The following was received from the State of
Texas, Department of State Health Services (the Agency) via email:
On April 21, 2021 a Licensee found that the count rate for one of their gauges was the same with shielding present and not present. The count rate was consistent with previous count rates with the shielding present. The Licensee shut down the device and called for service and repair who replaced two items resulting in the device working properly again. The Licensee then sent a letter dated May 2, 2021 to the Agency who received/stamped it on May 10, 2021. The letter was eventually passed to Randall Redd of the Investigations group on June 4, 2021. The letter provided a serial number for something. The Licensee was contacted on June 4, 2021 multiple times but I was unable to get any further information as multiple people are not in the office but on vacation. One person was able to give me the license number for the Licensee but when they looked at the serial number in the report it did not match any of the devices on their inventory. A meeting is set up for late Monday [June 7, 2021] to get this information. Additional information will be provided in accordance with SA-300.
Texas Event Report Number: 55289