ML072990064
| ML072990064 | |
| Person / Time | |
|---|---|
| Site: | Turkey Point  |
| Issue date: | 10/24/2007 |
| From: | Florida Power & Light Co |
| To: | Office of Nuclear Reactor Regulation |
| Shared Package | |
| ML072990052 | List: |
| References | |
| Download: ML072990064 (26) | |
Text
1 Problem Identification & Resolution Cross-cutting Issue Status Meeting Turkey Point Nuclear Plant October 24, 2007
2 FPL Representatives Bill Webster - Vice President, Nuclear Operations South Region Bill Jefferson - Site Vice President, Turkey Point Mike Kiley* - Plant General Manager, Seabrook Station Kevin OHare - Performance Improvement Manager Jack Hamm - Plant Engineering Manager Jose Alvarez - Performance Improvement Department Paul Infanger - Licensing Manager Jim Connolly - Licensing Department
- Turkey Point Plant General Manager as of January 1, 2008
3 Agenda
- Overview
- Corrective Action Program
- Safety Conscious Work Environment Survey
- Site Culture Survey
- Improvement Plan
- Road To Excellence
- Closing Remarks
4 Overview
- Florida Power & Light Company (FPL) is not satisfied with the past progress of its Corrective Action Program (CAP) improvements at Turkey Point
- FPL recognizes the importance of promoting a healthy safety conscious work environment (SCWE) at Turkey Point
- Actions have been taken to improve performance of the Turkey Point CAP and indications of improvement are evident
5 Corrective Action Program
- Significant changes implemented in the CAP since the cross-cutting issue was identified:
- Department-level Corrective Action Review Boards established to ensure consistent application of CAP
- Corrective Action Program Coordinators (CAPCOs) qualifications were upgraded to provide effective monitoring and mentoring of CAP expectations
- Condition Report Oversight Group (CROG) reviews closed Mitigating Systems Performance Index (MSPI) system and switchyard evaluations and a sampling of corrective actions
6 Corrective Action Program Condition Reports (CR) Generated 7644 13020 10491 10146 4373 0
2000 4000 6000 8000 10000 12000 14000 2003 2004 2005 2006 2007 YTD Number
7 Corrective Action Program 9839 10146 13020 0
2000 4000 6000 8000 10000 12000 14000 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
- CRs Generated 2005 CRs Generated Monthly 2006 CRs Generated Monthly 2007 CRs Generated Monthly 2005 Cumulative Total 2006 Cumulative Total 2007 Cumulative Total NUMBER OF CONDITION REPORTS INITIATED TURKEYPOINT
8 Corrective Action Program 0
5 10 15 20 25 30 35 40 Oct-06 Nov-06 Dec-06 Jan-07 Feb-07 Mar-07 Apr-07 May-07 Jun-07 Jul-07 Aug-07 Sep-07 Number 0
20 40 60 80 100 Percent Accept
- Reviewed
- Rejected
% of Reviewed Accepted GOAL STATION GOAL > 80%
QUALITY OF CAUSE ANALYSIS STATION AVERAGE
9 CONDITION REPORT EVALUATIONS BACKLOG Corrective Action Program SL1-3 Backlog 821 0
200 400 600 800 1000 Oct-06 Nov-06 Dec-06 Jan-07 Feb-07 Mar-07 Apr-07 May-07 Jun-07 Jul-07 Aug-07 Sep-07
10 49.6 72.8 67.1 71.4 73.3 57.7 54.5 54.9 53.9 0
25 50 75 100 Jan-07 Feb-07 Mar-07 Apr-07 May-07 Jun-07 Jul-07 Aug-07 Sep-07 Oct-07 Nov-07 Dec-07 Days Average Age AVERAGE AGE OF OPEN EVALUATIONS Corrective Action Program
11 CONDITION REPORT CORRECTIVE ACTIONS BACKLOG Corrective Action Program 1388 300 500 700 900 1100 1300 1500 Jan-07 Feb-07 Mar-07 Apr-07 May-07 Jun-07 Jul-07 Aug-07 Sep-07 Percentage
12
- Reduction of Frozen Scope for Maintenance, Operations and Engineering evaluations and actions CAP Backlog Reduction Evaluations and Actions (Operations, Engineering, & Maintenance) 0 200 400 600 800 1000 1200 1400 1600 1800 2000 8/20/07 9/10/07 10/1/07 10/22/07 11/12/07 12/3/07 12/24/07 1/14/08 2/4/08 2/25/08 3/17/08 4/7/08 4/28/08 5/19/08 6/9/08 6/30/08 7/21/08 8/11/08 9/1/08 9/22/08 10/13/08
- Items in Backlog 8/24/07 Projected 8/24/07 Actual Current Backlog Corrective Action Program
13 Corrective Action Program Number of Repeat Condition Reports 21 25 36 0
5 10 15 20 25 30 35 40 45 50 2005 2006 2007 YTD Year Number
14 SCWE FPL believes a Safety Conscious Work Environment (SCWE) is essential to a healthy Corrective Action Program SCWE surveys are conducted as a standard fleet practice Turkey Point has taken an additional step and conducted a site Culture Survey Turkey Point has benefited from both of these surveys
15 SCWE Survey SCWE surveys were completed in 2005 and 2007 A standard industry survey developed by the Nuclear Energy Institute (NEI) was selected The surveys were independently evaluated by Scantron Corporation The survey used 20 statements. Participants were asked to determine whether they agreed with the statements on a four point scale.
- 1. Strongly Disagree
- 2. Somewhat Disagree
- 3. Somewhat Agree
- 4. Strongly Agree High level of participation in survey (89%)
Actions from the survey are included in the Road to Excellence Plan
16 SCWE Survey
- Several positives were identified Site personnel
- Understood their responsibility to identify problems and adverse conditions;
- Knew how to initiate a condition report using the electronic system; and
- Were familiar with the Employee Concerns Program
- The areas with the highest level of disagreement were the following:
- Confidence that issues identified in CAP will be resolved in a timely and quality manner
- Comfort in challenging management decisions
17 SCWE Survey
- The distribution of Turkey Points responses are similar to the FPL fleet and industry; however, the level of disagreement is higher at Turkey Point
- The survey also indicated that some contractors did not understand how to initiate a condition report
18 SCWE Survey 18 Summary Pareto of Comments Written in on SCWE Survey 2
11 11 63 89 99%
93%
86%
51%
0 25 50 75 100 125 150 175 CAP Leadership ECP Resources Material Condition Number 0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
n =176 Does not include underteminable comments Concerns with the Corrective Action Program and Leadership account for 86% of the written in comments. The ECP program and resources account for an additional 13%.
Summary Pareto of Comments Written in on SCWE Survey 2
11 11 63 89 99%
93%
86%
51%
0 25 50 75 100 125 150 175 CAP Leadership ECP Resources Material Condition Number 0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
n =176 Does not include underteminable comments Concerns with the Corrective Action Program and Leadership account for 86% of the written in comments. The ECP program and resources account for an additional 13%.
19 Site Culture Survey
- A culture survey was performed at Turkey Point to understand the drivers for attrition and improve organizational effectiveness
- The survey was independently created by Human Synergistics and administered at Turkey Point with a site specific addendum that had questions which requested write-in answers
- A review of the survey was performed and actions to address attrition issues are included in the Road To Excellence Plan
20 Site Culture Survey Supplemental Question B "Please indicate three reasons why you might leave your job at PTN" Major Categories 176 38 54 69 76 103 122 159 230 677 90%
87%
84%
80%
76%
70%
63%
53%
40%
0 200 400 600 800 1000 1200 1400 1600 Cost of Living &
Salary Leadership Location Work Life Balance Career Opportunity Outside opportunity Resources Not enough detail Job Other Number 0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
n = 1704 Reasons
21
- Corrective action program
- Improve CR evaluation throughput
- Reduce CR action backlog
- Reduce CR actions greater than 200 days 200 Actions 325 Actions 400 Actions Number of Corrective Actions > 200 Days Old 950 Actions 1375 Actions 1475 Actions CAP Action Backlog 30 Days 47 Days 50 Days Average Age of Corrective Action Evaluations 12/31/08 12/17/07 10/10/07 Improvement Plan CAP Performance Targets
22 Improvement Plan
- Leadership
- Implemented routine 3Cs Meetings (Compliments, Communications, and Concerns)
- Implemented periodic Executive Leadership Meetings (CNO & FPL Group COO)
- MARC Training (Management Associated Results Company, Inc)
- Identify target population, approximately 80 individuals (Due date: December 1, 2007)
- Develop tailored MARC lesson plan for Turkey Point (Due date: January 31, 2008)
- Complete MARC training classes for first 20 individuals (Due date: March 30, 2008)
23 Improvement Plan
- Specialized SCWE Refresher Training
- Communicate and reaffirm the FPL Nuclear Division SCWE policy (NP-809) (Due date: November 22, 2007)
- Train managers and supervisors (Due date: December 14, 2007)
- Train employees (Due date: June 30, 2008)
- SCWE Surveys
- Conduct a SCWE survey in 2008
- Employee Concerns Program (ECP)
- Perform a self assessment of the ECP for Turkey Point utilizing fleet resources (Due date: January 31, 2008)
24
25 Road To Excellence
26 Closing Remarks
- Actions have been put into place to improve CAP performance
- Defined targets and goals have been established for the CAP backlog
- Additional resources are being applied to accelerate backlog reduction
- Actions are included in the Road To Excellence Plan to improve and sustain CAP effectiveness and a safety conscious work environment