ML18264A136

2018 Federal Employee Viewpoint Survey Results AES (Report)

ML18264A136
Person / Time
Issue date:	09/21/2018
From:	Miriam Cohen Office of the Chief Human Capital Officer
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2,308 75.1%

CENSUS 3,072 SAMPLE OR CENSUS NUMBER OF SURVEYS COMPLETED NUMBER OF SURVEYS ADMINISTERED RESPONSE RATE May 3 - June 14, 2018 FIELD PERIOD Q7 96%

94%

91%

91%

91%

Highest % Positive Items Select:

Q50 Q12 Q35 Q42 Annual Employee Survey (AES) Report Nuclear Regulatory Commission Highest % Negative Items Select:

Q33 Q67 Q24 Q23 Q22 When needed I am willing to put in the extra effort to get a job done.

In the last six months, my supervisor has talked with me about my performance.

I know how my work relates to the agency's goals.

Employees are protected from health and safety hazards on the job.

My supervisor supports my need to balance work and other life issues.

Pay raises depend on how well employees perform their jobs.

How satisfied are you with your opportunity to get a better job in your organization?

In my work unit, steps are taken to deal with a poor performer who cannot or will not improve.

In my work unit, differences in performance are recognized in a meaningful way.

Promotions in my work unit are based on merit.

44%

37%

33%

27%

26%

items identified as strengths (65% positive or higher) 57 items identified as challenges (35% negative or higher) 2 Engagement Index Score 2018 ENGAGEMENT INDEX 77%

LEADERS LEAD 68%

SUPERVISORS 84%

INTRINSIC WORK EXPERIENCE 78%

GENDER Female 28%

24%

27%

within next five years Served within the next year MILITARY SERVICE RETIREMENT PLAN TO LEAVE 37%

0%

3%

22%

20%

34%

21%

25 and under 26-29 years old 30-39 years old 40-49 years old 50-59 years old 60 or older Age Group 0%

6%

8%

25%

40%

21%

Less than 1 year 1 to 3 years 4 to 5 years 6 to 10 years 11 to 20 years More than 20 years Agency Tenure Annual Employee Survey (AES) Report Nuclear Regulatory Commission HISPANIC/LATINO Hispanic/ Latino 7%

70%

Headquarters LOCATION

58 1

77%

2016 2015 2017 76%

2018 75%

74%

78%

63%

52%

67%

2016 2015 62%

66%

71%

86%

68%

58%

56%

70%

2018 2017 80%

70%

55%

67%

79%

61%

52%

67%

My performance appraisal is a fair reflection of my performance.

Annual Employee Survey (AES) Report Nuclear Regulatory Commission Q68 Q53 Q3 I have sufficient resources to get my job done.

In my organization, senior leaders generate high levels of motivation and commitment in the workforce.

I feel encouraged to come up with new and better ways of doing things.

Q29 Q9 My work unit has the job-relevant knowledge and skills necessary to accomplish organizational goals.

How satisfied are you with the training you receive for your present job?

Select:

+8

+5

+4

+4

+3 Select:

Q15 Largest Increases in Percent Positive since 2017 Largest Decreases in Percent Positive since 2017 items increased since 2017 item decreased since 2017 Percentage Point Change Percentage Point Change

-1

Core Survey

Response

Type Item Item Text Percent Positive Strongly Agree/

Very Good/

Very Satisfied Agree/

Good/

Satisfied Neither Agree nor Disagree/

Fair/

Neither Satisfied nor Dissatisfied Disagree/

Poor/

Dissatisfied Strongly Disagree/

Very Poor/

Very Dissatisfied Percent Negative Strongly Agree/

Very Good/

Very Satisfied N

Agree/

Good/

Satisfied N

Neither Agree nor Disagree/

Fair/

Neither Satisfied nor Dissatisfied N

Disagree/

Poor/

Dissatisfied N

Strongly Disagree/

Very Poor/

Very Dissatisfied N

Item

Response

Total**

N Do Not Know/

No Basis to Judge N

Agree-disagree 1

• I am given a real opportunity to improve my skills in my organization.

74.0%

29.6%

44.4%

12.6%

9.7%

3.7%

13.4%

690 1,017 283 218 80 2,288 N/A Agree-disagree 2

I have enough information to do my job well.

83.2%

31.2%

52.0%

7.8%

7.0%

2.0%

9.0%

731 1,184 180 156 44 2,295 N/A Agree-disagree 3

I feel encouraged to come up with new and better ways of doing things.

70.0%

29.9%

40.1%

14.7%

10.3%

4.9%

15.2%

696 917 336 234 110 2,293 N/A Agree-disagree 4

My work gives me a feeling of personal accomplishment.

77.5%

35.9%

41.6%

11.3%

7.0%

4.1%

11.1%

836 955 262 158 90 2,301 N/A Agree-disagree 5

I like the kind of work I do.

83.4%

41.2%

42.3%

11.0%

3.9%

1.7%

5.6%

952 972 253 88 37 2,302 N/A Agree-disagree 6

I know what is expected of me on the job.

84.3%

38.2%

46.1%

8.0%

4.9%

2.8%

7.7%

886 1,058 182 111 62 2,299 N/A Agree-disagree 7

When needed I am willing to put in the extra effort to get a job done.

96.1%

67.5%

28.6%

2.5%

0.7%

0.6%

1.4%

1,558 656 59 17 14 2,304 N/A Agree-disagree 8

I am constantly looking for ways to do my job better.

89.7%

49.5%

40.2%

7.8%

1.8%

0.6%

2.5%

1,138 926 179 42 14 2,299 N/A Agree-disagree 9

I have sufficient resources (for example, people, materials, budget) to get my job done.

67.8%

21.3%

46.4%

11.5%

14.2%

6.6%

20.8%

493 1,063 263 319 146 2,284 2

Agree-disagree 10

• My workload is reasonable.

70.7%

21.2%

49.5%

12.3%

12.1%

4.9%

17.0%

491 1,143 281 274 109 2,298 4

Agree-disagree 11

• My talents are used well in the workplace.

66.4%

23.0%

43.4%

14.3%

12.0%

7.3%

19.3%

536 991 325 272 161 2,285 6

Agree-disagree 12

• I know how my work relates to the agency's goals.

91.5%

46.4%

45.1%

4.7%

2.1%

1.7%

3.9%

1,077 1,024 108 48 38 2,295 3

Agree-disagree 13 The work I do is important.

90.4%

51.0%

39.4%

6.6%

1.7%

1.3%

3.0%

1,180 902 153 38 27 2,300 6

Agree-disagree 14 Physical conditions (for example, noise level, temperature, lighting, cleanliness in the workplace) allow employees to perform their jobs well.

76.5%

35.2%

41.3%

10.1%

9.3%

4.0%

13.3%

817 951 229 207 91 2,295 11 Agree-disagree 15 My performance appraisal is a fair reflection of my performance.

75.9%

31.4%

44.4%

10.8%

7.4%

5.9%

13.3%

721 1,018 248 166 131 2,284 17 Agree-disagree 16 I am held accountable for achieving results.

87.1%

34.6%

52.5%

8.3%

2.4%

2.2%

4.6%

798 1,198 190 54 50 2,290 8

Agree-disagree 17

• I can disclose a suspected violation of any law, rule or regulation without fear of reprisal.

76.9%

40.2%

36.7%

12.1%

5.2%

5.8%

11.0%

906 812 266 113 124 2,221 76 Agree-disagree 18 My training needs are assessed.

61.6%

22.5%

39.1%

19.0%

12.5%

6.9%

19.4%

523 894 437 282 151 2,287 16 Agree-disagree 19 In my most recent performance appraisal, I understood what I had to do to be rated at different performance levels (for example, Fully Successful, Outstanding).

69.4%

29.2%

40.2%

13.6%

9.6%

7.4%

16.9%

668 913 313 219 166 2,279 25 Agree-disagree 20

• The people I work with cooperate to get the job done.

84.8%

41.7%

43.1%

7.7%

4.7%

2.8%

7.5%

973 984 177 106 62 2,302 N/A Agree-disagree 21 My work unit is able to recruit people with the right skills.

50.9%

15.2%

35.7%

23.7%

16.2%

9.1%

25.3%

342 799 525 355 197 2,218 79 Agree-disagree 22 Promotions in my work unit are based on merit.

43.6%

14.5%

29.1%

30.3%

12.9%

13.2%

26.1%

314 604 633 267 266 2,084 212 Agree-disagree 23 In my work unit, steps are taken to deal with a poor performer who cannot or will not improve.

37.0%

9.9%

27.1%

29.8%

18.7%

14.6%

33.2%

196 539 581 362 277 1,955 345 Agree-disagree 24

• In my work unit, differences in performance are recognized in a meaningful way.

45.6%

12.6%

32.9%

27.4%

16.0%

11.0%

27.0%

276 708 583 337 225 2,129 169 Agree-disagree 25 Awards in my work unit depend on how well employees perform their jobs.

57.0%

16.7%

40.3%

23.1%

11.0%

9.0%

20.0%

365 862 486 232 185 2,130 165 Agree-disagree 26 Employees in my work unit share job knowledge with each other.

83.0%

37.5%

45.5%

9.6%

4.0%

3.4%

7.4%

875 1,043 215 89 72 2,294 7

Agree-disagree 27 The skill level in my work unit has improved in the past year.

58.0%

21.2%

36.9%

26.5%

10.2%

5.3%

15.5%

470 806 576 222 112 2,186 112 Good-poor 28 How would you rate the overall quality of work done by your work unit?

90.9%

53.6%

37.2%

7.5%

1.0%

0.7%

1.7%

1,240 857 170 22 15 2,304 N/A Agree-disagree 29

• My work unit has the job-relevant knowledge and skills necessary to accomplish organizational goals.

85.8%

42.0%

43.9%

8.2%

4.3%

1.7%

6.0%

973 1,000 183 95 37 2,288 15 Agree-disagree 30 Employees have a feeling of personal empowerment with respect to work processes.

55.8%

14.4%

41.4%

21.6%

15.3%

7.2%

22.5%

327 925 480 337 153 2,222 65

Core Survey Agree-disagree 31 Employees are recognized for providing high quality products and services.

67.3%

20.6%

46.6%

16.8%

10.0%

6.0%

15.9%

477 1,049 372 222 126 2,246 43 Agree-disagree 32 Creativity and innovation are rewarded.

52.5%

15.8%

36.7%

25.2%

13.8%

8.5%

22.3%

355 807 554 298 181 2,195 85 Agree-disagree 33 Pay raises depend on how well employees perform their jobs.

25.3%

6.6%

18.6%

30.5%

23.3%

20.9%

44.2%

139 394 643 490 438 2,104 181 Agree-disagree 34 Policies and programs promote diversity in the workplace (for example, recruiting minorities and women, training in awareness of diversity issues, mentoring).

71.8%

27.0%

44.8%

18.4%

5.5%

4.2%

9.8%

587 950 387 116 87 2,127 165 Agree-disagree 35 Employees are protected from health and safety hazards on the job.

91.3%

43.2%

48.1%

5.9%

1.4%

1.4%

2.8%

994 1,086 131 33 31 2,275 17 Agree-disagree 36 My organization has prepared employees for potential security threats.

88.3%

36.5%

51.8%

8.0%

2.6%

1.2%

3.8%

829 1,168 179 61 25 2,262 20 Agree-disagree 37 Arbitrary action, personal favoritism and coercion for partisan political purposes are not tolerated.

65.0%

27.0%

38.0%

18.0%

8.6%

8.3%

17.0%

578 800 378 179 169 2,104 186 Agree-disagree 38 Prohibited Personnel Practices (for example, illegally discriminating for or against any employee/applicant, obstructing a person's right to compete for employment, knowingly violating veterans' preference requirements) are not tolerated.

78.5%

38.3%

40.2%

12.7%

3.5%

5.3%

8.9%

799 817 256 70 104 2,046 237 Agree-disagree 39 My agency is successful at accomplishing its mission.

88.5%

39.3%

49.2%

8.0%

2.3%

1.1%

3.5%

902 1,110 181 53 23 2,269 24 Agree-disagree 40

• I recommend my organization as a good place to work.

75.5%

36.2%

39.3%

14.6%

7.3%

2.7%

9.9%

844 896 330 166 57 2,293 N/A Agree-disagree 41

• I believe the results of this survey will be used to make my agency a better place to work.

54.9%

21.6%

33.3%

21.7%

12.8%

10.5%

23.4%

490 735 483 283 225 2,216 77 Agree-disagree 42 My supervisor supports my need to balance work and other life issues.

91.3%

61.8%

29.5%

4.8%

2.1%

1.8%

3.9%

1,419 669 109 47 40 2,284 6

Agree-disagree 43 My supervisor provides me with opportunities to demonstrate my leadership skills.

80.3%

45.8%

34.5%

10.1%

5.5%

4.1%

9.6%

1,053 785 232 123 87 2,280 13 Agree-disagree 44 Discussions with my supervisor about my performance are worthwhile.

74.7%

39.4%

35.3%

12.7%

7.0%

5.6%

12.7%

901 799 292 155 125 2,272 18 Agree-disagree 45 My supervisor is committed to a workforce representative of all segments of society.

80.7%

45.9%

34.7%

13.9%

2.3%

3.2%

5.4%

955 715 284 44 63 2,061 226 Agree-disagree 46 My supervisor provides me with constructive suggestions to improve my job performance.

75.3%

38.5%

36.8%

13.3%

6.2%

5.2%

11.4%

882 839 302 140 117 2,280 11 Agree-disagree 47 Supervisors in my work unit support employee development.

82.3%

45.7%

36.7%

9.8%

4.1%

3.7%

7.8%

1,037 826 219 91 81 2,254 35 Agree-disagree 48 My supervisor listens to what I have to say.

85.9%

53.4%

32.6%

6.0%

5.2%

2.8%

8.1%

1,223 742 140 119 62 2,286 N/A Agree-disagree 49 My supervisor treats me with respect.

88.8%

59.6%

29.2%

5.7%

3.1%

2.4%

5.5%

1,368 666 132 72 52 2,290 N/A Agree-disagree 50 In the last six months, my supervisor has talked with me about my performance.

93.8%

55.4%

38.4%

3.3%

1.8%

1.0%

2.8%

1,276 871 79 40 23 2,289 N/A Agree-disagree 51 I have trust and confidence in my supervisor.

79.5%

49.3%

30.2%

10.0%

5.5%

5.0%

10.5%

1,134 692 226 126 111 2,289 N/A Good-poor 52 Overall, how good a job do you feel is being done by your immediate supervisor?

81.9%

53.1%

28.8%

11.1%

3.7%

3.3%

6.9%

1,221 659 254 84 73 2,291 N/A Agree-disagree 53 In my organization, senior leaders generate high levels of motivation and commitment in the workforce.

55.6%

16.9%

38.7%

21.9%

13.1%

9.4%

22.5%

382 870 489 295 207 2,243 43 Agree-disagree 54 My organization's senior leaders maintain high standards of honesty and integrity.

67.6%

26.5%

41.1%

17.6%

8.0%

6.8%

14.7%

587 892 384 170 144 2,177 105 Agree-disagree 55 Supervisors work well with employees of different backgrounds.

77.8%

30.1%

47.7%

13.8%

4.8%

3.7%

8.5%

664 1,044 293 102 76 2,179 94 Agree-disagree 56

• Managers communicate the goals of the organization.

77.3%

26.0%

51.3%

12.7%

6.1%

3.9%

10.0%

601 1,157 283 135 84 2,260 17 Agree-disagree 57 Managers review and evaluate the organization's progress toward meeting its goals and objectives.

75.9%

26.6%

49.3%

16.0%

4.8%

3.2%

8.1%

580 1,063 340 99 66 2,148 130 Agree-disagree 58 Managers promote communication among different work units (for example, about projects, goals, needed resources).

71.8%

26.0%

45.8%

14.4%

8.7%

5.0%

13.7%

585 1,015 315 185 106 2,206 75 Agree-disagree 59 Managers support collaboration across work units to accomplish work objectives.

75.5%

27.3%

48.3%

13.6%

6.1%

4.8%

10.9%

616 1,068 295 132 101 2,212 64

Core Survey Good-poor 60 Overall, how good a job do you feel is being done by the manager directly above your immediate supervisor?

72.9%

35.5%

37.5%

17.1%

5.4%

4.5%

10.0%

793 827 375 119 97 2,211 69 Agree-disagree 61 I have a high level of respect for my organization's senior leaders.

65.9%

28.4%

37.5%

18.6%

8.7%

6.9%

15.5%

646 847 421 197 152 2,263 16 Agree-disagree 62 Senior leaders demonstrate support for Work/Life programs.

79.8%

38.5%

41.3%

12.8%

4.6%

2.8%

7.4%

858 911 279 101 60 2,209 73 Satisfied-dissatisfied 63

• How satisfied are you with your involvement in decisions that affect your work?

64.8%

22.3%

42.5%

17.9%

12.6%

4.7%

17.3%

519 968 404 280 104 2,275 N/A Satisfied-dissatisfied 64

• How satisfied are you with the information you receive from management on what's going on in your organization?

69.2%

24.6%

44.5%

15.5%

10.8%

4.5%

15.3%

574 1,017 351 238 100 2,280 N/A Satisfied-dissatisfied 65

• How satisfied are you with the recognition you receive for doing a good job?

66.0%

25.6%

40.4%

17.0%

11.2%

5.8%

17.0%

593 918 392 248 127 2,278 N/A Satisfied-dissatisfied 66 How satisfied are you with the policies and practices of your senior leaders?

59.5%

19.0%

40.5%

23.1%

11.7%

5.8%

17.4%

438 923 523 263 127 2,274 N/A Satisfied-dissatisfied 67 How satisfied are you with your opportunity to get a better job in your organization?

37.5%

14.3%

23.2%

25.3%

20.4%

16.8%

37.2%

330 526 580 464 376 2,276 N/A Satisfied-dissatisfied 68 How satisfied are you with the training you receive for your present job?

66.0%

23.4%

42.5%

19.7%

9.3%

5.0%

14.3%

543 970 449 209 108 2,279 N/A Satisfied-dissatisfied 69

• Considering everything, how satisfied are you with your job?

74.8%

29.6%

45.2%

14.4%

7.2%

3.6%

10.8%

684 1,026 328 161 78 2,277 N/A Satisfied-dissatisfied 70 Considering everything, how satisfied are you with your pay?

72.5%

27.1%

45.4%

13.4%

9.2%

4.9%

14.1%

619 1,034 307 207 107 2,274 N/A Satisfied-dissatisfied 71

• Considering everything, how satisfied are you with your organization?

71.6%

25.9%

45.8%

16.0%

8.2%

4.1%

12.3%

595 1,035 364 180 91 2,265 N/A

• AES prescribed items as of 2017 (5 CFR Part 250, Subpart C)

• • Unweighted count of responses excluding 'Do Not Know' and 'No Basis to Judge' The Dashboard only includes items 1-71.

Percentages are weighted to represent the Agency's population.

Work Life-Telework N

585 25.3%

212 9.2%

777 34.9%

84 3.7%

74 3.1%

120 5.3%

22 1.0%

40 1.9%

361 15.7%

2,275 100.0%

N Satisfaction %

All Response Options %

Very Satisfied 884 45.9%

39.4%

Satisfied 734 38.0%

32.7%

Neither Satisfied nor Dissatisfied 210 11.0%

9.4%

Dissatisfied 71 3.7%

3.2%

Very Dissatisfied 26 1.4%

1.2%

1,925 100.0%

85.8%

I choose not to participate in these programs 221 9.9%

These programs are not available to me 88 3.9%

I am unaware of these programs 9

0.4%

2,243 100.0%

100.0%

N Satisfaction %

All Response Options %

Very Satisfied 1,207 59.3%

53.3%

Satisfied 713 35.1%

31.5%

Neither Satisfied nor Dissatisfied 94 4.6%

4.2%

Dissatisfied 9

0.4%

0.4%

Very Dissatisfied 11 0.6%

0.5%

2,034 100.0%

89.9%

I choose not to participate in these programs 177 7.8%

These programs are not available to me 48 2.1%

I am unaware of these programs 4

0.2%

2,263 100.0%

100.0%

N Satisfaction %

All Response Options %

Very Satisfied 993 48.9%

43.6%

Satisfied 808 39.8%

35.5%

Neither Satisfied nor Dissatisfied 180 8.7%

7.9%

Dissatisfied 30 1.5%

1.3%

Very Dissatisfied 22 1.1%

1.0%

2,033 100.0%

89.3%

I choose not to participate in these programs 185 8.1%

These programs are not available to me 53 2.3%

I am unaware of these programs 6

0.3%

2,277 100.0%

100.0%

N Satisfaction %

All Response Options %

Very Satisfied 512 35.6%

22.5%

Satisfied 504 35.3%

22.2%

Neither Satisfied nor Dissatisfied 384 26.4%

16.9%

Dissatisfied 21 1.4%

0.9%

Very Dissatisfied 18 1.3%

0.8%

1,439 100.0%

63.3%

I choose not to participate in these programs 760 33.4%

These programs are not available to me 16 0.7%

I am unaware of these programs 59 2.6%

2,274 100.0%

100.0%

N Satisfaction %

All Response Options %

Very Satisfied 212 25.5%

9.3%

Satisfied 201 24.4%

8.9%

Neither Satisfied nor Dissatisfied 375 45.3%

16.5%

Dissatisfied 24 2.9%

1.1%

Very Dissatisfied 16 2.0%

0.7%

828 100.0%

36.5%

I choose not to participate in these programs 1,162 51.2%

These programs are not available to me 175 7.7%

Item Response Total Total

77. How satisfied are you with the following Work/Life programs in your agency? Child Care Programs Item Response Total

76. How satisfied are you with the following Work/Life programs in your agency? Employee Assistance Program Item Response Total Total

75. How satisfied are you with the following Work/Life programs in your agency? Health and Wellness Programs Item Response Total Total

74. How satisfied are you with the following Work/Life programs in your agency? Alternative Work Schedules I do not telework because I have to be physically present on the job I do not telework because of technical issues that prevent me from teleworking I do not telework because I did not receive approval to do so, even though I have the kind of job where I can telework I do not telework because I choose not to telework Total

73. How satisfied are you with the following Work/Life programs in your agency? Telework Item Response Total Total I telework every work day

72. Please select the response below that BEST describes your current teleworking schedule.

I telework very infrequently, on an unscheduled or short-term basis I telework, but only about 1 or 2 days per month I telework 1 or 2 days per week I telework 3 or 4 days per week

Work Life-Telework I am unaware of these programs 104 4.6%

2,269 100.0%

100.0%

N Satisfaction %

All Response Options %

Very Satisfied 125 18.1%

5.5%

Satisfied 132 20.2%

5.8%

Neither Satisfied nor Dissatisfied 403 59.5%

17.7%

Dissatisfied 7

1.0%

0.3%

Very Dissatisfied 8

1.2%

0.4%

675 100.0%

29.7%

I choose not to participate in these programs 1,188 52.3%

These programs are not available to me 123 5.4%

I am unaware of these programs 285 12.5%

2,271 100.0%

100.0%

Percentages are weighted to represent the Agency's population.

Item Response Total Total

78. How satisfied are you with the following Work/Life programs in your agency? Elder Care Programs Total

Demographics Headquarters 70.3%

Field 29.7%

Total 100.0%

Non-Supervisor 77.6%

Team Leader 5.9%

Supervisor 10.0%

Manager 4.0%

Senior Leader 2.5%

Total 100.0%

Male 62.8%

Female 37.2%

Total 100.0%

Yes 7.4%

No 92.6%

Total 100.0%

American Indian or Alaska Native 0.6%

Asian 9.1%

Black or African American 12.8%

Native Hawaiian or Other Pacific Islander 0.5%

White 72.0%

Two or more races 5.0%

Total 100.0%

Less than High School 0.0%

High School Diploma/GED or equivalent 1.7%

Trade or Technical Certificate 0.5%

Some College (no degree) 5.5%

Associate's Degree (e.g., AA, AS) 2.8%

Bachelor's Degree (e.g., BA, BS) 38.5%

Master's Degree (e.g., MA, MS, MBA) 38.7%

Doctoral/Professional Degree (e.g., Ph.D., MD, JD) 12.3%

Total 100.0%

Federal Wage System 0.0%

GS 1-6 1.5%

GS 7-12 8.5%

GS 13-15 82.0%

Senior Executive Service 5.1%

Senior Level (SL) or Scientific or Professional (ST) 1.7%

Where do you work?

What is your supervisory status?

Are you:

Are you Hispanic or Latino?

Please select the racial category or categories with which you most closely identify.

What is the highest degree or level of education you have completed?

What is your pay category/grade?

Demographics Other 1.1%

Total 100.0%

Less than 1 year 1 to 3 years 4 to 5 years 6 to 10 years 11 to 14 years 15 to 20 years More than 20 years Total Less than 1 year 0.3%

1 to 3 years 6.1%

4 to 5 years 7.8%

6 to 10 years 25.5%

11 to 20 years 39.6%

More than 20 years 20.8%

Total 100.0%

No 73.2%

Yes, to retire 6.6%

Yes, to take another job within the Federal Government 11.0%

Yes, to take another job outside the Federal Government 5.1%

Yes, other 4.0%

Total 100.0%

Within one year 4.6%

Between one and three years 11.4%

Between three and five years 11.5%

Five or more years 72.5%

Total 100.0%

Yes 0.4%

No 99.6%

Total 100.0%

Straight, that is not gay or lesbian 96.3%

Gay or Lesbian 1.4%

Bisexual 0.8%

Something else 1.4%

Total 100.0%

Are you transgender?

Which one of the following do you consider yourself to be?

I am planning to retire:

How long have you been with the Federal Government (excluding military service)?

Note: All results are suppressed when any single demographic category has fewer than 4 responses.

How long have you been with your current agency (for example, Department of Justice, Environmental Protection Agency)?

Are you considering leaving your organization within the next year, and if so, why?

Demographics No Prior Military Service 75.8%

Currently in National Guard or Reserves 1.6%

Retired 6.4%

Separated or Discharged 16.2%

Total 100.0%

Yes 7.9%

No 92.1%

Total 100.0%

25 and under 0.3%

26-29 years old 2.5%

30-39 years old 22.1%

40-49 years old 19.8%

50-59 years old 34.4%

60 years or older 20.9%

Total 100.0%

Percentages for demographic questions are unweighted.

What is your US military service status?

Are you an individual with a disability?

What is your age group?

Demographics

Trend Core Survey

Response

Type Year Item Item Text Percent Positive Neither Agree nor Disagree/

Fair/ Neither Satisfied nor Dissatisfied Percent Negative Item

Response

Total**

N Do Not Know/

No Basis to Judge N

Agree-disagree 2018 1

• I am given a real opportunity to improve my skills in my organization.

74.0%

12.6%

13.4%

2,288 N/A Agree-disagree 2018 2

I have enough information to do my job well.

83.2%

7.8%

9.0%

2,295 N/A Agree-disagree 2018 3

I feel encouraged to come up with new and better ways of doing things.

70.0%

14.7%

15.2%

2,293 N/A Agree-disagree 2018 4

My work gives me a feeling of personal accomplishment.

77.5%

11.3%

11.1%

2,301 N/A Agree-disagree 2018 5

I like the kind of work I do.

83.4%

11.0%

5.6%

2,302 N/A Agree-disagree 2018 6

I know what is expected of me on the job.

84.3%

8.0%

7.7%

2,299 N/A Agree-disagree 2018 7

When needed I am willing to put in the extra effort to get a job done.

96.1%

2.5%

1.4%

2,304 N/A Agree-disagree 2018 8

I am constantly looking for ways to do my job better.

89.7%

7.8%

2.5%

2,299 N/A Agree-disagree 2018 9

I have sufficient resources (for example, people, materials, budget) to get my job done.

67.8%

11.5%

20.8%

2,284 2

Agree-disagree 2018 10

• My workload is reasonable.

70.7%

12.3%

17.0%

2,298 4

Agree-disagree 2018 11

• My talents are used well in the workplace.

66.4%

14.3%

19.3%

2,285 6

Agree-disagree 2018 12

• I know how my work relates to the agency's goals.

91.5%

4.7%

3.9%

2,295 3

Agree-disagree 2018 13 The work I do is important.

90.4%

6.6%

3.0%

2,300 6

Agree-disagree 2018 14 Physical conditions (for example, noise level, temperature, lighting, cleanliness in the workplace) allow employees to perform their jobs well.

76.5%

10.1%

13.3%

2,295 11 Agree-disagree 2018 15 My performance appraisal is a fair reflection of my performance.

75.9%

10.8%

13.3%

2,284 17 Agree-disagree 2018 16 I am held accountable for achieving results.

87.1%

8.3%

4.6%

2,290 8

Agree-disagree 2018 17

• I can disclose a suspected violation of any law, rule or regulation without fear of reprisal.

76.9%

12.1%

11.0%

2,221 76 Agree-disagree 2018 18 My training needs are assessed.

61.6%

19.0%

19.4%

2,287 16 Agree-disagree 2018 19 In my most recent performance appraisal, I understood what I had to do to be rated at different performance levels (for example, Fully Successful, Outstanding).

69.4%

13.6%

16.9%

2,279 25 Agree-disagree 2018 20

• The people I work with cooperate to get the job done.

84.8%

7.7%

7.5%

2,302 N/A Agree-disagree 2018 21 My work unit is able to recruit people with the right skills.

50.9%

23.7%

25.3%

2,218 79 Agree-disagree 2018 22 Promotions in my work unit are based on merit.

43.6%

30.3%

26.1%

2,084 212 Agree-disagree 2018 23 In my work unit, steps are taken to deal with a poor performer who cannot or will not improve.

37.0%

29.8%

33.2%

1,955 345 Agree-disagree 2018 24

• In my work unit, differences in performance are recognized in a meaningful way.

45.6%

27.4%

27.0%

2,129 169 Agree-disagree 2018 25 Awards in my work unit depend on how well employees perform their jobs.

57.0%

23.1%

20.0%

2,130 165 Agree-disagree 2018 26 Employees in my work unit share job knowledge with each other.

83.0%

9.6%

7.4%

2,294 7

Agree-disagree 2018 27 The skill level in my work unit has improved in the past year.

58.0%

26.5%

15.5%

2,186 112 Good-poor 2018 28 How would you rate the overall quality of work done by your work unit?

90.9%

7.5%

1.7%

2,304 N/A Agree-disagree 2018 29

• My work unit has the job-relevant knowledge and skills necessary to accomplish organizational goals.

85.8%

8.2%

6.0%

2,288 15 Agree-disagree 2018 30 Employees have a feeling of personal empowerment with respect to work processes.

55.8%

21.6%

22.5%

2,222 65 Agree-disagree 2018 31 Employees are recognized for providing high quality products and services.

67.3%

16.8%

15.9%

2,246 43 Agree-disagree 2018 32 Creativity and innovation are rewarded.

52.5%

25.2%

22.3%

2,195 85 Agree-disagree 2018 33 Pay raises depend on how well employees perform their jobs.

25.3%

30.5%

44.2%

2,104 181 Agree-disagree 2018 34 Policies and programs promote diversity in the workplace (for example, recruiting minorities and women, training in awareness of diversity issues, mentoring).

71.8%

18.4%

9.8%

2,127 165 Agree-disagree 2018 35 Employees are protected from health and safety hazards on the job.

91.3%

5.9%

2.8%

2,275 17 Agree-disagree 2018 36 My organization has prepared employees for potential security threats.

88.3%

8.0%

3.8%

2,262 20 Agree-disagree 2018 37 Arbitrary action, personal favoritism and coercion for partisan political purposes are not tolerated.

65.0%

18.0%

17.0%

2,104 186 Agree-disagree 2018 38 Prohibited Personnel Practices (for example, illegally discriminating for or against any employee/applicant, obstructing a person's right to compete for employment, knowingly violating veterans' preference requirements) are not tolerated.

78.5%

12.7%

8.9%

2,046 237 Agree-disagree 2018 39 My agency is successful at accomplishing its mission.

88.5%

8.0%

3.5%

2,269 24 Agree-disagree 2018 40

• I recommend my organization as a good place to work.

75.5%

14.6%

9.9%

2,293 N/A Agree-disagree 2018 41

• I believe the results of this survey will be used to make my agency a better place to work.

54.9%

21.7%

23.4%

2,216 77 Agree-disagree 2018 42 My supervisor supports my need to balance work and other life issues.

91.3%

4.8%

3.9%

2,284 6

Agree-disagree 2018 43 My supervisor provides me with opportunities to demonstrate my leadership skills.

80.3%

10.1%

9.6%

2,280 13 Agree-disagree 2018 44 Discussions with my supervisor about my performance are worthwhile.

74.7%

12.7%

12.7%

2,272 18 Agree-disagree 2018 45 My supervisor is committed to a workforce representative of all segments of society.

80.7%

13.9%

5.4%

2,061 226 Agree-disagree 2018 46 My supervisor provides me with constructive suggestions to improve my job performance.

75.3%

13.3%

11.4%

2,280 11 Agree-disagree 2018 47 Supervisors in my work unit support employee development.

82.3%

9.8%

7.8%

2,254 35 Agree-disagree 2018 48 My supervisor listens to what I have to say.

85.9%

6.0%

8.1%

2,286 N/A Agree-disagree 2018 49 My supervisor treats me with respect.

88.8%

5.7%

5.5%

2,290 N/A Agree-disagree 2018 50 In the last six months, my supervisor has talked with me about my performance.

93.8%

3.3%

2.8%

2,289 N/A Agree-disagree 2018 51 I have trust and confidence in my supervisor.

79.5%

10.0%

10.5%

2,289 N/A Good-poor 2018 52 Overall, how good a job do you feel is being done by your immediate supervisor?

81.9%

11.1%

6.9%

2,291 N/A Agree-disagree 2018 53 In my organization, senior leaders generate high levels of motivation and commitment in the workforce.

55.6%

21.9%

22.5%

2,243 43 Agree-disagree 2018 54 My organization's senior leaders maintain high standards of honesty and integrity.

67.6%

17.6%

14.7%

2,177 105

Trend Core Survey Agree-disagree 2018 55 Supervisors work well with employees of different backgrounds.

77.8%

13.8%

8.5%

2,179 94 Agree-disagree 2018 56

• Managers communicate the goals of the organization.

77.3%

12.7%

10.0%

2,260 17 Agree-disagree 2018 57 Managers review and evaluate the organization's progress toward meeting its goals and objectives.

75.9%

16.0%

8.1%

2,148 130 Agree-disagree 2018 58 Managers promote communication among different work units (for example, about projects, goals, needed resources).

71.8%

14.4%

13.7%

2,206 75 Agree-disagree 2018 59 Managers support collaboration across work units to accomplish work objectives.

75.5%

13.6%

10.9%

2,212 64 Good-poor 2018 60 Overall, how good a job do you feel is being done by the manager directly above your immediate supervisor?

72.9%

17.1%

10.0%

2,211 69 Agree-disagree 2018 61 I have a high level of respect for my organization's senior leaders.

65.9%

18.6%

15.5%

2,263 16 Agree-disagree 2018 62 Senior leaders demonstrate support for Work/Life programs.

79.8%

12.8%

7.4%

2,209 73 Satisfied-dissatisfied 2018 63

• How satisfied are you with your involvement in decisions that affect your work?

64.8%

17.9%

17.3%

2,275 N/A Satisfied-dissatisfied 2018 64

• How satisfied are you with the information you receive from management on what's going on in your organization?

69.2%

15.5%

15.3%

2,280 N/A Satisfied-dissatisfied 2018 65

• How satisfied are you with the recognition you receive for doing a good job?

66.0%

17.0%

17.0%

2,278 N/A Satisfied-dissatisfied 2018 66 How satisfied are you with the policies and practices of your senior leaders?

59.5%

23.1%

17.4%

2,274 N/A Satisfied-dissatisfied 2018 67 How satisfied are you with your opportunity to get a better job in your organization?

37.5%

25.3%

37.2%

2,276 N/A Satisfied-dissatisfied 2018 68 How satisfied are you with the training you receive for your present job?

66.0%

19.7%

14.3%

2,279 N/A Satisfied-dissatisfied 2018 69

• Considering everything, how satisfied are you with your job?

74.8%

14.4%

10.8%

2,277 N/A Satisfied-dissatisfied 2018 70 Considering everything, how satisfied are you with your pay?

72.5%

13.4%

14.1%

2,274 N/A Satisfied-dissatisfied 2018 71

• Considering everything, how satisfied are you with your organization?

71.6%

16.0%

12.3%

2,265 N/A Agree-disagree 2017 1

• I am given a real opportunity to improve my skills in my organization.

71.4%

13.7%

14.9%

2,438 N/A Agree-disagree 2017 2

I have enough information to do my job well.

81.5%

9.6%

8.9%

2,438 N/A Agree-disagree 2017 3

I feel encouraged to come up with new and better ways of doing things.

66.5%

15.8%

17.7%

2,431 N/A Agree-disagree 2017 4

My work gives me a feeling of personal accomplishment.

75.3%

13.0%

11.7%

2,435 N/A Agree-disagree 2017 5

I like the kind of work I do.

82.1%

11.3%

6.5%

2,424 N/A Agree-disagree 2017 6

I know what is expected of me on the job.

83.8%

8.0%

8.2%

2,424 N/A Agree-disagree 2017 7

When needed I am willing to put in the extra effort to get a job done.

95.8%

2.5%

1.7%

2,425 N/A Agree-disagree 2017 8

I am constantly looking for ways to do my job better.

89.6%

7.9%

2.6%

2,433 N/A Agree-disagree 2017 9

I have sufficient resources (for example, people, materials, budget) to get my job done.

63.2%

12.9%

23.9%

2,432 2

Agree-disagree 2017 10

• My workload is reasonable.

70.4%

12.9%

16.6%

2,435 1

Agree-disagree 2017 11

• My talents are used well in the workplace.

65.1%

15.2%

19.8%

2,412 6

Agree-disagree 2017 12

• I know how my work relates to the agency's goals and priorities.

90.7%

4.9%

4.4%

2,424 6

Agree-disagree 2017 13 The work I do is important.

89.0%

7.4%

3.6%

2,415 3

Agree-disagree 2017 14 Physical conditions (for example, noise level, temperature, lighting, cleanliness in the workplace) allow employees to perform their jobs well.

76.5%

10.3%

13.3%

2,423 9

Agree-disagree 2017 15 My performance appraisal is a fair reflection of my performance.

77.0%

10.9%

12.1%

2,421 16 Agree-disagree 2017 16 I am held accountable for achieving results.

85.7%

9.9%

4.4%

2,425 7

Agree-disagree 2017 17

• I can disclose a suspected violation of any law, rule or regulation without fear of reprisal.

74.4%

13.3%

12.3%

2,345 87 Agree-disagree 2017 18 My training needs are assessed.

59.4%

19.4%

21.2%

2,410 15 Agree-disagree 2017 19 In my most recent performance appraisal, I understood what I had to do to be rated at different performance levels (for example, Fully Successful, Outstanding).

68.3%

14.2%

17.5%

2,396 41 Agree-disagree 2017 20

• The people I work with cooperate to get the job done.

82.6%

8.2%

9.2%

2,437 N/A Agree-disagree 2017 21 My work unit is able to recruit people with the right skills.

48.8%

20.9%

30.3%

2,347 90 Agree-disagree 2017 22 Promotions in my work unit are based on merit.

43.2%

27.9%

28.9%

2,241 181 Agree-disagree 2017 23 In my work unit, steps are taken to deal with a poor performer who cannot or will not improve.

35.4%

29.0%

35.7%

2,096 338 Agree-disagree 2017 24

• In my work unit, differences in performance are recognized in a meaningful way.

46.2%

26.3%

27.5%

2,272 164 Agree-disagree 2017 25 Awards in my work unit depend on how well employees perform their jobs.

54.5%

22.5%

23.0%

2,269 153 Agree-disagree 2017 26 Employees in my work unit share job knowledge with each other.

81.5%

9.1%

9.4%

2,425 7

Agree-disagree 2017 27 The skill level in my work unit has improved in the past year.

56.3%

27.4%

16.2%

2,332 104 Good-poor 2017 28 How would you rate the overall quality of work done by your work unit?

89.4%

8.7%

2.0%

2,437 N/A Agree-disagree 2017 29

• The workforce has the job-relevant knowledge and skills necessary to accomplish organizational goals.

77.9%

11.7%

10.4%

2,372 51 Agree-disagree 2017 30 Employees have a feeling of personal empowerment with respect to work processes.

54.6%

22.1%

23.3%

2,348 70 Agree-disagree 2017 31 Employees are recognized for providing high quality products and services.

65.8%

17.9%

16.3%

2,370 45 Agree-disagree 2017 32 Creativity and innovation are rewarded.

49.6%

27.4%

23.0%

2,320 93 Agree-disagree 2017 33 Pay raises depend on how well employees perform their jobs.

23.1%

28.4%

48.5%

2,224 184 Agree-disagree 2017 34 Policies and programs promote diversity in the workplace (for example, recruiting minorities and women, training in awareness of diversity issues, mentoring).

71.9%

17.9%

10.2%

2,275 142 Agree-disagree 2017 35 Employees are protected from health and safety hazards on the job.

91.2%

5.6%

3.1%

2,393 25 Agree-disagree 2017 36 My organization has prepared employees for potential security threats.

84.9%

9.7%

5.4%

2,387 24 Agree-disagree 2017 37 Arbitrary action, personal favoritism and coercion for partisan political purposes are not tolerated.

63.6%

18.4%

18.1%

2,244 173

Trend Core Survey Agree-disagree 2017 38 Prohibited Personnel Practices (for example, illegally discriminating for or against any employee/applicant, obstructing a person's right to compete for employment, knowingly violating veterans' preference requirements) are not tolerated.

76.5%

14.9%

8.6%

2,177 231 Agree-disagree 2017 39 My agency is successful at accomplishing its mission.

87.7%

8.6%

3.6%

2,405 15 Agree-disagree 2017 40

• I recommend my organization as a good place to work.

73.9%

15.2%

10.9%

2,422 N/A Agree-disagree 2017 41

• I believe the results of this survey will be used to make my agency a better place to work.

51.8%

23.2%

25.0%

2,341 82 Agree-disagree 2017 42 My supervisor supports my need to balance work and other life issues.

91.4%

4.7%

3.8%

2,413 6

Agree-disagree 2017 43 My supervisor provides me with opportunities to demonstrate my leadership skills.

78.7%

11.5%

9.8%

2,408 5

Agree-disagree 2017 44 Discussions with my supervisor about my performance are worthwhile.

73.1%

14.5%

12.4%

2,388 17 Agree-disagree 2017 45 My supervisor is committed to a workforce representative of all segments of society.

78.7%

15.9%

5.4%

2,178 231 Agree-disagree 2017 46 My supervisor provides me with constructive suggestions to improve my job performance.

73.3%

14.9%

11.7%

2,400 13 Agree-disagree 2017 47 Supervisors in my work unit support employee development.

81.1%

10.6%

8.3%

2,384 30 Agree-disagree 2017 48 My supervisor listens to what I have to say.

86.3%

7.0%

6.7%

2,419 N/A Agree-disagree 2017 49 My supervisor treats me with respect.

88.5%

6.4%

5.1%

2,409 N/A Agree-disagree 2017 50 In the last six months, my supervisor has talked with me about my performance.

93.4%

3.6%

3.0%

2,413 N/A Agree-disagree 2017 51 I have trust and confidence in my supervisor.

77.4%

11.8%

10.8%

2,415 N/A Good-poor 2017 52 Overall, how good a job do you feel is being done by your immediate supervisor?

79.9%

13.4%

6.7%

2,417 N/A Agree-disagree 2017 53 In my organization, senior leaders generate high levels of motivation and commitment in the workforce.

52.3%

23.8%

23.9%

2,374 39 Agree-disagree 2017 54 My organization's senior leaders maintain high standards of honesty and integrity.

66.7%

18.4%

14.9%

2,285 127 Agree-disagree 2017 55 Supervisors work well with employees of different backgrounds.

78.4%

13.4%

8.1%

2,300 105 Agree-disagree 2017 56

• Managers communicate the goals and priorities of the organization.

75.1%

14.1%

10.8%

2,386 19 Agree-disagree 2017 57 Managers review and evaluate the organization's progress toward meeting its goals and objectives.

74.8%

15.7%

9.6%

2,268 138 Agree-disagree 2017 58 Managers promote communication among different work units (for example, about projects, goals, needed resources).

69.0%

16.2%

14.8%

2,343 62 Agree-disagree 2017 59 Managers support collaboration across work units to accomplish work objectives.

73.4%

13.8%

12.8%

2,345 61 Good-poor 2017 60 Overall, how good a job do you feel is being done by the manager directly above your immediate supervisor?

72.0%

18.0%

10.0%

2,322 83 Agree-disagree 2017 61 I have a high level of respect for my organization's senior leaders.

65.2%

18.5%

16.3%

2,386 21 Agree-disagree 2017 62 Senior leaders demonstrate support for Work/Life programs.

78.4%

12.9%

8.7%

2,334 78 Satisfied

-dissatisfied 2017 63

• How satisfied are you with your involvement in decisions that affect your work?

63.5%

18.7%

17.9%

2,412 N/A Satisfied

-dissatisfied 2017 64

• How satisfied are you with the information you receive from management on what's going on in your organization?

66.4%

16.3%

17.3%

2,409 N/A Satisfied

-dissatisfied 2017 65

• How satisfied are you with the recognition you receive for doing a good job?

64.7%

18.6%

16.6%

2,404 N/A Satisfied

-dissatisfied 2017 66 How satisfied are you with the policies and practices of your senior leaders?

57.1%

24.4%

18.5%

2,407 N/A Satisfied

-dissatisfied 2017 67 How satisfied are you with your opportunity to get a better job in your organization?

35.6%

24.2%

40.2%

2,406 N/A Satisfied

-dissatisfied 2017 68 How satisfied are you with the training you receive for your present job?

61.7%

21.3%

17.0%

2,409 N/A Satisfied

-dissatisfied 2017 69

• Considering everything, how satisfied are you with your job?

74.3%

14.7%

10.9%

2,400 N/A Satisfied

-dissatisfied 2017 70 Considering everything, how satisfied are you with your pay?

71.7%

14.1%

14.2%

2,410 N/A Satisfied

-dissatisfied 2017 71

• Considering everything, how satisfied are you with your organization?

69.6%

16.3%

14.2%

2,411 N/A Agree-disagree 2016 1

• I am given a real opportunity to improve my skills in my organization.

70.0%

12.8%

17.2%

2,148 N/A Agree-disagree 2016 2

I have enough information to do my job well.

81.6%

9.1%

9.4%

2,129 N/A Agree-disagree 2016 3

I feel encouraged to come up with new and better ways of doing things.

66.9%

13.5%

19.6%

2,133 N/A Agree-disagree 2016 4

My work gives me a feeling of personal accomplishment.

75.3%

12.6%

12.1%

2,129 N/A Agree-disagree 2016 5

I like the kind of work I do.

82.2%

10.4%

7.4%

2,127 N/A Agree-disagree 2016 6

I know what is expected of me on the job.

82.9%

9.3%

7.8%

2,132 N/A Agree-disagree 2016 7

When needed I am willing to put in the extra effort to get a job done.

95.8%

2.3%

1.9%

2,135 N/A Agree-disagree 2016 8

I am constantly looking for ways to do my job better.

89.1%

8.2%

2.7%

2,140 N/A Agree-disagree 2016 9

I have sufficient resources (for example, people, materials, budget) to get my job done.

61.2%

14.1%

24.8%

2,145 0

Agree-disagree 2016 10

• My workload is reasonable.

70.9%

12.7%

16.4%

2,134 2

Agree-disagree 2016 11

• My talents are used well in the workplace.

65.9%

13.9%

20.2%

2,101 8

Agree-disagree 2016 12

• I know how my work relates to the agency's goals and priorities.

89.8%

5.6%

4.6%

2,127 6

Agree-disagree 2016 13 The work I do is important.

88.4%

8.2%

3.4%

2,118 7

Agree-disagree 2016 14 Physical conditions (for example, noise level, temperature, lighting, cleanliness in the workplace) allow employees to perform their jobs well.

74.3%

11.9%

13.8%

2,133 8

Agree-disagree 2016 15 My performance appraisal is a fair reflection of my performance.

74.1%

12.6%

13.3%

2,127 17 Agree-disagree 2016 16 I am held accountable for achieving results.

84.1%

10.7%

5.2%

2,120 10 Agree-disagree 2016 17

• I can disclose a suspected violation of any law, rule or regulation without fear of reprisal.

72.9%

13.6%

13.5%

2,063 76 Agree-disagree 2016 18 My training needs are assessed.

54.9%

20.6%

24.5%

2,113 25 Agree-disagree 2016 19 In my most recent performance appraisal, I understood what I had to do to be rated at different performance levels (for example, Fully Successful, Outstanding).

66.1%

14.1%

19.9%

2,114 36 Agree-disagree 2016 20

• The people I work with cooperate to get the job done.

81.0%

9.8%

9.2%

2,148 N/A

Trend Core Survey Agree-disagree 2016 21 My work unit is able to recruit people with the right skills.

52.9%

20.5%

26.7%

2,066 79 Agree-disagree 2016 22 Promotions in my work unit are based on merit.

43.1%

26.7%

30.1%

1,958 174 Agree-disagree 2016 23 In my work unit, steps are taken to deal with a poor performer who cannot or will not improve.

34.1%

29.4%

36.6%

1,809 327 Agree-disagree 2016 24

• In my work unit, differences in performance are recognized in a meaningful way.

43.1%

26.9%

30.0%

1,986 150 Agree-disagree 2016 25 Awards in my work unit depend on how well employees perform their jobs.

52.3%

23.5%

24.3%

1,978 155 Agree-disagree 2016 26 Employees in my work unit share job knowledge with each other.

80.9%

9.3%

9.9%

2,123 12 Agree-disagree 2016 27 The skill level in my work unit has improved in the past year.

56.9%

26.6%

16.6%

2,037 101 Good-poor 2016 28 How would you rate the overall quality of work done by your work unit?

89.5%

8.2%

2.3%

2,147 N/A Agree-disagree 2016 29

• The workforce has the job-relevant knowledge and skills necessary to accomplish organizational goals.

79.0%

11.6%

9.4%

2,091 40 Agree-disagree 2016 30 Employees have a feeling of personal empowerment with respect to work processes.

54.0%

21.1%

24.9%

2,061 67 Agree-disagree 2016 31 Employees are recognized for providing high quality products and services.

63.5%

18.7%

17.8%

2,081 42 Agree-disagree 2016 32 Creativity and innovation are rewarded.

47.1%

27.3%

25.6%

2,037 90 Agree-disagree 2016 33 Pay raises depend on how well employees perform their jobs.

23.0%

27.1%

49.9%

1,963 158 Agree-disagree 2016 34 Policies and programs promote diversity in the workplace (for example, recruiting minorities and women, training in awareness of diversity issues, mentoring).

72.3%

18.4%

9.3%

1,994 130 Agree-disagree 2016 35 Employees are protected from health and safety hazards on the job.

89.9%

6.4%

3.8%

2,101 26 Agree-disagree 2016 36 My organization has prepared employees for potential security threats.

85.4%

10.0%

4.5%

2,097 28 Agree-disagree 2016 37 Arbitrary action, personal favoritism and coercion for partisan political purposes are not tolerated.

62.0%

18.1%

19.9%

1,971 155 Agree-disagree 2016 38 Prohibited Personnel Practices (for example, illegally discriminating for or against any employee/applicant, obstructing a person's right to compete for employment, knowingly violating veterans' preference requirements) are not tolerated.

75.8%

14.2%

10.0%

1,898 218 Agree-disagree 2016 39 My agency is successful at accomplishing its mission.

87.6%

9.0%

3.4%

2,110 16 Agree-disagree 2016 40

• I recommend my organization as a good place to work.

74.1%

14.7%

11.2%

2,130 N/A Agree-disagree 2016 41

• I believe the results of this survey will be used to make my agency a better place to work.

49.3%

23.3%

27.5%

2,045 89 Agree-disagree 2016 42 My supervisor supports my need to balance work and other life issues.

89.2%

5.5%

5.3%

2,119 9

Agree-disagree 2016 43 My supervisor provides me with opportunities to demonstrate my leadership skills.

76.2%

12.4%

11.4%

2,108 13 Agree-disagree 2016 44 Discussions with my supervisor about my performance are worthwhile.

71.4%

13.4%

15.2%

2,092 16 Agree-disagree 2016 45 My supervisor is committed to a workforce representative of all segments of society.

78.1%

15.0%

6.9%

1,905 213 Agree-disagree 2016 46 My supervisor provides me with constructive suggestions to improve my job performance.

72.3%

13.7%

14.0%

2,112 9

Agree-disagree 2016 47 Supervisors in my work unit support employee development.

77.7%

12.0%

10.3%

2,093 33 Agree-disagree 2016 48 My supervisor listens to what I have to say.

83.6%

7.8%

8.6%

2,122 N/A Agree-disagree 2016 49 My supervisor treats me with respect.

86.9%

6.0%

7.1%

2,113 N/A Agree-disagree 2016 50 In the last six months, my supervisor has talked with me about my performance.

92.1%

4.0%

3.9%

2,116 N/A Agree-disagree 2016 51 I have trust and confidence in my supervisor.

75.2%

11.9%

12.9%

2,124 N/A Good-poor 2016 52 Overall, how good a job do you feel is being done by your immediate supervisor?

77.2%

14.4%

8.4%

2,126 N/A Agree-disagree 2016 53 In my organization, senior leaders generate high levels of motivation and commitment in the workforce.

52.4%

22.2%

25.4%

2,086 33 Agree-disagree 2016 54 My organization's senior leaders maintain high standards of honesty and integrity.

67.2%

16.4%

16.4%

2,018 93 Agree-disagree 2016 55 Supervisors work well with employees of different backgrounds.

74.9%

13.4%

11.7%

1,993 110 Agree-disagree 2016 56

• Managers communicate the goals and priorities of the organization.

72.2%

14.9%

12.9%

2,084 17 Agree-disagree 2016 57 Managers review and evaluate the organization's progress toward meeting its goals and objectives.

72.7%

16.8%

10.5%

1,979 123 Agree-disagree 2016 58 Managers promote communication among different work units (for example, about projects, goals, needed resources).

64.8%

17.6%

17.6%

2,061 52 Agree-disagree 2016 59 Managers support collaboration across work units to accomplish work objectives.

68.1%

17.3%

14.7%

2,058 55 Good-poor 2016 60 Overall, how good a job do you feel is being done by the manager directly above your immediate supervisor?

71.4%

17.9%

10.8%

2,048 70 Agree-disagree 2016 61 I have a high level of respect for my organization's senior leaders.

64.7%

18.1%

17.2%

2,088 29 Agree-disagree 2016 62 Senior leaders demonstrate support for Work/Life programs.

77.6%

13.2%

9.1%

2,032 85 Satisfied

-dissatisfied 2016 63

• How satisfied are you with your involvement in decisions that affect your work?

61.9%

18.3%

19.8%

2,107 N/A Satisfied

-dissatisfied 2016 64

• How satisfied are you with the information you receive from management on what's going on in your organization?

64.4%

16.3%

19.4%

2,110 N/A Satisfied

-dissatisfied 2016 65

• How satisfied are you with the recognition you receive for doing a good job?

60.1%

20.1%

19.8%

2,107 N/A Satisfied

-dissatisfied 2016 66 How satisfied are you with the policies and practices of your senior leaders?

55.5%

24.5%

20.0%

2,101 N/A Satisfied

-dissatisfied 2016 67 How satisfied are you with your opportunity to get a better job in your organization?

36.4%

25.4%

38.3%

2,105 N/A Satisfied

-dissatisfied 2016 68 How satisfied are you with the training you receive for your present job?

57.6%

22.3%

20.1%

2,099 N/A Satisfied

-dissatisfied 2016 69

• Considering everything, how satisfied are you with your job?

73.0%

14.4%

12.7%

2,106 N/A Satisfied

-dissatisfied 2016 70 Considering everything, how satisfied are you with your pay?

68.4%

14.9%

16.6%

2,107 N/A Satisfied

-dissatisfied 2016 71

• Considering everything, how satisfied are you with your organization?

68.4%

15.5%

16.1%

2,103 N/A Agree-disagree 2015 1

• I am given a real opportunity to improve my skills in my organization.

78.2%

11.0%

10.8%

2,674 N/A Agree-disagree 2015 2

I have enough information to do my job well.

83.8%

8.5%

7.8%

2,653 N/A

Trend Core Survey Agree-disagree 2015 3

I feel encouraged to come up with new and better ways of doing things.

66.5%

16.6%

16.9%

2,638 N/A Agree-disagree 2015 4

My work gives me a feeling of personal accomplishment.

77.2%

11.7%

11.1%

2,662 N/A Agree-disagree 2015 5

I like the kind of work I do.

83.6%

10.6%

5.8%

2,639 N/A Agree-disagree 2015 6

I know what is expected of me on the job.

83.0%

8.6%

8.4%

2,656 N/A Agree-disagree 2015 7

When needed I am willing to put in the extra effort to get a job done.

96.2%

2.5%

1.3%

2,650 N/A Agree-disagree 2015 8

I am constantly looking for ways to do my job better.

91.1%

7.2%

1.8%

2,666 N/A Agree-disagree 2015 9

I have sufficient resources (for example, people, materials, budget) to get my job done.

69.6%

11.6%

18.8%

2,669 3

Agree-disagree 2015 10

• My workload is reasonable.

72.3%

11.8%

15.9%

2,658 2

Agree-disagree 2015 11

• My talents are used well in the workplace.

67.1%

13.4%

19.6%

2,592 12 Agree-disagree 2015 12

• I know how my work relates to the agency's goals and priorities.

90.1%

5.9%

4.0%

2,656 4

Agree-disagree 2015 13 The work I do is important.

89.2%

7.3%

3.5%

2,631 6

Agree-disagree 2015 14 Physical conditions (for example, noise level, temperature, lighting, cleanliness in the workplace) allow employees to perform their jobs well.

75.5%

10.2%

14.3%

2,660 7

Agree-disagree 2015 15 My performance appraisal is a fair reflection of my performance.

75.5%

10.2%

14.4%

2,635 32 Agree-disagree 2015 16 I am held accountable for achieving results.

85.2%

9.5%

5.3%

2,657 11 Agree-disagree 2015 17

• I can disclose a suspected violation of any law, rule or regulation without fear of reprisal.

74.8%

12.4%

12.8%

2,557 108 Agree-disagree 2015 18 My training needs are assessed.

65.0%

18.9%

16.0%

2,639 19 Agree-disagree 2015 19 In my most recent performance appraisal, I understood what I had to do to be rated at different performance levels (for example, Fully Successful, Outstanding).

66.5%

14.7%

18.9%

2,622 49 Agree-disagree 2015 20

• The people I work with cooperate to get the job done.

82.5%

9.0%

8.5%

2,670 N/A Agree-disagree 2015 21 My work unit is able to recruit people with the right skills.

61.5%

18.8%

19.7%

2,583 91 Agree-disagree 2015 22 Promotions in my work unit are based on merit.

48.0%

25.4%

26.6%

2,437 216 Agree-disagree 2015 23 In my work unit, steps are taken to deal with a poor performer who cannot or will not improve.

34.1%

28.8%

37.0%

2,275 387 Agree-disagree 2015 24

• In my work unit, differences in performance are recognized in a meaningful way.

43.4%

27.1%

29.5%

2,460 205 Agree-disagree 2015 25 Awards in my work unit depend on how well employees perform their jobs.

52.7%

22.4%

24.9%

2,448 201 Agree-disagree 2015 26 Employees in my work unit share job knowledge with each other.

81.6%

9.1%

9.3%

2,659 7

Agree-disagree 2015 27 The skill level in my work unit has improved in the past year.

59.6%

26.0%

14.3%

2,549 117 Good-poor 2015 28 How would you rate the overall quality of work done by your work unit?

89.0%

9.3%

1.7%

2,670 N/A Agree-disagree 2015 29

• The workforce has the job-relevant knowledge and skills necessary to accomplish organizational goals.

80.1%

11.5%

8.4%

2,601 47 Agree-disagree 2015 30 Employees have a feeling of personal empowerment with respect to work processes.

57.6%

20.2%

22.2%

2,565 76 Agree-disagree 2015 31 Employees are recognized for providing high quality products and services.

64.5%

17.7%

17.8%

2,602 42 Agree-disagree 2015 32 Creativity and innovation are rewarded.

48.4%

27.4%

24.2%

2,544 87 Agree-disagree 2015 33 Pay raises depend on how well employees perform their jobs.

23.8%

30.5%

45.7%

2,426 204 Agree-disagree 2015 34 Policies and programs promote diversity in the workplace (for example, recruiting minorities and women, training in awareness of diversity issues, mentoring).

74.0%

17.3%

8.7%

2,521 118 Agree-disagree 2015 35 Employees are protected from health and safety hazards on the job.

90.3%

6.0%

3.8%

2,602 36 Agree-disagree 2015 36 My organization has prepared employees for potential security threats.

85.5%

10.3%

4.2%

2,616 19 Agree-disagree 2015 37 Arbitrary action, personal favoritism and coercion for partisan political purposes are not tolerated.

61.5%

19.0%

19.5%

2,439 194 Agree-disagree 2015 38 Prohibited Personnel Practices (for example, illegally discriminating for or against any employee/applicant, obstructing a person's right to compete for employment, knowingly violating veterans' preference requirements) are not tolerated.

76.1%

14.0%

9.9%

2,384 241 Agree-disagree 2015 39 My agency is successful at accomplishing its mission.

88.9%

8.1%

3.0%

2,619 22 Agree-disagree 2015 40

• I recommend my organization as a good place to work.

79.0%

12.4%

8.5%

2,643 N/A Agree-disagree 2015 41

• I believe the results of this survey will be used to make my agency a better place to work.

56.4%

20.4%

23.2%

2,569 77 Agree-disagree 2015 42 My supervisor supports my need to balance work and other life issues.

89.7%

5.4%

5.0%

2,639 7

Agree-disagree 2015 43 My supervisor provides me with opportunities to demonstrate my leadership skills.

77.8%

11.5%

10.6%

2,630 10 Agree-disagree 2015 44 Discussions with my supervisor about my performance are worthwhile.

73.4%

12.6%

14.0%

2,617 20 Agree-disagree 2015 45 My supervisor is committed to a workforce representative of all segments of society.

78.6%

15.8%

5.5%

2,387 251 Agree-disagree 2015 46 My supervisor provides me with constructive suggestions to improve my job performance.

72.9%

15.0%

12.1%

2,616 10 Agree-disagree 2015 47 Supervisors in my work unit support employee development.

81.8%

10.5%

7.7%

2,605 33 Agree-disagree 2015 48 My supervisor listens to what I have to say.

84.5%

7.3%

8.2%

2,641 N/A Agree-disagree 2015 49 My supervisor treats me with respect.

87.7%

6.5%

5.8%

2,638 N/A Agree-disagree 2015 50 In the last six months, my supervisor has talked with me about my performance.

92.8%

4.3%

2.9%

2,639 N/A Agree-disagree 2015 51 I have trust and confidence in my supervisor.

76.7%

10.7%

12.6%

2,640 N/A Good-poor 2015 52 Overall, how good a job do you feel is being done by your immediate supervisor?

79.3%

12.9%

7.7%

2,640 N/A Agree-disagree 2015 53 In my organization, senior leaders generate high levels of motivation and commitment in the workforce.

55.0%

21.6%

23.4%

2,599 30 Agree-disagree 2015 54 My organization's senior leaders maintain high standards of honesty and integrity.

66.5%

17.3%

16.2%

2,531 95 Agree-disagree 2015 55 Supervisors work well with employees of different backgrounds.

74.9%

15.9%

9.2%

2,470 143 Agree-disagree 2015 56

• Managers communicate the goals and priorities of the organization.

73.3%

14.3%

12.4%

2,604 20 Agree-disagree 2015 57 Managers review and evaluate the organization's progress toward meeting its goals and objectives.

74.8%

16.2%

9.0%

2,454 159 Agree-disagree 2015 58 Managers promote communication among different work units (for example, about projects, goals, needed resources).

67.0%

18.0%

15.1%

2,545 71 Agree-disagree 2015 59 Managers support collaboration across work units to accomplish work objectives.

70.8%

15.3%

13.9%

2,561 62 Good-poor 2015 60 Overall, how good a job do you feel is being done by the manager directly above your immediate supervisor?

71.0%

18.2%

10.8%

2,547 81 Agree-disagree 2015 61 I have a high level of respect for my organization's senior leaders.

66.1%

16.9%

17.0%

2,609 17 Agree-disagree 2015 62 Senior leaders demonstrate support for Work/Life programs.

81.8%

11.3%

6.9%

2,556 70

Trend Core Survey Satisfied

-dissatisfied 2015 63

• How satisfied are you with your involvement in decisions that affect your work?

65.7%

16.7%

17.6%

2,623 N/A Satisfied

-dissatisfied 2015 64

• How satisfied are you with the information you receive from management on what's going on in your organization?

67.3%

16.9%

15.8%

2,618 N/A Satisfied

-dissatisfied 2015 65

• How satisfied are you with the recognition you receive for doing a good job?

62.2%

18.0%

19.8%

2,600 N/A Satisfied

-dissatisfied 2015 66 How satisfied are you with the policies and practices of your senior leaders?

57.3%

23.4%

19.2%

2,602 N/A Satisfied

-dissatisfied 2015 67 How satisfied are you with your opportunity to get a better job in your organization?

44.6%

25.3%

30.0%

2,605 N/A Satisfied

-dissatisfied 2015 68 How satisfied are you with the training you receive for your present job?

71.1%

18.4%

10.6%

2,615 N/A Satisfied

-dissatisfied 2015 69

• Considering everything, how satisfied are you with your job?

75.8%

13.2%

11.0%

2,614 N/A Satisfied

-dissatisfied 2015 70 Considering everything, how satisfied are you with your pay?

68.2%

15.3%

16.5%

2,617 N/A Satisfied

-dissatisfied 2015 71

• Considering everything, how satisfied are you with your organization?

71.0%

16.2%

12.8%

2,619 N/A Agree-disagree 2014 1

• I am given a real opportunity to improve my skills in my organization.

74.7%

12.1%

13.2%

2,465 N/A Agree-disagree 2014 2

I have enough information to do my job well.

82.2%

8.7%

9.1%

2,446 N/A Agree-disagree 2014 3

I feel encouraged to come up with new and better ways of doing things.

67.4%

14.5%

18.1%

2,437 N/A Agree-disagree 2014 4

My work gives me a feeling of personal accomplishment.

77.3%

11.9%

10.8%

2,444 N/A Agree-disagree 2014 5

I like the kind of work I do.

83.1%

10.5%

6.5%

2,442 N/A Agree-disagree 2014 6

I know what is expected of me on the job.

83.0%

9.0%

8.0%

2,444 N/A Agree-disagree 2014 7

When needed I am willing to put in the extra effort to get a job done.

96.3%

2.2%

1.5%

2,455 N/A Agree-disagree 2014 8

I am constantly looking for ways to do my job better.

89.4%

8.6%

2.1%

2,455 N/A Agree-disagree 2014 9

I have sufficient resources (for example, people, materials, budget) to get my job done.

66.7%

11.9%

21.3%

2,460 3

Agree-disagree 2014 10

• My workload is reasonable.

70.6%

12.4%

17.0%

2,439 2

Agree-disagree 2014 11

• My talents are used well in the workplace.

64.8%

14.5%

20.7%

2,396 9

Agree-disagree 2014 12

• I know how my work relates to the agency's goals and priorities.

89.7%

6.2%

4.1%

2,455 5

Agree-disagree 2014 13 The work I do is important.

89.2%

7.6%

3.2%

2,418 6

Agree-disagree 2014 14 Physical conditions (for example, noise level, temperature, lighting, cleanliness in the workplace) allow employees to perform their jobs well.

78.6%

10.4%

11.0%

2,458 4

Agree-disagree 2014 15 My performance appraisal is a fair reflection of my performance.

73.4%

12.1%

14.4%

2,429 32 Agree-disagree 2014 16 I am held accountable for achieving results.

85.9%

9.7%

4.5%

2,437 17 Agree-disagree 2014 17

• I can disclose a suspected violation of any law, rule or regulation without fear of reprisal.

75.1%

13.3%

11.6%

2,383 79 Agree-disagree 2014 18 My training needs are assessed.

60.7%

20.4%

18.8%

2,438 15 Agree-disagree 2014 19 In my most recent performance appraisal, I understood what I had to do to be rated at different performance levels (for example, Fully Successful, Outstanding).

64.8%

14.7%

20.6%

2,420 45 Agree-disagree 2014 20

• The people I work with cooperate to get the job done.

82.0%

10.1%

7.9%

2,465 N/A Agree-disagree 2014 21 My work unit is able to recruit people with the right skills.

63.1%

18.5%

18.4%

2,394 68 Agree-disagree 2014 22 Promotions in my work unit are based on merit.

49.5%

26.1%

24.3%

2,252 199 Agree-disagree 2014 23 In my work unit, steps are taken to deal with a poor performer who cannot or will not improve.

34.3%

30.0%

35.7%

2,075 380 Agree-disagree 2014 24

• In my work unit, differences in performance are recognized in a meaningful way.

41.8%

29.7%

28.5%

2,258 200 Agree-disagree 2014 25 Awards in my work unit depend on how well employees perform their jobs.

50.1%

24.0%

25.9%

2,249 202 Agree-disagree 2014 26 Employees in my work unit share job knowledge with each other.

82.4%

9.4%

8.2%

2,449 10 Agree-disagree 2014 27 The skill level in my work unit has improved in the past year.

57.3%

27.1%

15.6%

2,338 122 Good-poor 2014 28 How would you rate the overall quality of work done by your work unit?

88.7%

9.5%

1.7%

2,466 N/A Agree-disagree 2014 29

• The workforce has the job-relevant knowledge and skills necessary to accomplish organizational goals.

80.7%

10.7%

8.6%

2,415 32 Agree-disagree 2014 30 Employees have a feeling of personal empowerment with respect to work processes.

57.6%

21.4%

21.1%

2,372 71 Agree-disagree 2014 31 Employees are recognized for providing high quality products and services.

63.9%

17.6%

18.5%

2,399 38 Agree-disagree 2014 32 Creativity and innovation are rewarded.

47.7%

27.0%

25.2%

2,339 97 Agree-disagree 2014 33 Pay raises depend on how well employees perform their jobs.

24.5%

29.0%

46.6%

2,241 192 Agree-disagree 2014 34 Policies and programs promote diversity in the workplace (for example, recruiting minorities and women, training in awareness of diversity issues, mentoring).

75.4%

15.9%

8.7%

2,321 117 Agree-disagree 2014 35 Employees are protected from health and safety hazards on the job.

90.7%

6.1%

3.2%

2,415 25 Agree-disagree 2014 36 My organization has prepared employees for potential security threats.

84.1%

10.3%

5.6%

2,405 24 Agree-disagree 2014 37 Arbitrary action, personal favoritism and coercion for partisan political purposes are not tolerated.

60.5%

19.8%

19.7%

2,254 180 Agree-disagree 2014 38 Prohibited Personnel Practices (for example, illegally discriminating for or against any employee/applicant, obstructing a person's right to compete for employment, knowingly violating veterans' preference requirements) are not tolerated.

75.5%

14.8%

9.6%

2,219 207 Agree-disagree 2014 39 My agency is successful at accomplishing its mission.

88.7%

8.0%

3.3%

2,424 16 Agree-disagree 2014 40

• I recommend my organization as a good place to work.

78.7%

13.3%

7.9%

2,435 N/A Agree-disagree 2014 41

• I believe the results of this survey will be used to make my agency a better place to work.

57.5%

22.2%

20.3%

2,351 92 Agree-disagree 2014 42 My supervisor supports my need to balance work and other life issues.

89.3%

5.2%

5.5%

2,433 8

Agree-disagree 2014 43 My supervisor provides me with opportunities to demonstrate my leadership skills.

78.2%

11.2%

10.6%

2,424 10 Agree-disagree 2014 44 Discussions with my supervisor about my performance are worthwhile.

71.6%

13.9%

14.4%

2,407 16 Agree-disagree 2014 45 My supervisor is committed to a workforce representative of all segments of society.

79.5%

15.0%

5.5%

2,215 216 Agree-disagree 2014 46 My supervisor provides me with constructive suggestions to improve my job performance.

71.7%

14.4%

13.8%

2,424 7

Trend Core Survey Agree-disagree 2014 47 Supervisors in my work unit support employee development.

80.6%

11.2%

8.2%

2,405 30 Agree-disagree 2014 48 My supervisor listens to what I have to say.

84.0%

8.2%

7.7%

2,435 N/A Agree-disagree 2014 49 My supervisor treats me with respect.

87.1%

6.8%

6.1%

2,432 N/A Agree-disagree 2014 50 In the last six months, my supervisor has talked with me about my performance.

92.4%

4.7%

2.9%

2,430 N/A Agree-disagree 2014 51 I have trust and confidence in my supervisor.

76.7%

11.4%

11.9%

2,432 N/A Good-poor 2014 52 Overall, how good a job do you feel is being done by your immediate supervisor?

79.1%

12.8%

8.1%

2,434 N/A Agree-disagree 2014 53 In my organization, senior leaders generate high levels of motivation and commitment in the workforce.

55.2%

21.9%

22.9%

2,405 22 Agree-disagree 2014 54 My organization's senior leaders maintain high standards of honesty and integrity.

68.0%

17.3%

14.7%

2,323 103 Agree-disagree 2014 55 Supervisors work well with employees of different backgrounds.

75.8%

14.9%

9.3%

2,305 101 Agree-disagree 2014 56

• Managers communicate the goals and priorities of the organization.

72.8%

14.7%

12.6%

2,396 17 Agree-disagree 2014 57 Managers review and evaluate the organization's progress toward meeting its goals and objectives.

71.7%

18.2%

10.1%

2,284 130 Agree-disagree 2014 58 Managers promote communication among different work units (for example, about projects, goals, needed resources).

66.6%

16.4%

17.1%

2,350 66 Agree-disagree 2014 59 Managers support collaboration across work units to accomplish work objectives.

71.0%

14.7%

14.3%

2,362 57 Good-poor 2014 60 Overall, how good a job do you feel is being done by the manager directly above your immediate supervisor?

69.7%

18.9%

11.3%

2,352 71 Agree-disagree 2014 61 I have a high level of respect for my organization's senior leaders.

65.8%

18.1%

16.0%

2,408 13 Agree-disagree 2014 62 Senior leaders demonstrate support for Work/Life programs.

80.5%

12.5%

6.9%

2,362 59 Satisfied

-dissatisfied 2014 63

• How satisfied are you with your involvement in decisions that affect your work?

65.5%

16.7%

17.8%

2,416 N/A Satisfied

-dissatisfied 2014 64

• How satisfied are you with the information you receive from management on what's going on in your organization?

66.4%

18.2%

15.4%

2,410 N/A Satisfied

-dissatisfied 2014 65

• How satisfied are you with the recognition you receive for doing a good job?

61.7%

18.2%

20.1%

2,409 N/A Satisfied

-dissatisfied 2014 66 How satisfied are you with the policies and practices of your senior leaders?

58.1%

24.4%

17.5%

2,402 N/A Satisfied

-dissatisfied 2014 67 How satisfied are you with your opportunity to get a better job in your organization?

45.9%

24.3%

29.8%

2,409 N/A Satisfied

-dissatisfied 2014 68 How satisfied are you with the training you receive for your present job?

67.7%

19.5%

12.8%

2,410 N/A Satisfied

-dissatisfied 2014 69

• Considering everything, how satisfied are you with your job?

74.7%

14.4%

10.9%

2,402 N/A Satisfied

-dissatisfied 2014 70 Considering everything, how satisfied are you with your pay?

66.6%

16.1%

17.3%

2,411 N/A Satisfied

-dissatisfied 2014 71

• Considering everything, how satisfied are you with your organization?

70.6%

16.6%

12.8%

2,407 N/A Agree-disagree 2013 1

• I am given a real opportunity to improve my skills in my organization.

73.9%

13.9%

12.2%

2,507 N/A Agree-disagree 2013 2

I have enough information to do my job well.

82.7%

9.8%

7.5%

2,488 N/A Agree-disagree 2013 3

I feel encouraged to come up with new and better ways of doing things.

65.9%

17.2%

16.9%

2,491 N/A Agree-disagree 2013 4

My work gives me a feeling of personal accomplishment.

76.9%

12.5%

10.6%

2,500 N/A Agree-disagree 2013 5

I like the kind of work I do.

83.2%

11.1%

5.8%

2,481 N/A Agree-disagree 2013 6

I know what is expected of me on the job.

83.3%

8.6%

8.0%

2,485 N/A Agree-disagree 2013 7

When needed I am willing to put in the extra effort to get a job done.

96.2%

2.3%

1.6%

2,497 N/A Agree-disagree 2013 8

I am constantly looking for ways to do my job better.

90.1%

7.5%

2.4%

2,499 N/A Agree-disagree 2013 9

I have sufficient resources (for example, people, materials, budget) to get my job done.

64.5%

13.6%

21.9%

2,497 8

Agree-disagree 2013 10

• My workload is reasonable.

70.3%

13.1%

16.6%

2,494 1

Agree-disagree 2013 11

• My talents are used well in the workplace.

64.7%

15.1%

20.2%

2,449 12 Agree-disagree 2013 12

• I know how my work relates to the agency's goals and priorities.

90.1%

6.4%

3.5%

2,498 1

Agree-disagree 2013 13 The work I do is important.

89.2%

7.8%

3.0%

2,477 2

Agree-disagree 2013 14 Physical conditions (for example, noise level, temperature, lighting, cleanliness in the workplace) allow employees to perform their jobs well.

79.4%

9.7%

10.9%

2,501 4

Agree-disagree 2013 15 My performance appraisal is a fair reflection of my performance.

72.6%

13.0%

14.3%

2,481 24 Agree-disagree 2013 16 I am held accountable for achieving results.

85.5%

10.2%

4.3%

2,488 6

Agree-disagree 2013 17

• I can disclose a suspected violation of any law, rule or regulation without fear of reprisal.

75.1%

13.4%

11.5%

2,427 70 Agree-disagree 2013 18 My training needs are assessed.

57.2%

22.6%

20.3%

2,474 22 Agree-disagree 2013 19 In my most recent performance appraisal, I understood what I had to do to be rated at different performance levels (for example, Fully Successful, Outstanding).

63.5%

15.5%

21.0%

2,461 47 Agree-disagree 2013 20

• The people I work with cooperate to get the job done.

83.1%

9.6%

7.4%

2,503 N/A Agree-disagree 2013 21 My work unit is able to recruit people with the right skills.

59.0%

20.4%

20.5%

2,430 75 Agree-disagree 2013 22 Promotions in my work unit are based on merit.

49.0%

26.0%

25.0%

2,310 188 Agree-disagree 2013 23 In my work unit, steps are taken to deal with a poor performer who cannot or will not improve.

34.1%

30.5%

35.4%

2,151 347 Agree-disagree 2013 24

• In my work unit, differences in performance are recognized in a meaningful way.

43.7%

27.3%

29.0%

2,313 188 Agree-disagree 2013 25 Awards in my work unit depend on how well employees perform their jobs.

52.3%

21.6%

26.2%

2,339 160 Agree-disagree 2013 26 Employees in my work unit share job knowledge with each other.

81.6%

10.2%

8.2%

2,492 12 Agree-disagree 2013 27 The skill level in my work unit has improved in the past year.

58.0%

27.8%

14.2%

2,383 119 Good-poor 2013 28 How would you rate the overall quality of work done by your work unit?

90.5%

7.6%

1.9%

2,499 N/A Agree-disagree 2013 29

• The workforce has the job-relevant knowledge and skills necessary to accomplish organizational goals.

81.6%

11.4%

7.0%

2,451 30 Agree-disagree 2013 30 Employees have a feeling of personal empowerment with respect to work processes.

58.2%

21.8%

20.1%

2,416 68

Trend Core Survey Agree-disagree 2013 31 Employees are recognized for providing high quality products and services.

65.1%

18.2%

16.7%

2,435 38 Agree-disagree 2013 32 Creativity and innovation are rewarded.

49.2%

26.3%

24.5%

2,379 96 Agree-disagree 2013 33 Pay raises depend on how well employees perform their jobs.

22.8%

30.5%

46.8%

2,285 182 Agree-disagree 2013 34 Policies and programs promote diversity in the workplace (for example, recruiting minorities and women, training in awareness of diversity issues, mentoring).

74.1%

17.8%

8.1%

2,381 98 Agree-disagree 2013 35 Employees are protected from health and safety hazards on the job.

91.6%

5.7%

2.7%

2,459 20 Agree-disagree 2013 36 My organization has prepared employees for potential security threats.

84.7%

10.6%

4.7%

2,452 25 Agree-disagree 2013 37 Arbitrary action, personal favoritism and coercion for partisan political purposes are not tolerated.

62.0%

18.3%

19.7%

2,320 162 Agree-disagree 2013 38 Prohibited Personnel Practices (for example, illegally discriminating for or against any employee/applicant, obstructing a person's right to compete for employment, knowingly violating veterans' preference requirements) are not tolerated.

76.6%

14.5%

8.9%

2,233 236 Agree-disagree 2013 39 My agency is successful at accomplishing its mission.

89.1%

7.5%

3.4%

2,452 22 Agree-disagree 2013 40

• I recommend my organization as a good place to work.

80.5%

11.7%

7.8%

2,479 N/A Agree-disagree 2013 41

• I believe the results of this survey will be used to make my agency a better place to work.

58.3%

22.3%

19.4%

2,345 136 Agree-disagree 2013 42 My supervisor supports my need to balance work and other life issues.

88.7%

5.4%

5.8%

2,467 11 Agree-disagree 2013 43 My supervisor provides me with opportunities to demonstrate my leadership skills.

75.8%

13.1%

11.1%

2,458 13 Agree-disagree 2013 44 Discussions with my supervisor about my performance are worthwhile.

70.1%

15.1%

14.8%

2,452 17 Agree-disagree 2013 45 My supervisor is committed to a workforce representative of all segments of society.

76.1%

18.1%

5.8%

2,219 247 Agree-disagree 2013 46 My supervisor provides me with constructive suggestions to improve my job performance.

68.7%

17.6%

13.7%

2,456 14 Agree-disagree 2013 47 Supervisors in my work unit support employee development.

79.4%

12.3%

8.2%

2,447 27 Agree-disagree 2013 48 My supervisor listens to what I have to say.

83.6%

8.2%

8.2%

2,472 N/A Agree-disagree 2013 49 My supervisor treats me with respect.

86.7%

7.2%

6.1%

2,473 N/A Agree-disagree 2013 50 In the last six months, my supervisor has talked with me about my performance.

91.5%

4.8%

3.7%

2,465 N/A Agree-disagree 2013 51 I have trust and confidence in my supervisor.

75.1%

13.3%

11.5%

2,468 N/A Good-poor 2013 52 Overall, how good a job do you feel is being done by your immediate supervisor?

78.4%

13.0%

8.7%

2,468 N/A Agree-disagree 2013 53 In my organization, senior leaders generate high levels of motivation and commitment in the workforce.

56.6%

23.0%

20.4%

2,437 21 Agree-disagree 2013 54 My organization's senior leaders maintain high standards of honesty and integrity.

70.0%

17.8%

12.2%

2,407 54 Agree-disagree 2013 55 Supervisors work well with employees of different backgrounds.

76.3%

14.8%

8.9%

2,352 101 Agree-disagree 2013 56

• Managers communicate the goals and priorities of the organization.

74.1%

15.1%

10.8%

2,429 17 Agree-disagree 2013 57 Managers review and evaluate the organization's progress toward meeting its goals and objectives.

73.6%

17.2%

9.1%

2,325 117 Agree-disagree 2013 58 Managers promote communication among different work units (for example, about projects, goals, needed resources).

66.2%

18.4%

15.4%

2,403 47 Agree-disagree 2013 59 Managers support collaboration across work units to accomplish work objectives.

70.0%

16.5%

13.5%

2,417 35 Good-poor 2013 60 Overall, how good a job do you feel is being done by the manager directly above your immediate supervisor?

71.3%

19.0%

9.8%

2,372 87 Agree-disagree 2013 61 I have a high level of respect for my organization's senior leaders.

66.9%

18.3%

14.8%

2,445 11 Agree-disagree 2013 62 Senior leaders demonstrate support for Work/Life programs.

79.9%

13.0%

7.1%

2,383 72 Satisfied

-dissatisfied 2013 63

• How satisfied are you with your involvement in decisions that affect your work?

65.0%

18.4%

16.6%

2,452 N/A Satisfied

-dissatisfied 2013 64

• How satisfied are you with the information you receive from management on what's going on in your organization?

64.3%

19.8%

15.9%

2,450 N/A Satisfied

-dissatisfied 2013 65

• How satisfied are you with the recognition you receive for doing a good job?

61.8%

18.4%

19.9%

2,444 N/A Satisfied

-dissatisfied 2013 66 How satisfied are you with the policies and practices of your senior leaders?

58.5%

24.1%

17.4%

2,442 N/A Satisfied

-dissatisfied 2013 67 How satisfied are you with your opportunity to get a better job in your organization?

43.4%

26.3%

30.3%

2,446 N/A Satisfied

-dissatisfied 2013 68 How satisfied are you with the training you receive for your present job?

62.7%

21.3%

16.0%

2,448 N/A Satisfied

-dissatisfied 2013 69

• Considering everything, how satisfied are you with your job?

74.4%

14.9%

10.8%

2,447 N/A Satisfied

-dissatisfied 2013 70 Considering everything, how satisfied are you with your pay?

62.4%

15.9%

21.7%

2,446 N/A Satisfied

-dissatisfied 2013 71

• Considering everything, how satisfied are you with your organization?

71.4%

16.5%

12.0%

2,447 N/A Agree-disagree 2012 1

• I am given a real opportunity to improve my skills in my organization.

79.6%

9.7%

10.7%

2,706 N/A Agree-disagree 2012 2

I have enough information to do my job well.

83.2%

8.9%

7.9%

2,705 N/A Agree-disagree 2012 3

I feel encouraged to come up with new and better ways of doing things.

68.2%

15.8%

16.0%

2,700 N/A Agree-disagree 2012 4

My work gives me a feeling of personal accomplishment.

77.4%

11.5%

11.1%

2,702 N/A Agree-disagree 2012 5

I like the kind of work I do.

83.8%

10.9%

5.3%

2,700 N/A Agree-disagree 2012 6

I know what is expected of me on the job.

81.7%

9.4%

8.9%

2,693 N/A Agree-disagree 2012 7

When needed I am willing to put in the extra effort to get a job done.

97.3%

1.6%

1.1%

2,701 N/A Agree-disagree 2012 8

I am constantly looking for ways to do my job better.

91.7%

6.3%

2.0%

2,701 N/A Agree-disagree 2012 9

I have sufficient resources (for example, people, materials, budget) to get my job done.

70.6%

12.3%

17.0%

2,703 1

Agree-disagree 2012 10

• My workload is reasonable.

72.2%

12.6%

15.2%

2,703 0

Agree-disagree 2012 11

• My talents are used well in the workplace.

68.3%

12.7%

19.0%

2,675 7

Agree-disagree 2012 12

• I know how my work relates to the agency's goals and priorities.

90.1%

5.6%

4.3%

2,696 3

Agree-disagree 2012 13 The work I do is important.

90.1%

7.4%

2.5%

2,695 3

Trend Core Survey Agree-disagree 2012 14 Physical conditions (for example, noise level, temperature, lighting, cleanliness in the workplace) allow employees to perform their jobs well.

81.8%

9.8%

8.4%

2,690 7

Agree-disagree 2012 15 My performance appraisal is a fair reflection of my performance.

72.7%

12.3%

14.9%

2,675 27 Agree-disagree 2012 16 I am held accountable for achieving results.

87.6%

8.5%

4.0%

2,687 8

Agree-disagree 2012 17

• I can disclose a suspected violation of any law, rule or regulation without fear of reprisal.

76.1%

13.0%

10.9%

2,624 76 Agree-disagree 2012 18 My training needs are assessed.

66.2%

18.6%

15.3%

2,678 23 Agree-disagree 2012 19 In my most recent performance appraisal, I understood what I had to do to be rated at different performance levels (for example, Fully Successful, Outstanding).

65.2%

15.4%

19.4%

2,657 48 Agree-disagree 2012 20

• The people I work with cooperate to get the job done.

84.3%

8.7%

7.0%

2,705 N/A Agree-disagree 2012 21 My work unit is able to recruit people with the right skills.

57.9%

20.8%

21.3%

2,624 82 Agree-disagree 2012 22 Promotions in my work unit are based on merit.

51.7%

24.8%

23.5%

2,499 198 Agree-disagree 2012 23 In my work unit, steps are taken to deal with a poor performer who cannot or will not improve.

36.5%

29.6%

33.8%

2,338 361 Agree-disagree 2012 24

• In my work unit, differences in performance are recognized in a meaningful way.

47.3%

25.7%

27.0%

2,517 183 Agree-disagree 2012 25 Awards in my work unit depend on how well employees perform their jobs.

54.6%

20.3%

25.1%

2,547 152 Agree-disagree 2012 26 Employees in my work unit share job knowledge with each other.

82.1%

9.8%

8.1%

2,694 7

Agree-disagree 2012 27 The skill level in my work unit has improved in the past year.

59.8%

26.3%

13.9%

2,593 109 Good-poor 2012 28 How would you rate the overall quality of work done by your work unit?

89.9%

8.0%

2.0%

2,698 N/A Agree-disagree 2012 29

• The workforce has the job-relevant knowledge and skills necessary to accomplish organizational goals.

83.5%

9.6%

6.9%

2,644 36 Agree-disagree 2012 30 Employees have a feeling of personal empowerment with respect to work processes.

61.6%

18.6%

19.8%

2,615 62 Agree-disagree 2012 31 Employees are recognized for providing high quality products and services.

68.6%

15.5%

15.9%

2,638 35 Agree-disagree 2012 32 Creativity and innovation are rewarded.

52.7%

25.0%

22.3%

2,592 84 Agree-disagree 2012 33 Pay raises depend on how well employees perform their jobs.

27.5%

31.1%

41.4%

2,475 200 Agree-disagree 2012 34 Policies and programs promote diversity in the workplace (for example, recruiting minorities and women, training in awareness of diversity issues, mentoring).

77.1%

15.9%

7.0%

2,535 142 Agree-disagree 2012 35 Employees are protected from health and safety hazards on the job.

92.0%

5.7%

2.3%

2,642 29 Agree-disagree 2012 36 My organization has prepared employees for potential security threats.

84.9%

10.7%

4.3%

2,633 37 Agree-disagree 2012 37 Arbitrary action, personal favoritism and coercion for partisan political purposes are not tolerated.

62.0%

18.9%

19.1%

2,511 160 Agree-disagree 2012 38 Prohibited Personnel Practices (for example, illegally discriminating for or against any employee/applicant, obstructing a person's right to compete for employment, knowingly violating veterans' preference requirements) are not tolerated.

76.4%

14.8%

8.9%

2,439 227 Agree-disagree 2012 39 My agency is successful at accomplishing its mission.

89.3%

7.6%

3.0%

2,652 21 Agree-disagree 2012 40

• I recommend my organization as a good place to work.

81.0%

11.7%

7.3%

2,674 N/A Agree-disagree 2012 41

• I believe the results of this survey will be used to make my agency a better place to work.

64.6%

20.0%

15.4%

2,552 126 Agree-disagree 2012 42 My supervisor supports my need to balance work and other life issues.

88.8%

5.9%

5.3%

2,661 14 Agree-disagree 2012 43 My supervisor provides me with opportunities to demonstrate my leadership skills.

78.0%

11.5%

10.6%

2,659 11 Agree-disagree 2012 44 Discussions with my supervisor about my performance are worthwhile.

71.3%

14.1%

14.6%

2,639 29 Agree-disagree 2012 45 My supervisor is committed to a workforce representative of all segments of society.

75.8%

18.0%

6.2%

2,419 248 Agree-disagree 2012 46 My supervisor provides me with constructive suggestions to improve my job performance.

70.9%

16.3%

12.8%

2,657 11 Agree-disagree 2012 47 Supervisors in my work unit support employee development.

80.0%

11.4%

8.6%

2,644 23 Agree-disagree 2012 48 My supervisor listens to what I have to say.

83.5%

7.7%

8.8%

2,665 N/A Agree-disagree 2012 49 My supervisor treats me with respect.

86.8%

6.7%

6.4%

2,669 N/A Agree-disagree 2012 50 In the last six months, my supervisor has talked with me about my performance.

88.6%

5.8%

5.6%

2,660 N/A Agree-disagree 2012 51 I have trust and confidence in my supervisor.

75.7%

12.3%

12.1%

2,661 N/A Good-poor 2012 52 Overall, how good a job do you feel is being done by your immediate supervisor?

77.8%

13.7%

8.5%

2,661 N/A Agree-disagree 2012 53 In my organization, senior leaders generate high levels of motivation and commitment in the workforce.

59.6%

20.3%

20.1%

2,636 22 Agree-disagree 2012 54 My organization's senior leaders maintain high standards of honesty and integrity.

70.4%

15.6%

14.0%

2,592 63 Agree-disagree 2012 55 Supervisors work well with employees of different backgrounds.

76.6%

13.6%

9.8%

2,565 88 Agree-disagree 2012 56

• Managers communicate the goals and priorities of the organization.

74.8%

13.0%

12.2%

2,629 15 Agree-disagree 2012 57 Managers review and evaluate the organization's progress toward meeting its goals and objectives.

77.0%

14.3%

8.8%

2,549 103 Agree-disagree 2012 58 Managers promote communication among different work units (for example, about projects, goals, needed resources).

69.0%

15.9%

15.1%

2,602 51 Agree-disagree 2012 59 Managers support collaboration across work units to accomplish work objectives.

71.6%

15.6%

12.8%

2,597 48 Good-poor 2012 60 Overall, how good a job do you feel is being done by the manager directly above your immediate supervisor?

71.2%

16.9%

11.9%

2,573 73 Agree-disagree 2012 61 I have a high level of respect for my organization's senior leaders.

67.0%

16.7%

16.2%

2,632 11 Agree-disagree 2012 62 Senior leaders demonstrate support for Work/Life programs.

80.4%

12.4%

7.2%

2,569 81 Satisfied

-dissatisfied 2012 63

• How satisfied are you with your involvement in decisions that affect your work?

66.6%

17.0%

16.5%

2,649 N/A Satisfied

-dissatisfied 2012 64

• How satisfied are you with the information you receive from management on what's going on in your organization?

66.5%

18.5%

15.1%

2,645 N/A Satisfied

-dissatisfied 2012 65

• How satisfied are you with the recognition you receive for doing a good job?

64.0%

17.0%

19.0%

2,644 N/A Satisfied

-dissatisfied 2012 66 How satisfied are you with the policies and practices of your senior leaders?

59.8%

20.8%

19.4%

2,636 N/A Satisfied

-dissatisfied 2012 67 How satisfied are you with your opportunity to get a better job in your organization?

46.8%

25.6%

27.6%

2,637 N/A

Trend Core Survey Satisfied

-dissatisfied 2012 68 How satisfied are you with the training you receive for your present job?

71.3%

17.5%

11.1%

2,629 N/A Satisfied

-dissatisfied 2012 69

• Considering everything, how satisfied are you with your job?

77.4%

11.4%

11.1%

2,642 N/A Satisfied

-dissatisfied 2012 70 Considering everything, how satisfied are you with your pay?

68.9%

14.2%

16.8%

2,640 N/A Satisfied

-dissatisfied 2012 71

• Considering everything, how satisfied are you with your organization?

73.4%

13.8%

12.9%

2,639 N/A Agree-disagree 2011 1

• I am given a real opportunity to improve my skills in my organization.

84.2%

8.6%

7.1%

2,608 N/A Agree-disagree 2011 2

I have enough information to do my job well.

86.0%

7.7%

6.4%

2,609 N/A Agree-disagree 2011 3

I feel encouraged to come up with new and better ways of doing things.

72.3%

14.1%

13.6%

2,609 N/A Agree-disagree 2011 4

My work gives me a feeling of personal accomplishment.

79.3%

12.1%

8.6%

2,605 N/A Agree-disagree 2011 5

I like the kind of work I do.

85.3%

9.8%

4.9%

2,605 N/A Agree-disagree 2011 6

I know what is expected of me on the job.

83.7%

9.5%

6.8%

2,597 N/A Agree-disagree 2011 7

When needed I am willing to put in the extra effort to get a job done.

98.2%

1.3%

0.5%

2,606 N/A Agree-disagree 2011 8

I am constantly looking for ways to do my job better.

92.4%

6.4%

1.3%

2,601 N/A Agree-disagree 2011 9

I have sufficient resources (for example, people, materials, budget) to get my job done.

70.7%

12.2%

17.0%

2,599 4

Agree-disagree 2011 10

• My workload is reasonable.

73.9%

11.6%

14.4%

2,600 4

Agree-disagree 2011 11

• My talents are used well in the workplace.

68.9%

14.5%

16.5%

2,589 13 Agree-disagree 2011 12

• I know how my work relates to the agency's goals and priorities.

91.0%

5.6%

3.4%

2,602 1

Agree-disagree 2011 13 The work I do is important.

90.6%

7.0%

2.5%

2,598 5

Agree-disagree 2011 14 Physical conditions (for example, noise level, temperature, lighting, cleanliness in the workplace) allow employees to perform their jobs well.

83.4%

8.4%

8.1%

2,594 9

Agree-disagree 2011 15 My performance appraisal is a fair reflection of my performance.

75.9%

11.7%

12.4%

2,580 23 Agree-disagree 2011 16 I am held accountable for achieving results.

88.6%

7.9%

3.4%

2,587 7

Agree-disagree 2011 17

• I can disclose a suspected violation of any law, rule or regulation without fear of reprisal.

78.3%

12.7%

9.0%

2,529 70 Agree-disagree 2011 18 My training needs are assessed.

69.2%

18.4%

12.4%

2,571 21 Agree-disagree 2011 19 In my most recent performance appraisal, I understood what I had to do to be rated at different performance levels (for example, Fully Successful, Outstanding).

70.1%

13.3%

16.6%

2,578 26 Agree-disagree 2011 20

• The people I work with cooperate to get the job done.

85.5%

8.4%

6.1%

2,389 N/A Agree-disagree 2011 21 My work unit is able to recruit people with the right skills.

65.2%

18.2%

16.6%

2,525 83 Agree-disagree 2011 22 Promotions in my work unit are based on merit.

57.9%

23.7%

18.4%

2,433 172 Agree-disagree 2011 23 In my work unit, steps are taken to deal with a poor performer who cannot or will not improve.

39.7%

30.3%

30.0%

2,260 347 Agree-disagree 2011 24

• In my work unit, differences in performance are recognized in a meaningful way.

54.4%

24.7%

20.9%

2,442 162 Agree-disagree 2011 25 Awards in my work unit depend on how well employees perform their jobs.

61.9%

19.1%

19.0%

2,468 138 Agree-disagree 2011 26 Employees in my work unit share job knowledge with each other.

83.2%

9.9%

6.9%

2,598 8

Agree-disagree 2011 27 The skill level in my work unit has improved in the past year.

66.3%

24.0%

9.7%

2,509 87 Good-poor 2011 28 How would you rate the overall quality of work done by your work unit?

90.3%

8.3%

1.4%

2,599 N/A Agree-disagree 2011 29

• The workforce has the job-relevant knowledge and skills necessary to accomplish organizational goals.

85.0%

9.3%

5.6%

2,557 24 Agree-disagree 2011 30 Employees have a feeling of personal empowerment with respect to work processes.

67.3%

18.0%

14.8%

2,525 61 Agree-disagree 2011 31 Employees are recognized for providing high quality products and services.

75.2%

14.2%

10.6%

2,559 28 Agree-disagree 2011 32 Creativity and innovation are rewarded.

59.8%

23.5%

16.7%

2,511 71 Agree-disagree 2011 33 Pay raises depend on how well employees perform their jobs.

35.0%

31.3%

33.6%

2,406 182 Agree-disagree 2011 34 Policies and programs promote diversity in the workplace (for example, recruiting minorities and women, training in awareness of diversity issues, mentoring).

79.8%

14.3%

6.0%

2,474 107 Agree-disagree 2011 35 Employees are protected from health and safety hazards on the job.

92.7%

5.9%

1.4%

2,562 20 Agree-disagree 2011 36 My organization has prepared employees for potential security threats.

85.9%

11.1%

3.1%

2,551 25 Agree-disagree 2011 37 Arbitrary action, personal favoritism and coercion for partisan political purposes are not tolerated.

67.4%

17.6%

15.0%

2,435 139 Agree-disagree 2011 38 Prohibited Personnel Practices (for example, illegally discriminating for or against any employee/applicant, obstructing a person's right to compete for employment, knowingly violating veterans' preference requirements) are not tolerated.

80.4%

12.9%

6.7%

2,412 166 Agree-disagree 2011 39 My agency is successful at accomplishing its mission.

92.3%

5.5%

2.2%

2,552 13 Agree-disagree 2011 40

• I recommend my organization as a good place to work.

84.4%

9.8%

5.8%

2,567 N/A Agree-disagree 2011 41

• I believe the results of this survey will be used to make my agency a better place to work.

69.4%

18.3%

12.3%

2,464 108 Agree-disagree 2011 42 My supervisor supports my need to balance work and other life issues.

88.5%

6.4%

5.0%

2,562 10 Agree-disagree 2011 43 My supervisor provides me with opportunities to demonstrate my leadership skills.

78.8%

12.0%

9.2%

2,560 6

Agree-disagree 2011 44 Discussions with my supervisor about my performance are worthwhile.

74.0%

13.5%

12.5%

2,560 12 Agree-disagree 2011 45 My supervisor is committed to a workforce representative of all segments of society.

77.9%

17.0%

5.2%

2,345 221 Agree-disagree 2011 46 My supervisor provides me with constructive suggestions to improve my job performance.

74.1%

14.4%

11.5%

2,553 9

Agree-disagree 2011 47 Supervisors in my work unit support employee development.

83.7%

9.2%

7.1%

2,545 15 Agree-disagree 2011 48 My supervisor listens to what I have to say.

85.0%

8.0%

7.0%

2,565 N/A Agree-disagree 2011 49 My supervisor treats me with respect.

87.7%

7.0%

5.3%

2,563 N/A Agree-disagree 2011 50 In the last six months, my supervisor has talked with me about my performance.

92.4%

4.6%

3.0%

2,559 N/A Agree-disagree 2011 51 I have trust and confidence in my supervisor.

78.4%

11.9%

9.7%

2,556 N/A Good-poor 2011 52 Overall, how good a job do you feel is being done by your immediate supervisor?

80.6%

11.7%

7.6%

2,561 N/A Agree-disagree 2011 53 In my organization, senior leaders generate high levels of motivation and commitment in the workforce.

66.3%

19.4%

14.2%

2,539 23 Agree-disagree 2011 54 My organization's senior leaders maintain high standards of honesty and integrity.

77.1%

12.8%

10.1%

2,489 64 Agree-disagree 2011 55 Supervisors work well with employees of different backgrounds.

79.9%

13.2%

6.8%

2,480 79

Trend Core Survey Agree-disagree 2011 56

• Managers communicate the goals and priorities of the organization.

79.2%

12.1%

8.6%

2,538 16 Agree-disagree 2011 57 Managers review and evaluate the organization's progress toward meeting its goals and objectives.

79.7%

14.2%

6.1%

2,458 98 Agree-disagree 2011 58 Managers promote communication among different work units (for example, about projects, goals, needed resources).

72.0%

15.4%

12.6%

2,501 50 Agree-disagree 2011 59 Managers support collaboration across work units to accomplish work objectives.

76.0%

12.8%

11.1%

2,494 45 Good-poor 2011 60 Overall, how good a job do you feel is being done by the manager directly above your immediate supervisor?

74.7%

16.3%

9.0%

2,491 56 Agree-disagree 2011 61 I have a high level of respect for my organization's senior leaders.

75.0%

13.9%

11.1%

2,540 9

Agree-disagree 2011 62 Senior leaders demonstrate support for Work/Life programs.

83.2%

11.0%

5.8%

2,495 51 Satisfied

-dissatisfied 2011 63

• How satisfied are you with your involvement in decisions that affect your work?

71.2%

15.9%

12.8%

2,548 N/A Satisfied

-dissatisfied 2011 64

• How satisfied are you with the information you receive from management on what's going on in your organization?

71.9%

16.1%

12.0%

2,545 N/A Satisfied

-dissatisfied 2011 65

• How satisfied are you with the recognition you receive for doing a good job?

70.4%

15.0%

14.6%

2,545 N/A Satisfied

-dissatisfied 2011 66 How satisfied are you with the policies and practices of your senior leaders?

67.6%

19.7%

12.7%

2,548 N/A Satisfied

-dissatisfied 2011 67 How satisfied are you with your opportunity to get a better job in your organization?

54.7%

24.2%

21.1%

2,544 N/A Satisfied

-dissatisfied 2011 68 How satisfied are you with the training you receive for your present job?

75.7%

15.8%

8.5%

2,544 N/A Satisfied

-dissatisfied 2011 69

• Considering everything, how satisfied are you with your job?

80.5%

11.4%

8.1%

2,544 N/A Satisfied

-dissatisfied 2011 70 Considering everything, how satisfied are you with your pay?

76.6%

11.8%

11.6%

2,544 N/A Satisfied

-dissatisfied 2011 71

• Considering everything, how satisfied are you with your organization?

78.3%

12.4%

9.2%

2,543 N/A

• AES prescribed items as of 2017 (5 CFR Part 250, Subpart C)

• • Unweighted count of responses excluding 'Do Not Know' and 'No Basis to Judge' The Dashboard only includes items 1-71.

Percentages are weighted to represent the Agency's population.

The rows above do not include results for any item or year when there were fewer than 4 completed surveys.