ML19308C216

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Control Room Operator Training,Present Situation. Viewgraphs for Review of Five Operational Control Rooms & Corresponding Simulators & Personnel Interviews for 1975-76
ML19308C216
Person / Time
Site: Crane 
Issue date: 06/11/1979
From:
ELECTRIC POWER RESEARCH INSTITUTE
To:
References
TASK-TF, TASK-TMR NUDOCS 8001210550
Download: ML19308C216 (19)


Text

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N C O N_T. R O_L___R_O_O_M___O__P_E_R_A_T_O__R___T_R_A _I N_I_N_G_

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DATA SOURCE: REVIEW OF FIVE OPERATIONAL CONTROL ROOMS AND TilEIR CORRESPO!! DING SIMULATORS. INTERVIEWS WITII FORTY OPERATIONAL PERSONNEL AND THIRTEEN TRAItERS. TilIS WORK WAS CONDUCTED AS PART OF EPRI $01-1 DURING Tile 1975-1976 PERIOD.

O s

IR A_LN [N G___Qg&C T I V_E S.

O PASS THE NRC LICENSING EXAMINATION 0

DEVELOP EFFECTIVE CONTROL ROOM OPERATORS 9

l l

l

l

~I P A LN [N G___P_R O G R A M_S l

0 C O S T:

$100 200 THOUSAND PER TR A INEE O

CLASSROOM FORMAL TRAINING IN-HOUSE /

CONTRACTOR /

JR COLLE GE O

ON THE JOB TRAINING -

OPERATIONAL CONTROL ROOMS 0

SIMULATOR TRAINING 1

W H 0__ C O N D U_CIS _ T R A [N I N G ]_

O IN - HOUSE TRAINING DEPARTMENTS 0

VENDOR TRAINING SIMULATOR CENTERS 0

IN -

HOUSE SIMULATOR TRAINING FACILITIES j

0 TRAINING CONTRACTORS (NUS GP ITC) l l

l l

l l

b -------

IR A LN E.E _ CAN p iPAT_E S_

0 A UX il. l A R Y OPERATORS OR OTHER IN-PLANT PERSONNEL 0

NUCLEAR NAVY 0

FOSSIL PLANT OPERATORS O

LOCAL POPULATION 0

OPERATORS FROM OTHER PLANTS L--

1 C A_N.DI D A T_E___ B A C_K G R 0 U_N D __R E Q U_I R_E_M E NT_S B

0 OPERATIONAL EXPERIENCE 0

MATH - SCIENCE BACKGROUND 0

GOOD ACADEMIC RECORD 0

HS DEGREE OR EQUIVALENT I

4

r IR A LN E E __ PE R S O N A L__C H A R A CTE R LSI[C S___S 0 0 G_li[

0 HIGH MOTIVATIONAL LEVEL 0

EMOTIONAL CONTROL -

CALM IN A CRISIS 0

A B I L ITY TO COMMUNICATE O

EXTROVERT R AT H E R THAN INTROVERT 0

HIGHLY RELI A BLE O

GOOD STUDY H A B ITS 0

A B I L ITY TO WORK CLOSELY W ITH OTHERS 0

DECISIVE A B I LITY TO RESPOND QUICKLY O

INTELLIGENT 0

A B I L ITY TO H A N DLE MANY EVENTS SIMULTANEOUSLY i

0 CURIOUS - PROBING MENTAL SET 0

WILLINGNESS TO WORK S H I FTS O

AMBITIOUS r

9_U_A_L_((((S ___A_S S p_C_l A_[E.D _ __W [T_H ___U_N_S U C C_E_S.S_F_U_L___{R A_I N_E_E_S.

l O

REVERSE OF A LL THE QUALITIES LISTED ON THE PRECEDING PAGE O

OLDER CANDIDATES (FROM FOSSIL PLANTS OVER 45) 0 RIGID PERSONALITIES 0

LACK OF COMMITTMENT O

INSECURE LOW SELF-ESTEEM 0

TUNNEL VISION 0

SELFISH EG0 CENTRIC INDIVIDUALS 1

[ U N_D_A M_E_N T A L__ S_E_.L._C_T.I O N___P R 0 B_L_E_.M S E

0 NO PRECISE DE S C R I PTI O N OF THE OPERATOR'S J08....

s THERE IS A

NEED FOR JOB A N A LY S E S 0

NO PRECISE KNOWLEDGE OF REQUIRED OPERATOR PERSONALITY CH A R A CTER I STI C S S K ILLS. --- A PTITU DE S 0

LACK OF PRECISE CRITERIA OR CONSENSUS TO DESCRIBE EFFECTIVE JOB PERFORMANCE O

LACK OF VAllDATED SELECTION TE CH N 10 U E S

s.

1 IR A_LN [N G_MEIH O D S 0

LECTURES CLA S S ROOM 0

VIDEO TA PES GENERAL PURPOSE

/

UTILITY S PEC I FIC

~

0 VIDE 0 TA PES INTER S PER SED W ITH LECTURES 0

SELF STUDY PROGRAMS 0

ON THE JOB TRAINING O

S ' MULATOR OPERATIONAL TRAINING

?

i IR A_LN I N G __C U R R_LC U L U_M.

O BASED ON THEORY REQUIREMENTS TO PASS W R ITTEN PORTION OF THE NRC EXAM 0

OPERATIONAL KNOWLEDGE REQUIRED TO DEMONSTRATE A B I L ITY TO THE NRC EXAMINER IN THE U NW R ITTEN EXAM 0

EXPERIENCE IN CONFRONTING THE NRC EXAMINER S UC CE S S FULLY

'l 9

i

O_P_E_R A T 0_R___P E3 C_E_i_V E_D __.T_R_A_l_N.i N_G___PB 0 B_L.E_M_S 0

NEED GREATER EM PH A S I S ON OPERATIONAL TRAINING AND EXPERIENCE l

0 NEED LES S FORMAL TRAINING ON THEORETICAL M A TTE R.S O

TRAINING IS MOR ORIENTED TOWARDS PASSING NRC EXAM THAN PRODUCING EFFECTIVE OPERATORS 4

NOTE:

87% OF THE O PE R ATOR S FELT THAT PASSING THE NRC EXAM WAS LA R G E LY OR T OTA LLY UNRELATED TO S U B S EQ UENT EFFECTIVE JOB P ER FO R MA N CE.

62%

OF THE TRAINERS A G R EE D.

0_P E_R A T O R___y i E W S___ R_E_G_A R D_I_N_G___.S_I_M U L A.T 0 R_S 0

BEST VEH I C LE FOR OPERATOR TRAINING 0

NEED MORE FLEX I B I L ITY IN TRAINING EXERCISES 0

NEGATIVE TR A N S FER OF TRAINING WHEN SIMULATOR IS D I FFE R E NT FROM THE CONTROL ROOM OR WITH MIRROR - lMAGING 0

LACK OF SIMULATION FIDEllTY OR USE OF PROCEDURES THAT VARY FROM OPERATIONAL PROCEDURES

N RC EXAM C O M P L Aj_N_T_S_

i 0

W I D ELY VARYING APPRAISALS DEPENDING ON EXAMINER 0

OPERATOR CANDIDATES WHO TRAIN ON A

SIMULATOR GET A

MORE THOROUGH EXAM THAN THOSE WHO DON'T 0

SOME EXAMINERS ARE NOT QUALIFIED NO OPERATIONAL EXPERIENCE AND HENCE STRESS TH EO R ET I C A L S U BJ ECTS i

0 SOME EXAMINERS ARE ARBITRARY

'43

R E_0_U A L I fJ C A T_LO N__.T_R A_l_NJ N G__

0 OPERATORS WELCOME REQUAL TRAINING 0

QUALITY OF REQUAL TRAINING PROGRAMS VAR I A BLE O

IMPEDIMENTS T0.

REQUAL TRAINING UNDERSTAFFING.

TO ALLOW TRAINING TIME PARTI ALLY UNPAID SOMETIMES DONE ON O VERTl 5il ____ UN Sil MULATING ~~~~

~~

O SHOULD' BE OPERATIONAL RATHER THAN THEORETICAL l

0 NEED MORE FLEX I B I L ITY TO DETERMINE OWN TRAINING NEEDS 0

TRAINERS MAY NOT BE AS WELL-QUALIFIED AS OPERATORS

.+

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0 TRAINING NOT EVALUATED UNDER W O R ST--C A S E CONDITIONS---

S H I FT R OTAT I ON STRESS EXCESSIVE OVERTIME OVERCROWDED CONTROL ROOMS M ULT I PLE FA I LUR E S GRAVEYARD OCCURRENCES ---

UNDERMANNED CR FIVE SUCCESSIVE 16 HOUR WORK S H I FTS G

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I f U N_D A M_E_N T.A L__ T_R_A_l_N I N G___l_S S U_E_S_

DOES IT MEASURE l

0 VALIDITY OF THE NRC EXAM WHAT IT PURPORTS TO MEASURE?

0 IS THE NRC EXAM S U FFI C I E NTLY COMPREHENSIVE TO MEASURE ALL ESSENTIAL ASPECTS OF OPERATOR PERFORMANCE?

0 DOES TRAINING AIMED PRIMARILY AT PASSING THE NRC EXAM MEET' - TH E NEEDS OF THE UT I L IT I E S ?

l 0

HOW COST - EFFECTIVE ARE PRESENT TRAINING PROGRAMS?

l ARE WE PROVIDING THE RIGHT EMPHASES AND SCOPE?

I 0

ARE THE.

BEST AVAILABLE TRAINING METH O D S BEING USED?

0 HOW D0 WE ENSURE THAT TRAINERS ARE QUAllFIED FOR THEIR ROLE?

0 DO PRESENT TRAINING PROGRAMS EQUIP OPERATORS TO DEAL W ITH UNPROGRAMMED EMERGEN CIES?

0 ARE WE PROVIDING SUFFICIENT TRAINING FOR A UXILI ARY O PER ATOR S __ MA INTENANCE PERSONNEL

___ TC E

A

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