ML20045D522

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SALP Rept 50-298/93-99 for 920119-930424.Licensee Performance Declined in Several Functional Areas from Previous SALP Evaluation
ML20045D522
Person / Time
Site: Cooper Entergy icon.png
Issue date: 06/23/1993
From:
NRC OFFICE OF INSPECTION & ENFORCEMENT (IE REGION IV)
To:
Shared Package
ML20045D518 List:
References
50-298-93-99, NUDOCS 9306290096
Download: ML20045D522 (27)


See also: IR 05000298/1993099

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INITIAL SALP REPORT

U.S. NUCLEAR REGULATORY COMMISSION

REGION IV

SYSTEMATIC ASSESSMENT OF LICENSEE PERFORMANCE

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INSPECTION REPORT

50-298/93-99

NEBRASKA PUBLIC POWER DISTRICT

COOPER NUCLEAR STATION

January 19,1992, through April 24,1993

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TABLE OF CONTENTS

'I.

INTRODUCTION . . . . .

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1

4

II.

SUMMARY OF RESULTS . . . . . . . . . . . . . . . . . . . . .

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III.

CRITERIA . . . . . . . . . . ... . . . . . . . . . . . . . .

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IV.

PERFORMANCE ANALYSIS . . . . . . . . . . . . . . . . . . . .

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A.

Pl ant Operations . . . . . . . . . . . . . . . . . . . .

4'

B.

Radiological Controls

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C,

Maintenance / Surveillance . . . . . . . . . . . . . . .

10

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D.

Emergency Preparedness:. . . . . . . . . . . . . . . .

13

E.

Security . . ..

16

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F.

Engineering / Technical Support

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G.

Safety Assessment / Quality Verification . . . . . . . .

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V.

SUPPORTING DATA AND SUMMARIES

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A.

Major Licensee Activities' . . . . . . . . . . . . . .

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B.

Direct Inspection and' Review Activities' . . . . . . . '25'

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1.

INTRODUCTION

The Systematic Assessment of Licensee Performance (SALP) program is an

integrated NRC staff effort to collect available observations and data on a

periodic basis and to evaluate licensee performance based upon this

information.

The program is supplemental to normal regulatory processes used

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to ensure compliance with NRC rules and regulations.

It is intended to be

sufficiently diagnostic to provide a rational basis for allocating NRC

resources and to provide meaningful feedback to licensee management regarding

the NRC's assessment of their facility's performance in each functional area.

An NRC SALP Board, composed of the staff members listed below, met on May 20

and June 15, 1993, to review the observations and data on performance and to

assess licensee performance in accordance with NRC Manual Chapter 0516,.

" Systematic Assessment of Licensee Performance."

This report is the NRC's assessment of the licensee's safety performance at-

Cooper Nuclear Station for the period January 19, 1992, through April 24,

1993.

The SALP Board for Cooper Nuclear Station was composed of:

Chairman

A. B. Beach, Director, Division of Reactor Projects (DRP), Region IV

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Members

J. W. Roe, Director, Division of Reactor Projects III/IV/V, Office of'

Nuclear Reactor Regulation (NRR)

S. J. Collins, Director, Division of Reactor Safety (DRS), Region IV

L. J. Callan, Director, Division of Radiation Safety and

Safeguards (DRSS), Region IV

J. E. Gagliardo, Chief, Project Section C, DRP, Region IV

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H. Rood, Project Manager, Cooper Nuclear Station, NRR

R. A. Kopriva, Senior Resident inspector, Cooper. Nuclear Station, DRP,

Region IV

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The following personnel also participated in or observed the SALP Board

meeting:

J. L. Pellet, Chief, Operations Section, DRS, Region IV

T. F. Westerman, Chief, Engineering Section, DRS, Region IV

P. H. Harrell, Chief, Technical Support Staff, DRP, Region IV

I. Barnes, Chief, Technical Assistant, DRS, Region IV

B. Murray, Chief, Facilities' Inspection Programs Section, DRSS, Region IV

D. B. Spitzberg, Emergency Preparedness Analyst. DRSS, Region IV

C. J. Paulk, Reactor Inspector, DRS, Region IV

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E. E. Collins, Project Engineer, Project Section C, DRP, Region IV

W. C. Walker, Resident Inspector, Cooper Nuclear Station, DRP, Region IV

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11.

SUMMARY OF RESULTS

Overview

Performance in the area of plant operations was mixed.

The plant operations

staff performed its duties in a conservative manner during routine operations.

Command, control, and communications within operating crews and within the

operations department has improved but remains inconsistent. Management

attention and oversight of routine plant operations was evident.

There has

been a lack of a questioning attitude by the plant operations personnel of

operability determinations. The relationship between operations and training

improved; however, the operations department appeared to not totally support

and reinforce the training department's formal training program.

The

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emergency and abnormal operating procedures still exhibited some weaknesses.

In radiological controls, management provided strong support.

External

radiation exposure controls were implemented effectively.

Excellent programs

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were maintained in the radiation protestion area. One enforcement action

involved numerous operators and an operations supervisor that showed a lack of

respect for the special work permit process. The licensee. effectively

implemented planning and preparation for the 1993 refueling outage.

Excellent

coordination existed between the radiation protection department and other

departments and a strong as-low-as-reasonably-achievable (ALARA) program was

maintained. Management has not been aggressive in identifying radiological

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performance weaknesses.

In maintenance and surveillance the licensee's preplanning and work practices

were coordinated and well controlled, and their work item tracking system was

excellent. The performance of maintenance activities was mixed, although

communications and supervisory oversight were good. Maintenance of motor-

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operated valves was generally good, but there were weaknesses noted with the

installation of terminal lugs.

Weaknesses were found in the licensee's

maintenance of the reactor building and safety-related check valves.

Several

licensee event reports were submitted during the~ appraisal period because of

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improper maintenance.

Program procedures for control and scheduling of

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surveillance activities were controlled and explicit.

Weaknesses were found

in the adequacy of technical justifications to verify the operability of

equipment when Technical Specification testing acceptance criteria had not-

been met. Weaknesses were also seen in the licensee's testing of the pressure

isolation valves, secondary containment isolation valves, and manual valves

needed for safe shutdown of the plant.

In emergency preparedness, improvements were observed in certain important

performance areas.

Recurring problems were noted, however, in the' areas of

offsite notifications and emergency assessment and decision making. These

problem areas, combined with certain failures to promptly followup on findings

affecting emergency preparedness, and the violations which were identified,

indicate a need for increased management attention in this program area.

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Performance in the security area continues to be excellent. The program was

effectively managed by personnel within the security department.

Upper

management provided strong support for the security program.

Excellent

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programs were noted in the areas of testing, maintenance, staffing, audits,

and the response to audit findings.

In engineering and technical support, performance was good. The interface

between corporate engineering and site engineering was effective.

The overall

process to control projects and design modification activities appeared to be

very effective.

The temporary modification process was found to be well

implemented. Configuration management was found to be effective.

The

licensee's plant procedures were generally well controlled and technically

adequate to perform the desired actions.

Improvements were seen in training;

however, licensed operator training continued to need management attention and

priority.

Significant weaknesses were observed in problem resolution, and

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several examples of a 1ack of rigorous problem resolution were seen.

Examples

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of over-reliance on verbal information and informality were seen which

directly contributed to escalated enforcement actions.

In safety assessment and quality verification the licensee implemented an

effective operability determination and evaluation process and deficiency

report process. 'While some problems were_ effectively resolved, others were

not, continuing to show significant weaknesses in the licensee's approach'to

the resolution of issues. The causes for ineffective problem resolution

included informality, apparent unquestioning deferment of corrective actions

for generic problems, the absence of corrective action for those instances

where explicit regulatory requirements did not exist, and poor personnel

performance in bringing deficiencies to management's attention. The licensee

has planned or implemented extensive initiatives to impreve performance in

problem resolution, however, the effectiveness of the licensee's initiatives

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to address personnel performance and personnel attitudes remains to be reen.

The licensee's oversight and self-assessment activities were not always

acceptable and will require additional management attention to assure that

these activities provide management with the critical insights into the

performance of the plant and the operating staff.

Rating Last Period

Rating This Period

Functional Area

(07/16/90 to 01/18/92)

(01/19/92 to 04/24/93)

Plant Operations

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Radiological Controls

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Maintenance / Surveillance

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Emergency Preparedness

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Security

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Engineering / Technical

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Support

Safety Assessment /

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Quality Verification

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  • I Improving Trend - Licensee performance.was determined to be improving

during this assessment period.

Continuation of the trend may result in a:

change in the performance rating.

    • D

Declining Trend - Licensee performance was determined to be declining

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during this assessment period and the licensee had not taken meaningful steps

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to address this pattern.

Continuation of the trend may result in a change in

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the performance rating.

III. CRITERIA

The evaluation. criteria, category definitions, and SALP process methodology

that were used, as applicable, to assess each functional area.are described in

detail in NRC Manual Chapter 0516, dated September 28, 1990. This chapter is

available in the Public Document Room files. Therefore, these criteria are

not repeated here but will be presented in detail at.the public meeting to be-

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held with licensee management.

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IV.

PERFORMANCE ANALYSIS

A.

Plant Operations

1.

Analysis

This functional area consists primarily of the control and execution of

activities directly related to operating the plant.

Evaluation of this functional area was based on routine inspections performed

by the resident inspectors. The Region-based inspections included two

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operator examinations, two Emergency Plan inspections, one plant procedures

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inspection, and one unannounced followup inspection to. observe licensed

operators' conduct during in-house requalification examinations.

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The previous SALP report (NRC Inspection Report 50-298/92-99) noted that

management's attention and oversight was not always conservative; procedures

were not always used properly; and that significant weaknesses-were identified

in the command, control, and communications activities when the operating

staff was presented with. simulated nonroutine emergency events.

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Command, control, and communications within operating crews and_within the

operations department has improved but remains inconsistent. A training guide

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and an operations directive have been issued in this area. However, formal

training to implement the guide .and ~ directive had not been provided,and none

of the on-shift supervisors questioned shortly after its issuance were-aware

of the operations directive. Management expectations and reinforcement of-

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training in these areas is an ongoing challenge.

For example, operations

management was not expeditiously informed by a shift crew (by written or oral

communications) that a problem with the control room annunciator computer

resulted in 60 annunciators being in an alarmed condition. Control room

logbook entries for the event were also unclear.

The last SALP report cited weaknesses in event diagnosis and implementing

emergency and abnormal procedures effectively. During this SALP period, these

problems appear to have been effectively addressed as. indicated by improved

diagnosis and procedure use during operator license and requalification

examinations and emergency preparedness exercises and inspections. .The last

SALP also described concerns related to emergency and abnormal procedure

validity. During this SALP period, the licensee was cited for the failure to

incorporate changes reflecting plant modifications into the emergency support

procedures in a timely fashion. This could have resulted in the procedures

being unusable during certain accident sequences involving the release or .

potential release of radioactive material. This indicates that procedure

implementation continues to be of concern, although.for reasons different than

described in the previous SALP.

The enforcement history in this functional area involved the failure to

incorporate changes into the emergency support procedures and the failure to

follow procedures, which resulted in a loss of shutdown cooling. The

procedure violations were not repetitive of those addressed in the previous

SALP report but are indicative of the fact that procedure implementation

continues to be of concern.

While the licensee has implemented significant effort to formalize and

document the evaluation of the immediate impact of deficiencies on the

operability of systems, there has been a lack of a questioning attitude by

plant operations of operability determinations prepared by engineering.

Examples included the operability determinations that were prepared to address

a temporary strainer in the suction of the reactor core isolation cooling

system, leaking shutdown coo' ling suction valves pressurizing the low pressure

residual heat removal system, and particulate contamination in emergency

diesel generator fuel oil above the limits specified by the station

procedures.

In each case, the conclusion of operability was accepted without

challenge. The operability determination for the temporary strainer contained

assessments that the strainer could be back-flushed, but the physical

configuration precluded back-flushing and no procedures existed telling

operators how to perform the evolution.

For the leaking valves, a vent path

was established to bleed the pressure, but no limits were specified

identifying how much leakage would be considered unacceptable, and no

evaluation of the containment isolation function was made.

For the high

particulate, the condition was accepted without an evaluation of the impact of

the deficiency on the fuel delivery system and the operability of the

emergency diesel generator. The acceptance of these operability

determinations with apparent weaknesses shows an absence of a questioning

attitude and a lack of ownership by plant operations.

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Management attention and oversight of routine plant operations was evident.

Senior site management routinely toured the control room on a daily basis and,

during major evolutions and/or plant changes, management personnel were

present in the control room, providing on overview of the activities.

Management's actions in response to operational events were usually

appropriate. On two occurrences the licensee elected to shut down the plant

to implement corrective actions (replace batteries in April 1992 and repair

the motive power to the low pressure coolant injection valves in September

1992). The licensee also made a decision to reduce reactor power after the

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design basis reconstitution group identified a problem with the control power

for some emergency core cooling system valves.

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The plant operations staff performed its duties in a conservative manner

during daily, routine, steady-state power operations; reactor startups; and

plant shutdowns.

Few plant operational problems or perturbations were

experienced during the reporting period, and the actions taken by the

operators in response to a feedwater transient and reactor recirculation pump

trip were accurate and timely. There were no automatic plant trips during

this assessment period.

Observed communications between operating staff and other departments during-

the performance of maintenanta and surveillance activities have improved from

those observed in the previous SALP period. Managements' efforts had been

successful in reducing the number of illuminated annunciators on the main

control room boards during steady-state operations.

The relationship between operations and training improved. However, the

operations department appeared to not totally support and reinforce the

training department's formal program.

Instances were noted where more

emphasis was given to on-crew input into training content than to that

prescribed by the formal training program.

This may account for the

differences identified in crew performance.

Some cross-crew normalization

progress has been made by rotating operators into the training department;

however, the full benefit of the program has not been realized.

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The licensee's operations staff was a very experienced and knowledgeable group

of licensed senior reactor and reactor operators.

During this assessment

period, the licensed operator staffing remained adequate to maintain a six-

shift rotation of operating crews.

Housekeeping in the plant was good. Most of the areas have been painted and

have been provided adequate lighting.

Labeling has been completed for most

components throughout the plant and found to be of a quality to support

component manipulations by plant personnel.

There remain some less-trafficked

areas in the plant, which are not up to the housekeeping equivalence exhibited

by the majority of the plant areas.

In summary, overall performance in the area of plant operations was mixed.

The plant operations staff performed its duties in a conservative manner

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during routine operations.

Command, control, and communications within

operating crews and within the operations department has improved but remains

inconsistent. Management attention and oversight of routine plant operations

was evident.

Although different, the emergency and abnormal operating

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procedures still exhibited some concerns identified in the previous SALP

report.

There has been a lack of a questioning attitude by plant operations

of operability determinations.

The relationship between operations and

training improved, however, the operations department appeared to not totally

support and reinforce the training department's formal training program.

2.

Performance Rating

The licensee is considered to be in Performance Category 2 in this functional

area.

3.

Recommendations

a.

NRC Actions

Review the licensee's actions and training with respect to operator

communications during nonroutine operating activities.

Review the licensee's

actions to enhance their operability determination process.

b.

Licensee Actions

Licensee management needs to take appropriate measures to assure that the

long- term issue of operator communications during nonroutine operating

activities has been included in the training process for all operators. The

licensee should implement an effective process for the evaluation of deficient

conditions that impact the safe operation of the facility.

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B.

Radiological Controls

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1.

Analysis

This functional area consists primarily of activities related to radiation

protection, radioactive waste management, radiological effluent control and

monitoring, water chemistry controls, radiological environmental monitoring,

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and transportation of radioactive materials.

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This area was inspected seven times by Region-based radiation specialist

inspectors and on a continuing basis by the resident inspectors.

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During the previous assessment period, concerns were identified involving the

implementation of the radiological protection program during outages and

routine, day-to-day activities.

During this assessment period, the licensee

improved implementation of the radiological protection program during routine,

day-to-day activities, but still experienced some problems during outages when

activity levels were high.

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Enforcement was taken when several plant operators. did not follow the

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requirements of a special work permit requirement. This example was of

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particular concern because numerous operators and an operations supervisor

were involved. This event reflected a lack of respect for the special work

permit process as an essential part of the radiation protection program.

Senior management's support for the radiation protection program, and the

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radiological protection management's oversight of day-to-day activities, was

excellent.

Strong programs had been developed and were maintained in the

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areas of control of radioactive materials and contamination, surveys,

monitoring, and radiation instrument calibration.

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Management has not been aggressive in identifying radiological performance

weaknesses. During this assessment period, the licensee generated only

five radiological safety incident reports.

Given the number of plant areas

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that are contaminated and the magnitude of work performed, the absence of

incident reports reflects a site attitude of not documenting, and consequently

not aggressively pursuing, radiological problems.

Communications among the radiation protection department and other departments

were instrumental in the progress made to reduce the number of contaminated

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areas within the radiological controlled area.

The licensee planned to

implement a program for controlling radiation exposures, which included a new

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radiological support system that used a state-of-the-art computer-based

electronic dosimetry system and access control system.

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The licensee effectively implemented planning and preparation for the 1993'

refueling outage. The strengths of this program included an inventory of

radiation protection supplies and equipment, coordination between the

radiation protection department and other departments, and an appropriate

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number of contract radiation protection personnel to provide the required

radiation protection coverage of outage activities. The contract technicians

were brought on site several weeks prior to the outage to receive training.

External radiation exposure controls were implemented effectively by

monitoring whole body exposures using thermoluminescent dosimeters, self-

reading dosimeters, radiation surveys, radiation work permits, and

administrative dose limits.

Radiation areas and high radiation areas were

properly posted and controlled.

Special work per::.its were improved to provide

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enhanced guidance to workers and make them easier to understand.

Isolated

examples were noted of workers not following all of the instructions of

special work permits.

The licensee had implemented a good internal exposure

control program.

The licensee had -implemented an excellent ALARA program. The radiological

protection department was proactive in the area of ALARA briefings, which were

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conducted prior to the performance of complex maintenance and operational

activities and/or when the potential for high radiation exposure was present.

The ALARA prejob briefings were thorough and well organized, addressed all

important issues, and emphasized good radiological protection practices.

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Prior to the 1993 refueling outage, the plant utilized a " soft" shutdown,

which provided good control of crud bursts and improved reactor water cleanup,

reducing external exposure. The ALARA suggestion program received an increase

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in ALARA suggestions and was given excellar' support from management and

workers from other departments.

ALARA :

iel performed daily reviews of

the doses accrued by jobs during the 199S

aling outage and made frequent-

tours of the drywell to observe work activ.t

Person-rem exposures and

personnel contamination events were maintaint. 31ov outage goals.

The licensee's liquid and gaseous radioactive waste effluent program, water

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chemistry and radiochemistry programs, and radiological environmental

monitoring program were effective and well managed. -The sampling results from

all these programs compared well with NRC independent measurements.

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The solid radwaste and radioactive materials transportation programs included

excellent procedures for the preparation and shipment of radioactive waste and

other radioactive materials. The licensee's performance of characterizing,

classifying, and preparing radioactive waste for shipment and burial during

this assessment period was excellent. Radioactive materials and waste

shipments were made without incident or problems.

Staffing was maintained at appropriate levels in the radiological controls

areas. The various departments in the radiological controls areas had

experienced a very low turnover of technical personnel.

The radiation

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protection staff was supplemented with contract radiation protection

technicians.during outages, but reliance was not placed on contractor

personnel during normal operating periods.

Accredited training and qualification programs were established and being.

implemented for personnel in this functional area. The radiological controls

area personnel were well trained and qualified. Training instructors were

well qualified. Coordination existed between the training department and the

various departments that received training in this functional area. The

licensee's overall training efforts were excellent.

The quality assurance audits and surveillances performed in the radiological

controls area identified pertinent findings, and the corrective actions for

the findings were timely and comprehensive.

The audit teams included

qualified auditors and technical specialists who were knowledgeable of the

applicable requirements to be reviewed in specific program areas. A self-

assessment of the radiation protection program, including source term

reduction, work control, communications, radiation protection during outages,

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ALARA, and training, was performed, and the assessment identified several

recommendations for program improvement.

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In summary, management provided strong support for the radiological controls

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area.

External radiation exposure controls were implemented effectively.

Excellent programs were maintained in the radiation protection area. One

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enforcement action involved several operators and an operations supervisor

that showed a lack of respect for the special work permit process.

The

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licensee effectively implemented planning and preparation for the 1993

refueling outage.

Excellent ~ coordination existed between.the radiation.

protection department and other departments, and a strong ALARA program was

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maintained. Management has not been aggressive in identifying radiological

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performance weaknesses.

2.

Performance Ratina

The licensee is considered to be in Performance Category 2 in this functional

area with an improving trend.

3.

Recommendations

a.

NRC Actions

None

b.

Licensee Actions

The licensee needs to implement measures to assure that the facility staff is

more aggressive in the pursuit of issues which are to be documented in-the

radiological safety _ incident report process established by site procedures.

C.

Maintenance / Surveillance.

1.

Anal _vsi s

This functional area consists of activities associated with the' predictive,

preventive, and corrective maintenance of planc structures, systems, and

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components. This area also. includes the conduct' of surveillance testing,

inservice testing, and inspection activities.

NRC inspection efforts consisted of routine inspections by the resident

inspectors and five inspections performed by region-based inspectors.

In the

last SALP report, no recommendations were made for the overall program

improvement.

During this assessment period, maintenance work practices-were performed in a

coordinated controlled manner. One exception to procedure compliance was

observed during emergency diesel generator maintenance where workers did not

obtain a system engineer inspection as required by the work package. The.

licensee continued to have an excellent work item tracking system, which is

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effective in assuring that work in progress is properly documented and work

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needing to be performed is prioritized appropriately.

The licensee's performance in-implementation of maintenance activities was

mixed.

Preplanning of maintenance activities and attention to detail by

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maintenance personnel were good with good communication between maintenance

personnel in the field and other organizations. Supervisory personnel

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presence was noted during complex activities and periodically during the

performance of more routine efforts.

Maintenance of motor-operated valves was generally' good.

Some weaknesses were

seen, however, in the maintenance of motor-operated valves. Discrepancies'

involving improper terminal lug installations and evidence of corrosion and

dirt in the limit switch compartment for environmentally qualified

motor-operated valves were not identified or corrected by maintenance

personnel.

In mid-1992, the licensee initiated the development of a formal check valve

program based on NRC and industry recoinmendations. A significant weakness

existed, however, in the licensee's check valve maintenance and testing

activities. While many check valves were tested in the inservice testing

program and others were inspected by the preventive maintenance program,

reactor coolant pressure isolation check valves were neither disassembled for

inspection nor leak rate tested. The licensee's maintenance and testing

activities did not ensure that these valves were capable of performing the

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safety-related pressure isolation function.

At the end of the assessment

period, the licensee was implementing plans to perform leak rate -testing of

these check valves.

During the refueling outage, testing of the secondary containment showed that

the licensee had not effectively tested or maintained secondary containment.

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The secondary containment integrity test did not effectively address adjacent

building status, and this masked identification of a significant deficiency.

Also, features such as secondary containment isolation valve timing were not

effectively tested. The licensee had not effectively maintained door seals,

which were worn from use during the operating cycle, degrading the secondary

containment. At the end of the assessment period the licensee was

implementing corrective actions to address these deficiencies.

During this assessment period, safety-related systems were declared inopercble

and licensee event reports were issued as a result of ineffective, or ' lack of,

maintenance on plant equipment.

The instances involved:

(1) the clogging of

a steam trap, due to a lack of preventive maintenance, that raised questions

about the operability of the reactor core isolation cooling system,

(2) inoperability of a damper in the control room heating and ventilation

system because the linkage was not routinely lubricated, (3) failure of a

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motor-operated valve to operate due to a stripped stem nut on the valve which

was not detected because of the lack of appropriate acceptance criteria in the

maintenance work procedure, and (4) failure of a battery charger to operate

properly due to a lack of preventive maintenance.

The systems engineering organization was involved in maintenance and

sur -:11ance activities. The oversight provided by the engineers helped to

that the maintenance and surveillance activities were acceptably

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implemented. However, the issues discussed in the four preceding paragraphs

indicate shortcomings in program technical definition and technical resolution

of identified problems.

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Early in the assessment period, a significant weakness was found in the

licensee's surveillance test program involving the station batteries. The

program allowed that safety-related equipment could be considered operable

without an adequate technical justification when _ Technical Specification test

acceptance criteria were not met.

Following identification-of-this issue, the

licensee effectively implemented corrective actions to ensure that Technical

Specification test acceptance criteria reflected actual operability criteria

,

and that test discrepancies were formally evaluated and approved.

Program procedures for control and scheduling of surveillance activities were

controlled and explicit. There were very few missed or overdue surveillance

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tests.

The surveillance schedule consistently reflected planning and assigned

priorities.

Procedures for conducting surveillances were well written and

easy to follow.

Personnel conducting surveillances were qualified. Senior technicians and

senior operations personnel provided oversight and guidance to trainees while

conducting on-the-job training. During surveillance performance, the

licensee's staff continued to demonstrate nood communication and ccordination.

The performance of nondestructive examinations in the inservice inspection

program was observed to be good. The nondestructive examinations were

performed by contract personnel that were well qualified for the specific

processes. The repair and replacement program was effectively implemented by

well-documented work packages, and the performance of work activities was

observed to be good.

The scope of the inservice inspection program did not include all

safety-related heat removal systems, such as the service water and reactor

equipment cooling system. These systems consequently have not received all

the inspection activities specified by the Technical Specifications, including

pressure testing. The licensee's third party review of the inservice

inspection program did not identify these systems as needing to be included in

the inservice inspection program.

The licensee's testing did not include periodic verification of many manual

valves that were specified to be operated, using emergency operating

procedures, or would need to be operated in other emergency conditions. One

example was the emergency diesel generator fuel oil storage tank cross-connect

valve.

A weakness was seen in the licensee's primary containment leak rate testing

'

program. The licensee had tested 26 containment isolation valves with test

pressure applied in a direction: opposite to containment pressure without an

adequate basis that the test results would be equivalent or conservative.

Licensee testing with the test pressure applied in the direction of accident

pressure demonstrated, for some valves, that the testing was nonconservative.

,

At the end of the assessment period, the licensee was implementing corrective

actions to either test the valves in the direction of accident pressure or

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provide an adequate justification that testing in the reverse direction was

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equivalent.

The licensee also did not verify that instrumentation cabinets

that would be exposed to primary containment pressure after the accident were

tested. The hydrogen / oxygen analyzers were not tested at accident pressure.

In summary, the licensee's preplanning and work practices were coordinated and

well controlled, and their work item tracking system was excellent.

The

performance of maintenance activities was mixed, although communications and

supervisory oversight were good. Maintenance of motor-operated valves was

i

ger.? rally good, but weaknesses were noted with the installation of terminal

j

lugs. Weaknesses were found in the licensee's maintenance of the reactor

building and safety-related check valves.

Several licensee event reports were

l

submitted during the appraisal period because of improper maintenance.

Program procedures for control and scheduling of surveillance activities were

controlled and explicit.

Weaknesses were found in the adequacy of technical

justifications to verify the operability of equipment when testing acceptance

criteria had not been met. Weaknesses were also seen in the licensee's

1

testing of the pressure isolation valves, secondary containment isolation

valves, and manual valves needed for safe shutdown of the plant.

.

2.

Performance Ratina

The licensee is considered to be in Performance Category 3 in this functional

area.

,

3.

Recommendations

a.

NRC Actions

!

lhe NRC should conduct inspection activities with the focus of assessing the

technical adequacy of activities and the appropriate scope of activities and

to review maintenance and surveillance program identification and resolution

of conditions adverse to quality.

b.

Licensee Actions

,

The licensee should review the scope and depth of maintenanca/ surveillance

i

activities to make sure that the maintenance and surveillance programs for

safety-related equipment are adequate to assure that the equipment can and

,

will continue to perform its safety functions. The licensee should also

i

increase the emphasis on oversight by plant management and systems engineering

to provide an increased level of technical support to the maintenance and

surveillance activities at the plant.

Management should provide additional

emphasis on generation of thorough and detailed maintenance and surveillance

i

procedures, and on the need for maintenance / surveillance personnel to

>

carefully follow the procedures.

D.

Emergency Preparedness

f

1.

Analysis

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This functional area includes activities related to the establishment and

implementation of the emergency plan and implementing procedures, onsite-and

offsite plan development and coordination, support and training of emergency

response organizations, licensee performance during exercises and actual

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events that test the emergency plans, and interactions with onsite and offsite

emergency response organizations during planned exercises and actual events.

The previous SALP report noted a Performance Category 2 in the emergency

preparedness area.

The report recommended licensee action to implement

proactive corrective actions for identified weaknesses and to enhance its

self-assessment capabilities.

Evaluation of this functional area was based on the results of two inspections

conducted by the regional emergency preparedness analyst and observations by

the resident inspectors.

The two inspections included evaluation of the 1992

emergency exercise and an operational status inspection which included a-

regional inspection initiative to evaluate the knowledge and performance of

duties of emergency response personnel.

During the assessment period, there were six emergency declarations associated

'

with actual events, 'all at the Unusual Event classification level.

Five of

the declarations were made following initiation of a shutdown required by

Technical Specifications. The sixth declaration was made following a minor

earthquake detected onsite.

During two of these events, the licensee experienced some difficulties in

implementing portions of the emergency plan and implementing procedures.

Specifically, following one event there was a delay in event classification,

which indicated a weakness in the decisionmaking process.

In addition, a

violation was cited for the licensee's failure to complete notifications to

offsite authorities in a timely manner following the declaration of this

event.

Following a subsequent Unusual Event declaration, notification of one

offsite organization was untimely. The licensee identified the problems noted

above and initiated corrective action.

In one instance, however, the

licensee's process of investigating, formulating, and documenting the needed

corrective action was slow.

The 1992 exercise resulted in five NRC identified weaknesses.

The weaknesses

involved:

(1) weak analysis and technical assessment of plant conditions,

(2) failure to take steps to ensure habitability of the Technical Support

.

Center / Operational Support Center,-(3) failure to detect and classify General

Emergency conditions promptly, (4) failure to make the offsite notification'of

the General Emergency in a timely manner, and (5) use of multiple dose

assessment programs for decisionmaking purposes without clear guidance on

i

reconciling conflicting results.

The weakness concerning analysis and

technical assessment of plant conditions was found to be a repeat of a similar

weakness identified during the previous exercise.

During the exercise, the

NRC noted licensee improvements in several areas from the performance in

previous exercises. Most notable were improvements in the performance of

control room operators, tracking of response teams, and the licensee's self-

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critique process. The 1992 exercise was not evaluated by FEMA, however, the

' licensee demonstrated an excellent working relationship during the exercise

with the state response organizations that participated.

As a result of the 1992 exercise weaknesses and the previously mentioned

-

findings related to actual event declarations, a management meeting was held

with the licensee to discuss NRC concerns in emergency preparedness.

The operational status inspecc an found that emergency response facilities _had

been well maintained. A good grogram of emergency response training had been-

administered and a good number of trained personnel had been assigned to_ the

emergency response organization. Quality assurance _ audits of emergency

preparedness were of good scope and depth.

During emergency preparedness.

-

walkthroughs, operating crews performed well and demonstrated an improved

knowledge and performance of duties in all areas found to be weak in recent

inspections,

lwo violations were identified during the operational status inspection. One

viobtion was for failure to conduct required tests of the pagers used to

notify members of the emergency response organization.

The second violation

was identified for failure to conduct a drill critique and for failure to

follow up as required on drill weaknesses. A noncited violation was

identified and corrected by the licensee for failure to submit to NRC one

emergency plan implementing procedure revision within the required time frame.

In response to NRC recommendations from the previous SALP report, the licensee

formed an emergency preparedness task force to review and recommend actions in

areas such as emergency preparedness program effectiveness, the emergency

plan, command and control of the emergency response organization, emergency

preparedness training, exercises and drills, and other programmatic areas.

,

The task force report was issued midway through the SALP period. Substantive

recommendations and initiatives were made by th' task force. Additional

corrective actions and improvement initiatives were presented during the

3

October 1992 emergency preparedness management meeting with the licensee.

Many of the corrective actions and improvement initiatives arising from these

efforts were scheduled for completion beyond this SALP period. Therefore, the

overall effectiveness of these actions had nrt been evaluated by'the NRC.

Despite these self-assessments an

by' security officers on compensatory posts. The support and cooperation

among security, plant maintenance, and the instrumentation and controls group

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was excellent and'there was strong evidence of management's commitment to

maintain a high quality and effective security program.

4

An excellent security reporting program had been implemented.

The security.

event reports and reporting procedures were well understood by security

supervisors and consistent with NRC requirements. The security staff

conducted excellent analyses of security events, identifying trends and

developing sound resolutions to problems.

The security organization was staffed with an appropriate number of personnel

to ensure that the security program was properly implemented.

The security training program was administered by a well qualified full-time

staff. The program was consistent with the requirements of the NRC-approved

Security Force Training and Qualification Plan.

Personnel training records

were current and well maintained.

Personnel were knowledgeable of their

responsibilities and performed their duties competently. However, the

l

training section did not have any training aids available for hands-on type

training in the early part of the SALP period.

For example, there were no

'

simulated weapons or explosive devices to use during training on x-ray

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equipment or during bomb search tactics. The video film library, at the time,

was limited to three or four recently acquired films. The licensed developed

!

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some additional training aids toward the end of the SALP period. However, the

lack of training aids detracted from an excellent training program.

The submitted revisions to the Security Plan, the Security Contingency Plan,

and the Security Training and Qualification Plan under the provisions of

1

10 CFR Section 50.54(p) were technically sound and reflected well-developed

policies and procedures.

Security personnel involved in maintaining program

plans current were knowledgeable of NRC requirements and objectives.

A comprehensive annual audit of the security program was conducted by the

licensee's quality assurance group.

The audit team included an, auditor with

nuclear security experience from another power reactor utility. The audit was

performance-based and very well documented.

The security department

implemented prompt and effective actions in response to the' audit findings.

In summary, the licensee continues to maintain an excellent security program.

The program was effectively managed by personnel within the security

department.

Upper management provided strong support for the security

program.

Excellent programs were noted in the areas of testing, maintenance,

staffing, audits, and the response to audit findings.

2.

Performance Rating

The licensee is rated as Category 1 in this functional area.

3.

Recommendations

None.

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F.

Enaineerina/ Technical Support

1.

Analysis

T

This functional area consists of technical and engineering support for all

.

plant activities.

It includes all licensee activities. associated with the

design of plant modifications; engineering and technical support'for

'

operations; outages, maintenance, testing, surveillance, and procurement

activities; and training and configuration management.

NRC inspection efforts consisted of routine inspections by the resident

inspectors, four region-based inspections, and one structural audit team

inspection. The inspection effort included team inspections to assess the

motor-operated valve Generic letter 89-10 program and engineering and

technical support functions. Additionally, two sets of licensed operator

examinations were administered at Cooper Nuclear Station.

,

The previous SALP report recommended that licensee management should implement

actions to correct the ongoing concerns identified with the licensed operator

training program. During this assessment, improvements were seen in training;

'

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however, licensed operator training continued to need management attention and

priority, as previously discussed in the Operations functional area.

During this assessment period, a review of design modification activities was

performed. The overall process to control projects and design modification

activities appeared to be very effective, with a small backlog of work.

Procedures to control design changes and modifications were found to be

(

comprehensive and well written as were the plant modification packages. A

great deal of conservative engineering effort was usually incorporated into

the modification process.

The temporary modification process was found to be well implemented, and

.

temporary modifications were not left in place over six months.

Particular

strengths were noted in the weekly audit performed by senior licensed

"

operators and the use and control of temporary modification tags.

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The interface between corporate engineering and site engineering appeared

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effective. There was a very stable engineering staff with a low turnover

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rate. Good morale was observed, and staffing levels appeared consistent with

the workload.

Engineering personnel were_ qualified and trained and their

responsibilities defined. Of particular note was the emphasis'on

certification of system engineers as shift technical advisors.

Engineering

,

appeared to have good credibility and working relationships within the

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licensee's organization.

i

Configuration management was found to be effective. Although the licensee's

design basis reconstitution process was found to be somewhat delayed, issues

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have been identified by this program which were promptly addressed.

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'The scope of the licensee's program to test motor-operated valves was

consistent with Generic Letter 89-10 and was managed by knowledgeable

personnel. During NRC reviews, a number of weaknesses were identified

including calculations, use of design basis parameters, and testing.

i

Additionally, the licensee had addressed the recommendation of Generic Letter 89-10 to evaluate and trend motor-operated valve failures but had not

,

yet implemented the procedures.

Inspectors observed the conditions of the

valves to be very good.

Overall, the licensee's motor-operated valve testing

was good.

In the area of engineering, the licensee's plant procedures were generally

well controlled and technically adequate to perform the desired actions.

Examples of weaknesses in procedure support were noted, including a lack of

independent verification of a calculation, providing timely procedure change

information to plant operators and a lack of information in relay maintenance

procedures.

In one case, support procedures were known to be-in error and

timely corrective action had not been performed to correct the errors.

The licensee's program for the training of candidates for an operating license

was determined to be adequate. One weakness was observed in the origin of

learning objectives.

,

Actions to strengthen this program continued with the reallocation of

resources to training, but at a. slow rate. . Enlarging the training staff

through direct hiring and implementation of the program to bring in licensed

operators from the operations department had a positive affect on the

operations department's acceptance to training.

Some improvement was noted in

the formal communication process between the operations and training

,

department management staffs.

Significant weaknesses were observed in problem resolution. One cause for

ineffective problem resolution was informality and this has manifested itself

as a tendency to rely on verbal information over documentation or plant

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records.

Plant engineers relied on verbal information from maintenance

personnel, without verification, that no temporary strainers existed in the

system, in deference to the information that was on ' approved drawings that

showed that strainers were installed. This verbal information was found later

to be in error.

Plant engineers also relied on verbal information regarding

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the existence of documentation that temporary strainers had been removed

during preoperational or startup testing, even though the documentation that

the engineer reviewed indicated the exact opposite.

This was presented to the-

NRC as justification that temporary strainers had been removed and was later

.

found to be incorrect; temporary strainers were, in fact, in the system.

'

Informality was also seen in the licensee's resolution of a secondary

containment integrity test failure as discussed in maintenance and

surveillance. A lack of rigorous resolution of a high particulate

concentrations in the diesel fuel oil and leaking shutdown cooling suction

isolation valves was also seen. The secondary containment was declared

'

operable without a good understanding of the causes for the test failure and

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without action to prevent recurrence. The licensee subsequently found that a

loop seal was missing causing a 10-inch flow path between the reactor building

and the radwaste building.

Overall, the performance _ in this functional area was mixed. The interface-

between corporate engineering and site engineering was effective. The overall

process to control projects and design modification activities appeared to be

very effective. The temporary modification process was found to be well

implemented.

Configuration management was found to, be effective.

The

licensee's plant procedures were generally well controlled and technically

-adequate to perform the desired actions.

Improvements were seen in training;

however, licensed operator training continued to need management attention'and

priority.

Significant weaknesses were observed in problem resolution and

several examples of a lack of rigorous problem resolution were seen.

Examples

of over-reliance on verbal information and informality were seen which

directly contributed to escalated enforcement actions.

2.

Performance Rating

The licensee is considered to be in Performance Category 2 in this functional

area.

3.

Recommendations

a.

NRC Actions

None.

.b.

Licensee Actions

The licensee needs to resolve plant _ proble.as by correcting the root cause,

with the objective of closing the issue with finality, rather than by using a

.

quick-fix approach to mitigate the immediate symptoms. The licensee should

put more thoroughness, formality, and attention to careful documentation into

the process. The licensee should also give management oversight ~ and/or system

engineering function more emphasis, with more responsibility.and authority for_

reviewing all aspects of a problem.

G.

Safety Assessment /0uality Verification

1. ' Analysis

This functional area includes all licensee review activities associated with

.

the implementation of _ licensee safety policies, including licensee activities

related to amendment, exemption, and relief-requests and other regulatory

initiatives.

In addition, it includes licensee activities related to the

resolution of safety issues, safety committees, self-assessment activities,

and the effectiveness of the verification function in identifying and~

correcting substandard or anomalous performance, in identifying precursors of

potential problems, and in monitoring the overall performance of the plant.

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NRC inspection efforts in this area consisted of the core inspection program,

regional initiative inspections, and NRR program reviews. The previous SALP

report identified a high threshold for initiating nonconformance reports.and

that the licensee was not proactive in identifying potential' safety issues -in

this area.

During this assessment period, the licensee expanded the

'

corrective action program to capture those deficient conditions that did not

rise to the threshold of a nonconformance report.

The' programmatic features

appeared to be an improvement in that additional items.were captured for

resolution that would not have been documented under the previous program.

Problem resolution, however, continued to show significant weaknesses.

While

some problems were effectively resolved from a safety perspective, others were

not addressed or evaluated with sufficient rigor to assure that potential

safety issues were clearly brought to management's attention and subjected to

the comprehensive corrective action which would correct the root cause and

prevent recurrence of the problem.

,

Examples of effective problem resolution were the items identified from the

licensee's design basis. reconstitution efforts, such as a single failure

vulnerability in the emergency core cooling systems and the vulnerability of

safety-related switchgear to missiles.

In these examples, the licensee's

understanding of the safety implications of the vulnerabilities was good, and

the licensee implemented effective compensatory / corrective actions to resolve

the problems.

Problems which were not adequately resolved included copper contamination in

station batteries, temporary startup strainers in safety-related systems,

repetitive feedwater check valve leak rate test failures, primary coolant

system relief valve drift problems, informal documentation of deficiencies in

emergency condensate storage tank inspections, emergency diesel fuel oil high

particulate, leaking shutdown cooling suction valves, reactor building

.

surveillance test failures, and, emergency operating support procedures with

previously identified deficiencies that were not' corrected.

The apparent causes for ineffective or protracted problem resolutions

included:

(1) apparently unquestioning deferment of corrective actions until

the " generic" or " industry" problems have been solved; (2) reluctance to take

corrective action in'those cases where explicit regulatory requirements did

not exist; and (3) reluctance by working-level personnel to bring problems to

the attention of plant management.

The licensee's protracted resolution of feedwater check valves that failed

local leak rate testing repetitively and the absence of action to prevent

recurrence or to mitigate the primary coolant system relief valve setpoint

drift are examples of a willingness to defer corrective action until generic

issues are resolved.

The licensee's operability conclusion for emergency .

diesel fuel oil high particulate and their ineffective initial corrective

actions for leaking shutdown cooling suction isolation valves are examples of

a reluctance to take corrective action without explicit regulatory

requirements, The emergency condensate storage tank coating blistering which

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was found during an inspection, but not documented in the work package, was an

example of the type of problem not brought to management's attention.

Plant management has shown the ability and desire to effectively resolve

issues once they are made aware of the deficiencies.

However, management

continues to be, for the most part, reactive in identifying deficient

conditions.

Historically, the licensee had established a performance

indicator which placed an upper limit on the number of open corrective action

documents.

This was viewed as a reward for a low number of corrective action

system documents and may have discouraged the documentation of deficient

conditions.

The initiation of nonconformance reports, historically, has been

'

linked to reportability and/or operability. This fostered the practice of

documenting only reportable conditions in the corrective action systems rather

than documenting deficient conditions and then giving them the appropriate

review for reportability. Deficiencies identified when equipment was not

operable, or not required to be operable, were not likely to be captured by

the licensee's corrective action systems. The licensee's initiatives in

implementing a deficiency report process, while very positive, have not yet

corrected the attitudes that remain from the historical approach to corrective

action systems.

At the end of the assessment period, the licensee had taken corrective actions

to improve performance in resolving problems, many of which had not yet been

implemented.

The licensee's programmatic initiatives appear sound; however,

the effectiveness of the licensee's corrective actions to address personnel

performance and personnel attitudes have not yet been evaluated.

,

Licensee efforts have also been expended to develop and implement formal

operability determination and evaluation processes. These efforts were

initiated in response to an operability determination which did not receive

approval from the Station Operations Review Committee as required. The

licensee had generally been effective in evaluating the immediate impact of

deficient conditions on the o)erability of safety-related equipment, but the

'

immediate conclusion of opera 3ility may have encouraged delay of prudent

corrective actions in some cases.

Also, some operability determinations

contained weaknesses as discussed in plant operations.

i

The licensee's performance of oversight and critical self-assessment

activities were marginally satisfactory.

The Station Operations Review

Committee and the Safety Review and Audit Board met frequently to evaluate

emerging safety issues and to review other issues required by their charters

and the Technical Specifications. The' oversight activities of these

committees had not been effective in identifying the numerous problems which

were found by the NRC inspectors in the special strainer inspection and in the

corrective action inspection.

Although the quality assurance department issued quarterly trend reports that

contained a comprehensive compilation of activities, the reports did not

'

highlight problems or provide any assessment or recommendations as a result of

i

indicated trends.

The audit and surveillance activities of the quality

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assurance department had not been effective in providing effective oversight

of site activities to provide early identification of many of:the issues that

were identified in the special inspection on strainers and the corrective

action inspection.

Station performance indicators had received limited distribution and did not-

contain an assessment of the indicators or draw conclusions that would have

been of benefit to management in their oversight of site activities.

The licensee's system for identifying and evaluating-internal and external

operational experience and events had been effective as a management tool.

The Document and Event Review Committee actions to identify training work

requests for improving training effectiveness based on operational experiences

was a strength.

During the assessment period, the NRR staff reviewed a large number of license

amendment requests and the safety analyses performed by and for the licensee.

Generally, the licensee's submittals were acceptable.

The number of licensing-

actions and activities appears to be appropriate.for a plant of Cooper Nuclear

Station's vintage. Overall, the licensee's performance for this element of

i

this functional area is average and could be. improved by increased attention

to timeliness, accuracy, and coinpleteness. The licensee's performance has

been good, however, when it focussed its resources on an issue. An example of

this is the well-thought-out comments the licensee submitted regarding the

staff's draft position on the generic dedication issues that resulted from the

~ .

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pilot inspections.

In summary, the facility has generally been operated in a safe manner. While

some problems were effectively resolved, others were not, continuing to show

significant weaknesses in the licensee's approach to the resolution of issues.

The causes for ineffective problem resolution included informality, deferment

4

of corrective actions for generic problems, the absence of corrective action

for those instances where explicit regulatory. requirements did not exist, and

poor personnel performance in bringing deficienci.es to management's attention.

The licensee has planned or implemented extensive initiatives to . improve

performance in problem resolution, however, the effectiveness of.the

licensee's initiatives to address personnel performance and personnel

attitudes remains to be seen. The licensee's oversight and~self-assessment

activities were not always acceptable and will require additional management

attention to assure that these activities provide management with the critical

insights into the performance of the plant and the operating staff.

2.

Performance Rating

The licensee is considered to be in Performance Category 3 in this functional

area.

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3.

Recommendations

a.

NRC Actions

Review the licensee's actions to enhance their process for performing' critical

self-assessments of their performance and providing more depth to their

corrective action processes.

b.

Licensee Actions

Licensee management needs to perform a critical assessment of their corrective

action processes in light of the problems identified by the NRC and correct

the process to assure that the process is meeting licensee and NRC

expectations.

V. . SUPPORTING DATA AND SUMMARIES

A.

Major Licensee Activities

1.

Major Outages

On February 10, 1992, the plant was shut down to replace degraded 250-volt

battery cells.

The plant was returned to full power on February 15.

On April 19, 1992, the plant was shut down to replace additional cells in

250-volt batteries.

The plant was returned to full power on April 27.

,

On July 30, 1992, the licensee imposed a restriction of 90 percent power to

assure emergency core cooling capability because of a single failure.

vulnerability. On September 11, 1992, the plant was shut down to implement a

modification to eliminate the single failure vulnerability. The plant was

'

returned to full power on Seotember 15.

On October 1, 1992, the licensee experienced a recirculation pump trip and.

operated in single loop at 50 percent power.

The plant was returned to full

power on October 5.

On January 24, 1993, the licensee reached the all-rods-out condition and began

end-of-cycle coast down.

On March 5, 1993, the plant was shut down from about-

80 percent power to begin the refueling outage. At the end of the assessment

period, the plant was in the refueling outage with the core off-loaded.

2.

License. Amendments

Eleven licensing amendments were issued during this assessment period.

3.

Major Modifications

,

During the current refueling outage, the licensee planned to:

(1) install a

hardened wet-well vent at Cooper Nuclear Station in response to Generic-

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.

-25-

Letter 89-16, (2) remove the rod sequence control system from the plant, and

(3) remove the main steam line radiation monitor scram and containment

isolation function from the plant.

-

B.

Direct Inspection and Review Activities

'NRC inspection activity during the assessment period' included 40 inspections.

Approximately 5190 direct inspection hours were expended, which.did not

include operator-licensing examinations or contractor hours.

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