ML20058P178

Package Consisting of Attachment to Employee Concerns Program

ML20058P178
Person / Time
Site:	07000036
Issue date:	07/29/1993
From:	France G NRC
To:
References
NUDOCS 9312230127
Download: ML20058P178 (4)

Text

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US NRC REGION III.

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ID:708-790-5665 SEP 13'93 9:52 No.004-P'.07 Tbubustion Engineering, Inc..

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& cket No. 070-00036 i

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i-Attachment l

EMPLOYEE CONCERNS PROGRAMS

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4 Combustion 1

-PLANT NAME Hematite LICENBEE:F n n i n o p r i n g, DOCKET #:_ 070-00036 i

Inc.

NOTE:

Please circle yes or no if applicable and ade. comments in the space provided.

i A.

PROGRAM:

-l 1.

Does the licensee have an employee concerns Total Qual {ity Management Program.

program?

es 2r no/ Comments)

Handled through the' 2.

Has NRC inspected the program?

Report #_N4 i

B.

SCOPEt (Circle all that apply)

I i

1.

Is it for:

a.

Technical? h

)No/ Comments) b.

Administrative? (

).No/ Comments) l c.

Personnel issues?

(Yes, No/ Comments) if 2.

s it cover safety as well as non-safety issues?

(Ye 2r No/ Comments) i 3.

Is it designed for:

7 a.

Nuclear Safety?

No/ Comments) 200033 gYes uofcomments3 q

3.

Persona 1 safety?

l c.

Personnel.iss

- including; union-l grievances?

~ Yes, er No/ Comments)-

j

(

r I"

4.

s the program. apply to nll licensee opployees?

EE.No/ comments) t I

Issuo Dato:

07/29/93 A-1 2500/028 Attachment h

I 9312230127 930729 i

PDR ADOCK 07000036-C.

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LUSi4RC REGlas XII-ID:708-?

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Combustion engineering. Eincq0-5665 Ni

.SEP 13*934:

9 : 52 ; No. '004 -- P '. 38.

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N Docket No. 070-00036'

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Contractors? h

)2rNo/ Comments) 1 1

6.

Does the licensee require its contractors and l

their su to have a similar program?

(Yes -

o Comments) i 1

1; 7.

Does the licensee conduct an exit interview upon

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terminating employees asking if they have any ty concerns?..

s er No/ comments) e

.]

General interview is conducted /not limited t'o safety:

C.

INDEPENDENCE:

What is the title of the person.in charge?

1.

,j

?

Plant Manager 2.-

Who do they report to?

Vice President, Manufacturing Operations f

3.

Are they independent of linel management?

N0 4..

Does the ECP use third party consultants?

Support is available-by corporate office.

. Specific issues (safety) may be handled by consultant.

5.

How is a concern about'a manager orivice president followed up?

The Office-of Vice President,.RegulatoryJAffairs may1 participate in resolving. concerns.

D.

RESOURCES 1.-

What is the size of the. staff-devoted'to this program? No specific size.. Inclusive of-line management

2.

What are ECP staff qualifications '(technical' training, interviewing training, investigator training, QtherJ 7 Concernt arr ref erred -tr most '

fknowledgeable staf f-person.:

E.

REFERRALS 1.

Who-has'followu on: concerns (ECP staff, line management, er ?

Assigned to one individual: specific knowledge of the-Concern.

2500/028 Attachment A-2 Issue Date:

07/29/.93

/

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!US*NRC REGIDH III.

.-IDi?08-790-5665-

- EP 13'93 9:53 No.004 P.09-3 sumuus s s un_ ung e nces s ug,. a nu.

Docket No.:070-00036 t

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F.

CONFIDENTIALITY:

1.

Are the reports confidential?

i (ff)2rNo/ Comments)

D}ependinguponthesubjectmatter.however,theTQM.~

orogram'encouraaes an open forum lfor all hands.

2.

Who.is the identity of the alleger made'known to (senior management, - ECP staff,C41ne managemanET>

i other)?

(circle, if other explain)

Concerns can beEheld confidentially, but on'a case-by-case bases.

The alleger is known by.line management.

l s

3.

Can employees be:

a.

Anonymous?

(Tggy No/ Comments) 1 TQM program is designed to reduce anonymous concerns.

b.

Report by phone? h No/ Comments)

G.

FEEDBACK:

1.

Is feedback given to the alleger upon completion o

he followup?

es at No - If so, how?)

Managers are urged to do a. follow-up promptly.

j 2.

Does program reward good ideas?

j Awards are normally provided through other programs..

i o', or a't wha le e'[, makes the final decision of 3.

resolution?

f Depends on the concern.

Vice President : Manufacturing l,

Operations 4.

Are the resolutions of anonymous concerns disseminated? Yes (general. memorandum)-

r 5.

Are resolutions of valid concerns publicized (newsletter, bulletin board, all hands' meeting,.

j other)? All of the above-1 i

H.

EFFECTIVENESS:

1.

How doos the licensee measure the effectiveness of' d

the program?

1 No specific means;

[j 2.

Are concerns-

~

a.

Trended?. (Yes nr VComments)-

l l

Issue Date:

07/29/93

~A-3 2500/028 Attachment

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US NRC REGION III ID:708-790-5665 SEP 13*93 9:53 No.004 P.10-

.Cohbustion~ Engineering, Inc.

D6cket'No. 070-00036 b.

Used?

pI,No/ Comments) 3.

In the :Last three years how many concerns were raised?!jb s1ish98 the concerns raised, how many were c16 sed?una__

What percentage were substantiated?"id if resulted in some form of action.

4.

How are followup techniques used to measure effectiveness (random survey, 6nterviews] other)?

5.

How frequently are internal audits of the ECP conducted and by whom?

A corporate audit is conducted All Hands questionnaire is completed, collected an ually h AINING

['((c I.

ADMIN [

1.

Is ECP p scribed by a procedure?

(Yes pI f

Comments, All Hands-sessions ) inclusive of TQM program 2.

How are employees, as well as contrantnrn. made aware of this program (t rainin9@sletteD t

bulletin board, other)?

Newsletter and Training ADDITIONAL COMMENTS (Including characteristics which make the program especially effective, if any.)

The Total Quality Management program is implemented to improve communication and the quality of management in the work place.

A formal ECP program is not identified.

Employee concerns are normally handled by a department manager or through the All Hands sessions without fear of retribution.

Management urges employees to participate in bringing speci fi c concerns to managements attention.

Resolution is normally handled by the most knowledgeable managers.

NAME:

TITLE:

PHONE #2 8/20/93 j(708)790-57(6 George M. France Ill Fuel Facilities j

Inspector 2500/028 Attachment A-4 Issue Date:

07/29/93'

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MEMORANDUM TO:

James Lieberman, Director Office of Enforcement FROM:

Charles E. Norelius, Director, Division of Radiation Safety and Safeguards i

SUBJECT:

REVIEW OF LICENSEES EMPLOYEE CONCERN PROGRAMS, ACCORDING TO TI 2500/028 ISSUED 07/29/93 We have completed a review of (ECP) implemented by three licensees with fuel facilities located in Region III.

Our findings appear in the completed questionnaires which I have attached for each facility (General Electric Morris-Operation, Allied-Signal Metropolis Works, and Comb 2stion Engineering Hematite Facility).

In summary, we found two facilities direct their ECP through their Total Quality Management Program, while the third has developed a formal program titled "An Integrity Program."

In each instance, the EcP is still in an evolutionary stage.

However, each program is designed in a menner to eliminate any concern about retribution to any employee that raises a safety issue.

To date, there is no statistical data available to measure the effectiveness of the ECP at either facility.

The questionnaires were completed by telephone, in lieu of an onsite inspection.

This method was discussed and recommended by Scott Pennington, who represented HMSS in this matter.

If you have any questions concerning the attached questionnaires, please contact John Crobe or George McCann of my staff.

Sincerely, ShMA.es $,N E Charles E. Norelius, Director Division of Radiation Safety and Safeguards

Enclosure:

As stated cc w/ enclosures:

R.

Burnett, NMSS D. Funk, RIII R. Rosano, OE t

US NF?C RlGION III ID:708-790-5665 SEP 13'93 9: 49 No.004.'P.01 e

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NRC REGION III OUTGOING TRANSMISSION REQUEST VERIFICATION NO. - FTS/ COMMERCIAL (708) 790-5659 09f/3/93 DATE:

NUMBER OF PAGES (INCLUDING COVER SHEU )

T0 (NAME):

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DESCRIPTION:

l' RESIDENT INSPECTORS OFFICE ONE WHITE FLINT BIG ROCK PT KEWAUNEE

PAYROLL BRAIDWOOD LASALLE

HNBB BYRON HONTICELLO

PHILLIPS BLOG CALLAWAY PALISADES

CHATTANDOGA TRAINING CENTER CLINTON PERRY

OPERATION CENTER D. C. COOK PT BEACH

CHAIRMAN'S OFFICE DAVIS-BESSE PR ISLAND

' INSPECTOR GENERAL DRESDEN QUAD CITIES

WOODMONT BLDG DUANE ARNOLD ZION

REGION I II IV V

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OTHER '(DESIGNATE - FAX NO.)

'PN'S CHAIRMAN'S OFFICE OP CENTER

OFFICE SERVICES SECTION USE ONLY-INSPECTOR GENERAL INP0

FTS

COMMERCIAL BYRDSONG NRR NSAC

TIME STARTED

TINE COMPLETED PA0 HEADQUARTERS PDR LICENSEE

OPERATOR l

Revised 01/07/93

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