ML103470114

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Excel Energy Slides for Public Meeting 12/14/2010 to Discuss Human Performance Issues
ML103470114
Person / Time
Site: Prairie Island  Xcel Energy icon.png
Issue date: 12/14/2010
From:
Xcel Energy
To:
NRC/RGN-III
References
Download: ML103470114 (19)


Text

Public Meeting to Discuss Human Performance Cross-Cutting Issues December 14, 2010 Prairie Island Nuclear Generating Plant Prairie Island Nuclear Generating Plant

Agenda

 Introductions

 Picture of Xcellence

 Performance Recovery Plan

 Current Human Performance

 Regulatory Performance

 Management Assessment of Station Performance

 2011 Focus Areas

 Closing Comments

 Questions/Discussion 2

Introductions

 Mark Schimmel - Site Vice President

 Kevin Davison - Plant Manager

 Scott Northard - Recovery Manager

 Thomas Roddey - Site Engineering Director

 Don Goble - Human Performance and Safety Manager 3

Management Assessment of Station Performance

 Do we include a slide with the Picture of Excellence??

Prairie Island Recovery Phase I Compliance (Dec. 2008)

Phase II Improving Behaviors (Dec. 2010)

Phase III Supervisor Led (Dec. 2011)

  • Processes revised
  • Compliance to CAP
  • Procedures revised
  • Identified performance gaps
  • Accountability & Coaching
  • Backlog reductions
  • Outage performance
  • Operational focus
  • NRC Column 1 performance
  • Improved INPO evaluation
  • INPO Index at top quartile
  • Backlogs at top quartile
  • Predictable performance

6 Current Human Performance

 Perspective on Behavioral Changes

Increased Use of Human Performance Event Review Boards

Daily ACEMAN Review

Interactive Pre-Job Briefs, More Lead Involvement

Critical Steps/Human Performance Tools Identified and Discussed at Pre-Job Briefs

Improved Use of Human Performance Tools

We are finding and fixing our own issues as evidenced by the recent Problem Identification and Resolution (PI&R) Inspection

7 Current Human Performance

 Results

Site Clock Reset Rate Improved

Increased Usage of Operational Decision Making Issue Process

Observing More Employees Stopping when Unsure

Increased Number of Prevented Risk Situations during 2R26 Refueling Outage

Improved Field Observations, with More Substantive Comments Noted

Increased Use of Co-Worker Coaching

8 Current Human Performance Reduction in Corrective / Elective Maintenance Backlog Corrective Maintenance Online 0

5 10 15 20 25 30 35 40 45 Jan-09 Mar-09 May-09 Jul-09 Sep-09 Nov-09 Jan-10 Mar-10 May-10 Jul-10 Sep-10 Nov-10 Corrective Maintenance Online Good Elective Maintenance Online 0

200 400 600 800 1000 1200 1400 Jan-09 Mar-09 May-09 Jul-09 Sep-09 Nov-09 Jan-10 Mar-10 May-10 Jul-10 Sep-10 Nov-10 Elective Maintenance Online Good

9 Current Human Performance Open CAP Actions 0

200 400 600 800 1000 1200 1400 1600 1800 2000 Jan-09 Mar-09 May-09 Jul-09 Sep-09 Nov-09 Jan-10 Mar-10 May-10 Jul-10 Sep-10 Nov-10 Open CAP Actions Good

10 Current Human Performance Total Industrial Safety Accident Rate 0.000 0.100 0.200 0.300 0.400 0.500 0.600 0.700 0.800 Jan-08 Mar-08 May-08 Jul-08 Sep-08 Nov-08 Jan-09 Mar-09 May-09 Jul-09 Sep-09 Nov-09 Jan-10 Mar-10 May-10 Jul-10 Sep-10 Nov-10 TISA Rate Good

11 Current Human Performance 0.00 0.01 0.02 0.03 0.04 0.05 0.06 0.07 0.08 0.09 0.10 0.11 0.12 J an-09 F eb-09 M ar-09 Apr-09 M ay -09 J un-09 J ul-09 Aug-09 S ep-09 O c t-09 N ov -09 D ec -09 J an-10 F eb-10 M ar-10 Apr-10 M ay -10 J un-10 J ul-10 Aug-10 S ep-10 O c t-10 N ov -10 D ec -10 IN PO Site C lo ck R eset R ate 0

1 2

3 4

5 6

7 8

9 10 IN PO C lo ck R esets INPO Site Clock Resets Site Reset Rate Good Station Event Clock Reset Rate

12 Current Human Performance

 Engineering Focus Areas

Calculation Quality is Improving

Q-List Project Completed

Need Continued Focus on:

 Quality of Operability Recommendations (OPRs)

 Quality of 50.59 Screenings/Evaluations

 Application of Knowledge Based Human Performance Tools

13 Regulatory Performance

 Decision-Making - Systematic Processes

1 Finding since 1/1/2010

 Resources - Documentation

0 Findings since 1/1/2010

 Work Practices - Procedural Compliance

0 Findings since 1/1/2010

 Demonstrates that our Human Performance Improvement Initiatives are making an impact

- and behaviors are changing

Management Assessment of Station Performance

 Overall Station Performance

 Operational Focus

 Reduced Backlogs

 Equipment Challenges

 Increased Focus on Individual Behaviors and Accountability

 Reinforcing Supervisor Leadership

 Continued Safe, Reliable Performance 14

15 2011 Focus Areas (Phase III)

 Becoming an Operationally Focused Organization

 High Quality Operability Determinations

 Human Performance Improvement Team

2011 Journey to Excellence Plan

 Continued Backlog Reduction

 Improved Field Observation Quality

 Supervisor Leadership Behaviors

Long Term Sustainability in Human Performance

16 Closing Comments

 Summary

Prairie Island Acknowledged the NRCs Concerns Associated with Human Performance

Prairie Island Developed Actions to Arrest the Adverse Trend

Performance Improvement Noted

Management Remains Committed!

17 Closing Comments

18 Questions/Discussion