ML20057G044

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Forwards Insp Rept 50-382/93-21 on 930913-17.Noncited Violation Identified
ML20057G044
Person / Time
Site: Waterford Entergy icon.png
Issue date: 10/13/1993
From: Collins S
NRC OFFICE OF INSPECTION & ENFORCEMENT (IE REGION IV)
To: Barkhurst R
ENTERGY OPERATIONS, INC.
Shared Package
ML20057G045 List:
References
RTR-NUREG-1021 NUDOCS 9310200121
Download: ML20057G044 (5)


See also: IR 05000382/1993021

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NUCLEAR REGULATORY COMMISSION

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REGION IV

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611 RYAN PLAZA ORIVE, SUITE 400

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ARLINGTON, TEXAS 76011-8064

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OCT I 31933

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Docket:

50-382

License: NPF-38

Entergy Operations, Inc.

ATTN:

Ross P. Barkhurst, Vice President

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Operations, Waterford

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P.O. Box B

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Killona, Louisiana 70066

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SUBJECT:

NRC INSPECTION REPORT 50-382/93-21

This refers to the inspection conducted by Messrs. S. L. McCrory and

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J. I. Tapia of this office on September 13-17, 1993. The inspection included

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a review of activities authorized for your Waterford Steam Electric Station,

Unit 3 facility. At the conclusion of the inspection, the findings were

discussed with those members of your staff identified in the enclosed report.

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Areas examined during the inspection are identified in the report. Within

these areas, the inspection consisted of selective examinations of procedures

and representative records, interviews with personnel, and observation of

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activities in progress.

The results of this inspection are documented on

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page 1, in the enclosed report.

It was identified that procedure revisions to a control copy book in the plant

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simulator were not entered in a timely manner and this was in violation of

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Technical Specification 6.8.

This violation is not being cited because the

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criteria in paragraph VII.B.1 of Appendix C to 10 CFR Part 2 of the NRC's

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" Rules of Practice," were satisfied.

In accordance with 10 CFR 2.790 of the NRC's " Rules of Practice," a copy of

this letter and its enclosures will be placed in the NRC Public Document Room.

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Should you have any questions concerning this inspection, we will be pleased

to discuss them with you.

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Sincerely,

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irector

ivision of Reactor Safety

Enclosure:

Appendix - NRC Inspection Report

50-382/93-21

cc:

(See next page)

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9310200121 931013

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PDR

ADOCK 05000T80

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Entergy Operations, Inc.

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cc w/ enclosure:

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Entergy Operations, Inc.

ATTN: Harry W. Keiser, Executive

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Vice President & Chief Operating Officer

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P.O. Box 31995

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Jackson, Mississippi

39286-1995

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Entergy Operations, Inc.

ATIN: John R. McGaha, Vice President

Operations Support

P.O. Box 31995

Jackson, Mississippi 39286

Wise, Carter, Child & Caraway

ATTN:

Robert B. McGehee, Esq.

P.O. Box 651

Jackson, Mississippi 39205

Entergy Operations, Inc.

ATTN:

D. F. Packer, General

Manager Plant Operations

P.O. Box B

Killona, Louisiana 70066

Entergy Operations, Inc.

ATTN:

L. W. Laughlin

Licensing Manager

P.O. Box B

Killona, Louisiana 70066

Chairman

Louisiana Public Service Commission

One American Place, Suite 1630

Baton Rouge, Louisiana 70825-1697

Entergy Operations, Inc.

ATTN:

R. F. Burski, Director

Nuclear Safety

P.O. Box B

Killona, Louisiana 70066

Hall Bohlinger, Administrator

Radiation Protection Division

P.O. Box 82135

Baton Rouge, Louisiana 70884-2135

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Entergy Operations, Inc.

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Parish President

St. Charles Parish

P.O. Box 302

Hahnville, Louisiana 70057

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Mr. William A. Cross

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Bethesda Licensing Office

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3 Metro Center

Suite 610

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Bethesda, Maryland 20814

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Winston & Strawn

ATTN: Nicholas S. Reynolds, Esq.

1400 L Street, N.W.

Washington, D.C.

20005-3502

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J. L. Milhoan

Resident Inspector

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Lisa Shea, RM/ALF, MS: MNBB 4503

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APPENDIX A

U.S. NUCLEAR REGULATORY COMMISSION

REGION IV

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Inspection Report:

50-382/93-21

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License: NPF-38

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Licensee:

Entergy Operations, Inc.

P.O. Box B

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Killona, Louisiana

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Facility Name: Waterford Steam Electric Station, Unit 3

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Inspection At: Waterford Steam Electric Station, Unit 3

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Inspection Conducted: September 13-17, 1993

Inspectors:

S. L. McCrory, Acting Project Engineer, Project Section D,

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Division of Reactor Projects

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J. I. Tapia, Reactor Inspector, Operations Section,

Division of Reactor Safety

Approved:

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f J. L. Pellet, Chief, Operations Section

Date

Division of Reactor Safety

Inspection Summary

Areas Inspected: Routine, announced inspection of the licensees licensed

operator requalification program.

Results:

The written examinations were adequate with respect to scope, depth,

cognitive level, and the licensee's sample plan, and were properly

controlled to prevent compromise (Section 1.1.1)

The scenarios appropriately sampled the items contained in

10 CFR 55.45(a) and were consistent with the guidelines in NUREG-1021,

Section 604, Revision 7 (Section 1.1.2).

The level of emergency plan implementation and evaluation during the

dynamic simulator examinations was regarded as a positive initiative to

create a more realistic operational environment and to make more

effective use of simulator time and evaluation opportunities

(Section 1.1.2).

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The mix of tasks for the walkthrough examinations was appropriately

balanced between in-plant and control room tasks, and the JPMs

adequately identified critical elements. The tracking system to prevent

operators from being evaluated on JPMs they had validated was considered

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a strength (Section 1.1.2)

The parallel evaluations of the inspectors agreed with those of the

licensee (Section 1.3).

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The facility evaluators were generally well trained and qualified to

perform objective evaluations of operator performance (Section 1.4).

The licensee's program for remediation training included those

attributes necessary to assure proper remediation and retesting prior to

the resumption of licensed operator duties (Section 1.5).

The recently developed procedures for the examination process was

assessed as a positive action (Section 1.6).

The various feedback mechanisms were effective and generally well

perceived. The communications interface between operations and training

was a particular strength and a significant contributor to the overall

success of the operations requalification training program

(Section 1.6).

Revisions to the shift supervisor's control copy of the Emergency Plan

Implementing Procedures in the simulator had not been entered in a

timely manner, which resulted in a noncited violation (Section 1.2.2.1).

Summary of Insoection Findinas:

A noncited violation was identified (Section 1.2.2.1).

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Attachments:

Attachment 1- Persons Contacted and Exit Meeting

Attachment 2- Documents Reviewed

Attachment 3- Simulation Facility Report

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DETAILS

1 LICENSED OPERATOR REQUALIFICATION PROGRAM EVALUATION (TI 2515/117)

During the inspection, the licensee's requalification program was assessed to

determine whether the program incorporated appropriate requirements for both

evaluating operator's mastery of training objectives and revising the program,

in accordance with 10 CFR 55. The licensed operator requalification program

assessment included a review of training material for the past year,

evaluation of the program's controls to assure a systems approach to training,

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and operating crew performance during annual requalification examinations.

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This included review of the facility documents listed in Attachment 2.

Further, the inspectors assessed the effectiveness of the examination

evaluators in conducting the examinations.

1.1 Examination Development

The licensee developed the written and operating examinations using the

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guidelines of NUREG-1021, Licensed Operator Examiner Standards, which the

licensee had reissued as Nuclear Training Instruction (NTI)-0P-004,

Examination / Quiz Development, Revision O.

1.1.1

Written Examination

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The inspectors reviewed the written examinations for cognitive level, item

construction, overlap across examination weeks, proper sampling of system and

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administrative knowledge areas, and linkage to the sample plan.

In all

respects the examinations were adequate.

The examinations all contained

40 multiple choice questions and were constructed to be taken in one 3-hour

sitting in the simulator.

The examinations had been time validated in advance

by licensed operators or training staff who actually took the examination, and

were not a part of the crew being evaluated. The licensee's controls on

examination material and the time validation process were considered adequate

to prevent examination compromise.

The ratio between system knowledge areas and procedures, limits, and control

knowledge areas was approximately 50 percent on all examinations reviewed.

Hinor construction deficiencies were identified in the distractors of a few

multiple choice questions; however, examination validity was not affected.

The senior reactor operator (SRO) examinations appropriately evaluated SR0

level knowledge and tended to test at higher cognitive levels overall.

The

inspectors evaluated that test question re-use across examination weeks was no

more than about 15 percent.

The inspectors determined that the examinations

met the licensee's sample plan which properly reflected training over the

requalification cycle.

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l.1.2 Operating Examination

1.1.2.1

Scenarios

The inspectors reviewed the dynamic simulator scenarios for sampling of

10 CFR 55.45(a) items, critical task identification, emergency operating

procedure (E0P) use, and complexity.

Each scenario set required the use of

contingency E0Ps in at least one scenario.

The scenarios appropriately

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sampled the items contained in 10 CFR 55.45(a) and contained numbers of

malfunctions, abnormal conditions, major transients, and critical tasks

consistent with the guidelines in NUREG-1021 Section 604, Revision 7.

Critical tasks were properly identified along with expected operator actions

for all planned evolutions, and the scenarios were previewed on the dynamic

simulator as part of the validation process. Additionally, the scenarios were

constructed to require emergency classifications and activation of the

emergency plan implementing procedures through initial notification and dose

assessment if required by the simulated plant conditions.

Emergency

preparedness specialists were assigned to the evaluation team to assess crew

performance in event classification and emergency plan implementation. The

inspectors regarded this activity as a positive initiative to create a more

realistic operational environment and to make more effective use of simulator

time and evaluation opportunities.

1.1.2.2

Walkthrough Examination

Each examinee was evaluated on five tasks using Job Performance

Measures (JPM). The mix of tasks was appropriately balanced between in-plant

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and control room tasks, and the JPMs adequately identified critical elements.

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As part of the examination development, the licensee reviewed operator JPM

validation records to ensure that individuals were not examined using JPMs

which they had recently validated.

In some cases, this resulted in different

walkthroughs being given to individuals on the same crew. This level of

tracking and development criteria was considered a strength.

1.2

Examination Administration

The examinees were briefed in all aspects of the examination using guidelines

that were virtually the same as those found in the appropriate sections of

NUREG-1021, ES 600 series, Revision 7.

1.2.1 Written E w . nation

The inspectors observed the start of the written examinations, and

periodically checked examinee progress during the examination.

Examinee

spacing and reference material availability in the examination facility were

satisfactory. All examinees completed the written examination within the

allotted time with sufficient time for at least one review. The completion

times of the examinees indicated that the time validation process used for the

examinations was appropriate to balance examination difficulty with allotted

time.

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1.2.2 Operating Examination

1.2.2.1

Dynamic Simulator Examination

The inspectors observed the entire examination for at least one crew and

portions of the examinations for all crews evaluated during the inspection

week, and performed parallel evaluations of one crew.

Event timing was

appropriate and simulator performance was generally satisfactory. A fidelity '

problem was observed when, after a manual reactor trip, electrical loads

failed to automatically transfer to the startup transformer and the A2-A3 bus

tie breaker would not remain shut once power was restored through the startup

transformer. While these anomalies were not consistent with actual design

performance, the simulator properly modeled plant behavior for these events.

Since the anomalies did not affect the examination validity, no adjustment to

the examination was required to permit an adequate evaluation.

In addition to the examination evaluation team, the operations superintendent

observed the performance of all shift crews which was assessed as a positive

activity by the inspectors.

During the administration of the simulator portion of the examination on

September 15, 1993, the inspectors noted that Control Copy Book No. 105

(Simulator Shift Supervisor) did not contain a current revision of Procedure

EP-001-030, " Emergency Plan Implementing Instruction Site Area Emergency."

Revision 16 of this procedure was being implemented in the simulator; however,

Revision 18 of the procedure had previously been transmitted to the Emergency

Planning Department on August 18, 1993. The inspectors verified that the

correct copy of the procedure was available in the plant control room. The

Emergency Planning Department was the custodian of control copy no.105 and,

as such, was responsible for updating the procedure within 10 days of receipt

of the transmittal, in accordance with Administrative Procedure UNT-004-009,

" Control, Distribution, Handling and Use of Plant Procedures". The update to

EP-001-030 was not made until September 15, 1993.

In addition, Revision 17 of

this procedure could not be located in Control Copy Book No.105.

It was

subsequently determined that Revision 17 was transmitted to Emergency Planning

on March 15, 1993. Available records indicated that the procedure was updated

that same day. The licensee issued Condition Report No. CR-93-151 on

September 16, 1993, to perform an investigation into the root cause of the

outdated procedure.

In addition, the licensee initiated a full audit of all

emergency preparedness procedures to assure that all procedures were current.

Emergency preparedness management personnel conducted interviews with

individuals responsible for updating manuals and preliminarily determined that

attempts at updating the manual had been made, but were unsuccessful because

the simulator was unavailable as a result of ongoing training activities. The

responsible personnel erred by not informing their management of the

unsuccessful attempts so that other arrangements could be made.

Emergency

preparedness management conducted briefings with the entire department to

discuss this error and management expectations concerning procedural adherence

requirements.

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This problem represented a failure to adhere to Technical Specification 6.8

" Procedures and Programs", which requires that procedural requirements for

maintaining procedures be followed.

This problem was determined to be an

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isolated case which had no safety impact, and the licensee's corrective

actions were evaluated as adequate to prevent recurrence; therefore, the

criteria specified in Section VII.B.1 of Appendix C to 10 CFR Part 2 were

satisfied to permit this to be a noncited violation.

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1.2.2.2

Walkthrough Examination

The inspectors observed various portions of the walkthrough examination and

performed parallel operator evaluations.

The examinations were well

coordinated and maximized use of the dynamic simulator for control room tasks.

1.3

Examination Results

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All examinees passed all portions of the requalification examination during

the week of inspection. The parallel evaluations of the inspectors agreed

with those of the licensee.

1.4

Licensee Evaluator Performance

The inspectors observed evaluator performance during all aspects of the

examinations. The evaluators were generally well trained and qualified to

perform objective evaluations of operator performance; however, the inspectors

observed that during the evaluation process following the dynamic simulator

portion of the operating examination, the evaluators tended to attribute

multiple competency weaknesses to a single action or behavior on the part of

an individual or crew. This tended to dilute their ability to identify

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performance weakness root causes to permit optimum remediation or training

feedback.

Further, the licensee used a five point scale (1.0 - 3.0

in 0.5 unit increments) for evaluating crew and individual performance in the

simulator. The 1.5 and 2.5 points on the scale had no performance criteria

associated with them, whereas the other points were defined with the same

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criteria found in NUREG-1021. The evaluators assigned subjective criteria to

those points on a case basis throughout each evaluation. That resulted in a

tendency to raise grade point averages over what may have resulted from using

only those grade points with predetermined performance criteria; however, the

inspectors reviewed results from the prior two weeks of examinations and

concluded that the pass-fail determinations had been appropriate.

1.5

Remediation Trainina

Prior to the inspection week, two weeks of requalification exams were

administered which resulted in one failure of the written examination and one

failure of the simulator portion of the operating examination. The inspectors

reviewed the licensee's methodology for examination results feedback, as well

as their proposed remediation training.

The review included interviews with

the two examinees to determine their perspective about how prompt and

objective the feedback they received was.

The inspectors detormined that the

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licensee provided prompt oral discussions to review the identified weaknesses

and that the particular remediation requirements were consistent with

correcting those weaknesses. The inspectors reviewed the draft written

examination which was to be given to the examinee who failed the written

examination and concluded that the two examinations were sufficiently

different to allow a valid evaluation.

The inspectors also reviewed the

remediation training for the examinee who failed the simulator examination and

determined that it was adequate. The inspectors concluded that the licensee's'

program for remediation training included those attributes necessary to assure

proper remediation and retesting prior to the resumption of licensed operator

duties.

1.6

Proarammatic Areas

While the requalification training and evaluation program at Waterford has

been repeatedly assessed as strong, much of the process has been somewhat

informal in that there was only a general commitment to develop, administer,

and evaluate examinations using the guidelines of NUREG-1021.

Recently, the

licensee proceduralized these aspects of the requalification process at the

encouragement of several experienced licensed operators who had been assigned

to training as instructors and evaluators in recent months. With only minor

exceptions, the licensee has incorporated the criteria and guidelines of the

ES 600 Series, part of NUREG-1021, Revision 7.

The inspectors assessed the

formalization of these portions of the process as a positive action in that it

made the continued success of the program less dependent on individual

personal skills and experience.

The inspectors interviewed several individuals in both the training and

operations departments regarding feedback processes and the effectiveness of

the operations-training interface. The training department has a standard

feedback form which operators are encouraged to complete for formal training,

such as class room or simulator instruction. The form may also be used to

provide feedback on training needs or desires identified apart from formal

training. Additionally, there is an Operations / Training Improvement Committee

(0 TIC) comprised of licensed and non-licensed shift operators and training

instructors, and chaired by a shift supervisor. One of the stated objective

os the OTIC is to " provide a mechanism to solicit input to enhance operator

training and implement improvement to the quality of that training." The

inspectors reviewed minutes of recent OTIC meeting and concluded that many

pertinent issues were being addressed. The training department provides

detailed performance feedback to all operators following routine evaluations

and requalification examinations regardless of the pass-fail determination.

Through the interviews, the inspectors concluded that the various feedback

mechanisms were effective and generally well perceived.

In addition to the feedback network, there was frequent and effective

interchange between operations and training managers. The managers met

formally at the beginning of each training cycle to agree on the training

content of that cycle; however, the managers meet informally at least once a

week to discuss emergent training needs or performance feedback.

The

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inspectors observed a high level of cooperation and professionalism exhibited

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between the operations and training managers.

The inspectors assessed the

communications interface between operations and training to be a particular

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strength and a significant contributor to the overall success of the

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operations requalification training program.

1.7

Conclusions

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All portions of the examinations were properly developed and adequate to

effectively evaluate operator performance with respect to licensed

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responsibilities. The parallel evaluations of the inspectors agreed with

those of the licensee. The level of emergency plan implementation and

evaluation during the dynamic simulator examinations was regarded as a

positive initiative to create a more realistic operational environment and to-

make more effective use of simulator time and evaluation opportunities.

The

tracking system to prevent operators from being evaluated on JPMs they had

validated was considered a strength.

The presence of the operations

superintendent during the dynamic simulator examinations for shift crews was

assessed as a positive activity. The evaluators were generally well trained

and qualified to perform objective evaluations of operator performance.

The

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licensee's program for remediation training included those attributes

necessary to assure proper remediation and retesting prior the resumption of

licensed operator duties. The feedback and communication interfaces between

operations and training were particular strengths and significant contributors

to the overall success of ;he operations requalification training program.

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ATTACHMENT 1

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PERSONS CONTACTED

1.1

Licensee Personnel

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  • P. O'Malley, Senior Operations Instructor

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  • R. Ciminel, Senior Operations Instructor

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  • R. Fletcher, Operations Instructor
  • B. Matherne, Senior Operations Instructor

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  • T. McCool, Senior Operations Instructor
  • J. O'Hern, Operations Training Supervisor
  • D. Vinci, Operations Superintendent

D. Ortego, Shift Supervisor

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  • B. Loetzerich, Licensing Engineer
  • L. Laughlin, Licensing Manager
  • D. Packer, General Manager, Plant Operations

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  • J. Lewis, Emergency Planning Supervisor

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1.2

NRC Personnel

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  • J. Dixon-Herrity
  • G. Constable

In addition to the personnel listed above, the inspectors contacted other

personnel during the inspection period.

  • Denotes personnel that attended the exit meeting on September 17, 1993.

2 EXIT MEETING

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An exit meeting was conducted on September 17, 1993.

During this meeting, the

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inspectors reviewed the scope and findings of the report.

The licensee did

not identify as proprietary any of the materials provided to, or reviewed by,

the inspectors during the inspection.

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ATTACHMENT 2

DOCUMENTS REVIEWED

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Nuclear Plant Training Instruction NTI-0P-001, " Training Course Coordination,"

Revision 0

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Nuclear Plant Training Instruction NTI-0P-002, " Examination Bank Control,"

Revision 1

Nuclear Plant Training Instruction NTI-0P-004, " Examination / Quiz

Development," Revision 0

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Nuclear Plant Training Instruction NTI-0P-005, " Examination / Quiz

Administration," Revision 0

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Nuclear Training Course Description NTC-108, " Licensed Reactor Operator

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Requalification," Revision 3

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Company Directive No. C7.830, " Training and Qualification," Revision 0

Operations / Training Improvement Committee Charter

Operations / Training Improvement Committee Meeting Minutes for 2/4/93,

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5/11/93, and 6/1/93

Operations Curriculum Committee Meeting Hinutes for 3/14/91

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Operations Department Policy No. 5, " Simulator Training," Revision 0

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Administrative Procedure UNT-004-009, " Control, Distribution, Handling and Use

of Plant Procedures," Revision 11

Emergency Plan Implementing Procedure EP-001-030, " Site Area Emergency,"

Revisions 16 & 18

Condition Report 93-151 - Failure to enter revisions to control copy books in

a timely manner.

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ATTACHMENT 3

SIMULATION FACILITY REPORT

Facility Licensee:

Entergy Operations Inc.

Facility Dockets:

50-382

Operating Tests Administered at: Waterford Steam Electric Station Unit 3

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Operating Tests Administered on: September 15, 1993

During the conduct of dynamic simulator portion of the operating tests, the

following items were observed:

ITEM

DESCRIPTION

1

Following a manual reactor trip, the electrical distribution

system failed to automatically shift to the startup transformer.

As a result, the A3 vital AC bus was de-energized since its

associated EDG was not available.

2

Following restoration of electrical power through the startup

transformer, the A2-A3 bus tie breaker could not be shut from the

control panel. No faults or lockouts were present to prevent

shutting the breaker to a dead bus.

These events did not affect the validity of the examination because the

simulator properly modeled plant behavior for the existing conditicns. The

loss of the vital bus in addition to the planned major transient caused the

operators to enter the contingency procedures which required the evalua'. ors to

more carefully record operator actions. The failure of the A2-A3 bus tie

breaker confused the operators briefly and caused them to take extra time to

investigate the problem, which delayed recovery actions. Overall, these

fidelity discrepancies did not significantly affect operator performance.

The anomalies did not repeat in subsequent scenarios.

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