ML20058N984

Package Consisting of Employee Concerns Programs for Plant

ML20058N984
Person / Time
Site:	Monticello
Issue date:	07/29/1993
From:	Sheila Ray NRC
To:
References
NUDOCS 9312220352
Download: ML20058N984 (4)

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• • -OAttachment' " "

EMPLOYEE CONCERNS PROGRAMS #'" '

i Northern States PLANT NAME: uas ,c,.i h 'tICENSEEfPoUdr Compa'ny DOCKET' #: 50!263 v .

NOTE: ~

', Please circle yes or no if applicable and a'dd comments in'the space provided.

A. PROGRAM: '

1. Does the licensee: have an' employee concerns program?

(Yes a No/Coments) .

Formal program has been in place for about a year and,n half.

2. Has NRC inspected the program? Report #

No ,

.,, .1 B. SCOPE: (Circle all that apply) '

1. Is it for: '- u -'

a.

,, , Technical?

, .g; n, :, h No/Coments).

o :.. .. -

b. Administrative? No/Coments)

c. Personnel' issues?' h, No/Coments)

2. it cover safetylas pell as"non-safety issues?

g. No/Coments) '

3. Is it designed for:

a.

Nuclear safety? h No/Coments)

b. Personal safety?[s] No/Coments)

. , . . . .c. .

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c. P onnel issues - including union grievances?

Ye E No/Coments) i

4. D the program apply to all licensee employees? '

2000:11 Ges)g No/Coments)

5. Co tractors?  :

e E No/Coments) l j

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l Issue Date: 07/29/93 A-1 e\ 2500/028 Attachment l

9312220352 930729 l PDR ADOCK 05000263 .

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6. Does the licensee require its contractors and _their subs to haye 'a similar

, gram?

(Yes o No Coments) Contractors can use licensee system. -

y. ,

7. Does the - licensee conduct an exit interview upon terminating e oyees asking if they have any safety concerns? 'i Yes pr No/Coments)

C. INDEPENDENCE:

1. What is the title of the person in charge?

Site Administrative Services Supervisor

2. Who do they report to?

Superintendent Business Support

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3. Are they independent of line manageme,nt?

Yes ,

, 4. Does the ECP use third party consultants?

No

5. How is a concern about a manager or vice president. followed up? -  ;

Concern would be given :o the nanager's/W's' supervisor.

D. RESOURCES:

1. What is the size of the staff devoted to this program?

One (to receive ar.d log concerns anc distribute them for resolution) '

2. What are~ ECP staff qualifications (technical -training,

c. interviewing training, investigator training, other)?

General human resources staff training appropriate for the position.- #

No specific training in handling employee concems. ,

i E. REFERRALS:

1. Who has followup on concerns (ECP staff,he mana '

other)?

Line management of the departnent involved with the co'ncern is

• assigned responsibility for investigation and closure.

F. CONFIDENTIALITY: ' '

1. Are the reports confidential? t

@Ugr No/Coments) . ,

2500/028 Attachment A-2 Issue Date: 07/29/93 i

2. Wh id lleger made known to (ghr managh sta (nemanagaman other)?

, cle, if other explain)

If anonymity is not requested, the identity of the caller would be available to whoever handles or reviews the concern.

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.- 3. Can employees be:

a. Anonymous? h No/ Comments)

b. Report by phone? h No/ Comments)  !

G. FEEDBACK:

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1. 'I eedback given to the alleger upon completion of the foll,owup?

e or No - If so, how?) ,

The alleger's supervisor would normally provide the feedback.

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2. Does program reward good ideas?

'Unknowd Ino' examples - not addresaed in instructions for program-

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However, the licensee generally rewards good ideas from other programs.

3. Who, or at what level, makes the final decision of resolution?

Site General }ianager

4. Are the resolutions of anonymous concerns disseminated?

.Siteneugetter

5.  :

Are resolutions of valid concerns publicized (newsletter, i bulletin board, all hands meeting, other)? -

W Unknown - no examples - not addressed in instructions for program H. EFFECTIVENESS:

1. How does the licensee measure the effectiveness of the program?

No program to measure effectiveness. However, the licensee's QA department plans to interview employee's about program within the ext

2. pTeConcerns:few weeks-in response to a whistleblowing allegation at the Prairie Island plant. ,

a.

• Trended? (Yes o_thoments)

There has been only one . concern raised - too little to trend i

b. Used? (Yes or No/Coments)

Unknown - not enough data to tell i

3. In the last three years how many concerns were raised? nno  ;

Of the concersn raised, how many were closed? n What percentage were substantiated? N/A Issue Date: 07/29/93 A-3 2500/028 Attachment

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_ 4. 'How are followup techniques used to measure effectiveness y (random survey, interviews, other)?

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5. How #requently are internal audits of the ECP conducted and by whom?

j, No__

I. ADMINISTRATION / TRAINING: -

1. Is ECP prescribed by a procedure? h No/Coments)

There ic a one page instruction but not a formalized, reviewed procedure.

2. How are employees, as well as contractors, made aware of' this program (training, newsletter, bulletin board, other)?

The phone numbers to call for the program are posted on almost all bulletin boards. In addition, the VP Nuclear recen:ly issued.a letter to a_*1 employees and contractors explaining the program. It is also covered in

, general employee training for new. employees.

. ADDITIONAL COMMENTS

(Including characteristics which make the program j especially effective, if any.)

l The licensee has a long history of successfully resolving concerns through

[ normal canagenent chains'and thus has seen little use of the employee i

concern hotline program. The system has had only one call since 1: was started and that call was not about a technical or safety concern. s_,

o The licensee also has an800 number for a QA Hotline that rings in its -

corporate offices. That number is also posted prominantly in the plant.

.,. That line has been in place for over a year and has had no technical or 2

-safety cencer calls. 'Th'e Manager. Nuclear Operations Quality Assurance is respcasible for that phone line sad has a formal pro'cedure for it.

The effectiveness of the licensee in resolving employee concerns through normal channels is further demonstr'ated by the very low number.of allegatiens te the NRC from the site. There has been only one allegation

'in several years.

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e 4 RAME: TITLE:

S. P. Ray 75 enior des. Inyp. PHON)E t-(oI2293-206kTECOMPLETED: 8/27/93 .

t 2500/028 Attachment A-4 Issue Date: 07/29/93 l 4

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