ML20056H237
| ML20056H237 | |
| Person / Time | |
|---|---|
| Site: | South Texas  |
| Issue date: | 09/03/1993 |
| From: | Callan L NRC OFFICE OF INSPECTION & ENFORCEMENT (IE REGION IV) |
| To: | Cottle W HOUSTON LIGHTING & POWER CO. |
| References | |
| NUDOCS 9309090032 | |
| Download: ML20056H237 (30) | |
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yNITED STATES
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NUCLEAR REGULATORY COMMISSION
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REGION IV
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311 RY AN PLAZA DRIVE. SulTE 400 c, '
af AR LINGTON. T EXAS 76011 8064
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50-498 50-499 Licenses: NPF-/6 NPF-80 Houston Lighting & Power Company ATTN: William T. Cottle, Group Vice President, Nuclear P.O. Box 1700 i
Houston, Texas 77251
SUBJECT:
MANAGEMENT MEETING WITH HOUSTON LIGHTING AND POWER CCMPANY This refers to the meeting conducted at the request of L. J. Callan, Director, Division of Radiation Safety and Safeguards, Region IV office on September 1, 1993.
This meeting related to management of the security organization at the South Texas Project and was attended by those on the attached Attendance List.
The subjects discussed at this meeting are described in the enclosed Meeting Summary.
It is our opinion that this meeting was beneficial and has provided a better understanding of the security organization and their ability to protect tne South Texas Project facility.
in accordance with Section 2.790 of the NRC's " Rules of Practice," Part 2, Title 10, Code of Federal Regulations, a copy of this letter will be placed in the NRC's Public Document Room.
Should you have any questions concerning this matter, we will be pleased to discuss them with you.
Sincerely, o
l fpL.J. Callan, Director I
i Division Radiation Safety and Safeguards
Enclosure:
Managemend Summary w/ attachments t
9309090032 930903 ADOCK0500g8 PDR-e
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Houston Lighting & Power Houstcq Lighting & Power Company ATTN:
Rufus S. Scott, Associate General Counsel P.O. Box 61867 Houston, Texas 77208
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MEETING
SUMMARY
Enclosure Licensee:
Houston Lighting and Power Company Facility:
South Texas Project License No.: NPF-76; NPF-80 Docket No.:
50-498; 50-499
Subject:
Security Program Management On September 1,1993, representatives of HL&P met with Region IV personnel at the Regional offices to discuss the security program at the South Texas Proj ect. Topics that were discussed by the NRC were:
inspection reports dating back to 1991 relating to management effectiveness, attitude of supervisors and security personnel, equipment reliability, use of compensatory measures, procedures to ensure consistency of personnel conducting testing of equipment and training, effective analysis of events, equipment problems and the timely repair of security equipment. The HL&P representatives discussed security force management issues and armed guards in sensitive areas.
Attachments:
1.
Attendance List 2.
Licensee Presentation (NRC distribution only) l
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Houston Lighting & Power bec enclosure w/ attachments:
DMB (IE04)
J. L. Milhoan T. W. Dexter, FIPS STP Resident inspector Lisa Shea, RM/ALF, MS: MNBB 4503 MIS System DRSS-FIPS File RIV File R. Bacnmann, OGC, MS: 15-B-18 rRI,V:FIPS300 C:FIF5^ M lDD:DRSS M lD:DRSSM[
l TWDexter:nh Y IMurray lDDChamoerlain LJCallan @
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9/J/93 lJ/5/93 l d /3 /93 l i / 3 /93 l
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ATTACHMENT 2 SOUTH TEXAS PROJECT HL&P - NRC l
SECURITY FORCE MANAGEMENT September 1,1993 Excellence Through SERVICE, TEAMWORK, PRIDE M-1016.DRW
South Texas Project Security Force Management Meeting
Purpose:
1)
Discuss Security Force Management Initiatives at South Texas Project 2)
Discuss Results of Independent Security Force Management Assessment 3)
Discuss Use of Armed Guards in Sensitive Areas l
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South Texas Project Security Force Management j
I IMPROVEMENT INITIATIVES:
I Began in January,1992
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Policy and Practice Changes to effect:
High Expectations With Regard to Performance Consistent Application of Discipline Improved Personnel Selection Standards l
Improved Quality of Training Greater Integration of HL&P and TWC Management i
Initiatives Achieved Improved Performance l
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$outh Texas Project
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Security Force Management IMPROVEMENT INITIATIVES:
1 Demands on Security Force increased, also, due to:
Higher Expectations Higher Turnover of Personnel (somewhat due to rising expectations)
Long Extended Outages since 9/92 1
Extensive Compensatory Postings beginning in 3/93 due to Security C,1puter Problems Requalification training and testing which began in 4/93 to meet regulatory requirements l
In May,1993, new Group Vice President initiated an independent Security Force Management Assessment i
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South Texas Project Security Force Management SECURITY FORCE MANAGEMENT ASSESSMENT Methodology Conducted by two Security Experts from SALP 1 Security Plants Assessment based on interviews of uniformed personnel and management personnel, review of documentation and observation of field activities Objectives Evaluate management practices in the following areas:
Employment and disciplinary policy and practices Shift schedules, pay and benefits Employee concerns and grievances HL&P oversight of Security Force Management Report available for review onsite I
Group Vice President has asked for response to the l
recommendations by 9/30/93 I
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South Texas Project Security Force Management SECURITY FORCE MANAGEMENT ASSESSMENT Results Security Force was effective in carrying out its mission Personnel were tired, frustrated and apprehensive e
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South Texas Project Security Force Management SECURITY FORCE MANAGEMENT ASSESSMENT Specific Results Employment and Disciplinary Policies and Practices Employment standards raised Preference for prior military, law enforcement or security experience and higher education No tolerance or retakes on GET exam i
Discipline strictly enforced Shift Schedules, Pay and Benefits Insufficient time off based on current (5/93) shift demands i
Pay and benefits below average (7/92 survey)
Responsiveness to Concems and Grievances Management perceived to be unresponsive 6
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y South Texas Project Security Force Management SECURITY FORCE MANAGEMENT ASSESSMENT Specific Results (cont'd)
Security Force Management / Organization Structure Number and types of Management Positions adequate Some inconsistency / confusion in reporting lines between TWC and HL&P management HL&P Management of Security Force Management HL&P oversight limited HL&P and TWC management integrated and Security Manager does not distinguish between them Result is that integrated oversight is adequate 7
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South Texas Project Security Force Management SECURITY FORCE MANAGEMENT ASSESSMENT 4
Specific Results (cont'd)
Overtime P
Excessive Overriding recommendation to reduce overtime Keys for reduction:
1)
Increase reliability of physical security system 2)
More efficiently allocate manpower Significant improvements have been made Discussed later in presentation t
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South Texas Project Security Force Management SECURITY FORCE hW4AGEMENT ASSESSMENT Response to Specific Recommendations Reduce Overtime Increase Security System Reliability 1)
Reliability of Security System increased and computer upgraded 2)
Other upgrades underway to be completed second half of 1994 CCTV system upgrade Grading of Isolation Zone Design 2 Intrusion Detection System test zones i
3)
Future Actions planned j
Test " latest" intrusion detection systems and access performance for eventual replacement of present system Review options with regard to Security Computer 9
South Texas Project Security Force Management SECURITY FORCE MANAGEMENT ASSESSMENT Response to Specific Recommendations (cont'd)
Better Allocation of Resources 1)
Response personnel increased - allows for two separate patrols 2)
Increased pen;onnel allow flexibility in assignments and shifting of personnel to help with peak demands, e.g. shift change Results 1)
Overtime reduced from peak spike of 45% in l
4/93 to less than 20% in late August.
2)
Security Computer issues have improved since April allowing significant reductions in postings, most notably in June when 12 inner posts were secured 3)
Chart demonstrates current trend 10
.7 SECURITY PERFORMANCE STATUS COUIPMENT FAILORC AVER AC[ DAILY HOURS -~ MONTHLY 400 300-
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JAN FEB MAR APR MAY JUN JUL AUG EEP OCT NOV DEC 1993
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HUMAN PERFORMANCE EdNi$ -- MONTt1.Y 12 io-4 e-h
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O DEC JAN TED MAR APR MAY JUN JUL AUC SEP OCT NOV 1993 Equipment Failure Hours are the average daily hours that security equipment has been listed as failed during the month and includes the Protected Area intrusion Detection System, Vital Area Doors, and fixed security cameras. Human Performance Events are the number of human related security events that are logged in the Safeguards Event Log. The Event Log is submitted to the Nuclear Regulatory Commission quarterly. These events include both Security and Non-Security personnel SECURITY EVENTS Equipment Failure Human Averace Daily Hours Performance Events Month 146 4
Year-to-date 134 S2 Analysis:
The 50 percent decrease from last month in equipment failure hours is attributed to the ongoing update of the Security System computer.
Human performance events have decreased for the third straight month.
Responsible Manager: R. L Balcom L-2
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South Texas Project Secu'rity Force Management I
SECURITY FORCE MANAGEMENT ASSESSMENT Response to Specific Recommendations (cont'd) l Increase Management Visibility and Communication j
1)
Wednesday tours 2)
Management Tour Instruction 3)
Recognition Programs Meal ticket rewards for personnel and team efforts Officer of the Month Supervisor of the Quaner 4)
Soliciting ofinput from Uniformed Personnel Suggestion program strengthened Officers involvement in equipment decision making TWC Quality Improvement Teams v
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South Texas Project Security Force Management SECURITY FORCE MANAGEMENT ASSESSMENT Response to Specific Recommendations (cont'd)
Turnover Reduction and Security Force Stabilization TWC Performance Incentive Program - 20% of performance pay pool based on retention of personnel Organization and Reporting Lines Apparent confusion based on organization charts i
i Orgamzanon cnarts nave been clarified i
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South Texas Project Security Force Management SECURITY FORCE MANAGEMENT ASSESSMENT Response to Specific Recommendations (cont'd)
Employment Standards Eligibility of Female Candidates 1)
No intent to discriminate 2) 2 of 12 in latest class are female 3)
Continue to look for qualified female candidates GET Exam requirements 1)
Materials provided to personnel well in advance 2)
TWC believes this is a measure of motivation and results in better overall Security Force 3)
TWC policy which will not change in the near term
South Texas Project Security Force Management SECURITY FORCE MANAGEMENT ASSESSMENT Response to Specine Recommendations (cont'd)
Pay and BeneHrs Differential benveen 1st Line Supenisors and Senior Officers 1)
Pay for 1st Line Supervisors increased 7/93 2)
Adequate differential 3)
The pay of a number of senior of5cers (26) was not increased - may continue to cause some dissatisfaction
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South Texas Project Security Force Management SECURITY FORCE MANAGEMENT ASSESSMENT Response to Specific Recommendations (cont'd)
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General Adequacy of Pay 1)
Prison Guards and Highway Patrol have l
higher pay 2)
Industrial security (armed guards) have equivalent pay
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3)
Benests, especially health care. are excensive a)
TWC pays employee health care coverage b)
Cost of dependent coverage reduced 50 %
c)
Still signi5 cant cost for this pay level 4)
Pay considered adequate for local conditions 5)
Continue to evaluate this area l
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South Texas Project Security Force Management SECURITY FORCE MANAGEMENT ASSESSMENT Response to Specific Recommendations (cont'd)
Workplace Equipment and Practices Carrying Response Weapons on Patrol 1)
Presently required to meet Design Basis Threat i
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Considering purchase of more compact r:iles and lighter shotguns 3)
Caged ladder usage addressed through training Weapons (Glock) Training 1
1)
Understand desire for more training 2)
Proficiency results are excellent 3)
Range available upon request and ammunition can be purchased at advantageous price 1
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SECURITY FORCE MANAGEMENT ASSESSMENT f
Response to Specific Recommendations (cont'd)
Workplace Equipment and Practices '(cont'd) t Radios New improved ones will be received in about 6 weeks Uniforms and Boots i
1)
Each of5cer now has 5 sets of uniforms L
2)
Boots are provided t
f Work Shifts and Schedules i
1)
Fifth shih will be in effect in 9/93 2)
Extra shift provides flexibility to cover peaks and trammg i
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3)
Swaps of shifts now permitted l
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South Texas Project Security Force Management SECURITY FORCE MANAGEMENT ASSESSMENT Conclusions i
Report gave an accurate snapshot i
I Several steps undenvay to address the report's l
observations and recommendations Overtime has been significantly reduced Final recommendations will be made to the Group Vice President by 9/30 - some conclusions may change t
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South Te.xas Project Security Force Management ARMED GUARDS IN SENSITIVE AREAS STP Security Force Members CarIy Response Weapons on Patrol Normal Patrols Include Access to Sensitive Areas. e.g.
Control Room Reason for this situation:
1)
STP site arrangement 2)
To meet Design Basis Threat, Security Force must be between intruders and sensitive areas 3)
Arrangement of site and time lines make
" Ready Rooms" or " Gun Lockers" impractical 4)
Present response philosophy has of5cers carry the weapons
South Texas Project Security Force Management ARMED GUARDS IN SENSITIVE AREAS l
i Significance of situation:
No safety signincance Officers are highly trained and highly reliable Weapons are carried in safe condition HL&P Management is reviewing the situation f
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South Texas Project Security Force Management
SUMMARY
i Security Force Management Improvement Initiatives begun 7
in 1/92 New expectations and demands produced some dissatisfaction Security Force Management Assessment conducted in 5/93 i
Report produced a good snapshot of conditions Several initiatives undenvay to address the report's recommendations l
Final recommendations to the Group Vice President due i
9/30 Present Requirements to Meet the Design Basis Threat 3
require officers to carry response weapons on patroi i
No Safety significance HL&P is reviewing present practice l
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