ML040650372
| ML040650372 | |
| Person / Time | |
|---|---|
| Site: | Cook  |
| Issue date: | 03/03/2004 |
| From: | American Electric Power Co |
| To: | NRC/RGN-III |
| References | |
| Download: ML040650372 (24) | |
Text
ENCLOSURE 1 Excellence Getting better all the time NRC Region Ill Cook Nuclear Plant Recovery Plan Update March 3,2004
Getting better all the time Mano K. Nazar Senior Vice President and Chief Nuclear Officer American Electric Power
Todays Agenda Getting better all the time Cooks Current State Mano Nazar Recovery Plan Overview Mano Nazar Operations Department Bob Gillespie Maintenance Department Ken Rollins Closing Remarks Mano Nazar
8 Cooks Current State Getting better all the time NRC Reactor Oversight Process 2003 power fluctuations INPO Index Impact on AEP
f J
4
1 - 1 Overall Mission:
d B Restoring Excellence Getting better all the time Human Performance Effective Leadership Operational Focus Proactive Engineering/Organization Equipment Reliability Corrective Action Program Outage Performance Work Quality, Skill, and Knowledge Forward and Outward Looking
Improvement Strategy Examples Human Error Reduction Examples Risk Assessment Formal Communication Work Management Risk Assessment Process Rework Work Prioritization I Decision Making Template Look-Ahead Process Error Reduction Tools Examples Examples Role Model Accountability vs. Victimization Reward Long Term Vision Reinforce Embrace Positive Resistance Consistency Organization Success vs.
Individual Success Learning Organization Attributes
Cook Plant Recovery Plan Getting better all the time Equipment Human Organization at Operational Learning Design Basis - Key Performance Indicator's Reliability Performance Effectiveness Focus Organization (KPl's)
I I Department Recovery Plan Individual Contributors Implementation of new performance reviews I
!kiu!ss Example: Example:
- Wo& HabiG .CR BaMogs
-Communication - Rewrk
Self-Improving Culture &
Learning Organization Getting better all the time v VISION:
We will be a team that delivers excellent performance.
MISSION:
We will produce energy in a safe, reliable, cost-effective way that benefits our e e e customers, shareholders, and
Prevention Detection and Correction Model Getting better all the time GOAL:
Maximize time spent on prevention and detectior1 to minimizelel iminate correction activities.
CORE VALUE:
Do the job right the first time.
CAP Picture of Excellence Getting better all the time Excellence Recovery Plan Status 3
Recovery Plan Getting better all the time 73 Action Plans 983 Action Items INPO Review - feedback incorporated Actions 59% complete Completed on schedule, few extensions Performance Indicators complete Monthly Review Meeting
ma Corrective Actions Taken Getting better all the time Look Ahead Process Risk Assessment Aggregate risk assessment Accountability for follow through Leadership Team involvement Implementing Corrective Action Program improvements
a a, CU
.clr S n n E ??
0 v) v)
a, a
0 v) 3 v) 0 v) 2 i! 2 0 0 0
Getting better all the time Ken Rollins MAINTENANCE MANAGER
Maintenance Department Getting better all the time Assessment Recovery Plan Actions Results to Date
Getting better all the time Mano K. Nazar Senior Vice President and Chief Nuclear Officer American Electric Power
Closing Remarks Getting better all the time Leadership and Management Values Supervisory Involvement Mentoring Setting Standards Lateral Integration Communications Forward and Outward Looking Organization
Closing Remarks Getting better all the time Picture of Excellence Fundamental Behaviors Organizational Focus Cohesive Plan Operations-Led Organization Operations Decision Making Work Prioritization
Closing Remarks Getting better all the time Corrective Action Program [OE and SA]
9 Getting Ahead of Issues Improve Performance Resolving Long-standing Equipment Issues Proactive Engineering Organization Outage Performance
Closing Remarks Getting better all the time Quality of Work Training Human Performance Procedures Process Improvements Modification Process
Getting better all the time Questions and Answers
Enclosure 2 D.C. COOK PLANT PERFORMANCE MEETING PRINCIPAL ATTENDEES March 3, 2004, at 1:00 p.m. CST American Electric Power Company - D.C. Cook Nuclear Plant M. Nazar, Senior Vice President and Chief Nuclear Officer J. Jensen, Site Vice President M. Finissi, Plant Manager J. Zwolinski, Design Engineering and Regulatory Affairs Director R. Gillespie, Operations Director K. Rollins, Maintenance Director NRC J. Caldwell, Regional Administrator S. Reynolds, Acting Director, Division of Reactor Projects, Region Ill C. Pederson, Director, Division of Reactor Safety, Region Ill E. Duncan, Chief, Branch 6, Division of Reactor Projects, Region Ill I. Netzel, D.C. Cook Resident Inspector