ML20055F244

Forwards Response to SALP Evaluation for Jan 1989 - Mar 1990 Re Maint/Surveillance.Util Plans to Improve Performance in Areas of Operation Through Commitment of Support from Nuclear Div Mgt & Personal Involvement of Corporate Mgt

ML20055F244
Person / Time
Site:	Trojan File:Portland General Electric icon.png
Issue date:	07/12/1990
From:	Cross J PORTLAND GENERAL ELECTRIC CO.
To:	NRC OFFICE OF INFORMATION RESOURCES MANAGEMENT (IRM)
References
NUDOCS 9007160134
Download: ML20055F244 (5)

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July 12, 1990 Trojan Nuclear Plant Docket 50-344 i

License NPF-1

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U.S. Nuclear Regulatory Commission Attn Document Control Desk Washington DC 20555

Dear Sirs:

1989 Nuclear Regulatory Commission (NRC) i Systematic Assessment of Licensee Performance (SALP)

The NRC SALP Board evaluation of safety performance at the Trojan plant for the period from January 1, 1989 through March 31, 1900 was provided by your letter dated June 1, 1990. Overall Plant performance during the period was acceptable and found to be directed toward safe operation, with improved performance noted in several functional areas. However, performance in the functional area of Maintenance / Surveillance was evaluated as Category 3.

' Portland General Corporation has established a goal to achieve sustained superior performance in the area of nuclear operations.

To realize thin l

goal, portland General Electric Company (pCE) is taking proactive and t

aggressive actions to improve performance in all areas of operation of the Trojan Nuclear Plant.

This improvament is being accomplished through a commitment of support from Nuclear Division Management and the personal involvement of Corporate Management.

9007I6'0134. 90o7 g 2

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Poman1 General Doctrle f

M N L Yonkrol Desk Page 2 The specific concerns identified in the SALP Report and the actions being

-L taken to improve PCE's perfomance are detailed in Attachment A.

r Sincerely,

[0-n-J. E. Cross Vice President, Nuclear Attachments

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r ct Mr. John B. Martin Regional Administrator, Region V

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U.S. Nuclear Regulatory Commission i

Mr. David Stewart-Smith State of f agon

'f Energy Depart m,

i Mr. R.

Jarr NRC Resident Inspector Trojan Nuclear Plant s

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Trojan Nuclear Plant Document Control Desk Docket 50-344 July 12, 1990 License NPF-1 Attachment A Page 1 of 3 l

KATFTENANCE/ SURVEILLANCE RESPONSE poord Recommendation Licensee management should continue to focus on improving the control of Plant work activities. Specifically, the licensee should continue to implement the Work Control Center concept Improve planning and scheduling, and improve the quality of maintenance and surveillance procedures.

The licensee should also define clear expectations for

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middle management to the first line supervisor with respect to quality performance and individual responsibilitics.

i portland General Electric Company (PGE) Response pCE is committed to fully implementing the Work Control Center concept and is making progress towards that end. We have recently established a centralized Planning and Contro'. organization. We have hired a new permanent Manager of planning and Control who will report at the end of July.

The new manager holds a current Senior Reactor Operator (SRO) license on a Westinghouse four-loop pressurized water reactor (PWR) and is a degreed engineer. A training program for work planners and

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schedulers is currently being developed for future implementation.

The Work Control Center concept is being utilized during the current outage. We are working from a three day schedule which is prepared by Outage Management, reviewed by qualified SR0s at the Work Control Center, and concurred with by the work group managers. This methodology will continue through startup and power operation until a computerized schedule is developed which will allow planning and scheduling of work activities on a 12 to 13 week cycle.

This computerized schedule will allow coordinating all work activities (i.e., maintenance requests, preventative maintenance, and surveillances) thus minimizing equipment out-of-service times, helping prevent safety-related equipment train violations, and relieving the Shift Supervisor of unnecessary administrative duties.

PCE recognizes the need for more comprehensive outage planning and has already issued the 1991 Preoutage Milestones.

These milestones clearly define the outage planning schedule and responsibilities to ensure timely work planning and material availability. Management oversight and personnel accountability will be utilized to assure these milestones are accomplished.

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'o Trojan Nuclear plant Document Control Desk i

Docket 50-344 July 12, 1990 License NpF-1 Attachment A i

Page 2 of 3 The Maintenance Department has been making steady progress in implementing-the Maintenance Improvement plan.

One result has been increased staffing at all levels of management and supervision.

Additional personnel are in place to improve preventative maintenance and surveillance activities.

Each craft group now has a designated position i

for a specialist to improve the quality of procedures. A computerized j

trending system for equipment failures became operational in May 1990.

J With new management direction and a strong focus on priorities, the foundation for further improvement is in place.

The key element in our plan to improve performance in the maintenance area is the effective use of supervlsors.

Supervisors are attending Frontline Leadership training which teaches conununication, leadership, and supervisory skills.

The Maintenance Manager has established clear guidance for supervisory oversight of work in the Plant.

The established goal is for first line supervisors to spend a mininaam of 50 percent of their time in the field. Management oversight and holding people accountable for performance will improve the quality of work, reduce mistakes, strengthen procedural compliance, and upgrade work-site material condition.

In a similar manner, Maintenance Department upper level supervisors and managers are required to make frequent in-depth observations of plant activities.

Management expectations have been defined in the procedural compliance area and people will be held accountable to comply with these expectations. Actions to improve procedural compliance include effective use of the new procedure specialist assigned to each craft group. Prompt resolution of procedural problems by the specialist will encourage craft workers to stop work in the face of uncertainty. The procedure specialist will also improve the overall adequacy of maintenance work procedures.

Improved procedures will lead to improved compliance. An r

additional part of the improvement plan is the development of new procedures for calibration of all Hagan instrument loops and Plant instruments which provide inputs for reactor trip or Engineered Safety Features (ESP) actuations. A dedicated team was established in February 1990 to accomplish this task.

PGE's plan to improve root cause analysis, understanding of technical issues, and implementation of correction actions is based on management p

attention and effective use of supervisors. The new Maintenance

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Equipment Tracking System (METS) provides an additional tool for analyzing equipment failures.

The new procedure specialists are available to assist the craft supervisors in investigating and evaluating problems. As established in the Maintenance Improvement Program, the Maintenance Manager is holding ongoing discussions with supervisors to evaluate Plant events and corrective actions.

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Trojan Nuclear Plant Document Control Desk Docket 50-344 July 12, 1990 License NPF-1 Attachment A Page 3 of 3 As shown by the NRC noted improvement, PGE has established increased management oversight to ensure timely and proper response to Nuclear Regulatory Commission (NRC) concerns.

Improved commitment control and prioritization programs, which are currently being developed, will provide additional improvament in this area.

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