ML20153E101

Summary of 880825 Meeting W/Util Re Independent Mgt Analysis of Plant Operation.All Phases of Program Discussed Including Identification of Problems,Improvement Programs,Response to Appraisal & Actions to Address Problem Root Causes

ML20153E101
Person / Time
Site:	Fort Calhoun
Issue date:	08/29/1988
From:	Heitner K Office of Nuclear Reactor Regulation
To:	Calvo J Office of Nuclear Reactor Regulation
References
NUDOCS 8809060203
Download: ML20153E101 (40)

Text

e August 20, 1900

• Docket No. 50-785 PEPORANDUM FOR:

Jose A. Calvo, Director Project Directorate - IV FROM:

Venneth L. Peitner, Project Panager Project Directorate - IV

SUBJECT:

SUPPARY OF PEETING WITH CP.AHA PUBLIC POKER DISTRICT (OPPD) - AUGUST 25, 1988 A recting was held with OPPD to discuss the independent managenent analysis of the operation of the Fort Calheun Station (FCS). Attendees at the reeting are listed in Enclosure 1.

The presentation for OPPD was made largely by Pr. W. C. Jones, Sr. Vice President, who is in charge of Nuclear Operations. OPPD ranastrent recognized in mid-1987 that significant problems existed at fort Calhcun and new acticns would be required.

Stone and Webster was retained to do an indererdent ranagenent assessrent at the sane tire significant changes were rade ir, the OPPD ranagement structure affecting FCS.

All phases of the CPPD program were discussed. These included:

- Identification of the problems.

- Irproverent programs Put into place.

- The resrense to the appraisal, and

- Actions to address problem root causes.

OPPD noted that over 200 irdividual ccrmittents were involved in their program.

The total progran period extends until 1990. However, over half the iter.s are projected to te ccrplete by the end of 1988 Details of the OPPD Presentation are in Enclosure 7.

Original signeri by Patrick D. "ilano brethL.Heitner,ProjectPanager Project Directerate - IV

Enclosures:

As stated PISTRIPLITION Eocket l'i W hPC PDR Local PCR PD4 Reading l

J. Calvo L. Peitner 0GC-Rockville E. Jordan B. Grires L. Rubenstein T. Purley ACR$ (10) l T. Partin (Region IV)

PD4 Plant File N

PDIV:PP LPeitne.kb l

CP/'M/08

[foi 1

8S01060203 880829 PDR ADOCK 05000285

% i P

FDC

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UNITC 8TATES NUCLEAR REGULATORY COMMISSION l

wasHWOTON. D. C. 20m k,.....f August 29, 1988 Docket No. 50-285 PEMORANCUM FOR:

Jose A. Calvo, Director i

Project Directorate - IV FROM:

Kenneth L. Heitner, Project Panager Project Ofrectorate - !Y

SUBJECT:

SUPFARY OF MEETING WITH OMAHA PUBLIC POWER O! STRICT (OPPD)-AUGUST 25, 1988 1

i A meeting was held with CPPD to discuss the independent management analysis of 4

4 the operation of the Fort Calhoun Station (FCS). Attendees at the meeting are listed in Enclosure 1.

I f

The preser.tation for OPPD was made largely by I... W. C. Jones, Sr. Vice President, i

I who is in charge of Nuclear Operations. OPPD management recognized in mid-1987

]

that significant problems existed at Fort Calhoun and new actions would be required.

Stone and Webster was retained to do an independent management assessrent at the sane tire significant changes were made in the OPPD management structure affecting FCS L

All phases of the CPPD program were discussed. These included:

1 J

- Identification of the prcblems,

- Improvement programs put into place, i

- The response to the appraisal, and j

- Actions to address problem root causes.

j OPPD noted that over 200 individual comitments were involved in their program.

The total progran period extends until 1990.

However, over half the items are j

projected to be cceplete by the end of 1988.

Cetails of the OPPD Presentation are in Enclosure 2.

1 i

'TLnT.O A

i Kenneth L. Heitner, Project Manager Project Directorate - IV

Enclosures:

As stated l

j cc w/ enclosures:

j See next page l

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Mr. R. O. Williams, Jr.

Public Service Company of Colorado Fort St. Vrain CC:

Mr. D. W. Warembourg. Manager Albert J. Hazle, Director Nuclear Engineering Olvistor.

Radiation Control Division Public Service Company Department of Health of Colorado 4210 East 11th Avenue l.

P. O. Box 840 Denver, Colorado 80220 l

Denver, Colorado B0201-0840 Hr. David Alberstein, 14/159A Mr. R. O. Williams, Jr., Acting Panager GA Technologies, Inc.

Nuclear Production Division Post Office Box 85608 Public Service Company of Colorado San Diego, California 92138 16805 Weld County Road 19-1/2 i

Platteville Colorado 80651 Mr. H. L. Brey, Mariager Nuclear Licensing and Fuel Division Fr. P. F. Tomlinson, Manager Public Service Company of Colorado Quality Assurance Division P. O. Box S40 Public Service Company of Colorado j

Danver, Colorado 80201-0840 16805 Weld County Road 19-1/2 i

Platteville, Colorado 80651 l

Senior Resident Inspector U.S. Nuclear Regulatory Comission Mr. R. F. Walker 1

P. O. Box 640 Pubite Service Corpany of Colorado t

Platteville, Colorado 80651 Post Office Box 840 Denver, Colorado 80201-0840 j

Kelley, Stansfield & 0'Donnell Public Service Company Building Comitrent Control Program l

Room 900 Coordinator 550 15th Street Public Service Company of Colorado Denver, Colorado 80202 2420 W. 26th Ave. Suite 100-0 Denver, Colorado 80211 1

Regional Administrator, Region IV i

U.S. Nuclear Regulatory Comission

]

611 Ryan Pla:a Drive, Suite 1000 Arlington, Texas 76011 i

i Chairran, Board of County Comissioners i

of Weld County, Colorado l

Greeley, Colorado 80631 i

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Regional Representative 1

Fadiation Progrars f

i Environmental Protection Agency 1 Denver Place i

l 999 18th Street Suite 1300 l

Cenver, Colorado 80202 2413 i

l i

'l ATIENDEES - OPPD-NRC MEETING - 8/25/88 Name.

Organization K. Heitner NRR/PD-IV E. Fotopoulos SERCH Licensing, Bechtel D. Sullivan AEOP:D0A H. B. Clayton OEDO J. Heltemes AEOD L. S. Rubenstein NRR James J. Fisicaro OPPD, Manager - Nuclear Licensing & Industry Affairs r

Kan Mor.is OPPD Division Manager - Nuclear Operetions Environmental Dick Andrews OPPD Division Panager - Qua'fity and Environmental Affairs

~

S. K. Gambhiv OPPD Division Panager - Production Engineering Gene Spence Chairman of Board - OPPD Bill Jones OPPD Sr. Vice President Fred Petersen CPPD President J. L. Milhoun Region IV J. M. Fontgomery Region IV T. F. Westerman Region IV P. H. Harrell SR!

A. B. Beach Region IV T. E. Murley NRR J. C. Calvo NRR i

4 1

NCLOSURE 2 I.

Brief History (F. M. Petersen)

II.

What problems are (W. C. Jones)

A.

Problem analysis and identification B.

Root causes for problems

=

BAIET HISTORY III. How we are addressing problems n osttM lo mTIFICATION (ROOT CAUSE)

(W. C. Jones)

=

m ACTI Ns A.

Root Causes B.

Specific Programs underway and planned NOTES:

i 1

_ _ -, - ~ _. - - _ _ - - - _... - _ _. - _ - _. _. _ _. _ _..

oee****

..e Historv

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I.

1973 - Mid 1980's M 8I" A.

Great Operating Records 8.

We emphasize operations l

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historically, but have now placed in proper perspective su n ort m two accono II. G.qqd Assessments sgg ASSESSMENTS p

8.

INPO NOTES:

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liid.1980's - Mid 1987 I.

Industry standards exceeded OPPD grcwth II. Necessity for additional nio 1980'3 - Mio inar resources not felt because of good performance e

INDUSTRY STANDARDS EXCLEDED OPP 0's a

NECESSITY FOR Adolf!0NAL RESOURCES MT TELT NOTES:

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Mid 1987 - Present I.

Problems Recognized by OPPD A.

Reoccurring events nio mv. nram B.

Instr uent air problems a

PROBLEMS RECJGN! ZED II.

Responsibility Accepted by Manso* ment a

RESPONSIBILITY ACCEPTED III. Aggressive Actions Taken Early a

ACTIONS TAKEN A.

Stone & Webster re-tained in December 1987 B.

Reorgan12ational activities initiated in January 1980 3

1. All nuclear to me vice president in July

2. All non-nuclear removed August NOTES:

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PROSLEM IDENTIFICATION AND ROOT CAUSES m

IMPROVEMENT PAMRAMS IN PRMRESS a

OPPD RESPONSES TO THE SWEC APPRAISAL

+

o ACTIONS TO ADDRESS ROOT CAUSES NOTES:

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Repeat Violations Very High Radiatiott Doors a

a Security Self Assessments MANAGE m (T ANALYSIS a

Maintenance Assistance Review RtPEAT t*l0f.ATIONs Team OPPD Assessment Against 20 m

stLF ustss e s INPO Functional Areas Safety Systems Functional a

WATra INTRUS10N EVENT Inspection - Conducted by OPPD and S&W on Auxiliary Feedwater System svtc 12tPENDENT APPRAl$AL OF NUCLEAR System Functional Inspection -

AcT!v! Tits a

Conducted by 0 PPD and S&W on Instrument Air System a

Radiation Protection security a

a Water Instrusion Event SWEC Independent Appraisal of a

Nuclear Activities Confirmation of Our Analysis e

INPO Plant Evaluation INPO Co!porate Evaluation m

a SALP e

Other Assessments NOTES:

_ _, - - _ _ ~.. - _,,

• • • • • • • • • • • • • • • e******

i 1.

Complacency Because of Past Successes a

Noncritical self-assessments

. Ro0T CAUSES FOR PR00LEMS WITHIN s

Meeting Requirements Rather OPPD'S NUCLEAR OPERATIONS a

Than Exceeding u

COMPLACENCY I!CAUSE OF PAST SUCCESS 2.

Excessive Emphasis on Operations

"'"'I"'"#****

"#II **

Inadequate focus on safety a

Incomplete corrective actions e

RE E a nPulmCm INDIVIDUALS 3.

Over Reliance on Experience Individuals LACx 0F ADEQUATE RESOURCES e

Inadequate procedures Insufficient planning a

e Non-focus organization 4.

Lack of Adequate Resources Staffing deficiencies e

Inadequate facilities / programs a

a Constraints budgets NOTES:

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Facilities Improvements a

See Section E-PROGRAMS TO CAU$E CHANGE Project 1991 e

FACILITIES IMPROVEMENTS a

See Section D Response to INPO Evaluations "E * "5E I" I " " # I30"5 e

Drafts provided to OPPD OPPD submitted responses to m

e DESIGN CHANH N00!MCAmN INPO PROGRAM IMPROVEMENTS Awaiting Final Report a

Design Change Modification Program g S g g g j ONE & WEISTER Improvements s

See Section F l

[

R S one & Webster See separats book a

NOTES:

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_ INDEPENDENT NUCLEAR APPRA15AL a

IACKCR0VND s

PURPOSE a

SCOPE 1

NOTES:

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STONE & WEBSTER APPRAISAL e

DURATION - JANUARY - APRll 1988 a

EIGHTEEN TEAM MEMBERS o

e OVER 100 MAN DAYS.

e OVER 200 INTERVIEWS I

20 AREAS EVALUATED e

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1 RESULTS e

70 RECCMMENDATIONS COVERING MANAGEMENT AND PROGRM ISSUES 8 CENERAL AREA 3 a

HOTES:

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MAJOR RECOMMENDATION AREAS

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ORGANIZATIONAL RESPONSIBILITIES a

CONNUNICATIONS a

PLANNING a

STAFFING e

SAFETY REVIN PLANT OPERATING PRACTICES e

a HUMAN RESOURCE MANAGEMENT a

BUDGET AND COST CONTROL NOTES:

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i CHAHA PUBLit POWtt DISTRICT I

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R1170ftSt TO i

3 STONE Als WR$ftR APPRAISAL j

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• ORGANIZATIONAL RESPONSIBILITIES PLANT NAMAGER i

DIRECT FOCUS INCREASE AUTHORITY 4

STRESS ACCOUNTAt!LITY ESTABLISH SYSTEM ENGINEER CONCEPT I

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c*e***ow eec*eoeeoeeooo COMMUNICATIONS INCREASE CONTACT AT ALL LEVELS ENC 0URAGE ' PROBLEM $URFACING' NOTES:

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f PLAlellM ESTABLISH CDfTRALIZED PLAleIIM ORGAN!ZATION Ip? ROVE PROJECT 1991 PLAfsilM INPROVE OUTAGE PLAMMING j

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1AFETY REVIEW

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ESTABLISH FORMAL SARC AMD PRC ACTION ITEM PROCES5 q

ESTABLISH SR4 FUNCTIONS, $TAFFING ANO TRAINING 1

j STRENGTHEN PRC 4

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PLANT QPERAftt)G PRACTICE 5 IMPROVE U$E OF MAINTENANCE PROCEDURES r

CONDUCT SECURITY PROGRAN ANALYSil IMPROVE HEALTH PHYSICS PERFORMANCE l

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ll lamAN RESOUR M MANAALMENT i

j PREPAAE MANA&EMENT/ SUPERVISOR-DEVELOPMENT PLANS C0P. RECT SALARY PR00LEMS w

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j OPPD ACTIONS TO ADDRE51 R$07 CAUSES NOTES:

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eoee***-eeoeoe*******e COMPLACENCY BECAUSE OF PAST SUCCESSES Additional Completed Actions COMPLACENCY RECAU$C 0F PAST SUCC[ H U Conservative approach to CoMPLETro Actions s

operability Excellence in Operations a

a IEEPEWIM APPMISAL oF NR i

Program AcTIVITits Strengthening of on-site /

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off-site review r/ganizations RioRGAN!ZAT!oN of NUCLF.AR FUNCTION 1 l

s Self assessmant of 20 INP0 functional areaf nucLtAR PtAroRMAnct MttTINa Human performante evaluation a

system i

Most olRtCT INYCLVtMENT of 10ARD.

Site engineering e

PRISIDtU, AND SENIOR VICE PRt$10 TNT Management practices e

Accountability e

MANAGtMENT INVESTICATIVE SAFETY 7 TAN P1anning Comunication/ feedback Management attitude of higher a

standards Visits to nuclear plants a

utilizing best practices Small group meetings a

Meetings between senior vice a

president / managers NOTES:

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COMPLACENCY BECAUSE OF PAST SUCCESSES COMPLACENCY BECAUSE OF PAST SUCCESSES Additional Actions in Proaress/ Planned Mission statements (goals &

a IN nocatss/ PLANNED objectives)

Review of areas to verify a

stLF.Assts a m s compliance /self-assessment (Security,HP/ CHEM)

Future re-assessments (SWEC)

$^@N To IW INDUsm a

a Management practices Accountability Planning sArtTY REVIEV GAoVP Communication / feedback / team building ruNettonAL Jos otscarprioNs QA audits /surveillances with s

outside experts assistance Nuclear performance meeting m

Trending Programs e

I NOTES:

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• • • • • • • • • • • eec EXCESSIVE EMPHASIS ON OPERATION!

Additional Completed Action ru rssivt r m Asis oN oPERAfloNs Implementation of various a

management techniques coMPLETtc Plant manager reorganization s

NucLEAn rtaren m et MttTING of responsibility and focus System engineer concept e

Meetings / communications a

a sAFtTY REVltW GROUP between senior vice president / division managers /

=

nttocArtoN or Ga wPs To s:Tc managers / subordinates Reorganization of nuclear a

=

noot cAust ANALYSTS enoctount functions Facilities improvements for a

on-site support a

sTREMGTHEMING 0F RtyltW Groups Safety analysis program m

a Authorization for additional staffing a

Conservative approach to operability NOTES:

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EXCESSIVE EMPHASIS ON OPERATIONS l

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Additional Actions in Procress/ Planned tretssivt Emasts on ePruttews Communication of problems a

(bottom up)

IN PROGRE$s/ PLANNED Augmentation of support groups a

Implementation of staffing a

#'I I"1 Trending / analysis of problems a

Revised performance indicator a

a AGGRES$1VE IMPLEM[NTATION OF l

items IMPROVEMENT PROGRAMS COMUNICATIONS/ TEAM BUIL0 LNG e

e INCREASE TRAINING EFFORTS i

NOTES:

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OVER RELIANCE ON EXFERIENCED INDIVIDUALS Additional comoleted items Visits to nuclear plants a

utilizing best practices C""[D a

Comunications/ team building Design basis rer:onstitution m

a SUPPLF.MCNf STAFJING l

REORGANIZATION OF M LEAR FUNCTIONS l

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NUCLEAR PLANNING DEPARTMENT i

I NOTES:

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eooeoooeooeoeooeooeoeo OVER RELIANCE ON EXPERIENCED INDIVIDUALS Mditional Actions in Procress/ Planned ovra attrAmer on rurtirw ro ruotvrouAts a

Functional job descriptions Design basis reconstitution IN PROGRES$/PLANNtD e

Mission statements (gosis &

a objectives PROJtcT 1991 System engineer training a

Safety review group trtining a

otsicN sAsis arc 0NSTIM10N Comparison to best indus v e

practices m talN Pn0c a nt uPonADt Comunications/ team building a

Nuclear planning department a

Hire experienced individuals MANActntwT crvtterntNT a

a Salary survey a

Personnel performance indicators Outage critique e

Outage & maintenance planning e

ms.nual Equipment & system trending e

t NOTES:

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LACK 0F ADEQUATE RESOURCES l

Mditional Comoleted Action LACK or Actouait RtsouRcts s

Reorganization of nuclear functions Nuclear Planning Department

, conPLETro e

e Staffing study a

Exempt salary increases e

in orPo tMPLonts Dedicated housekeeping crews e

a FAc!LITIES INPRovtMENTS j

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PROJECT 1991 e

a BOARo CF olRtCToR$ $UPPoRT l

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LACK OF ADE00 ATE RESOURCES Additional Actions in Proaress/ Planned a

Plan to hire experience LAer er Aerouait nrsoumers personnel m

Project 1991 a

1988 space study IN PROGAlss/ PLANNED Bud!)et and cost control system

• a e

Des'gn basis reconstitution FAc! LIT!rs INPaovtntwts Third auxiliary feedwater pump.

a m

Probabilistic risk assessment sTAFFI M ITUDY e

Visits to other utilities overstaffing site engineering e

utursrv for training j

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1 eoocecee................

e IMPLEMENTATION SCIIEDULE.

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CONCLU$10NS NOTES:

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