ML060580539
| ML060580539 | |
| Person / Time | |
|---|---|
| Site: | Salem, Hope Creek |
| Issue date: | 03/15/2004 |
| From: | Blough A NRC Region 1 |
| To: | Lochbaum D Union of Concerned Scientists |
| References | |
| FOIA/PA-2005-0194 | |
| Download: ML060580539 (3) | |
Text
David -Vito -Re: Candidate questions for the PSEG7March 18 m
_______Pag e 1 4 From:
A. Randolph Blough'Q' To:
Dave Lochbaum Date:
3/15/04 11:1 OAM
Subject:
Re: Candidate questions for the PSEG March 18 meeting Dave, thanks. The list looks to be have been developed with a good bit of thought.
Also, I still owe you an answer about the Synergy survey, i.e., will NRC compel PSEG to docket the report? We're still working on that.
I understand that you have needed, and may continue to need, to make decisions in the interim.
- regards, randy
>>> "Dave Lochbaum" <dlochbaumpucsusa.org> 03/15/04 09:59AM >>>
Hello Randy:
I'm looking forward to the PSEG meeting on Thursday. Attached is a list of questions I developed in preparing for the meeting. I'd hope that all of these questions were already asked and answered before the public comment portion of the meeting.
- Thanks, Dave Lochbaum CC:
David Vito
[David Vito - Candidate gestions for the PSEG March 18 reeting From:
"Dave Lochbaum" <dlochbaumrucsusa.org>
To:
<arbenrc.gov>
Date:
3/15/04 9:56AM
Subject:
Candidate questions for the PSEG March 18 meeting Hello Randy:
I'm looking forward to the PSEG meeting on Thursday. Attached is a list of questions I developed in preparing for the meeting. I'd hope that all of these questions were already asked and answered before the public comment portion of the meeting.
- Thanks, Dave Lochbaum CC:
<djvenrc.gov>
P IDavid Vitho - pseq questions.doc Page 1I VI VY UCS's Candidate Questions for PSEG at March 18th Meeting
- 1. NRC's assessment letters over the past two years reported concerns about the problem identification and resolution processes at Salem and Hope Creek.
- a.
Does PSEG agree that its problem identification and resolution processes need improvement?
- b. If yes, what steps are planned by PSEG to address these concerns?
- c.
If yes, what metrics will be used by PSEG to evaluate progress in the problem identification and resolution area?
- 2. The Synergy survey results indicate that several workers feel that PSEG is very good at identifying problems, but not as effective at fixing the real root cause.
- a.
Does PSEG believe it has an adequate root cause evaluation process?
- b. If yes, why can't the company implement effective corrective actions?
- c. If no, what steps will be taken when to upgrade root cause evaluations?
- 3. The Synergy survey results suggest that the Employee Concerns Program is not working well.
- a.
Is the Employee Concerns Program meeting PSEG's expectations?
- b. If not, what steps are planned to address the shortfalls?
- c. If not, what metrics will be used to evaluate progress in correcting the shortfalls?
- 4. The Synergy survey results indicate a mis-communication at best and a breakdown in trust at worst between the work force and management.
- a. Does PSEG believe it has adequately communicated expectations to the work force and that the work force has adequately understood its message?
- b. If so, how does PSEG explain the Synergy survey results?
- c. If not, what steps are planned to address the management/work force disconnect?
- 5. PSEG's response on February 27, 2004, indicated that it believes recent management changes have produced positive results.
- a. How does PSEG explain the Synergy survey results reporting that a significant percentage of the work force believes that conditions are worse now than 12 to 18 months ago?
- b. What objective measures will PSEG use to demonstrate progress?
- 6. The Synergy survey results reveal that many workers have witnessed several PSEG management changes and the roll-out of numerous improvement programs, leaving them somewhat skeptical as to whether initiatives are sincere and will be sustained.
- a.
What steps are planned to move beyond new faces and new themes towards a real, lasting partnership at Salem and Hope Creek?
- b. What initial and continuing role will Nuclear Training play in establishing and retaining work force buy-in to the mission?