ML18179A432
| ML18179A432 | |
| Person / Time | |
|---|---|
| Issue date: | 07/25/2018 |
| From: | Mary Johnson NRC/EDO/DEDR |
| To: | Baker B NRC/OIG/AIGA |
| References | |
| OIG-18-A-16 | |
| Download: ML18179A432 (5) | |
Text
UNITED STATES NUCLEAR REGULATORY COMMISSION WASHINGTON, D.C. 20555-0001 July 25, 2018 MEMORANDUM TO: Dr. Brett M. Baker Assistant Inspector General for Audits Office of the Inspector General FROM: Michael R. Johnson /RA Laura A. Dudes for/
Deputy Executive Director for Reactor and Preparedness Programs Office of the Executive Director for Operations
SUBJECT:
STAFF RESPONSE TO THE OFFICE OF THE INSPECTOR GENERALS EVALUATION OF THE U.S. NUCLEAR REGULATORY COMMISSIONS HEADQUARTERS OPERATIONS CENTER STAFFING (OIG-18-A-16)
The staff has received the Office of the Inspector Generals (OIG) audit report OIG-18-A-16, Evaluation of NRCs Headquarters Operations Center Staffing, dated June 21, 2018 (Agencywide Documents Access and Management System Accession No. ML18172A159). In this report, OIG presents three recommendations to define the mission needs, workload, and skills and competencies of the Headquarters Operations Officer workforce to support achievement of program results. This memorandum provides the staffs responses to the three recommendations, planned actions, and target dates for completion. The U.S. Nuclear Regulatory Commissions (NRC) staff appreciates OIGs evaluation.
The NRC staff believes an adequate response capability has been and remains in place to ensure appropriate and timely responses to nuclear and radiological events. As described in the enclosure, the NRC staff agrees with the three OIG recommendations and plans to develop procedures and guidance in response to the recommendations.
CONTACTS: Michael L. Scott, NSIR/DPR (301) 287-3779 Bo Pham, NSIR/DPR (301) 287-9298
B. Baker Enclosed, please find NRC staff responses to the recommendations from the evaluation report.
If you have any questions, please contact me at (301) 415-1713. You may also contact Michael Scott or Bo Pham. Their contact information is listed at the bottom of the first page of this memorandum.
Enclosure:
Response to OIG Recommendations (OIG-18-A-16) cc: Chairman Svinicki Commissioner Baran Commissioner Burns Commissioner Caputo Commissioner Wright SECY
ML18179A432; Package: ML18172A188 (Incoming)
OFFICE QTE* NSIR/DPR/OB NSIR/DPR NSIR/D OGC OCHCO DEDR MScott RCooke MJohnson NAME C. Raynor BPham* BMcDermott (LDudes for)
DATE 07/10/18 07/06/18 07/10/18 07/12/18 7/11/18 7/25/18 STAFF RESPONSE TO THE OFFICE OF THE INSPECTOR GENERALS EVALUATION OF THE U.S. NUCLEAR REGULATORY COMMISSIONS HEADQUARTERS OPERATIONS CENTER STAFFING (OIG-18-A-16)
The audit report OIG-18-A-16, Evaluation of NRCs Headquarters Operations Center Staffing, issued by the Office of the Inspector General (OIG) provided three recommendations. Below are the OIGs recommendations followed by the U.S. Nuclear Regulatory Commission (NRC) staffs responses, including target dates for completion.
Recommendation 1:
Develop and document a HOO workforce plan that defines the mission needs, workload, and skills and competencies of the HOO workforce to support achievement of program results.
NRC Staff Response The staff agrees with the recommendation.
Staff currently has existing guidance that speak to the mission needs, workload, and skills and competencies of the HOO workforce in separate documents. Staff will develop and update guidance to better define and integrate these areas to support achievement of program results.
The guidance will provide clarity regarding the work performed by HOOs and the resources required to accomplish the work.
Target date for completion: June 28, 2019.
Contact:
Bo Pham, Branch Chief, NSIR/DPR/OB (301) 287-9298 Recommendation 2:
Develop office guidance to conduct periodic assessment of the HOC (Headquarters Operations Center), to include staffing. Guidance should define
- Periodicity or triggering event for assessment.
- Stakeholders to be involved.
- Areas to be assessed.
NRC Staff Response The staff agrees with the recommendation.
Staff will develop a guidance document for periodic assessment of the HOO function, including staffing. The document will provide the governing process and criteria (i.e., periodicity or triggered) for when assessments are needed, and include guidance on the scope of the review and stakeholders involved. The guidance may be combined with the guidance document proposed for Recommendation 1.
Target date for completion: June 28, 2019.
Contact:
Bo Pham, Branch Chief, NSIR/DPR/OB (301) 287-9298 Enclosure
Recommendation 3:
Develop and implement a set of procedures to support human capital management and succession in the HOC, including
- Completed documentation of resource sharing with regions.
- Expedited hiring process for HOO positions.
- Backup pool of qualified HEROs and/or former HOOs.
- Formalize current communications initiatives and methods.
NRC Staff Response The staff agrees with the recommendation.
Staff will develop and implement guidance and procedures to support effective and timely management of HOO staffing, addressing items such as those noted in the OIG recommendation. Staff will document the process to develop, maintain, and integrate backup pools of qualified HEROs and former HOOs to support the HOO shift schedule. Staff will formalize the ongoing initiatives as part of the HOO procedures in order to enhance communication within and among the HOOs and Regional Operations Officers.
By memorandum dated June 25, 2018, staff has completed the documentation of resource sharing between headquarters and regional operations officers. The agreement, which is intended to minimize impacts on staff and to ensure a common understanding of expectations regarding regional support of the HOO function, will be included or referenced in the procedures to be developed as discussed above.
Target date for completion: June 28, 2019.
Contact:
Bo Pham, Branch Chief, NSIR/DPR/OB (301) 287-9298