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F***om' /gg Mllstone Power Staton NRC Region Regulatory Conference July 19,2011 Safe - Reliable - World Class Operation

- - - sior' ,dgg Millstone Power Staton Skip Jordâh, Site Vice President Jeff Semancik, Plant Manager Ken Grover, Operations Manager Bill McCollum, Unt Supervisor Safe - Reliable - World Class Operation

mF /g Gonservative Operation

. Nuclear safety is our first priority.

. We take our obligation to protect the health and safety of the public very seriously through safe, conservative plant operation.

For this test, we specifically reduced power to less than 90%.

Safe - Reliable - World Class Operation

F*.*nmno' /6f, Design Parameters Maintained Reactor power remained less than 97%.

Plant equipment functioned as expected and designed.

Maintained plant and fuel design limits within margin.

Safe - Reliable - World Class Operation

r*Ner' /88 Learnng Organization o Crew performance during this event did not meet our standards.

. We identified gaps in performance and im plemented corrective actions.

. We shared insights and lessons learned with the industry.

Safe - Reliable - World Class Operation

. lnitiated a Prompt lssue Response Team.

. Re-created the event on the simulator.

. Established senior station management oversight in the control room.

. Suspended crew qualifications.

. Established a root cause evaluation team.

Safe - Reliable - World Class Operation

. Root Cause:

The crew performance management program was ineffective in correcting observed performance deficiencies.

. Corrective Actions to Prevent Recurrence:

Added rigor to the performance management program.

Safe - Reliable - World Class Operation

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lmproving Crew Performance Added rigor to the performance management program, including:

- Evaluation and mapping of crew performance.

- Remediation based on individual performance.

- Reinforcement of license holders' ownership and accountability for crew performance.

Safe - Reliable - World Class Operation

ffiF*.*me' /flffi Nuclear Safety r Top Priority We are committed to safe, conservative operation of Millstone Station.

Performance during the event did not meet our standards and expectations.

Response to the event was timely and thorough; we investigated what occurred and acted decisively on the facts.

Safe - Reliable - World Class Operation

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