ML20058P111

Employee Concerns Programs Insp Questionnaire

ML20058P111
Person / Time
Site:	Vogtle
Issue date:	08/17/1993
From:	Starkey D NRC OFFICE OF INSPECTION & ENFORCEMENT (IE REGION II)
To:
References
NUDOCS 9312230077
Download: ML20058P111 (6)

Text

__

2 'd t'Of : I 1 CG/41/80

.--.,3- 1 ~1 d 31190n DeNSn WOdd

/40 Wnb .:

~

.n.

~

(, t t a c nn>c i t LP!PL0iEt. CONCERNS PROGl<AMS PIANT NAME- Vogtle 1 & 2 LICi:NSEE: Georgia Power Co. DOC NT #: 50-424,425 NOTE: Please circle yes or no if applicable and add commenta in tho . space prcaridcd .

A. PROGRAM.

1. Doce the licensee have an employee concerns program?

(Yes). The Vogtle program is called the Quality Concernu Program (QCP)

'.' Has !;RC insrectel the program?

(Yes/ Comments). Report #50-424,425/90-02.

The report noted that a a;mcific Quality Concerna Program investigation was thorough and professionally done. "Ihc QCP was noted an a ut.rength.

B. S(X)PK: (Circle all that apply ) [

1. 12 it for:

a. lechnical'. (Yes)

b. Adminictrative? (Yen)

c. Personne-1 lasaes*/ (Yea)

2. Does it cover safety as well as non-safety issues?

(Yes) is it desifn N tcr:

a. Noticar alety? (Yeu)

qn,UJD cu n--

b. Persond EM el.y? (Yen) s c. Percontiel ir. cues - including enion grievannes?

(Yes/Commento). Ikmever, any union grievance should first to t.aken t,o the union.

9312230077 930817 @

PDR ADOCK 05000424 .

g PDR b

W'W ._

^

h C: 'd= ro:11 85/41/80 lid 3'11900 D E N 5 n' w o d:f~ [

i

3. . l T

h i

.n..  !

(

4. Does the program apply to all licensee employeeo? f (Yec) '! ,

i

6. Contractors?  !

(Yes/Commenta). Every contractor who will enter tle Li protected area of the plant will be briefed on the QCP, but t all contractora chet.her workirm inside or outside of the - -!

protected area cat une the services of the QCP. '

6. Ibes the licensee require ita contractors and their subs' to - 3 have a similar program?

(No)

7. Does the licenseo conduct an exit interview upon terminating employees aching if they have any safety concerns *' l (Yes/ Comments). Exitirm employees are given the opportunity  !

to state concerns in' writing. When possible exiting 'i employees are given the exit interview prior to departure .

• from the alte. Should an employee exit the site without an  !

' - - exit interview, the Quality Concerns Coordinator (QOC) will l forward a copy of the exit interview ~ forms 'along with a -<

letter of explanation to the employee's last known addmas. l

.C. INDEPENDENCE:

L

1. What is the titio of the person in charge?

Quality Concerns Coordinator (QCC) 1

2. Who do they report to?

-Independent Safety Kagineering Group ()SEG) Supervisor on site

3. Are they independent of line management? d (Yea) ,

4. Does the ECF use third party consultants? '

- u

'(Yes/Commento). They have oceantonally requested anaistance-frum the human resournes departament at tle company corporate  ;

office. '

5. ~How is.a concern about a manager or vice president followed up? -.

The QCC han ditwet accens to top corporate management to ,

resolve such concerns. ,

i

i. ,

i e'd' S0:11 C6/11/80 -11d 37190n DaNsn; woes. j l

f. .

t f

~- )

'D. RESmIRCES:

1. What is the size of staff devoted to this program? l i

-i One full-than Vogtle employee devotes one-half of his time - I to overnecing the QCP program on site. The remainder of the time he is a Qh inspector.

2. What are ECP staff qualifications (technica1' training,

• interviewing training, investigator training, other)?. -

r j

l There are no procedurally required qualifications for the position of QCC. The present QCC has been a QA inopector  ;

for 15 years and han a B.S. degree in In&strial Managecont. i E. REFERRALS:

1. Who has follouup on concerns (ECP staff, line management, other)? -t I,

The QCC ensuren that the actions are entered in a closed loop program to assure their implementation: e.g., Action Item Tracking System, Safety Audit and Engineering Review  !

Audit Finding Report tracking system, Deficiency Control 7 System, etc.  :;

q F. 00NFIDENTIALITY:

'f L. Are the reporta confidential? ,i (Yan/ Comments). Every effort is made within the' law to protect the confidentiality of' the submitter unless the - '

submitter waives confidentiality or otherwise by his.own action makes known his identity with relation to the ,

concern.

2. Whc is the ident1Lty of the alleger made known to (senior management, ECP etaff, line management, other)?- i The Q00 and his surervisor. I

.  ?

3. Can employees be:

a. Anonymouc? (Yen) '!

i

b. Report by phone? (Yes/ Comments). Onsite phones '!

numbers and an offolte toll free number are available.  ;

~

. . .,_ . . . _ . -. -- --- - - ~ -- - -" -- * "

p" . ; -

. .. e, S

.i

• d- 90

• I I-- C6/41/80

.17d ' 31.LDOO ' OhlNSO WOdd . .

i9 - l,;;

y

.t C. ITEDHACK:  !

1. Is feedback given to the alleger upon completion of the I followup?  ;

i t

(Yes/ Comments). The remalts of any investigation are- i st=marized in a certified letter addressed to the oubmitter. j Included with the letter la a form with provisions for the  :*

submitter to acknrarledge receipt, indicate his satisfaction  ;

with the investigation, and provide his opinion of-the'. .;

resulta. If the cubmitter is not satisfied, the 4CC may  !

initiate further investigation. Prior to closing the-  !

concern, eft' orts will be made to advise the submitter of the '

ultimate disposition.

'i

2. Does program reward,covd ideas? "'

i t

(No/Commento). The QCP is not an employeo suggestion program. *

[

3. Who, or at what level, makes the final decicion of-

~

i recclution? I

?;

h Manager Safety Audit and Engineering Review at the

-_.- Corporate Offico.

n"

i r

4. Are the resolutiona of anonymous concerns disseminated? i (No)

. l

6. Are reeolutions of valid concerns publicized (newsletter, f bulletin board, all hands meeting, other)? t

)

(No) ~~

H.- EFFRCflVENESS: i 1.

How program?

does the licencee measure the effectiveness of the 1 o -

1' ,

Annual program audit by corporate Safety Audit and  !

Engineering'Heview (SAKR)

.}

.i

2. Are concerns: ;8 3

-1

a. Trended? (No) 1 I

',1

b. Used? (Yec/ Comments). Informally. If the 400 notices ~ i a recurring concern 'in a specific area he would notify :i the manager of that'arca~.-

Ji

. , . 3 ,

9 ' d ~10101- . 97'd, 90111 E;6/11/60 .-17d 311DOA - DBNSO ' MOdd - -

a ir t

'. i

3. In the la.8t three years how many concerns were" raised? 172 ~f Closed? 162 Whav percentage were substantiated? Approx.-  !

22% -

4. How are follownp techniques used to measure effectiveness J (random survey, intervicus, other)?- l l

In 1991 random informal interviews were' conducted to acceso employee knowledge of the QCP. As stated previously,'the j SAER conducts an annual audit to' assure program procedural compliance.

t i

5. How frequently are internal audits of the ECP conducted and -

by whac?

Annually by corporate SAER.

i I. AD11NISTRAT10N/ TRAINING:  !

1. la ECF preceribed by a procedure?

E (Yes/Connents). Corporate procedure VSAER-WP-25, Quality  :

Concerno Program". >

2. How are employees. as well as contractors. made aware of.

~

this program (training, newsletter bulletin board, other)?

Orientation training, QCP lulletin' boards on site, and site '

newsletter.

l

[:

'I 1

A_DDJTlQNAJ._QOttfgNTS- (Including characteristics which make the program k especially effective or ineffective.)

3 The QCP is avaliable to all Vogtle employees and contractors. Sulunittera -of j concerns-are not asked to distinguish between quality and non-quality related concerns. All concerns are reviewed by the 400 whether or not there isa '

)

sefety significance associated with.the concern..

• i q

i 1he person completing this form please provide the following information. to i the Regional Office Allegations Coordinator and far it to Richard Hosano at 301-504-3431.

NAtE: TITIR: . PHONE #:

Doug Starkey/ Resident Inspector / 704-554-9901 IRTE 03fM2TED: 8-17-93 1 I

f,-o 1 *e 00:II CE/41 80

.L 7 d 3 ueoh DdNSD WOdd

\ E '~.

? -

/ %j g f?[f d,

4 4***

USNRC Resident inspector Office Vogtle Rioctric Generating Plant 706-554-9901 i 4 DELIVER To:

_ficYAO /VosAwo - 66 _

3D/- S~CV .3V5/ .. ?_ _-. ._

DELIVER BY:

O con D WITHIt1 2 HOURS O IM11EDIATELY .

O 140T FOR FRIllCIPAL STAFF I

SUBJECT:

.j

_. kfsf_4dSG 70

• W c2 5 00 f).2 9-

/

_ . . . . _ _ . . - - - ._ . . _ . . - = ._

TRANSHITTAL + f PAGES

_ _ _ _ _ _ - _ _