ML12191A174
| ML12191A174 | |
| Person / Time | |
|---|---|
| Site: | Wolf Creek  |
| Issue date: | 07/09/2012 |
| From: | O'Keefe N NRC/RGN-IV/DRP/RPB-B |
| To: | Matthew Sunseri Wolf Creek |
| O'Keefe N | |
| References | |
| Download: ML12191A174 (18) | |
Text
July 9, 2012 Mr. Matthew W. Sunseri, President and Chief Executive Officer Wolf Creek Nuclear Operating Corporation P.O. Box 411 Burlington, KS 66839
SUBJECT:
SUMMARY
OF PUBLIC MEETING WITH WOLF CREEK NUCLEAR OPERATING CORPORATION
Dear Mr. Sunseri:
On June 25, 2012, representatives of Wolf Creek Nuclear Operating Corporation met with NRC personnel at the NRC Region IV office in Arlington, TX to present an update on the initiatives being implemented to improve station performance. The list of attendees and a copy of the licensees presentation are included as Enclosures 1, 2 and 3.
In accordance with 10 CFR 2.390 of the NRCs Rules of Practice, a copy of this letter and its enclosures will be available electronically for public inspection in the NRCs Public Document Room or from the Publicly Available Records (PARS) component of the NRCs Agencywide Documents Access and Management System (ADAMS). ADAMS is accessible from the NRC web site at http://www.nrc.gov/reading-rm/adams.html (The Public Electronic Reading Room).
Sincerely,
/RA/
Neil OKeefe Chief, Project Branch B Division of Reactor Projects Docket: 50-482 License: NPF-42
Enclosures:
- 1. NRC Presentation Slides
- 2. Presentation Slides Electronic distribution by RIV:
UNITED STATES NUCLEAR REGULATORY COMMISSION REGION IV 1600 EAST LAMAR BLVD ARLINGTON, TEXAS 76011-4511
M. Sunseri Regional Administrator (Elmo.Collins@nrc.gov)
Deputy Regional Administrator (Art.Howell@nrc.gov)
DRP Director (Kriss.Kennedy@nrc.gov)
Acting DRS Director (Tom.Blount@nrc.gov)
Acting DRS Deputy Director (Patrick.Louden@nrc.gov)
Senior Resident Inspector (Chris.Long@nrc.gov)
Resident Inspector (Charles.Peabody@nrc.gov)
WC Administrative Assistant (Shirley.Allen@nrc.gov)
Branch Chief, DRP/B (Neil.OKeefe@nrc.gov)
Senior Project Engineer, DRP/B (Leonard.Willoughby@nrc.gov)
Project Engineer, DRP/B (Nestor.Makris@nrc.gov)
Public Affairs Officer (Victor.Dricks@nrc.gov)
Public Affairs Officer (Lara.Uselding@nrc.gov)
Project Manager (Randy.Hall@nrc.gov)
Acting Branch Chief, DRS/TSB (Dale.Powers@nrc.gov)
Regional Counsel (Karla.Fuller@nrc.gov)
Congressional Affairs Officer (Jenny.Weil@nrc.gov)
OEMail Resource R:\\_REACTORS\\EOC and Midcycle\\EOC MS\\2011\\WC SCCI Public Meeting MS 20120625 SUNSI Rev Compl.
Yes No ADAMS Yes No Reviewer Initials LMW Publicly Avail Yes No Sensitive Yes No Sens. Type Initials LMW RIV/SPE:DRP/B C:DRP/B LMWilloughby NOKeefe
/Not available/
/RA/
7/9/12 7/9/12 OFFICIAL RECORD COPY T=Telephone E=E-mail F=Fax ML12191A174
Enclosure Wolf Creek Nuclear Operating Corporation June 25, 2012
Introductions
- Matt Sunseri, President and CEO
- John Broschak, Vice President Engineering
- Jennifer Yunk, Manager Performance Improvement/Organization Effectiveness
- Gautam Sen, Manager Regulatory Affairs
Agenda
- Elements of Substantive Crosscutting Issues Improvement:
- Behaviors
- People
- Processes
- Oversight
- Improved Performance
- Closing Comments Safety Culture Focus
- Culture is driven by the behaviors that are reinforced in an organization
- Operators operate the plant safely, and the rest of us give them a safe plant to operate
- Setting and reinforcing clear expectations is key
Behaviors
- Strategy to drive change in behaviors:
- Define station-wide fundamental behaviors
- PI&R and Human Performance
- Clearly establishing the standards
- Visible reinforcement
- Implementation of the Accountability Model
- Accountability: the obligation of an individual or organization to account for its activities, accept responsibility for them and disclose results in a transparent manner.
- Assessment and alignment of the leadership team Fundamental Behaviors
Accountability Model Accountability Model In Action
- Leaders visibly use the model in day-to-day interactions with staff:
- When setting expectations
- When assigning or delegating work
- During pre-job briefs
- During job performance discussions
- During coaching conversations to close a performance gap
- When providing daily feedback on work performance
Accountability Model Need Improvement Behaviors 0
5 10 15 20 25 30 35 40 45 Feb Mar Apr May June July
% Needs Improvement Behaviors 0
20 40 60 80 100 120 140 160 180 200 Observations Expectations Commitment Support Monitor Account Monthly Total Leadership Team Assessment
- Assessment and alignment of the leadership team
- Strategic Talent Solutions process
- Alignment interviewsthree tiers
- Feedback
- Action plan to close gaps
- Leadership changes
- Engineering
- Work Management
- Training
Steve Henry Manager Operations Lanny Ratzlaff Manager Maintenance Tammy Jensen Manager Chemistry Pam Bedgood Manager Radiation Protection Larry Upson Manager Integrated Plant Scheduling Dave Erbe Manager Security Russell Smith Plant Manager Eddie Ray Manager Training Gautam Sen Manager Regulatory Affairs Jennifer Yunk Manager PI & Org Eff.
Steve Finky Manager Site Safety Open Site Vice President Rick Zyduck Manager Design Engineering Rich Flannigan Manager Nuclear Engineering Tiffany Baban Manager System Engineering Open Manager Engineering Programs John Broschak Vice President Engineering Brad Vickery Manager Financial Services Ron Hinsley Manager Information Services Dave Fehr Manager Supply Chain Services Open Manager Human Resources Gary Pendergrass Manager Project Oversight Annette Stull Chief Administrative Officer Open Manager Projects Strategic Projects Department (in progress)
Strategic Projects Department (in progress)
Strategic Projects Department (in progress)
Rich Clemens Vice President Strategic Projects Robbin Rumas Manager Quality Matt Sunseri President & CEO Legend Promoted Hired from outside Reassigned Building a Strong Team People
- Improving skills, knowledge and ability
- Safety Culture
- Operability evaluations
- Evaluation quality, assumptions
- Design and Licensing basis training
- Engineering decision making and assumptions
- Advanced systems training added to individual training plans
- Corrective Action Program
- Evaluation quality, extent of condition/cause, action development
People
- Improving skills, knowledge and ability (contd)
- Human Performance Dynamic Learning
- HU tool usage in a distractive environment
- Procedure use and adherence
- Operations Training
- Operator fundamentals - Back to Basics (monitoring; control; conservatism; teamwork; knowledge)
- Improved critique process for self-identification of issues
- Supervisors reinforcement of behaviors
- Fundamental behaviors - tri-fold
- Accountability model
- Culpability model Processes
- Improved the corrective action program
- Implemented single point of entry
- Established Operations Work Group
- SRO resources
- Operability / functionality screening
- Return to full qualification
- Causal evaluation improvements
- Conger and Elsea
- Continuing training
- CARB mentoring
Oversight
- Increased management engagement and involvement
- Plant Safety Review Committee
- Corrective Action Review Board
- Quality Assurance Program
- Challenge Boards
- Senior Leadership Review Team
- Management Review Meeting
- Observation Program
- Nuclear Safety Review Board
- Board of Directors Improved Performance
Problem Identification & Resolution Problem Identification & Resolution OPEN Evaluation Timeliness by Station (Level 1-4) 0 10 20 30 40 50 60 70 80 90 100 Average Age Avg Age Linear (Avg Age)
Evals Open Jun-11 Jul-11 Aug-11 Sep-11 Oct-11 Nov-11 Dec-11 Jan-12 Feb-12 Mar-12 Apr-12 May-12 Level 1-4 Open 211 151 138 91 85 66 60 93 116 74 78 76 Avg Age 61 73 65 59 49 48 54 27 33 48 44 31 SCCI P.1.c
Problem Identification & Resolution Root Cause Evaluation Time 0
20 40 60 80 100 120 Averager Number of Days 3-month Avg Linear (3-month Avg)
SCCI P.1.c Jun-11 Jul-11 Aug-11 Sep-11 Oct-11 Nov-11 Dec-11 Jan-12 Feb-12 Mar-12 Apr-12 May-12 RCE Avg Age 123 138 82 38 69 29 26 29 64 3-month Avg 123 131 114 86 63 45 41 28 28 47 47 47 Apparent Cause Evaluation Time 0
20 40 60 80 100 120 Average Number of Days 3-month Avg Linear (3-month Avg)
SCCI P.1.c Jun-11 Jul-11 Aug-11 Sep-11 Oct-11 Nov-11 Dec-11 Jan-12 Feb-12 Mar-12 Apr-12 May-12 ACE Avg Age 101 101 72 132 47 29 39 40 39 71 66 36 3-month Avg 101 101 91 102 84 69 38 36 39 50 59 58 Problem Identification & Resolution ACE / RCE Cause Evaluation Quality Average Score 3.60 3.80 4.00 4.20 4.40 4.60 4.80 5.00 Average Score 3-month Avg SCCI P.1.c Jun-11 Jul-11 Aug-11 Sep-11 Oct-11 Nov-11 Dec-11 Jan-12 Feb-12 Mar-12 Apr-12 May-12 ACE Presented 5
4 7
6 5
5 5
4 7
4 7
4 RCE Presented 4
2 3
3 2
2 1
0 1
1 0
0 Average Score 4.46 4.75 4.46 4.42 4.56 4.28 4.07 4.71 4.1 4.50 4.60 4.30
Problem Identification & Resolution CAP Backlog Reduction 0
200 400 600 800 1000 1200 1400 1600 1800 2000 1-May-11 1-Jun-11 1-Jul-11 1-Aug-11 1-Sep-11 1-Oct-11 15-Jan-12 15-Feb-12 15-Mar-12 15-Apr-12 15-May-12 1-Jun-12 15-Jun-12 1-Jul-12 1-Aug-12 1-Sep-12 1-Oct-12 1-Nov-12 1-Dec-12 Open CRs (ILE, LTCA and EFUs removed)
Level 5 Level 4 Level 3 Levels 1-2 2012 Workoff Goal LTCA and EFUs were removed from the indicator Problem Identification & Resolution SITE LTCA BACKLOG 0
50 100 150 200 250 300 350 400 450 500 10/15/11 10/1/11 11/15/11 11/12/11 12/12/11 1/12/12 2/12/12 3/31/12 4/30/12 5/31/12 6/30/12 7/31/12 8/31/12 9/30/12 TOTAL CRs Open ILE 5
4 3
1-2 Indicator for CRs with open Long Term Constrained Actions SCCI P.1.d
Problem Identification & Resolution Total Maintenance Backlog Reduction 15 16 15 18 30 28 27 33 29 28 33 37 13 417 1163 985 877 759 718 690 659 660 580 573 563 541 0
200 400 600 800 1000 1200 Jul-11 Aug-11 Sep-11 Oct-11 Nov-11 Dec-11 Jan-12 Feb-12 Mar-12 Apr-12 May-12 4-Jun-12 11-Jun-12 Work Orders Deficient Corrective Problem Identification & Resolution OPEN Action Timeliness by Station (Level 1-5)
(Non LTCA Actions) 60 80 100 120 140 160 180 200 Average Age Avg Age Linear (Avg Age)
SCCI P.1.d Jun-11 Jul-11 Aug-11 Sep-11 Oct-11 Nov-11 Dec-11 Jan-12 Feb-12 Mar-12 Apr-12 May-12 Level 1-5 Open 1607 1616 1426 1247 1170 1153 1079 1098 1143 1223 1226 1299 Avg Age 131 141 140 125 129 127 122 128 124 123 127 120
Problem Identification & Resolution Corrective Action Review Quality 50%
60%
70%
80%
90%
100%
Monthly Average Score 3-Month Avg Linear (3-Month Avg)
SCCI P.1.d Level 1-5 Actions Jun-11 Jul-11 Aug-11 Sep-11 Oct-11 Nov-11 Dec-11 Jan-12 Feb-12 Mar-12 Apr-12 May-12 Actions Reviewed 83 93 133 161 153 124 143 72 78 98 111 62 Closing Comments
Closing Comments
- Wolf Creeks Sustainability
- Self critical of our performance
- Comprehensive Business Plan
- Three primary focus areas
- Training
- Work Management
- Find and Fix
- Drive implementation
- Enforcing and doing