The following report was received via e-mail:
Preston was sending a Troxler gauge to Troxler located in North Carolina for a repair of a faulty battery pack. Preston scheduled a package pick-up by [common carrier] on May 8, 2017 from Preston's Macon hub. The licensee stated the typical expected turn-around time for a gauge repair is 3 weeks. Troxler does not send the licensee a receipt confirmation when they receive the customer's gauge. On June 6, 2017, when the licensee had not received the gauge back from Troxler, they made a call to Troxler inquiring about the repair status of the gauge. Troxler informed the licensee they had not received the gauge. The licensee contacted [the common carrier] and asked them to track down the gauge. Based on the tracking information the licensee has, the gauge was last scanned on May 9, 2017 in TN. After some search, [the common carrier] scanned the package on either 5/18 or 5/19/17 at their International Bond Cage. According to [the common carrier], the package would have been scanned daily if it were shipped internationally. [The common carrier] will continue to search for the package. In the meantime, the licensee will follow-up with a written report.
Sources: 8 mCi Cs-137 S/N 750-1945 and 40 mCi Am-241:Be S/N 47-24708
Device: Troxler 3430, S/N 28005
THIS MATERIAL EVENT CONTAINS A "LESS THAN CAT 3" LEVEL OF RADIOACTIVE MATERIAL
Sources that are "Less than
IAEA Category 3 sources," are either sources that are very unlikely to cause permanent injury to individuals or contain a very small amount of radioactive material that would not cause any permanent injury. Some of these sources, such as
moisture density gauges or thickness
gauges that are Category 4, the amount of unshielded radioactive material, if not safely managed or securely protected, could possibly - although it is unlikely - temporarily injure someone who handled it or were otherwise in contact with it, or who were close to it for a period of many weeks. For additional information go to
http://www-pub.iaea.org/MTCD/publications/PDF/Pub1227_web.pdf