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{{#Wiki_filter:Management Meeting NRC Region II Turkey Point Nuclear Plant Units 3 and 4 Briefing on Substantive Cross-cutting Issue October 26, 2006 1
{{#Wiki_filter:1 Management Meeting NRC Region II Turkey Point Nuclear Plant Units 3 and 4 Briefing on Substantive Cross-cutting Issue October 26, 2006


Agenda
2 Agenda
* Introductions
* Introductions
* Topics of Discussion
* Topics of Discussion
  - Overview
- Overview
  - Corrective Action Program Initiatives
- Corrective Action Program Initiatives
  - Corrective Action Program Gaps
- Corrective Action Program Gaps
  - Corrective Action Program Actions
- Corrective Action Program Actions
  - Human Performance Root Cause
- Human Performance Root Cause
* Closing Comments 2
* Closing Comments


Overview
3 Overview
* Extensive changes implemented in the Corrective Action Program (CAP) since 2003
* Extensive changes implemented in the Corrective Action Program (CAP) since 2003
* Indications of improved performance
* Indications of improved performance
* Additional improvements are necessary to meet industry performance standards 3
* Additional improvements are necessary to meet industry performance standards


CAP Initiatives 2003 - 2005
4 CAP Initiatives 2003 - 2005
* Formed Performance Improvement Department
* Formed Performance Improvement Department
* Established Condition Report Oversight Group (CROG) and CAP coordinators (CAPCOs)
* Established Condition Report Oversight Group (CROG) and CAP coordinators (CAPCOs)
Line 39: Line 39:
* Developed program indicators and handbooks
* Developed program indicators and handbooks
* Established and reinforced expectations for condition report (CR) initiation
* Established and reinforced expectations for condition report (CR) initiation
* Implemented standards and trending for causal evaluation quality 4
* Implemented standards and trending for causal evaluation quality


CAP Initiatives 2006
5 CAP Initiatives 2006
* Implemented improved indicators for CAP health
* Implemented improved indicators for CAP health
* Developed improved handbooks for root and apparent cause analysis
* Developed improved handbooks for root and apparent cause analysis
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* Established more rigorous management and process controls for review and closeout of evaluations and actions
* Established more rigorous management and process controls for review and closeout of evaluations and actions
* Improved focus on MSPI and Maintenance Rule systems
* Improved focus on MSPI and Maintenance Rule systems
* Developed improved trending 5
* Developed improved trending


CAP Initiatives 2006
6 CAP Initiatives 2006
* Implemented qualifications for CROG and CAPCOs
* Implemented qualifications for CROG and CAPCOs
* Identified process changes to improve CR screening, efficiency and extension justification
* Identified process changes to improve CR screening, efficiency and extension justification
* Established action plans for additional initial and continuing CAP training for station personnel 6
* Established action plans for additional initial and continuing CAP training for station personnel


CAP Progress
7 CAP Progress
* Station continues to improve in the area of CR initiation
* Station continues to improve in the area of CR initiation
* Quality of causal analysis has improved in Engineering
* Quality of causal analysis has improved in Engineering
* Senior management involvement is strong
* Senior management involvement is strong
* Program performance monitoring has matured 7
* Program performance monitoring has matured


CAP Indicators NUMBER OF CONDITION REPORTS INITIATED SITE-WIDE Definition / Goal Cumulative number of Condition Reports (CR) generated. In addition, CRs generated monthly. Indicator is used to monitor participation in the Corrective Action Program.
8 CAP Indicators Definition / Goal Cumulative number of Condition Reports (CR) generated. In addition, CRs generated monthly. Indicator is used to monitor participation in the Corrective Action Program.
12000 10146 9489 10000
NUMBER OF CONDITION REPORTS INITIATED SITE-WIDE 9489 4373 7644 10146 0
  # CRs Generated 7644 8000 6000 4373 4000 2000 0
2000 4000 6000 8000 10000 12000 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Jan       Feb     Mar     Apr       May       Jun       Jul       Aug         Sep   Oct       Nov           Dec 2003 CRs Generated Monthly     2004 CRs Generated Monthly     2005 CRs Generated Monthly     2006 CRs Generated Monthly 2003 Cumulative Total         2004 Cumulative Total           2005 Cumulative Total         2006 Cumulative Total 8
# CRs Generated 2003 CRs Generated Monthly 2004 CRs Generated Monthly 2005 CRs Generated Monthly 2006 CRs Generated Monthly 2003 Cumulative Total 2004 Cumulative Total 2005 Cumulative Total 2006 Cumulative Total


CAP Indicators Engineering CR Quality 100 90 80 70                            Percentage of CRs 60                            Passed (Monthly)
9 CAP Indicators Engineering CR Quality 0
Percent %
10 20 30 40 50 60 70 80 90 100 January February March April May June July August September October November December Percent %
50 40                            Cumulative 30                            Percentage of CRs 20                            Passed (2006) 10 0
Percentage of CRs Passed (Monthly)
Ja n Fe u ar br y ua M ry ar Ap  ch JuM  ril ay A ly Se ug  Ju ne pt us em t O ber c
Cumulative Percentage of CRs Passed (2006)
N o to b ve er De m b ce er m  be  r 9


Identified Gaps
10 Identified Gaps
* Evaluation timeliness
* Evaluation timeliness
* Consistent evaluation quality
* Consistent evaluation quality
* Action closure quality and timeliness
* Action closure quality and timeliness
* Prioritization of corrective actions and work orders
* Prioritization of corrective actions and work orders
* Trending effectiveness 10
* Trending effectiveness


CAP Indicators QUALITY OF CAUSE ANALYSIS / INVESTIGATION STATION AVERAGE Definition / Goal Percentage of Root Cause and Apparent Cause evaluations that met established grading criteria as determined by CAPCOs, CROG or PID. Sample of 25% of closed evaluations will be reviewed to the criteria specified in the CAP Handbook. The percent of reviewed accepted is a 3-month rolling average. Three consecutive data points (starting in April 2004) below the station goal will result in an increased sample size to 50%.
11 CAP Indicators Definition / Goal QUALITY OF CAUSE ANALYSIS / INVESTIGATION STATION AVERAGE Percentage of Root Cause and Apparent Cause evaluations that met established grading criteria as determined by CAPCOs, CROG or PID. Sample of 25% of closed evaluations will be reviewed to the criteria specified in the CAP Handbook. The percent of reviewed accepted is a 3-month rolling average. Three consecutive data points (starting in April 2004) below the station goal will result in an increased sample size to 50%.
100                                                                                                                         100 STATION GOAL > 80%
0 20 40 60 80 100 Oct-05 Nov-05 Dec-05 Jan-06 Feb-06 Mar-06 Apr-06 May-06 Jun-06 Jul-06 Aug-06 Sep-06 Number 0
80                                                                                                                        80 Percent Accept 60                                                                                                                        60 Number    40                                                                                                                        40 20                                                                                                                        20 0                                                                                                                          0 Oct-05   Nov-05   Dec-05   Jan-06   Feb-06   Mar-06     Apr-06   May-06   Jun-06     Jul-06   Aug-06   Sep-06
20 40 60 80 100 Percent Accept
                # Closed               # Reviewed                 # Rejected                 GOAL                   3-mo rolling avg 11
# Closed
# Reviewed
# Rejected GOAL 3-mo rolling avg STATION GOAL > 80%


CAP Indicators Site CAP Health Index (Overall Performance) - September 2006                                                                      Y Performance Indicator                                                           PI Definition                                     Weight Score Quality                                                                                                                                                   Y Quality of CAP evaluations is paramount in determining the proper corrective actions.
12 CAP Indicators Y
Percentage of Apparent and Root Cause evaluations passed first time during review Quality of Cause Analysis                    process.
Performance Indicator PI Definition Weight Score Quality Y
2.0   80.0%
Quality of Cause Analysis Percentage of Apparent and Root Cause evaluations passed first time during review process.
Number of Repeat Events. Repeat events defined as "Two or more independent occurrences of the same condition which are the result of the same basic causes for Repeat Events                        which previous corrective actions to prevent or minimize recurrence failed (typically 2.0    1 within a two-year period). Applies to RCE and ACE only. (0 MSPI)
2.0 80.0%
Percentage of CAPRs, Routine C/As, and Effectiveness Reviews passed during the Quality of Closure Reviews                    month.
Repeat Events Number of Repeat Events. Repeat events defined as "Two or more independent occurrences of the same condition which are the result of the same basic causes for which previous corrective actions to prevent or minimize recurrence failed (typically within a two-year period). Applies to RCE and ACE only. (0 MSPI) 2.0 1
2.0   79.6%
Quality of Closure Reviews Percentage of CAPRs, Routine C/As, and Effectiveness Reviews passed during the month.
Timeliness                                                                                                                                               R Timely resolution of problems can minimize repetitive problems.
2.0 79.6%
Overdue Condition Report Evaluations                 Percent of CR evaluations submitted by due date                                         1.0   82.9%
Timeliness R
Overdue Condition Report Actions                 Percent of CR Actions submitted by due date                                             1.0   92.1%
Timely resolution of problems can minimize repetitive problems.
Average Age of Open Evaluations                   Average age (days) of open SL 1-3 CR evaluations (CAQ & Non-CAQ).                       1.0   78.9 Average age (days) of open SL 1-3 routine non-outage corrective actions and corrective Average Age of Open Actions                    actions to prevent recurrence (CAQ and Non-CAQ).
Overdue Condition Report Evaluations Percent of CR evaluations submitted by due date 1.0 82.9%
1.0   149 CAP Management                                                                                                                                           G Efficient management of CAP ensures timely correction of problems and prevents repeat events.
Overdue Condition Report Actions Percent of CR Actions submitted by due date 1.0 92.1%
Open SL-1,2,3 CAQ Corrective Actions as a % of the total number of CR Action Backlog - CAQ                                                                                                              2.0   30.0%
Average Age of Open Evaluations Average age (days) of open SL 1-3 CR evaluations (CAQ & Non-CAQ).
Actions generated in the previous 12 months Open SL-1,2,3 Non-CAQ Corrective Actions as a % of the total number of CR Action Backlog - NCAQ                                                                                                              1.5   26.4%
1.0 78.9 Average Age of Open Actions Average age (days) of open SL 1-3 routine non-outage corrective actions and corrective actions to prevent recurrence (CAQ and Non-CAQ).
Actions generated in the previous 12 months Average number of days between CR initiation and closure for SL 1-3 CAQ Average CR Cycle Time                      and Non-CAQ Non-outage CRs closed during the last 12 months (rolling 12                 1.0   125.4 month average).
1.0 149 CAP Management G
12
CR Action Backlog - CAQ Open SL-1,2,3 CAQ Corrective Actions as a % of the total number of Actions generated in the previous 12 months 2.0 30.0%
CR Action Backlog - NCAQ Open SL-1,2,3 Non-CAQ Corrective Actions as a % of the total number of Actions generated in the previous 12 months 1.5 26.4%
Average CR Cycle Time Average number of days between CR initiation and closure for SL 1-3 CAQ and Non-CAQ Non-outage CRs closed during the last 12 months (rolling 12 month average).
1.0 125.4 Quality of CAP evaluations is paramount in determining the proper corrective actions.
Efficient management of CAP ensures timely correction of problems and prevents repeat events.
Site CAP Health Index (Overall Performance) - September 2006


CAP Actions
13 CAP Actions
* Root cause analysis of gaps - in progress
* Root cause analysis of gaps - in progress
* Begin implementation of root cause action plans - January 2007
* Begin implementation of root cause action plans - January 2007
* Pilot identified process improvements
* Pilot identified process improvements
  - Obtain CROG approval - complete
- Obtain CROG approval - complete
  - Develop change management plan - December 2006
- Develop change management plan - December 2006
  - Begin pilot program in Engineering - January 2007
- Begin pilot program in Engineering - January 2007
* Complete implementation of station-wide CAP training - July 2007 13
* Complete implementation of station-wide CAP training - July 2007


HU Root Cause
14 HU Root Cause
* HU Root Cause Team Charter
* HU Root Cause Team Charter
  - Evaluate trend in Station human performance events
- Evaluate trend in Station human performance events
  - Composed of internal and external Subject Matter Experts
- Composed of internal and external Subject Matter Experts
* Root Cause Team Scope
* Root Cause Team Scope
  - NRC Findings with Human Performance aspects
- NRC Findings with Human Performance aspects
  - Review of HU event root cause and apparent cause condition reports for extent of condition
- Review of HU event root cause and apparent cause condition reports for extent of condition
  - HU self-assessments and observations 14
- HU self-assessments and observations


Closing Comments
15 Closing Comments
* Turkey Point is committed to improved and sustainable CAP performance
* Turkey Point is committed to improved and sustainable CAP performance
* FPL senior management will support and closely monitor the performance improvement efforts
* FPL senior management will support and closely monitor the performance improvement efforts
* FPL will communicate progress on a periodic basis 15
* FPL will communicate progress on a periodic basis


Management Meeting Open Discussion Questions 16}}
16 Management Meeting Open Discussion Questions}}

Latest revision as of 05:18, 15 January 2025

26-06 Public Meeting Slides
ML063050488
Person / Time
Site: Turkey Point  
Issue date: 10/26/2006
From:
Florida Power & Light Co
To:
Office of Nuclear Reactor Regulation
References
Download: ML063050488 (16)


Text

1 Management Meeting NRC Region II Turkey Point Nuclear Plant Units 3 and 4 Briefing on Substantive Cross-cutting Issue October 26, 2006

2 Agenda

  • Introductions
  • Topics of Discussion

- Overview

- Corrective Action Program Initiatives

- Corrective Action Program Gaps

- Corrective Action Program Actions

- Human Performance Root Cause

  • Closing Comments

3 Overview

  • Extensive changes implemented in the Corrective Action Program (CAP) since 2003
  • Indications of improved performance
  • Additional improvements are necessary to meet industry performance standards

4 CAP Initiatives 2003 - 2005

  • Formed Performance Improvement Department
  • Established Condition Report Oversight Group (CROG) and CAP coordinators (CAPCOs)
  • Implemented fleet procedure
  • Implemented electronic condition report system
  • Developed program indicators and handbooks
  • Established and reinforced expectations for condition report (CR) initiation
  • Implemented standards and trending for causal evaluation quality

5 CAP Initiatives 2006

  • Implemented improved indicators for CAP health
  • Developed improved handbooks for root and apparent cause analysis
  • Provided training on causal analysis
  • Established more rigorous management and process controls for review and closeout of evaluations and actions
  • Improved focus on MSPI and Maintenance Rule systems
  • Developed improved trending

6 CAP Initiatives 2006

  • Implemented qualifications for CROG and CAPCOs
  • Identified process changes to improve CR screening, efficiency and extension justification
  • Established action plans for additional initial and continuing CAP training for station personnel

7 CAP Progress

  • Station continues to improve in the area of CR initiation
  • Quality of causal analysis has improved in Engineering
  • Senior management involvement is strong
  • Program performance monitoring has matured

8 CAP Indicators Definition / Goal Cumulative number of Condition Reports (CR) generated. In addition, CRs generated monthly. Indicator is used to monitor participation in the Corrective Action Program.

NUMBER OF CONDITION REPORTS INITIATED SITE-WIDE 9489 4373 7644 10146 0

2000 4000 6000 8000 10000 12000 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

  1. CRs Generated 2003 CRs Generated Monthly 2004 CRs Generated Monthly 2005 CRs Generated Monthly 2006 CRs Generated Monthly 2003 Cumulative Total 2004 Cumulative Total 2005 Cumulative Total 2006 Cumulative Total

9 CAP Indicators Engineering CR Quality 0

10 20 30 40 50 60 70 80 90 100 January February March April May June July August September October November December Percent %

Percentage of CRs Passed (Monthly)

Cumulative Percentage of CRs Passed (2006)

10 Identified Gaps

  • Evaluation timeliness
  • Consistent evaluation quality
  • Action closure quality and timeliness
  • Prioritization of corrective actions and work orders
  • Trending effectiveness

11 CAP Indicators Definition / Goal QUALITY OF CAUSE ANALYSIS / INVESTIGATION STATION AVERAGE Percentage of Root Cause and Apparent Cause evaluations that met established grading criteria as determined by CAPCOs, CROG or PID. Sample of 25% of closed evaluations will be reviewed to the criteria specified in the CAP Handbook. The percent of reviewed accepted is a 3-month rolling average. Three consecutive data points (starting in April 2004) below the station goal will result in an increased sample size to 50%.

0 20 40 60 80 100 Oct-05 Nov-05 Dec-05 Jan-06 Feb-06 Mar-06 Apr-06 May-06 Jun-06 Jul-06 Aug-06 Sep-06 Number 0

20 40 60 80 100 Percent Accept

  1. Closed
  1. Reviewed
  1. Rejected GOAL 3-mo rolling avg STATION GOAL > 80%

12 CAP Indicators Y

Performance Indicator PI Definition Weight Score Quality Y

Quality of Cause Analysis Percentage of Apparent and Root Cause evaluations passed first time during review process.

2.0 80.0%

Repeat Events Number of Repeat Events. Repeat events defined as "Two or more independent occurrences of the same condition which are the result of the same basic causes for which previous corrective actions to prevent or minimize recurrence failed (typically within a two-year period). Applies to RCE and ACE only. (0 MSPI) 2.0 1

Quality of Closure Reviews Percentage of CAPRs, Routine C/As, and Effectiveness Reviews passed during the month.

2.0 79.6%

Timeliness R

Timely resolution of problems can minimize repetitive problems.

Overdue Condition Report Evaluations Percent of CR evaluations submitted by due date 1.0 82.9%

Overdue Condition Report Actions Percent of CR Actions submitted by due date 1.0 92.1%

Average Age of Open Evaluations Average age (days) of open SL 1-3 CR evaluations (CAQ & Non-CAQ).

1.0 78.9 Average Age of Open Actions Average age (days) of open SL 1-3 routine non-outage corrective actions and corrective actions to prevent recurrence (CAQ and Non-CAQ).

1.0 149 CAP Management G

CR Action Backlog - CAQ Open SL-1,2,3 CAQ Corrective Actions as a % of the total number of Actions generated in the previous 12 months 2.0 30.0%

CR Action Backlog - NCAQ Open SL-1,2,3 Non-CAQ Corrective Actions as a % of the total number of Actions generated in the previous 12 months 1.5 26.4%

Average CR Cycle Time Average number of days between CR initiation and closure for SL 1-3 CAQ and Non-CAQ Non-outage CRs closed during the last 12 months (rolling 12 month average).

1.0 125.4 Quality of CAP evaluations is paramount in determining the proper corrective actions.

Efficient management of CAP ensures timely correction of problems and prevents repeat events.

Site CAP Health Index (Overall Performance) - September 2006

13 CAP Actions

  • Root cause analysis of gaps - in progress
  • Begin implementation of root cause action plans - January 2007
  • Pilot identified process improvements

- Obtain CROG approval - complete

- Develop change management plan - December 2006

- Begin pilot program in Engineering - January 2007

  • Complete implementation of station-wide CAP training - July 2007

14 HU Root Cause

  • HU Root Cause Team Charter

- Evaluate trend in Station human performance events

- Composed of internal and external Subject Matter Experts

  • Root Cause Team Scope

- NRC Findings with Human Performance aspects

- Review of HU event root cause and apparent cause condition reports for extent of condition

- HU self-assessments and observations

15 Closing Comments

  • Turkey Point is committed to improved and sustainable CAP performance
  • FPL senior management will support and closely monitor the performance improvement efforts
  • FPL will communicate progress on a periodic basis

16 Management Meeting Open Discussion Questions