ML20058P211

Package Consisting of Attachment to Employee Concerns Program

ML20058P211
Person / Time
Site:	Grand Gulf
Issue date:	07/29/1993
From:	Hughey C NRC
To:
References
NUDOCS 9312230148
Download: ML20058P211 (5)

Text

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-Attachment M/ M I i

EMPLOYEE CONCFRNS PROGRAMS l

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PLANT NAME: Grand Gulf- LICENSEE: Entergy DOCKET #: 50-416 NOTE: Please circle yes or no if applicable and add 'coments in the space l provided. <

l A. PRtGRAM: .

1. As the licensee have an employee concerns program?

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Ombudsman (Omb), Employee Concerns Program (ECP) l Ouality Programs (QP) i

2. Has$4Qinspectedtheprogram? Report # no I B. SCOPE: (Circleb11thatapply) '

l. Is it for:

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a. Technica17 No/Coments) -l OMB QP b.

Administrativ$ h No/Coments)

ECP c.

Personnel issues 7 h No/Coments)

ECP

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2. 0 e itcoversafetyaswe%asnon-safetyissues?

Yes E No/Coments) 3 i

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3. Is it designed for:

a.

Nuclear safety? h Ho/Coqts) i L

b. Personal safety? h No/Comentt c.

P onnel issues - including union g}ievances?

2000'G 3 Ye a No/Coments) ]<

4. D I the program apply to all licensee employees?

Ye K No/Coments) l i

OMB-Licensee and contractors, ECP-non-bargaining personnell ]

5. C ractors? QP-Licensee and c ntractors  !

e E No/ Comments) 9312230148 930729 ~

PDR ADOCK 05000416 Q '

i G PDR Issue Date: 07/29/9? A 2500/028 Attachment

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. 6. .

Does the' licensee require its centractors'and their subs to'havs a.

similar ram?-  ;

(Yes at No comments) i

7. Does. the licensee conduct an exit- interview upon terminating i employees asking'If they have any safety concerns? ,

(Yes at N0/ comments) Non-bargaining unit uployees are interviewed bye l Human resources upon termination. Safety coocerns are passed on to,QP. -;

C. INDEPDGENCE: . ,

1. What is the title of the person in charge? - .-

ECP-Dir. Of Human Resources' QP-Dir. of Quality -

OMB-Coordinator in Entergy Ops. Cooperate Office

2. Who do they report to?

ECP-VP of Human Resources QP-VP, Nuclear Operations i OMB-Each OMB rep. rports to his dept head. .

3. Are they independent of line management? '  ;

ECP-pes QP yes j OMB-yes-

'4. Does the ECP use third party consultants?-  :

i NO

5. How is a concern about a manager or vice president followed up? ,

Not specifically addressed by any programs.'  ;

D. RESOURCES: -!

1. What is the size of the staff devoted to this program?

2.

ECP- 15 OMB- ll ems rep S . QP- All Q P 4od d* GS What are ECP staff qualifications (technical training,-

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interviewing ECP- 3 hour3.472222e-5 days <br />8.333333e-4 hours <br />4.960317e-6 weeks <br />1.1415e-6 months <br />straining, investigator of training (mixture oftraining,'other)d supervisory an non-supervisory) .- ;

OMB ho o r- e rim +e t e y :l QP-Tr anae ed 4P so d.for.:

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E. . REFERRALS:

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1. Who has followup on concerns (ECP staff, line management, other)?  ;

ECP-ri panel- ,

.j OMB-OMB representative  ;. [

.QF-followed by:a quality . deficiency report  ;

F. CONFIDENTIALITY:  ;

1. Are the reports confidential? ll (Yes or No/ Comments) ECP-issues under;this program do not're uire confidentiality ( mom /g (c/Jed e /d daim IJJdFJ). !'

OMB yes-QP- yes, if desired l A

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2. Who is the identity of the alleger made known to (senior management, l ECP staff, line management, other)?

l l (circle, if other explain)

C: D ECP-iseas do not require confidentiality OMB-JB rep. only (if desired) cunfidentiality granted if requested

3. Can employees be:

a. Anonymous? h Ho/ Comments)

ECP-not adressed OMB yes QF yes  !

b. Report by phone? (Yes, No/Coments)

..ECP-n/a .,,0MB yes QP-nctaddressed by program j

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G. FEEDBACK:

1. I cedback given to the alleger upon completion of the foll,ovup? ,

Yes at No - If so, how?)

OMB-through the OMB rep. ECP-by ECP rep. QP-through QDR process

2. .Does program reward good ideas? .

No j

3. Who, or at what level, makes the final decision of resolution?

ECP, depends on level of concern OMB -0MB rep. & VP, Nuc. Ops.

J QPJ Dif6cto'r 'of Quali ty - . _. .

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4. Are the re' solutions of anonymous concerns disseminated?  !

Not addressed by their programs .

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5. Are resolutions of valid concerns publicized (newsletter, bulletin board, all hands meeting, other)? ,

n/a H. EFFECTIVENESS:  ;

1. How does the licensee measure the effectiveness of the program? I Noprogramat\icmeansforaddressingeffectiveness.  ;

2. Are concerns:

a. Trended? (Yes o.thcoments) ]

b, Used? (Yes or No/Connents) n/o

3. In the last three years how many concerns were raised? i of the concersn raised, how many were closed? What percentage were substantiated? .. f, r,yy A ew f, jy  ;

No .cv4sfax/,xigdaocfr.Ahr rnr .t *J n& i r'k e- /ns L. /** p. \

lssue Dele: 07/29/93 A-3 2500/028 Attachment  !

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., .4. How are followup t.schniques used:to measure offectiveness

& (random survey, inte.' views, other)?' l Not addressed by the programs. ,,

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5. How frequently are internal audits of the ECP conducted and by j whom?

audits are not performed i I. ADMINISTRATION / TRAINING: ,'

1. Is ECP prescribed by a procedure? (Yes er No/ Comments) ] :

ECP, OMB, and QP.are all covered.by procedure.

2. How are . employees, as well as contractors, .made ' aware . of this - 'l program (training,. newsletter, bulletin board, other)?- j General Employee Training, newletters,. letters to employees,

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ADDITIONAL COMMENTS: (Including characteristics which make' the program o especially effective, if any.) j I

.i Employees are encouraged ' to first tako safety concerns to immediate 'i supervision for resolution. If the. employee feels that the issue is ;j

_ not properly resolved, then they are encouraged to contact their Ombudsman representative, Quality Programs, or the NRC. resident inspectors /-l Regional ~ Office.  !

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NANE: TITLE: . PHONE'#:

C.A. Hughey / Res. Insp. /601-437-4620 DATE COMPLETED: 9/1/93 2500/028 Attachment .A-4 Issue Date:: 07/29/9'3

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RANSMITTAL FACSIM I I, E ' l.'

U.S.f4RC RII PRIORITY DATE_..._.[//2a/h IMMEDIATELY ---

GRAND GULF RF.5IDENT OFFICE APPROVAL PORT GIP::;nt1. MS 1 HOUR ,

2-4 HOURS COB To: O f C_f dO_.SA  !!AME u4 Es, P.

LOCATION F30M: 0 b 8/_.lL. <_ . YJn &

/ 0 PAGES: . _ _ _ _ . - ._ _ _. _ _ _ . . _ . . . . + TRANSMITTAL SHEET ,

PURPOSE: __.._ _ gC [ .___ _ .S e g.w .:4.,

Y TELEPHONE NO. _ _ _

TELECOPIER VERIFICATION ,

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l TRANSMITTED &

VERIFIED BY .._..__ ..._.._.. RETURN TO ORIGINATOR NAME DATE PLACE IN MAIL OTHER

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