ML20072K042
| ML20072K042 | |
| Person / Time | |
|---|---|
| Site: | Arkansas Nuclear  |
| Issue date: | 08/17/1994 |
| From: | ENTERGY OPERATIONS, INC. |
| To: | |
| References | |
| NUDOCS 9408290320 | |
| Download: ML20072K042 (34) | |
Text
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4 , 8 ENTERGY OPERATIONS INCORPORATED ARKANSAS NUCLEAR ONE Arkansas Nuclear One Russellville, Arkansas Date: 940818 MEMORANDUM TO: 103 *Please return transmittal CC - NRC - WASHINGTON to Document Control, 3RD floor Admin Bldg
- FROM: DOCUMENT CONTROL Ref Key: 16415
SUBJECT:
PLANT MANUAL UPDATE: NEW PROCEDURE PROCEDURE / FORM NUMBER: OP-1903.068 REV. #0 TC # 0 PC # 0 PROCEDURE / FORM TITLE: EMERGENCY RESPONSE FACILITY NEW CENTER ENC The following pages of the indicated procedure (s) contains items which involve personal privacy or proprietary material. PLEASE REMOVE THE INDICATED MATERIAL PRIOR TO DISTRIBUTION TO PUBLIC DOCUMENT ROOMS, ETC.
PROCEDURE (S) PAGE(S)
SIGNATURE: DATE:
UPDATED PRINT NAME form title: form no. rev.
TRANSMITTAL ( PROCEDURE / WORK PLANS / CING ES / FORMS ) 1013.002H 04.0 9408290320 940817 L i
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ENTERGY OPERATIONS INCORPORATED ARKANSAS NUCLEAR ONE O = ENTERGY EMERGENCY RESPONSE rACILITY - PROC / WOR K PLAN NO. REV.
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1 PROC ANORK PLAN NO.
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TABLE OF CONTENTS SECTION PAGE NO.
1.0 PURPOSE.................................................... 2 l 2.0 SCOPE..............................,....................... 2
3.0 REFERENCES
......... ..................... ................. 2 ,
4.0 DEFINITIONS................................................. 2 5.0 RESPONSIBILITY AND AUTHORITY............................... 3 6.0 INSTRUCTIONS............................................... 3 6.1 ENC Description....................................... 3 6.2 ENC Activation........................................ 4 1 I
6.3 Duties of the ENC Staff............................... 4 6.4 Emergency News Center (ENC) Operations................ 6 6.5 ENC Emergency Kit..................................... 10 7.0 ATTACHMENTS................................................ 11 7.1 Attachment 1 - Position Guides and Task Assignments for the ENC Staff Position Guide A - Communications Manager... 12 Task Guide A ENC Coordinator......... 15 Task Guide A Corporate Liaison....... 18 Task Guide A Local Govt. Communicator 19 Position Guide B - Communications Liaison... 20 1
7.2 Attachment 2 - Guidance for Determining the Need and Magnitude of the Public Info Response.. 23 7.3 Attachment 3 - Responsibilities for Distribution of Info Releases and for Info Interfaces.. 24 7.4 Attachment 4 - Emergency News Center Coordinator t
Checklist.............................. 25
(
7.5 Attachment 5 - EOF Floor Plan (Lower Floor)........... 28 7.6 Attachment 6 - EOF Floor Plan (Upper Floor)........... 30 7.7 Attachment 7 - ENC (EOF Room 240), Floor Plan......... 32
PROC./ WORK PLAN MO.
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g EMERG EMERGENCY RESPONSE FACILITY - REV: 0 l CHANGE:
EMERGENCY NEWS CENTER (ENC) J 1.0 PURPOSE
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l This procedure describes the Emergency News Center (ENC) and the role of this !
l facility to provide guidance for coordination and distribution of public information releases concerning serious events at Arkansas Nuclear One. The (
objective of this procedure is to provide prompt, accurate and understandable !
information and establish central control over information releases in order to minimize contradictions and confusion. j l
2.0 SCOPE This procedure includes the physical description of the ENC 2.long with the l instructions for activating and operating the facility. In addition, the l responsibilities of each position assigned to this facility are described in !
the form of position guides and/or tasks. '
3.0 REFERENCES
3.1 References Required:
i 3.1.1 Emergency Plan !
l O 3.1.2 Emergency Public Communications Manual, INPO 93-013, December 1993 3.1.3 1903.067, " Emergency Response Facility-Emergency Operations Facility (EOF)"
l 3.1.4 Station Directive A6.202, "Public Communications" j l
l 3.2 Commitments:
l
) 3.2.1 OCNA048511, IR 313;368/85-02; entire procedure '
3.2.2 OCANO38313, Response to IR 313/8211;368/8209; section 6.3.3 f and Task Guide A-1B. I 3.2.3 OCAN068320, Emergency Plan Evaluation Report Response Update; section 6.3.3, Position Guide B and Task Guide A-3.
l 3.2.4 0CHA048511, IR 50-313/8122-81; 50-368/8121-81; entire procedure.
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3 of 32 EMERG EMERGENCY RESPONSE FACILITY - HANGE: 0 rnrec_ency neue centro nur s 4.0 DEFINITIONS 4.1 Emergency Response Organization (ERO) - The organization which is composed of the Initial Response Staff (IRS), the EOF staff, the TSC staff, the OSC staff, and the Emergency Team members. It has the capability to provide manpower and other resources necessary for immediate and long-term response to an emergency situation.
4.2 Emergency Operations Facility (EOF) - The near-site emergency response facility located approximately 0.65 miles northeast of the reactor buildings. This facility serves dually as the training facility and also contains the Emergency News Center (ENC).
4.3 Emergency News Center (ENC) - This facility is located within the EOF, and serves as the primary location from which all internal and public communications dealing with an emergency at ANO are coordinated, controlled and released to the public.
4.4 Corporate Emergency Center (CEC) - The Entergy Operations " corporate" emergency response center located in Jackson, Mississippi. The CEC serves as a management support facility for ANO and performs those functions detailed in this procedure for that facility.
5.0 RESPONSIBILITY AND AUTHORITY 5.1 Position Guides and Task Assignments detailing the responsibilities of the emergency communications positions assigned to the Emergency News Center are provided in Attachment 1.
5.2 The Communications Manager has overall responsibility for emergency communications at ANO and ensuring that the ENC is activated and prepared to facilitate the distribution of accurate and timely information to the public.
6.0 INSTRUCTIQHE 6.1 ENC Description 6.1.1 The ENC is located within the Emergency Operations Facility (EOF) approximately 0.65 miles northeast of the Reactor Buildings at ANO. The primary facility location for the ENC is Room 240, but may also include the Auditorium and selected rooms in the EOF (see Attachments 5 through 7).
6.1.2 The ENC serves as the primary location for the following functions:
J A. The central point from which all internal and public communications are coordinatud and controlled.
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B. A media and conference facility for the release of information to the media.
C. A coordination facility for the control of rumors and non-factual information concerning emergencies at ANO.
D. The primary information link for the Corporate Emergency Center (CEC) communications group, which has responsibility for the distribution of information concerning the emergency at ANO to designated contacts (see section 6.3.3).
6.1.3 In the event of the necessity to evacuate the EOF / ENC due to radiation or other hazards, an Alternate EOF / ENC is provided at the AP&L Russellville District Office. This facility is located approximately 7 miles southeast from ANO. The ENC Coordinator .
will coordinate the evacuation of the ENC per Attachment 4, l Section II (floor plan is on page 3 of the attachment) of this l
procedure.
6.2 ENC Activation O 6.2.1 The Emergency News Center is activated at an Alert or higher emergency class and stays activated (1) through recovery operations, (2) until the emergency is over, or (3) until media interest subsides to the point that information can better be distributed through corporate headquarters. ;
1 The Emergency News Center may be activated at lower levels of emergency action, if deemed appropriate by the Communications Manager and the EOF Director. Such conditions include unusual media or public interest in the emergency.
6.2.2 The ENC Coordinator will be responsible for ensuring that the ENC is set up in accordance with the guidance established in Attachment 4, " Emergency News Center Coordinator Checklist".
The ENC will be set up in cooperation with the EOF Maintenance Coordinator (see procedure 1903.067).
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() E"ERCE!'CY *! EMS CE"TER (EMC) 6.3 Duties of the Emergency News Center Staff l NOTE: l l During the early stages of an emergency situation, l l the Vice President, Operations - ANO or his designee l l (TSC Director or EOF Director) and/or the Communications l l Manager are responsible for disseminating all infor- l l mation and data to the news media. Normally during a l l protracted emergency situation, the Emergency Operations l l Facility Director or the Communications Liaison should l l be the company spokesperson. l As appropriate to the situation, the Communications Manager may designate coordinators of the following areas to assist him/her in meeting the emergency communications objectives Emergency News Center (ENC)
Coordinator, Corporate Liaison and the Local Government Communicator.
Additional assistance is provided by trained personnel to facilitate the responsibilities of these coordinators.
1 The following duties of the spokesperson, Communications Manager and ;
designated coordinators are specific where possible, but not all
% inclusive. Additional duties may be required of all positions depending on the nature of the emergency.
l l NOTE: l l l All communications personnel should maintain a message l j l log of all incoming and outgoing communications. l l l 6.3.1 Spokesperson A. The primary spokesperson should be the Emergency Operations ;
Facility (EOF) Director, or his/her designee. Only those !
persons authorized by the EOF Director shall make public j comments on the emergency. The Communications Liaison may j provide media status reports, as directed.
l B. All spokespersons must have completed a training course on media relations, unless exempted by the Communications Manager or the EOF Director.
C. To the extent possible, spokespersons shall make maximum use of visual aids in explaining the emergency conditions.
D. All comments shall follow the guidelines of being accurate, p prompt, and credible.
Y E. The spokesperson should coordinate with State and Federal officials in the EOF prior to news conferences to ensure the consistency of information released.
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EMERG EMERGENCY RESPONSE FACILITY - CHANGE: 0 h(N EMERCE"CY "EE'S CE"TER (F"C) 6.3.2 Emergency News Center Staff Detailed duties and responsibilities for the positions and tasks I associated with emergency communications at ANO are listed in l Attachment 1, " Position Guides and Task Assignments for the I Emergency News Center".
6.3.3 Corporate Emergency Center (CEC)
Upon activation of the ERO and the Emergency News Center, the )
Corporate Liaison shall establish contact with the Public Information Coordinator or his assistant at the Corporate Emergency Center (CEC) and provide news releases and information necessary for the corporate communications personnel to perform the following duties for ANO:
l A. Obtain media releases from ANO and distrib+tte them throughout Entergy offices to keep employees informed (via l Inside Entergy).
B. Take inquiries from appropriate State and Federal elected
- c. officials not directly involved in response to the f incident. Maintain communications with these officials by keeping them informed, screening their requests and forwarding their i ,tries to the ANO Corporate Liaison for appropriate dispost a. Notify these individuals upon termination of the srgency event.
C. Establish and maintain contact with other utilities, providing them with periodic information releases. (via Nuclear Network, etc.).
D. Ensure that the various service organizations, such as EPRI, NEI and INPO are kept informed of the events occurring at ANO.
E. Monitor selected national television networks (CNN, WGH, etc.) to detect inaccurate or misleading information that is being broadcast. Ensure that the Corporate Liaison is aware of all findings, and if appropriate, relay the accurate information to the network.
F. Ensure that the financial community and Entergy's insurers are informed of the emergency, and that they are kept abreast of ongoing events. Also, ascertain the legal ramifications resulting from the event and advise ANO, as appropriate.
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(_ G. Notify other utilities, service organizations, and the media of termination of the emergency event.
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(_,) Et!ERCE"CY "FHS CE"TER (E"C) 6.4 Emergency News Center (ENC) Operations 6.4.1 News Releases A. Initial Release
- 1. The Vice President, Operations - ANO and the Emergency Operations Facility Director are authorized to release l information to the public in those incidents where an immediate release of information is prudent or necessary and the Communications Manager is unavailable.
- 2. The EOF Director shall evaluate the severity of an incident at ANO and determine whether it is necessary to activate the Communications Manager in order to l
issue information releases regarding the incident.
The EOF Director makes the determination of whether the incident is of an importance that requires an immediate release, or if the release can wait until normal working hours. Attachment 2 provides guidance for this determination.
- 3. When an information release is appropriate, the Communications Manager is responsible for activating sufficient members of the ERO communications staff to support the information needs of the emergency response.
- 4. The Communications Manager is responsible for the preparation of the initial Entergy Operations information release regarding the incident and for obtaining EOF Director approval of this release prior to issuance. The Communications Manager and the EOF Director should jointly determine appropriate distribution for the release. Responsibilities for the distribution of information releases are shown in Attachment 3.
B. Follow-up Releases l
- 1. The Communications Manager, with the assistance of the Communications Liaison, shall assist the EOF Director in the formulation of an information release program for the incident.
- 2. The Communications Manager, with concurrence of the EOF Director, should establish communications with NRC (s,
()% and ADH public information officials to ensure mutual I review and coordination of information releases in I
order to minimize contradiction and confusion.
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C. Preparation of News Releases
- 1. News releases are prepared at least once daily and as often as necessary during fast moving events.
- 2. News releases are prepared under the direction of the Communications Manager with technical assist.ance from )
the Communications Liaison, and approved by the EOF i Director.
- 3. The Communications Manager obtains his information from ANO operating personnel on duty at the EOF, and confirms this information with the Communications Liaison.
- 4. The approved news release is delivered to the ENC Coordinator, and he/she distributes it to the appropriate personnel for further distribution (see Attachment 3).
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- 5. Copies of news releases may be retyped, however, all wording must be identical to the original.
- 6. News releases will be coordinated with State and Federal officials, as applicable, prior to their public release in an attempt to ensure consistency of information released.
6.4.2 Format of News Releases A. All releases should be on Entergy Operations News Release letterhead.
B. All releases should note the time and day (e.g., 10:00 AM, July 27, 1994) and the number sequence in which it was issued. The release should also note at what time the information was current.
C. All information should be attributed to either the Company or an employee of the Company. Designated spokespersons in the ENC and officers of the Company are the only Company personnel whose names are to be used in releases.
D. Names of Company employees should be used when sta' ~ 3nts are important, represent significant changes, or r;c intended to correct misinformation.
When names of employees are used, the release shoald O further identify the employee by normal corporate title and by explanation of the employee's emergency duties.
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EMERGENCY NEWS CENTER (ENC)
E. If a release is to contain information from any agency other than the Company, permission should be obtained from that agency by the Communications Manager.
I F. Releases should be as concise as possible, and yet cover the necessary information. At least once per day, a summary news release should be issued reviewing all events to that point, j G. All releases should be double spaced, with generous margins l and typed on one side only. After the title page, ;
subsequent pages should be slugged (Entergy-ANO Emergency) '
in the upper left-hand corner with the page number in the ;
upper right hand corner (e.g., Page 2). I
. . . Samples of prepared news releases for different types of '
emergencies should be maintained by the ANO Communications {
group and stored in the ENC Emergency Kit. Such planned j news releases may be of value in speeding the initial announcement of an emergency. However, the very nature of ,
accidents precludes the possibility of elaborate l preparation of language. News releases will have to be
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O wrftten and approved rapidly and accurately as the accident and recovery develop, i
6.4.3 News Conferences and Briefings i A. The Communications Manager presides at the news conferences in the EOF. The principal Company spokesperson will be designated in advance and will have had appropriate speaker training. Other Company spokespersons will be used at briefings when their particular expertise is needed. j B. Federal and State agencies are invited to have spokespersons present at all news conferences. They are i invited to answer questions or to comment. If state / city / county officials choose to have a separate briefing facility, ANO will make provisions for communications between centers and have a person at the other media center to monitor statements. ,
C. To the extent possible, written statements, along with charts and diagrams, will be distributed to the news media representatives at the news conferences.
D. The official Company spokesperson will be the EOF Director, or his/her designee, who can respond to technical as well as company policy questions. The Communications Liaison O may give status briefings and/or updates.
E. Television recordings and radio tapings by the media are permitted throughout the briefings.
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F. Personnel trained in video production shall videotape all news conferences. Transcripts may be prepared from the ;
tapes, as appropriate. The tapes and transcripts (if l prepared) shall become a part of the official file.
G. News conferences shall be held, as necessary. If there is a dramatic change in the emergency situation, a special news conference will be arranged.
H. The time for news conferences shall be posted outside of I the auditorium door (signs are kept in the ENC Emer. kit).
Additionally, ten minutes before each news conference, a i message should be broadcast over the building public l address (PA) system.
I. Company media representatives shall make copies of all news releases available at different locations throughout the EOF.
6.5 ENC Emergency Kit 6.5.1 The ENC Emergency Kit is located in the EOF in Room 240 along the West wall. The kit remains locked during normal conditions and may be accessed in an emergency by obtaining the hey from the red box located on the door of the kit.
A copy of the ENC Coordinators Checklist (Attachment 4) is located in a clear plastic slipcase attached to the front of the i kit door. A working copy of the checklist shall be available in the slipcase at all times, and replaced with a new copy after ,
use during an emergency or a drill / exercise.
6.5.2 The kit contains material and supplies necessary for ENC
, personnel to perform their required duties. Examples of I supplies include clerical items (pens, paper, etc.), charts, l graphs and media for news releases, forms and checklists, media !
information kits, etc.
Contents of the kit shall be maintained by ANO Emergency Planning (EP). An inventory checklist providing a description j and check-off of items is contained in procedure 1903.060, l
" Emergency Supplies and Equipment". This inventory is performed '
on a quarterly basis. The kit shall also be inventoried following an emergency event or following a drill or exercise, as applicable.
Contents of the kit shall be replaced, updated or added to per request from ENC personnel or as deemed necessary by findings ,
during the post drill / exercise critique process. '
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11 of 32 "s EMERG EMERGENCY RESPONSE FACILITY - CHANGE: 0 E"EPCE"C? "n'c CE"TER (E!!C) 7.0 ATTACHMENTS 7.1 Attachment 1 " Position Guides and Task Assignments for the ENC staff" Position Guide A - Communications Manager Task Guide A ENC Coordinator Task Guide A Corporate Liaison Task Guide A Local Govt. Communicator Position Guide B - Communications Liaison l 7.2 Attachment 2 " Guidance for Determining the Need and Magnitude of the Public Information Response" l 7.3 Attachment 3 " Responsibilities for Distribution of Information Releases and for Information Interfaces" l 7.4 Attachment 4 " Emergency News Center Coordinator Checklist" 7.5 Attachment 5 " Emergency Operations Facility (Lower Floor)" '
Floor Plan and Emergency Communications Room Assignments 7.6 Attachment 6 " Emergency Operations Facility (Upper Floor)"
Floor Plan and Emergency Communications Room Assignments i l
7.7 Attachment 7 " Emergency News Center (EOF Room 240), Floor Plan" '
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CHANGE: 0 POSITION GUIDE A COMMUNICATIONS MANAGER A. Normal Reporting Location Emergency Operations Facility (EOF)
B. Reports To EOF Director C. Supervises / Coordinates
- 1. Supervises:
- ENC Coordinator
- Corporate Liaison
- Local Government Communicator
- Rumor Control
- Site Media Coordinator
- 2. Coordinates Emergency News Center operations and is responsible for all emergency communications pertaining to an emergency event at ANO.
D. Duties
- 1. Immediate Actions
- a. When notified of an Emergency Plan activation, report to your assigned facility (EOF Command Room and/or room 251) and, if not already performed, notify CNS (964-3683) that you are staffing your ERO position.
- b. Write your name on the EOF Staffing Board located in the EOF Command Room, under the position that you are staffing.
- d. Notify and assign personnel to perform the following tasks, as appropriate: A-1, A-2 and A-3.
- e. Prepare statements for transmittal to elected state and local officials and the financial community, with the approval of the EOF Director, and release them to the ENC Coordinator for further distribution.
- f. . Provide the initial news release for dissemination to the local media (as necessary, acquire the help of ENC personnel).
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- g. Issue memoranda within Entergy Operations and AP&L, with the approval I of the EOF Director, as to who can serve as company spokespersons to l the media. l
- h. Obtain all necessary forms needed for your position from the file tray located in the Command Room or the Emergency Kit located in the Command Room:
(1) Form 1903.067B (2) ERO Chronological Log
- 2. On Going Actions
- a. Obtain information from ENC personnel regarding the number and type (print, TV, etc.) of media who have arrived at the EOF.
- b. Report status of media activities to the EOF Director,
- c. As necessary, assign personnel from the Emergency News Center (ENC) for additional / emerging duties.
[ d. Formulate plans for follow-up information releases and news conferences. Coordinate release with involved Federal and State organizations, including input from the Local Government-Communicator and the Corporate Liaison,
- e. Ensure that the ENC has arranged for the recording of all news conferences, official public statements and selected media broadcasts
- f. Report manpower status to the EOF Director.
- g. Evaluate the need to activate other Entergy departments to provide information to the public.
- h. Through the Local Government Communicator, ensure there is adequate personnel, equipment and space offsite for dissemination of information to the public (alternate media center, etc.).
- 1. Resolve any communications problems that could not be satisfactorily solved at the task / staff level. .
- 3. Special Actions _to be Implemented as Needed
- a. Establish a schedule of working hours to support around-the-clock operation. Notify the EOF Support Superintendent for assistance.
- b. If an EOF evacuation is declared by the EOF Director, relocate to the Alternate EOF in accordance with Procedure 1903.034, " Emergency Operations Facility Evacuation".
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- 4. Shift Change
- a. Upon arrival of your shift replacement, turn over all pertinent documents, forms, etc.
- b. Brief your replacement on the event history and ongoing ENC activities pertaining to the event.
- c. Notify the EOF Support Superintendent of the staffing change. ;
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- d. Update your position status on the EOF Staffing Board.
- 5. Actual Event / Drill Termination
- a. Notify staff upon termination of Emergency News Center operations l (activities in the ENC may continue well after termination of an i emergency event at ANO). j l
- b. Collect and organize in chronological order all of your documents, !
logs, procedures, supplies, etc., and help restore the EOF.
- c. Provide a list of any forms or supplies needing replenishment to Emergency Planning.
- d. Turn over all documentation generated during the emergency / drill to Emergency Planning.
- e. Participate in the post emergency / drill critique to identify weaknesses and strengths.
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POSITION GUIDE A TASK A-1 EMERGENCY NEWS CENTER COORDINATOR
- 1. Notified of Emergency News Center (ENC) activation.
- 2. Manage the preparation and activation of the ENC per Attachment 4, " Emergency News Center coordinator Checklist", and, if necessary, the alternate ENC.
- 3. Notify the Communications Manager of your arrival at the ENC, the status of preparation of the ENC and if any media representatives have arrived at the EOF.
- 4. Assign personnel to perform the following tasks, as appropriate: A-1A (Site Media Coordinator) and A-1B (Rumor Control). Ensure that an adequate number of personnel are designated to perform these duties.
- 5. If necessary, during protracted operations, arrange for the staffing of the ENC and media centers 24 hrs / day, and ensure that a turnover is provided to the incoming personnel.
- 6. Manage the clerical support and video production functions of the ENC (clerical instructions, release distribution lists, etc., are located in your duty notebook which is kept in the ENC Emergency Kit).
- 7. Designate Rumor Control personnel to monitor selected local radio and television broadcasts.
- 8. If you must leave the ENC for an extended period of time, designate a temporary replacement and ensure that he/she is cognizant of the status of current
, operations.
- 9. Notify all ENC personnel of termination of activities of the ENC (activities in the ENC may continue well after termination of an emergency event at ANO).
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EMERG EMERGENCY RESPONSE FACILITY - CHANGE: 0 EMERCE""Y *!EWS CE!-!TFo ( E!'C)
POSITION GUIDE A TASK GUIDE A-1A SITE MEDIA COORDINATOR
- 1. Notified of Emergency News Center (ENC) activation. 4 l
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- 3. Distribute approved initial (and additional) information releases to the media present at the EOF.
- 4. Contact KARV, KCAB, Russellville Courier-Democrat, and Dardanelle Post Dispatch and provide them the initial release (Phone numbers are listed in your duty i notebook). ;
- 5. Contact the Arkansas Democrat-Gazette, KTHV, KARK and KATV TV stations in Little Rock and KFSM TV in Fort Smith and provide them with the initial release (Phone numbers are listed in your duty notebook). !
- 6. Act as interface / liaison between the company and the media at the EOF.
- 7. Provide press identification badges to all media representatives assembled at the EOF (badges are located in the ENC Emergency Kit). l
- 8. Provide pre-assembled information packages from the ENC Emergency Kit (ERO personnel biographies, ANO and Nuclear power information, etc.) to the media.
- 9. Compile and provide to the ENC Coordinator an estimate of how many and what type of media personnel are present and are expected at ANO.
- 10. Coordinate with security for the control of access of the media to areas in the EOF.
- 11. Release communications equipment as needed to the Local Government Communicator and/or AP&L Russellville personnel.
- 12. Provide assistance to the Communications Manager and/or ENC Coordinator, as necessary. '
- 13. As directed, schedule and arrange for news conferences for the company spokesperson.
- 14. Coordinate the video-taping of all press conferences concerning the incident.
^
- 15. Ensure that the ENC Coordinator is kept abreast of your tasks and that he/she is made aware of any problems concerning media activities.
- 16. Notify the media of emergency status change or termination, as appropriate.
_a
PROC./ WORK PLAN NO.
m 8JEF Entergy ARKANSAS NUCLEAR ONE 1903.0s8 SERIES TITLE: PROCEDURE' WORK PLAN TITLE: PAGE: 17 of 32 g
Operations EMERG EMERGENCY RESPONSE FACILITY - REV: 0 CHANGE:
EMERGENCY NEWS CENTER (ENC)
POSITION GUIDE A TASK GUIDE A-1B CONTROL
- 1. Notified of Emergency News Center (ENC) activation.
- 3. Monitor selected local radio stations in the Russellville, Dardanelle, and Little Rock areas.
- 4. Monitor selected local television stations in the Little Rock and Fort Smith areas.
- 5. Prepare rumor advisory messages for release to Entergy Operations and AP&L employees. The messages provide guidance on reporting rumors to the designated coordinator for rumor control.
- 6. Prepare responses to rumors using information provided by the Communications O Liaison and other ERO personnel.
- 7. Ensure that the ENC Coordinator is kept abreast of your tasks and that he/she is made aware of any problems concerning these tasks.
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PROCANORK PLAN NO.
m
$3E: Entergy ARKANSAS NUCLEAR ONE
~ , -
~~~
g7 g gg SERIES TITLE: PROCEDUREWORK PLAN TITLE: P GE:
}"}"{
f- EMERG EMERGENCY RESPONSE FACILITY - CHANGE: 0 F'4ERCE!-!CY "F" CE"TEP (E!!C)
POSITION GUIDE A TASK GUIDE A-2 CORPORATE LIAISON
- 1. Notified of Emergency News Center (ENC) activt. tion. Work location for this task is in room 241 in the EOF.
- 2. Notify the Communications Manager of your arrival at the ENC.
- 3. Establish and maintain contact (includes phone, computer network and FAX links) with the Public Information Coordinator or his/her assistant at the Corporate Emergency Center (CEC, see Emergency Telephone Directory for phone and FAX numbers) located at Echelon in Jackson, MS.
- 4. Provide direct communication and information to the CEC communications staff, sufficient to ensure that CEC performs the services detailed in section 6.3.3 of this procedure.
- 5. Ensure that important information received from the CEC is conveyed to the
, appropriate position or task in the ENC for disposition (i.e., Local Government
\ Communicator, Rumor Control, etc.).
- 6. Coordinate with the CEC any requests from national or regional media representatives to set up interviews, arrange for special technical services, etc. If necessary, enlist the aid of a Site Media Coordinator to assist with arrangements.
- 7. Contact the ENC Coordinator for additional communications personnel if they are needed to accomplish this task.
a
t PROC. WORK PLAN NO.
m M Entergy ARKANSAS NUCLEAR ONE
~~
"{
gggggg SERIES TITLE: PROCEDUREWORK PLAN TITLE: GE:
EMERG EMERGENCY RESPONSE FACILITY -
O 5"ERCF*!CY '!9:?! CE?-!TER (E*!C)
CHANGE: 0 POSITION GUIDE A 9
TASK GUIDE A-3 LOCAL GOVERNMENT COMMUNICATOR i l
- 1. Notified of Emergency News Center (ENC) activation. Work location for this task is in room 241 in the EOF.
- 2. Contact the mayors of Russellville, London, Dover, Dardanelle, Atkins, Paris, i Morrilton, Danville, and Clarksville, and inform them of the event at ANO (refer to list in your duty notebook).
- 3. As appropriate, contact county officials and state representatives who live in the Russellville area (refer to list in your duty notebook.
- 4. Maintain contact with these local officials throughout the duration of the emergency event. Record (keep a log) and attempt to answer their concerns and questions.
- 5. Upon requests by the counties, arrange for ANO personnel to act as liaisons at Pope, Yell, Logan, Conway and Johnson County Emergency Operations Centers O' (EOC's).
- 6. Provide input, as necessary, to the formulation of media releases concerning local officials and public reaction.
- 7. Ensure that the Communications Manager is kept abreast of your tasks and that he/she is made aware of any problems.
- 8. Notify local officials of emergency event termination.
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I PROC./ WORK PLAN NO. 1
&_ Entergy ARKANSAS NUCLEAR ONE l
'~ 1903.o68 !
SERIES DRE:
OPerations EMERG PROCEDUREsWORK PLAN TITLE:
EMERGENCY RESPONSE FACILITY -
PAGE:
REV:
20 of 32 j 0 1 CHANGE:
EMERGENCY NEWS CENTER (ENC)
POSITION GUIDE B COMMUNICATIONS LIAISON l l
A. Normal Reporting Location Emergency Operations Facility (EOF) I B. Reports To i
EOF Director C. Supervises / Coordinates
- 1. Coordinates information flow between the EOF Director /ERO personnel and the Communications Manager and his/her staff to transfer information regarding plant status, technical information and ERO activities.
- 2. Assistants designated by Communications Liaison as needed.
D. Duties ,
b
() 1. Immediate Actions
- a. When notified of an Emergency Plan Activation, report to your assigned facility (EOF command room) and, if not already performed, notify CNS (964-3683) that you are staffing your ERO position,
- b. Write your name on the EOF Staffing Board in the EOF Command Room, under the position that you are staffing.
- d. Obtain available information on emergency classifications and plant conditions (if necessary, consult more than one source to confirm information). Possible sources include:
(1) EOF Director (staff briefing)
(2) EOF Status Board (3) Other EOF staff personnel
- e. If applicable, organize your staff and have them report to a location specified by you.
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PROCANORK PLAN NO.
ARKANSAS NUCLEAR ONE
&.~ . Entergy 1903.068 SERIES TITLE: PROCEDURE / WORK PLAN TITLE: PAGE: 21 of 32 Operations
()
EMERc EMERcENCY RESPONSE FACILITY - REV: 0 CHANGE:
EMERGENCY NEWS CENTER (ENC)
- f. Obtain all necessary forms needed for your position from the file tray located on your table in the Command Room or the Emergency Kit located in the Command Rooms (1) Form 1903.067B (2) ERO Chronological Log
- 2. On Going Actions i
- a. Refer to procedure 1903.067, Sections 6.1 through 6.5 for a description on the EOF facility and information relating to EOF activation criteria, EOF staffing, EOF staff turnover and the Alternate EOF.
- b. Using Form 1903.067B, " EOF Director Status Update Guide", provide current updates to the EOF Director,
- c. Provide input to the Communications Manager and EOF Director regarding the need for and level of information releases.
d.
O Assist in issuing information releases, in accordance with this procedure, section 6.4, as directed and approved by the EOF Director.
- e. Establish communications with collocated State Emergency Response Officials, and maintain contact and dialogue throughout the emergency.
- f. Coordinate with collocated NRC officials and ensure that an open communications dialogue is maintained throughout the event,
- g. Maintain a chronological log of events pertaining to your position.
- 3. Special Actions to be Implemented as Needed
- a. If applicable, establish a schedule of working hours to support i around-the-clock operations. Notify the EOF Support Superintendent j for assistance. ;
l
- b. If an EOF evacuation is declared by the EOF Director, relocate to the Alternate EOF in accordance with Procedure 1903.034, " Emergency Operations Facility Evacuation".
- 4. Shift Change
- a. Upon arrival of your shift replacement, turn over all pertinent' documents, forms, etc.
O b. Brief your replacement on the current Emergency Classification, status of the plant, information on the Status Boards and ongoing measures that you have been assigned, i
l
PROCsWORK PLAN NO.
ARKANSAS NUCLEAR ONE
&_ Entergy
~
1903.0s8 SERIES TITLE: PROCEDUREWORK PLAN TITLE: PAGE: 22 of 32 Operations EMERG EMERGENCY RESPONSE FACILITY - REV: 0 CHANGE:
EMERGENCY NEWS CENTER (ENC)
- c. Notify the EOF Support Superintendent of the staffing change.
- d. Update your position status on the EOF Staffing Board.
- 5. Actual Event / Drill Termination
- a. If applicable, notify those individuals working under your position that the event / drill has been terminated. ,
- b. Collect and organize in chronological order all of your documents, logs, procedures, supplies, etc., and help restore the EOF.
- c. Provide a list of any forms or supplies needing replenishment to Emergency Planning.
- d. Turn over all documentation generated during the emergency / drill to Emergency Planning,
- e. Participate in the post emergency / drill critique to identify weaknesses and strengths.
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PROC.MORK PLAN NO.
A_ Entergy ARKANSAS NUCLEAR ONE
~' 1903.068 :
GERIES TITLE: PROCEDUREMORK PLAN TITLE:
Operations EMERG PAGE:
REV:
23 of 32 i EMERGENCY RESPONSE FACILITY - O e CHANGE:
'J EMERGENCY NEWS CENTER (ENC)
ATTACHMENT 2 GUIDANCE FOR DETERMINING THE NEED AND MAGNITUDE OF THE PUBLIC INFORMATION RESPONSE Notification of Unusual Event l
l An immediate news release may or may not be necessary. However, some type of news l release should be issued no later than the next normal working day. Activation of I the Communications Liaison and the Communications Manager and members of the ERO l reporting under him is optional.
l Alert j The Communications Manager shall activate full staffing in preparation for assuming i responsibilities for distribution of information releases. Information releases should be immediately prepared and issued to those groups specified on Attachment 3.
Site Area Emergency Same response as for Alert Emergency Class.
General Emergency Same response as for Alert Emergency Class.
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PROC ANORK PLAN NO.
m M Entergy ARKANSAS NUCLEAR ONE
--,m~
~~~
Operations SERIES TITLE:
EMERG PROCEDUREWORK PLAN TITLE: PAGE:
{ {
EMERGENCY RESPONSE FACILITY - CHANGE: 0 t
E"EocE"CY "Fug cgn7go (guc)
ATTACHMENT 3 RESPONSIBILITIES FOR DISTRIBUTION OF INFORMATION RELEASES AND FOR INFORMATION INTERFACES Emer. Response EOF Entergy Governor-Organization ----> Director ----> Corporate Officer ----> Arkansas l
l-----------> Arkansas PSC COMMUNICATIONS MANAGER l
l Information Release l
l
,F\ i i
i i i
3'j ENC COORDINATOR i
CORPORATE LIAISON LOCAL GOVERNMENT COORD.
- l l l
- County EOC's l
- Elected local and l l l County officials RUMOR SITE MEDIA CORPORATE
- State Representatives CONTROL COORDINATOR EMERGENCY CENTER
+ Public
- Media at ANO + Entergy Employees
- KARV
- KCAB NUMARC
- Russellville
- Utilities Courier
- Financial Community Democrat
- Company Attorneys
- Dardanelle = Company Insurers Post Dispatch
- Federal and State a
Ark. Democrat / elected officials Gazette
- KTHV, KARK, KATV, KFSM TV stations O
PROC./ WORK PLAN NO.
A_ Entergy ARKANSAS NUCLEAR ONE 1903.068
" Operations SERIES TITLE:
EMERG PROCEDUREWORK PLAN TITLE:
EMERGENCY RESPONSE FACILITY -
PAGE:
REV:
25 oi 32 0
CHANGE:
EMERGENCY NEWS CENTER (ENC)
ATTACHMENT 4 EMERGENCY NEWS CENTER COORDINATOR CHECKLIST I. Activation and Responsibilities Initials
- 1. Notified of the emergency by the Computerized Notification System (CNS) or the Communications Manager.
- 2. Assemble an adequate number of ENC personnel to perform the duties required of the Site Media Coordinator and Rumor Control functions in the ENC.
- 3. Upon arrival at the EOF, activate the Emergency News Center as ;
follows (if necessary, enlist the aid of a custodian or ENC l personnel): l
- a. Set up chairs and tables for the media work area (initially, rooms 139 and 140).
(.
- b. See that electric power is available to the media areas either by setting up work locations by electrical outlets or by providing extension cords.
- c. Verify the installation of telephones for the media and communication staff's work stations (there are 50 phone sets located above the ceiling tiles in rooms 139 and 140 for the media's use).
- d. Direct a Site Media Coordinator to prepare a diagram of the media work areas showing where each member of the media will be located,
- e. Ensure that the communication staff's room and work stations are set up in accordance with the floor plan provided in Attachment 7.
- f. Provide the following for news conferences:
Easels (3)
- Visuals - to be determined by communications staff Flip charts and a dry erase board with markers
- Light Pointer
- Set up and test the audio equipment (microphones, speakers, sound levels) & light levels in auditorium Overhead projector and slide projectors
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l PROC./ WORK PLAN NO.
g Entergy ARKANSAS NUCLEAR ONE .
1903.068 i SERIES TITLE: 26 of 32 i Operations EMERG PROCEDURE / WORK PLAM TITLE:
EMERGENCY RESPONSE FACILITY -
PAGE:
REV: 0 CHANGE:
EMERGENCY NEWS CENTER (ENC) l ATTACHMENT 4 (cont.)
Page 2 of 3 1
l
- 4. Fill in the appropriate spaces on the ENC staffing board as personnel !
arrive.
- 5. Maintain an adequate stock of office supplies in the ENC for immediate use.
l
- 6. If necessary, coordinate the evacuation of the ENC (See section II '
below).
II. EVACUATION OF ENC
- 1. An evacuation of the Emergency News Center may be required under the i following conditions: I
- a. Plant Evacuation declared q
- b. Exclusion Area Evacuation declared '
- c. Area Evacuation declared
- 2. The alternate Emergency News Center will be located at the AP&L District office in Russellville (see Alternate EOF and ENC map on following page).
- 3. Evacuation of the ENC will be by personal and company vehicles for employees. Evacuation of news media personnel will be by their personal or business vehicles when available. When not available, car pooling with other media will be required.
r
- 4. Evacuation of the ENC is ordered by the EOF Director, or by the TSC Director in the absence of the EOF Director.
- 6. The Communications staff are to rentove the following equipment and visual aids when evacuating the ENC and take them to the alternate ENC.
- a. All visual aids
- b. One typewriter
- c. Video Production equipment
- d. Audio equipm er.t
- e. Office supplies
- f. One overhead projector
- g. One 35 mm projector
- h. Two flip charts with markers O.
i.
j.
Two projector stands Other equipment as needed
PROC. WORK PLAN NO.
ARKANSAS- NUCLEAR ONE
&_~ Entergy wn, nm SERIES URE: PROCEWREWORK PLAN DRE: GE:
Operations v.
27 of 32 EMERGENCY RESPONSE FACILITY -
O CHANGE: 0 EMERG rnrocency urue crutro erncT ATTACHMENT 4 (cont.)
ALTERNATE EOF AND EMERGENCY NEWS CENTER WORK AREAS AND ROOM ASSIGNMENTS Page 3 of 3 E f fCMEN
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Room Assignment A 16 Communications Manager i
Q 15 20 Media Center Communications Liaison 15/16 Media Personnel Note: Rooms assigned for ENC and media use are crosshatched
PROC.> WORK PLAN NO.
g Entergy ARKANSAS NUCLEAR ONE
~.
1gn u se SERIES TITLE: P GE:
Operations PROCEDURE' WORK PLAN TITLE:
28 of 32 EMERG EMERGENCY RESPONSE FACILITY - CHANGE: 0 rurncency urun crnTrn trnes i
ATTACHMENT 5 EMERGENCY OPERATIONS FACILITY (LOWER FLOOR)
EMERGENCY NEWS CENTER AND MEDIA AREAS
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PROC.1VORX PLAN NO.
g<::Entergy ARKANSAS NUCLEAR ONE
. 1993,ccg SERIES TITLE:
gggg PROCEDUREWORK PLAN TITLE: PAGE:
29 of 32
/" - EMERG EMERGENCY RESPONSE FACILITY - CHANGE: 0
(, rMror_rncy urun centro truci ATTACHMENT 5 EMERGENCY OPERATIONS FACILITY (LOWER FLOOR)
EMERGENCY NEWS CENTER AND MEDIA AREAS Page 2 of 2 ,
(ROOM ASSIGNMENTS)
Purpose Room Number Primary Media Work Area 139 Primary Media Work Area 140 Media Work Area 142 Media Work Area 146 Media Work Area 158 Media Work Area 160
(~.)s
PROC. WORK PLAN NO. ;
ARKANSAS NUCLEAR ONE !
gcr_.Entergy gn3 ncn !
SERIES TITLE: PR CE UREW RK PLAN TITLE: PAGE:
operations 30 of 32 O EMERG EMERGENCY RESPONSE FACILITY -
FMFDCFtJFV PJFUC FFtITFD / FfJP )
CHANGE: 0 ATTACHMENT 6 EMERGENCY OPERATIONS FACILITY (UPPER FLOOR)
EMERGENCY NEWS CENTER AND MEDIA AREAS I g I
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PROC.: WORK PLAN NO.
m M Entergy ARKANSAS NUCLEAR ONE
. ~ . , -
Operations PROCEDURE' WORK PLAN TITLE: PAGE:
{'" "}
O EMERG EMERGENCY RESPONSE FACILITY -
EMERCEMCY '!E"" CENTER 'EMC)
CHANGE: 0 ATTACHMENT 6 EMERGENCY OPERATIONS FACILITY (UPPER FLOOR)
EMERGENCY NEWS CENTER AND MEDIA AREAS Page 2 of 2 (ROOM ASSIGNMENTS)
Purpose Room Number Auditorium (Press Conferences and Briefings) 235 Auditorium (Press Conferences and Briefings) 237 ENC Work Area 239 Emergency News Center 240 Corporate Liaison and Local Government Coord. 241 Press Conference Staging Area 246 Communications Manager 251 O
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1 PROC.: WORK PLAN NO.
g: ; Entergy ARKANSAS NUCLEAR ONE unt nna SERIES TITLE: PROCEDUREWORK PLAN TITLE: PAGE:
32 of 32 EMERG EMERGENCY RESPONSE FACILITY -
O EMERGENCY NEWS CENTER (ENC)
CHANGE:
l ATTACHMENT 7 I
EMERGENCY NEWS CENTER (ROOM 240)
- u. 8 d 3
/ ;
l 3 3 3 3 ;
4 a 3 ,
& 3 5
2 2 0 0 a l d 3
- 1. ENC Coordinator
- 2. Site Media Coordinator
- 3. Rumor Control
- 4. ENC Emergency Kit
- 5. ENC Staffing Board
- 6. FAX Machine
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