ML060580539

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E-mail from A. Blough of USNRC to D. Lochbaum of Ucsusa, Regarding Candidate Questions for the PSEG March 18 Meeting
ML060580539
Person / Time
Site: Salem, Hope Creek  
Issue date: 03/15/2004
From: Blough A
NRC Region 1
To: Lochbaum D
Union of Concerned Scientists
References
FOIA/PA-2005-0194
Download: ML060580539 (3)


Text

David -Vito -Re: Candidate questions for the PSEG7March 18 m

_______Pag e 1 4 From:

A. Randolph Blough'Q' To:

Dave Lochbaum Date:

3/15/04 11:1 OAM

Subject:

Re: Candidate questions for the PSEG March 18 meeting Dave, thanks. The list looks to be have been developed with a good bit of thought.

Also, I still owe you an answer about the Synergy survey, i.e., will NRC compel PSEG to docket the report? We're still working on that.

I understand that you have needed, and may continue to need, to make decisions in the interim.

regards, randy

>>> "Dave Lochbaum" <dlochbaumpucsusa.org> 03/15/04 09:59AM >>>

Hello Randy:

I'm looking forward to the PSEG meeting on Thursday. Attached is a list of questions I developed in preparing for the meeting. I'd hope that all of these questions were already asked and answered before the public comment portion of the meeting.

Thanks, Dave Lochbaum CC:

David Vito

[David Vito - Candidate gestions for the PSEG March 18 reeting From:

"Dave Lochbaum" <dlochbaumrucsusa.org>

To:

<arbenrc.gov>

Date:

3/15/04 9:56AM

Subject:

Candidate questions for the PSEG March 18 meeting Hello Randy:

I'm looking forward to the PSEG meeting on Thursday. Attached is a list of questions I developed in preparing for the meeting. I'd hope that all of these questions were already asked and answered before the public comment portion of the meeting.

Thanks, Dave Lochbaum CC:

<djvenrc.gov>

P IDavid Vitho - pseq questions.doc Page 1I VI VY UCS's Candidate Questions for PSEG at March 18th Meeting

1. NRC's assessment letters over the past two years reported concerns about the problem identification and resolution processes at Salem and Hope Creek.
a.

Does PSEG agree that its problem identification and resolution processes need improvement?

b. If yes, what steps are planned by PSEG to address these concerns?
c.

If yes, what metrics will be used by PSEG to evaluate progress in the problem identification and resolution area?

2. The Synergy survey results indicate that several workers feel that PSEG is very good at identifying problems, but not as effective at fixing the real root cause.
a.

Does PSEG believe it has an adequate root cause evaluation process?

b. If yes, why can't the company implement effective corrective actions?
c. If no, what steps will be taken when to upgrade root cause evaluations?
3. The Synergy survey results suggest that the Employee Concerns Program is not working well.
a.

Is the Employee Concerns Program meeting PSEG's expectations?

b. If not, what steps are planned to address the shortfalls?
c. If not, what metrics will be used to evaluate progress in correcting the shortfalls?
4. The Synergy survey results indicate a mis-communication at best and a breakdown in trust at worst between the work force and management.
a. Does PSEG believe it has adequately communicated expectations to the work force and that the work force has adequately understood its message?
b. If so, how does PSEG explain the Synergy survey results?
c. If not, what steps are planned to address the management/work force disconnect?
5. PSEG's response on February 27, 2004, indicated that it believes recent management changes have produced positive results.
a. How does PSEG explain the Synergy survey results reporting that a significant percentage of the work force believes that conditions are worse now than 12 to 18 months ago?
b. What objective measures will PSEG use to demonstrate progress?
6. The Synergy survey results reveal that many workers have witnessed several PSEG management changes and the roll-out of numerous improvement programs, leaving them somewhat skeptical as to whether initiatives are sincere and will be sustained.
a.

What steps are planned to move beyond new faces and new themes towards a real, lasting partnership at Salem and Hope Creek?

b. What initial and continuing role will Nuclear Training play in establishing and retaining work force buy-in to the mission?