123 -- 5.3%
I am unaware of these programs 191 -- 9.2% 174 -- 8.6% 285 -- 12.5%
Total 2,096 100.0% 100.0% 2,073 100.0% 100.0% 2,271 100.0% 100.0%
Percentages are weighted to represent the Agency's population.
Core Q1-10, 12-38 Trend The rows above do not include results for any year when there were fewer than 4 completed surveys.
Source: 2020 OPM Federal Employee Viewpoint Survey
Work-Life
- 65. Which of the following paid and unpaid child care arrangements have you used to perform your work responsibilities during the COVID-19 pandemic? (Mark all that apply) 2020 N %
I do not have any child care responsibilities 1,267 60.6%
No arrangements needed to manage child care responsibilities (e.g., older children) 270 12.7%
Child care in my own home (e.g., other parent, relative, nanny, au pair) 381 17.7%
Alternative work arrangement (e.g., telework, flexible work schedule) 355 16.6%
Child care center 96 4.4%
Paid leave 266 12.4%
Unpaid leave 15 0.7%
Child care in someone elses home (e.g., relative or neighbor, professional child care provider) 70 3.2%
Respite care (temporary care of a sick or disabled child, providing relief for their usual caregiver) 2 0.1%
Agency emergency back-up care program 2 0.1%
Resource and referral services for dependent child care 2 0.1%
Other services/arrangements 52 2.5%
Total (percents will add to more than 100% because respondents could choose more than one response option) 2,108 --
Percentages are weighted to represent the Agency's population.
Note: "I do not have any child care responsibilities" and "No arrangements needed to manage child care responsibilities (e.g.,
older children)" response options are mutually exclusive; respondents could not select either of these options and any other response option.
Source: 2020 OPM Federal Employee Viewpoint Survey
Work-Life
- 66. Which of the following paid and unpaid elder/adult care arrangements have you used to perform your work responsibilities during the COVID-19 pandemic? (Mark all that apply) 2020 N %
I do not have any elder/adult care responsibilities 1,736 82.4%
No arrangements needed to manage elder/adult care responsibilities (e.g.,
elder can manage tasks of everyday living) 173 8.3%
Alternative work arrangement (e.g., telework, flexible work schedule) 99 4.8%
Elder/adult day care center 5 0.2%
Paid leave 108 5.2%
Unpaid leave 3 0.1%
Long-term care insurance 4 0.2%
Respite care (temporary care of a sick or disabled adult/elder, providing relief for their usual caregiver) 6 0.3%
Other services/arrangements 38 1.8%
Total (percents will add to more than 100% because respondents could choose more than one response option) 2,103 --
Percentages are weighted to represent the Agency's population.
Note: "I do not have any elder/adult care responsibilities" and "No arrangements needed to manage elder/adult care responsibilities (e.g., elder can manage tasks of everyday living)" response options are mutually exclusive; respondents could not select either of these options and any other response option.
Source: 2020 OPM Federal Employee Viewpoint Survey
Work-Life
- 67. During the COVID-19 pandemic, how disruptive have school closures/changes been to your ability to do your work?
2020 N %
I do not have responsibility for school-aged children 1,089 --
Extremely 135 15.7%
Very 118 14.1%
Somewhat 243 28.6%
Slightly 197 23.3%
Not at All 153 18.3%
Does Not Apply 180 --
Total 2,115 100.0%
- 68. During the COVID-19 pandemic, how disruptive have changes to your children's day care been to your ability to do your work?
2020 N %
I do not have responsibility for children who need day care 1,303 --
Extremely 122 23.8%
Very 81 16.0%
Somewhat 131 25.9%
Slightly 82 16.0%
Not at All 93 18.4%
Does Not Apply 305 --
Total 2,117 100.0%
Percentages are weighted to represent the Agency's population.
"I do not have responsibility for school-aged children", "I do not have responsibility for children who need day care", and "Does Not Apply" responses are not included in percentage calculations.
Source: 2020 OPM Federal Employee Viewpoint Survey
Core Q1-10, 12-38 Trend My Employment Demographics Where do you work? %
Headquarters 63.8%
Field 25.3%
Full-time telework (e.g., home office, telecenter) 10.8%
Total 100.0%
What is your supervisory status? %
Senior Leader 3.0%
Manager 4.0%
Supervisor 11.2%
Team Leader 6.2%
Non-Supervisor 75.6%
Total 100.0%
What is your pay category/grade? %
Federal Wage System 0.1%
GS 1-6 1.3%
GS 7-12 6.6%
GS 13-15 83.9%
Senior Executive Service 4.8%
Senior Level (SL) or Scientific or Professional (ST) 1.7%
Other 1.6%
Total 100.0%
What is your US military service status? %
No Prior Military Service 77.4%
Currently in National Guard or Reserves 1.5%
Retired 6.0%
Separated or Discharged 15.1%
Total 100.0%
Are you: %
The spouse of a current active duty service member of the U.S. Armed Forces 0.6%
The spouse of a service member who retired or separated from active duty in the U.S. Armed Forces with a disability rating of 100 percent 0.5%
The widow(er) of a service member killed while on active duty in the U.S. Armed Forces 0.0%
None of the categories listed 98.9%
Total 100.0%
If the response to the previous question on if you are a military spouse was "None of the categories listed," this item was skipped.
Have you been hired under the Military Spouse Non-Competitive Hiring Authority? %
Yes 0.0%
No 100.0%
Total 100.0%
How long have you been with the Federal Government (excluding military service)? %
Less than 1 year 0.0%
1 to 3 years 1.4%
4 to 5 years 3.4%
6 to 10 years 12.7%
11 to 14 years 27.1%
15 to 20 years 24.3%
More than 20 years 31.0%
Total 100.0%
How long have you been with your current agency (for example, Department of Justice, Environmental Protection Agency)? %
Core Q1-10, 12-38 Trend Less than 1 year 0.1%
1 to 3 years 2.7%
4 to 5 years 4.5%
6 to 10 years 16.5%
11 to 14 years 32.1%
15 to 20 years 22.6%
More than 20 years 21.5%
Total 100.0%
Please select the response that best describes your intention to leave your organization (1) before the COVID-19 pandemic and (2) today (the date you responded to this survey).
Before the COVID-19 Pandemic Today Are you considering leaving your organization within the next year, and if so, why? % %
No 75.5% 75.0%
Yes, to retire 7.4% 8.7%
Yes, to take another job within the Federal Government 11.1% 9.6%
Yes, to take another job outside the Federal Government 3.2% 3.4%
Yes, other 2.8% 3.3%
Total 100.0% 100.0%
If the response to your considering leaving your organization did not differ between "Before the COVID-19 Pandemic" and "Today," this item was skipped.
Has your intention to leave your organization within the next year changed because of the COVID-19 pandemic? %
Yes 35.0%
No 65.0%
Total 100.0%
Please select the response that best describes your retirement plans (1) before the COVID-19 pandemic and (2) today (the date you responded to this survey).
Before the COVID-19 Pandemic Today I am planning to retire: % %
Less than 1 year 3.9% 4.3%
1 year 4.3% 4.5%
2 years 6.4% 6.9%
3 years 7.2% 6.9%
4 years 4.3% 3.7%
5 years 6.6% 6.4%
More than 5 years 67.3% 67.4%
Total 100.0% 100.0%
If the response to your retirement plans did not differ between "Before the COVID-19 Pandemic" and "Today," this item was skipped.
Has your retirement plan changed because of the COVID-19 pandemic? %
Yes 41.1%
No 58.9%
Total 100.0%
My Personal Demographics Are you of Hispanic, Latino, or Spanish origin? %
Yes 7.8%
No 92.2%
Total 100.0%
Core Q1-10, 12-38 Trend Please select the racial category or categories with which you most closely identify. %
White 71.6%
Black or African American 14.5%
All other races 13.9%
Total 100.0%
What is your age group? %
29 years and under 1.7%
30-39 years old 17.6%
40-49 years old 24.4%
50-59 years old 32.9%
60 years or older 23.5%
Total 100.0%
What is the highest degree or level of education you have completed? %
Less than High School/ High School Diploma/ GED 1.3%
Certification/ Some College/ Associate's Degree 8.4%
Bachelor's Degree 37.6%
Advanced Degrees (Post Bachelor's Degree) 52.7%
Total 100.0%
Are you an individual with a disability? %
Yes 8.8%
No 91.2%
Total 100.0%
Are you: %
Male 61.0%
Female 39.0%
Total 100.0%
Are you transgender? %
Yes 0.5%
No 99.5%
Total 100.0%
Which one of the following do you consider yourself to be? %
Straight, that is not gay or lesbian 95.2%
Gay or Lesbian 1.7%
Bisexual 1.5%
Something else 1.6%
Total 100.0%
Percentages for demographic questions are unweighted.
No suppression was applied to My Employment Demographics.
Source: 2020 OPM Federal Employee Viewpoint Survey
Agency-Specific Questions
- 1. My immediate supervisor demonstrates behaviors that foster a climate of trust within my work unit.
2020 N %
Strongly Agree 1,084 51.1%
Agree 646 30.6%
Neither Agree nor Disagree 219 10.3%
Disagree 103 4.9%
Strongly Disagree 64 3.1%
Total 2,116 100.0%
- 2. My colleagues demonstrate behaviors that foster a climate of trust within our work unit 2020 N %
Strongly Agree 868 40.9%
Agree 876 41.5%
Neither Agree nor Disagree 229 10.9%
Disagree 106 5.0%
Strongly Disagree 38 1.8%
Total 2,117 100.0%
- 3. I have personally observed positive actions/behaviors in my work unit that are likely attributable to the "Speed of Trust" initiative 2020 N %
Strongly Agree 413 21.3%
Agree 546 28.4%
Neither Agree nor Disagree 584 30.5%
Disagree 223 11.4%
Strongly Disagree 163 8.4%
I do not know enough about this program to respond 188 --
Total 2,117 100.0%
Note: "I do not know enough about this program to respond" responses are not included in percentage calculations.
- 4. My immediate supervisor communicates the rationale for decisions that impact my work unit.
2020 N %
Strongly Agree 810 38.4%
Agree 892 42.1%
Neither Agree nor Disagree 232 11.1%
Disagree 110 5.2%
Strongly Disagree 68 3.3%
Not Applicable 7 --
Total 2,119 100.0%
Note: "Not Applicable" responses are not included in percentage calculations.
- 5. When using ADAMS, the Intranet, the NRC Library and other Information Management services, I can find the information I need to do my job.
2020 N %
Strongly Agree 330 15.8%
Agree 1,086 51.6%
Neither Agree nor Disagree 360 16.9%
Disagree 239 11.2%
Strongly Disagree 98 4.6%
Total 2,113 100.0%
- 6. I have observed the following behaviors being demonstrated in my work unit when decisions are made (Check all that apply):
2020 N %
Alternative views are sought proactively and early 498 23.6%
Problem solving approaches leverage various perspectives 566 26.9%
Competing positions are presented to the final decision-maker 357 16.9%
Roles are clarified using clear guidance on expectations for participation 197 9.3%
Commitment to the final decision once all views have been considered 314 14.8%
All of the above 829 39.2%
None of the above 208 10.0%
I do not know 241 11.5%
Total 2,108 --
- 7. In my work unit, the following leadership model characteristics have been routinely practiced (Check all that apply):
2020 N %
Participative decision-making 446 21.2%
Receptivity to new ideas and thinking 461 21.9%
Empowerment and shared leadership 237 11.2%
Diversity of thought 379 18.0%
Innovation 347 16.5%
Risk tolerance 225 10.7%
Collaboration and teamwork 603 28.6%
All of the above 974 46.1%
None of the above 151 7.2%
I do not know 158 7.5%
Total 2,108 --
- 8. When responding to this survey, I consider Senior Leaders and senior leadership to refer to (check all that apply):
2020 N %
Commissioners 1,079 51.2%
Executive Director of Operations (EDO)/Deputy EDOs 1,435 68.0%
Office Directors (ODs)/Regional Administrators (RAs) 1,829 86.6%
Deputy ODs/RAs 1,499 70.9%
Division Directors (DDs)/Associate Directors (ADs) 1,188 56.8%
Deputy DDs/Deputy ADs 984 47.0%
Total 2,109 --
For all tables on this worksheet:
Percentages are weighted to represent the Agencys population.
Source: 2020 OPM Federal Employee Viewpoint Survey