ML20214C377
| ML20214C377 | |
| Person / Time | |
|---|---|
| Site: | Braidwood  |
| Issue date: | 08/29/1986 |
| From: | Shamblin D COMSTOCK ENGINEERING, INC. |
| To: | Wallace M AFFILIATION NOT ASSIGNED |
| References | |
| OL-A-118, NUDOCS 8705200682 | |
| Download: ML20214C377 (9) | |
Text
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Subject:
Braidwood Station - Units 1 & 2 NM i
L. K. Comstock Engineering Incorporated Quality Control Inspector #77'd l
Morale Concerns i
f, Mr. M. J. Wallace, n
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I wish to report to you regarding the actions taken by L. f.5Censt k
'e Engineering, Inc. management and Project Construction Departmen{t6 addeess 5;;;
the apparent morale problems with the L. K. Comstock Quality control o
Inspectors. These morale problems were identified in August, 1984, through o
various sources.
I believe that the management attention given toTthesti-concerns has been effective in improving the overall morale of the L. KP' Comstock Quality control staff. While we will never be able to satisfy every individual, I believe the actions are responsive to the concerns.
L. K. Comstock Engineering Incorporated Improvements specific improvements undertaken include the following.
1.
A kitchen unit was installed in the Quality control area.
2.
An afterhours pizza party was held in recognition of the effort in completion of the inspection backlogs.
3.
A picnic was held in late September for all L. K. Comstock and their families.
4.
l L. K. Comstock and Company, Inc. corporate personnel were brought in to help review and expedite the Q.C. Inspector certification package preparation and reviews.
5.
L. K. Comstock and company, Inc, corporate management visited the job site and spent time explaining the benefit packages to the Quality Control Inspectors.
6.
The Quality Control Inspectors involved in the backlog inspections have been put into training or scheduled for training.
't.
Tha Site Quality control management personnel have evaluated ways to improve their every day working relationships with the Quality control personnel including management training courses.
8.
All Quality Control personnel are now back in the same area after a restoration from the fire at the L. K. Comstock offices.
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There is increased field involvement and walking throughout the plant by Quality control Department management. These walk arounds are aimed at assisting the Quality control personnel in performance of their jobs and recognition of the efforts by the Quality control personnel.
10.
Weekly Quality control departmental meetings are held on Fridays.*
This weekly activity was temporary halted due to the fire and remodeling.
11.
Weekly Lead Quality control Inspector meeting are held every Tuesday with the Quality Control Manager. At this meeting, ways of improving the Department and its working relationships among personnel are discussed.
12.
Lead Quality control personnel and supervisors are now imputting into the training activities.
13.
There is a daily staff meeting in the Q. C. Department to discuss items related to progress.
- 14. Weekly and monthly status reports for all inspection areas are posted so personnel can check the progress towards the overall goals.
15.
At the weekly Q. C. meeting any incoming correspondence which recognizes a job well done or any favorable comunents of the Quality control Department activities are passed on to all Quality control personnel.
16.
Q. A. section is involving Quality control Inspectors in procedure development and revisions to obtain their imput on how to make the inspection procedures better.
l~1.
Another Quality control departmental supervisor has been added to assist the management and spread the management burden better.
Additionally, on Friday, September 28, 1984 during the weekly departmental meeting, the Quality control manager and Assistant Quality control manager reviewed the L. K. Comstock and Company, Inc. quality policy statement (copy attached). Specifically, this policy statement states Quality Assurance personnel assigned responsibility for implementation of the Q. A.
program are independent from the pressures of production.
It is the policy of the L. K. Comstock and Company, 7 r:. that the quality of the work comes first versus the quantity of the work.
Commonwealth Edison ComDanY Proiect Construction DeDartment Actions Project Construction Department has taken the following actions to assist L. K. Comstock and Company.
1.
Two Senior level Engineers (J. W. Gieseker and L. Tapella) have been added to the Project Construction Department staff to assist the L. K. Comstock and Comparry, Inc. effort.
Their focus has been primarily quality related issues.
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Project Construction Department personnel have meet with individual Comstock Quality Control Inspectors to hear their complaints, etc.
1 3.
Numerous sessions have bee'n held between Project Construction Department and Quality' Assurance Department to explore methods to review Inspector certifications packages.
As stated above, I believe there has been responsiveness to the morale
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questions.
I consider the morale question closed in the sense that actions have been taken. There will always be need for room for improvement and we shall continue to improve the working relationship between management and working personnel. Please contact the undersigned if you have any questions.
D. L. Shamblin Proj. Construction Superintendent Braidwood Station DLS/kje (0959a)
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May 1, 1980 1.0.0 POLICY STATEMENT TO WHOM IT MAY CONCERN L. K. Comstock & Company, Inc. vests authority with the Manager of Quality Assurance to establish and implement a Quality Assurance Program which will satisfy the requirements established by the Cor-porate Quality Assurance Operating Procedures, Customer Contract Documents, the Code of Federal Regulations Title'10, Chapter 21 and 50, " Reporting of Defect's and Non' compliance" and Appendix B,
" Quality Assurance Criteria for Nuclear Power Plants," respectively.
The Quality Assurance personnel assigned,this responsibility are
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independent from the pressures of production. They are responsible for hiring, certification, firing, promoting and demoting of the quality personnel needed to implement the Program.
Responsibility is to be retained by the Quality Assurance Manager even when the y;f;;qr e v"., work of establishing or executing the Program is delegated to other ggg,,,,,. organizations, y,
Authority and duties of persons within this organization include, but are not limited to, auditing, inspection, surveillance, identifying problems, initiating, recommending or providing solutions, verifying implementation of solutions, and controlling further processing, deliv-ering, installing of a nonconfirming item, deficiency or unsatisfactory condition until proper disposition has occurred.
Very truly yours, L. K. COMSTOCK & COMPANT, INC.
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