ML20058E312

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Summarizes 931109 Meeting W/Util in Arlington,Tx to Discuss Operator Performance Concerns Described in Insp Rept 50-482/93-24
ML20058E312
Person / Time
Site: Wolf Creek Wolf Creek Nuclear Operating Corporation icon.png
Issue date: 11/19/1993
From: Beach A
NRC OFFICE OF INSPECTION & ENFORCEMENT (IE REGION IV)
To: Carns N
WOLF CREEK NUCLEAR OPERATING CORP.
References
NUDOCS 9312060252
Download: ML20058E312 (16)


See also: IR 05000482/1993024

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NUCLEAR REGULATORY COMMISSION

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AR LINGTON, T E X AS 76011 8064

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NOV I 91993

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Docket:

50-482

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License: NPF-42

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Wolf Creek Nuclear Operating Corporation

ATTN:

Neil S. Carns, President and

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Chief Executive Officer

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P.O. Box 411

Burlington, Kansas 66839

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SUBJECT: NOVEMBER 9, 1993, PUBLIC MEETING DOCUMENTATION

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This refers to the public meeting conducted on November 9, 1993, at our

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request, at the NRC Region IV Office in Arlington, Texas. The meeting was

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attended by those listed in Attachment 1.

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This meeting was held to discuss operator performance concerns described in

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NRC Inspection Report 50-482/93-24.

Specific concerns discussed included

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conduct of licensed operator duties, operator attentiveness to panel

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indications, and the increased incidence of personnel errors in areas under

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the cognizance of operations personnel.

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We found that your staff had a good understanding of our concerns as expressed

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in the report cover letter and that immediate corrective actions have been

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implemented to address operator errors. Although.we recognize your efforts to

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correct this problem, we remain concerned that personnel errors continue to-

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occur and we will continue to monitor your progress in addressing this issue.

We found the information exchange informative and were encouraged by the

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involvement of your shift supervisors in the meeting.

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In accordance with 10 CFR 2.790 of the NRC's " Rules of Practice," Part 2,

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Title 10, Code of Federal Regulations, a copy of this letter will be placed in -

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the NRC Public Document Room.

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Should you have any questions concerning this matter, we will be pleased to

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discuss them with you.

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Sincerely,

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. Bill Beac , D re ti r

Division of Reac

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Attachments:

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Attendance List

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Licensee Presentation (NRC distribution only)

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9312060252 931119

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Wo'lf Creek Nuclear Operating

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Corporation

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cc w/ Attachment 1:

Wolf Creek Nuclear Operating Corp.

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ATTN: Otto Maynard, Vice President

Plant Operations

P.O. Box 411

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Burlington, Kansas 66839

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Shaw, Pittman, Potts & Trowbridge

ATTN: Jay Silberg, Esq.

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2300 N Street, NW

Washington, D.C.

20037

Public Service Commission

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ATTN:

C. John Renken

Policy & Federal Department

P.O. Box 360

Jefferson City, Missouri 65102

U.S. Nuclear Regulatory Commission

ATTN: Regional Administrator, Region III

799 Roosevelt Road

Glen Ellyn, Illinois 60137

Wolf Creek Nuclear Operating Corp.

ATTN: Kevin J. Moles

Manager Regulatory Services

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P.O. Box 411

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Burlington, Kansas 66839

Kansas Corporation Commission

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ATTN: Robert Elliot, Chief Engineer

Utilities Division

1500 SW Arrowhead Rd.

Topeka, Kansas 66604-4027

Office of the Governor

State of Kansas

Topeka, Kansas 66612

Attorney General

1st Floor - The Statehouse

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Topeka, Kansas 66612

Chairman, Coffey County Commission

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Coffey County Courthouse

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Burlington, Kansas 66839-1798

Kansas Department of Health

and Environment

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Wolf Creek Nuclear Operating

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Corporation

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Bureau of Air Quality & Radiation

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ATTN: Gerald Allen, Public

Health Physicist

Division of Environment

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Forbes Field Building 321

Topeka, Kansas 66620

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Section Chief (RIII, DRP/3C)

RIV File

SRI, Cullaway, RIII

MIS System

Lisa Shea, RM/ALF, MS: MNBB 4503

Project Engineer (DRP/B)

Section Chief (DRP/TSS)

G. A. Pick, SRI

D. Graves, CP, SRI

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ATTACHMENT 1

Attendees

Attendance at the NRC/WCNOC public meeting held November 9,1993:

WCNOC Fersonnel

0. L. Haynard, Vice President, Plant Operations

R. C. Hagan, Vice President, Nuclear Assurance

S. D. Austin, Shift Supervisor, Operations

D. L. Dees, Shift Supervisor, Operations

R. M. Hubbard, Shift Supervisor, Operations

P. M. Martin, Supervisor, Operations

B. T. McKinney, Manager, Operations

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K. J. Moles, Manager, Regulatory Services

R. L. Schneider, Shift Supervisor, Operations

S. M. Walgren, Shift Supervisor, Operations

C. R. Younie, Shift Supervisor, Operations

NRC Personnel

J. L. Milhoan, Regional Administrator

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S. J. Collins, Director, Division of Reactor Safety (DRS)

J. T. Gilliland, Public Affairs Officer

T. P. Gwynn, Acting Director, Division of Reactor Projects (DRP)

J. L. Pellet, Chief, Operations Section, DRS

G. A. Pick, Senior Resident Inspector, DRP

W. D. Reckley, Project Manager, Office of Nuclear Reactor Regulation

C. O. Thomas, Jr., Acting Director, Division of Radiation Safety and

Safeguards

L. A. Yandell, Chief, Project Section B, DRP

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OPERATIONS PERFORMANCE

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CONCERNS BRIEFING

NRC Region IV Office Arlington, Texas

November 9,1993

12:30 p.m.

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DISCUSSION TOPICS

TOPIC

TIME

PRESENTER

INTRODUCTION AND

12:30 -12:50

O. L. MAYNARD

ACTIONS TAKEN TO

IMPROVE PERFORMANCE

SPECIFIC OPERATIONS

12:50 - 01:20

B. T. MCKINNEY

ISSUES AND CORRECTIVE

ACTIONS

SUMMARY OF

01:20 - 01:30

DR.R.C.HAGAN

CORPORATE

PERSPECTIVE

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INTRODUCTION

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AGENDA FOR WCNOC DISCUSSIONS

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RECOGNITION OF ISSUES

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SHIFT SUPERVISORS IN ATTENDANCE

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HEAR THE INFORMATION EXCHANGE FIRST HAND

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ACTIVE INVOLVEMENT IN CORRECTIVE ACTION

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UNITY IN RESOLVING OPERATOR AWARENESS ISSUES

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ACTIONS TO IMPROVE OPERATidNS

PERSONNEL AND ORGANIZATIONAL CHANGES - MANAGEMENT INVOLVEMENT

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MANAGER ON SHIFT - MANAGEMENT OVERSIGHT

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CHANGE IN 8:30 MEETING FORMAT - FOCUS ON PROBLEMS

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SHIFT ENGINEER - EXPERIENCE, KNOWLEDGE, ADDED COMPLEMENT AND

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RELIEVE ADMINISTRATIVE BURDEN

VISIT FROM EXPERIENCED SHIFT SUPERVISOR

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KNOWLEDGE GAINED FROM OTHERS IN INDUSTRY

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SPECIFIC OPERATIONS ISSUES AND

CORRECTIVE ACTIONS

TECHNICAL DISCUSSIONS

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STEAM DUMPS

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SPECIFIC OPERATIONS ISSUES AND

CORRECTIVE ACTIONS

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ROOT CAUSE

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LACK OF ATTENTION TO DETAIL

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QUESTIONING ATTITUDE

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RESOLUTION OF PROCEDURE PROBLEMS PRIOR TO ACTION

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SPECIFIC OPERATIONS ISSUES AND

CORRECTIVE ACTIONS

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CORRECTIVE ACTIONS

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SHORT TERM:

SSISO MEETING

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SSISO RESOLVING CREW / OPERATIONS PROBLEMS

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INCREASED ACCOUNTABILITY

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BOARD AWARENESS REINFORCEMENT

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MANAGERS ON SHIFT

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SPECIFIC OPERATIONS ISSUES AND

CORRECTIVE ACTIONS

CORRECTIVE ACTIONS

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LONG TERM:

COMPANY CULTURE: MANDATE IMPROVEMENT

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TURNOVER QUIET TIME

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SHIFT ENGINEERS

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MORE FREQUENT SSISO MEETINGS

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STAR REINFORCEMENT

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CONTINUED ACCOUNTABILITY

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SS INVOLVEMENT IN REGULATORY PROCESS

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EXTERNAL PLANT INPUT

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SPECIFIC OPERATIONS ISSUES AND

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CORRECTIVE ACTIONS

MEASUREMENT OF PROGRESS

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MANAGER ON SHIFT FEEDBACK

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DAILY REPORTS

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LEVEL OF SIGNIFICANCE OF PROBLEMS

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PERFORMANCE

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ASSESSMENT BY WCGS ORGANIZATIONS

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SUMMARY OF CORPORATE PERSPECTIVE

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CHANGES IN CORPORATE CULTURE THROUGH MANAGEMENT

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INVOLVEMENT

EXECUTIVE LEVEL MANDATE FOR CHANGE IN OPERATIONS

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PERFORMANCE

NEW OPERATIONS MANAGEMENT BRINGS AN OPEN DESIRE TO

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IMPROVE PERFORMANCE

CHANGES WILL YlELD SHORT AND LONG TERM IMPROVEMENTS

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