ML040790261

PSEG Slides Presented at Management Meeting with Region I to Discuss PSEG Assessment Plan for Work Environment Issues at Salem/Hope Creek

ML040790261
Person / Time
Site:	Salem, Hope Creek
Issue date:	03/18/2004
From:	Public Service Enterprise Group
To:	NRC Region 1
References
Download: ML040790261 (28)

Text

SEG Nuclear lan for Assessing and Improving the Work nvironment at Salem/Hope Creek C Public Meeting idgeport Holiday Inn arch 18, 2004

rank Cassidy resident & COO - PSEG Power

Frank Cassidy

§ Corporate Commitment

§ Independent Assessment Team Charter Roy Anderson

§ Plan for Change Chris Bakken

§ Plan to Assess, Integrate, and Measure Progress im OHanlon

§ Independent Team Status Frank Cassidy

§ Conclusions

Salem/Hope Creek Remains Critical to PSEG and the Public

§ Operate Salem/Hope Creek Safely

§ Ensure Salem/Hope Creek Receive Required Resources

§ Assure a Strong Safety-Conscious Work Environment at Salem/Hope Creek

E. J. Ferland Chairman of the Board, President & CEO T.

T. M.

M. OFlynn OFlynn Chief Chief Financial Financial Officer Officer R.E.

R.E. Selover Selover General General Counsel Counsel F. Cassidy President & COO R.A. Anderson President & CNO

No Serious Safety Violations Identified, But:

§ Concerned About Station Work Environment

§ Concerned About Impact of Previously Unresolved Conflicts

§ Need for PSEG to Assess the Station Work Environment

§ Take Steps to Assure Workforce Participates

Scope

§ Comprehensive

§ Initial Focus

• Operational Decision-Making

• Previously Unresolved Conflicts

• Problem Identification and Resolution Objective to Assess

§ Work Environment

§ Sufficiency of Managements Initiatives to Assess

§ Sufficiency of Management Efforts to Improve

§ Impact of Corporate-site Interface

Team Composition

§ Will Assure Independent, Thorough Review Schedule

§ Management Briefing and Recommendations in April

oy Anderson resident & CNO - PSEG Nuclear

2003 Initiated Fundamental Change Designed to Assure Safe Reliable Operation ccomplishments

§ Capital Increase PSEG PSEG Power Power Mission Mission

§ Capital Shift

§ Succession Plan Design Design Organization Organization

§ Metrics with Line of Sight

§ Performance Management Staff Staff Organization Organization

§ Unitization for Focus Develop Develop Metrics Metrics

§ System Engineers Analyze Analyze Gaps Gaps Develop Develop 55 Year Year Plan Plan Prepare Prepare Annual Annual Budget Budget Measure Measure Progress Progress

Safe & Environmentally Sound Required for Reliable Performance Resulting in Economic Operation PSEG PSEG Power Power Mission Mission Design Design Organization Organization Staff Staff Organization Organization Develop Develop Metrics Metrics Protecting the Health and Safety of the Analyze Analyze Gaps Gaps Public Is the Basis for the License Develop Develop 55 Year Year Plan Plan Prepare Prepare Annual Annual Budge Budgett Measure Measure Progress Progress

PSEG PSEG Power Power Mission Mission Design Design Organization Organization Staff Staff Organization Organization Develop Develop Metrics Metrics Analyze Analyze Gaps Gaps Develop Develop 55 Year Year Plan Plan Prepare Prepare Annual Annual Budget Budget Measure Measure Progress Progress

r. Manager Responsibility hris Bakken Overall Operations & Support ike Brothers Safe Operation ave Garchow Design Basis ohn Carlin Assessment ade Sperry Business PSEG PSEG Power Power Mission Mission Design Design Organization Organization Staff Staff Organization Organization Develop Develop Metrics Metrics Analyze Analyze Gaps Gaps Develop Develop 55 Year Year Plan Plan Prepare Prepare Annual Annual Budge Budgett Measure Measure Progress Progress

PSEG PSEG Power Power Mission Mission Design Design Organization Organization Staff Staff Organization Organization Develop Develop Metrics Metrics Analyze Analyze Gaps Gaps Develop Develop 55 Year Year Plan Plan Prepare Prepare Annual Annual Budget Budget Measure Measure Progress Progress

Power Nuclear Organization Line of Sight Department You PSEG PSEG Power Power Mission Mission Design Design Organization Organization Staff Staff Organization Organization Develop Develop Metrics Metrics You Should Always Know Where You Fit In Analyze Analyze Gaps Develop Gaps Develop 55 Year Year Plan Plan Prepare Prepare Annual Annual Budge Budgett Measure Measure Progress Progress

PSEG PSEG Power Power Mission Mission Design Design Organization Organization Staff Staff Organization Organization Develop Develop Metrics Metrics 12/03 - Survey by Synergy Analyze Analyze Gaps Gaps 02/04 - USA Review Develop Develop 55 Year Year Plan Plan Prepare Prepare Annual Annual Budget Budget Measure Measure Progress Progress

Plant Equipment Corrective Action Program Work Management Communication

hris Bakken enior Vice President - Nuclear Operations

SYNERGY SYNERGY -- PHASE PHASE 11 UTILITY UTILITY SERVICE SERVICE ALLIANCE ALLIANCE ASSESSMENT ASSESSMENT MID MID CYCLE CYCLE REVIEW REVIEW INDEPENDENT INDEPENDENT ASSESSMENT ASSESSMENT TEAM TEAM OCT 03 NOV 03 DEC 03 JAN 04 FEB 04 MAR 04 APR 04 MAY 04 JUN 04

Synergy - Phase 1 Business Plan Utility Service Alliance Assessment Mid Cycle Review Independent Assessment Team June 2004 - Integrate Assessment Data Into 5 Year Business Plan

Organization Is Being Challenged

§ Equipment Problems

§ Corrective Action Program

§ Work Management

§ Adherence to Expectations and Standards

§ Confidence in Employee Concerns Program

§ Certain Organizations Need Attention

Organization Is Being Challenged

§ Visibility and Emphasis of SCWE Message

§ Reactivity Management at Hope Creek

§ Corrective Action Program

§ QA Line Management Interface

§ Work Management Process

§ Change Management

Salem 1 and Hope Creek Outage Scope CAP Effectiveness Work Management Communications

ntegrate Into Daily Operations Through Business Plan Measure Results

§ Metrics for Evaluating Work Environment

§ Re-Survey Employee Population to Assess Work Environment

ames OHanlon dependent Assessment Team Lead

Good Cooperation From Management and Workforce Over 100 Interviews Conducted Complete Remaining Interviews/Assessment by Beginning of April Provide Assessment and Recommendations to PSEG by Mid-April

rank Cassidy resident & COO - PSEG Power

PSEG Is Committed To:

§ Improve the Work Environment

§ Improve Communication of Changes

§ Monitor Our Progress

§ Make Necessary Adjustments

§ Operate the Plants Safely

§ Provide the Required Resources Safe Plant Operation Will Not Be Compromised