ML20083F486
| ML20083F486 | |
| Person / Time | |
|---|---|
| Site: | Crane  |
| Issue date: | 12/28/1983 |
| From: | Blake E METROPOLITAN EDISON CO., SHAW, PITTMAN, POTTS & TROWBRIDGE |
| To: | Buck J, Edles G, Kohl C NRC ATOMIC SAFETY & LICENSING APPEAL PANEL (ASLAP) |
| References | |
| ISSUANCES-SP, NUDOCS 8401030087 | |
| Download: ML20083F486 (21) | |
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writer S oaRECT DaAL NUMBER December 28, 1983 822-1084 Administrative Judges Gary J.
Edles, Chairman John H. Buck Christine N. Kohl j
Atomic Safety & Licensing l
Appeal Board U.S. Nuclear Regulatory Commission l
Washington, D.C.
20555 In the Matter of Metropolitan Edison Company q
(Three Mile Island Nuclear Station, Unit No. 1)
{
Docket No. 50-289 SP (Restart)
Dear Chairman Edles and Judges Buck and Kohl:
On May 16, 1983, Licensee provided to the Appeal Board and interested parties a copy of the report prepared for Licensee by Rohrer, Hibler & Replogle, Inc. (RHR) on licensed operator concerns.
Enclosed is a December 16, 1983 status report of Licensee's response to the RHR Report, j
Sincerely, 8401030007 831228 PDR ADOCK 05000289 m
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G PDR Ernest L.
Blake, Jr.
Counsel for Licensee I
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ELB:jah Enclosure cc:
Service List l
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UNITED STATES OF AMERICA NUCLEAR REGULATORY COMMISSION Before the Atomic Safety and Licensina Apceal Board i
In the Matter of
)
)
METROPOLITAN EDISON COMPANY
)
Docket No. 50-289 SP e
ar - anagem nt (Three Mile Island Nuclear
)
Phase)
Station, Unit No. 1)
)
l SERVICE, LIST Administrative Judge Administrative Judge Gary J.
Edles, Chairman Ivan W.
Smith, Chairman Atomic Safety & Licensing Atomic Safety & Licensing Board Appeal Board U.S.
Nuclear Regulatory U.S.
Nuclear Regulatory Commission Commission Washington, D.C.
20555 Washington, D.C.
20555 Administrative Judge Administrative Judge Sheldon J. Wolfe John H.
Buck Atomic Safety & Licensing Board Atomic Safety & Licensing U.S. Nuclear Regulatory C3mmission-Appeal Board Washington, D.C.
20555 U.S. Nuclear Regulatory Commission Administrative Judge Washington, D.C.
20555 Gustave A.
Linenberger, Jr.
Atomic Safety & Licensing Board Administrative Judge U.S. Nuclear Regulatory Commission!
Christine N.
Kohl Washington, D.C.
20555 Atomic Safety & Licensing Appeal Board Atomic Safety & Licensing U.S. Nuclear Regulatory Board Panel Commission U.S. Nuclear Regulatory s
Washington, D.C.
20555 Commission Washington, D.C.
20555 Jack R.
Goldberg, Esquire (4)
Office of the Execut.ive Atomic Safety & Licensing Legal Director Appeal Board Panel U.S. Nuclear Regulatory U.S.
Nuclear Regulatory Commission Commission Washington, D.C.
20555 Washington, D.C.
20555 Docketing & Service Section (3)
Douglas R.
Blazey, Esquire Office of the Secretary Chief Counsel U.S.
Nuclear Regulatory Department of Environmental Commission Resources Washington, D.C.
20555 514 Executive House P. O. Box 2357 Harrisburg, PA 17120 I - --
~
. John A.
Levin, Esquire Ms. Gail Phelps Assistant Counsel ANGRY /TMI PIRC Pennsylvania Public Utility 1037 Maclay Street Commission Harrisburg, PA 17103 Post Office Box 3265 Harrisburg, PA 17120 Ellyn R. Weiss, Esquire (1)
William S. Jordan, III, Esquire (11 Mr. Henry D.
Hukill Harmon & Weiss Vice President 1725 Eye Street, N.W.,
Suite 506 GPU Nuclear Corporation Washington, D.C.
20006 Post Office Box 480 Middletown, PA 17057 Michael F. McBride, Esquire LeBouef, Lamb, Leiby & MacRae 1333 New Hampshire Avenue, N.W.
Suite 1100 Washington, D.C.
20036 Ms. Louise Bradford TMI ALERT 1011 Green Street Harrisburg, PA 17102 Mr. Norman Aamodt R. D.
5 Coatesville, PA 19320 Joanne Doroshow, Esquire The Christic Institute 1324 North Capitol Street Washington, D.C.
20002 Michael W. Maupin, Esquire Hunton & Williams 707 East Main Street Post Office Box 1535 Richmond, VA 23212 David E.
Cole, Esquire Smith & Smith, P.C.
2931 Front Street Harrisburg, PA 17110
RllR TABLE GPUflC RESP 0ftSE TO I;HR ACTIO!! STEPS l
(A) l (B) l (C) l (D) l (E) l l
l Agree -
l l
RilR TABLE l
l Action Agree -
l l
TOTAL l
Agree -
l Underway l' Action to be l Under Complete
- or '83 Goal Scheduled Evaluation Disagree STATUS DATE 5/83 12/83 5/83 12/33 5/83 12/83 5/83
~12/83 5/83 12/83
- !1 Safety Action Steps l
0 l
6 l
10 l
4 l
1 l
1 l
l 1
l 1
12 I
I I
I I
I I
i
- !4 Training Action Steps 1
4 11 10 l
3 0
l 1
15 I
I
!5 Career Action Steps l
0 l
1 l
3 l
3 l
l l
1 l
l l
4 I
I I
I I
I I
'6 Cooperation Between Departments Action Steps l 1
l 8
l 7
l 1
l 1
l 0
l 9
I I
I I
I I
I I
I I
i 77 Pay Action Steps l
1 l
1 l
1 l
2 l
l l
1 l
l l
l 3
M Rotating Shift Action Steps 1
2 1
2 l
[
l
!9 Quality of flanagement Action Steps l
O 2
l 2
1 0
l 1
1 1
3 l
I I
I I
l' I
I I
//10 Implementation Phase Action Steps 1
I 2
l l
1 0
[
l l
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I TOTAL 4
24 35 22 3
1 7
1 1
1 2
50 I
- Includes items where initial response is complete and continuing activity will be required.
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RHR REPORT Response Summary RESPONSIBILITY RHR REPORT
& LEAD / SUPPORT TABLE TIME
RESPONSE
ACTION STEP 1
THI-1 / NA TF
- 1: Safety 1983 Agree - Action Procedures - Simplification of emergency operating procedures.
& 0.C.
Underway STATUS: At THI guidance for use of 25 degree F subcooling margin simpiffies some emergency procedures. AT0G will facilitate process of identifying correct procedure for handling a plant transient. ATOG scheduled for implementa-tion early 1984.
At OC Licensed Operators have been provided training on the new synptom oriented Emergency Operating Pr9cedures (EOP). These procedures simplify the existing Emergency Procedures and should alleviate the operator's con-cerns with the existing cumbersome nature of the current 500 Series Emergency procedures.
2 TMI-1 OC
- 1: Safety 1983 Agree - Complete Dialogue on and analysis of procedural compliance issues in special cases.
STATUS: At THI procedural compliance requirements and problems are now regularly discussed with licensed operators; procedure owner concept, with plant operating procedures usually assigned to an SRO, gives operators direct input and identifies specific contact person for any problems with a particular procedure. Revisions to 10CFR50 which become effective 6/01/83 allow an SR0 to depart from license conditions or technical specifications in an emergency; plant procedures will reflect this change and training on implications and implementations will be provided.
At OC Operations Management continues to stress rigorous compliance with procedures. In line with this concept, a continuing dialogue with shift supervision is maintained to identify and correct those areas where this philosophy causes problems due to unique plant conditions. Operations utilizes the 107 Procedure (Procedure Control) to make changes to proce-dures at the time of implementation if conditions warrant (on a one-time basis) to support our compliance requirements. Our efforts in this area have received positive feedback from the NRC in the recent SALP report on Plant Operations.
RifR REPORT Response Sunnary (con't)
RE SP0flSIBIL I TY RilR REPORT j
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L E AD/Sl'PPOR T TABLE Tif fE
RESPONSE
ACTION STEP t
3 Ift!-l OC
- 1: Safety 1983 Agree - Complete Improve speed of feedback on procedural change recommendations made by operators.
Establish policy on this.
STATUS: At Tit! the procedure owner concept is resulting in significant improvement; further effort is underway to streamline the required administrative and review processes.
4 At OC an Operations staff Goal for 1983 is to " Improve Procedures and-Enhance Procedure Review Compliance Through a Complete Evaluation / Review of all Operations Department Procedures". As of 10/28/83 approximately 120 of the 180 procedures have been reviewed and 32 requests submitted for revision.
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4 TMI-1 OC
- 1: Safety 1983 Agree - Complete improve mechanism of consultations with operations on development of procedures.
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STATUS: At Tit! procedure owner concept improving consultation process; plant staf f is working with Tech Functions to achieve timely responses to 4
)
plant requests for procedural guidance, e.g., on OTSG tube rup'.ures.
I At OC a program for licensed shift personnel to review and revise the 200 and 300 Series Procedures has been developed and implemented. The Operations Staff has independently reviewed and revised specific admini-strative procedures (100 Series) and refueling procedures (205 Series).
Additionally, several draft procedures for System Diagnostic and Restoration (SDRP) and Abnormal Operating Event (A0EP) have been re-viewed by licensed operators and Operat 4ns Staff.
S Tit!-1 OC
- 1: Safety 1983 Agree - Complete Improve process of review of procedures by operations prior to implementation.
i STATUS: At Till major procedure changes, especially emergency procedures, are I
checked out at the simulator before implementation. Once approved, all
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shifts are trained on the procedure at the simulator.
j OC comments are included in response to No. 4.
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RHR REPORT Response Summary (con't) i RESPONSIBILITY RHRREPURT NO.
LEAD / SUPPORT TABLE TIME
RESPONSE
ACTION STEP 6
Till-1 DC / f1&C
- 1: Safety 1983 Agree - Complete Cooperation Between Departments - Especially speed of repair of backup equipment.
l STATUS: At Till Corporate Goal 9 - discussions with exempt employees on GPUN organizations and Tf11-1 Goal #2 - individual discussions by VP - THI-1 with plant employees, are directed at improved interdivisional coopera-tion. Other Divisions have taken similar action.
4 At DC Operations ihnagement converses daily with MAC and Plant Haterial on the identified needs to repair plant equi p nt. Joint plant tours are s
conducted on a weekly basis with a major emphasis on improved housekeeping l
and mutual identification of plant concerns. Furthermore, a concerted i
effort to improve the cooperation between departments is being practiced at i
the Manager level and strongly encouraged at the Supervisor level.
In-t cluded in this effort is the identification by the Plant Division of the Reduction of Backlog Maintenance Job Orders as the No.1 priority in our Urgent Needs list. At present, the M8C effort to support this project has resulted in a dedicated work force to address this backlog.
7 IIR
- 1: Safety 1983 Agree -. Action Union and Management - At Oyster Creek.
j Scheduled STATUS: Contact will.be made and meeting scheduled with RHR representatives. 0.C.
I Labor Relations and Nuclear Human Resources after the completion of JCP&L negotiations. Expiration date of present contract is 10/31/83. Tentative meeting date is 11/83 timeframe.
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]
Response Summary i
(co. t )
i RESPONSIBILITY RHR REPORT
& LEAD / SUPPORT TABLE T!!1E
RESPONSE
ACTION STEP 8
NA / TMI-I OC
- 1: Safety 1983 Agree - Action Operator Experience - Increase " hands-on" experience; more time of trainees in Underway plant and with equipment; more coaching.from shift supervisors; refine efforts for 4
keeping instructors of trainees and licensed operators current on plant equipment, i
instrumentation and procedural changes.
STATUS: The availability of OC BPT p h s Tit! BPT and Replica simulators will greatly expand " hands-on" experience (The O.C. repifca is still in our future plans).
The Operator Training Review Committees at THI and 0.C. have developed recommendations for increased rate of " hands-on" training in both re-placement and requalification programs for operators.
TMI-1 has committed to issue improved and revised guidelines for licensed i
operator OJT checkout by January 1, 1984.
3 0.C. has committed to establish a formal OJT Program. They sent operations people to San Jose for refueling training prior to the 1983 outage.
1 At Ttil a portion of the Licensed Requalification program requires the instructors to spend at least 2 shifts per month in the plant serving in their ifcensed capacity or under the direct supervision of that ifcensed capacity.
T8E at 0.C. has established plans for instructor participation in Licensed Requalification Training in 1984.
l 9
- 1: Safety 1983 Agree - Complete Personnel and Family Problems - Determine utilization rates by ifcensed operations of j
Stress Control Services, j
STATUS: StressControl has determined that ten (10) Control Room Operators have utilized the EAP at both 0.C. and T!!! in the past 18 months. This repre-j sents approximately 20% utilization. In addition, none of the operators j
have expressed concern about confidentiality. Nationally, the average group utfilzation of an EAP is in the 4% - 6% population range. As these facts conflict with the RHR findings, it appears that survey responses may i
j not reflect behavioral reactions to actual events.
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RHR REPORT Response Summary (con't)
RESPONSIBILITY RHR REPORT f$ LEAD / SUPPORT TABLE TIftE
RESPONSE
ACTION STEP 10 HR / TMI-l OC
- 1: Safety 1983 Agree - Action Disseminate information on condidentiality and on availability of services through Underway Stress Control and alternate sources.
l STATUS: Tnis matter regarding Stress Control is awaiting final recommendation to and ftnal decision by 0/P regarding procedures for and the manner in which the Employee Assistance Program will be handled in 1984. Each site has com-pleted a listing of local agencies providing employee assistance. The listing will be disseminated through the use of Bulletin Boards, News Updates and similar media, in late 1983, pending management direction.
11 NA
- 1: Safety 1983 Disagree Consensus on Components of Safety - Develop consensus between top management and operators on those factors contributing to safety on which there is divergence.
STATUS: Table 11 was reviewed in an 0/P-VP Staff fleeting on April 12, 1983.
Differences between operation and top management felt to be consistent with their respective positions.
12 NA
- 1: Safety 1984 Agree - Action Develop consensus within top management on those factors contributing to safety on Underway which there is divergence.
STATUS:
Dr. D'Arcy has provided the distribution of responses by management respond-ents A discussion of those items which appear to have wide divergences from "mean weights" will be held at a December VP Staff Heeting.
13 NA / TF
- 4: Training 1983 Disagree Requalification - Eliminate " comprehensive test" portion of requalification test.
STATUS: At Tff! and 0.C., the decision has been made to retain the annual comprehen-sive test for licensed operators.
Director, T&E recommended to President retention of annual comprehensive test for licensed operators. President accepted recommendation and corrnuni-cated such to Corporation. Operators at both plants were advised of deci-sfon and this will remain an ongoing practice.
i
RiiR REPORT Response Sumary (con't)
RESPONSIBILITY RHR REPORT
& LEAD / SUPPORT TABLE TIl1E
RESPONSE
ACTION STEP 3
14 NA / Tril-1 OC 14: Training 1983/1984 Agree - Action Make repetitive parts of requalification training more attractive.
Underway STATUS: BPT and Replica Simulator will enhance training in this regard.
The Operator Training Review Committee for THI-I has reviewed this item and made recommendations which are currently being considered by Operators i
j and T8E.
0.C. is presently using instructors as discussion facilitators in GET re-d qualification training. Consideration is being giver. to using this tech-j nique in Licensed Operator Training and eventually incorporating into l
Instructor Development Program.
I 15 NA
- 4: Training 1983 Agree - Action Post-schedule for coming year of requalification training including outline of j
Underway content on operator Bulletin Board at each facility.
8 j
STATUSi AT 0.C. each trainee gets a training schedule for the next 6 months.
This schedule will also be posted in the control room. During the first j
cycle of training, time was spent discussing the plans for the year.
]
TMI will implement the same as C.C.
I 16
'NA/THI-I OC
- 4: Training 1983 Complete Content and liethods - Include industry and community issues as well as GPU Nuclear approach to these issues in the training of operators.
STATUS: Senior operations managers now integrated into each six-week training cycle to provide comraents and respond to questions from operator trainees.
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RHR REPORT Response Summary (con't) 4 RESPONSIBILITY RHR REPORT NO.
LEAD / SUPPORT TABLE TIME
RESPONSE
ACTION STEP I7 NA
- 4: Training 1984 Complete Reintroduction of
- systems approach"for Navy trainees to understand role of equip-ment in plant.
STATUS: Current CR0 programs on-shift time have been expanded. Also, the ex-Navy trainees are being put through the systems portion of non-licensed operator training. THI has established separate system training module for ex-Navy trainees. DC schedule and systems instruction tailored to Navy Nukes. 0.C.
has doubled on-shift time.
j 18 NA
- 4: Training 1983/1984 Agree - Action Develop diversified approach for mastery of theory for ex-Navy Nukes and trainees i
Underway coming up from plant.
l STATUS: The BPT simulators will aid in this area. The theory instruction to non-licensed operators has been increased. THI is now permitting ex-Navy trainees for R0 Licenses to take validation exams (" test out") in theory area. E0 program upgraded at 0.C. Increased emphasis on theory now re-j flected in program.
1 l
19 TF / NA
- 4: Training 1982-1985 Agree - Action Simulator specific to TMI.
Underway STATUS: The order for the TMI-1 specific simulator has been placed and delivery is scheduled for the end of 1985.
I J
1 20 NA
- 4: Training 1983/1984 Agree - Action Develop method for trainee to gauge his growth in competency to operate during 4
Underway training period.
k STATUS: The BPT simulators will aid in this area. Doing more plant walkarounds at 0.C. to obtain trainee feedback. At 0.C. new CR0 class on-shift time has been increased from 13 to 20 weeks.
The training programs require qualification check-offs from which the trainee should be able to judge his own growth and accomplishment.
Per recent INP0 evaluation, revised guidelines for OJT check-offs are scheduled for issue by the end of 1983 at THI.
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RHR REPORT Response Summary j
(con't)
RESPONSIBILITY RHR REPORT
_N_O_. LEAD / SUPPORT TABLE TIME
RESPONSE
ACTION STEP 21 NA / THI-I OC
- 4: Training Early Agree - Action Tighten standards and evaluation of trainees.
1984 Underway 4
STATUS: The qualification check-offs will be used to establish performance standards for trainees. Revised OJT guidelines to be issued at THI by January 1, 1984 The Licensed Operator Certification procedure at each plant plus the Control of Exam procedure also addresses this area.
i 22 NA
- 4: Training Hid 1983 Complete Evaluate instructors on pedagogic skills with view to coaching and improving.
STATUS: This is being done through the instructor evaluation program and the t
Instructor Training Program. It is a continuing activity at all sites.
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23 NA
- 4: Training 1983-on Agree - Action Develop method for monitoring and improving consistency between training for l
Underway ifcensing and requalification and testing for the same.
STATUS: The Operator Training Review Conmittees are addressing this issue.
1 T&E has contributed to improvements in the NRC test by providing them l
questions for their test bank. Letters on requal exam sent to operators i
outlining broad training and requal examination topics & objectives.
i 24 NA / THI-I OC
- 4: Training 1983-on Agree - Complete Develop methods for monitoring and improving consistency between training and ability to operate.
4 STATUS: T&E regularly seeks feedback from oparations (and other user groups) on
(
4 1
their training needs.
T&E has reviewed all theory courses to ensure theory ties back to plant j
examples.
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RHR REPORT Response Summary (con't)
RESPONSIBILITY RHR REPORT fg LEAD / SUPPORT TABLE TifE
RESPONSE
ACTION STEP 25 NA / 1r11-1 OC
- 4: Training 1983/1984 Agree - Action Task analyses of what operators actually do as basis for training relevance.
Underway STATUS: T&E subscribes to the task analysis approach. This issue is under study to determine what procedure is most meaningful for our situation.
Current plans at TMI are to continue efforts at validating INP0's Task j
Analysis for B&W PWR plants. GPUN Training Systems Development (TSD) Model has been developed and approved. It is anticipated that this will result in further upgrading of OJT programs.
26 NA / TMI-1 OC
- 4: Training 1983 Agree - Action Administration - Promote improved relationships between operations and training Underway personnel.
STATUS: Each site has an Operator Training Review Committee to look at program issues. The T&E Department is establishing a Training Advisory Council which will address this area.
9 27 NA
- 4: Training Early Agree - Action Targeted interviews in Training Department to explore issues, and other departments.
1984 Underway STATUS: T&E has conducted an initial follow-up with RHR and Training management.
Craining provided to RHR a description of actions planned as a result of dis-cussions with RHR. Future meetings with RHR planned.
28 HR
- 5: Career 1983-on Agree - Action Entry - Improve pay differential between licensed operators and other departments.
Underway STATUS: During the Met-Ed negotiations concluded 4/29/83, the CRO's base rate was increased 5.07% from $14.04 to $14.75/hr. Bonus increased from $1.20 to
$1.45/hr. Total compensation is now $16.20 which ranks the THI rate 10th out of 11 utilities surveyed, i.e., THI total rate of $16.20/hr as opposed to an industry median of $17.25/hr and industry average of $17.31/hr. As the R0's are members of the I.B.E.W., all compensation matters must be negotiated through the bargaining agreement. The JCP&L total compensation for CR0's is $17.90, i.e., $16.45/hr & $1.45/hr bonus. As JCP&L ranks 3rd in the survey, no action need be taken; however, the company will do a final survey 1/84 and annually thereafter to include all key nuclear technical positions. Final recommendations will be made by the end of January 1984.
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Ri!R REPORT Response Summary (con't)
RESPONSIBILITY RilR REPORT j
NO.
LEAD / SUPPORT TABLE TIME
RESPONSE
ACTION STEP 29 NA
- 5: Career 1983 Agree - Complete Provide some training in theory to A0's with potential for R0.
STATUS: T&E has increased the theory training to non-licensed operators.
A0 initial training program provides extensive theory training with a view towards (a) providing the A0's with a better appreciation of the RO's job and knowledge requirements both to make them more responsive on the job and to build confidence that they might one day be able to handle the job of an RO, and (b) provide the A0's with a better understanding of the system
)
they work with in order to provide greater appreciation of the consequences j
of their actions while operating these systems.
30 NA / IIR
- 5: Career 1983/1984 Agree - Action College Credentials - Facilitate getting of degrees; credits for in-house courses, Underway programs in area colleges, Career Counsel.
STATUS: T&E & Human Resources have jointly developed educational career counseling programs (HR Goal 6.A).
Efforts continue to bring degree programs from local colleges / universities to GPUN sites. At 0.C., MBA and BSME programs have started on-site.
Appropriate site training programs will be evaluated for granting of college credit. Effort deferred to 6/84 due to heavy emphasis on INP0 Accreditation of GPUN programs.
31 11R / NA
- 5: Career 1983/1984 Agree - Action Career Paths - Develop and publish possible career paths and ~ qualifications for them.
Underway STATUS: Additional career path opportunities can be made available to employees pro-vided sufficient flexibility can be worked into shift schedules. Draft pro-gressions are being reviewed at the VP level.
Nuclear Corporation committee established with representatives from TMI-1 TMI-2, and 0.C. to review and develop recommendations to applicable manage-ment. Committee members are:
T. L. Hyers - Chairman N. Boulware - CSS., 0.C.
- Appointed by P. B. Fiedler J. Reopell - Ops Shift Asst., OC
- Appointed by P. B. Fiedler R. R. Harper - Correc. Hafnt. Ngr, THI-1
- Appointed by H. D. Hukill H. J. Ross - Hgr., Plant Operations, THI Appointed by H. D. Hukill H. A. McGovern - Shift Supervisor
- Appointed by J. J. Barton l
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RHR REPORT Response Summary (con't)
RESPONSIBILITY RHR REPORT
& LEAD / SUPPORT TABLE TiltC
RESPONSE
ACTION STEP 32 NA
- 6: Cooperation Early Agree - Complete Emphasis on Cooperation - Discussion of issues with department heads.
1983 STATU_S: Entire RHR Report reviewed with 0/P and Division VPs in meetings on March 22 and April 12 and 14, 1983.
fiost divisions have discussed the need for cooperation between divisions with all employees. Follow-up sessions are being held by department heads.
This is a continuing activity.
33 NA / OP
- 6: Cooperation 1983 Agree - Complete Reinforce concept of organizational structure that operations is a key function and other departments have support function.
STATUS: This is a continuing portion of efforts to improve organizational under-standing and cooperation.
34 NA / OP
- G: Cooperation 1983 Agree - Complete Make cooperation between departments a GPU Nuclear Corporation Objective.
STATUS: Corporate Objective No. 5 is to "... Improve GPU Nuclear's functional capabilities." All Divisions are emphasizing " concept" through staff and employee meetings, interdivisional meetings, and when needed, development of interface agreements and procedures. This is a continuing activity.
35 IIR
- 6: Cooperation 1983 Agree - Complete Develop system for evaluating managers on cooperation.
STATUS: This is included in the Performance Appraisal form implemented in 1983.
l Section 3 under Performance Factors is as follows:
"3.
Working Relationships" F.
Communication G.
Leadership H.
Teamwork I.
Employee Development"
RHR REPORT Response Summary (con't)
RESPONSIDILITY RHR REPORT NO.
LEAD / SUPPORT TABLE TIME
RESPONSE
ACTION STEP 35 (con't)
STATUS (con't)
'f Further, the Performance Factors - Rating Definitions defines TEAMWORK as
" contributing to and cooperation with others in a common effort." In each evaluation, this factor is to be reviewed by immediate supervision and those sections of departments with which supervisors interface.
Emphasis is included in both the Supervisory Development Program and the 1
Performance Appraisal Program. No other formal action is planned at this l
time. However, it will be incumbent upon each division and the Human Resources Department to assure that the issue is properly addressed during
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the 1983-1934 Performance Appraisal process.
l 3G NA / ALL
- 6: Cooperation 1983 Agree - Complete Facilitating Cooperation - Identification of problems at interfaces between pairs of departments. Intergroup problem solving meetings.
}
STATUS: Included in effort described under No. 34, and is a continuing activity, i
1 37 NA / ALL
- 6: Cooperation 1983 Agree - Complete Educate departments on each other's roles.
1 STATUS: The following steps are being taken to promote greater cooperation:
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(a) Develop synopsis of Organization Plan for distribution to all on site.
(The Organization Plan is on file in the Control Room.)
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(b)
DiscussorfROtraining.anization and divisional functions in all training programs including Training Department to schedule designated representatives from each Division to discuss divisional roles.
(c) Reinforce through " Nuclear Today" pubitcation "Did You Know".
=
(d) AT 0.C. an organizational guide has been published which lists among other things reporting relationship and responsibilities for all j
management personnel at OC/FR site.
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l RHR REPORT Response Surmary (con't)
RESPONSIBILITY RHR REPORT 2
NO.
LEAD / SUPPORT TABLE TIME
RESPONSE
ACTION STEP i
38 NA / ALL
- 6: Cooperation 1983 Agree - Complete Training: Supervisors for cooperation, operators in persuasion vs. authoritarian approach, support department members fresh from school in importance of cooperation, i
STATUS: New Supervisor Training Program is addressing this topic.
39 NA HR / ALL
- G: Cooperation Early Agree - Complete Get people acquainted across departments. Post photographs of both ifcensed operators 1983 and support department foremen and supervisors at each facility with name and func-tion, circulate current rosters of department foremen with areas of responsibility j
location and phone.
i STATUS: Oyster Creek and Tri! have circulated current rosters of department forenen j
with areas of responsibility, location and phone. Photographs will not be j
posted.
40 TMI-1 OC/IIR NA
- 6: Cooperation 1983 Agree - Action Work toward sufficient flow of trainees so that those with operational experience Underway can join support departments.
STATUS: At 0.C. It is a continuing objective of Operations to provide a career path i
and options for operators to pursue with areas where their experience and j
knowledge can benefit the Corporation. With achievement of the six (6) shif t goal, we can focus on moving operators into other areas of the Corporation. In the interim, Operations continues to recruit and provide yearly classes of trainees consistent with budget constraints.
Upon filling vacancies, 0.C. can go to a 6-shift operation and provide pro-i motional opportunities for licensed operators to GOS, GSS and Operating i
Shift Assistance positions.
l At THI this is underway and is included in the planning for critical skills j
section of the five year plan. A licensed R0 was transferred mid-year to j
QA/QC as a beginning of the program to provide coerators the opportunity to move into the support divisions.
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i RHR REPORT Response Summary (con't)
RESPONSIBILITY RHR REPORT j
& LEAD / SUPPORT TABLE TIME
RESPONSE
ACTION STEP 41 HR
- 7: Pay 1983 Agree - Action Pay Differentials - Develop data on pay differentials between licensed operators and l
Underway olher disciplines at GPU Nuclear.
4 STATUS: A comparison is underway of ifcense rates to GSS and GOS pay.
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42 HR
- 7: Pay 1983 Agree - Complete Develop data on pay differentials in Nuclear Plants run by other utilities.
j STATUS: Surveys are conducted continually during the year. Most recent survey is as g
of 10/01/83. Attachments on CR0 hourly rates compared to other utilities was i
distributed to VP Till-1 on 10/11/83 for comment. To be distributed to 0/P.
i 43 HR
- 7: Pay 1983/1934 Agree - Action Use data to reassess policies and plan appropriate action steps.
2 Underway STATUS: Inasmuch as GPUNC wage and license bonus amounts are subject to the local bargaining agreements, differentials can only be adjusted through negotiations.
1
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flet-Ed negotiations resulted in the CR0 hourly rate, including bonus in-creasing to $16.20/hr. In a 10/83 survey of nine (9) other utilities, the present rate is below both the average of $17.31/hr and the median of 4
$17.25/hr. The JCP&L total compensation for CR0's'is $17.901.e., $15.45/hr and $1.45/hr bonus. As JCP&L ranks 3rd in the survey, no action need be
.j taken; however, the Company will do a final survey in January 1984 and annually thereafter to include all key nuclear technical positions. Final recommendations will be made by the end of January 1984.
i 44 HR / OC
- 8: Rotating 1983/1984 Agree - Action Work to initiate 6 shifts at Oyster Creek as soon as possible.
Shift Underway STATUS: At the time of the study. 0.C. was on a 4 shift rotating schedule; it has since been increased to 5 shifts (February 1983).
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Operations is developing a Shift Plan for 1984 which will achieve a j
six-shift operation by year-end.
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RHR REPORT Response Summary (con't) i RESPONSIBILITY RHR REPDRT i
NO.
LEAD / SUPPORT TABLE TIME
RESPONSE
ACTION STEP 45 HR / OC
- 8: Rotating 1983 Agree - Action Shift Scheduling - Study feasibility of each rotation being consistently eight hours Shift Underway later than previous at 0.C.
Study feasibility of twelve-hour shifts.
STATUS: This matter needs extensive review and study between Nuclear Assurance and i
Human Resources, appifcable divisional management and operating company j
labor relations representation. While other options may be available, we reject the concept of 12-hour shif ts, i.e., difficult to schedule, fatigue factor, reducing alertness and productivity and necessity of I.B.E.W. nego-tiations. Present focus is on establishing a six (6) shift rotation at 0.C.
and af ter implementation, the rotating shif t concept will be re-evaluated.
46 TMI-1 OC
- 9: Quality of 1983-on Agree - Complete Provide advance warning of changes in shift scheduling.
Management STATUS: Advance warning of changes in shift scheduling are being provided when-ever possible.
Additionally, both Article 3.1 and f 25 Memorandum of Understanding in the contractual agreement between Hat-Ed and the I.B.E.W., changes in shif t scheduling require the Company to notify the Union at least 48 hours5.555556e-4 days <br />0.0133 hours <br />7.936508e-5 weeks <br />1.8264e-5 months <br /> prior to the shift change. While this is a negotiable item, it provides the Company the opportunity to notify the Union well in advance of the 48 hour5.555556e-4 days <br />0.0133 hours <br />7.936508e-5 weeks <br />1.8264e-5 months <br /> contractual requirement.
i OC Operations Management commits to providing as much advance warning of shift scheduling changes as is possible. Additionally, Operations has submitted a proposed schedule change (operators input) to Human Resources for Union concurrence. This proposed shift schedule is one preferred by the operators and implementation will be indicative of Management's desire to respond to their concerns.
47 NA
- 9: Quality of 1984 Under Evaluation Interviews with cross-section of management on issues, concerns and quality of j
tunagement management.
}
STATUS: Director, Training & Education and VP, Nuclear Assurance have reviewed the programs available to evaluate and assess individual management styles and practices. A senior level program has been identified. T&E currently re-viewing follow-up alternatives to Manager Development Program. Recommenda-tions for action should be implemented in early 1984.
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RHR REPORT Response Summary (con't)
RESPONSIBILITY RHR REPORT l
NO.
LEAD / SUPPORT TABLE TIME
RESPONSE
ACTION STEP f
40 NA
- 9: Quality of 1983-on Agree - Complete Assessment of managers; developmental coaching with individual' managers; Management Ibnagement training.
]
STATUS: tunagement Development Program has been revised to target behavioral objec-4 tives to managerial skill development. Human Resources and Training &
j Education are working together to guide effective estessment of manager performance. This is a continuing activity.
49 NA / ALL
- 10: Implement-Early Agree - Complete Presentation of findings to Departments (so that Departments understand background ation Phase 1983 of Action Steps).
1 STATUS: RHR Report has been distributed to appropriate management personnel in each Division. (Also see response to No. 32.)
I 50 NA / ALL
- 10: Implementa-1984 Agree - Complete Review of suggested Action Steps to determine feasibility, timing, and participants, tion Phase
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STATUS: Action Step Status will be reviewed with RHR on a continuing basis.
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