ML20197F815
| ML20197F815 | |
| Person / Time | |
|---|---|
| Site: | Prairie Island  |
| Issue date: | 12/22/1997 |
| From: | Mccormickbarge NRC OFFICE OF INSPECTION & ENFORCEMENT (IE REGION III) |
| To: | Wadley M NORTHERN STATES POWER CO. |
| References | |
| NUDOCS 9712300299 | |
| Download: ML20197F815 (19) | |
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December 22, 1997 Mr. M. Wadley, Vice President Nuclear Generation Northerr, States Power Company 414 Nico.1et Mall Minneapolis, MN 55401 SUBJtiCT:
PRAIRIE ISLAND MANAGEMENT MEETING
Dear Mr. Wadley:
The Nuclear Regulatory Commission met with you and other members of Northam States Power (NSP) management at the Prairie Island Nuclear Generating Plant on November 25,1997, to discuss operator performance, procedure adherence / adequacy, and operator licensing inspection issues. The management meeting was a followup to a previous meeting held in Region 111 on May 20,1997. Materials used in yost staff's presentation are inci ded as an enclosure to this
- letter, 10 accordance with Section 2.790 of the NRC's " Rules of Practice," Part 2, Title 10, Code of Federal Regulations, a copy of this letter and the attachments will be placed in the NRC's Public Document Room.
We appreciate jour cooperation in this matter, if you have any questions, please contact me at 630/829-9872.
Sincerely,
/s/
J. W. McCormick-Barger J. W. McCt rmick Bargr,r, Chief Reactor Projects Brar,ch 7 Docket No. 50-282 Docket No. 50 306
Enclosure:
Meeting Handouts cc w/ encl:
Plant Manager, Prairie Island State Liaison Officer, State of Minnesota State Liaison Officer, State
[h of Wisconsin l
s Tribal Council Prairie Island Dakota C3r.,nunity PUBLIC IE 01 Document: G:\\prai\\pra12117.pdr To receive a copy of this document, Indicate in the box "C" = Copy without attach /enct "E"
= Copy with Ottachlenci "N" = No copy OFFICE Rlli d
NAME JMcB:dp N DATE 12/iV97 OFFICIAL RECORD COPY 300032 T. l.lp<[l.(([.l0l]l I
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Mr. M. Wadley, Vice President Nuclear Generation Northem States Power Company 414 Nicollet Mall Mini,sapolis, MN 55401
SUBJECT:
PRAIRIE ISLAND MANAGEMENT MEETING
Dear Mr,
Wadley:
The Nuclear Regulatory Commission met with you and other members of Northem States Power (NSP) management at the Pralrie Island Nuclear Generating Plant on November 25,1997, to discuss operator performance, procedure adherence / adequacy, and operator licensing inspection
= lssues. The management meeting was a followup to a previous meeting held in Region ill on May 20,1997. Materials used in your staffs presentation are included as an enclosure to this
- letter, in accordance with Section 2.790 of the NRC's " Rules of Practice," Part 2 Title 10, Code of Federal Regulations, a copy of this letter and the attachments will be placed in the NRC's Public Document Room.
We appreciate your cooperation in this matter, if you have any questions, please contact me at 630/829-9872.
Sincerely,
.l u l{}h*m k b@
J. W. McCormick-Barger, Chief Reactor Projects Branch 7 Docket No. 50-282 Docket No. 50-306 Enc!csure: Meeting Handouts cc w/ encl:
Plant Manager, Prairie Island State Liaison Officer, State cf Minnesota State Liaison Officer, Stats of Wisconsin Tribal Council Prairie Island Dakota Community
NRC/NSP MANAGEMENT MRETING Agenda
- 1. Operator Human Performance - Matt Klee
- 2. Procedure Adherence / Adequacy-Dave Reynolds
- 3. Opt:..;or Licensing RequalInspection Issues e
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..l FPI/PII Common Cause Analysis of Operations Human Performance Concerns Requested by GSPO, GSSA, PM Organizational and Programmatic Study Looked at Operator Inappropriate Actions in 1995 and 1996 CCA, survey, and interviews Conducted in February 1997
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WHAT WERE PII'S CiBSERVATIONS?
AN EFFECTIVE MANAGEMENT CONTROL LOOP l
(CONTINUOUS IMPROVEMENT LOOP) IS NOT IN PLACE SEVERAL FACTORS EXTERNAL TO THE OPERATIONS GROUP HAVE COMBINED TO INCREASE THE BASE ERROR RATE THE EXTERNAL FACTORS CAN BE COLLECTIVELY CONSIDERED AS " WORK STRESS" "The first symptom oflong-term work stress is a high rate of t
" inattention-to-detail" human errors."
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PII CONCLUSIONS Prevention Human error prevention / avoidance skills of workers and supervisors are not comprehensive in nature.
Weaknesses exist in implementing the accountability program for human error reduction.
Detection Trending and Monitoring capabilities for the department's human performance are weak.
l Only " Lagging " indicators for human performance are used. " Leading and "Real-Time" indicators are not utilized.
l Correction Root cause analyses do not always address the organizational and programmatic contributors to the events.
l l
l PII'S RECOMMESDATIONS ENHANCE SELF-ASSESSMENT, ROOT CAUSE ANALYSIS AND PERFORMANCE MONITORING & TRENDING PROVIDE INTEGRATED HUMAN ERROR PREVENTION TRAINING 1
IMPROVE SHIFT SUPERVISION i
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ACTION PLAN forHUMAX PERFORMANCE IMPROVEMENT PROMPT ACTION IMPROVE WORKER ERROR PREVENTION SKILLS PII l day course 3 classes completed by PII in August & September-84 workers l
3 NSP instructors qualified to teach worker course - Oct.
6 classes scheduled for Jan. and Feb.
IMPROVE SUPERVISOR ERROR REDUCTION SKILLS PII 2 day course 2 classes completed by PII in August & September - 58 supervisors Group Supervisory Skills implementation plans IMPROVE MANAGEMENT ERROR REDUCTION SKILLS j
PII 1 day course I class completed by PII in August - 30 managers
Intermediate Term Actions UTILIZE LEADING INDICATORS AS A PREDICTOR OF PERFORMANCE choose measurement instrument by April 1998 perform measurement in Fall of 1998 repeat on 1 - 2 year cycle ASSESS ADMINISTRATIVE LOAD ON LPERO, SS, SM and OTHERS i
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Intermediate Term Actions - cont..
REFINE OUR LAGGING AND REAL-TIME PERFORMANCE INDICATORPROCESS Employee Observation Reporting (EOR) process was refined in September Follows PII Detection Model Added Program / Process and GEMS trending elements Increase the use of the EOR process for problem reporting PII training Supervisory Standards Reinforcement IMPROVE CORRECTIVE ACTION PROCESS EFFECTIVENESS process owner named - August condition reporting and corrective action tracking system revised - Oct.
industry review of good practices and improved management oversight -in progress
l l
Longterm Actions l
CONTINUING (REFRESHER) TRAINING OF THE ITEMS IN THE l
" PROMPT ACTION" SECTION DEVELOP AND USE CONTINUOUS IMPROVEMENT MODELS FOR PLANT WORK GROUPS TRAIN PLANT PERSONNEL IN HUMAN PERFORMANCE FUNDAMENTALS This is a new INPO course. Instructors have been qualified at both Prairie Island and Monticello
PROCEDURE ADHERENCE
- 1. Common Cause Analysis
- 2. Observations / Standards Reinforcement
- 3. Perfonnance Goals
- 4. Awareness
- 5. Equipment Control
- 6. Procedure Adherence Policy
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PROCEDURE CONTENI
- 1. SP Upgrade Pilot Program
- 2. L :erReviews t
- 3. UserOwnership i
- 4. UserResponsibility
- 5. Process Simplification 4
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