ML20058P111

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Employee Concerns Programs Insp Questionnaire
ML20058P111
Person / Time
Site: Vogtle  
Issue date: 08/17/1993
From: Starkey D
NRC OFFICE OF INSPECTION & ENFORCEMENT (IE REGION II)
To:
References
NUDOCS 9312230077
Download: ML20058P111 (6)


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(, t t a c nn>c i t LP!PL0iEt. CONCERNS PROGl<AMS PIANT NAME-Vogtle 1 & 2 LICi:NSEE: Georgia Power Co. DOC NT #: 50-424,425 NOTE: Please circle yes or no if applicable and add commenta in tho. space prcaridcd.

A.

PROGRAM.

1.

Doce the licensee have an employee concerns program?

(Yes). The Vogtle program is called the Quality Concernu Program (QCP)

Has !;RC insrectel the program?

(Yes/ Comments). Report #50-424,425/90-02.

The report noted that a a;mcific Quality Concerna Program investigation was thorough and professionally done. "Ihc QCP was noted an a ut.rength.

B.

S(X)PK: (Circle all that apply )

[

1.

12 it for:

a.

lechnical'. (Yes) b.

Adminictrative? (Yen) c.

Personne-1 lasaes*/ (Yea) 2.

Does it cover safety as well as non-safety issues?

(Yes) is it desifn N tcr:

a.

Noticar alety? (Yeu)

qn,UJD n--

cu b.

Persond EM el.y? (Yen)

Percontiel ir. cues - including enion grievannes?

c.

s (Yes/Commento). Ikmever, any union grievance should first to t.aken t,o the union.

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4.

Does the program apply to all licensee employeeo?

f (Yec) i 6.

Contractors?

(Yes/Commenta). Every contractor who will enter tle Li protected area of the plant will be briefed on the QCP, but t

all contractora chet.her workirm inside or outside of the -

protected area cat une the services of the QCP.

6.

Ibes the licensee require ita contractors and their subs' to -

3 have a similar program?

(No) 7.

Does the licenseo conduct an exit interview upon terminating l

employees aching if they have any safety concerns *'

(Yes/ Comments). Exitirm employees are given the opportunity to state concerns in' writing. When possible exiting employees are given the exit interview prior to departure.

' i from the alte. Should an employee exit the site without an exit interview, the Quality Concerns Coordinator (QOC) will l

forward a copy of the exit interview ~ forms 'along with a letter of explanation to the employee's last known addmas.

l

.C.

INDEPENDENCE:

L 1.

What is the titio of the person in charge?

Quality Concerns Coordinator (QCC) 1 2.

Who do they report to?

-Independent Safety Kagineering Group ()SEG) Supervisor on site 3.

Are they independent of line management?

d (Yea) 4.

Does the ECF use third party consultants?

u

'(Yes/Commento). They have oceantonally requested anaistance-frum the human resournes departament at tle company corporate office.

5.

~How is.a concern about a manager or vice president followed up?

The QCC han ditwet accens to top corporate management to i

resolve such concerns.

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'D.

RESmIRCES:

What is the size of staff devoted to this program?

l 1.

i

-i One full-than Vogtle employee devotes one-half of his time -

I to overnecing the QCP program on site. The remainder of the time he is a Qh inspector.

2.

What are ECP staff qualifications (technica1' training, interviewing training, investigator training, other)?.

r There are no procedurally required qualifications for the j

l position of QCC. The present QCC has been a QA inopector for 15 years and han a B.S. degree in In&strial Managecont.

i E.

REFERRALS:

1.

Who has follouup on concerns (ECP staff, line management,

- t other)?

I, The QCC ensuren that the actions are entered in a closed loop program to assure their implementation:

e.g., Action Item Tracking System, Safety Audit and Engineering Review Audit Finding Report tracking system, Deficiency Control 7

System, etc.

q F.

00NFIDENTIALITY:

'f L.

Are the reporta confidential?

(Yan/ Comments). Every effort is made within the' law to protect the confidentiality of' the submitter unless the -

submitter waives confidentiality or otherwise by his.own action makes known his identity with relation to the concern.

2.

Whc is the ident1Lty of the alleger made known to (senior management, ECP etaff, line management, other)?-

i The Q00 and his surervisor.

I

?

3.

Can employees be:

a.

Anonymouc? (Yen) i b.

Report by phone? (Yes/ Comments). Onsite phones numbers and an offolte toll free number are available.

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I 1.

Is feedback given to the alleger upon completion of the followup?

i t

(Yes/ Comments). The remalts of any investigation are-i st=marized in a certified letter addressed to the oubmitter.

j Included with the letter la a form with provisions for the submitter to acknrarledge receipt, indicate his satisfaction with the investigation, and provide his opinion of-the'.

resulta. If the cubmitter is not satisfied, the 4CC may initiate further investigation. Prior to closing the-concern, eft' orts will be made to advise the submitter of the ultimate disposition.

'i i

2.

Does program reward,covd ideas?

t (No/Commento). The QCP is not an employeo suggestion

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program.

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3.

Who, or at what level, makes the final decicion of-i recclution?

I

?;

h Manager Safety Audit and Engineering Review at the Corporate Offico.

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4.

Are the resolutiona of anonymous concerns disseminated?

i (No)

. l 6.

Are reeolutions of valid concerns publicized (newsletter, f

bulletin board, all hands meeting, other)?

t

)

(No)

~~

H.-

EFFRCflVENESS:

i;'

1.

How does the licencee measure the effectiveness of the 1

program?

o 1',

Annual program audit by corporate Safety Audit and Engineering'Heview (SAKR)

.}

.i 2.

Are concerns:

8 3

-1 1

a.

Trended? (No)

I 1',

b.

Used? (Yec/ Comments). Informally. If the 400 notices ~

i a recurring concern 'in a specific area he would notify

i the manager of that'arca~.-

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i 3.

In the la.8t three years how many concerns were" raised? 172

~f Closed? 162 Whav percentage were substantiated? Approx.-

22%

4.

How are follownp techniques used to measure effectiveness J

(random survey, intervicus, other)?-

l l

In 1991 random informal interviews were' conducted to acceso employee knowledge of the QCP. As stated previously,'the j

SAER conducts an annual audit to' assure program procedural compliance.

t i

5.

How frequently are internal audits of the ECP conducted and -

by whac?

Annually by corporate SAER.

I.

AD11NISTRAT10N/ TRAINING:

i 1.

la ECF preceribed by a procedure?

E (Yes/Connents). Corporate procedure VSAER-WP-25, Quality Concerno Program".

2.

How are employees. as well as contractors. made aware of.

~

this program (training, newsletter bulletin board, other)?

Orientation training, QCP lulletin' boards on site, and site '

l newsletter.

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A_DDJTlQNAJ._QOttfgNTS-(Including characteristics which make the program k

especially effective or ineffective.)

3 The QCP is avaliable to all Vogtle employees and contractors. Sulunittera -of j

concerns-are not asked to distinguish between quality and non-quality related concerns. All concerns are reviewed by the 400 whether or not there isa sefety significance associated with.the concern..

)

iq i

1he person completing this form please provide the following information. to i

the Regional Office Allegations Coordinator and far it to Richard Hosano at 301-504-3431.

NAtE:

TITIR:.

PHONE #:

Doug Starkey/ Resident Inspector / 704-554-9901 IRTE 03fM2TED: 8-17-93 1

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USNRC Resident inspector Office Vogtle Rioctric Generating Plant 706-554-9901 i

4 DELIVER To:

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DELIVER BY:

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WITHIt1 2 HOURS O

IM11EDIATELY O

140T FOR FRIllCIPAL STAFF I

SUBJECT:

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