ML20082E221
| ML20082E221 | |
| Person / Time | |
|---|---|
| Site: | Arkansas Nuclear  |
| Issue date: | 03/31/1995 |
| From: | ENTERGY OPERATIONS, INC. |
| To: | |
| References | |
| 1903.068, NUDOCS 9504110148 | |
| Download: ML20082E221 (34) | |
Text
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~ENTERGY OPERATIONS. INCORPORATED r
ARKANSAS NUCLRAR ONE' Arkansas Nuclear One Russellville, Arkansas Date: 950331 MEMORANDUM
?TO:
103
- Please return-transmittal CC - NRC - WASHINGTON to Document Control,.
3RD floor Admin Bldg
- FROM:
DOCUMENT CONTROL Ref Key: 19033
SUBJECT:
-PLANT MANUAL' UPDATE:.NEW REVISION TO PROCEDURE I
L PROCEDURE / FORM NUMBER:.OP-1903.068 REV. #1 TC # 0 PC # 0-PROCSDURE/ FORM TITLE: EMERGENCY RESPONSE FACILITY NEW CENTER ENC l
Ths following pages-of the indicated rocedure(s) contains items which involve p!;rconal privacy or proprietary mater al. PLEASE REMOVE THE INDICATED MATERIAL PRIOR TO DISTRIBUTION TO PUBLIC DOCUMENT ROOMS, ETC.
PROCEDURE (S)
PAGE(S)
SIGNATURE:
DATE:
UPDATED PRINT NAME form title:
form no.
rev.
TRANSMITTAL (PROCEDURE / WORK PLANS / CHANGES / FORMS) 1013.002H-
'100OM0 9504110149 950331 PDR ADOCK 05000313
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l-ENTERGY OPERATIONS INCORPORATED
-ARKANSAS NUCLEAR ONE 61 of 77 O
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EMERGENCY NEWS CENTER (ENC) 1903.068 1
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FORM TITLE:
FORM NO.
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LIST OF AFFECTED PAGES 1000.006A 43 I
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1cf32 1903.068 EMERGENCY RESPONSE FACILITY - EMERGENCY NEWS RM 1
CHANGE:
CENTER (ENC)
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TABLE OF CONTENTS SECTION PAGE NO.
1.0 PURPOSE............................................................
2 2.0 SCOPE..............................................................
2
3.0 REFERENCES
2 4.0 DEFINITIONS........................................................
2 5.0 RESPONSIBILITY AND AUTHORITY.......................................
3 6.0 INSTRUCTIONS.......................................................
3 6.1 EN C D e s c r i p t i o n........................................... 3 6.2 ENC Activation............................................ 4 6.3 Duties of the ENC Staff................................... 5 6.4 Emergency News Center (ENC) Operations.................... 6 6.5 ENC Emergency Kit......................................... 10 7.0 ATTACHMENTS........................................................
10 p
7.1 - Position Guides and Task Assignments for the ENC Staff Position Guide A - Communications Manager................. 12 Tas k Guide A ENC Coordinator................ 15 Task Guide A Corporate Liaison..............
18 Task Guide A Local Govt. Communicator....... 19 Position Guide B - Communications Liaison................. 20 7.2 - Guidance for Determining the Need and Magnitude of the Public Info Response....... 23 7.3 - Responsibilities for Distribution of Info Releases and for Info Interfaces....... 24 7.4 - Emergency News Center Coordinator checklist...................................
25 7.5 - EOF Floor Plan (Lower Floor................ 29 7.6 - EOF Floor Plan (Upper Floor)............... 31 7.7 - ENC (EOF Room 240), Floor Plan............. 33 A
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PROCEDUREANORK PLAN TITLE:
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RN 1
1903.044 EMERGENCY RESPONSE FACILITY - EMERGENCY NEWS CHANGE:
- CENTER (ENC) 7 1.0
' PURPOSE This procedure describes the Emergency News' Center (ENC) and the role of this facility to provide guidance for coordination and distribution of public i
-information releases concerning serious events at Arkansas Nuclear-One. The objective of this procedure is to provide prompt, accurate and understandable i
information and establish central control over information releases in order i
to minimize contradictions and confusion.
2.0 SCOPE This procedure includes the physical description of the ENC along with the.
instructions for activating and operating the facility.
In addition, the responsibilities of each position assigned to this facility are described in the form of position guides and/or tasks.
3.0 REFERENC'ES
3.1 REFERENCES
REQUIRED:
3.1.1 Emergency Plan 3.2.2 Emergency Public Communications Manual, INPO 93-013,.
December 1993 3.1.3 1903.067, " Emergency Response Facility-Emergency Operations Facility (EOF)"
3.1.4 Station Directive A6.202, "Public Communications" 3.?
COMMITMENTS:
3.2.1 OCNA048511, IR 313:368/85-02; entire procedure 3.2.2 OCANO38313, Response to IR 313/8211:368/82091 section 6.3.3-and Task Guide A-1B.
3.2.3 OCAN068320, Emergency Plan Evaluation Report Response Update; section 6.3.3, Position Guide b and Task Guide A-3.
3.2.4 OCNA048511, IR 50-313/8122-81; 50-368/8121-81; entire procedure.
4.0 DEFINITIONS 4.1 Emergency Response Organization (ERO) - The organization which is composed of the Initial Response Staff (IRS),. the EOF staff, the TSC staff, the OSC staff, and the Emergency Team members.
It has the capability to provide manpower and other resources necessary for innediate and long-term response to an emergency situation.
4.2 Emergency Operations Facility (EOF) - The near-site emergency response facility located approximately 0.65 miles northeast of the reactor buildings. This facility serves dually as the training facility and also contains the Emergency News Center (ENC).
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1 1903.068 EMERGENCY RESPONSE FACILITY - EMERGENCY NEWS CHANGE:
CENTER (ENC)
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4.3 Emergency News Center (ENC) - This facility is located within the EOF, s-and serves as the primary location from which all internal and public communications dealing with an emergency at ANO are coordinated, controlled and released to the public.
4.4 Corporate Emergency Center (CEC) - The Entergy Operations." corporate" emergency response center located in Jackson, Mississippi. The CEC serves as a management support facility for ANO and performs those functions' detailed in this procedure for that facility.'
5.0 RESPONSIBILITY AND AUTHORITY 5.1 Position Guides and Task Assignments detailing the responsibilities of the emergency communications positions assigned to the Emergency News Center are provided in Attachment 1.
5.2 The Communications Manager has overall responsibility for emergency communications at ANO and ensuring that the ENC is activated and prepared to facilitate the distribution of accurate and timely information to the public.
6.0 INSTRUCTIONS 6.1 ENC DESCRIPTION 6.1.1 The ENC is located within the Emergency operations Facility (EOF) approximately 0.65 miles northeast of the Reactor f'~T Buildings at ANO.
The primary facility location for'the
(,/
ENC is Room 240, but may also include the Auditorium and selected rooms in the EOF (see Attachments 5 through 7).
6.1.2 The ENC serves as the primary location for the following functions:
A.
The central point from which all internal and public communications are coordinated and controlled.
B.
A media and conference facility for the release of-information to the media.
C.
A coordination facility for the control of rumors and non-factual information concerning emergencies at ANO.
D.
The primary information link for the Corporate Emergency Center (CEC) communications group, which has responsibility for the distribution of information concerning the emergency at ANO to designated contacts (see section 6.3.3).
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1 1903.048,
- EMERGENCY RESPONSE FACILITY - EMER!ENCY NEWS CHANGE-CENTER (ENC) -
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6.1.3 In the event of'the necessity to evacuate the ENC due to a _,
radiation or other hazards, an Alternate ENC is provided in Little Rock in the TCBY tower. ENC personnel (Entergy employees only) would proceed to the Little Rock room on-the-24th floor of the TCBY tower downtown (this floor space is leased by Entergy). This room is equipped with phone-outlets and Entergy network. computer outlets. Media personnel would be instructed'to assemble at the AP&L local office at 9th and Louisiana streets in Little Rock. The media personnel would be met there by Media Coordinators from ANO, who would provide them with instructions'and-information. These facilities are located approximately 75
~
miles southeast from ANO. The ENC; Coordinator -will coordinate the evacuation.of the ENC per Attachment'4, I
Section II (map of location of these facilities in L.R. is 1
on page 3 of the attachment) of this procedure.
I These emergency facilities would.be temporary until a larger facility-(1,e., L. R. Convention Center) could be
)
leased by company personnel.
6.2 ENC ACTIVATION 6.2.1
.The Emergency News Center is activated at an Alert or higher emergency class and stays activated (1) through
~ recovery. operations, (2) until the emergency is over, or (3) until media interest subsides to the point that information can better be distributed through corporate l
headqua rters.
The Emergency News Center may be activated at lower levels-of emergency action, if deemed appropriate by the Communications Manager and the EOF. Director.
Such conditions include unusual media or public interest in the emergency.
l-6.2.2 The ENC Coordinator will-be responsible for ensuring that the ENC is set up in accordance with the guidance established in Attachment 4, " Emergency News Center coordinator Checklist". The ENC will be= set up in cooperation with the EOF Maintenance Coordinator (see-procedure 1903.067).
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PRoCJWoRK PLAN NO. f PROCEDURE / WORK Pt.AN TITLE:
1903.048
' EMERGENCY RESPO'NSE FACIOTY - EMERGENCY NEWS RW:
- 1 CHANGE:
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' DUTIES OF THE EMERGENCY NEWS CENTER STAFF ql
' 6. 3 NOTE During the.earlyLstages of an emergency situation, the Vice President, Operations - ANO or his designee (TSC-Director or EOF Director) and/or the Communications
. Manager are responsible for disseminating all information and data to the news media.. Normally during a protracted emergency' situation, the Emergency' Operations Facility.
Director or the Communications Liaison should be the company spokesperson.
,n 74 appropriate:to the situation,-the Communications Manager may.
designate-coordinators of.the following areas to assist him/her in meeting the emergency communications objectives:
Emergency News Center (ENC) Coordinator, Corporate ~ Liaison and the Local Government.
Communicator.. Additional assistance.is provided by trained personnel-to facilitate the responsibilities of these coordinators.
The following duties of the'spokesperson, communications Manager and-designated coordinators are specific where possible, but not all' J
inclusive. -Additional duties may be required of all' positions depending on.the' nature of the emergency.
NOTE All communications personnel should maintain a message log of all incoming and outgoing communications.
O 6.3.1 Spokesperson A.
The primary spokesperson should be.the Emergency.
Operations Facility (EOF) ~ Director, or his/her designee. Only those persons authorized by the' EOF Director shall make public comments on the emergency.
The Communications Liaison may provide media status reports, as directed.
B.
All spokespersons:must have' completed a training.
course on media relations, unless exempted by the Communications Manager or the EOF Director..
C.
To the extent possible, spokespersons:shall make maximum use of visual aids in explaining.the emergency conditions.
-t D.
All comments shall follow the guidelines of being accurate, prompt, and credible.
E.
The spokesperson should coordinate with State and Federal officials in the EOF prior to news conferences to ensure the consistency of information released..
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[1903.068 l EMERGENCY RESPONSE FACILITY - EMERGENCY NEWS :
CHANGE:
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Emergency News' Center Staff nV
. Detailed-duties and responsibilities for the positions'.andL tasks. associated with emergency. consnunications at ANO are -
i listed in Attachment 1, " Position. Guides and Task Assignments.for.the Emergency News' Center".
l 4
ra 6.3.3 Chrporate Emergency Center (CEC).
- Upon activation ofl the ERO and thei Emergency News Center,;
thel Corporate-Liaison'sha11' establish contact with.the
.t Public Information Coordinator or his'assistantiat lthe..
l Corporate Emergency. Center (CEC). and provide news ' releases.
I and information necessary for the corporate comanunications
- personnel to perform the following duties for ANO:l A.
Obtain media' releases-from ANO and' distribute'them' throughout Entergy offices to keep employees" informed-(via Inside :Entergy).-
. B.-
Take' inquiries from appropriate State and: Federal 4
elected officials not directly involved.in response to the incident. Maintain communications;with these.
s officials by keeping them informed,' screening their requests and forwarding theirl inquiries to.the ANO..
Corporate Liaison for. appropriate disposition. Notify /
these. individuals upon termination of the emergency.
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C.
Establish and maintain contact with other' utilities,,
.providing them with periodic information releases.
j (via Nuclear : Network, etc.).
<a D.
Ensure-th'at.,the various service. organizations, such as
<i EPRI, NEI and' INPO are kept. informed ~ of ' the l events.
l occurring at ANO.
E.
Monitor selected national television networks 1(CNN,
. WGN, etc.) to detect inaccurate or misleading!...._
.i information that is being broadcast.
Ensure that~the:
Corporate Liaison is aware of all findings,.and if' appropriate,j relay the accurate information to the network.
F.
Ensure that the1 financial community and Entergy's...
Linsurers are informed of the emergency, and that they(
are kept abreast.of ongoing events..;Also,' ascertain
.l the legal ramifications resulting from the event and '
advise ANO, as appropriate.
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G.'
Notify.other utilities, service organizations, and the.
media of termination of the' emergency. event..
.6. 4 EMERGENCY NFW:' C~NTER (ENC) OPERATIONS
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6.4.1 News Releases l
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A.
Initial Release
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g-7 903.048 EMERGENCY RESPONSE FACILITY ' EMERGENCY NEWS!
CHANGE:
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The Vice'Presidenti Operations:- ANO and-tho'
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Emergency Operations Facility' Director are
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authorized to release information to the public:
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- in ~ those. incidents where an inanediate release ' of '
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'information is prudent or.-necessary and the-.
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'V Communications Manager is. unavailable.
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The EOF Director shall evaluate the severity of ' L
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- n an-incident at ANO and determine whether it is:
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. necessary to activate the Consnunications Manager '
in order to issue information releases regarding~
Wi the incident.- The EOF Director makes the determination'of;whether the incident is of an-
^
-importance that requires an.insnediate release,. or.
if the release-can wait.until normal working-
,,.^
hours. ; Attachment 2 provides guidance for this-determination.
3.'
When an'information release is'appropria'te,'.thet
~
E Comunications < Manager is. responsible fory activating; sufficient members of the ERO-p I
communications staff.to support.the information1 Jneeds of the, emergency response.
4.
- The Communications Manager < is ' responsible for the ~
,4 preparation of the initial:Entergy. Operations-information release..regarding the: incident and for-obtaining EOF Director; approval of this release 1.
prior to issuance', The' Consnunications Manager. and -
the EOF Director should jointly determine.
appropriate' distribution.for the release.
Responsibilities for,the distribution of-information releases are shown in Attachment 3.
]
B.
Follow-up Releases 1.
The Communications Manager,Lwith the assistance of the Communications Liaison, shall assist 'the' l3 l
EOF Director in the formulation of an information-a release program for the incident.,
1 2.
. The Consnunications Manager,. with concurrence' of I
- I the' EOF Director, should establish comununications with NRC'and ADH.public information' officials to.
ensure' mutual review and coordination of.
information releases in order to minimise" contradiction and confusion.--
C.'
. Preparation of News Releases
~
1.
News ' releases are prepared at:least once daily -
l and as often as necessary during fast moving events.
2.
News releases are prepared under the direction of i i the Communications Manager with technical assistance ' frem the Consnunications Liaison, and approved by the_ EOF Director.
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1903.064 '
. EMERGENCY RESPONSE FACluTY - EMERGENCY NEWS.
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3.
The communications Manager obtains his j
information from ANO operating personnel on, duty' p
at)the EOF,.and. confirms this information with the Communications Liaison.
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'4.-
The approved' news release is delivere'd to the ENC -
Coordinator, and he/she distributes itsto the appropriate personnel for-further distribution (see Attachment 3).
5.
Copies;of news. releases may beLretyped, however, all wording must be identical to the original.
6.-
News releases will be coordinated'with State and'
~
Federal ~ officials, as. applicable, prior to their-public release in an attempt to ensure consistency of._information released..
6.4'.2 Format of News Releases A.
All releases should be on Entergy Operations News Release letterhead..
B.
All releases should note the timefand. day (e.g., 10:00 AM, July 27, 1994).and the number sequence in which iti was issued.
The' release should also note at what time
.the information was current'.
C.
All information should be attributed to either the company or an-employee of the. company.
Designated spokespersons in the ENC and officers of the. company.
are the only Company personnel whose names are to be.
used in releases.
D.
Names of company employees;should be used when statements are important,1 represent significant-changes, or are intended to correct ~ misinformation.-
When names ofiemployees are used, the' release should further identify the employee by normal corporate a
title and by explanation of the employee's emergency:
duties.
E.
If a release is to'contain information.from any agency.
other than the Company, permission should.be obtained from that agency by the Communications Manager.
c F.
Releases should be as concise.as possible, and'yet.
cover the necessary information.. At least once per day, a summary newsf release should be issued reviewing-all events.to.that point.-
l G.
All releases should be' double-spaced, with' generous margins and typed on one side only.s After:theititle page, subsequent pages should'be slugged (Entergy-ANO q
Emergency) in the upper left-hand corner with the page l
number in the upper right hand corner-(e.g., Page 2).
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71903.064 EMERGENCY RESPONSE FACILITY - EMERGENCY NEWS 4
CHANGE:
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- CENTER (ENC).
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Samples of prepared news releases.for differentitypes:
.i of emergencies should be maintained'by.the ANO l
Om '
Commmications; group and stored in' the ENC Emergency l Kii.
Such planned. news. releases may-be of value in
. speeding the initial. m nouncement of an emergency.4 i
However,: the;very nature of accidents precludes the :
l i
lpossibilityfof elaborate preparation'of language.
. News releases will have to be written and approved' 3
rapidly and accurately as the accident and recovery develop.
.i n.
- 6. 4. 3. -
LNews Conferences-and-Briefings 3
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.A.
'The Communications! Manager-presides at the1 news; conferences in the EOF.'. < Thef principal: Company..
r I'
spokesperson,will-be designated in advance and' will' have.had appropriate speaker training.
Other1 Company spokespersons~will;be used at briefings'when their particular. expertise is needed.'
B.:
' Federal and_ State agencies are invited toLhave a l spokespersons present at all news conferences. ?They are invited to answer questions or to. comment. ~ If-state / city / county officials choose'to have;a separate-
.l briefing-facility,.ANO will make provisions.for?
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communications between centers and;have a personist-the other media center to' monitor. statements.:
C.
To the extent possible, written' statements,.along withL charts and diagrams,fwill;be distributed-to the news media' representatives at the news conferences.
D.
The official. company spokesperson.will be'the EOF Director, or his/her designee,.who can respond'to' technical as well as company policy questions. The Communications Liaison may.give status briefings-and/or~ updates.
E.
Television recordings and radio tapings.by.the media:
are permitted throughout.the briefings..
F.
Personnel trained in video production shall videotape:
all news conferences. ' Transcripts may be prepared :
from_the tapes, as appropriate. The tapes.and q
transcripts'(if prepared) shall~become a part of the Lofficial file..
~
G.
News conferences'shall be held,:as necessary.
-If-there.is a dramatic change in the emergencyc situation,.
a special news' conference will be arranged.
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H.
The time for-news ' conferences shall. be posted outside of the auditorium door (signs'are kept in the ENC.
i Emer, kit). Additionally, ten' minutes before each-j news conference, a message should be broadcast over t.he building public address (PA) system.
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10 of 3h o
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~R E 1903.068 ;
EMERGENCY RESPONSE FACILITY ; EMERGENCY NEWS CHANGE:
CENTER (ENC) o
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._ Company.mediafrepresentatives shall'make'. copies of all news'releasestavailable.at different locations.
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throughout~the E0F.
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6.51 l ENC' EMERGENCY KIT' 6.5.l' The ENC Emergency' Kit'.is-located (in the EOF'in Room [240;.
)
a along the west. wall.a.'The. kit remains; locked during normal 4
conditions and may be accessed in an emergency by obtaining-the key from the. red box located on the door of the kit.
17 A copy of the ENC Coordinators.Checklistn(Attachment.4);isi located in a clear plastic ' slipcase -attachedito the front :
of the. kit door. A working copy of:the checklist shall-bel
- available in the slipcase.atzall times, and replaced with a.
~
cnew copy after'use duringLan' emergency or'a drill / exercise..
6.5.2
- The, kit.contains-material and supplies necessary for ENC personnel to perform their required duties.
Examples of suppliesJinclude' clerical: items (pens, paper,.: etc. ),.
charts,sgraphs and media for news releases, forms and checklists, media;information kits, etc.
Contents of-the~ kit shall be maintained by AN0' Emergency Planning (EP). An inventory checklist providing a'-
1-description and check-off of items-is contained in procedure 1903.060,t " Emergency Supplies.and Equipment".'.,
This inventory is performed on a quarterly' basis. The kit.-
+
shall also be inventoried following an emergency event or; t
following a drill or exercise, as applicable.
g
_ Contents of the kit shall'be replaced, updated or>added_to per request from ENC personnel or as deemed necessary by.
i findings during the-post-drill / exercise critique process.
7.0 ATTACHMENTS t-7.1-ATTACHMENT 1
" POSITION. GUIDES AND TASK ASSIGNMENTS'FOR.THE ENC-STAFF"-
T Position Guide A:- Consnunications Manager Task Guide A-1 ENC Coordinator-P Task Guide A Corporate Liaison i-Task Guide A Local Govt. Consnunicator A
Position Guide Bl Consnunications Liaison f
7.2 ATTACHMENT 2 - " GUIDANCE FOR DETERMINING THE NEED AND MAGNITUDE 0F THE
~
PUBLIC INFORMATION RESPONSE" 7.3 ATTACHMENT 3 -:" RESPONSIBILITIES FOR DISTRIBUTION OF. INFORMATION RELEASES AND FOR INFORMATION INTERFACES" -
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1 1903.088s EMERGENCY RESPONSE FACILITY - EMERGENCY NEWS '
cMANoE:
CENTER (ENC) 95
, b.,) '
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' ATTACHMENT 4
" EMERGENCY NEWS CENTER COORDINATOR CHECKLIST" i
'7.5 ATTACHMENT $
" EMERGENCY OPERATIONS FACILITY (LOWER FLOOR)"
FLOOR PLAN AND EMERGENCY COMMUNICATIONS ROOM-ASSIGNMENTS
.7. 6 ATTACHMENT 6
" EMERGENCY OPERATIONS FACILITY (UPPER FLOOR)"
FLOOR PLAN AND EMERGENCY COMMUNICATIONS. ROOM' ASSIGNMENTS 7.7 ATTACHMENT 7
" EMERGENCY NEWS CENTER, (EOF ROOM 240), FLOOR PLAN" u
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POSITION GUIDE A l'
COMMUNICATIONS MANAGER Page 1 of 3
. A.
Normal Reporting Location Emergency Operations Facility (EOF)
B.
Reports To EOF Director C.-
Supervises / Coordinates 1.
. Supervises:
ENC Coordinator Corporate Liaison e
Local Government communicator e
Rumor Control e
e Site Media Coordinator 2.
Coordinates Emergency News Center operations and is responsible for all emergency communications pertaining to an emergency event at ANO.
' (Vb D.
Duties 1.
Inunediate Actions When notified of an Emergency Plan activation, report to your a.
assigned f acility (EOF Command Room and/or room 251) ' and, if not already performed, notify CNS (964-3683) that you are staffing your ERO position.
b.
Write your name on the EOF Staf fing Board located in the EOF Command Room, under the position that you are staffing.
Notify the Support Manager in the EOF that you are staffing your ERO c.
position.
d.
Notify and assign personnel to perform the following tasks, as appropriater A-1, A-2 and A-3.
Prepare statements for transmittal to elected state and local e.
officials and the financial community, with the approval of the EOF Director, and release.them to the ENC Coordinator for further distribution, f.
Provide the initial news release for dissemination to the local media (as necessary, acquire the help of ENC personnel).
Issue memoranda within Entergy Operations and APGL, with the approval g.
[
of the EOF Director, as to who can serve as company spokespersons to the media.
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Mt0CJWORN PUW NO. -
PROCEDUREMORN PLAN TITLE:
PAGE:
?13 of 32
,1903.064 -
EMERGENCY RESPONSE FACluTY - EMERGENCY NEW8-M 1'
s CHANGE:
l CENTER (ENC) -
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-Page 2.of 3 pg& - o W'
' h.
- obtain*allinecessary forms needed for your position from the file tray locatedfincthe Command Room or the Emergency Kit' located in~the
> +
Command-Room,
[4
.(1)
Form.1903.0678 g
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(2)
ERO Chronological Log 4$
.. 2. -
On Goine Actions a.
'Obtain'information from ENC personnel regarding.thel number and type.
1 E.
(print,.TV, etc.) of media who have; arrived at.the EOF.
~
j b.c Report. status..of media activities to the; EOF Director.-
c.
As necessary,' assign personnel from the Emergency News. Center.(ENCF for additional / emerging duties.
d.
Formulate. plans:for follow-up information releases and news.
m conferences. Coordinate release with involved. Federal and state organizations, including" input f rom the Locali Government Conununicator -
and the' Corporate Liaison.
e' Ensure that the' ENC has arranged for the recording of. all' news conferences, of ficial public statements and selected media -
broadcasts.
f.
Report manpower status to the EOF Director.-
g.
Evaluate'the need to activate other Entergy departments to provide information to the public.
]
~
h.
Through the Local Government communicator, ensure there is adequate personnel,; equipment ~and space:offsite for dissemination.of information to the publicx(alternate media centeri;etc.)~.
i.
Resolve any' communications problems that could not be,satisfactoril.
solved at the task / staff level.
3' Special Actions to be Isolemented as Moeded a.
Establish a schedule of working hours to support around-the-clock:
operation. Notify the EOF Support Superintendent for assistance.
i b.
If an ENC / EOF' evacuation is declared by the L EOF Director, relocate to '
the Alternate ENC in Little Rock,Jand ensure that,the ENC is evacuated in accordance with attachment 4, section II of this procedure. Maintain contact with the Consnunications Liaison, who-will evacuate to the Alternate Eor.:
4.
shift Change a.
Upon arrival of your shift replacement, turn over all pertinent documents, forms, etc.
b.
Brief your replacement on the event history and ongoing ENC
=
activities pertaining to the event.
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. PROCMORK PLAN NO.
PROCEDURE / WORK PLAN TITLE:
PAos:
14 of 32 1903.064 EMERGENCY RESPONSE FACit.lTY EMERGENCY NEWS E
1-CHANGEa CENTER (ENC)
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Page 3 of 3 4
c.
. Notify the EOF Support Superintendent of the staffing change.
d.
Update your position status on the EOF' Staffing Board.
5.
-Actual Event / Drill Termination a.
Notify staff upon termination of Emergency News Center operations.
(activities in the ENC may continue well after termination of an emergency event at ANO),
b.
Collect and organize'in chronological order all of your documents,.
logs, procedures, supplies, etc., and help restore the EOF.
c.
Provide a list of any forms or supplies needing replenishment to Emergency Planning.
d.
Turn over all. documentation generated during the emergency / drill to Emergency Planning.
e.
Participate in the post emergency / drill critique to identify weaknesses and strengths.
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PROCJWORK PUW NO.
- PROCEDUREMORM PLAN TITLE:
PAGE:
15 of 32 '
H L1903.048 -
' EMERGENCY RESPONSE FACILITY - EMERGENCY NEWS '
Rn-1 CHANGE:
CENTER (ENC) -
t-jh.
KJ POSITION' GUIDE A TASK A-1
' EMERGENCY NEWS CENTER C00RDINATOR'
- l..
Notified of Emergency News Center (ENC) activation.
Manage the preparation and activation of the ENC per Attachment 4, " Emergency
- 2..
. News Center Coordinator Checklist",-and,;if necessary, the alternate ENC.
3.~
Notify the Comunications-Manager of your arrival.at the ENC, the status of' preparation of-the ENC and if any media representatives have arrived at the EO F.
4.
Assign personnel to perform the following tasks, as appropriate: 'A-1A (Site Media Coordinator) and A-1B (Rumor Control). Ensure that an adequate number of personnel are designated to perform these duties.
5.
If necessary, during protracted operations, arrange for the staffing of the ENC and media centers 24 hrs / day, and ensure..that a turnover.is provided to the
' incoming personnel..
6.
Manage the clerical support and video production functions of the ENC (clerical instructions, release distribution lists, etc., are located in'your duty p
notebook which is kept in the ENC Emergency Kit).
-Q 7.
Designate Rumor Control personnel to monitor selected local radio and television broadcasts.
.8.
If you must leave the ENC for an extended period of time,. designate a. temporary replacement and ensure that he/she is cognizant of the status of current operations.
9.
Notify all ENC personnel of termination of activities of the ENC (activities.in the ENC may continue well after termination of an emergency event at ANO).
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p; PROCJWORN PLAN NO.
PROCEDURE / WORK PLAN TITLE:
PAGE: '
.16Of32 zg %
- 1903.'048 EMERGENCY RESPONSE FACluTY EMERGENOY NEWS.
C
~
CHANGE:
J CENTER (ENC)
POSITION GUIDE A TASK GUIDE A-1A SITE-MEDIA COORDINATOR t
- 1.
Notifled of Emergency News: Center (ENC)' activation.
2.
Notify the ENC Coordinator of your arrival at the-ENC.
}
= 31 ; Distribute' approved initial (and additional) information releases'to the media' present at the EOF..
- 3 '
4.
. Contact KARV, KCAB, Russellville Courier-Democrat, and Dardanelle Post: Dispatch-and provide them the initial release (Phone numbers are listed in your duty notebook).
5.
Contact the Arkansas Democrat-Gazette, KTHV, KARK and KATV TV stations in Little Rock and KFSM TV in Fort Smith and provide them with the. initial release (Phone numbers are listed in your duty notebook).
.l 6.
'Act as interface / liaison between the company and the media at the EOF, and' provide' assistance to the communications. Manager, as requested..
s 7.
' Provide press identification badges to all media representatives assembled at-
.the EOF (badges are located in the ENC Emergency Kit).
8.
Provide pre-assembled information packages:from the ENC Emergency' Kit;(ERO personnel biographies,. ANO and Nuclear power. informationc etc.) to the media.-
9.
Compile and provide to the' ENC Coordinator an estimate of how many and'what type.of media personnel are present and are expected at ANO.
5 10.
Coordinate with security for the control.of access of the media to areas in the n
EOF.
11.
Release communications equipment as needed to the Local' Government Consnunicat'or and/or AP&L Russellville personnel.
H' 12.
If the ENC is evacuated, and at the direction of the Consnunications Manager, relocate.to the AP&L local office 'at 9th and Louisiana"in Little Rock. ' Obtain instructions from the' ENC Coordinator to relay to media' representatives, who will also be relocating to this facility'from the EOF (See section.6.1.3 of this procedure).
13.- As directed,' schedule and arrange for news conferences for the company spokesperson.
Coordinatethevideo-tapingofallpressconferences-concerningtheidcident.
14.
'15. 1 Ensure that the ENC' Coordinator is'kept abreast of'your tasks and that he/she
. is made aware of any problems concerning media -activities.
g I
.16.. Notify the media of emergency status change or termination, as-appropriate.'
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PAGE:
17 of 32
~
PROCAWORM PLAN NO.
PROCEDURENYORK PLAN TITLE:
RW:
1 1903.048 EMERGENCY RESPONSE FACILITY EMER2ENCY NEWS CHANGE:
CENTER (ENC)
- n
- \\ s)
N POSITION GUIDE A TASK GUIDE A-1B RUMOR CONTROL 1.
Notified of Emergency News Center (ENC) activation.
'J 2.
Notify the ENC Coordinator of your arrival at the ENC.
3.
Monitor selected local radio stations in the Russellville, Dardanelle, and Little Rock areas.
4.
Monitor selected local television stations in the Little Rock and Fort Smith areas.
5.
At the direction of the ENC Coordinator, answer incoming telephone calls, recording the conversation on the form provided in the ENC Emergency Kit.
I 6.
Prepare rumor advisory messages for release to Entergy Operations and AP&L employees. The messages provide guidance on reporting rumors to the designated coordinator for rumor control.
I 7.
Prepare responses to rumors using information provided by the Communications Liaison and other ERO personnel.
Ensure that the ENC Coordinator is kept abreast of your tasks and that he/she Q) 8.
is made aware of any problems concerning these tasks.
I L
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d(~
i-PROCMdORK PLAN NO.
PROCEDUREMORK PLAN TITLE:
PAGE:
18 of 32 REV:
1 1903.068 EMERGENCY RESPONSE FACILITY - EMERGENCY NEWS CHANGE:
CENTER (ENC)
O POSITION GUIDE A TASK GUIDE A-2 CORPORATE LIAISON 1.
Notified of Emergency News Center (ENC) activation. Work location for this task is in room 241 in the EOF.
2.
Notify the Communications Manager of your arrival at the ENC.
- 3..
Establish and maintain contact (includes phone, computer network and FAX links) with the Public Information Coordinator or his/her assistant at the Corporate Emergency Center (CEC, see Emergency Telephone Directory for phone and FAX numbers) located at Echelon in Jackson, MS.
4.
Provide direct communication and information to the CEC communications staff, sufficient to ensure that CEC performs the services detailed in section 6.3.3 of this procedure.
5.
Ensure that important information received from the CEC is conveyed to the appropriate position or task in the ENC for disposition (i.e., Local Government Communicator, Rumor Control, etc.).
6.
Coordinate with the CEC any requests from national or regional media representatives to set up interviews, arrange for special technical services, O-etc.
If necessary, enlist the aid of a Site Media Coordinator to assist with arrangements.
7.
Contact the ENC Coordinator for additional communications personnel if they are needed to accomplish this task.
1 O
_ _ _ _ _ _ _ _ _ __ __ _ ____j
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PROCJWORM PLAN NO.
PROCEDURE / WORK PLAN TITLE:
PAGE:
- 19 of 32 1903,048 EMERGENCY RESPONSE FACILITY - EMERGENCY NEWS
' RN
- 1 CHANGE:
. CENTER (ENC)
L 1
u,/
POSITION GUIDE A TASK GUIDE A-3 LOCAL GOVERNMENT COMMUNICATOR l.
Notified'of Emergency News Center (ENC) activation.
Work location for this task is in room 241 in the EOF.
2.
Contact the mayors of Russellville, London, Dover, Dardanelle, Atkins, Paris, Morrilton, Danville, and Clarksville, and inform them of the event at ANO (refer to list in your duty notebook).
3.
As appropriate, contact county officials and state representatives who live in the Russellville area (refer to list in your duty notebook.
4.
Maintain contact with these local officials throughout the duration of the emergency event.
Record (keep a log) and attempt to answer their concerns and.
questions..
5.
Upon requests by the counties, arrange for ANO personnel to.act as liaisons at Pope, Yell, Logan, Conway and Johnson County Emergency Operations Centers (EOC's).
6.
Provide input, as necessary, to the formulation of media releases concerning
/~s local officials and public reaction.
]
7.
Ensure that the Communications Manager is kept abreast'of your tasks and that he/she is made aware of any problems.
8.
Notify local officials of emergency event termination.
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J*C PROCJWORM PLAN NO.
PROCEDUREAWORK PLAN TITLE:
PAGE:
20 of 32 -
RN 1
1903.068 EMERGENCY RESPONSE FACILITY - EMERGENCY NEWS m
CHANGE:
(.
' CENTER (ENC)
. + -
- u)i POSITION GUIDE B-
/
s.
COMMUNICATIONS LIAISON g
l
.Page 1 of 3-A..
. Normal Reporting Location-Emergency ~ operations Facility (EOF) 8.
Reports To-U
' EOF Director
-C.
Supervises / Coordinates gF 1.
Coordinates.information flow between the EOF Director /ERO personnel.-and the Communications _ Manager and his/her staff to transfer.information regarding plant status, technical.information and ERO activities..
2.
- Assistants designated by Communications Liaison as needed.
5 D.
= Duties-1..
. Inunediate Actions
- a.
When notified of an Emergency Plan' Activation, report to your O
assigned facility (EOF-command room). and, ~ if not already performed,
. ( /-
notify CNS (964-3683)- that you are staffing your ERO position.
b.
Write your name ' on the EOF Staffing Board in the EOF Command Room, under the position that you are staffing, s
Notify the Support Manager in the EOF that you.are staffing your ERO:
c.
position.
d.
Obtain available information on emergency classifications and plant; conditions'(if necessary, consult more than one source to confirm information). -Possible_ sources'includet.
(1)
EOF Director (staff briefing)
(2)
EOF Status Board (3)
Other EOF staff personnel' e.
If applicable, organize your staff'and have them report to a location.
specified by you.
f.
Obtain all necessary forms needed for. your position from the file tray located on your table in the Conunand Room or the Emergency Kit located in the Coninand Roomt s
I (1)
Form 1903.067B (2) _ERO Chronological Log d
n 1-r,
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MtoCswoRK PLAN NU.
PROCEDUREAVORK PLAN TITLE:
PAGE:
21 of 32 I"
1903.088
' EMERGENCY RESPONSE FACILITY - EMERGENCY NEWS ~
E
- 1 CHANGE:
. CENTER (ENC).
- \\w '(l; Page 2 of il
)
2.
On seine Actions
- J a.
. Refer to procedure 1903.067, Sections 15.l'through 6.5 for:a description on the' EOF facility and information. relating to EOF activation criteria, EOF staffing, EOF staff turnover and the
' Alternate EOF.-
b.
.Using Form'1903.0678, " EOF Director Status Update Guide", provide.
~
-current updates to the EOF Director.
.o Provide input'to.the Communications Manager and EOF Director l
c.
[
regarding the need for and level of information releases.
r in accordance with.this d.
Assist in issuing information releases,
[
. procedure, section 6.4, as directed and approved by the EOF Director.
p e.
Establish ~ communications with collocated State Emergency Response Officials, and maintain contact and dialogue throughout the emergency.
f.-
Coordinate with collocated NRC officials and ensure that an open communications dialogue is maintained throughout the~ event, g.
' Maintain a chronological log of events pertaining to your position.
3.
special Actions to be Implemented as Needed A s'
)
a.
If. applicable, establish a schedule of working hours to support around-the-clock operations.- Notify the EOF Support Superintendent for assistance, b.
If an EOF evacuation is declared by the EOF Director, relocate to the Alternate EOF in accordance with Procedure 1903.034, " Emergency Operations Facility Evacuation". Maintain contact with the communications Manager, who will be~ relocating to the Alternate ENC in Little Rock.
4.
Shift change a.
Upon arrival of your shift replacement, turn over all pertinent documents, forms, etc.
b.
Brief your replacement on the current Emergency Classification,:
l i
status of the plant, information on the Status Boards and ongoing-l i
measures that you have been assigned.
c.
Notify the EOF Support Superintendent of the staffing change.
j d.
Update your position status on the EOF Staffing Board.
5.
Actual Event / Drill Termination a.
If applicable, notify those individuals working under your position that the event / drill has been terminated.
b.
Collect and organize in chronological order all of your documents, i
I logs, procedures, supplies, etc., and help restore the EOF.
l l-c
y PROCJWORK PLAN NO.
. PROCEDUREMORK PLAN TITLE:
PAGE:
22 Cf 32 E
1 1903.048-EMERGENCY RESPONSE FACILITY - EMERGENCY NEWS CENTER (ENC)
C N E:
JDN l
i
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Page 3 of 3 c.
Provide a. list of any forms-or supplies needing replenishment to Emergency Planning.
d.
Turn over all documentation generated during.the emergency / drill to Emergency Planning.
Participate.in the post emergency / drill critique to identify e.
weaknesses and strengths.
O O
PROC / WORK PLAN NO.
PROCEDURE / WORK PLAN TITLE:
PAGE:
23 of 32 RN 1
1903.068 EMERGENCY RESOONSE FACILITY - EMERGENCY NEWS CHANGE:
CENTER (ENC).
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ATTACHMENT 2 GUIDANCE FOR DETERMINING THE NEED AND MAGNITUDE OF THE PUBLIC INFORMATION RESPONSE y
1
.f Notification of Unusual Event An imediate news release may or may not be necessary. However, some type of news release should be issued no later than the next normal working day. Activation of the Communications Liaison and the communications Manager and members of the ERO reporting under him is optional.
' Alert The Communications Manager shall activate full staffing in preparation for assuming responsibilities for distribution of information releases.
Information releases should be immediately prepared and issuert to those groups specified on Attachment 3.
Site Area Emergency Same response as for Alert Emergency Class.
General Emergency Same response as for Alert Emergency Class.
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y (* f Pnoc>wonK PLAN NO.'
. PROCEDURE / WORK PLAN TITLE:
PAGE:
24 of 32 W'
1 1903.044'-
EMERGENCY RESPONSE FACILITY - EMERGENCY NEWS cm-
. CENTER (ENC),
s A _.A)}
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i ATTACHMENT 3
^
' RESPONSIBILITIES' FOR DISTRIBUTION OF INFORMATION RELEASES
'AND FOR INFORMATION INTERFACES Emer. Response:
. EOF Entergy Governor-Organization ----->. Director ----> ~ corporate Officer ---->
Arkansas 1.
l----------->
-COMMUNICATIONS MANAGER' l-I
.Information Release I-l l
1 1
ENC COORDINATOR CORPORATE LIAISON LOCAL GOVERNMENT COORD.
~
I l
County F.OC's l
l e
O t
Elected local and l
l l
County officials RUMOR SITE MEDIA CORPORATE
' o '-
State Representatives-CONTROL COORDINATOR LMERGENCY CENTER e Public e Media'at ANO e Entergy Employees e KARV e INPO,' EPRI, EEI eKCAB NUMARC e Russellville eUtilities
. Courier e Financial Community Democrat e Company Attorneys e Dardanelle e company Insurers Post Dispatch e Federal and State e Ark. Democrat /
elected officials Gazette e MTHV, KARK, KATV, KFSM TV stations
..p 3-9/ g 4
, " " ' ~
PaoCswoRK PLAN No.i f rTOCEDURE/ WORK PLAN TITLE:
PAGE:
- 25 of 32 -
l 1903.068-
! EMERGENCY RESPONSE FACluTY - EMERGENCY NEWS '
REY:
f CHANGE:
CENTER (ENC)
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ATTACHMENT 4:
r EMERGENCY HEWS CENTER COORDINATOR CHECKLIST'
[
-Page 1 of 3
'I.
Activation and Responsibilities Initials 1.
Notified of'the emergency.by the' Computerized Notification System (CNS) or'the Communications Manager.
2.
Jasemble an adequate number of ENC personnel to perfocm the duties 7
~
-required of the Site Media Coordinator-and Rumor Control functions in ~
6 the ENC.
3.
Upon arrival at the EOF, activate the Emergency News Center as follows (if necessary, enlist the aid of a custodian or ENC r
personnel):
Set up chairs and tables for the media work area-(initially, a.
rooms 139 and 140),
b.
See that electric power is available to the media areas'either by setting up work locations by electrical outlets or by providing extension cords.
Verify the installation.of telephones for the media and
(
,f.
c.
communication staff's work stations (there are.50 phone sets located above the ceiling tiles in rooms 139 and 140 for the media's use).
d.
Direct a Site Media Coordinator to prepare a diagram of the
- media work areas' showing where each member-of the media will be located.
Ensure that the communication-staff's room and work stations are e.
set up in accordance with the floor plan provided in Attachment-
)
7.
f.
Provide the following for news conferences:
Easels (3)
Visuals - to be determined by communications staff e
Flip charts and a dry erase board with markers e
Light Pointer Set up and test the audio equipment (microphones, speakers, sound levels) & light levels in auditorium Overhead projector and slide projectors 4.
Fill in the appropriate spaces on the ENC staffing board as personnel-arrive.
5.
Maintain an adequate stock of affice supplies in'the 2NC for immediate use.
6.
If necessary, coordinate the evacuation of the ENC (See section II
~
below).
I
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'a PAGE: ~
- 26 of 32 PRocAvoRK PLAN NO.
PROCEDURIUWORK PLAN TITLE:
RN
'1~
1903.068 EMERGENCY RESPONSE FACILITY - EMERGENCY NEWS
. CHANGE:
. CENTER (ENC) j-%
+
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- ATTACHMENT 4 : (cont. );
Page'2'of 3:
'II. ' EVACUATION OF ENC '
1.
An evacuation of the Emergency News Center may be required-under the
'following conditions:
a.
Plant Evacuation declared b.
Exclusion Area Evacuation declared c.
Area Evacuation declared 2.
The evacuation of the ENC will be coordinated by the ENC' Coordinator.
~
3.
The alternate' Emergency News Center will be located in the "Little Rock" room on the 24th floor of the TCBY Tower in Little Rock, and media personnel will. assemble at the AP&L local office.at 9th and Louisiana streets (see Page 3 of 3 of this attachment. for building locations).
4.
Ensure that the media representatives present at the EOF are evacuated and are aware of where they are to assemble. Instruct two (2) Site Media <
Coordinators to meet them at the 9th and Louisiana AP&L office to ensure that contact is maintained between the relocated ENC personnel and media
~
representatives.
5.
When advised of an evacuation, contact Entergy Business Services.(EBS).
facilities personnel, to advise'them of the impending evacuation of
. '~} '
Entergy personnel and media representatives to Little Rock. The names and
(
(_s/.
numbers of EBS personnel may be found in the Communications Managers.and ENC Coordinators duty books.
l 6.
Evacuation of the ENC will be by personal and company vehicles for employees. Evacuation of news media personnel will be by their personal or business vehicles when available. When not available, car pooling with other media will be required.
I 7.
Evacuation of the ENC'is ordered by the EOF Director, or by the TSC Director'in the absence of the EOF Director.
l 8.
The Communications staff are to remove: the following equipment and visual aids when evacuating the ENC and take them to the' alternate ENC.
a.
All visual aids b.
One typewriter c.
Video Production equipment d.
Audio equipment e.
Office supplies f.
One overhead projector g.
One 35 mm projector-h.
Two flip charts with markers 1.
Two projector stands j
j.
Other equipment as needed x_-
1
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Proc > work PLAN No.
. PROCEDURfdWORK PLAN TITLE:'
PAGE:
27 Cf 32 '
Rev:
-1 1903.068
- EMERGENCY RESPONSE FACILITY - EMERGENCY NEWS CHANGE:
CENTER (ENC).
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ATTACHMENT'4-(cont.)
ALTERNATE EMERGENCY NEWS CENTER AND MEDIA STAGING ~ AREA LITTLE ROCK LOCATIONS Page 3 of 3' RUSSELLVILLflANO F4s
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. EMERGENCY RESPONSE FACILITY ~ EMERGENCY NEWS CENTER (ENC) ~--
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EMERGENCY NEWS CENTER AND MEDIA AREAS
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Purpose Room Number Primary Media Work Area 139' 140 Primary Media Work. Area' Media Work Area 142 Media Work Area 146' Media Work Area 158 Media Work Area
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(ROOM ASSIGNMENTS) m Purpose Room Number Auditorium (Press Conferences and Briefings) 235 Auditorium (Press Conferences'and Briefings) 237 ENC Work Area.
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