ML043230544

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NRC Public Meeting with FENOC November 16, 2004, Senior Management Briefing
ML043230544
Person / Time
Site: Beaver Valley, Davis Besse, Perry
Issue date: 11/16/2004
From:
FirstEnergy Nuclear Operating Co
To:
Office of Nuclear Reactor Regulation
References
Download: ML043230544 (49)


Text

Senior Management Briefing Senior Management Briefing November 16, 2004 November 16, 2004

Senior Management Briefing

  • Nov. 16, 2004 2

Agenda

 Opening Remarks, Introductions Gary Leidich - President and CNO

 Fleet Engineering and Services Joe Hagan -Sr. Vice President, Fleet Engineering & Services

 Fleet Operations Lew Myers - Chief Operating Officer

- Davis-Besse - Mark Bezilla, Vice President

- Perry - Rich Anderson, Vice President

- Beaver Valley - Bill Pearce, Vice President

 FENOC Oversight Ralph Hansen - Interim Vice President of Oversight

 Closing Remarks Gary Leidich Agenda

Senior Management Briefing

  • Nov. 16, 2004 3

Desired Outcomes

 Discuss the evolution, approach, and going-forward plans for operating FENOC as a fleet

 Review current plant operating performance &

challenges

 Outline our improvements in safety culture and plant safety margins Opening Remarks

Senior Management Briefing

  • Nov. 16, 2004 4

Opening Remarks

Senior Management Briefing

  • Nov. 16, 2004 5

Business Plan Fundamentals Fundamentals FENOC Vision FENOC Vision with a strong safety focus delivering top fleet operating performance with a strong safety focus delivering top fleet operating performance Beaver Valley

  • Davis-Besse
  • Perry
  • Akron
  • BETA Beaver Valley
  • Davis-Besse
  • Perry
  • Akron
  • BETA

 Safety Priority

 People Emphasis

 Delivering Results

 Top Performance Relative to Industry

 Fleet Emphasis NO SILOS OR ISLANDS Opening Remarks

Senior Management Briefing

  • Nov. 16, 2004 6

The Basics Assure public health and safety Competitive fleet generation Assure public health and safety Competitive fleet generation Strategic Objectives Safe Plant Operations Safe Plant Operations Fleet Efficiency /

Effectiveness Fleet Efficiency /

Effectiveness Excellent Materiel Condition Excellent Materiel Condition Improved Outage Performance Improved Outage Performance People Development and Effectiveness People Development and Effectiveness Opening Remarks Business Plan

Senior Management Briefing

  • Nov. 16, 2004 7

Business Plan -

Architecture for Improving Performance Perry Beaver Valley Davis-Besse Akron Where were going.

What were measuring...

What were doing and whos accountable Beta Laboratory Opening Remarks Implemented by the entire fleet organization Implemented by the entire fleet organization

Senior Management Briefing

  • Nov. 16, 2004 8

Vice President Davis-Besse Vice President Davis-Besse Vice President Beaver Valley Vice President Beaver Valley Vice President Perry Vice President Perry Senior Vice President Engineering and Services Senior Vice President Engineering and Services Nuclear Committee of Board of Directors Nuclear Committee of Board of Directors Vice President Oversight Vice President Oversight FENOC President & CNO FENOC President & CNO Business Strategies Business Strategies Chief Operating Officer Chief Operating Officer Fleet Assessment Fleet Assessment Organizational Effectiveness Organizational Effectiveness 2004 FENOC Organizational Chart Fleet Engineering Fleet Engineering Regulatory Affairs Regulatory Affairs Operations Support Operations Support Station Engineering Station Engineering Nuclear Security Nuclear Security FirstEnergy Corp.

Chairman & CEO FirstEnergy Corp.

Chairman & CEO Opening Remarks

Senior Management Briefing

  • Nov. 16, 2004 9

2003-2004 Hiring Industry Experience Name Current Position Previous Employer Years of Service Fleet Support and Services Joe Hagan Senior Vice President Exelon 33 Vito Kaminskas Director, Operations Support NMC 30 Greg Halnon Director, Regulatory Affairs PSEG Nuclear LLC 22 Richard Farrell Manager, Radiation Protection NMC 20 Robert Deppi Manager, Operations Exelon 26 Charles Smith Manager, Outage Exelon 23 James Brander Manager, Maintenance NMC 22 Dewey Evans Manager, Work Management PP&L 23 Perry Nuclear Plant Richard Anderson Vice President PP&L 25 William OMalley Manager, Maintenance Exelon 22 Andrew Kolarcik Manager, Outage Entergy 14 John DeDomenico Manager, Work Management Indiana Michigan Power 23 Stuart Thomas Manager, Radiation Protection NMC 25 Davis-Besse Barry Allen Director, Site Operations Entergy 20 Beaver Valley Richard Mende Director, Performance Improvement NMC 26 Opening Remarks

Senior Management Briefing

  • Nov. 16, 2004 10 Fleet Organization Fleet Organization in Place

 Goal: Consistent and improved overall performance

 Drives Business Plan implementation

 New Executive Team with:

- Safety focus and oversight

- Years of operating experience Opening Remarks

Fleet Engineering

& Services Fleet Engineering

& Services Joe Hagan FENOC Sr. Vice President Joe Hagan FENOC Sr. Vice President

Senior Management Briefing

  • Nov. 16, 2004 12 Organizational Philosophy Fleet Approach WHATS CHANGED FUNCTIONALLY ?

Process Development Process Development Implementation*

Implementation*

  • Change management plans Execution Execution Fleet Support Fleet Operations Fleet Engineering & Services

Senior Management Briefing

  • Nov. 16, 2004 13 Fleet Approach Fleet Engineering & Services

 Consistent processes to drive performance

 Resources: adequate, balanced and prioritized

 Increased checks and balances

 Solid foundation to detect early performance decline Fleet Attributes:

 Governance

 Oversight

 Support

 Services

Senior Management Briefing

  • Nov. 16, 2004 14 Organizational Elements:

 Executive Leadership Team

 Common organization at the sites

 Senior Management Team at the sites

 Fleet support and services

 Fleet-wide assessment of implementation and performance

 Fleet-wide quality assurances oversight

 Strong external independent review function Fleet Approach Fleet Engineering & Services

Senior Management Briefing

  • Nov. 16, 2004 15 Examples of Fleet Activities

 Governance

- Common policy and process documents

- Nuclear Committee of the Board of Directors

- Company Nuclear Review Boards

- Quarterly Fleet Performance Reviews presented to CNO

- One Business Plan with fleet-wide strategic objectives

 Oversight

- Single quality program

- Common assessment program

- Standardized performance indicators

 Monthly Performance Reviews conducted at each site

- Structured Daily Call for the fleet Fleet Engineering & Services

Senior Management Briefing

  • Nov. 16, 2004 16 Examples of Fleet Activities

 Support

- Programs and processes; structure and their implementation

- Central point of contact for industry operating experience and assistance reviews

- Common structure for training programs

- Coordination of resources

- Database and Software management

- Common initiative for Equipment Reliability improvements

 Services

- One fleet calibration service for M&TE and failure analysis

- Project management for large fleet-wide projects

- Dedicated point-of-contacts for Nuclear in IT, Supply Chain, Human Resources, Legal, etc.

Fleet Engineering & Services

Senior Management Briefing

  • Nov. 16, 2004 17 Communications for Staff Acceptance

 Integrated communications programs drive employee engagement

 Publications and electronic media:

- Fleet newsletter

- Special Edition newsletters

- Special employee handbooks

- Satellite television broadcasts

 Face-to-Face Communications:

- Supervisory Briefings

- Employee 4Cs Meetings Compliments, Concerns, Changes, Communications

- Town Hall Meetings

- All-Hands Meetings

- Lunch with FENOC President Fleet Engineering & Services

Senior Management Briefing

  • Nov. 16, 2004 18 Accomplishments/Results

 One corrective action process

 Structured backlog reduction all plants

 Engineering programs merged and consistent

 Institutionalized the process and programs to assess Safety Culture and Safety Conscious Work Environment

 Improved on-line plant performance

 Improved outage performance

 Single management observation program Fleet Engineering & Services

Senior Management Briefing

  • Nov. 16, 2004 19 Fleet Top Focus Areas

 Fleet Managers roles and responsibilities

 Fleet convergence of processes and assessments

 Organization acceptance and effective implementation of process and standards

 Benchmarking industry fleet organizations for check and adjust

- Maintenance performance

- Operations standards

- Engineering product quality Fleet Engineering & Services

Senior Management Briefing

  • Nov. 16, 2004 20 FENOC Fleet Objectives Strong Safety Focus New Fleet approach is designed to provide early recognition of declining performance Improved Equipment and Plant Reliability Top Quartile Performance and Results Anchor Standards of Performance through Accountability and Execution Fleet Engineering & Services

Fleet Operations Fleet Operations Lew Myers Chief Operating Officer Lew Myers Chief Operating Officer

Senior Management Briefing

  • Nov. 16, 2004 22 WHATS CHANGED FUNCTIONALLY ?

Fleet Approach Functionally, the Plants are responsible for strong implementation and the discipline of execution Process Development Process Development Implementation*

Implementation*

  • Change management plans Execution Execution Fleet Support Fleet Operations Fleet Operations

Senior Management Briefing

  • Nov. 16, 2004 23 Standard Fleet Organization Allows for Consistent Execution of Standards

 Davis-Besse returned to service

 In 2004, FENOC

- Completed reorganization based on industry comparisons

- Selected new management to fill critical roles

 Davis-Besse and Perry have augmented resources to account for performance improvement initiatives

 Insuring proper staffing levels are a key focus of the Executive Leadership Team Fleet Operations

Senior Management Briefing

  • Nov. 16, 2004 24 Davis-Besses Recent Operating Highlights

 Performance Index shows improvement

 Good safety system performance

 Corrective Action Backlog continues to be reduced

 Maintenance Backlog being reduced

 100% power April 4, 2004

 97.3% Capability Factor through October 31st

 Licensed Operator class completed and one is in progress

 Preparations in place for upcoming mid-cycle outage

 Independent assessments being used to verify sustained performance Fleet Operations

Senior Management Briefing

  • Nov. 16, 2004 25 2004 Davis-Besse Operationally Focused Organization Director -

Performance Improvement Bob Schrauder BS (Nuc)

SRO Cert (PNPP) 26 years Director -

Site Operations Barry Allen MS (Civil)

SRO Cert (ANO-2)

PE 20 years Director - Engineering Steve Loehlein BS (Mech)

PE, SRO Cert (BV) 21 years Manager - Nuclear Oversight Ray Hruby BS (Nuc), SRO (BV) 22 years Manager - Site Protection Dave Kline AS (Criminal Justice)

BS (HR Management) 17 years Vice President - Davis-Besse Mark Bezilla BS (Nuc), AS (Nuc)

SRO (TMI), SRO (DB) 28 years VP - Oversight 14 Technical Managers 8 SRO (2 SRO Certifications) 9 Engineering Degrees

~ 20 Average Years Experience Fleet Operations

Senior Management Briefing

  • Nov. 16, 2004 26 Fleet Operations Davis-Besses Top Focus Areas

 Human Performance

- Routine and recurring tasks

 Work Management

- On-line schedule adherence and stability

- Off-line preparation and schedule adherence

 Backlog Reduction

- Elective Maintenance

- Corrective Action

- Procedure Change Requests

 Corrective Action Program Implementation

Senior Management Briefing

  • Nov. 16, 2004 27 Fleet Operations Davis-Besse: Looking Forward

 Safe, conservative, reliable, event-free operations

 Work Management implementation

 Strengthen staff standards through effective management observation program

 Preparation for Mid-Cycle Outage

- Backlog reduction

- Off-line preparation and execution

 Qualification of personnel through accredited training

 Use of operating experience, benchmarking, and critical self-assessments

Senior Management Briefing

  • Nov. 16, 2004 28 Perry is Demonstrating Safe Operating Performance

 Performance Index shows recovering trend

 Safety System performance has improving trend

 Reductions in corrective action backlog and average age

 2004 Capability Factor YTD - 93.2%

 95003 major equipment issues are resolved

 Several margin improvements in Safety Systems in Feb. outage

 License Operator training class in progress

 8.7 million man-hours without a lost time accident

 Successful Integrated Emergency Drill

 Performance Improvement initiative in progress Fleet Operations

Senior Management Briefing

  • Nov. 16, 2004 29 2004 Perry Operationally Focused Organization Manager - Fleet Oversight Neal Bonner BS (Nuc), SRO (DB) 29 years Manager - Site Protection Ron Rose AS (Criminal Justice)

SRO Cert (Perry), BS (History) 22 years Vice President - Perry Rich Anderson BA (Mgmt / Org)

SRO (Duane Arnold) 27 years VP - Oversight 14 Technical Managers 9 SRO (1 SRO Certification) 9 Engineering Degrees

~25 Average Years Experience Fleet Operations Director -

Performance Improvement John Messina BS (Nuc), SRO (Perry) 23 years Director -

Site Operations Fred von Ahn MBA, BS, PE, SRO (Perry) 26 years Director - Engineering Tom Lentz BS (Mech), PE, SRO (Perry) 21 years

Senior Management Briefing

  • Nov. 16, 2004 30 Perry Top Focus Areas

 Leadership and management issues

- Reinforcement of expectations

- Sense of urgency

- Resolution of plant problems

- Understanding causes of latent problems

 Corrective Action Program Implementation

 Performance Improvement Initiative

- Six main areas of focus Fleet Operations

Senior Management Briefing

  • Nov. 16, 2004 31 Equipment Performance

& Configuration Initiative Tom Lentz Equipment Performance

& Configuration Initiative Tom Lentz Program / Procedure Review Initiative John Messina Program / Procedure Review Initiative John Messina Containment & Safety Systems Initiative Fred von Ahn Containment & Safety Systems Initiative Fred von Ahn Organizational Effectiveness Improvement Initiative Fred von Ahn Organizational Effectiveness Improvement Initiative Fred von Ahn Validation of Root Cause Actions and Effectiveness Review of Root Cause Correction Action Initiative John Messina Validation of Root Cause Actions and Effectiveness Review of Root Cause Correction Action Initiative John Messina Corrective Action Implementation Improvement Initiative John Messina Corrective Action Implementation Improvement Initiative John Messina Plan Executive Sponsor Lew Myers Plan Executive Sponsor Lew Myers Performance Improvement Initiative Performance Improvement Initiative Plan Overview Panel Plan Overview Panel Fleet Operations Fleet Operations

Senior Management Briefing

  • Nov. 16, 2004 32 Fleet Operations Perry: Looking Forward

 Continued safe operation

 Implementation of Fleet initiatives

 Conduct safe, effective refueling

- Improve safety margins with design modifications

 Training to improve performance

 Leadership and management issues

- Accountability

- Engagement and execution

 Teamwork between managers and senior leadership

Senior Management Briefing

  • Nov. 16, 2004 33 Beaver Valleys Full Potential Program has Demonstrated Improved Operating Performance

 Performance Index at Best Industry Quartile

 Safety System performance improved

 Industry Award for performance improvements

 2004 Capability Factor YTD: Unit 1 - 99.3%; Unit 2 - 99.1%

 Many margin improvements in Unit 1 Refueling Outage day began Oct 18

- New faster acting feedwater isolation valves

- New upgraded inverter

- Improved accuracy of accumulator level transmitters

- New steam dump valves

- New insulation for bottom head inspections

- Preparations for new steam generators and reactor vessel head

 Licensed Class completed Fleet Operations

Senior Management Briefing

  • Nov. 16, 2004 34 2004 Beaver Valley Operationally Focused Organization Director - Engineering Tom Cosgrove BS (Mech), PE SRO (Turkey Point) 20 years Manager - Fleet Oversight Ralph Hansen BS (Mech)

SRO Cert 34 years Manager - Site Protection Ken Halliday BS (Elec) 38 years Vice President - Beaver Valley Bill Pearce BS (Professional Studies)

SRO (Turkey Point)

SRO (St. Lucie) 37 years VP - Oversight 14 Technical Managers 9 SRO (3 SRO Certifications) 11 Engineering Degrees

~ 26 Average Years Experience Fleet Operations Director -

Performance Improvement Rick Mende BS (Biology / Minor in Chem.)

SRO (Turkey Point) 27 years Director -

Site Operations Jim Lash BS (Physical Oceanography)

SRO (DB) 31 years

Senior Management Briefing

  • Nov. 16, 2004 35

 Human Performance

- Consequential events

 Work Management

- Off-line preparation and schedule adherence

 Backlog Reduction

- Maintenance

- Corrective Action

 Technical Training Program accreditation renewal

- Training to improve performance

 Corrective Action Program Implementation Beaver Valleys Top Focus Areas Fleet Operations

Senior Management Briefing

  • Nov. 16, 2004 36 Fleet Operations

 Continue use of Corrective Action Program to find and fix problems

 Leverage Self-assessments and latent issue reviews to proactively identify and fix issues

 Maintain a strong, well-aligned management team

 Further increase workforce engagement in problem identification & improvements

 Strengthen SCWE based on FENOC Lessons Learned Beaver Valley: Looking Forward

Senior Management Briefing

  • Nov. 16, 2004 37 Retain strong focus on nuclear safety High levels of availability / reliability System of checks and balances Challenges:

- Full utilization of the fleet organization

- Perry Performance Initiative

- Davis-Besse continued recovery actions and 0350 process

- Beaver Valley continued improvement Day-to-Day Operations Fleet Operations

FENOC Oversight FENOC Oversight Ralph Hansen Interim Vice President of Oversight Ralph Hansen Interim Vice President of Oversight

Senior Management Briefing

  • Nov. 16, 2004 39 Fleet Oversight FENOC Oversight

 Quality Oversight Organization

- Structurally independent report to the CNO and BOD

- 2 new QA Managers Perry and Davis-Besse

 Role of Oversight

- Audit Program

 Performance-based assessments

 Effective continuous assessment process

 Cross-use of talent from each site

 Use of outside expertise

- Key Organizational Oversight Functions

 Company Nuclear Review Board

 Quality Assurance

 Quality Control

 Employee Concerns

Senior Management Briefing

  • Nov. 16, 2004 40 Fleet Oversights Key Focus Areas Quality Organization

 Maintaining proper perspective of QA personnel

- Threshold

- Site ownership of issues and follow through

 Training for proficiency and pipeline

- Maintaining good mix of technical expertise

 Line, Engineering

 Rotation program FENOC Oversight

Senior Management Briefing

  • Nov. 16, 2004 41 Oversight Observations

 Safety Conscious Work Environment

 Corrective Action Program

- How we are doing?

- What is it telling us?

 Procedure implementation

 Security change implementation effectiveness

 Work Management improvements FENOC Oversight

Senior Management Briefing

  • Nov. 16, 2004 42 Corporate Support and Oversight

 Board of Directors

- Policy, resources, and commitment

- Active Nuclear Committee of the Board

 Executive Management

- Involvement by CEO

- Reporting Relationship

- Coordination of resources and business planning Closing Remarks

Senior Management Briefing

  • Nov. 16, 2004 43 Overall.

Closing Remarks Safety is the priority

Senior Management Briefing

  • Nov. 16, 2004 44 Overall.

Closing Remarks Safety is the priority Plant Performance is improving

Senior Management Briefing

  • Nov. 16, 2004 45 Overall.

Closing Remarks Safety is the priority Plant Performance is improving

Senior Management Briefing

  • Nov. 16, 2004 46 Overall.

Closing Remarks Safety is the priority Plant Performance is improving

Senior Management Briefing

  • Nov. 16, 2004 47 Overall.

Closing Remarks Safety is the priority Plant Performance is improving We are now operating as a fleet

Senior Management Briefing

  • Nov. 16, 2004 48 Overall.

Closing Remarks Safety is the priority Plant Performance is improving Now operating as a fleet The resources, organization, talent, and game plan are in place for sustained performance improvement

Senior Management Briefing Senior Management Briefing November 16, 2004 November 16, 2004