ML19343A777

IMC 0801 Inspection Program Feedback Process

ML19343A777
Person / Time
Issue date:	03/17/2020
From:	Bridget Curran NRC/NRR/DRO/IRSB
To:
Curran B
Shared Package
ML19343A813, ML20078J204	List:
References
CN 20-016, DC 19-032
Download: ML19343A777 (18)

Text

NRC INSPECTION MANUAL IRSB INSPECTION MANUAL CHAPTER 0801 INSPECTION PROGRAM FEEDBACK PROCESS Effective Date: 03/17/2020

Issue Date: 03/17/20 i

0801 Table of Contents 0801-01 PURPOSE................................................................................................................ 1 0801-02 OBJECTIVES........................................................................................................... 1 0801-03 APPLICABILITY....................................................................................................... 1 0801-04 DEFINITIONS........................................................................................................... 1 0801-05 RESPONSIBILITIES AND AUTHORITIES............................................................... 2 05.01 Director, Division of Reactor Oversight (DRO)......................................................... 2 05.02 Division Directors, NMSS, NRR, NSIR and Regions............................................... 2 05.03 Chiefs, Reactor Assessment Branch/Reactor Inspection Branch/Oversight and Support Branch (IRAB/IRIB/IRSB), NRR/DRO......................................................... 2 05.04 Chiefs, Inspection Program Branches in NMSS and NSIR (Supervisors of Document Leads)..................................................................................................... 2 05.05 Feedback Form Review Panel................................................................................. 2 05.06 Chiefs, Technical Branches, NMSS, NRR, or NSIR................................................. 2 05.07 Originator of Feedback Forms.................................................................................. 3 05.08 Supervisors of Originators of Feedback Forms........................................................ 3 05.09 Technical Support and Assessment Branch (TSAB)/ Inspection Program and Assessment Team (IPAT) Branch Chiefs/Team Leads............................................ 3 05.10 NRR Inspection Manual Coordinator........................................................................ 3 05.11 Document Lead........................................................................................................ 3 0801-06 INSPECTION PROGRAM FEEDBACK PROCESS TIMELINESS GOALS............. 4 0801-07 INSPECTION PROGRAM FEEDBACK PROCESS................................................. 5 0801-08 REFERENCES......................................................................................................... 7 Exhibit 1 - Inspection Program Feedback Form...................................................................... E1-1 Exhibit 2 - Inspection Program Feedback Process Flow Chart............................................... E2-1 - Revision History - IMC 0801......................................................................... Att1-1

Issue Date: 03/17/20 1

0801 0801-01 PURPOSE This inspection manual chapter (IMC) describes the feedback process used by the Office of Nuclear Materials Safety and Safeguards (NMSS), the Office of Nuclear Reactor Regulation (NRR), and the Office of Nuclear Security and Incident Response (NSIR) to identify and resolve problems, concerns, or difficulties encountered in implementing the inspection programs of the Nuclear Regulatory Commission (NRC).

0801-02 OBJECTIVES The NRC encourages the staff to identify issues that need program-level attention and to suggest changes to improve the effectiveness or implementation of the Agency inspection programs. Feedback forms (FBFs) are the vehicle used to suggest such changes. Although feedback is expected to come mostly from staff who implement the agencys oversight programs, any NRC employee may use the processes described below to make suggestions or recommendations regarding the inspection programs.

0801-03 APPLICABILITY All NRC employees who have concerns or wish to provide feedback regarding any aspect of inspection or oversight, for NMSS, NRR, and NSIR program areas, including interfaces with enforcement, and/or training programs shall follow the procedures outlined in section 0801-07 of this IMC.

The FBF is the formal mechanism for initiating a program-level change to an inspection program document. Revisions to inspection documents should be made using this process, even when changes to inspection documents are the result of a working group, white paper, or industry comments. The process described herein is used to collect and manage feedback on all NRC inspection or oversight programs, including the Reactor Oversight Process (ROP) Performance Indicator Program. However, the process for resolving interpretations of performance indicators is described in IMC 0608, Performance Indicator Program. Minor, editorial changes are discussed with the Document Lead, preferably via e-mail or conference call, but do not require a FBF.

0801-04 DEFINITIONS 04.01 Feedback Form (FBF). A formal mechanism to provide input, suggestions, or recommendations to Document Leads regarding inspection program implementation. Feedback Forms may be designated as either short-term or long-term based on the complexity of the issue or topic identified.

04.02 Short-Term Feedback (STF). An issue identified in a FBF which allows the resolution to be addressed and answered within a six-to twelve month time frame. Editorial comments would fall under the definition of short-term resolution that can be addressed, the document can be revised, and issued within the six-month time frame. If multiple inspection program documents are affected by a single short-term FBF, the goal is to have all affected documents revised within a six to twelve-month period.

Issue Date: 03/17/20 2

0801 04.03 Long-Term Feedback (LTF). An issue identified in a FBF which will require a twelve month time frame or longer. These types of resolutions will impact other program guidance as well as the inspection framework. Examples of long-term feedback include substantive policy related issues that will require coordination with affected stakeholders, such as regional staff and multiple program offices, and may also include senior leadership, Commission-level interaction, or both.

0801-05 RESPONSIBILITIES AND AUTHORITIES 05.01 Director, Division of Reactor Oversight, (DRO). Establishes the policy and monitors the timely execution and effectiveness of the inspection program feedback process.

05.02 Division Directors, NMSS, NRR, NSIR and Regions. Support the timely execution and effectiveness of the inspection program feedback process.

05.03 Chiefs, Reactor Assessment Branch/Reactor Inspection Branch/Oversight and Support Branch (IRAB/IRIB/IRSB), NRR/DRO. Manage the inspection program feedback process for the ROP. The IRSB BC leads the semi-annual discussion of open feedback forms at designated Branch Chief (BC) counterpart meetings, to reach alignment with the regions on feedback form prioritization. Based on workload and programmatic need, can suggest holding some feedback forms to be discussed at a subsequent meeting. Will allow for FBF discussion outside of the counterpart meeting when safety significant or emergent issues warrant a revision to an IMC(s), inspection procedure(s) (IPs), temporary instructions (TIs), or operating experience smart samples (OpESSs).

Schedule and conduct periodic meetings with staff to establish priorities of new FBFs received, review the status of open FBFs, and adjust priorities accordingly to meet the timeliness goals specified in Section 0801-06. Convene the Feedback Form Review Panel to reach alignment on the resolution of LTFs, when necessary. Ensure the final resolution of feedback is approved by the cognizant technical branch chief or designated official. Approve inspector training as appropriate.

05.04 Chiefs, Inspection Program Branches in NMSS and NSIR (Supervisors of Document Leads). Manage the feedback process in their respective inspection programs. Schedule and conduct periodic meetings with staff to establish priorities of new FBFs received, review the status of open FBFs, and adjust priorities accordingly in order to meet the timelines goals specified in Section 0801-06. Request that the Feedback Form Review Panel be convened to reach alignment on the resolution of LTFs. Approve inspector training as appropriate.

05.05 Feedback Form Review Panel. Panel convened and chaired by the Chief, IRAB or IRIB, to reach alignment on the proposed resolution of LTF. The Feedback Form Review Panel is comprised of the Document Leads, Regional Technical Support Branch Chiefs (or Team Leaders), and cognizant Technical Branch Chiefs. The Panel adheres to timeliness goals specified in Section 0801-06.

Issue Date: 03/17/20 3

0801 05.06 Chiefs, Technical Branches, NMSS, NRR, or NSIR. Review, approve, or reject FBFs.

Participate in the BC counterpart feedback form semi-annual prioritization meeting and Feedback Form Review Panel when requested.

05.07 Originator of Feedback Forms. Will contact the Document Lead for any inspection document editorial changes. For every issue raised to the level of FBF submission, the originator will submit to their supervisor an individual feedback form for every IMC, IP, TI or OpESS that pertains to the issue, providing comments on substantive programmatic issues.

Fills out sections A - E of the FBF to identify problems, concerns, or difficulties encountered when implementing IMCs, IPs, TIs, or OpESSs. Whenever possible, contacts the Document Lead prior to submitting a FBF to discuss the document issue.

05.08 Supervisors of Originators of Feedback Forms. Regional supervisors will review, approve, or reject FBFs. If approving a FBF, add any necessary comments, and submit the FBF to the regional Technical Support & Assessment Branch (TSAB)/Inspection Program and Assessment Team (IPAT) Branch Chief or Team Lead. Headquarters supervisors will review, approve, or reject FBFs. If approving a FBF, add any necessary comments, and submit the FBF to the ROP_Feedback.Resource@nrc.gov e-mail address. When necessary, request that a Feedback Form Review Panel be convened.

05.09 Technical Support and Assessment Branch (TSAB)/ Inspection Program and Assessment Team (IPAT) Branch Chiefs/Team Leads. Receive FBFs from regional Branch Chiefs, and screens for submission to the ROP_Feedback.Resource@nrc.gov e-mail address.

Prioritizes regional top five FBFs that have been submitted to DRO in preparation for the feedback prioritization discussion at the Branch Chief counterpart meeting. Can ask that FBFs submitted by the regions, but not initially selected for processing, be held for the next Branch Chief counterpart meeting semi-annual prioritization feedback form discussion. Will discuss with the originator the decisions made at the meeting - either to move forward, hold, or close to no action.

Works with DRO to reduce the number of outstanding FBFs, either individually or at a Branch Chief counterpart meeting.

05.10 NRR Inspection Manual Coordinator. Receives and assigns chronological numbers to incoming FBFs by entering the FBFs in an Access database. Discusses the feedback form subject with the appropriate BC and holds the FBF until the semi-annual prioritization discussion. Attends the semi-annual prioritization discussion of open feedback forms and forwards the chosen FBFs to the Document Lead. In addition, escalates feedback forms outside of the semi-annual counterpart meeting process when necessary due to safety significance or emergent programmatic issues that will require a document change.

In coordination with the cognizant inspection program Branch Chief, updates assignments during Document Lead turnover. Processes and uploads the FBF into ADAMS upon closure.

05.11 Document Lead. Receives and tracks editorial comments from NRC staff for next document revision (See IMC 0040, Section 04.09, Inspection Program Document Leads, for information on additional responsibilities.)

Issue Date: 03/17/20 4

0801 Periodically monitors the status of assigned open FBFs to ensure the timeliness goals specified in Section 0801-06 are being met. Reviews and determines the best approach to address and disposition the issue(s) identified in the FBF. Prioritizes the proposed resolution of feedback with supervisor input. Ensures that the final resolution of feedback is consistent with overall inspection program policy and framework. Proposes a resolution path for LTF submitted to the Feedback Form Review Panel. Documents the basis for resolution of the feedback in the FBF and obtains supervisor approval. Submits completed FBF to Inspection Manual Coordinator for processing. When resolution of a FBF entails a revision of an IMC, IP, TI or OpESS, identifies and coordinates any changes or revisions to affected inspection manual document(s) with stakeholders and includes the FBF(s) being closed in the document issuing package that is submitted to the Inspection Manual Coordinator, in accordance with IMC 0040, Preparing, Revising, and Issuing Documents for the NRC Inspection Manual.

0801-06 INSPECTION PROGRAM FEEDBACK PROCESS TIMELINESS GOALS If the issue remains unclear after a conversation or e-mail exchange with the document lead, or existing guidance is inadequate, a FBF should be submitted to your supervisor (branch chief or above) to clearly identify problems, concerns, or difficulties encountered in implementing the affected IMCs, IPs, TIs, or OpESSs. In the regions, the cognizant BC will forward the FBF to the TSAB/IPAT BC/TL for review, who will then forward the FBF to the appropriate e-mail address, if applicable.

The NRR Inspection Manual Coordinator will send an initial receipt of a FBF e-mail to the originator, the TSAB/IPAT BC/TL, and the program BC, but will hold the FBF for the semi-annual prioritization meeting discussion, unless the issue is determined to be emergent based on safety significance. If the FBF is approved, will forward the FBF to the Document Lead and their respective supervisor(s).

The timeliness goal for closure of STFs is six to twelve months from the time the FBF is accepted for processing, either by vote at the semi-annual prioritization meeting, or by permission from the program office BC, based on extenuating circumstances. The timeliness goal for closure of LTFs is twelve months from the time the FBF is accepted for processing, but it can also be greater than twelve months, based on the issue raised in the FBF, and programmatic changes. Program BC approval is necessary to exceed twelve months and should be noted on the non-public Inspection Program Feedback Form SharePoint page in the Notes section.

If a Feedback Form Review Panel is convened to address a LTF, the panel will reach a decision on the matter within one month from the date the panel is convened. It is acknowledged that in some circumstances this timeline may not be plausible or feasible. In these cases, the panel will decide whether a new approach for a resolution needs to be developed (i.e. consider creating a focus group), and may establish a new deadline, taking into consideration the impact of the delay on overall inspection program implementation.

Inspection program document revisions initiated as a result of the FBF process will be completed within twelve months from the closure of the FBF, to the greatest extent possible, and will become effective on the first day of the next inspection cycle, unless earlier implementation is necessary and practical.

Issue Date: 03/17/20 5

0801 0801-07 INSPECTION PROGRAM FEEDBACK PROCESS FBFs for all inspection programs (NMSS, NRR, NSIR) will be prioritized by each office and/or region. The prioritized feedback forms will be sent to the NRR Inspection Manual Coordinator, through the ROP_Feedback.Resource@nrc.gov e-mail address, who will coordinate with the IRAB/IRIB/IRSB BCs for the semi-annual feedback form discussion at a BC counterpart meeting. Once accepted and prioritized, the feedback forms will be forwarded to the appropriate staff and placed on the feedback form SharePoint page.

Whenever possible, staff is encouraged to contact the Document Lead with minor editorial changes that do not require a FBF, and any time prior to submitting a FBF to discuss possible document changes. (Document leads can be found on the non-public ROP Digital City web page, under Communications and Training, by clicking on Document Lead.) If the issue remains unclear after a conversation or e-mail exchange with the document lead, or existing guidance is inadequate, a FBF should be submitted to the appropriate Branch Chief. The feedback process is depicted in Exhibit 2, Inspection Program Feedback Process Flow Chart.

07.01 Feedback Form Originator (Sections A through E):

a.

Find the FBF template in ADAMS (ML16347A075).

b.

Fill out the FBF by documenting the issue and any proposed recommendations on the FBF. Forward the FBF to supervisor for review and approval. Resolve any comments made by the supervisor and return the FBF for his/her approval.

07.02 Feedback Originator Supervisor (Section F):

The feedback originator supervisor will review and approve or reject the FBF. If the FBF needs clarification, the supervisor e-mails the form back to the originator for edits. Once the supervisor approves the FBF, he or she forwards the FBF to ROP_Feedback.Resource@nrc.gov. (If the supervisor rejects the FBF, he or she explains to the originator the basis for the rejection.)

At the regional offices, once the originating supervisor approves the FBF, he or she will forward the FBF to the TSAB/IPAT BC or TL, who will forward all regional feedback forms to the NRR Inspection Manual Coordinator through the ROP_Feedback.Resource@nrc.gov e-mail address.

Headquarters supervisors will submit their feedback forms to the ROP_Feedback.Resource@nrc.gov e-mail address for consideration. ROP feedback forms will be discussed and prioritized at the Branch Chief counterpart meeting. Feedback forms outside of the ROP program will be sent to the ROP_Feedback.Resource@nrc.gov e-mail address for assignment and forwarded to the appropriate Document Lead.

07.03 NRR Inspection Manual Coordinator (Section G):

a.

Hold all submitted feedback forms for the semi-annual Branch Chief counterpart meeting discussion, unless instructed otherwise by the IRAB, IRIB, or IRSB BC.

b.

Enters approved feedback forms into the Inspection Program feedback database to assign a unique tracking number.

Issue Date: 03/17/20 6

0801

c.

Transmit the FBF to the Document Lead, originator, and originators supervisor within ten (10) business days of prioritization.

d.

Post open FBF on the Inspection Program Feedback Forms SharePoint site.

e.

Maintain the inspection program feedback database.

f.

Provide status reports to management and staff when requested.

g.

Post status reports to the Inspection Program Feedback Form SharePoint Page.

07.04 Document Lead (Section H):

a.

Review the FBF, contacts the originator, early in the process, with a potential draft response, and works with the originator to fully understand the feedback. The draft response should describe how the Document Lead intends to address the issue if accepted or provide an explanation why the recommendation may not be accepted, and the FBF rejected. The draft response is added to the Inspection Program Feedback Forms Share Point page by the Document Lead. (For Performance Indicator-related feedback, follows the process in IMC 0608, Performance Indicator Program, for resolving performance indicator interpretation issues.)

b.

Categorize the FBF as STF, or LTF. The draft response may include a possible date that the changes will be incorporated in any program documents affected. (For PI feedback, follows the process in IMC 0608, Performance Indicator Program, for resolving performance indicator interpretation issues.)

c.

Discuss FBF issues with supervisor, to confirm categorization and priorities. Updates the FBF on the Inspection Program Feedback Forms SharePoint page, and contacts the originator to discuss and/or propose an alternative solution, as necessary.

d.

If the proposed resolution is categorized as LTF, recommend that a FBF Review Panel be convened.

e.

Forward the FBF to the appropriate branch chief for review.

f.

If an approved FBF generates the need for changes to inspection program documents, follows the process outlined in IMC 0040, Section 0040-06, Document Preparation and Processing.

07.05 Document Leads Supervisor (Section H):

a.

Provide input regarding prioritization of FBFs.

b.

Regularly review open FBFs on the Inspection Program Feedback Forms Share Point page and contact the Document Lead regarding any processing delays and decides if work should be reprioritized as appropriate. Ensure that Document Leads address FBFs to meet the timeliness goals specified in section 0801-06.

Issue Date: 03/17/20 7

0801

c.

Perform final review on closure for all feedback, including its incorporation into program documents. Recommend inspector training, as appropriate.

d.

For LTF, requests that a Feedback Form Review Panel be convened.

07.06 Feedback Form Review Panel (Section I):

a.

Meet to reach alignment of the resolution of FBFs designated as LTF.

b.

Discuss the issue(s), to reach alignment towards resolution.

c.

Decide within one month of the Panels initial meeting or establishes a new deadline to reach resolution.

d.

Panel Chair, or designee, document the decision on the FBF.

0801-08 REFERENCES IMC 0040, Preparing, Revising and Issuing Documents for the NRC Inspection Manual IMC 0307, Reactor Oversight Process Self-Assessment Program IMC 0307 Appendix A, Reactor Oversight Process Self-Assessment Metrics IMC 0307 Appendix B, Reactor Oversight Realignment END

Issue Date: 03/17/20 E1-1 0801 Exhibit 1: INSPECTION PROGRAM FEEDBACK FORM

[Feedback Form Template: ML16347A075]

Feedback Form No.{C1}

(provided by IRIB)

INSTRUCTIONS:

Each feedback form should address only one (1) issue.

Originator: Complete Sections A through E and email form to your supervisor.

Supervisor: Complete Section F; then email to the ROP_Feedback.Resource@nrc.gov e-mail address and originator.

{A1} SECTION A: NUMBER AND TITLE (Enter the Number, Title, and Issue Date of the Inspection Manual Chapter (IMC), Inspection Procedure (IP), Temporary Instruction (TI) or Performance Indicator (PI). Separate feedback forms are required if multiple documents are affected by the recommended change.

IMC/IP/TI Number & Title Issue Date Performance Indicator Flag (i.e. MS01):

{A2} SECTION B: TOPIC (Select all topic areas which apply.):

Inspection SDP PIs Training 5 year review Assessment Enforcement Other X-Cut Issue

{A3} SECTION C:

SUMMARY

OF ISSUE/PROJECT RELATED ISSUE (Identify the specific IP or IMC section to which the feedback issue applies. Summarize the concern or issue in one or two sentences.)

Summary of Issue:

Or Related Project Issue: (for example, 2014 Fort Calhoun Lessons Learned. Add ML number if applicable.)

Issue Date: 03/17/20 E1-2 0801

{A4} SECTION D: COMMENT(S)/RECOMMENDATION(S)

(Describe the issue and the impact to the IP or IMC and other related program documents (if known). If the description includes an excerpt from another document, check in the box below and attach to the end of the feedback form, only the portion of the document that pertains to the issue. Provide recommendation(s) and suggested resolution(s) for the issue. Include in the recommendation if resources to implement the change will be impacted and how. Indicate whether training would be part of the solution. If describing a PI interpretation issue:

1) state the licensees interpretation, 2) state the regions position, and 3) provide any recommendation(s), if appropriate).

Comment(s):

Recommendation(s):

Do you think training is part of the solution? Yes No Check here if additional documentation is added to communicate this request. Insert pages at the end of this feedback form. (Include only the relevant portions of a document.)

Issue Date: 03/17/20 E1-3 0801

{A5} SECTION E: ORIGINATOR SUBMITTAL INFORMATION Name:

Email:

Phone No:

Plant Name or Region:

Date submitted to Supervisor:

Supervisors Name:

Supervisors Email:

{B1} SECTION F: SUPERVISOR REVIEW Supervisors Remarks (mandatory):

Supervisor:

Date:

{B2} (Review sections A-E; add your remarks; and email to ROP_Feedback.Resource@nrc.gov. If request is urgent, state justification.)

{B3} If this request is URGENT to require a change to the regularly scheduled revision of the inspection manual document, check here If yes, state reason for urgency: ______________________________________________

{B4} SECTION F1: REGIONAL TSAB/IPAT REVIEW TSAB/IPAT BC/TL Remarks (mandatory):

TSAB/IPAT BC/TL:______________________________

If this request is URGENT to require a change to the regularly scheduled revision of the inspection manual document, check here

{B5} SECTION F2: ANNUAL BC COUNTERPART MEETING PRIORITIZATION Move forward Wait for next meeting Closed to no action

Issue Date: 03/17/20 E1-4 0801

{C2} SECTION G: DOCUMENT LEAD ASSIGNED (The Lead Reviewer reviews the feedback and recommends to accept or reject the feedback recommendation.)

Assigned to:

Branch:

Phone No:

(Lead Reviewer)

Office (Other than NRR)

Date Lead Reviewer Received Feedback Form:

Date Inspection Manual Coordinator Acknowledged Receipt to Originator:

Date Lead Reviewer Completed the Feedback Form

{D1} SECTION H: DOCUMENT LEAD RESPONSE:

(Potential Initial Responses to Originator)

Contacted Originator (and their Branch Chief, if necessary) with response. Date: ____________

Agree with Change Recommended:

Yes No Partially accepted/denied recommendations (see response below)

Duplicate issue addressed in previous feedback form. (Form #: __________)

Will not proceed with FBF.

Not in accordance with current ROP. Will not proceed with FBF.

Short-term resolution. Issue can be resolved in next IMC/IP revision.

Tentative issue date: ____________________

Long-term resolution. Major re-write/research needed. Submit to Feedback Form Review Panel for resolution.

(Detailed Response to Originator) Training Recommended: Yes No

{D2} Document Lead Supervisor Response:

Document Lead Supervisor: ____________________________________

Date:

{C3} Date Inspection Manual Coordinator Updated Originator of Feedback Status

{C4} Feedback Form Closed in Database due to:

form withdrawn form denied issue resolved with CN (insert date here)

(insert CN # here)

{C5} Date Revised Document Issued (if applicable)

Issue Date: 03/17/20 E1-5 0801

{E1} SECTION I: HEADQUARTERS COMPLETION TRACKING (The ROP feedback form is closed if a) the form is rejected, b) the resolution does not affect the program document, or c) after the comments or suggestions are incorporated into a program document. If the feedback form is not rejected it will remain open and tracked until the revised document is issued. The approved feedback form comments will be incorporated in the revised inspection manual chapters and procedures.)

Feedback Form Review Panel Decision:

Feedback Form Review Panel Chair: ____________________

Date:

{C3} Date Inspection Manual Coordinator Updated Originator of Feedback Status

{C4} Feedback Form Closed in Database due to:

form withdrawn form denied issue resolved with CN (insert date here-if rejected)

(insert CN # here)

{C5} Date Revised Document Issued (if applicable)

Issue Date: 03/17/20 E1-6 0801 Feedback Form Completion Instructions Feedback Form Originator:

A1: Section A: Number and

Title:

Complete the IMC/IP Number and Title, the Issue date of the last revision, and the Performance Indicator Flag (if necessary)

A2: Section B: Topic: Select all topics that apply (can choose multiple topics if necessary)

A3: Section C: Summary of Issue:

Summarize the issue in a few sentences. If there is a related project, or initiative, include that in the appropriate box (such as 2014 Ft. Calhoun Lessons Learned and the appropriate report accession number).

A4: Section D:

Comment(s)/Recommendation(s):

Add more details about the issue, (from the summary on the first page) and then include your recommendations to resolve the issue. Check the Yes box if you believe that training is necessary and check the box at the bottom of the page if you have included additional documentation.

A5: Section E: Originator Submittal Information: Include your name, e-mail address, phone number, plant name or Region, and the date submitted to your supervisor. List your supervisors name and e-mail address.

Originators Supervisor:

B1: Section F: Supervisors Review: The originators supervisor provides comments regarding agreement or disagreement to the suggested changes, then types his/her name on the Supervisor line and adds the date.

B2: After reviewing Sections A-E, adding comments and signing, send to the regional TSAB/IPAT BC/TL for review, or HQ staff send to the e-mail listed below.

B3: If the request is urgent, check the Yes box and state the reason for the urgency.

B4: Regional TSAB/IPAT BC/TL review and signature send the feedback form as an attachment to:

ROP_Feedback.Resource@nrc.gov B5: Semi-annual BC Counterpart meeting prioritization Inspection Manual Coordinator:

C1: Feedback Form Number: is assigned by the Inspection Manual Coordinator once the feedback form is received.

C2: Section G: Lead Reviewer Assigned: Insert the name of the Document Lead (Lead Reviewer),

his/her branch (and office if necessary), and their phone number. Include the date that the Lead Reviewer receives the Feedback Form, and the date the Inspection Manual Coordinator acknowledged receipt of the Feedback Form to the originator.

(Until the feedback form is closed, leave the Date Lead Reviewer Completed the Feedback Form blank.)

C3: Section I: Enter the date the originator is informed of the feedback form status.

C4: Section H or Section I: Check the appropriate box and enter the date the form was withdrawn, denied or issue resolved with CN. Include the Change Notice number in the appropriate field to the right.

C5: Enter the issue date of the revised document.

Document Lead Response:

D1: Enter the date the originator was contacted with an initial response, and whether or not you agree with the recommended change(s). Check one of the applicable boxes - either the document lead will accept and proceed with the feedback form or they will choose to reject it. If the document lead chooses to address and process the feedback form, indicate whether it will it be short-term or long-term. Provide a detailed response in the Detailed Response to Originator section.

Document Lead Supervisor

Response

D2: Section H:

The document leads supervisor provides comments regarding agreement or disagreement to the resolution, then types his/her name on the Supervisor line and adds the date.

Feedback Form Review Panel Chair:

E1: Section I: Sign the feedback form and enter the date. Add any necessary remarks.

Issue Date: 03/17/20 E2-1 0801 Exhibit 2: Inspection Program Feedback Process Flow Chart Note: The above flow chart is for the standard FBF process. As discussed in Section 05.03, the program office BC may choose to expedite this process, based on the safety significance of the issue or an emergent request.

Issue Date: 03/17/20 Att1-1 0801 ATTACHMENT 1 - Revision History - IMC0801 Commitment Tracking Number Accession Number Issue Date Change Notice Description of Change Description of Training Required and Completion Date Comment Resolution and Closed Feedback Form Accession Number (Pre-Decisional, Non-Public Information)

N/A 01/01/83 Initial issuance. Commitments reviewed for the last four years and found none.

None n/a N/A ML020710803 03/05/02 CN 02-007 Revised to reflect significant changes in the agency's oversight process and associated programs that have occurred since its last issuance on 01/01/83. This revision captures the feedback process associated with implementing the Reactor Oversight Process. It also describes in detail the feedback process and the role of those individuals with responsibility for reviewing and closing out feedback issues. This IMC includes an attachment that will be used to document feedback concerns.

None n/a N/A ML050340589 01/27/05 CN 05-004 Revised so IIPB receives copies of all Feedback Forms concurrently with regional management via PIPBCAL. The feedback form (Exhibit 1) was revised to reflect this change and enhance the documentation and submission of issues and concerns.

Enhancements were also made to improve the tracking of the resolved feedback forms until the revised document is issued.

None n/a N/A ML053350126 03/13/06 CN 06-006 Revision updates position titles as per the NRR reorganization and incorporates assigning a high, medium, or low priority to the Feedback issue.

Completion of priority are to be as follows: A high priority will be completed immediately, a medium priority will be completed within 90 days, and low priority within 180 days.

None n/a

Issue Date: 03/17/20 Att1-2 0801 Commitment Tracking Number Accession Number Issue Date Change Notice Description of Change Description of Training Required and Completion Date Comment Resolution and Closed Feedback Form Accession Number (Pre-Decisional, Non-Public Information)

N/A ML062840390 10/19/06 CN 06-028 Revision introduces use of the NRR Work Planning Center to assign TAC number and assign task to reviewer using the Work Planning and Characterization Form.

None n/a N/A ML081360132 07/01/08 CN 08-019 Revised to more efficiently use TAC numbers for management of the feedback process and to comply with the formatting requirements of IMC 0040.

None n/a N/A ML100840015 07/06/10 CN 10-015 Publish timelines on SharePoint to communicate tentative schedule for annual revision of documents associated with ROP feedback forms. The feedback form is revised to facilitate editing and adding attachments. Policy is changed to require supervisor approval before feedback form is transmitted to IRIB.

None ML101810505 N/A ML13219A209 08/08/13 CN 13-016 This revision incorporates use of the ROP Feedback Forms SharePoint site, as well as changes in signature requirements, and additional information from the program office about contacting the originator in a timely manner.

n/a n/a ML15147A104 12/19/16 CN 16-034 This revision expands the roles and responsibilities section, includes timeliness goals for closure of feedback forms, and expands the feedback from process to all Agency inspection programs.

n/a ML15147A116 ML19343A777 03/17/20 CN 20-016 This revision adds a change to the feedback form process to screen the program-based feedback forms from each region semi-annually before submitting them into the feedback form process for the ROP inspection program.

Editorial changes will now be submitted directly to the Document Lead. Makes minor updates to change the division and branch names.

n/a ML19343C063