ML18092A188

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Forwards Summary Comparison of Mgt Analysis Co Recommendations W/Pse&G Action Plan Items & Summary Comparison of QA Assessment W/Action Plan
ML18092A188
Person / Time
Site: Salem  
Issue date: 04/27/1984
From: Liden E
Public Service Enterprise Group
To: Varga S
Office of Nuclear Reactor Regulation
Shared Package
ML18092A187 List:
References
NUDOCS 8405310331
Download: ML18092A188 (29)
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Text

OPS~<!

Public Service Electric and Gas Company P.O. Box 236 Hancocks Bridge. New Jersey 08038 Nuclear Department Apr i 1 2 7, 1 9 8 4

u. s. Nuclear Regulatory Commission Off ice of Nuclear Reactor Regulation Division of Licensing Washington, D. C.

20555 Attention:

Mr. Steven A. Varga,. Chief Operating Reactors Branch, No. 1 Gentlemen:

COMPARISON OF MAC RECOMMENDATIONS TO ACTION PLAN COMMITMENTS SALEM GENERATING STATION DOCKET NOS. 50-272 AND 50-311 On April 10, 1984, Public Service Electric & Gas (PSE&G) briefed the Commissioners on Salem Generating Station's per-formance since the Reactor Trip Breaker events that occurred in February, 1983.

One of the issues discussed with the Com-missioners was the PSE&G management diagnostic performed by Management Analysis Company (MAC), Inc.

As a result of these discussions, the Commissioners requested a summary comparison of the MAC recommendations with the PSE&G Action Plan programs developed to address them.

Accordingly, the requested compar-ison listing is provided as Enclosure 1.

Please note that MAC also performed a Quality Assurance Assessment which is also addressed in the Action Plan.

A summary comparison of this assessment with the PSE&G Action Plan is provided as Enclosure 2.

( 8405310331 840427 1 'PDR ADOCK 05000272 I p PDR

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Mr. Steven 4/27/84 Should you have any questions, do not hesitate to contact us.

Enclosures (2)

Sincerely,

~

~'. A. Liden Manager -

Nuclear Licensing and Regulation C

Mr. Donald c. Fischer Licensing Project Manger Mr. James Linville Senior Resident Inspector

ENCLOSURE 1 COMPARISON BETWEEN THE PUBLIC SERVICE ELECTRIC AND GAS COMPANY PLAN FOR THE IMPROVEMENT OF NUCLEAR DEPARTMENT OPERATIONS AND THE MANAGEMENT ASSESSMENT AND ACTION PLAN FOR IMPROVEMENT OF SALEM STATIONS 1 AND 2 OPERATIONS PERFORMED BY MANAGEMENT ANALYSIS COMPANY April 27, 1984

PAGE 1 <F 12 COMPARISON BR"IWEEH 'l'HE.PUBLIC SERVICE ELECTRIC AllD GAS COllPAllY

.PLAN FOR THE IMPROVEll.FBr OF NUCLEAR DEPARTMEHT OPERATIONS AllD THE MANAGEMENT ASSESSMEHT AllD.ACTION PI.All FOR IMPROVEllBIT CW SALEM STATIONS 1 AHD 2 OPERATIONS PERFCIUIED BY MAllAGEMBllT AllALYSIS COllPAllY MAJIAGHMEHT ASSESSMEJfi' AND ACTION PI.All FOR IMPROVF.MDIT PUBLIC.SERVICE ELl!C'l'RIC AllD GAS CDKPAHY llLAll ~

'.I.BB OF SALEM STATIONS 1 MID 2 OPERATIONS IMPROVBllBHT OF llJCLBAR DEPAR'l'llEllT ~~IOllS 4.1.1 2.1.1 Recommended Action Plan for Functional Analysis of the Action Plan for a Functional Analysis of tbe Vice VPN Position and All Direct Reports President - Nuclear Position and Direct Reports e

Objective Objective:

Perform a comprehensive functional analysis of the VPN Perform a comprehensive functional analysis of the position and all positions reporting directly to the Vice President - Nuclear position and all direct VPN to determine priority functions.

Recommend viable report positions to determine priority functions.

structural and/or procedural strategies for main-Recommend viable structural and/or procedural stra-taining centralized and effective management control tegies for maintaining centralized and effective of the Nuclear Department.

management control of the Nuclear Department.

4.1.2 2.1.2 Recomaended Action Plan for Ia proved Effectiveness of Action Pl.an for Improvin2 the Effectiveness of Vorkin2 Working Relationships Between the Nuclear Department Relationships Between the Nuclear Dee!rt:.ent and Cor-~

and Corporate Public Relations, Human Resources and porate Public Relations, HUlliUl Resources and Pur-Purchasing chasing Departments.

Objective Objective:

Improve the effectiveness of the working relationships Improve the effectiveness of the working relationships between the Nuclear Department and Corporate Public between the Nuclear Department and Corporate Public Relations, Human.Resources and Purcha9ing; assess the Relations, Human Resources and Purchasing Departments; feasibility of retaining these functions as matrix assess the feasibility of retaining these functions as agreements-., clarify and formalize all working agree-matrix ~greements; clarify and formalize all working men ts, including agreements about employee performance agreements, including agreements about employee per-evaluations between administrative and functional

~ormance evaluations between administrative and func-managers, and concerns related to personne4 tionai managers, and concerns related to personnel acquisition and purchasing procedures.

acquisition and procurement procedures.

MANAGEMENT ASSESSMENT AND ACTION PLAN FOR IMPROVEMEHT OF SALEM STATIONS 1 AND 2 OPERATIONS 4.1. 3 Recommended Action Plan for Completion and Implementa-tion of the Nuclear Department Policy Manual, VPH-1 and Supportinq Department Procedures Objective Complete the development of the policy manual, Nuclear Department Manual, VPN-1 and ensure the department-wide implementation of policies contained therein.

4.1.4 Recommended Action Plan for Improvinq Communications Between the Nuclear Department and Corporate Objective Assess formal and informal communication systems be-tween Corporate and the Nuclear Department to recom-mend improved information flow processes~ Although the focus of this effort is to increase each organiza-tion's understanding of the other's operational real-ities and the efficiency of their interactions, the accomplishment of this objective will also have a pos-itive impact on improving external relations between PSE&G and regulatory agencies, the media.and the pub-lic.

Ii.*

PAGE 2 CF 12 PUBLIC SERVICE ELECTRIC MID GAS COMPABY PLAH Mil 'lllB IMPROVEMEHT OF IECLBAR DBPARTllEH'l' OPBRATIONS 2.1.3 Action Plan for Completion and laplement:ation of the Nuclear Department Policy Manual, VPH-1 and Supporting Department Procedures Objective; Complete the ongoing development of the policy manual, Nuclear Department Manual, VPN-1 and ensure the department-wide implementation of policies contained therein.

Establish a program for the development and control of implementing procedures and directives.

2.1.4 Action Plan for Iaprovinq eo.. unications Between the Nuclear Department and Corporate Objective:

Assess formal and informal communication systems between Corporate and the Nuclear Department to recommend improved information flow processes.

Although the focus of this effort is to increase each organization's understanding of the other's operational realities and the efficiency of their interactions, the accomplishment of this objective will also have a positive impact on improving external relations between PSE&G and regulatory agencies, the media and the public.

MAHAGEMEHT ASSESSMFBT AND ACTIOH PLAN FOR IMPROVEMEHT OF SALHM STATIONS 1 AND 2 OPERATIONS 4.1.5 Recommended Action Plan for a Detailed Transition Manageaent Process Objective*

Develop and implement an integrated transition manage-ment process which will assist management to:

1.

Identify and address any remaining adverse effects of the recent Nuclear Department reorganization and relocation in terms of employee perceptions and attitudes (e.g., perceived barriers between the plant organization and other departments which came down from Newark; confusion about responsi-bilities and resulting lack of ownership).

2.

Clarify (and/or develop as necessary) organiza-tional procedures, including departmental inter-face agreements, and functional responsibilities for the implementation of management control sys-tems.

3.

Identify and resolve intra-and inter-departmental communication problems.

4.

Address facilities planning as this relates to problems with geographic fragmentation of work functions or adequate housing of staff resources.

5.

Develop lilealistic plans and implementation sched-ules for the management of future organization tra.nsi tions.

. j PAGE 3 CW 12 PUBLIC SERVICE ELECTRIC AHi> GAS COllPAHY PLA1i1 RlR 'DIB IHPROVEM.EHT OF NUCLEAR DBPARTllBtft' OPl!RATIOllS 2.1.s Action Plan for an Orqanizational TransitiOD'.

Manage11e11t Process Develop and implement an integrated organizational transition management process which will assist man-agement to:

I

1.

~dentify and address any remaining adverse effects cit the recent Nuclear Department reorganization and relocation in terms of employee perceptions and attitudes (e.g., perceived barriers between the plant organization and other departments which relocated from Newark; confusion about responsi-bilities and resulting lack of ownership).

2. Clarify (and/or develop as necessary) organiza-tiona~ procedures, including departmental inter-face agreements, and functional responsibilities for the implementation of management control sys-tems.
3.

Identify and resolve intra-and inter-departmental communication problems.

4.

Address facilities planning as this relates to problems with geographic fragmentation of work functions or adequate housing of staff resources.

5.

Develop realistic plans and implementation sched-ules for the management of future organization

  • ** transitions
  • MAHAG~ ASSESSMENT AND ACTION PLAN FOR IMPROVF..HEH'l' OF SALEM STATIONS 1 AND 2 OPERATIONS Recommended Action Plan to llllprove Safety Management Activities Objective Identify necessary changes to existing safety manage-ment activities (e.g., SORC, NRB, etc.) which would maximize the effective use of PSE&G resources in a manner consistent with the need to assure safe, reli-able operation of the plant.

Establish a transition plan for implementing the desired changes in accord-ance with internal PSE&G constraints and NRC related licensing requirements.

4.2.2 Recomaended Action Plan to llllprove Comait:aent Identi-fication, Tracking and Closeout Objective Identify and implement the necessary changes for in-creased effectiveness of PSE&G commitment tracking activities to further assure that regulatory-related commitments are established and closed out in a reasonable time frame and with acceptable content.

PAGE 4 OF 12 PUBLIC SERVICE ELB::TRIC AND GAS <DMPAHY PI.All ma 'DIE IMPROVDIEH'l' OF WCI.EAR DEPARTllBHT OPmATIONS 2.2.1 Action Plan to Iaprove Safety.Review ManaCJ!!!Dt.Acti-vities Objective:

Evaluate the existing safety review management activi~

ties to address improvements that would maximize the effective use of resources in a manner consistent with the need to assure safe, reliable operation of the plants.

2.2.2 Action Plan to Improve Oomait:.ent Identification, Tracking and Close-out Objective:

Identify and implement changes to consolidate and im-prove PSE&G commitment tracking systems to assure that established commitments are acceptably closed-out in reasonable time frames.

An additional objective is to clearly define the authority to make commitments with-in the Nuclear Department.

MANAGEMENT ASSESSMENT AND ACTION PLAN FOR IMPROVEMENT OF SALEM STATIONS 1 AND 2 OPERATIONS

  • 4.3.1 Recommended Action Plan to Implement a Fully Inte-qrated Confiquration Manaqeaent Proqram Objective Ensure that the Nuclear Department has an integrated program which will effectively control the configura-tion of the nuclear station.*

Recommended Action Plan to Improve the Change Control Process Objective Make the design change process more efficient and effective by: 1) establishing, for each plant segment, a single dllliign engineer and a single operations engi-neer responsible for that plant segment; 2) stream-lining the DCR/DCP process; and 3) ensuring.that the DCN process_ incorporates changes to design d~awings in a timely manner.

PAGE 5 OF 12 PUBLIC SERVICE FLECi'RIC AND GAS OOMPAllY PI.AH FOR 'DIE

.IMPRDVEllEllT OP llJCLEAR DKPAR'l'llEllT <PERATIOHS 2.3.1 Action Plan* to Iaplement a Fully Integrated Configura-tion Manaqement Proqraa Objective:

Ensure that the Nuclear Department has an integrated program which will effective!y control the configura-tion of the nuclear stations.

Configuration management is a program comprised of many individual elements within the areas of configur-ation identification, configuration control, configur-ation status and configuration verification.

Most, if not all, of the individual elements currently exist within the Nuclear Department.

The goal of this action plan is to ensure that all elements of a con-figuration management program are fully integrated and implemented.

Action Plan to Improve Change Control Process Objecti~:

Make the design change process more efficient and more effective.

Give particular consideration to screening potential changes, streamlining the Design Change Re-quest/Design Change Package process and incorporating completed changes into appropriate key design docu-m*ents.

PAGE 6 OF 12 MAHAGBMEHT ASSF..sSMENT AND.ACTIOH PI.AH FOR IMPROVEMOIT PUBLIC SERVICE llLPVl'RIC AllD GAS <DllPAHY PLAN la\\. 'IBB OF SALEM STATIOHS 1 AND 2 OPERATIOHS IMPROVEMENT OF NUCLEAR DBPAR'l'lll!HT OPllBATIOllS 4.4.1 2.4.1 Recommended Action Plan for Maintaining Plant Cleanli-Action Plan for Maintainin2 Plant Clean~.. it,,od ness and General Appearance at a High Level General Appearance at a Biqh Standard

'...,... :.~ c..*. '

Objective Objective:

Establish and implement a plan by which the cleanli-.

Establish and implement a plan by which the cleanli-ness and general appearance of the station can be ness and general appearance of the station can be maintained at a high level, regardless of operating maintaine~ at a high level, appropriate to operating conditions.

conditions.

4.4.2 2.4.2 Recommended Action Plan for Compliance Monitoring of Action Plan for Compliance Monitorin2 of Technical and Technical and Equiiaent Specifications Equiiment Specifications Objective Objective:

Ensure that there is complete definition and appro-Enhance the existance of a complete and viable tech-priate compliance monitoring of technical specifica-nical and equipment specification program for safe, e tions and equipment specifications for safe, efficient efficient and reliable operations.

and reliable operations.

4.4.J 2.4.3 Recommended Action Plan for Post ModificationlPost Action Plan for Post ModificationlPost Repair Testin2 Repair Testing Objective Iii.

  • Objective:

Strengthen the post modification ~nd post repair "6trengthen the post modification and post repair testing requirements and procedures.

i testing requirements and procedures.

PAGE 7 OF 12 MANAGEMmft'*ASSESSMENT AND l\\CTION PLAN FOR IMPROVEMENT PUBLIC SERVICE ELECTRIC ARD GAS COllPABY PLAN FOR DIE OF SALFJI STATIONS 1 AHO 2 OPERATIONS IMPROVEMENT OF llECLEAR DEPARTMEllT OPERATIONS 4.4.4 2.4.4 Recommended Action Plan for Site Protection and Action Plan for Site Protection and Eliler2~! I Emergency Preparedness Preparedness Objective O~jective:

Ensure that plant security, emergency preparedness, Ensure that plant secur~ty, emergency preparedness, fire protection and personnel safety are maintained at fire protection and per-sonriel safety are maintained at high performance levels.

high performance levels.

4.4.5 2.4.5 Recommended Action Plan to Strenthen the Nuclear Action Plan to Strengthen the Hoclear Engineerin2 Enqineering Organization and Improve Coordination..

Organization and Improve Coordination Between llllclear Between Hu.clear Engineering and ~rations Engineering and Operations Objective Objective:

Strengthen the Nuclear Engineering organization and Strengthen the Nuclear Engineering organization and improve coordination between Engineering and Opera-improve coordination between Engineering and tions by:

staffing vacant Engineering supervisory Operations.

positions; implementing additional management pro-cesses for planning and statusing work; and es ta-

/

blishing more effective coordination processes between Nuclear Engineering and Operations.

PAGE 8 OF 12 MANAGEMENT ASSF.SSMENT AHO ACTION PLAN FOR IMPROVEMENT PUBLIC SERVICE ELECTRIC AHD GAS CXlMPAllY PLAH FOR THE.

OF SALEM STATIONS 1 AND 2 OPERATIONS IMPROvmtHNT OF HUCLBAR DEPARTMEHT <PERATIOllS 4.5.1 2.5.1 Recommended Action Plan for Improving the QAD Organi-Action Plan for Improving the Quality Assur~ce zation Department Organization

  • .f.. ~t.'rf:*:>t:,_

Objective Objective:

Improve* the internal capacity of the QAD to manage the Improve the internal capability of the Quality.. Ass~

Salem QA program.

ance Department (QAD) to mana_g~ the Salem QUality surance (QA) program through enhanced communications.

I 4.5.2 I

2.s*.2 Recommended Action Plan for Improved Interdepartmental Action Plan for Ia proved Interdepartmental Relation-Relationships Between the QAD and Other Nuclear ships Between the QU.alitl Assurance and other Huclear Departaent Organizations Department Organizations Objective Objective:

Improve coordination procedures and working relation-Improve coordination procedures and working relation-ships between QAD and other Nuclear Department organi-ships between the Quality Assurance (QA) and other zations.

Nuclear Department organizations.

e 4.5.3 2.5.3 Recommended Action Plan for Improving QA Procedures Action Plan for Improving the Quality Assurance and Work Activities Deparblent Procedures and Work Activities Objective Objective:

Improve Qi..procedures and work activities as these Improve Quality Assurance procedures and work acti vi-relate to QA auditing, monitoring and ~ inspection ties as these relate to auditing, moni taring and QUal-functions.

Improve quality engineering r~view during

  • 'i. ty Control inspection functions.

Improve quality en-the procurement cycle.

Improve QA noncontormance gineering review during the procurement cycle.

Im-control activity.

prove QA nonconformance control activity.

HAHAGEMEll'l' ASSESSMO.T AND liCTION PLAN FOR IMPROVEMENT OF SALEM STATIONS 1 AHD 2 OPERATIONS 4.6.1 Recommended Action Plan for Clarifying Organizational Responsibilities and Interfaces in the Maintenance Area Objective Clarify jurisdictional responsibilities and account-abilities between the Salem Maintenance organization and the Nuclear Site Maintenance organization and establish the Nuclear Site Maintenance Group as an effective support organization to the operating units on Artificial Island.

4.6.2 Recommended Action Plans for Enhancing Maintenance Planning, Monitoring and Control Objective Provide ready access to maintenance work order infor-mation to facilitate the planning, scheduling and analysis of maintenance work activities.

4.6.3 Rec011111ended ActionPlan to Reduce the Number of Backlogged Maintenance Work Items Objectite Reduce the number of backlogged work or1ers to provide improved maintenance support.

PAGE 9 OF 12"'

PUBLIC SERVICE ELJCl'R.IC AHD GAS COMPAllY PI.All ftlR THE IHPROVEMDIT OF l<<JCLEAR DEPARTMEllT OPERATIOHS 2.6.1 Action Plan for Clarifying Organizational Respensibil-i ty and Interfaces in the Maintenan~ >......... -

Objective:

Clarify organizational responsibilities and account-abilities associated with the Maintenance function,.mid establish a maintenance management structure that...,

effectively and efficiently meets the needs of the Nuclear Department.

2.6.2 Action Plans for Enhancing Maintenance Planning, Honitorinq, and Cont:rol Objective:

Provide a managed maintenance program to facilitat~

the planning, scheduling and analysis of mai~tenanc..,

work activities.

2.6.3 Action* Plan to Reduce the 111mber of Backloqged Maintenance Work Ite111B Objective:

Reduce the non-outage work order backlog to permit current maintenance activities to be completed in a timely, well planned manner *

._------------------------~-------+--------------------*----------*-**---***---*-**.. *--* **-

---~-~~~~~~~~~~~~~~~~~~~~~~~~~

PAGE 10 OF.._12 HANAGIMBHT ASSESSMENT AND.ACTION PLAN FOO. IMPROVEMENT PUBLIC SERVICE ELFX!TRIC MID GAS COllPAllY PI.All ftB "DIB OF SALEH STATIONS 1 AND 2 OPERATIONS IMPROVBMElllT OF aJCLBAll DKPARTIUlll'l' OPBRATIOllS -

4.6.4 2.6.4 Recomaended Action Plan for Improved Maint,enance Cali-Action Plan for Iaproved Maintenance. Calibration and bration and Control of Measuring and Test Equipient Control of lleasurin2 and Test F.qui~~t....

Objective Objective:

Ensure that the calibration and control of measuring Ensure that calibration and control of measuring and and test equipment is maintained at a high level of test equipment is maintained at a high level of e performance.

performance.

4.6.5 2.6.S Recommended Action Plan for Organizing for outage Action Plan for Organizin2 for outage Manaqeaent and Mana2ement Iaprovin2 t:he Plannin2* Monitorin2 and Controllln2 of Outage Objective Objective:

Establish an outage management function and consoli-date activities under one manager.

Review and strengthen the outage function including management systems and procedures which will aid in the planning, moni taring and controlling (including costs) of outages.

e 4.6.6 2.6.5 Recommended Action Plan for Improving the Planning.

Action Plan for Organizing for outage Manageaent and Monitoring and Control of outages Iaproving the Planning. llonitorin2 and Controllln2 of Outage*

Objectiv~

Objective:

Develop ~d/or refine management control systems and procedures which will aid in the planning, monitoring Review and strengthen the outage function including and control of all outages.

.., management systems and procedures which will aid in 1

the planning, moni taring and controlling (including costs) of outages.

I

    • -----**---~-----------*---*-*-.. ---

-~ -*----*.

HAHAGEMEN'l' ASSESSME2R AND ACTION PLAN FOR IMPROVEMEN'.r OF SALEM STATIONS 1 AND 2 OPERATIONS

4. 7.1 Recommended Action Plan to Establish an Effective Records Manageaent Program Objective Establish an effective, centralized Records Management program within the Nuclear Department.

4.7.2 Recaaaended Action Plan for Integrating the Doc'Ullent Control Function Objective Integrate document control functions performed by all PSE&G organizations that support the Nuclear Depart-ment.

This applies to both safety and non-safety re-lated documents which support and control the design basis for the plant including drawings, specifica-tions, design criteria, procedures, etc.

4.7.3 Recommended Action Plan for Information Systems Objective Integrate.the management information systems which PSE&G uses to support Nuclear Department activities into a common data base management system.

PAGB 11 C6 12 PUBLIC SERVICE EL~IC AND GAS COMPANY PLAH ftXt 'DIB

  • IMPROVEllEHT OF IECLEAR DEPARTHElft' OPBRATIOHS
2. 7.1 Action Plan to Establish an Effective Recor<ls llanage-ment Proqraa

~.*:*~-. Objective: Establish an effective, centralized record., managemem:

  • program within the Nuclear Department.

e 2.1.2 Action Plan for Integrating t:he Document Control Function Objective: Integrate document control functions performed by all PSE&G organizations that support the Nuclear Depart-ment. This applies to both safety and non-safety re-lated documents which support and control the design basis for the plant including drawings, specifica-tions, design criteria, procedures, etc, ~ 2.7.3 Recownded Action Plan for Infomtion Systeas Objective: Determine the management information needs of the Nuclear Department, evaluate how these needs can be .,met via a common data base management system and con-struct a plan to implement an integrated system.

PAGE 12 OF 12 MANAGEMillT ASSESSMENT AND ACTION PLAN FOR IMPROVEMENT PUBLIC SERVICE ELEC".l'RIC MID GAS CX>MPAHY PLAN FOR TBll OF SALEM STATIONS 1 AND 2 OPERATIONS I.MPROVEMEHT OP l!IJCLEAR IEPARTHEHT OPERATIOKS 4.7.4 2.7.4 Recommended Action Plan for F.nhancing the Training Action Plan for Enhancing the Trainin2 Prevraa*s Program's Capacity to Effectively Support Nuclear Capacity to Effecitveiy Support Buclear Depatt:.ent Deparbaent Training Heeds Trainin2 Heeds Objective Objective: e Continue to develop and improve the Nuclear Training Continue to develop and improve the Nuclear Trianing Center (NTC) organization and training programs Department organization and training programs provided provided by NTC staff. by staff

  • ENCLOSURE 2 COMPARISON BETWEEN THE PUBLIC SERVICE ELECTRIC & GAS COMPANY PLAN FOR THE IMPROVEMENT OF NUCLEAR DEPARTMENT OPERATIONS AND THE ASSESSMENT OF THE OPERATIONS QUALITY ASSURANCE PROGRAM FOR SALEM GENERATING,STATION PERFORMED BY MANAGEMENT ANALYSIS COMPANY April 27, 1984

COMPARISON BE'IWEEll 'l'HE POBLIC SERVICE ELECTRIC Ii GAS CDMPAHY PLAN FOR THE IMPROVEMENT OF NUCLEAR DEPARTMEHT OPBRATIOHS ARD THE ASSESSMENT OF 'DIE OPERATIOHS WALITY ASSURARCE PROGRAM FOR SALEM GENERATING STATIOH PERFORMED-BY MANAGEHENT ANALYSIS CDMPAHY ASSESSMERT OF 'l'HE PUBLIC SERVICE ELECTRIC & GAS COMPANY OPERATIOHS WALITY ASSURANCE PROGRAM FOR SALEM GBHERATING STATIONS c..IITS 1 AND 2 2.1 Identification and Control of Materials, Parts and Components Recomaendations Greater emphasis should be placed on entering identi-fication numbers such as purchase order, QC or folio numbers on work orders requiring safety-related CCis. PAGE 1 OP 13 PUBLIC SERVICE ELECTRIC AHO GAS <X>llPAHY ~ ~ 'DIE IMPROVEMBHT OF NUCLEAR DEPARTMPJn' CP!RA'fJOIS 2.5.3 Action Plan for I*provinq the Quality Assurance Depart:aent Procedures and Work Activities Objective: Improve Quality Assurance procedures and work activi-ties as these relate to auditing, monitoring and QUal-ity Control inspection functions. Improve quality en-gineering review during the procurement cycle. Improve QA nonconformance control activity. Subsequent to the reorganization of the QA function on January 3, 1983, QA Nuclear Operations had initiated actions to assess previous philosophies, methods of implementation, degree of involvement and procedural acceptabililty. This assessment resulted in a plan to restruct'ure the previous QA Manual and update QA pro-cedures to reflect tl1e new organization and revised methods of implementing the QA Program. The plan is presently being implemented. Completion of this acti-vity will ~ addressed here and includes the following~ Clarification of work order traceability requirements for Commercial Catalog Items (CCI)

  • ASSESSMENT OF THE PUBLIC SERVICE ELKCTRIC & GAS COMPAllY OPBRATIOHS ~ALITY ASSURANCE PROGRAM FOR SALEM GERERATING STATIONS.-ITS 1 AHD 2 2.2 Qu&lity Assurance Records Recoamendations It is recommended that an overall assessment be accomplished, taking into consideration all of the past and present systems employed for records manage-ment.

This assessment should include a review of reg-ulatory requirements, ability to retrieve data already in the system, compatibility and interfaces and con-sideration of centralizing all records management for the Nuclear Department under a single organization and system. PAGE 2 C>>' 13. PUBLIC SERVICE ELICJ.'RIC MID GAS CX>MPAllY PLAll mil '11IB IMPROVEl4mfT OF IECLBAR IEPAR'l'lll!lllT ERATIOllS

2. 7.1 Action Plan t:o Bst:ablish an Bffecti"Ve RaccQ:da Management Prograa Objective:

Establish an effective, centralized records management program within the Nuclear Department. PSE&G will perform a survey and analysis of the Nuclear Department's Records Management System. This study will define the baseline of PSE&G's current records management program. The study will develop* specific recommendations for upgrading current capabilities to ensure that the program supports all users within the Nuclear Department. 2.5.3 Action Plan for Improving the Quality Assurance Department Procedures and Work Activities 'W' Completion of this activity, as discussed on page 1, also includes the following: Provisions for additional guidance for classifications of QA records by Technical Document Room (TDR) in additional to documenting the requirements for the TDR storage area

  • ASSESSIUIRT OP "l'llB PUBLIC SERVICE ELBCTRIC Ii GAS COMPAllY OPBRATIORS ~ALITY ASSURANCE PROGRAM FOil SALBll Gl!BERATIHG STATIORS mrrs 1 ARD 2 2.3 Document Control ~ndations A detailed assessment of document control at the Salem station should be performed.

A Nuclear Department system for document control should he established. The system should cover format, preparation, review/ approval, issue, change, distribution and verification of receipt at the point of use. Responsibilities and interfaces of all involved organizations should be clearly stated. 2.4 ec-iblent Management Recom.endations The draft procedures for Commitment Management should be coordinated with affected organizations and issued as approved documents. The Nuclear Licensing and Regulations Department or assigned interfacing group be specifically responsible for verification of status and completion of all com-mitment i terns. QAD provide regularly scheduled audits to asrure that the verification program is working effectively. PAGE 3 at 13 PUBLIC SERVICE ELEC'l'RIC ARD GAS <X>llPAllY PLAll ~ 'DIE IMPROVEMJ!BT OP IECLBAR DBPARl'llDIT llRATIOBS Action Plan for Function Objective: Integrate document control functions perfor11ed by all PSE&G organizations that support the Nuclear Depart-ment. This applies to both safety and non-safety re-lated documents which support and control the design basis for the plant including drawings, specifica-tions, design criteria, procedures, etc. PSE&G will perform a survey and analysis of the Nu-clear Department's existing document control activ-ities. The study will provide observations and spe-cific recommendations for upgrading current capabil~ ties to ensure that the procedures support all users within the Nuclear Department. Action Plan to Illprove Comai.t.ent Identification, Tracking and Close out Objective: Identify and implement changes to consolidate and im-prove PSE&.G commitment tracking systems to assure that established commitments are acceptably closed-out in reasonable time frames. An additional objective is to clearly define the authority to make commitments within the Nuclear Department

  • ASSBSSMmlT OF "l'HB PUBLIC SERVICE ELICl'RIC 6i GAS COMPARY OPBRATIOHS ~ALITY ASSURANCE PROGRAM FOR SALEM Gl!RERATING S'l'ATIONS IBITS 1 ARD 2 2.5 Training and Certification RecOIOlendations Procedures for certifying inspectors should be revised to identify specific disciplines of qualification.

Update and approve QAD training and certification manual. PAGE 4 r. 13 PUBLIC SERVICE BLl!C'l.'RIC ARD GAS CDIPAlllY PLAlll !OR 'l'llB IMPROVEMENT OP IECLBAR DEPAR'l'lfERT OPJ!RATIORS 2.5.3

.~:~,;~:' ~~'..

Action Plan for Improving the Qwlli ty As~P!;e: Department Procedures and Work Activities ** **~ * ** Completion of this activity, as discussed on page 1, also includes the following: Provision for systematic QA verification of corrective actions and regulatory commitments. [QAP 1-4) 2.7.4 Action Plan for Enhancinq the 'ITaining Prograa's Dlpa-city to Effectively Support HUclear Depart:.ent Train-inq Reeds Objective: Continue to develop and improve the Nuclear Training Department organization and training programs provided by staff. PSE&G will conduct a review of current qualification and training programs for QA/~ personnel to assure compliance with applicable requirements. Discipline oriented training certification course outlines and procedures will be developed as required. Training will be eonducted as necessary for the certification of applicable QA personnel

  • ASSESSMDIT OF THE PUBLIC SERVICE ELECTRIC Ii GAS COMPANY OPERATIONS ~ALITY ASSURANCE PROGRAM FOR SALEM GERERATIHG STATIONS ltiITS 1 ARD 2 2.6 Procureaent Control Recommendations The activities of procurement document review, asso-ciated quality engineering and inspection planning should be assessed in detail by PSE&G QAD with the following emphasis:

o Proper utilization of QAD procedures, instruc-tions and forms which provide a reasonable basis for an effective program. o Assuring that engineering is providing adequate quality criteria, such as storage and maintenance requirements. PSE&G should assess the need for a review of Catalytic non-safety-related purchase orders similar to the one accomplished for PSE&G. PSE&G QAD should reexamine the sampling plans accep-tance limits for safety-related items. Review appli-cable procedures as necessary. i PAGE 5 OP 13 PUBLIC SERVICE ELECTRIC MID GAS <DllPABY PLAR 1'0R TBB .IMPROVEMENT OF llJCLEAR DEPARTllBRT OPBRATIOHS 2.5.3 Completion of this activity, as discussed 911 P,l9e 1, also includes the following: Final approval, issuance and implementation of the QA Training and Certification Manual. [QAP 1-51 I 2.5.3 Action Plan for :r.proviDCJ the guality Assurance Department Procedures and Work Activities Completion of this activity, as discussed on page 1, also includes the following: Procurement control process including procurement doc-ument review; safety classification of items, estab-lishment of Quality Assurance requirements including documentation, storage and handling requirements. Review of contractor procured non-safety related items for consistent and correct classifications. Consolidation and standardization of the QA receiving inspecti~n functions including evaluation of sampling plans and more detailed receiving inspection guidance. [QAP 4-1, QAP 1-6)

ASSESSMENT OF '1'HE PUBLIC SERVICE ELECTRIC 6ii GAS COMPANY OPBRATIOHS ~ALITY ASSURANCE PROGRAM FOR SALEM GllHHRATING STATIONS lfiITS 1 AND 2 2.7 CUrrent Action Reco-.endations All AR responses should be evaluated and verified within a specific time. It is sugested that verifi-cations be assigned by the audits group to cognizant QAD personnel to expedite closeouts. Revise QAPs to better define responsibilities, inter-faces, limits and required escalations *. It is also reconunended the QA policies and procedures manual re-flect a parallelled requirement. It is recommended that a formal trend analysis program be established which includes ARs, deficiency requests and LERs. Other factors may also be put into the pro-gram. 2.8 Housekeeping Reca.11endations Greater emphasis should be placed on housekeeping dur-ing outage periods. The performance of the regularly scheduled inspections should be improved. Revise FSAR Cllapter 17 to eliminate or clarify the use of zone 1 cleanliness. Revise procedures to include all cleanliness zone requirements or take exception to ANSI N45.2.3. PAGE 6 OF 13 PUBLIC SER.VICE ELECTRIC MID GAS <X>llPABY PLAN FOR 'DIE IMPROVEMEHT OF IECLEAR DBPARTllEBT OPERATIOHS 2.5.3 Action Plan for Illproving t:he Qoali ty Aasuranc;4t Department Procedures and work Activities"!c:-*; 1 11::*: Completion of this activity, as discussed on page 1, also includes the following: Revision to the corrective action follow-up system to provide more timely close-out and escalation as re-quired. [QAP 7-1) Development of trend analysis program to include data items such as Correction Action Requests and De-ficiency Reports. 2.4.1 Action Plan for Maintaining Plant Cleanliness and General Appearance at a Hiqh Standard Objective: Establish and implement a plan by which the cleanli-ness and general appearance of the station can be maintained at a high level, appropriate to operating conditions. As a one-time effort, PSE&G will form a working group to develop and organize a "Plant Pride Cleanup program" which will upgrade plant cleanliness and improve the condition of the working environment * [Revision of FSAR not required. Procedure will be clarified regarding cleanliness zones.]

ASSBSSIU!HT 01" 'l'llB PUBLIC SERVICE ELm=TRIC & GAS COMPAllY OPBRATIORS QUALITY ASSURAHCB PROGRAM FOR SALEM Gl!RBRATIHG STATIONS liilTS 1 AND 2 2.9 Audits Recollllendations Review overall audit program for Salem with input from all groups within the QAD to assure the audit program covers all required areas. Consider using station QA personnel familiar with plant operations on future audit teams. Consider placement of personnel with greater opera-tional experience within the audit gi:-oup. Train existing auditors in plant systems and plant op-erating practices. 2.10 Control of Ron-COnforaance Recomaendations Procedures should be revised to require QAD to control issuance, distribution, tracking and statusing of all DRs issued at the station. This would provide a cen-tral control point for DRs and allow a single organi-zation to easily determine the status of all station nonconformances prior to changes in operating modes. PAGE 7 OP 13 PUBLIC SERVICE ELECTRIC AND GAS <DllPAllY PLAll !tlR 'DIB IMPROVEM.Elft' OP llECLBAR DBP~ OPllRATl<>>IS 2.5.3 . }:\\ :\\\\. >< Action Plan for lllproving the QU!l~ty All~iW! Departaent Procedures and Work Activititta.i*'F *. *' Completion of this activity, as discussed On page 1, also includes the following: Strengthening the QA audit program to provide for more in-depth assessment of the control systems to assure adequate coverage of all required subjects/areas. [QAP 6-1] Enhancement of QA auditor training to include additional operational exposure. 2.5.3 Action Plan for lllproving the gwtlity Assurance Departaent Procedures and Work Activities Completion of this activity, as discussed on page 1, also includes the following: PSE&G will establish an evaluation team to investigate the feasibility of developing a uniform Deficiency Report (DR) system. The team will evaluate current control programs and proposed information systems. Based upon the results of the team evaluation, PSE&G will identify responsibility for control of DRs and develop the necessary system and procedures. This .~ction item will be coordinated "with the larger effort to develop Information Systems (2.7.3).

ASSBSSMERT OF '1'llB PUBLIC SERVICE BLBC'l'RIC & GAS COMPAllY OPl!RATIONS ~ALITY ASSORAHCB PROGRAM !"OR SALDI GDIBRATING STATIONS OUTS 1 ARD 2 2.11 Calibration and Control of Measurinq and Test >>JU.ip-aent Recomaendations Responsibility for maintenance of the program for con-trol of portable test equipment should be assigned to a specific department. (Has been assigned to Nuclear Site Maint~nance). It is recommended that departments strictly adhere to established procedures and requirements or revise the procedure if appropriate. Provisions should be made for a quarantined area in ' the storeroom so positive access control can be main-tained during and after normal working hours. (Accom-plished prior to Improvement Plan). QAP 12 should be revised to provide greater detail re-garding calibration and control of measuring and test equipment requirements during commercial operation. QAP 12-1 should be revised to address the requirements of applicable codes and standards for calibration and control of measuring and test equipment during commer-cial operation. PAGE 8 or 13 PUBLIC SERVICE BLICTRIC AlllD GAS <DllPAllY PI.All !Oil '!BB IMPROVEllBllT OF HOCLBAR DBPARTllJ!:lft m>>BRATI~fil Maintenance, Ca and

~~:

~t BJuieent ;'f'.{11( f if Ensure that calibration and control of.easut:ing and test equipment is maintained at a high level ~f per-formance. A working group representing the Operations, services and Quality Assurance DeE>artments will conduct a re-view of present station and site facilities *and pro-cedures used in the calibration and control of meas-suring and test equipment. The working group will identify personnel resources ~d facility arrangements necessary to assure positive program control. The group will revise any procedures or facility ar-rangements to assure that they are satisfactory. They will evaluate the potential benefits and disadvantages of assigning responsibility for control of measuring and test equipment to one organization. The present plans to develop a centralized calibration laboratory will continue. The QUality Assurance Department will increase the level of monitoring in this area in conjunction with QA staffing increases addressed in Section 2.s of this report. The Nuclear Training department will conduct a review of the present formal courses for supervisory and bar-gaining unit personnel to assure that these courses emphasize strict adherence to established requirements for calibration and control of measuring maintenance and test equipment. Appropriate revision will be made to training courses as required.

ASSESSMENT OF 'DIE PUBLIC SERVICE ELECTRIC & GAS COMPANY OPERATIONS WALITY ASSURANCE PROGRAM FOR SALEM GllNBRATING STATIONS OUTS 1 AND 2 2.12 Receiving and Storage RecoJDlendations A single program for receiving inspection and identi-fication of materials, parts and components should be developed and implemented. It is recommended that adequate requirements and con-trols be specified in procurement-related documents by engineering and QA. Secondly, a controlled and verif-iable common program be implemented in all Nuclear De-partment warehouses. An increased effort should be made in the warehouses to ensure proper storage and housekeeping practices are understood and followed. PAGE 9 OF 13 PUBLIC SERVICE ELECTRIC Nm GAS CIJMPABY PI.AR POR mB IMPROVEMJDIT OF IECLBAR DBPARTMJ!llT <K>BRATIOlllS 2.5.3 Action Plan for lllproving the guali ty Aaliar~ Department Procedures and Work ActivitieiFi*'_,~*:!~.;*:;; ~ ' I Completion of this activity, as discussed on page 1, also includes the following: Modification of the QA monitoring schedule to reflect varying work activities and their importance. Provide for additional QA monitoring of critical activities such as calibration and repair. 2.5.3 Action Plan for I"aproving t:he 2J&lity Assurance Department Procedures and Work Activities Completion of this activity, as discussed on page 1, also includes the following: Procurement control process including procurement doc-ument review, safety classification of items, estab-lishment of Quality Assurance requirements including documentation, storage and handling requirements. Consolidation and standardization of the QA receiving inspection functions including evaluation of sampling plans and more detailed receiving inspection guidance. [QAP 4-1, QAP 1-6]. Subsequent to final review and revision of the QA Pro-cedure, workshops will be held with all applicable QA .~ersonnel to assure adequate understanding of associ-ated responsibilities and implementation requirements.

ASSBSSMHHT OF 'l'HE PUBLIC SER.VICE ELECTRIC ~ GAS COMPANY OPERATIONS QUALITY ASSURANCE PROGRAM FOR SALEM GHHERATDIG STATIONS UNITS 1 AHO 2 2.14 Inspection Test and Operating Status Reca..endations Procedures should be revised to address status identi-fication required during commercial operation in greater detail. It is reconunended inspection, AP and QA instructions be revised as required for identifying inspection status of CCis in warehouse 2 and the storeroom. 2.15 Control of Special Process Reco-endations Procedures should be reviewed and revised, as I necessary, to reflect a consistent assignment of responsibilities throughout all procedures addressing control of special processes. PAGE 10 OF 13 PUBLIC SERVICE l!LBC'l'RIC ARD GAS <DllPUY PLAlll M>R '!BB IMPROVEMENT OI!' HOCLEAR DBP~ OPllRATia!IS 2.5.3 _Completion of this activity, as discussed on page 1, also includes the following: [Status identified by revised AP-15 Safety Tagging Program). Conrolidation and standardization of the QA receiving ins~ction functions including evaluation of sampling plans and more detailed receiving inspection guidance. I Consolidation of work orders traceability requirements for commercial Catalog Items (CCI), [QAP 4-3). 2.5.3 Action Plan for Illprovinq the Qwlli ty Assurance Department Procedures and Work Activities Completion of this activity, as discussed on page 1, also includes the following: QAP 1-6 Procedure Review has checklist for review of special process. Provision for guidance in establishing QC inspection points and necessary interface requirements with the applicable performing departments. [QAP 5-3, 5-4)

  • ASSESSMllRT OF 'l'llE PUBLIC SERVICE ELECTRIC & GAS COMPAHY OPBRATIOllS ~ALITY ASSORAHCB PROGRAM FOR SALEM GBHERATIHG STATIONS IAIITS 1 ABD 2 2.16 QM> Surveillance Recommendation QAD personnel should review the scope of the surveil-lance program and make changes as appropriate.

2.17 Inspection Recomaendations o Procedures should be revised to address the use of all forms and checklists required during receiving inspection planning and performance. o General inspection procedures addressing the requirements for performing receiving inspections for compliance to specified acceptance criteria should be issued. o After issuance/revision of the procedures identified above, receiving inspection practices should be modified to comply with these procedures at all warehouses where safety-related materials are received. PAGE 11 <I" 13 PUBLIC SERVICE ELECTRIC MD cas <DIPAllY PLAR !'OR 'lllB IMPROVBMEHT OF IRJCLBMl lmPAllTMlltt <PBRATIOBS 2.s.1 Completion of this activity, as discussed an.page 1, also includes the following: Modification of the QA monitoring schedule to reflect varying work activities and their importance. Provide for additional QA monitoring of critical activities such as calibration and repair. 2.5.3 Action Plan for :Iaprovinq t:he RBlitJ Assurance Department Procedures and Work Activities Completion of this a~tivity, as discussed cm page 1, also includes the following: Procurement control process including procurement document review, safety classification of items, establishment of Quality Assurance requirements including documentation, storage and handling requirements. Consolidation and standardization of the QA receiving inspection functions including evaluation of sampling plans and more detailed receiving inspection guidance. [ QAP 4-1, 1-6].

ASSBSSllJ!RT OF 'l'llB PUBLIC SERVICE ELECTRIC Ii GAS COllPAHY OPERATIONS ~ALITY ASSURARCB PROGRAM* FOR SALEM Gl!RERATIBG STATIONS lfiITS 1 AHO 2 Nuclear Department procedures should be revised to require receiving inspection activities be performed by QAD or other certified personnel. Procedures should be revised to require all safety-related items, including CCis, to he subject to-re-ceiving inspection activities performed by QAD or other certified personnel. Interfaces between the QAD and other station organiza-tions and action required by QAD personnel during these interfaces should be defined in procedures. The QAD should issue instructions to detail interfaces between the QAD and contractor organizations and iden-tify actions required by QAD personnel during these interfaces. Maintenance Department procedures for performance of welding should be revised to include inspection hold points to be performed by QAD or other certified inde-pendent personnel for final visual inspection of welds. Procedures should be revised to include inspection criteria and acceptance limits for the final visual inspection of welds. QAD personnel should specify inspection hold points for activities controlled by general troubleshooting procedures attached to safety-related work orders. Obtain PSE&G engineering approval of the sketches or utilize engineering approved drawings as supplied by PSE&G. PAGE 12 fir 13 PUBLIC SERVICE l!Ll!C'l'RIC AllD GAS CDllPAlllY PLAll IQl '!BB IMPROVBllBllT OP IECLBMl IZPAll"l'llllft' OPBRATIOIS Provision for guidance in establishing gP. i.J)apection points and necessary interface require~j!;~;;.,'*~- the

  • applicable performing departments.

[QA~l~l~~f41 *

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Provision for additional guidance for Q0':t~tt,1f. of contractor work packages. [QAP 5-4.1) '.'1' ** *1,1 Formalization of the QA final walkdown and ~ceptance of contractor wqrk activities including the use of working sketches.

ASSESSMEHT OF THE PUBLIC SERVICE ELBCTIUC & GAS COMPANY OPERATIONS ~ALITY ASSURANCE PROGRAM FOR SALEM GENERATING STATIONS CMITS 1 ARD 2 2.18 Instructions and Procedures Recommendations The QAD should take steps to update the QA program definition documents (FSAR and QA manual). They should then work closely with other Nuclear Department groups to develop a consistent set of provisions for the QA program in the QAD procedures that complement and support the procedures of the other groups. 2.19 Contractor Activities Recomaendations The recommendations associated with contractor activities are contained earlier in this section under the specialized topical areas. PAGE 13 CW 13 PUBLIC SERVICE ELECTRIC AND GAS CDMPART PLAN FOR THE IMPROVEMENT OF IECLEAR DEPARTMBRT <PBRATIORS 2.5.3 Action Plan for lllprovinq the Quality Aaeuranc:e Department Procedures and Work Activitie* *., '*I, Completion of this activity, as discussed on pl~e 1, also includes the following: Revision to the Salem updated Final Safety Analysis Report Section 17.2 to reflect the current organi-zation. 2.1.3 Action Plan for Oo*pletion and lllple.entation of the Nuclear Department Policy Manual, VPR-1 and Supporting; Department Procedures Objective: Complete the ongoing development of the policy manual, Nuclear Department Manual, VPN-1 and ensure the de-partment-wide implementation of policies contained ~ therein. Establish a program for the development an~ control of implementing procedures and directives. 2.5.3 Action Plan for lllprovinq the QUali ty Assurance Departaent Procedures and Work Activities Completion of this activity, as discussed on page 1, also includes the following: Formalization of the QA final walkdown and acceptance of contractor work activities including the use of working sketches. [QAP 5-2.3].}}

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