ML102500666
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Nuclear Safety Culture Assessment Pilot:
NRC Observations Public Meeting with Nuclear Energy Institute and Industry Representatives February 24, 2010
Purposes of Meeting
- To present NRC observations to-date on the NSCA survey and interview process
- To present NRC observations on meetings of safety culture monitoring panels and senior leadership teams at pilot plants
- To afford the industry an opportunity to present its own observations and lessons learned regarding the pilot NSCA process Meeting on NSCA Pilot - 24 Feb 2010 2
Background
- NSCA manual
- Electronic survey
- One week onsite visit for interviews and observations
- Pilot test and incorporate lessons learned
- Expect to provide to NRC for endorsement of methodology for use in third-party nuclear safety culture assessments
- NRC headquarters and regions observing the conduct of NSCA pilot and the Monitoring Panel and Senior Leadership meetings Meeting on NSCA Pilot - 24 Feb 2010 3
Interview Observations
- Sampling
- Use of survey to focus the interviews
- Shifts and organizational units
- Declined interviews
- Assessment team role
- Conduct of interviews
- Interviewer training
- Selection of interview questions
- Reading level
- Focus groups Meeting on NSCA Pilot - 24 Feb 2010 4
Nuclear Safety Culture Assessment:
Interview Observations
- Scoring consistency
- Quality assurance
- Rollup process
- Anonymity Meeting on NSCA Pilot - 24 Feb 2010 5
Nuclear Safety Culture Assessment:
Survey Observations
- Design & Psychometric Testing
- Reliability
- Validity
- Results of consultant evaluation Meeting on NSCA Pilot - 24 Feb 2010 6
Nuclear Safety Culture Assessment:
Survey Observations
- Administration
- Selection of survey instrument
- Target population
- Distribution of survey instrument
- Allocation of time & resources Meeting on NSCA Pilot - 24 Feb 2010 7
Nuclear Safety Culture Assessment:
Survey Observations
- Data Quality
- Survey non-response effects
- Item non-response effects
- Data Use
- Benchmarking capability Meeting on NSCA Pilot - 24 Feb 2010 8
Safety Culture Monitoring Panel:
Meeting Observations
- Agenda
- Meeting frequency
- Attendance at the meeting
- Meeting discussions
- Binning consensus Meeting on NSCA Pilot - 24 Feb 2010 9
Safety Culture Monitoring Panel:
Meeting Observations
- Meeting preparation
- Consistency with NSCA Process
- Document availability
- Cross cutting
- Meeting inputs
- Meeting outcomes Meeting on NSCA Pilot - 24 Feb 2010 10
Senior Leadership Team: Meeting Observations
- Meeting preparation
- Consistency with NSCA Process
- Resource commitment
- Continued observations Meeting on NSCA Pilot - 24 Feb 2010 11