ML17180A551
| ML17180A551 | |
| Person / Time | |
|---|---|
| Site: | Dresden, Byron, Braidwood, Quad Cities, Zion, LaSalle  |
| Issue date: | 09/06/1993 |
| From: | Dave Hills NRC |
| To: | |
| References | |
| NUDOCS 9312300195 | |
| Download: ML17180A551 (7) | |
Text
PLANT NAME:
Attachment LaSalle Licensee:
Q_r~sclen Quad Cities Byron Braidwooq Zion CECO g_ECO CECO CECO CECO S::ECO DOCKET#: 50-373;374
-~O ~I
!'_1_4J:
50-254 i 2_§,_Q_
_,5 0 - 4 5 4 ; 4_.~;i_
50-456/457
~-0-2Q_~/30_4 NOTE:
Please underline yes or no if applicable and add comments in the space provided.
A.
PROGRAM:
- 1. Does the licensee have an employee concerns program?
(Yes or No/Comments)
The licensee conducts a Quality First prcgram to identify and address employee concerns.
Other programs such as the vision through quality (VQ) search for opportunity (SFO) exist.
The VQ SFO program is more oriented toward identifying and developing improvement initiatives versus a formal program for raising specific safety issues.
Therefore, the completion of this form will deal only with the QF program.
- 2. Has NRC inspected the program?
Report #~~~-
The NRC had not recently inspected this program.
B.
SCOPE: (Circle all _that apply)
- 1.
Is it for:
. a.
Technical? (Jes, No/Comments)
- b.
Administrative? (Yes, No/Comments)
- c.
Personnel issues?
(Yes L No/Comments)
The concerns are categorized as security, quality, and management but may, in fact, involve any of the above.
- 2.
Does it cover safety as well as non-safe~y issues?
(Yes or No/Comments)
Is it designed for:
- a.
!'lucl ear safety?
(X_~ No/Comment.:::)
Personal safety?
(Ye~ No/Comments.:
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Personnel issues -
including union grievances?
(Yes or No/Comments)
Although it can involve personnel issues, it does not deal with union grievances.
- 4.
Does the program apply to all licensee employees?
(Ye~ or No/Comments)
- 5.
Cont~actors?
(Yes or No/Comments)
This program is not necessari:y stressed to contract employees the licensee believes are not in a position to identify Quality First issues such as parking lot pavers.
- 6.
Does the licensee require its contractors and the~r subs to have a similar program?
(Yes or No/Comments)
CECo administers the entire program.
- 7.
Does the licensee conduct an exit interview upon terminating employees asking if they have any safety concerns?
(Yes or No/Comments)
Upon termination, employees are given concern disclosure statements to complete.
Exit interviews are given.
The percentage of terminating employees receiving them is drastically reduced due to a reduction in program manpower since the beginning of the year.
C.
INDEPENDENCE:
- 1.
What
~s the title of the person in charge?
Quality First Administrator (QFA)
- 2.
Who do they report to?
Director of Station Quality Verification
- 3.
Are they independent of l~ne management?
Yes-Reports th~ough offsite quality verification organization
- 4.
Loes the ECP use thir~ party consultants?
No-However, quality verification personnel have been utilized to do interviews.
The QFA determines the appropriate group to do the investigation.
- 5.
How is a concern about a manager or vice president followed up?
This would be decided on a case by case basis.
D.
RESOURCES:
- 1.
What is the size of staff devoted to this program?
Since the beginning of the year, staff has been cut to one individual for all six CECo plants.
- 2.
What are ECP staff qualifications (technical training, interviewing training, investigator training, other)?
No specific qualifications exist for the QFA, who has been involved in the program a number of years.
Guidelines for interviewers are available but there are no specific qualifications.
E.
REFERRALS:
- 1.
Who has followup on concerns (ECP staff, line management, other)?
The QFA may do the followup himself or assign it to another group including line management.
F.
CONFIDENTIALITY:
- 1.
Are the reports confidential?
(Yes or No/Comments) 2.. Who is the identity of the alleger made known to (senior management, ECP staff, line management, ot~er)~
Information on the alleger identity remains with QFA.
- 3.
Can employees be:
- a.
Anonymous?
(Yes/No Comments)
- b.
Report by phone?
(Yes, No/Comments)
A toll free*number is available.
G.
FEEDBACK:
- l.
- s ~eedback given to the alleger upon completion of =he followup?
(Yes or No -
If so, how?)
Feedback is given by mail or telephone.
- 2.
Does program reward good ideas?
No
- 3.
Who, or at what level, makes the final decision of resolution?
This is determined by QFA in conjunction with li~e management.
- 4.
Are the resolutions of anonymous concerns disseminated?
No
- 5.
Are resolutions of valid concerns publici~ed (newsletter, bulletin board, all hands meeting, othe~)?
No H.
EFFECTIVENESS:
- 1.
How does the licensee measure the effectiveness of the program?
Not measured
- 2.
Are concerns:
- a.
Trended? (Yes or No/Comments)
There are*too few official "Records of Concei:-!O."
(
\\
.lo t
.lo
- d.
h d
ROCi
~o warran
~ren ing.
T e QFA oes informally look for common concerns on items which do not war~ant ~f:~cial ROCs.
- b.
Used? (Yes or No/Comments)
Corrective actions are addressed in the program.
- 3.
In the last three years how many concerns were raised?
Closed?
What percentage were substaEtiated?
The QAF screens comments and identifies those to be handled as official ~ecords of Concern" (?.GC).
The following data is for ROCs from 1990 through August 1993.
No forma! ROCs have been initiated thus fa~ in 1993.
i
~
LaSalle Byron Braidwood Quad Cities Dresden Zion
- Closed 2
9 6
3 4
1 100 32 3
25 0
Comments received during or after a refuel outage that the QAF determines do not warrant an official ROC are compiled and transmitted to plant management for information.
This occurs several mont~s after the outage.
- 4.
How are followup techniques used to measure effectiveness (random survey, interviews, other)?
No followup techniques utilized except perhaps for contractors they see multiple times at different CECo sites.
- 5.
How frequently are internal audits of the ECP conducted and by whom?
There are no audits of this area.
The onsite quality verification superintendent is responsible for reviewing information copies of quality ROCs to determine if additional QA reviews are warranted.
I.
ADMINISTRATIVE/TRAINING:
- 1.
Is ECP prescribed by a procedure? (Yes or No/Comments)
Nuclear Operations Directive (NOD)-OA.l:, "Quality First Program Directive" How are employees, as well as contractors, made aware of this program (training, newsletter, bulletin board, other)?
The program is briefly described in Nuclear General Employee Training (NGE~).
It may also be mentioned in occasional safety meetings or departmental tail~ate~.
P..D:::::or~.IONAL COMMENTS:
(Including characteristics which make the program especially e~feetive or ineffective.)
In viewing the number of official "Records of Concerns (ROC)," that are formally tracked, *investigated, and resolved, the effectiveness of the p~ogram is q~estionabl~.
No ROCs have been generated thus far for 1992.
Thiz may
~e
partially related to the staff reduction and availability of personnel to conduct exit interviews.
Due to the lack of resources, some concerns which would have been handled as official ROCs in previous years are now being handled more informally.
The person completing this form please provide the following information to the Regional Office Allegations Coordinator and fax it to Richard Rosano at 301-504-3431.
NAME:
TITLE:
PHONE #:
David E. Hills/Senior Resident Inspector/815-357-86ll DATE COMPLETED: 9-6-93
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