ML040550394

Revision 10 to EP-PS-351, News Manager.

ML040550394
Person / Time
Site:	Susquehanna
Issue date:	02/16/2004
From:	Susquehanna
To:	Document Control Desk, Office of Nuclear Reactor Regulation
References
28401 EP-PS-351, Rev 10
Download: ML040550394 (16)

Text

Feb. 16, 2004 Page 1 of 1 K>

MANUAL HARD COPY DISTRIBUTION DOCUMENT TRANSMITTAL 2004-7130 USER INFORMATION:

G CH E#:28401 CA#: 0363 Addre NUCSA2 P e#: 25 TRANSMITTAL INFORMATION:

TO: 02/16/2004 LOCATION: CDOCUMENT7CONTROL7,DESK,#

FROM: NUCLEAR RECORDS-DOCUMENT CONTROL CENTER

'NUCSA-2)

~HE FOLLOWING CHANGES HAVE OCCURRED TO THE HARDCOPY OR ELECTRONIC MANUAL ASSIGNED TO YOU:

351 - 351 - NEWS MANAGER: EMERGENCY PLAN-POSITION SPECIFIC PROCEDURE REMOVE MANUAL TABLE OF CONTENTS DATE. 08/22/2003 ADD MANUAL TABLE OF CONTENTS DATE: 02/13/2004 CATEGORY: PROCEDURES TYPE: EP ID: EP-PS-351 REMOVE: REV:9 ADD: REV: 10 REMOVE: PCAF 2003-1450 REV: N/A UPDATES FOR HARD COPY MANUALS WILL BE DISTRIBUTED WITHIN 5 DAYS IN ACCORDANCE WITH DEPARTMENT PROCEDURES. PLEASE MAKE ALL CHANGES AND ACKNOWLEDGE COMPLETE IN YOUR NIMS INBOX UPON RECEIPT OF HARD COPY. FOR ELECTRONIC MANUAL USERS, ELECTRONICALLY REVIEW THE APPROPRIATE DOCUMENTS AND ACKNOWLEDGE COMPLETE IN YOUR NIMS INBOX.

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PROCEDURE COVER SHEET PPL SUSQUEHANNA, LLC PROCEDURE MOC NEWS MANAGER: EP-PS-351 Emergency Plan-Position Revision 10 Specific Procedure Page 1 of 3 ADHERENCE LEVEL: INFORMATION USE QUALITY CLASSIFICATION: APPROVAL CLASSIlCATION:

( ) QA Program (X) Non-QA Program ( ) PIant //( ) Non-Plant CX) Instruction EFFECTIVE AI \ -1/2J DATE: /  !§' I..I cj.irr PERIODIC REVIEW FREQUENCY: '

Two Years PERIODIC REVIEW DUE DATE: 2-r/32OO6,

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RECOMMENDED REVIEWS:

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ProcedureOwner Nuclear Emergency Planning Responsible Supervisor: Primary Public Information Manager Responsible FUM: Supv.-Nuclear Emergency Planning Responsible Approver: Primary Recovery Manager FORM NDAP-QA-0002-1, Rev. 4, Page 1 of 1 (Electronic Form)

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• EP-PS-351 Revision 10 Page 2 of 3 NEWS MANAGER: Emergency Plan-Position Specific Procedure WHEN: Any SSES Emergency HOW NOTIFIED: Pager or Telephone REPORT TO: Public Information Manager (PIM)

WHERE TO REPORT: General Office (TW-4) or Media Operations Center (MOC)

OVERALL DUTY:

Coordinate and supervise development and distribution of news material for print and electronic news media and information for employees and selected top PPL managers.

MAJOR TASKS: TAB: REVISION:

Gain understanding of situation from PIM or TAB A 1 on-duty Writer.

Make notifications, then report to appropriate TAB B 4 work location.

Edit news material and coordinate approval with TAB C 4 PIM.

Direct distribution of news material. TAB D 5 Serve as communications advisor to PIM. TAB E 1 Plan for and conduct shift turnover of Writers TAB F 3 and News Manager.

Remain updated about the situation. TAB G 2 If you receive a bomb threat, either directly or TAB H 1 indirectly through a third party, respond appropriately.

Support the smooth transition of the MOC TAB I 2 during a move, shift turnover, or termination.

• EP-PS-351 Revision 10 Page 3 of 3 SUPPORTING INFORMATION: TAB:

Intentionally Blank TABi Emergency Organization TAB2 Intentionally Blank TAB3 Instructions for Creating 800 Line Messages TAB 4 Intentionally Blank TAB5 Instructions for Sending News Material by Computer TAB 6 Bomb Facts Checklist TAB7 Previous Emergency Declaration at Susquehanna TAB 8

REFERENCES:

SSES Emergency Plan NUREG-0654, Planning Standards and Evaluation Criteria NUREG-0731, Guidelines for Utility Management Structure and Technical Resources, September 1980 NUREG-0696, Functional Criteria for Emergency Response Facilfties

TABA EP-PS-351 -A Revision 1 Page lofi MAJOR TASK:

Gain understanding of situation from PIM or on-duty Writer.

SPECIFIC TASKS: HOW:

1. If reporting to General Office, get briefing from on-duty Writer or from PIM over the telephone.

2. If reporting to MOO, review any NOTE:

already-developed* news material. While you are traveling to MOC, news material is being developed by Writer remaining behind until MOC is staffed by News Manager and Writer. Some news material should be available when News Manager and Writer arrive at MOC.

3. If reporting to MOO, get briefing from PIM or designate.

• TABB EP-PS-351 -B Revision 4 Page 1 of 1 MAJOR TASK:

Make notifications, then report to appropriate work location.

SPECIFIC TASKS: HOW:

If you are notified at home, before 1a. If notified by phone by on-call person, call reporting to work location, notify other the people listed below:

Corporate Communications emergency staff.

(1) A second Writer.

(2) Steno/Clerk.

HELP Reference the MOC Telephone Directory lb. If message is by pager, respond to the telephone number listed on the pager, then call people listed above.

2. If PIM has not called .for editorial staff at the MOC, report to Corporate Communications offices in the General Office, TW-4.

3. If PIM has called for editorial staff, 3a. Contact Writer who will go to report to MOC in Wilkes-Barre. Wilkes-Barre and set travel arrangements.

3b. Arrange with the second Writer to cover at General Office with steno/clerk.

4. Call in Management Administrative help to issue news releases if needed.

5. Notify on-duty Manager at CCC. 5a. 484-634-3017

6. Call Manager-Community and Economic Development.

• TABC EP-PS-351 -c Revision 4 Page 1 of 1 MAJOR TASK:

Edit news material and coordinate approval with PIM.

SPECIFIC TASKS: HOW:

1. Review news material for style and content.

2. See that technical substance is accurate. Show to Technical Brief er. if a question develops.

3. Review with PIM and incorporate input.

4. . If EOF is in charge, see that news releases approved by PIM are delivered to the Recovery Manager (RM) for approval.

• TABD EP-PS-351 -D Revision 5 Page 1 of 1 MAJOR TASK:

Direct distribution of news material.

SPECIFIC TASKS: HOW:

1. After approval from TSC or EOF, get word to MOC Admin. Coordinator that news item has been approved and should be released.

2. Ifworking at the MOC, direct a writer 2a. Approved news material may be faxed to to issue news releases using PR

• the General Office if PPL Net is Newswire or send approved news unavailable.

material by PPL Net to the General Office to issue. Ifa writer is not available, complete this step yourself.

3. News Manager also directs release of 3a. News Manager directs release of pre-approved backgrounders which backgrounders only after consultation are stored in the computer system. with PIM.

NOTE:

Susquehanna Pre-Approved Backgrounders and News Bulletins are available on the PPL Network, G drive.

4. Bulletins are released in same fashion but require the approval of the PIM only..

5. Ensure that news material is posted 5a. Use automatic posting function of News on UpdateNow and Nuclear News. Release Distribution Procedure or call out editor of UpdateNow.

• TABE EP-PS-351 -E Revision 1 Page 1 of 1 MAJOR TASK:

Serve as communications advisor to PIM.

SPECIFIC TASKS: HOW:

1. Advise PIM of any rumors worthy of treatment in news material.

2. Suggest to PIM when pre-approved backgrounders are relevant to current situation and should be released.

3. Make sure that Technical Advisor is part of the news material review rnIoopu when subject becomes very technical.

4. Be available at any time for strategy discussions.

5. Offer suggestions for increasing Sa. Monitor news briefings.

effectiveness of news briefings as appropriate.

• TABF EP-PS-351 -F Revision 3 Page 1 of 1 MAJOR TASK:

Plan for and conduct shift turnover of Writers and News Manager.

SPECIFIC TASKS: HOW:

1. In the long term, make sure there's an adequate pool of Writers qualified to fill the two-shift needs of the MOC operations.

2. When emergency declared, assess 2a. If emergency appears that it will not end needs and begin arrangements to soon (within hours), determine shift times cycle personnel between two shifts. and make arrangements for two Writers and other News Manager to be rested for the next shift.

3. Writers and News Managers should maintain a kit" of personal items for at least one overnight stay so that travel time is minimized.

TABG EP-PS-351 -G Revision 2 Page 1 of 1 MAJOR TASK:

Remain updated about the situation.

SPECIFIC TASKS: HOW:

1. Sit in's on all TSC/EOF conference calls. Attend the Recovery Managers

• conference if PIM is unavailable.

2. Monitor news briefings.

3. Participate in exploratory discussions with Technical Brief ers.

4. Participate in shift change briefings.

5. Review Rumor Control forms.

TABH EP-PS-351 -H Revision 1 Page 1 014 MAJOR TASK:

If you receive a bomb threat, either directly or indirectly through a third party, respond appropriately.

NOTE:

Make sure the Public Information Manager (PIM) is made aware of the threat as soon as possible.

SPECIFIC TASKS: HOW:

For a bomb threat delivered through a telephone conversation:

Write down the bomb threat using the caller's exact language.

2. Try to obtain additional information 2a. Use the Bomb Facts Checklist for even if it is not volunteered, guidance.

HELP Bomb Facts Checklist See TAB 7 2b. Try to get the caller's name as well as the threat.

3. Keep the caller on the line as long as 3a. If the caller hangs up:

possible.

(1) Inform your supervisor of the threat.

(2) Call the Security Control Center (SCC) Controller.

(3) Advise the Controller othe bomb threat.

3b. If the caller continues to talk, obtain help from someone close by, asking them to:

(1) Contact the SCC Controller.

(2) Advise the Controller of the threat.

TABH EP-PS-351 -H Revision 1 Page 2 of 4 SPECIFIC TASKS: HOW:

(3). Request that the Controller contact the Commonwealth Telephone Switchboard Operator and advise the Operator that:

(a) There is a bomb threat.

(b) The telephone number the threat was received on.

(c) An emergency trunk trace is required.

4. Keep the telephone line used py the NOTE:

caller open' until the Commonwealth Do not hang up. Keep the line Switchboard Operator advises you "open" and/or protected from that the trunk trace has been being disconnected.

completed.

5. Write down the results of the Sa. If the trace was successful, obtain and emergency trunk trace. record this information:

(1) Telephone number of the phone used by the caller.

(2) Address where the telephone is located.

(3) If the caller's telephone is not a public pay phone, the name of the individual or company to which the telephone is listed.

6. Relay pertinent information to your NOTE:

supervisor, including the completed The supervisor should forward Bomb Facts Checklist, as soon as this information, including the possible. Checklist, to the Security Coordinator as soon as possible.

7. Make sure the Public Information Manager is aware of the threat.

8. Remain available to be interviewed by Security personnel.

For a bomb threat made to another person or location but directed at SSES:

9. Fill out the Bomb Facts Checklist as best you can.

TABH EP-PS-351 -H Revision 1 Page 3 of 4 SPECIFIC TASKS: HOW:

10. In addition, obtain information about ba. Find out and write down this information the call and caller, about the caller:

(1) Name.

(2) Location.

(3) Position with the company (if applicable).

(4) Telephone number.

lob. If the caller did not receive the bomb threat, obtain this information about the original recipient and nature of the threat:

(1) Name.

(2) Location.

(3) Position with the company (if applicable).

(4) Telephone number.

(5) Complete message as relayed to the original recipient.

(6) How many people are, or have been made, aware of the threat.

(7) Whether the original recipient and the person relaying the message will be available for an interview.

11. After receiving the needed information, advise the Security Controller of the situation.

12. A supervisor should forward this -

information, including the Checklist, to the Security Coordinator as soon as possible.

13. Make sure the Public Information Manger (PIM) is aware of the threat.

For a bomb threat through regular or company mail or in a hand-delivered message:

TABH EP-PS-351 -H Revision 1 Page 4 of 4 SPECIFIC TASKS: HOW:

14. Once the letter or message has been NOTE:

identified as a bomb threat, avoid any.. Do not let anyone handle the letter further handling of the letter, or message and the container until message, and its original container. a Security Officer arrives at the scene.

15. Contact the Security Controller and, advise the Controller of the situation.

16. Advise your immediate supervisor.

17. Make sure the Public Information Manager is aware of the threat.

18. Answer any questions posed by NOTE:

Security personnel investigating the Security personnel responding to situation. the situation will take custody of the letter or message and original container, place both in a protective container, and deliver the items to the Security Coordinator.

TABI EP-PS-351 -I Revision 2 Page 1 of 1 MAJOR TASK:

Support the smooth transition of the MOC during a move, shift turnover, or termination.

SPECIFIC TASKS: HOW:

1. At shift turnover, brief your relieving counterpart and pass on all necessary documentation.

2. If moving to the Wilkes-Barre MOC, make sure control is maintained during transition.

3. At termination, turn over log and all other documentation to the PIM.