ML20217J394

Discusses 980323 Meeting W/Util in Arlington,Tx to Discuss Results of Performance Self Assessment.Copy of Attendance List & Handout Encl

ML20217J394
Person / Time
Site:	River Bend
Issue date:	04/01/1998
From:	Gwynn T NRC OFFICE OF INSPECTION & ENFORCEMENT (IE REGION IV)
To:	Mcgaha J ENTERGY OPERATIONS, INC.
References
NUDOCS 9804060285
Download: ML20217J394 (111)

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NUCLEAR REGULATORY COMMISSION

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611 RYAN PLAZA DRIVE, SUITE 400 9.....8 ARLINGTON, TEXAS 76011 8064 Aco - ! '/:;3 John R. McGaha, Vice President - Operations River Bend Station Entergy Operations, Inc.

P.O. Box 220 St. Francisville, Louisiana 70775

SUBJECT:

NRC MEETING WITH ENTERGY OPERATIONS, INC. TO DISCUSS RIVER BEND SELF-ASSESSMENT AND STANDBY GAS TREATMENT SYSTEM PERFORMANCE

Dear Mr. McGaha:

On March 23,1998, from 12 p.m. until 2:45 p.m., a meeting was held with representatives of Entergy Operations, Inc., River Bend Station (RBS), in the NRC Region IV office, Arlington, Texas, to discuss the results of your performance self-assessment. A copy of the attendance list and the handout from that meeting is enclosed. We found the insight gained from discussions of your performee strengths and challenges beneficial. We intend to adjust the focus of our inspections b w

'-'ormation you provided.

In addition, from 3 p.m. und, J o., a meeting was held to discuss the design of the standby gas treatment system (SGTS) and the affect of operation of the system on entry into the auxiliary building. This meeting was held at the request of the NRC. A copy of the handout from that meeting is also enclosed. Your staff stated that RBS was in compliance with design and licensing basis requirements for the SGTS. They also stated that only one scenario exists with time-dependent requirements for auxiliary building access. In that scenario, shutdown of the plant from outside the control room, operators can access the auxiliary building in the required time using the mechanical aids installed as an interim measure. Also discussed were the short-term and long-term actions planned to address the design of the SGTS, with the ultimate goal of permitting all operators the ability to access the auxiliary building without reliance on meciisnical aids, regardless of the operating status of the SGTS.

Although we agree that the current design combined with the discussed compensatory measures poses no immediate safety concerns, we have not yet completed our review of the SGTS design and your actions to addresss the effects of the system on auxiliary building access. We intend to document the results of our completed review, and the conclusions we reach as a result, in a future inspection report.

f l

I 9804060285 980401 PDR ADOCK 05000458 P

PDR

Entergy Operations, Inc. In accordance with 10 CFR 2.790 of the NRC's " Rules of Practice," a copy of this surnmary and its enclosures will be placed in the NRC Public Document Room.

Sincer

~%

omas P. Gwynn ire

or Division of Reacto Pr cts

- Docket No.: 50-458 License No.: NPF-47

Enclosures:

1. Attendance List 2.. Licensee's Presentations cc w/ enclosures:

Executive Vice President and Chief Operating Officer Entergy Operations, Inc.

P.O. Box 31995 Jackson, Mississippi 39286-1995 Vice President Operations Support Entergy Operations, Inc.

.P.O. Box 31995 Jackson, Mississippi 39286-1995 General Manager l'

Plant Operations River Bend Station Entergy Operations, Inc.

P.O. Box 220 St. Francisville, Louisiana 70775 Director - Nuclear Safety River Bend Station Entergy Operations, Inc.

.P.O. Box 220

- St. Francisville, Louisiana 70775 Wise, Carter, Child & Caraway P.O. Box 651 i

Jackson, Mississippi 39205

Entergy Operations, Inc. Mark J. Wetterhahn, Esq.

Winston & Strawn 1401 L Street, N.W.

Washington, D.C. 20005-3502 Manager-Licensing River Bend Station Entergy Operations, Inc.

P.O. Box 220 St. Francisville, Louisiana 70775 The Honorable Richard P. leyoub Attorney General

' Department of Justice State of Louisiana P.O. Box 94005 Baton Rouge, Louisiana 70804-9005 H. Anne Plettinger 3456 Villa Rose Drive Baton Rouge, Louisiana 70806 President of West Feliciana Police Jury P.O. Box 1921 St.Francisville, Louisiana 70775 William H. Spell, Administrator Louisiana Radiation Protection Division j

P.O. Box 82135 Baton Rouge, Louisiana 70884-2135 l

i

Entergy Operations, Inc.

4 Apo

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bec w/ enclosures distrib. by RIV:

Senior Resident inspector (Grand Gulf)

DRS-PSB RIV File

' bec w/o Enclosure 2:

Regiorsil Administrator DRP Dl rector Branch Chief (DRP/C)

Project Engineer (DRP/C)

Branch Chief (DRP/TSS)

' Senior Resident inspector (River Bend Station)

MIS System i

DOCUMENT NAME: R:\\_RB\\RB3-23MS.DRP To receive copy of document, Indicate in box: "C" = Copy without enclowes "E" = Copy with enclosures "N" = No copy lRIV:PE:DRP/C C:DRPfp -

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Entergy Operations, Inc. APR. - I !998 bec to DCD (IE45) bec w/ enclosures distrib. by RIV:

Senior Resident inspector (Grand Gulf)

DRS-PSB RIV File bec w/o Enclosure 2:

Regional Administrator DRP Director Branch Chief (DRP/C)

Project Engineer (DRP/C)

Branch Chief (DRP/TSS)

Senior Resident inspector (River Bend Station)

MIS System I

l DOCUMENT NAME: R:(_RBiRB3-23MS.DRP To receive copy of document Indicate in box:"C" = Copy without enclosures "E" = Copy with enclosures "N" = No copy RIV:PE:DRP/C C:DRPJp:

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ENCLOSURE 1 MEETING ATTENDANCE MEETING Licensee's Self-Assessment LICENSEE-FACILITY Entergy Operations, Inc. - River Bend Station DATE/ TIME March 24,1998 12 noon LOCATION Region IV, Arlington, Texas ATTENDANCE LIST 1

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I ENCLOSURE 2, Part 2 I

River Bend Station Vision 4j

" Pride of the Industry, Setting the Winning Standard"

i

Introductions

Rick King Director - Nuclear Safety and Regulatory Affairs l

1

RBS/NRC Performance Review Meeting I.

Introductions

Rick King Director - Nuclear Safety &

Regulatory Affairs II. Opening Remarks John McGaha Vice President - Operations III. Operating Performance Joel Dimmette General Manager - Plant Operations IV. Discussion Topics A.

Self Assessments and John Fowler Corrective Action Program Manager-Quality Assurance B.

Operational Plant Leadership Bill O'Malley Manager - Plant Operations C.

Engineering Dan Pace Director - Design Engineering D.

Surveillances, Maintenance, Rickey Roberts and Plant Outages Manager - Project Outage E.

Radiation Protection, Davey Wells Chemistry, and Security Superintendent - Radiation Control F.

Emergency Planning John McGaha Vice President - Operations V.

Closing Remarks John McGaha Vice President - Operations 2

)

i

)

3

\\

Opening Remarks John McGaha Vice President - Operations i

l 3

i Focus Areas in Early 1997 Emergency Planning Surveillances Radiation Protection Operator Performance Human Performance Preventative Maintenance IST Surveillance Simulator Training Configuration Con 1:rol 4

Site Strategic Plan 3P 3C L

T Success

)

5 J

Performance Improvement Results Improved EP performance Improved Availability of Safety Systems Excellent Materiel Condition and Housekeeping High Employee Morale &

Self Critical Culture Reduced Radiation Exposure Strong Operations Focus t

6

Operating Performance Joel Dimmette General Manager -

Plant Operations 7

Operating Performance Safety System Perfonnance Measures Human Performance Measures Employee Concerns Plant Performance Initiatives 8

Safety System Performance SAFETY SYSTEM PERFORMANCE UNAVAILABLE HOURS E HPCS 53 Diesels RHR RCIC 1600 -

1400 -

1365 1200 -

l1000-

/

j 800 -

741 i,

W 5

800 -

400 -

A 332 M

200 -

9 3

0

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'T 1994 1995 1996 1997 1998 amm r

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59609 37 2 42 1526 50 -

1 3 3 8 2715159 1

5 61 51 18 11 2 2 11 223 12 2 12 2 2 1 122

? [ ma.' ? 5 $

5

Human Performance PLANT OBSERVATIONS GOAL LEVELS Total Observations Per Month

> 125 Updated 3/16/98

• 125 174 173 180 -

s 100-160 -

s 80 i

140 -

g120-o 98 Q100-73 b 80 -

69 59 55 57 4

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i Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun 1997 1998

Human Performance OPERATIONS PLANT OBSERVATIONS GAL Total Observations Per Month (UPDATED 3/16/98)

E > 60 4

110.0 -

102 s 60 e'

s 50 85 90.0 -.

40 80.0 -

70.0 -

60.0 -

54 53 52 50.0 --

42 40 11 I-i 40.0 -

Jun Jul Au Sep Oct Nov Dec Jan Feb Mar r May

Human Performance

)

Operations Human Performance M O erations Significant Human Performance Rate 0.9000 -

(Weighted Totals: ]

P Ops Leading Indicator HumanPerformance divided by thousands Lower Leading Indicator Limit 0.8000 -

of man. hours worked Upper Human Performance Limit k

2 1996 Operations Average Human Performance As Of Mar 1,1998 0.6000 -

0.5000 -

0.4000 0.2000 -

good

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f 0.0000 nrprq purprq p,..p...,.

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Human Performance ISAR (INDUSTRIAL SAFETY ACCIDENT RATE;l EOl AND BASELINE CONTRACTORS INCLUDED FOR TEAMSHARING Lost Time and Restricted Accidents MONTHLY ACCIDENT YEAR-TO-DATE GOAL RATE GOAL LEVELS eu s 0.35 1.5 _

1.3 -

s 0.40 E! 1 y

s 0.45

.0 _

$ 0.8

>0.45 0o 0.5 -

.36 1998 GOAL s; 0.4

.224 0.3 -

0 0

0 0.0 -

l 1995 1996 1997 JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC 1998~

Employee Concerns Standardized Employee Concerns Program at all EOI Stations and Echelon RBS improved from 1st quartile to 3rd quartile in number of NRC allegations Continued Strong Management Commitment 15

Plant Performance PLANT PERFORMANCE INDEX RIVER BEND INDUSTRY MEDIAN The Plant Performance IHdex is a value calculated from a weighted 100.0 -

combination of the WANO top nine performance indicators.

94.0 Y

90.0 2 2 83 A Performance improvement Plans implemented y 85%

j.,,.... -

us.0 80.0 i g

3 7.e4 u.i

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j as of 2/28/98 5

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j

s. Colle::tive Radiation Exposure

1. Unit Capability Factor

6. Fuel Reliability

2. Unit Capability Loss Factor j

7. Thermal Performance 40.0

s. safety system Performance j

8. Chemistry Index 30.0 ~

4. Unplanned Automatic Scramsg

9. Industrial Safety Accident Rate s.S85S.SEE.E.NE.ENNE5S"55ES.E5.S.S.3.EE.EEES.

CS.s..

......R...

YEAR /QTR

Initiatives Operations Plan of Excellence Observation Program Equipment Performance &

Materiel Condition Corrective Action Program Improvements Team Building and Supervisor Effectiveness Continued Emergency Preparedness Focus 17

SelfAssessments and Corrective Action Program John Fowler Manager - Quality Assurance 18

SelfAssessments Comprehensive Aggressive Intrusive Honest 19

SelfAssessments Program Components Voluntary Performance Assessment (VPA)

- QA Audits, Surveillances, Observations Plant Self Assessments Trending Program 20

Corrective Action Program Results Driven Improved Human Performance Improved Safety System Availabiliy Excellent Plant Materiel Condition Record Post Outage Run

'21

Corrective Action Program Strengths Strong Management l

Commitment Condition Review Group (CRG) l l

Significant Event Response Teams (SERT)

Corrective Action Review Board (CARB) l Monthly status meetings with Site VP & General Manager 22

T d

Corrective Action Program Trends Backlog Trending Downward Timeliness Improving 23

Corrective Action Program Condition Reports Open Condition Report Corrective Actions Open CAs CAs Opened CAs Closed I

I 1800 -

1600 -

1326 1354 1384 1412 1389 1400 --

1295 1267 1282 1243 -

1164 1200 -

1117 1064 1052 1o31 1000 -

800 -

l o

3 600 -

n n

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M3 gy 3g E A N N 8 " U "

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i i

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Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb 1997 1998

Corrective Action Program OPEN CONDITION REPORTS BY AGE RIVER BEND

] Open < 6 Months E Open > 6 Months and <1Yr Q Open > 1 Yr and < 2Yr

] Open > 2 Yr and < 3Yr [ Open > 3 Yr 2200 -

2000 -

1800 -

1600 -

1400 -

l l

1200 -

~

1000 -

E' J

800 -

p 600 -

/

400 -

200 -

~

-- [

0-SEP OCT NOV DEC JAN FEB 1997 1998 1

ee Corrective Action Program OpportunitiesforImprovement Recent Criterion XVI Violation

)

)

26

Corrective Action Program Strategic Initiatives Paperless Condition Reporting System EOI Standard Process

- Quality Action Team on Corrective Action Program 27

m Operational Plant Leadership Bill O'Malley Manager - Operations 28

I Oper~ tional Plant a

Leadership Department Evolution Technical Expertise Personnel Development l

Crew Development Department Leadership Site Leadership 29

Operational Plant Leadership Key h2itiatives Crew Performance Manning and Personnel Se. ection Strategic Planning Measurements 30

-a

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Operational Plant Leadership Operations Team 7alues The plant is our customer; Operations is the natural site leader Personnel selection and development is critical to our success Operations serves as an impenetrable last barrier to plant events Operations owns training and qualification 31

Operational Plant Leadership hnpenetrable Last Barrier

" Operations serves as an impenetrable last barrier to plant events. Our success in this role requires uniform implementation of clear, high standards. These standards must begin in Operations; we hold ourselves and the site accountable. We are relentlessly involved in prioritization of site activities, monitoring of activities, performance feedback, and identification, reporting, and resolution."

32

Operational Plant Leadership Strengths Current OSS Team Crew Performance Ops & Training Relationship Staffing Conservative Approach to Plant Operations Simulator Fidelity Standards and Expectations 33 t

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Operational Plant Leadership OpportunitiesforImprovement Intrusiveness - Significant Issues Fundamental knowledge Personnel Development Configuration Control Shift-Specific Measures 34

Engineering Dan Pace Director - Engineering f,,

35

4 Engineering Strengths System Health Reports On-Line Risk Assessment Tools

- Qualification and Certification ofEngineering Fuel Performance Engineering Programs 50.59 Safety Evaluations 1

36 u

Engineering OpportunitiesforImprovement Plant Modification Process Operational Knowledge in Design Engineering Consistent Quality of Engineering Response and Evaluations Design Bases Information and Knowledge 37

Engineering Strategic Initiatives Modification Quality Action Team Plant Certification Program System Performance Monitoring / Trending / Reporting Continuing Plans of Action Standardize Format and Content of Operability Evaluations 38

Engineering i

Strategic Initiatives (continued)

Design Basis Review / Reconstitution (199.7 - 2000)

- Develop system design criteria

- Develop accident basis documentation

- Review HVAC system calculations

- Review mechanical system calculations

- Review NSSS setpoint calculations

-Review electrical AC/DC calculations

-Upgrade EQ files

- Develop hazard barrier program

- Complete drawing upgrade project

- Complete vendor manual upgrade project 39

4 Surveillances, 8

Maintenance, and Plant Outage Rickey Roberts Manager - Project Outage 40 J

Surveillance Strengths STP Action Plan STP Natural Work Team SelfAssessments

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Surveillance OpportunitiesforImprovement Generic Surveillance Issues 42

Maintenance Strengths Fix-It-Now (FIN) Team MAI Backlog management Plant Materiel Condition 43

Maintenance MAINTENANCE ACTION ITEM STATUS Non-Outage Backlog GOAL LEVELS s500 TOTAL OPEN g 60$

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Maintenance OpportunitiesforImprovement Human Performance 6 i 45

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Plant Outage Strengths Error-Free Fuel Movement Outage Critiques Work Management Center 47

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Surveillances, Maintenance, and Plant Outages Strategic Initiatives New Web Site Standardized Surveillance Format Maintenance Integration Project

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No MAI over 90 days old RF-8 49 i

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Radiation Protection, Chemistry, and Security Davey Wells Superintendent - Radiation Control 50

Radiation Protection Strengths ALARA committee

-Plant superintendents and support personnel

-Lowered review threshold from 25 Rem to 5 Rem Reorganized RP Department

-Formed ALARA group

- More supervisor involvement

- Outage organization has more field supervision RF-7 Lowest Outage exposure

- 207 Rem total (245 budgeted) 51 1

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1 Radiation Protection OpportunitiesforImprovement Electronic Dosimeter Use Replaced administrative barriers with turnstiles at Controlled Access Area (CAA) entry points Installed prior to RF-7 Radiological Barriers

- Implemented standard postings Eliminated reliance on worker to replace barriers Outage contamination control Drywell personnel contaminations reduced by 80 Plans to decontaminate the drywell and condenser bays in RF-8 Using assessments and assist visits to improve 53

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l Strategic Initiatives Goal - Lower 3-year average exposure to 215 Rem by 2000 Video monitoring of CAAs

-Reduce entries to higher dose rate areas

-Preparing for Hydrogen addition Source Term Reduction

- LP turbine rotor replacement

-MSIV anti-rotation devices

- Replacement of stellite-containing valves

- Zine injection

{

54

t Chemistry / Radwaste Strengths Service Water Team

-identified sources of oxygen intrusion

-improved water treatment to minimize biologicalgrowth

- improved biocide injection location

-improved biocide treatment

-implemented blowdown of SWS during power operations to remove impurities and cleaned standby service water tower Optimum Water Chemistry

-hydrogen water chemistry

-zine addition

-preventIGSCC Liquid WasteImprovement Program

-zero discharge to date this year

-database for tracking and trending

-processimprovements 55

O Chemistry / Radwaste OpportunitiesforImprovement Post Accident Sampling System

- Repaired system failures / made system improvements

- Chemistry department took ownership

- Procedure developments will improve system operability

- PASS now has a designated system engineer Strategic Initiatives Lower Feedwater Iron

- Improve resin cleaning 56

Security Sustaining Performance in Security.

Successfulimplementation of personnel access system

(" Hand Geometry")

Excellent access authorization /

access denial and revocation program Excellent testing and maintenance program Excellent trending and analysis program 57

1 Security Strategic Initiatives Standardizec physical security plans for al: of EOI One badge for EOI system facilities Peer group assessment program l

)

58 1

Emergency Preparedness John McGaha Vice President - Operations 59

Emergency Preparedness Where we were...

Weaknesses identified in April 1996 exercise

-event classific dion

- event notification

- dose assessment

- control room and EOF perfonnance Short Tenn Enhancement Program

- focus on an RBS-initiated re-demonstration in August 1996

- did not fully address the implications of changes 60

Emergency Preparedness m

ContinuedImprovement...

Long Term Enhancement Program

- November 1996 INPO Assist Visit to review program and recommend revisions Management ownership of emergency response teams Audits and Assessments Result Very good evaluated exercise

{ February 1998) 61 i_._.

Emergency Preparedness Strategic Initiatives Evaluate the effectiveness of the Long Term Enhancement Plan using Various Audits and Assessments Continue to Assess EP Processes; Revise and Adjust as Necessary Integrate Severe Accident Management Guidelines into Drill Scenarios Perform Various Physical Modifications to the EP Facilities and Equipment 62 l

Closing Remarks John McGaha Vice President - Operations 63 t

Summary River Bend recognizes its weaknesses and continues to resolve them through proper assessment and corrective actions River Bend has successfully corrected several past performance issues River Bend performance trending upward 64

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