ML071900202
| ML071900202 | |
| Person / Time | |
|---|---|
| Site: | River Bend  |
| Issue date: | 07/09/2007 |
| From: | Hay M NRC/RGN-IV/DRP/RPB-C |
| To: | Venable J Entergy Operations |
| References | |
| Download: ML071900202 (8) | |
Text
UNITED STATES NUCLEAR REGULATORY C 0 M M IS S IO N REGION I V 611 RYAN PLAZA DRIVE, SUITE 400 ARLINGTON, TEXAS 76011-4005 July 9, 2007 Joseph E. Venable Vice President of Operations Entergy Operations, Inc.
River Bend Station 5485 US Highway 61N St. Francisville, LA 70775
SUBJECT:
MEETING
SUMMARY
- DISCUSSION OF RIVER BEND STATION PLANS FOR IMPROVING HUMAN PERFORMANCE AND CORRECTIVE ACTION PROGRAM
Dear Mr. Venable:
This refers to the meeting conducted at the NRC Region IV Office, Arlington, Texas, on July 5, 2007. The purpose of the meeting was to provide you an opportunity to present to the NRC your plans for improving performance in the areas of human performance and the corrective action program. Additional topics discussed included operational excellence initiatives, equipment reliability, and work management execution. The meeting attendance list and a copy of the presentation are included as Enclosures 1 and 2.
In accordance with Section 2.390 of the NRC's "Rules of Practice," Part 2, Title 10, Code of Federal Regulations, a copy of this letter and its enclosures will be available electronically for public inspection in the NRC's Public Document Room or from the Publically Available Records (PARS) component of NRC's document system (ADAMS). ADAMS is accessible from the NRC Webb site at http://www.nrc.aov/readins-rmjadams. html (the Public Electronic Reading Room).
Should you have any questions concerning this matter, we will be pleased to discuss them with you.
Sincerely, Michael C. Hay, Chic?
Project Branch C Division of Reactor Projects Docket: 50-458 License: NPF-47
Enclosures:
- 1. Attendance List
- 2. Licensee Presentation Slides
Entergy Operations, Inc.
cc w/enclosures:
Executive Vice President and Chief Operating Officer Entergy Operations, Inc.
P.O. Box 31995 Jackson, MS 39286-1 995 Vice President Operations Support Entergy Operations, Inc.
P.O. Box 31995 Jackson, MS 39286-1 995 General Manager Plant Operations Entergy Operations, Inc.
River Bend Station 5485 US Highway 61N St. Francisville, LA 70775 Director, Nuclear Safety 4 Licensing Entergy Operations, Inc.
1340 Echelon Parkway Jackson, MS 3921 3-8298 Manager, Licensing Entergy Operations, Inc.
River Bend Station 5485 US Highway 61 N St. Francisville, LA 70775 The Honorable Charles C. Foti, Jr.
Attorney General Department of Justice State of Louisiana P.O. Box 94095 Baton Rouge, LA 70804-9005 H. Anne Plettinger 3456 Villa Rose Drive Baton Rouge, LA 70806 Richard Penrod, Senior Environmental Scientist, State Liaison Officer Office of Environmental Services Northwestern State University Russell Hall, Room 201 Natchitoches, LA 71497 Brian Almon Public Utility Commission William B. Travis Building P.O. Box 13326 1701 North Congress Avenue Austin, TX 78701 -3326 Jim Calloway Public Utility Commission of Texas 1701 N. Congress Avenue Austin, TX 7871 1-3326 Lisa R. Hammond, Chief Technological Hazards Branch National Preparedness Division FEMA Region VI 800 N. Loop 288 Denton, TX 76209 Bert Babers, President West Feliciana Parish Police Jury P.O. Box 1921 St. Francisville, LA 70775
Enc!osure 1 PUBLIC MEETING ATTENDANCE LICENSEUFACI LlTY II LO CAT1 0 N 1
NAME (PLEASE PRINT)
Entergy Operations, Inc.
River Bend Station July 5, 2007; 1 :00 p.m. (CDT)
Executive Conference Room Reaion IV Office 0 R G AN I Z AT I 0 N
/
Page __ of -
PUBLIC MEETING ATTENDANCE I/
LICENSEUFACILITY LO CAT1 0 N NAME (PLEASE PRINT) 3efry c &J~,--A Entergy Operations, Inc.
River Bend Station July 5, 2007; 1 :00 p.m. (CDT)
Executive Conference Room Region IV Office 0 R G AN I ZATI 0 N Page -
of __
River Bend Stations Status of Substantive Cross-cutting Issues July 5th, 2007 Joe Venable Sr. Vice President, Operations Objectives Jerry Roberts Director, NSA Issue Chris Forpahl Manager, Corrective Action & Assessments Agenda
+Objectives Jerry Roberts, Dlr. NSA 4 PI&R Chrls Forpahl, Mgr CA&A
+ HU Performance
+ Sustained Performance Joe Venable, sr, VP Eric Olson, GMPO Objectives 4 Provide Status of RBS Cross-cutting Issues:
- PI&R - Problem Identification
+Actions and results achieved
-Human Performance - Error Prevention
+Causal determlnation results and actions to Techniques address issue (c Share our strategy for sustained perform a n ce PIR Cross-Cutting Issue Common Cause Results 1
- .......The Issue.....................
+ Predominant Common Causes
- Not aggressively pursuing to resolution
-Initial problem diagnosis not identifying/rnisdiagnosing the problem 1
Resolution -
PIR Cross-Cutting Issue I
.................. ORGANIZATIONAL ALIGNMENT......,,,,...........
I
+ Key Corrective Actions
-Set & Communicated Expectations
+Focus on behavloral changes
+ Awareness/sensi tivity toward risk
+Personnel Trainlng
- Problem Dlagnosls
-Thought Process/mlndset Resolution -
PIR Cross-Cutting Issue MONITORING FOR RESULTS...........................
+ QA Review-opportunity to check and
+ Risk sensitivity reviews-results positive
+ 2007 PI&R Inspection-results consistent
+ INPO-improvement in problem
+ Entergy 2007 Survey-problem adjust and improving with station's assessment identification/causal determination identification a strong Resolution -
PIR Cross-Cutting issue Whal's Different?..............................
o CR initiation rate at all time high in 2007
+ Higher standards being upheld in CRG
- More discusslon of each CR
- Increased focus on extent of condition
- Thorough review of "overnight" CRs to ensure prompt action if necessary
+ Mana ers commonly coaching each other on CAB behaviors
+ Craft personnel ahd Opera more CRs for trending pur Resolution -
PIR Cross-Cutting Issue I
ORGANILATIONALALIGNMENT.....................
+Process Changes
-Emergent Issues Checklist
-Improved CRG oversight of risk
- Department Performance Improvement sensitive CRs
~
Coordinators
+Alignment of Site Management Resolution -
PIR Cross-Cutting issue
,FINALIZE & REVIEW..............................
4 Effectiveness Review
-Internal
-Fleet Oversight Resolution -
PIR Cross-Cutting Issue PoslUve Behavloral Examples.....................
I o RCIC instrumentation spiking
+ Recirculation Pump Discharge Valve
+ Condenser Water Boxes
+Transformer Cooling
+ Feedwater Regulating Valve Isolation Valve 2
Resolution -
PIR Cross-Cutting Issue New PIR aspwcts I
+Chart paper problems on Control 4 Spiking on Reactor Core Isolation
+Ventilation heater in G-tunnel out of Room recorders (10/19/06)
Cooling transmitter (2004) service (2003-2006)
Human Performance Cross-cutting Issue "Ineffective Human Error Prevention Tech n i q u e s "
Eric Olson, GMPO rl Common Cause Overview Defining the Problem..............................
+ Binning Analysis Method
-Causal Factors
- H U Tools and Traps
- NRC categories for cross-cutting aspects in human performance 4 Conclusions
-Workers know tools but have not consistently/rigorously used them
-Inconsistent focus and error prevention be hav Resolution -
PIR Cross-Cutting Issue PIR Summary.................. :...........
+Site Values the Corrective Action Process 4 Knowledge of PIR cross-cutting issue has helped the site and fleet
-More focus on problem identification
-Improved sense of urgency a
- Established fleet-wide tool t appropriate behaviors Common Cause Overview I
Defining the Problem.........
+ Problem Statement
-Instances of ineffective human error prevention techniques have resulted in consequential impacts to the station,
+Scope of review
-Events and Errors from 1/06 - 2/07
-Error Precursors from 1/06 - 2/07 Key Corrective Actions Addressing the Issue..............................
.Q RBS 2007 Performance Improvement Plan-One of 4 Focus Areas
- Clarify Standards/Alignment
- Establish Line Ownership
-Ensure Accountability
-Operations Crew Performance Special Focus Area 3
Key Corrective Actions I
Addressing the Issue..........,......,........,...
+ Fleet HU Action Plan I
- Emphasis on sustained performance-
-Blitz on HU tools not quick fix
+Focused on one tool per week for 6 weeks
+Not a one-time approach
- Focused coaching to observe effectiveness of Blitz
- Evaluation of Supervisor coachin effectiveness Strategy for Sustained Performance Joe Venable Sr. Vice President River Bend Station Closing Remarks Joe Venable Sr. Vice President River Bend Station I
Measures / Monitoring I
Results..........
I........ l..l..l.ll.
+Industrial Safety Injury Rates t HU Events
+Consequential Error Rate
+ Non-Consequential Error Rate
+ HU Latent Organizational Weaknesses (LOWS)
S t r a t eg y-T h e P Ian 4