ML20058P211

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Package Consisting of Attachment to Employee Concerns Program
ML20058P211
Person / Time
Site: Grand Gulf Entergy icon.png
Issue date: 07/29/1993
From: Hughey C
NRC
To:
References
NUDOCS 9312230148
Download: ML20058P211 (5)


Text

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-Attachment M/ M i

EMPLOYEE CONCFRNS PROGRAMS l

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PLANT NAME: Grand Gulf-LICENSEE: Entergy DOCKET #: 50-416 NOTE:

Please circle yes or no if applicable and add 'coments in the space provided.

l A.

PRtGRAM:

1.

As the licensee have an employee concerns program?

' E Ombudsman (Omb), Employee Concerns Program (ECP) l Ouality Programs (QP) i 2.

Has$4Qinspectedtheprogram? Report #

no B.

SCOPE: (Circleb11thatapply) l.

Is it for:

a.

Technica17 No/Coments)

OMB QP Administrativ$ h No/Coments) b.

ECP Personnel issues 7 h No/Coments) c.

ECP

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2.

0 itcoversafetyaswe%asnon-safetyissues?

e Yes E No/Coments) 3 i

i 3.

Is it designed for:

Nuclear safety? h Ho/Coqts) a.

i Personal safety? h No/Comentt b.

P onnel issues - including union g}ievances?

c.

2000'G Ye a No/Coments)

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3 4.

D the program apply to all licensee employees?

Ye K No/Coments) i OMB-Licensee and contractors, ECP-non-bargaining personnell

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5.

C ractors?

QP-Licensee and c ntractors e E No/ Comments) 9312230148 930729 ~

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Does the' licensee require its centractors'and their subs to'havs a.

j 6.

similar ram?-

(Yes at No comments) i i

7.

Does. the licensee conduct an exit-interview upon terminating employees asking'If they have any safety concerns?

(Yes at N0/ comments)

Non-bargaining unit uployees are interviewed bye l

Human resources upon termination. Safety coocerns are passed on to,QP.

C.

INDEPDGENCE:.

1.

What is the title of the person in charge?

ECP-Dir. Of Human Resources' QP-Dir. of Quality OMB-Coordinator in Entergy Ops. Cooperate Office 2.

Who do they report to?

ECP-VP of Human Resources QP-VP, Nuclear Operations i

OMB-Each OMB rep. rports to his dept head.

3.

Are they independent of line management? '

ECP-pes QP yes j

OMB-yes-

'4.

Does the ECP use third party consultants?-

i' NO 5.

How is a concern about a manager or vice president followed up?

Not specifically addressed by any programs.'

D.

RESOURCES:

1.

What is the size of the staff devoted to this program?

ECP-15 OMB-ll ems rep S.

QP-All Q P 4od d* GS

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2.

What are ECP staff qualifications (technical training,-

interviewing training, investigator training,'other)d non-supervisory)

C

?

ECP-3 hours of training (mixture of supervisory an OMB ho r-e rim +e t e y

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QP-Tr anae ed 4P so d.for.:

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E.

. REFERRALS:

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1.

Who has followup on concerns (ECP staff, line management, other)?

ECP-ri panel-

.j OMB-OMB representative

. [

.QF-followed by:a quality. deficiency report F.

CONFIDENTIALITY:

1.

Are the reports confidential?

ll (Yes or No/ Comments)

ECP-issues under;this program do not're uire confidentiality ( mom /g (c/Jed e /d daim IJJdFJ). !'

OMB yes-QP-yes, if desired l

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2.

Who is the identity of the alleger made known to (senior management, l

l ECP staff, line management, other)?

(circle, if other explain) l C: D ECP-iseas do not require confidentiality OMB-JB rep. only (if desired) cunfidentiality granted if requested 3.

Can employees be:

Anonymous? h Ho/ Comments) a.

ECP-not adressed OMB yes QF yes b.

Report by phone? (Yes, No/Coments)

..ECP-n/a.,,0MB yes QP-nctaddressed by program j

G.

FEEDBACK:

' '~~~ ~

1.

I cedback given to the alleger upon completion of the foll,ovup?

Yes at No - If so, how?)

OMB-through the OMB rep.

ECP-by ECP rep. QP-through QDR process 2.

.Does program reward good ideas?

No j

3.

Who, or at what level, makes the final decision of resolution?

ECP, depends on level of concern OMB -0MB rep. & VP, Nuc. Ops.

J QPJ Dif6cto'r 'of Quali ty -

1 4.

Are the re' solutions of anonymous concerns disseminated?

Not addressed by their programs l

i 5.

Are resolutions of valid concerns publicized (newsletter, bulletin board, all hands meeting, other)?

n/a H.

EFFECTIVENESS:

1.

How does the licensee measure the effectiveness of the program?

Noprogramat\\icmeansforaddressingeffectiveness.

2.

Are concerns:

Trended? (Yes o.thcoments)

]

a.

b, Used? (Yes or No/Connents) n/o 3.

In the last three years how many concerns were raised?

i of the concersn raised, how many were closed?

What percentage were substantiated?..

f, r,y A ew f, jy y

No

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.4.

How are followup t.schniques used:to measure offectiveness (random survey, inte.' views, other)?'

l Not addressed by the programs.

e 1

5.

How frequently are internal audits of the ECP conducted and by j

whom?

audits are not performed i

ADMINISTRATION / TRAINING:

I.

1.

Is ECP prescribed by a procedure? (Yes er No/ Comments)

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ECP, OMB, and QP.are all covered.by procedure.

2.

How are. employees, as well as contractors,.made ' aware. of this -

'l program (training,. newsletter, bulletin board, other)?-

j General Employee Training, newletters,. letters to employees,

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ADDITIONAL COMMENTS:

(Including characteristics which make' the program o

especially effective, if any.)

j I

.i Employees are encouraged ' to first tako safety concerns to immediate

'i supervision for resolution. If the. employee feels that the issue is

j not properly resolved, then they are encouraged to contact their Ombudsman representative, Quality Programs, or the NRC. resident inspectors /-l Regional ~ Office.

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NANE:

TITLE:

. PHONE'#:

C.A. Hughey

/ Res. Insp.

/601-437-4620 DATE COMPLETED: 9/1/93 2500/028 Attachment

.A-4 Issue Date:: 07/29/9'3

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FACSIM I I, E

' l.' RANSMITTAL DATE_..._.[/ 2a/h U.S.f4RC RII PRIORITY

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IMMEDIATELY GRAND GULF RF.5IDENT OFFICE APPROVAL PORT GIP::;nt1. MS 1 HOUR 2-4 HOURS COB To:

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+ TRANSMITTAL SHEET PAGES:

PURPOSE:

__.._ _ gC [.___ _.S e g.w.:4.,Y TELEPHONE NO.

TELECOPIER VERIFICATION i

TRANSMITTED &

VERIFIED BY.._..__

RETURN TO ORIGINATOR NAME DATE PLACE IN MAIL OTHER

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