ML20059H048

Refers to 940105 Mgt Meeting,Open to Public Observation Re Activities Authorized by NRC License for Plant & Lists Issues Not Specifically Addressed by Presentations.List of Attendees Encl

ML20059H048
Person / Time
Site:	River Bend
Issue date:	01/21/1994
From:	Beach A NRC OFFICE OF INSPECTION & ENFORCEMENT (IE REGION IV)
To:	Mcgaha J GULF STATES UTILITIES CO.
References
NUDOCS 9401260210
Download: ML20059H048 (42)

Text

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1 UNIT E D STAVES

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[eRtc Ig NUCLEAR REGULATORY COMMISSION m

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[,)M _j REGION IV 8

611 RYAN PLAZA DRIVE, SUITE 400 p,

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AHLINGTON TEXAS 760118064

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JAN 21 1994 Docket:

50-458 i

License:

NPF-47 Gulf States Utilities ATTN: John R. McGaha, Vice President River Bend Nuclear Group P.O. Box 220 St. Francisville, Louisiana 70775 This refers to the management meeting, open to public observation, conducted on January 5,1994, at the Region IV office in Arlington, Texas, concerning activities authorized by NRC License NPF-47 for the River Bend Station. This meeting addressed your progress in the implementation of the Near-Term Performance Improvement Plan, which was transmitted to us in your letter dated December 23, 1993. Attendees at the meeting are listed in Attachment 1.

The specific subjects discussed at this meeting are described in Attachment 2.

The Region IV staff raised questions regarding the following issues that were i

not specifically addressed by your presentations:

e The methodology to be used to verify the effectiveness of t' e improvement plans, including independent validation of completed

actions, The approach that will be taken to resolve the backlog of outstanding e

drawing changes, e

Your projected completion date of the outstanding corrective actions that were discussed under Section 5.0 of the plan, and e

The status of the Engineering Support areas (Section 7.0) for which you indicated that all problems have not yet been determined.

Your responses to these questions were acceptable to the extent that you could address the issues. We request, however, that you further address these concerns in future discussions of your improvement plans.

L lt is our opinion that this meeting was beneficial and has provided our staff.

with a better understa.nding of your completed and planned actions under the Near-Term Performance Improvement Plan and your plans for preparing and implementing the Long-Term Performance Improvement Plan.

1 In accordance with 10 CFR 2.790 of the NRC's " Rules of Practice," a copy of this letter will be placed in the NRC's Public Document Room.

gi k 9401260210 940121 PDR ADOCK 05000458 P

PDR.

Gulf States Utilities JAN 2 1 1994 Should you have any questions concerning this matter, we will be pleased to discuss then with you.

Sincerely, a

ae A. Bill Beach, Director i

Division of Reactor Projects Attachments:

1.

Attendance List 2.

Licensee Presentation cc w/o Licensee Presentation:

Gulf States Utilities ATTN:

J. E. Booker, Technical Assistant P.O. Box 220 St. Francisville, Louisiana 70775 Gulf States Utilities ATTN: Harold W. Keiser, Senior Vice President P.O. Box 220 St. Francisville, Louisiana 70775 Gulf States Utilities i

ATIN: Michael B. Sellman, Plant Manager P.O. Box 220 St. Francisville, Louisiana 70775 Gulf States Utilitieb ATTN:

James J. Fisicaro, Manager - Safety Assessment and Quality Verification P.O. Box 220 St, Francisville, Louisiana 70775 Winston.& Strawn i

ATTN: Mark J. Wetterhahn, Esq.

i 1401 L Street, N.W.

Washington, D.C.

20005-3502 Gulf States Utilities ATTN:

Les England, Director i

Nuclear Licensing P.O. Box 220 i

St. Francisville, Louisiana 70775

~

Ds l

Gulf States Utilities l I

cc w/ Licensee Presentation:

Mr. J. David McNeill, III William G. Davis, Esq.

Department of Justice Attorney General's Office P.O. Box 94095 Baton Rouge, Louisiana 70804-9095 H. Anne Plettinger 3456 Villa Rose Drive Baton Rouge, Louisiana 70806 t

President of West Feliciana Police Jury P.O. Box 1921 i

St. Francisville, Louisiana 70775 Cajun Electric Power Coop. Inc.

ATTH:

Philip G. Harris 10719 Airline Highway P.O. Box 15540 Baton Rouge, Louisiana 70895 Hall Bohlinger, Administrator Radiation Protection Division P.O. Box 82135 Baton Rouge, Louisiana 70884-2135 t

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Lbec to DMB (IE45) \\\\

bcc distrib. by RIV:

J. L. Milhoan Resident Inspector Section Chief (DRP/C)

Lisa Shea, RM/ALF, MS: HNBB 45C3 HIS System DRSS-FIPS RIV File Section Chief (DRP/TSS)

Senior Resident Inspector, Cooper j

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Gulf States Utilities,

bec to DMB (IE45) l bec distrib. by RIV:

J. L. Milhoan Resident Inspector-Section Chief (DRP/C)

Lisa Shea, RM/ALF, MS: MNBB 4503 MIS System DRSS-FIPS RIV File Section Chief.(DRP/TSS) l Senior Resident Inspector, Cooper r

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ATTACHMENT 1 l

ATTENDANCE LIST

.i Gulf States Utilities (GSU)

H. Keiser, Senior Vice President, GSU J. McGaha, Vice President, River Bend Nuclear Group E. Ewing, Assistant Plant' Manager, River Bend Station J. Fisicaro, Manager, Safety Assessment & Quality Verification, River Bend Nuclear Group l

T. Leonard, Manager, Engineering NRC J. Milhoan, Regional Administrator, Region IV

~

- A. Beach, Director, Division of Reactor Projects (DRP) j

'S. Collins, Director, Division of Reactor Safety (DRS)

S. Black, Director, Project Directorate IV-2, Office of Nuclear Reactor y

Regulation (NRR)

T..Gwynn, Deputy Director, DRP J. Gagliardo, Chief, Project Section C, DRP P. Harrell, Chief, Technical Support Section, DRP B. Murray,~ Chief, Facilities Inspection Programs Section, Division of Reactor Safety and Safeguards (DRSS)

G. Constable, Chief, Plant Support Section, DRS l

W. Smith, Senior Resident Inspector, River Bend Station P. Wagner, Team Leader, DRS l

R. Schaaf, Acting Project Manager, NRR i

S. McCrory, Chief Examiner, DRS H. Bundy, Reactor Inspector, DRS l

M. Murphy, Reactor Inspector, DRS B. Earnest, Physical Security Specialist, DRSS C. Skinner, Resident Inspector,. River Bend Station C. Hackney, State Liaison Officer S. Wittenberg, Intern, NRR l

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-., _ ~ _..

I ATTACHMENT 2

-m T-ENTERGY

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RIVER BEND STATION PERFORMANCE IMPROVEMENT i

NUCLEAR REGULATORY COMMISSION i

'l AIEETING WITH

'i RIVER BEND STATION MANAGEMENT.

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1 JANUARY 5,1994 -

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RIVER BEND STATION PERFORMANCE IMPROVEMENT AGENDA 1

I.

INTRODUCTION 1

II.

CURRENT RBS MANAGEMENT / ORGANIZATION l

III.

NEAR TERM PERFORMANCE IMPROVEMENT PLAN IV.

NEAR TERM PLAN PROGRESS REVIEW l

V.

REGULATORY INTERFACE IMPROVEMENTS 1

i

.i VI.

LONG TERM PERFORMANCE IMPROVEMENT PLAN j

VII.

PERFORMANCE EXPECTATIONS VIII.

SUMARY 1

.I a

f

1 PURPOSE OF MEETING i

i i

e CONTINUED OPEN COMRINICATION WITH STAFF l

e NRR PRESENTATION e

ENTERGY / GSU MERGER COW LETE e

DISCUSS NEAR TERM PLAN 1

e CURRENT PERFORMANCE IW ROVING l

e REGULATORY PHILOSOPHY e

FUTURE PLANS / EXPECTATIONS j

,.--y 4,.--

4 ENTERGY / GSU MERGER COMPLETED.

DECEMBER 31, 1993 e

ENTERGY OPERATIONS OPERATING CODFANY i

FOR RIVER BEND l

i e

ALL RBS EMPLOYEES NOW ENTERGY t

OPERATIONS EMPLOYEES e

EXECUTIVE ENTERGY MANAGEMEN VISITS.TO' RBS SITE (D.C. HINTZ, E.A. LUP8ERGER).

1 l

l RBS MANAGEMENT TEAM e

INFUSION OF ENTERGY PERSONNEL i

SR. VICE PRESIDENT H.W. KBSER-NUCLEAR OPERATIONS VICE PRESIDENT J.R. McGAHA -

RIVER BEND NUCLEAR GROUP PLANT MANAGER M.B. SELLMAN -

MANAGER - SAFETY ASSESSMENT J.J. FISICARO AND QUALITY VERIFICATION MANAGER ENGINEERING /

T.R. LEONARD -

SYSTEM ENGINEERING DIRECTOR - NUCLEAR SECURITY H.B. HUTCNNS f

ASSISTANT PLANT MANAGER E.C. EWING.

MAINTENANCE

-l DIRECTOR - NUCLEAR LICENSING O.P. BULICH i

DIRECTOR - CHEMISTRY J. HOLMES e

OTHER ENTERGY RESOURCES OPERATIO195 ENGINEERING-MAINTENANCE LICENSIllG SECURITY TRAINING ASSESSMENTS DUTAGE e

ADDITIONAL PERSONNEL CHANGES UW ERMAY e

WORKERS RECEPTIVE TO CHANGES

h ORGANIZATIONAL IMPROVEMENTS i

e NUCLEAR SECURITY REPORTING TO PLANT MANAGER e

CONSOLIDATED ENGINEERING RINCTIONS-1 I

e MODIFICATIONS GROUP CREATED e

TRAINING REPORTING TO SITE VP l

e REVIEWING ENTIRE ORGANIZATION STRUCTURE

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SAFETY ASSESSMENT &

QUALITY VERIFICATION STAFF New to RBS

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N Director - Quality Supervisor - Performance Supemsor - Nuclear 1..,,,fif~ j Assurance Assessment Safety Asoceament j-'

K. J. Giadrosich C. R. Maxson J. W. Leavines

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Senior Human Supervisor - Emergency Performance Engineer Planning D. R. Clymer W. M. Smhh

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A ENGINEERING STAFF No Change

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J. P. Schippert J. R. Hanukon t

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MANAGEMENT EXPECTATIONS e

SAFE OPERATIONS FOREMOST RESPONSIBILITY ALL EWLOYEES ACCOUNTABLE FOR SAFE OPERATIONS AM NAINTENANCE OF-PLAllT FOCUS ON SAFETY IN DAILY PLABOIING NEETING SR. NMAGEMENT STRESSED SAFE OPERATIONS'AS NUBBER ONE PRIORITY HLM ui PERF01BIAllCE l

e SELF CRITICAL ATTITUDE INSTILL PHILOS 9PHY THAT ENCOURAGES:

SELF-CRITICAL ATTITUDE PRON T IDENTIFICATION OF PROBLEMS BROAD CORRECTIVE ACTION e

PROMPT RESOLIFFION OF PROBLEMS NO LONGER ACCEPTABLE TO LIVE WITH OR.

WORK AROUW PROBLEMS NATERIAL COMITION l

e EMPLOYEE OWNERSHIP Als ACCOUNTABILITY FRONT LINE EW LOYEE ACCEPTANCE OF PUU(T AND COWANY GOALS / OBJECTIVES 1

e STEADY PERFORMANCE INCREASE EMPLOYEE A W PLANT PERFORlWWICE THAT NOVES STEADILY TOWUtD TOP-00ARTILE NUCLEAR PERFORlWWICE e

FACILITY IMPROVEMEN13 PAVING OF PROTECTED AREA UPGRADED TRAINING CENTER RENOVATED COBOIUNITY HALL NEW MAltEHOUSE OFFICES PAVIllG GENERAL AREAS AROUW WAREHOUSE GENERAL-SITE RESTORATION Als CLEAN-UP SECURITY OUTDOOR FIRIllG RANGE COW LETED SITE NASTER FACILITIES PUUI UWEludAY

NEAR TERM PERFORMANCE IMPROVEMENT PLAN' PURPOSE e

ADDRESS NEAR TERM CHALLENGES INPUT FOR 1994 LONG TERM PERFORMANCE 1

IMPROVEMENT PLAN NETHODOLOGY ISSUES IDENTIFIED (NRC INSP,.SELF.

ASSESS,INP0 EVAL, LINE MGMT ASSESS, 3RD PARTY ASSESS) e ROOT CAUSES DETERMINED e

VALIDATION / INDEPENDLJT VERIFICATION e

EMPLOYEE INPUT / FEEDBACK MEETINGS WITH ALL EW LOYEES-T0 REQUEST REVIEW AW C(NIENT OVER 300 FEEDBACK FORMS RETURNED-ALL COMENTS EFFECTING KTPIP INCORPORATED i

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'l NEAR TERM PERFORMANCE IMPROVEMENT. PLAN 9

CRITICAL ISSUES IDENTIFIED e

MATERIAL CONDITION l

e MANAGEMENT PROCESSES e

STRATEGIC PLANNING 1

e WORK PRACTICES r

e CORRECTIVE ACTION i

e HIMAN PERFORMANCE ENGINEERING SUPPORT

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NEAR TERM PERFORMANCE IMPROVEMENT PLAN ROOT CAUSES MANAGEMENT SKILLS ORGANIZATIONAL MANAGEMENT SKILLS REDUIRED'TO ALIGN & INTEGRATE RESOURCES WERE LACKING KEY ORGANIZATIONS AN IWIVIDUALS HAVE NOT MET EXPECTATIONS REGARDING WORK ROLES AW RESPONSIBILITIES i

e PLANNING Alm MONITORING INEFFECTIVE SEVERAL UNCONSOLIDATED AW UNPRIORITIZED LISTS.

IDENTIFYIM PROBLENS l

OPERATIONAL Am TACTICAL PLANS DEVELOPED WITHOUT l

FULLY CONSIDERIN THE NEAR Am LONG TERN STRATEGIES AND ORGANIZATIONAL INTEGRATION i

WORK ACTIVITIES ARE FREDUENTLY NOT ACCINFLISHID DUE TO INADE00 ATE PLABIE l

t e

PROBLEM SOLVING ROOT CAUSE ANALYSIS NOT THOROUGHLY :.PPLIED

]

A " ACCEPT AND MAKE D0" ORGANIZATION RATHER THAN A "RESULTS-FOCUSED" ONE e

INEFFECTIVE PROCESSES QUALITY OF PROCEDURES AE WORK INSTRUCTION IS LOW HIGH NLNBER OF UNINCORPORATED DESIGN CHANGES AGAINST DRAWINGS i

CONTRIBUTES TO PERSONNEL ERRORS AND EQUIPMENT RELIABILITY PROBLENS

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F NEAR TERM PLAN OVERALL ACTION ITEM STATUS TOTAL TOTAL IN SCHEDULED TOTAL ELAN.

COMPLETE C0HELETED_

PLAN lATEGDRIES 36 11 11 ACTION ITEMS 249 162 168 NOTE:

PLAN CATEGORIES ARE ON OR AHEAD OF SCHEDULE

NEAR TERM PERFORMANCE IMPROVEMENT PLAN AS OF 12/31/93 Material Condition -

!!!!@;g

g Management Expectations,

- 3;g;g nni ' mig:~ ~

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-

!ghipilam~a imamg ig" pin 67%

.!p:ip 4!gp9 :

i:g Ownership, and Teamwork -

n Work Control Process -

Plant MMmcation _

78%

Strategic Planning -

Work Practices -.

.;g i;;;ji;

jj;-

f 58%

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• d" Corrective Action -

l Human Performance -

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((;p: !!H;;; 'jl$j!l![0]!!!! i!$!!$i!F!!!0$!HH:1!!!H l1!!!!

Engineering Support -

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10%

20%

30%

40%

50 %

60%

70%

80%

90%

100%

PERCENTAGE OF ACTIONS COM,6

NEAR TERM PLAN PROGRESS 1.0 MATERIAL CONDITION OBJECTIVES:

COMPLETE HIGH PRIORITY MAINTENANCE WORK ORDER (MD) BACKLOG PRIORITIZE SCHEDULE AND RESOLVE LONG-STA MING PROBLEMS ENSURE PRESERVATION, HOUSEKEEPING AND LABELLIM MEETS STAMARDS RESULTS:

9 OUT OF 11 ITEMS COMPLETED PRIORITY 1 AND 2 WD BACKLDG REDUCED FROM 135 TO 13 RECURRENT AND LONG STANDING PROBLEMS SCHEDIR.ED FOR COMPLETION THREE IMPROVEMENT AREAS C00FLETED - HPCS DIESEL, EHC SKID AREA AE AUXILIARY BUILDING CRESCENT AREA. REMAINING AREAS SCHEDULED AS AN ACTIM IN LTPIP (INCLUDED PAINTING, LABELING, ETC)

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4 NTPIP CORRECTIVE MAINTENANCE (MWO) STATUS NON OUTAGE PRIORITY 1 AND 2 GREATER THAN 14 DAYS OLD 180 -

i PRIORITY 1 210-g

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oCT NOV DEC JAN l

1993 I

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a PROGRAM: MalertalCond$on OOAL 0 MWO's open greater than 14 days oid by January 15,1994.

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NTPIP CORRECTIVE MAINTENANCE (MWO) STATUS NON OUTAGE PRIORITY 3 l

1200 -

1100 -

TorAL BACKLOG

!81000 -

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• s00 -

l 2

,/ *

.,.. *-- 850 n gen __

l g

E 700 -

I O

l E' $00 -

S.

-*- 546 g 500 -

Number excluding Zone inspec6on 400 ;

Prionty 3 MWO's

<s 3

]

O 300 -

!200f 100 -

.i 0

OCT NOV DEC JAN FEB MAFI 1993 1994 ADDITIONAL DATA:

Non Outa0e PRI 3's 12/10 12/17 12/31 Total 806 828 850 Non-Safety 619 636 657 Safety 187 192 193 PROGRAM: MaterialCond6on GOAL: Reduce backlog total by 50 each month

H 1

NEAR TERM PLAN PROGRESS 2.0 MANAGEMENT PROCESSES 2.1 MANAGEMENT EXPECTATIONS, OWNERSHIP AND TEADWORK OBJECTIVES:

CONDUCT MONTHLY EXECUTIVE MANAGEMENT MEETINGS q

EXPAND AND IMPROVE PLANT WALKD0lelS l

IWROVE SUPERVISORY CAPABILITIES AND DEPARTMENT TEAmiORK DEVELOP COMRINICATIONS PLAN FOR MANAGEMENT ESTABLISH A REGULATORY COMENIICATIONS PLAN RESULTS:

39 OUT OF 55 ITEMS COMPLETED MONTHLY EXECUTIVE MANAGEMENT MEETINGS l

SUPPLEMENTED BY WEEKLY NEAR TERM PUUl PROGRESS l

MEETINGS 17 OUT OF 51 ZONE INSPECTIONS COMPLETED REMAINDER SCHEDULED TO BE CO W LETED BY SEPTEMBER 1994 TRAINING FOR PERSONNEL IN QTE, QP&P, COACHING Als SUPERVISORY SKILLS COMENIICATIONS PLAN BEING IMPLEMENTED PERFORMANCE NOTES t

EMPLOYEE NEETINGS i

TOOL BOX SESSIONS REGULATORY COMIUNICATIONS PLAN APPROVED AND DISTRIBUTED SITE-WIDE i

DISTRIBUTED AS MANAGEMENT DIRECTION SITE-WIDE PROCEDURAL GUIDANCE IN PLACE

+

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NEAR TERM PLAN PROGRESS 2.0 MANAGEMENT PROCESSES i

2.2 WORK C0llTROL OBJECTIVES:

ASSIGN RESPONSIBILITY AM ACCOUNTABILITY FOR CONTROLLING PLANT WORK TO OPERATIONS INPROVE WD PROCESS

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USE PLANT INTEGRATED SCHEDULES RESULTS:

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ESTABLISHED WORK NANAGEMENT CENTER; STAFFED BY OPERATIONS, NAINTENANCE A M RADIATION PROTECTION

-l 15EPTEMER 1993)

SET UP QAT TO INPROVE ISOC; CHANGES INPLEMENTED j

ESTABLISHED 12 WEEK ROLLING SCHEDULE i

CONDUCTING 3-DAY AND 7-DAY LOOK AHEAD i

NONITORING SCHEDULE ADHERENCE

]

t CHANGED PROCEDURE TO ALLOW CORRECTIVE i

NAINTENANCE DURING PN ACTIVITY i

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NEAR TERM PLAN PROGRESS 2.0 MANAGEMENT PROCESSES 2.3 PLANT MODIFICATIONS OBJECTIVES:

IRLEMENT REC 0letENDATIONS OF MINOR MODIFICATION DESIGN CHANGE QUALITY ACTION TEAM (OAT)

IFROVE MINOR MODIFICATION PROCESS

}

COMPLETE NEAR TERM MIliDR MODIFICATIONS

=

I RESULTS:

IW LEMENTING TWO TIER CHANGE REVIEW BOARD UPPER LEVEL - SITE MANAGEMENT TEAM SCHEDULED HIGH PRIORITY MINOR MODIFICATIONS ON i

12 WEEK ROLLING SCHEDULE OPERATIONS AND MAINTENANCE PRIORITIZED 38 MINOR MODIFICATIONS TO BE DONE BY RF-5 j

DEDICATED NINOR MODIFICATION TEAM 5 ENGINEERS UNDER PROJECT MANAGER ESTABLISHED QAT TO IMPROVE MINOR MOD PROCESS IN PROGRESS

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NEAR TERM PLAN PROGRESS 3.0 STRATEGIC PLANNING OBJECTIVES:

i DEVELOP NTPIP VALIDATE ACTIONS THROUGH AN INDEPENDENT ASSESSNENT INPROVE BUSINESS PLANNING PROCESS PREPARE 1994 COMPREHENSIVE BUSINESS PLAN RESULTS:

24 OUT OF 30 ITEMS COMPLETED i

PUBLISHED NEAR TERN PLAN AND DOCKETED l

INDEPENDENT ASSESSMENT CONFIRMED ROOT CAUSES; VALIDATED NTPIP ACTIONS SOUGHT SITE-WIDE INPUT TO IW ROVEMENT PLANS I

LTPIP WRITTEN AND UNDERGOING RIGOROUS MANAGEMENT l

REVIEW PRIOR TO PUBLICATION l

4

'l 1

NEAR TERM PLAN PROGRESS 1

4.0 WORK PRACTICES OBJECTIVES:

i ESTABLISH EXPECTATIONS FOR WORKERS IMPROVE WORK DOCUNENTATION l

IMPROVE NANAGEMENT OF HIGH RISK ACTIVITIES i

IMPROVE MANAGEMENT EXPECTATIONS FOR CHEMISTRY CONTROL CLARIFY ROLES OF DESIGN AND SYSTEM ENGINEERS MINIMIZE RADIOLOGICAL CONTROL PROBLEMS RESULT:

18 OUT OF 31 ITEMS COMPLETED HELD THREE EXECUTIVE MANAGEMENT NEETINGS WITH ALL RBS PERSONNEL DN MERGER, OSTI AND EXPECTATIONS SET EXPECTATIONS i

FEEDBACK ON PAST AND PRESENT PERFORMANCE PROVIDED FUTURE EXPECTATIONS SET STANDARD FOR SELF CRITICAL ATTITUDE PROBLEM IDENTIFICATION BRIEFED ALL WORKERS ON QUESTIONING ATTITUDE AND WORK PRACTICES CLARIFIED ROLES AND RESPONSIBILITIES TEAM ASSIGNED TO DEFINE ROLE OF DESIGN AND l

SYSTEM ENGINEERS i

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a NEAR TERM PLAN PROGRESS 1

i 5.0 CORRECTIVE ACTION l

OBJECTIVES:

COMPLETE MOST SIGNIFICANT OPEN CORRECTIVE l

ACTIONS l

IW ROVE METHOOS FOR PROBLEM IDENTIFICATION EMANCE ROOT CAUSE ANALYSIS PROCESS l

STREAMLINE CONDITION REPORT PROCESS CLARIFY RESPONSIBILITIES OF IEEPENDENT l

ASSESSMENT ORGANIZATIONS IFROVE AUDITS AM SURVEILLANCE l

EVALUATE 50.59 PROCESS RESULTS:

16 0UT OF 26 ITEMS COMPLETED COMPLETED REVIEW OF CR HISTORY TO DETERMINE M ICH SHOULD GO'TO CORRECTIVE ACTION REVIEW BOARD (CARB)

PRE 1991 ARE BEING PRIORITIZED POST 1991 CR'5 COMPLETE i

ESTABLISHED CORE GROUP TO PERFORM ROOT CAUSE ANALYSIS I

IMPLEMENTING RECOMENDATIONS OF ENTERGY KEY PROCESS MANAGEMENT TEAM FOR CONDITION REPORT

'I PROCESS' l

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NTPIP CONDITION REPORT STATUS

.00 N

i 700 -

ISSUED s00 -

cLoseo unnE=n

@500-g k

4 - 447 i

E400-

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m O

d 300 -

q 2

200 -

j l

100 --

4236 O

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OCT NOV DEC JAN FEB MAR 1994 1994 t

NOTES: The number of Condmon Reports issued and cloeod dunng the month are k wsTim 44 values The number of reports open is a cumulative value.

ADDITIONAL DATA:

i in Percentage ConcMon Report Status House Overdue Overdue Open mot answered 283 0

0.0%

in QA For Closoout Review 31 I

To Plant ManagerWe for Closure 133 Site Total 447 0

0.0%

PROGRAM: Management Expectabons, Ownenho and Teamwork.

OOAL: No Conchon Reports Overdue 9

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NEAR TERM PLAN PROGRESS 6.0 HUMAN PERFORMANCE OBJECTIVES:

IMPLEMENT OBSERVATION PROGRAM i

IMPROVE USE OF STAR IMPROVE PROCEDURE CHANGE PROCESS RESULTS:

13 OUT OF 18 ITEMS COMPLETED IMPLEMENTED OBSERVATION PROGRAM REVIEWED " STAR" WITH PLANT STAFF ESTABLISHED QAT FOR PROCEDURE IW ROVEMENTS ROOT CAUSE PROCESS ASSESSMENT BY CHONG CHIEU DAT ON HlMAN PERFORMANCE STAR ASSESSMENT COMPLETE

A i

NEAR TERM PLAN PROGRESS q

i 7.0 ENGINEERING SUPPORT i

OBJECTIVES:

i INCORPORATE HIGH PRIORITY DRAMIM CHANGES f

INCORPORATE HIGH PRIORITY VEBOR MANUAL CHANGES REDUCE ENGINEERING NON-DESIGN CHANGE BACKLOG j

IW ROVE DESIGN DOCM ENTATION RESOLVE FIRE PROTECTION OPEN ITEMS IW ROVE ENGINEERING WORK MANAGEMENT l

RESULTS:

44 OUT OF 70 ITEMS COMPLETED

-i INCORPORATES OPERATIONS Am MAINTENANCE i

PRIORITIES IWLEMENTED ENTERGY CONSOLIDATED CONTRACT PROGRAM MOBILIZED THE FOLLOWING INITIATIVES DRAWING UPGRADE

$2.2 M VEW OR TECHNICAL MANUALS

$4.0 N LOOP CALIBRATION REPORTS

$0.5 N SKID P&ID DEVELOPMENT

$0.1-M Mt CLOSEOUT

$0.15 M (DOCWENTATION ONLY)

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NEAR TERM PLAN PROGRESS l

7.0 ENGINEERING SUPPORT i

MAJOR INITIATIVES

.i DRAWING UPGRADE PROJECT LEVEL I P& IDS - WIRING DIAGRAMS HAVE BEEN MAINTAINED LEVEL II, III - 5879 DRAWINS, 10,102 CHANGES; 1

PRIORITIZED 450; TO BE COMPLETED BY MARCH 31, l

1994 PERFORMANCE INCENTIVE CONTRACT l

VENDOR TECMICAL MANUALS 15 MANUALS SELECTED BY MAINTENANCE - NEAR TERM l

2 PROTOTYPE MANUALS ISSUED CONSOLIDATED' MULTIPLE DATABASES TO DEVELOP i

MASTER COWONENT LIST. TOTAL EFFORT l

APPROXIMATELY 700 MANUALS - ESTIMATE 1/96 MAINTENANCE PART AND SUPPORT COMPLETED 16 0F 35 VENDOR INFORMATION REQUESTS i

FOR RF-5 l

ESTABLISHED HELP DESK - MANNED IN PLANT LOOP CALIBRATION REPORTS APPROXIMATELY 600 LCRs j

SELECTED 396 WITH MOST ON-THE-SPOT CHANGES i

CLOSE OUT OF MODIFICATIONS 135 Ms SELECTED FOR CLOSEOUT 61 IDENTIFIED SOME ADDITIONAL FIELD WORK REQUIRES ADDITIONAL DECISION MAKING ENGINEERING EVALUATION QUALITY A E DEPTH

-i 50.59 PROCESS IMPROVEMENTS ESTABLISHED ENGINEERING REVIEW COMITTEE

-l CHARTERED UWER VP DESIGN ENGINEERING COMPOSED OF ENTERGY DESIGN SUPERVISOR / LEADS ON A ROTATIONAL-BASIS OVERVIEW TO RAISE STANDARDS

{

1 i

i REGULATORY INTERFACE e

WRITTEN SUBMITTALS i

RIVER BEND NUCLEAR FROCEDURE 066, " ACCURACY OF INFORMATION" ISSUED PROVIDES GUIDANCE FOR ALL RBS PERSONNEL GUIDANCE FOR PREPARERS OF SUBMITTALS i

LICENSING PERSONNEL EXPECTATIONS

]

1 MANAGEMENT DIRECTION "nStITTEN COBORINICATIONS" l

MANAGER SADV INITIATED-I PROVIDE SAQV DEPARTMENT DIRECTION ON INTERNAL n5tITTEN COBORBlICATIONS u

CORRESPONDENCE TO OUTSIDE AGENCIES ROUTED ~

l THROUGH MANAGER SAQV e

ORAL ColWUNICATIONS l

WEEKLY TELEPHONE MEETINGS WITH letR, REGION IV, Als RESIDENT POLICY STATEMENT / MANAGEMENT DIRECTIVE 046-

"NRC INTERFACE" REGULATORY C0f000NICATION EXPECTATIONS AT RBS PROVIDES GUIDANCE AllD INFORMATION CONTACTS INTENDED TO IMPROVE OVERALL COBORDIICATIONS MANAGEMENT DIRECTION

" NUCLEAR LICENSING i

STAIEARDS AND EXPECTATIONS PROVIDED TO NUCLEAR LICENSING STAFF l

MANAGEMENT EXPECTATIONS OF STAFF j

INTERACTION SUPPLEMENTS PROCEDURAL GUIDANCE TIMELINESS AND QUALITY OF C(BOEUNICATION

k 1

REGULATORY INTERFACE i

e MANAGER SAFETY ASSESSMENT QUALITY I

VERIFICATION FILLED BY ENTERGY e

PLAN TO INCREASE STAFFING ADDING FIVE FULL TIME POSITIONS i

DFROVE REGULATORY OVERSIGHT -

DFROVE QUALITY OF COMUNICATI0HS e

LICENSING DIRECTOR RECENTLY FILLED WITH EDI EMPLOYEE WITH A FOCUS ON IMPROVED COMUNICATIONS Am REGULATORY INTEGRITY i

l

L LONG TERM PERFORMANCE IMPROVEMENT PLAN l

t DEVELOPMENT e

KICK OFF MEETING WITH SENIOR MANAGEMENT

-NOVEMBER 1, 1993 l

e TEAMS FORMED FOR 13 PROGRAMS i

e LONG TERM PLAN WILL LINK WITH NEAR TERM l

PLAN e

WILL EFFECT SIGNIFICANT LONG TERM i

IMPROVEMENTS DIRECTED TO FOUR ROOT CAUSES.

ENGINEERING-PROGRAM SINGLED OUT FOR IMPROVENENTS e

PROGRAMS AND ACTIVITIES INITIATED OR i

COMPLETED DURING 1994-1996 PERIOD

)

e EMPLOYEE INPUT INTO PLAN e

SENIOR MANAGEMENT REVIEW OF EACH PROGRAM e

LTPIP SHOULD BE READY FOR ISSUANCE BY END OF JANUARY I

2

'l l'

l

]

LONG TERM PERFORMANCE i

IMPROVEMENT PLAN KEY FOCUS AREAS i

e PLANNING AND PERFORMANCE MANAGEMENT SITE PUUINING AND RESOURCE ALLOCATION' PROJECT MANAGEMENT OUTAGE MANAGEMENT e

LEADERSHIP, MANAGEMENT, AND TECHNICAL.

1 SKILLS I

LEADERSHIP i

MANAGEMENT SYSTEMS i

TRAINING CHANGE MANAGEMENT i

e PROBLEM IDENTIFICATION AND RESOLUTION PROBLEM IDENTIFICATION Als ROOT CAUSE i

EVALUATION CLOSURE OF PROBLEMS 2

MONITORING PROBLEM SOLVING SYSTEMS e

WORK PROCESS EFFICIENCY i

4-WORK CONTROL

~

M001FICATIONS AND ENGINEERING SUPPORT PROCEDURE CONTROL i

MATERIAL NANAGEMENT

^l l

t e

l' i

i l

FUTURE PERFORMANCE EXPECTATIONS NEAR TERM

]

ACHIEVE NTPIP GOALS TO REALIZE SHORT

l TERM SUCCESSES i

TURN AROUND NEGATIVE TRENDS DEMONSTRATE MANAGEMENT COMMITMENT TO EXCELLENCE AGGRESSIVE SELF ASSESSMENT EFFORT ENTERGY SUPPORT AVAILABLE TO ESTABLISH STRONG SELF ASSESSMENT TEAMS.

LOOK AT CRITICAL AREAS

)

TEAMS WILL MAKE RECOMMENDATIONS TO UPPER MANAGEMENT QUALITY ACTION TEAMS CURRENTLY RESOLVING SOME CRITICAL ISSUES CORRECTIVE ACTION PROCEDURE HUMAN PERFORMANCE LONG TERM GOALS PLAN TO ACHIEVE TOP QUARTILE PERFORMANCE IN:

NUCLEAR SAFETY PERFORMANCE PRODUCTION PERFORMANCE COST PERFORMANCE'

SUMMARY

MERGER APPROVALS OBTAINED

]

CONTINUING TO EFFECT ORGANIZATIONAL IMPROVEMENTS i

i e

TOP MANAGEMENT REFLECTS ENTERGY PHILOSOPHY RBS MANAGEMENT HAS HIGH EXPECTATIONS FOR ORGANIZATION e

NEAR TERM PLAN NEARING COMPLETION NTPIP CRITICAL ISSUES ADDRESSED AND IMPROVING I

MAJOR ROOT CAUSES OF PROBLEMS BBNG ADDRESSED MAJOR REGULATORY INTERFACE CHANGES.

IMPROVING RBS COMMUNICATIONS LONG TERM PLAN WRITTEN AND BBNG VALIDATED-NEW MANAGEMENT FEELS RBS CAN ACHIEVE LONG TERM SUCCESS DEMONSTRATED AT OTHER ENTERGY SITES

)

i

-