ML103470114

Excel Energy Slides for Public Meeting 12/14/2010 to Discuss Human Performance Issues

ML103470114
Person / Time
Site:	Prairie Island
Issue date:	12/14/2010
From:	Xcel Energy
To:	NRC/RGN-III
References
Download: ML103470114 (19)

Text

Prairie Island Nuclear Generating Plant Public Meeting to Discuss Human Performance Cross-Cutting Issues December 14, 2010

Agenda

Introductions

Picture of Xcellence Performance Recovery Plan Current Human Performance Regulatory Performance Management Assessment of Station Performance 2011 Focus Areas Closing Comments Questions/Discussion 2

Introductions

Mark Schimmel - Site Vice President Kevin Davison - Plant Manager Scott Northard - Recovery Manager Thomas Roddey - Site Engineering Director Don Goble - Human Performance and Safety Manager 3

Management Assessment of Station Performance Do we include a slide with the Picture of Excellence??

Prairie Island Recovery Phase I Phase II Phase III Compliance Improving Behaviors Supervisor Led (Dec. 2008) (Dec. 2010) (Dec. 2011)

• Processes revised

• Accountability & Coaching

• Improved INPO evaluation

• Compliance to CAP

• Backlog reductions

• INPO Index at top quartile

• Procedures revised

• Outage performance

• Backlogs at top quartile

• Identified performance gaps

• Operational focus

• Predictable performance

• NRC Column 1 performance

Current Human Performance Perspective on Behavioral Changes Increased Use of Human Performance Event Review Boards Daily ACEMAN Review Interactive Pre-Job Briefs, More Lead Involvement Critical Steps/Human Performance Tools Identified and Discussed at Pre-Job Briefs Improved Use of Human Performance Tools We are finding and fixing our own issues as evidenced by the recent Problem Identification and Resolution (PI&R) Inspection 6

Current Human Performance Results Site Clock Reset Rate Improved Increased Usage of Operational Decision Making Issue Process Observing More Employees Stopping when Unsure Increased Number of Prevented Risk Situations during 2R26 Refueling Outage Improved Field Observations, with More Substantive Comments Noted Increased Use of Co-Worker Coaching 7

Current Human Performance Reduction in Corrective / Elective Maintenance Backlog Corrective Maintenance Online 45 40 Good 35 30 25 Corrective Maintenance 20 Online 15 10 Elective Maintenance Online 5 1400 0

1200 Good

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Current Human Performance Open CAP Actions 2000 1800 Good 1600 1400 1200 1000 Open CAP Actions 800 600 400 200 0

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TISA Rate Ja 0.000 0.100 0.200 0.300 0.400 0.500 0.600 0.700 0.800 n-08 M

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Total Industrial Safety Accident Rate Ja n-10 M

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IN P O S it e C lo c k R e s e t R a t e 0.12 0.11 0.10 0.09 0.08 0.07 0.06 0.05 0.04 0.03 0.02 0.01 0.00 J an-09 F eb-09 M ar-09 Apr-09 M ay -09 J un-09 J u l- 0 9 Aug-09 Sep-09 O c t- 0 9 N ov -09 D ec -09 J an-10 F eb-10 M ar-10 Apr-10 M ay -10 Station Event Clock Reset Rate J un-10 J u l- 1 0 Aug-10 Sep-10 O c t- 1 0 N ov -10 Current Human Performance D ec -10 10 9

8 7

6 5

4 3

2 1

0 IN P O C lo c k R e s e t s Site Reset Rate Good 11 INPO Site Clock Resets

Current Human Performance Engineering Focus Areas Calculation Quality is Improving Q-List Project Completed Need Continued Focus on:

Quality of Operability Recommendations (OPRs)

Quality of 50.59 Screenings/Evaluations Application of Knowledge Based Human Performance Tools 12

Regulatory Performance Decision-Making - Systematic Processes 1 Finding since 1/1/2010 Resources - Documentation 0 Findings since 1/1/2010 Work Practices - Procedural Compliance 0 Findings since 1/1/2010 Demonstrates that our Human Performance Improvement Initiatives are making an impact

- and behaviors are changing 13

Management Assessment of Station Performance Overall Station Performance Operational Focus Reduced Backlogs Equipment Challenges Increased Focus on Individual Behaviors and Accountability Reinforcing Supervisor Leadership Continued Safe, Reliable Performance 14

2011 Focus Areas (Phase III)

Becoming an Operationally Focused Organization High Quality Operability Determinations Human Performance Improvement Team 2011 Journey to Excellence Plan Continued Backlog Reduction Improved Field Observation Quality Supervisor Leadership Behaviors Long Term Sustainability in Human Performance 15

Closing Comments Summary Prairie Island Acknowledged the NRCs Concerns Associated with Human Performance Prairie Island Developed Actions to Arrest the Adverse Trend Performance Improvement Noted Management Remains Committed!

16

Closing Comments 17

Questions/Discussion 18