ML19141A345

Cos Survey Final

ML19141A345
Person / Time
Issue date:	09/18/2019
From:	Shawn Campbell NRC/NRR/DIRS/IRIB
To:
Campbell S, 415-3353, NRR/DIRS
References
Download: ML19141A345 (3)

Text

Please take five minutes to rate your experience with the change of station move. From a scale of 1 to 5 with 1 being unsatisfactory and 5 being outstanding how you would rate the following. Please provide a basis for your rating in the box below each question:

1. The Welcome package provided to you before your move?

1 2

3 4

5 Justification

2. The knowledge-level and timeliness of applicable NRC staff (DRMA/OCFO, etc.)

responding to questions related to your move? *OR* Overall customer service rating from applicable NRC staff (DRMA/OCFO/HR, etc.) in support of your relocation.

1 2

3 4

5 Justification 1

3. The home sale program?*OR* Please rate your personal financial experience with this relocation.

1 2

3 4

5 Justification

4. The ease and timeliness of processing paperwork (NRC forms, COS vouchers, etc.) associated with your move?

1 2

3 4

5 Justification 2

5. Your overall satisfaction of the change of station process (house hunting trip, temporary quarters, home sale/home purchase, COS vouchers, relocation bonus, shipment of household goods, excused absence, etc.) and the support you received associated with your move?

1 2

3 4

5 Justification 3