ML20210P576

Provides Clarification of Certain Info Little Harbor Consultants,Inc Provided During 970722 Meeting

ML20210P576
Person / Time
Site:	Millstone
Issue date:	08/21/1997
From:	Beck J AFFILIATION NOT ASSIGNED
To:	Kenyon B NORTHEAST NUCLEAR ENERGY CO.
References
ITPOP-97-0026, ITPOP-97-26, NUDOCS 9708270245
Download: ML20210P576 (3)

Text

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i Little Harbor Consultants, Inc.

Millstone ITPOP Project Of11ce P.O. Hox 0630 Niantic, Connecticut 06357 0630 Telephone 860 4471791, est $966 Fas 1860 4444758 August 21,1997 l-ITPOP 97-0026 Mr. Bruce D. Kenyon President and Chief Executive Oflicer Northeast Nuclear Energy Company P.O. Box 128 Waterford, CT 06385 0128

SUBJECT:

Clarification ofinformation it has come to our attention that certain information LHC provided during the meeting on July 22, 1997 was not fully understood by NNECo. The purpose of this letter is to provide clarification of this information.

On July 22, LHC presented the results of the review of the ECP implementation. One of the findings was that "Some employees have lost confidence in the ECP,37% of the 27 employees contacted in

' follow-up, who had filed a concern, expressed dissatisfaction and would not reuse the program."

The major complaint of ECP users who would not use the program again was the reliance of the ECP on Human Resources to address issues of work related harassment, intimidation, unfairness in personnel matters and poor management. As stated by one former user of the ECP:

"I would have gone directly to HR ifI wanted to, I didn't choose to go there because I don't trust them. IfI knew that the ECP was going to refer my concerns back to HR, I would not have bothered."

This sentiment captures the majority of the commentary for employees that were dissatisfied with the ECP to the point they would not use it again. The same sentiment was also expressed by an even larger percentage of those contacted who had used ECP and were willing to consider using the ECP again if a technical / safety issue arose.

' While, LHC did not undertake to determine the basis for the distrust of the HR department, we have observed that there remains a deep seeded distrust of the Human Resources Department, corporate HR representatives doing ECP investigations, and site HR representatives. .t

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Bruce D. Kenyon Page 2,ITPOP 97 0026 An additional fmding presented during the July 22 meeting was that sorne of the ECP files should not have been classified as either resolved or closed. We subsequently provided examples of why we had reached this conclusion. The predominate reason for our conclusion was that the lack of documentation in the files which should have included the llR reviews and investigations that were relied on to classify these files as resolved or closed.

Should you need further clarification, please let us know.

Very truly yours, Q&, $ A fohn W. Beck President, LiiC Team Leader, ITPOP cc: Distribution

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Druce D. Kenyon Page 3,ITPOP 97 0026 Distribution:

D.ht. Goebel, NNEco First Selectmen l i

Bldg ('5/5 Yown of Waterford 11a11 of Records P. Loftus, NNECo 200 Boston Post Road Bldg 475/5 Waterford, CT 06385 IL M. hicBrien, NNECo

• Charles Brinkman, hianager Bldg 475/5 Washington Nuclear Operations ABB Combustion Engineering Nuclear Power W. J. Temple, NNECo 12300 Twinbrook Pkuy, Suite 330 Bldg 475/2 Rockville, hiD 20852 U.S. Nuclear Regulatory Commission htr. John Buckingham Atin: Document Control Desk Department of Public Utility Control Washington, DC 20555 Electric Unit 10 Liberty Squa e U.S. Nuclear Regulatory Commission New Britain, CT 06051 Attn: W.D. Travers hiall Stop: Ol4D4 Citizens Regulatory Commission Washington, DC 20555 0001 A*ITN: his. Susan Perry Luxton 180 Great Neck Road U.S, Nuclear Regulatory Commission Waterford, CT 06385 Attn: P.F. McKee Mail Stop: 014D4 Deborah Katz, President Washington, DC 2055$ 0001 Citizens AwarenessNetwork P.O. Box 83 U.S. Nuclear Regulatory Commission Shelburne Falls, htA 03170 Attn: H N. Pastis hiail Stop. 014D4 The Honorable Terry Concannon Washington, DC 20555-0001 Nuclear Energy Advisory Council Legislative Omcc Building Mr. Wayne D. Lanning Hartford, CT 06106 Deputy Director ofInspections Special Projects Omcc Mr. Evan W. Woollacott 475 Allendale Road Co-Chait King of Prussia, PA 194061415 Nuclear Energy Advisory Council 128 Terry's Plain Road Resin T. A. hiccarthy, Director Simsbury, CT 06070 Monitoring and Radiation Division Department of Emironmental Protection Ernest C, Hadley, Esquire 79 Elm Street 1040 B Main Street Hartford, CT 06106 5127 P.O. Box $49 West Wareham, MA 02576 Allan Johanson, Assistant Director Omce of Policy and Management l

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