The corrective action program was fully functional and typically identified and corrected
conditions adverse to quality. In general, station personnel effectively identified and entered problems into the corrective action program using problem identification forms (
PIFs). The significance threshold for entering issues into the program appeared appropriate. However, over the past year issues were identified at Quad Cities where the corrective action process was not vigorously implemented to address the issues. In addition, the licensees corrective action process had lost over two items a month since January 2000. Although none of these lost items were considered safety significant, and thousands of other action items were opened and closed in that time frame, this represented a weakness in the licensees program.
