ML20024B394

Forwards Mgt Directive for Dissemination to Unit Managers, Supervisory Personnel & Other Key People Involved in Site Problem Rept Circuit

ML20024B394
Person / Time
Site:	Crane
Issue date:	08/31/1979
From:	Olds G BABCOCK & WILCOX CO.
To:	BABCOCK & WILCOX CO.
References
TASK-*, TASK-GB GPU-0222, GPU-222, NUDOCS 8307080612
Download: ML20024B394 (1)

Text

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G. M. Olds - Manager 4

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Date Managedent Directive August 31, 1979 ji.i..........,................w...,.

The attached Manager.ent Directive is disseminated to you for imediate use.

Supervisory Personnel, and other key people who sr.ay SPR circuit.

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Manager, Customer Service Department

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Management Directive - Assignment of SPR Priorities and August 31, 1979 Resoonse Times l m. i..,......,..........,,... w Approved by:

Manager, Customer Service Department Jl27h9 Manager, Project Management Department ( /M4f7WMS//74 Manager, Engineering Department

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ASSIGNPENT OF SPR PRIORITY AND RESPONSE TIMES 1.

APPLICABILITY This directive applies to the Customer Service, Project Management, and Engineering Departments.

II.

PURPOSE

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To establish uniform criteria for the assignment of priority levels to SPRs and to establish nominal times for B&W response.

III.

REFERENCE NPG-0503-04 (Rev. 7) Site Problem Report IV.

EFFECTIVITY This instruction shall apply to all SPRs originated subsequent to the issuance of revised Site Problem Report Procedure NPG-0503-04 (Rev. 7).

I Y.

INSTRUCTION A.

All SPRs will be assigned a priority by the originator or -he responsible manager.

The priority will be assigned by checking the appropriate box on the SPR form (PDS-21091-8).

B.

The criteria for assignment of priority for operating plants.is as follows:

1.

Priority 1 - Load reduction or unit offline due to problem and immediate action is required to return to full power.

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2.

Priority 2 - Unit operational but action required to avoid.iminent possibility of forced load reduction or outage.

3.

Priority 3 - All other SPRs requiring action and resolution not on critical path.

4 4.* Priority 4 - Forced or unscheduled load reduction or unit off line due to problem.

B&W input to plant completed, but internal follow-up needed.

5.

No Priority - All information only SPRs.

C.

The criteria for assignment of priority for plants in startup testing-prior to initial criticality is as follows:

1.

Priority 1 - Not Applicable 2.

Priority 2 - Problem is delaying Startup Testing Shhedule or response needed to avoid schedule delay.

3.

Priority 3 - All other SPRs requiring action.

4.

Priority 4 - Not Applicable 5.

No Priority - Information only SPRs.-

After initial criticality operating plant criteria (VB) should be used to assign priorities for plants in startup.

D.

B&Wresponsemustbitgearedtotheneedofthecustomers. The assignment of priorities to SPRs is intended to identify the customers need for a timely response.

It is recognized that 24 hour2.777778e-4 days <br />0.00667 hours <br />3.968254e-5 weeks <br />9.132e-6 months <br /> manning is not possible and response standards during off nomal working hours will be different than the nominal standards established for SPR response.

For Priority 1 events during off nomal working hours, it is intended that they be handled by telephone contact between Resident Engineers and Service Managers. Other priority SPRs will be handled during normal working hours. The table on the next page outlines nominal standards of performance to be used in responding to site problem reports.

The Service Manager is obligated to require more prompt response when required for the customer needs.

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i Event Knowledge Receipt at NPGD Total Elapsed i

SPR to Assignment of to Main Eng/Eng Assessment Time For Priority SPR ! at NPGD Dept Notification of Problem Response to Site 1

4 hr.

1 hr.

8 hr.

In Progress

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Feedback 2

4 hr.

4 hr.

3 calendar 4 Calendar Days

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8 hr.

1 day 3 Working 1 Calendar Week

• Days 4

1 day 1 day 1 Week 2 Calendar Weeks

• No Priority 1 week 1 week 1SD Days Cleared to File 0 Response may be action plan or schedule.

In order to insure B&W timely response to customer needs, a tracking and reporting system shall be maintained to enable canagement to monitor B&W's parfor ance. The responsibility for the tracking and reporting system shall be the Manager of Operating Plant Services for Operating Plants and Manager of Plant Startup Services for plants in startup and construction.

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