ML18153B413

Package Consisting of Attachment to Employee Concerns Programs

ML18153B413
Person / Time
Site:	Surry
Issue date:	09/03/1993
From:	Branch M NRC
To:
References
NUDOCS 9312280214
Download: ML18153B413 (9)

Text

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F0I{D 2 REGU-ORY INFORMATION DISTRIBUT~ SYSTEM (RIDS) i;,CCESSION NBR:9312280214 DOC.DATE: 93/09/03 NOTARIZED: NO DOCKET i FACIL:50-281 Surry Power Station, Unit 2, Virginia Electric & Powe 05000281 AUTH.NAME AUTHOR AFFILIATION BRANCH,M.

NRC -

No Detailed A~filiation Give~

RECIP.NAME RECIPIENT AFFILIATION SUB,..'ECT: Pac l<ag e consisting of attachment to "Emp 1 oy ee Cone erns Program. "

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TITLE: Direct Flo~ Distribution: 50 Docket CPD~Avail)

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ROO.I\\! Pl-37 (EXT. 50.:l-2065) TO. ELl:l\\1INATE YOUR NAME FR0/\\1 DISTRIBUTION LISTS FOR DOCU~.!ENTS YOU DON'T NEED!

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Attachment EMPLOYEE CONCERNS PROGRAMS PLANT NAME: SURRY UNITS 1&2 LICENSEE:~ DOCKET I: 280.281 A.

PRO&IWI:

1.

Does the 11c1nse1 have an employee concerns program?

(No)

Conments:

The lic1ns11 does not have I formal ECP program with dedicated staff and budget.

However, th* 11cens11 has implemented an effact1va 10 CFR 60 App1nd1x *a* progr111 that is 1ndep*nd*nt of productive pressures. Elements of this QA program includes problem idant1f1cat1an, r*solut1on, and root cause daterm1nat1ons that may 1nvolv1 amploy11 1ntarv1aws. Add1t1ona11y, Industrial Safety Reporting and the license1 1s HLlllan Resource programs 1nclud1ng grievance, employee ex1t 1ntarv1ews, and Employee Assistance Program (EAP) allows an amploy1* an avenue to 1dant1fy problems and discuss d1ff*r1ng op1n1ons/v1ews.

2.

Has NRC inspected the program? (No) Report# fi.lA B.

SCOPE:

l.

Is it for:

a.

Technical? (Yes, See #1 C011111ent above)

b.

Adm1nistrat1ve? (Yes, Saa 11 Coanant above)

c.

PersonnQ1 issues? (Vas, Saa 11 Co11111ent above)

2.

Does it cover safety as well as non-safety issues?

(YH)

3.

Is 1t designed for:

a.

Nuclear safety? (Saa fl Col'llnttnt above)

b.

Personal safety? (Saa fl C011111ent above)

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c.

Personnel issues - 1nclud1ng union grievances?

(Yes. Sae fl COlllllent above)

4.

Does the program apply to all licensee employees?

(Yes)

5.

Contractors?

(Yes)

6.

7.

Comnent:

Contractors are covered under the plant QA adm1n1strat1va control program.

However. the Grievance process and Exit Interview process 1s not extended to contractors.

Does the licensee require its contractors and their subs to have a similar program?

(No)

Does the licensee conduct an exit interview upon tenninat1ng employees asking if they have any safety concerns?

(Yes)

Co11111ent:

The 11cens,,*, exit 1nterv1,w 1, directed at f1nd1ng why the employee 1s term1nat1ng and does not spec1f1cally ask about safety concerns.

INDEPENDENCE:

1.

What is the title of the person in charge?

N/A

2.

Who do they report to?

N/A

3.

Are they independent of line management?

(The VP Human Resources who is responsible for the grievance. personnel, and EAP 1s 1ndapandent of Nuclear Operations)

4.

Does the ECP use th1rd party consultants?

N/A, C0111M1nt:

The 11cansaa*s EAP uses a third party consultant.

5.

How 1s a concern about a manager or vice president followed I I Del :Jc:JN sn OTSS Tt;,8

D.

RESOURCES:

e up?

Although not formalized, the 11cense* indicated that 1nformat1on would be passed up to th* naxt higher level for d1spos1t1on.

1.

What 1s the size of staff devoted to this program?

Comnent:

The licensee's Station Nuclear Safety group Who adm1n1st1r the DR process and Human Performance Evaluation System 1s comprised of 19 people. There 1s one 1ndustr1al safety coordinator and one personnel supervisor as wall.

2.

What are ECP staff qual1f1cat1ons (technical tra1n1ng, interviewing training, investigator training, other)?

N/A E.

REFERRALS:

1.

Who has followup on concerns (ECP staff, line man*gement, other)?

Th* individual or d1p1rtmttnt r1spons1b1* for the program under which th, concern was processed would have the respons1b111ty for followup and resolution.

F.

CONFIDENTIALITY:

1.

Are the reports confidential?

C011111ant:

Th1s 1tam 1s not applicable since thara is no formal program.

However, b1s1d on r,c,nt examples and discussion with the 11cansaei all personnel related issues are handled 1n a conf1dant1a mannar, with only the appropriate level of management involved w1th resolution).

2.

Who 1s the identity of the alleger made known to (senior management, ECP staff, line management, other)?

Comnent:

Th1s 1t811 1s not applicable. However, 1n resolution of concerns 1dent1f11d through the programs discussed above, the licensee has 1nd1catad that 1nformat1on is shared on a need to know basis and than only to senior management.

3.

Can employees be:

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a.

Anonymous? (Yes)

b.

Report by phone? (Yas)

FEEDBACK:

1.

Is feedback g1ven to tha alleger upon completion of the followup?

(Con111ent:

The 11censea*s DR syst1t11 ask whether the originator request feedback as to rasolut1on. The licensee also 1nd1catad that feedback 1s generally provided to a known*alleger when practical.

2.

Does program reward good ideas?

The 11censae has an 11111ployae suggestion system, which evaluates 1daas and reward employe11 if they 1r1 1mplamanted.

3.

Who, or at what level, makes the final decision of resolution?

F1nal resolution 1s decidad, for the most part by Station N1n1g1111nt with DR resolution being r1vi1w1d by tha Station Nuclear Safety and Operating Co111111ttee.

4.

Are the resolutions of anonymous.concerns disseminated?

If determined to be beneficial ta othar amployaas.

5.

Are resolutions of valid concerns publicized (newsletter.

bulletin board. all hands meeting, other)?

Resolutions are publicized if apprapr1ata and practical.

H.

EFFECTIVENESS:

Sc"d I.

How does the licensee measure the effectiveness of the program?

DR tracking and trending is performed but far tha most part thara 1s no formal ECP and th1s 1tem 1s not applicable.

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2.

Are concerns:

a.

Trended?

Yes, The issue itself 1s if documented on a DR.

b.

Used? (N/A)

3.

In the last three years how many concerns were raised?

Through the HPES 20 concerns wara raised and closed and 17 war, substantiated.

Through the grievance process 42 concerns ware raised, 22 were closed w1th 6 being substantiated.

4.

How are followup techniques used to measure effectiveness

{random survey, interviews, other)?

Trending of DRs and grievances ara used as well as randOfl HPES 1nterv1aws.

5.

How frequently are internal audits of the ECP conducted and by whom?

N/A I.

ADMINISTRATION/TRAINING:

1.

Is ECP prescr1bed by a procedure?

No, Comnents:

As stated 1arliar, the 11cansaa does not hava a formal EC program.

The DR, Safety, and personnel process described abova ara prescribed by po11c1es or procedures

2.

How are employees, as well as contractors, made aware of this program (training, newsletter, bulletin board, other)?

The above process ar* discussed 1n general through employee training or brochures.

ADDITIONAL COMMENTS:

(Including character1stics which make th* program especially effective or ineffective.)

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Tha person completing this form please provide th* fo11ow1ng 1nformat1on to the Regional Office Allegations Coordinator and fax 1t to Richard Rosano at 301-604-3431.

NAME:

TITLE:

PHONE I:

Morris Branch/ Senior Resident/ (804)357-2101 DATE COMPLETED: 9-3-93 L2"d II Def :JcfN sn OTSS Tt,8 9S:LO £66T-OT-60

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