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{{#Wiki_filter:1 Management Meeting NRC Region II Turkey Point Nuclear Plant Units 3 and 4Briefing on Substantive Cross-cutting Issue October 26, 2006 2 Agenda*Introductions
{{#Wiki_filter:Management Meeting NRC Region II Turkey Point Nuclear Plant Units 3 and 4 Briefing on Substantive Cross-cutting Issue October 26, 2006 1
*Topics of Discussion-Overview-Corrective Action Program Initiatives-Corrective Action Program Gaps-Corrective Action Program Actions-Human Performance Root Cause
*Closing Comments 3 Overview*Extensive changes implemented in the Corrective Action Program (CAP) since


2003*Indications of improved performance
Agenda
*Additional improvements are necessary to meet industry performance
* Introductions
* Topics of Discussion
  - Overview
  - Corrective Action Program Initiatives
  - Corrective Action Program Gaps
  - Corrective Action Program Actions
  - Human Performance Root Cause
* Closing Comments 2


standards 4CAP Initiatives 2003 -2005
Overview
*Formed Performance Improvement Department
* Extensive changes implemented in the Corrective Action Program (CAP) since 2003
*Established Condition Re port Oversight Group (CROG) and CAP coordinators (CAPCOs)
* Indications of improved performance
*Implemented fleet procedure
* Additional improvements are necessary to meet industry performance standards 3
*Implemented electronic condition report system
 
*Developed program indi cators and handbooks
CAP Initiatives 2003 - 2005
*Established and reinfo rced expectations for condition report (CR) initiation
* Formed Performance Improvement Department
*Implemented standards and trending for causal evaluation quality 5 CAP Initiatives 2006  
* Established Condition Report Oversight Group (CROG) and CAP coordinators (CAPCOs)
*Implemented improved in dicators for CAP health
* Implemented fleet procedure
*Developed improved handbooks for root and apparent cause analysis
* Implemented electronic condition report system
*Provided training on causal analysis
* Developed program indicators and handbooks
*Established more rigor ous management and process controls for review and closeout of evaluations and actions
* Established and reinforced expectations for condition report (CR) initiation
*Improved focus on MSPI and Maintenance Rule systems*Developed improved trending 6 CAP Initiatives 2006  
* Implemented standards and trending for causal evaluation quality 4
*Implemented qualifications for CROG and CAPCOs*Identified process ch anges to improve CR screening, efficiency and extension justification
 
*Established action plans for additional initial and continuing CAP training for station personnel 7 CAP Progress  
CAP Initiatives 2006
*Station continues to impr ove in the area of CR initiation  
* Implemented improved indicators for CAP health
*Quality of causal analysis has improved in Engineering
* Developed improved handbooks for root and apparent cause analysis
*Senior management involvement is strong
* Provided training on causal analysis
*Program performance monitoring has matured 8 CAP Indicators Definition / GoalCumulative number of Condition Reports (CR) generated. In addition, CRs generated monthly. Indicator is used to monitor participation in the Corrective Action Program.NUMBER OF CONDITION REPORTS INITIATED SITE-WIDE94894373764410146 02000 4000600080001000012000JanFebMarAprMayJunJulAugSepOctNovDec# CRs Generated2003 CRs Generated Monthly2004 CRs Generated Monthly2005 CRs Generated Monthly2006 CRs Generated Monthly2003 Cumulative Total2004 Cumulative Total2005 Cumulative Total2006 Cumulative Total 9 CAP IndicatorsEngineering CR Quality 0 10 20 30 40 50 60 70 80 90 100 J anuaryFebrua r y MarchApril M ayJun eJuly Augus tSeptem b er O c t o b e r N ovember D e c em b erPercent %Percentage of CRsPassed (Monthly)Cumulative Percentage of CRsPassed (2006) 10 Identified Gaps  
* Established more rigorous management and process controls for review and closeout of evaluations and actions
*Evaluation timeliness
* Improved focus on MSPI and Maintenance Rule systems
*Consistent evaluation quality
* Developed improved trending 5
*Action closure quality and timeliness
 
*Prioritization of corrective actions and work orders*Trending effectiveness 11 CAP Indicators Definition / GoalQUALITY OF CAUSE ANALYSIS / INVESTIGATION STATION AVERAGEPercentage of Root Cause and Apparent Cause evaluations that met established grading criteria as determined by CAPCOs, CROG or PID. Sample of 25% of closed evaluations will be reviewed to the criteria specified in the CAP Handbook. The percent of reviewed accepted is a 3-month rolling average. Three consecutive data points (starting in April 2004) below the station goal will result in an increased sample size to 50%.0 20 40 60 80100Oct-05Nov-05Dec-05Jan-06Feb-06Mar-06Apr-06May-06Jun-06Jul-06Aug-06Sep-06Number 0 20 40 60 80 100Percent Accept
CAP Initiatives 2006
# Closed# Reviewed# RejectedGOAL3-mo rolling avgSTATION GOAL > 80%
* Implemented qualifications for CROG and CAPCOs
12 CAP Indicators YPerformance IndicatorPI DefinitionWeightScoreQuality YQuality of Cause AnalysisPercentage of Apparent and Root Cause evaluations passed first time during review process.2.080.0%Repeat EventsNumber of Repeat Events. Repeat events defined as "Two or more independent occurrences of the same condition which are the result of the same basic causes for which previous corrective actions to prevent or minimize recurrence failed (typically within a two-year period). Applies to RCE and ACE only. (0 MSPI)2.0 1Quality of Closure ReviewsPercentage of CAPRs, Routine C/As, and Effectiveness Reviews passed during the month.2.079.6%Timeliness R Timely resolution of problems can minimize repetitive problems.Overdue Condition Report EvaluationsPercent of CR evaluations submitted by due date1.082.9%Overdue Condition Report ActionsPercent of CR Actions submitted by due date1.092.1%Average Age of Open EvaluationsAverage age (days) of open SL 1-3 CR evaluations (CAQ & Non-CAQ).1.078.9Average Age of Open ActionsAverage age (days) of open SL 1-3 routine non-outage corrective actions and corrective actions to prevent recurrence (CAQ and Non-CAQ).1.0149CAP Management GCR Action Backlog - CAQOpen SL-1,2,3 CAQ Corrective Actions as a % of the total number of Actions generated in the previous 12 months2.030.0%CR Action Backlog - NCAQOpen SL-1,2,3 Non-CAQ Corrective Actions as a % of the total number of Actions generated in the previous 12 months1.526.4%Average CR Cycle TimeAverage number of days between CR initiation and closure for SL 1-3 CAQ and Non-CAQ Non-outage CRs closed during the last 12 months (rolling 12 month average).1.0125.4 Quality of CAP evaluations is paramount in determining the proper corrective actions. Efficient management of CAP ensures timely correction of problems and prevents repeat events.Site CAP Health Index (Overall Performance) - September 2006 13 CAP Actions  
* Identified process changes to improve CR screening, efficiency and extension justification
*Root cause analysis of gaps -in progress
* Established action plans for additional initial and continuing CAP training for station personnel 6
*Begin implementation of root cause action plans -January 2007
 
*Pilot identified pr ocess improvements
CAP Progress
-Obtain CROG approval -complete
* Station continues to improve in the area of CR initiation
-Develop change management plan -December 2006-Begin pilot program in Engineering -January 2007
* Quality of causal analysis has improved in Engineering
*Complete implementation of station-wide CAP training -July 2007 14 HU Root Cause
* Senior management involvement is strong
*HU Root Cause Team Charter-Evaluate trend in Station human performance events-Composed of internal and external Subject Matter Experts*Root Cause Team Scope-NRC Findings with Human Performance aspects-Review of HU event root cause and apparent cause condition reports for extent of condition-HU self-assessments and observations 15 Closing Comments
* Program performance monitoring has matured 7
*Turkey Point is committed to improved and sustainable CAP performance
 
*FPL senior management will support and closely monitor the performance improvement efforts
CAP Indicators NUMBER OF CONDITION REPORTS INITIATED SITE-WIDE Definition / Goal Cumulative number of Condition Reports (CR) generated. In addition, CRs generated monthly. Indicator is used to monitor participation in the Corrective Action Program.
*FPL will communicate progress on a periodic basis 16 Management Meeting Open Discussion Questions}}
12000 10146 9489 10000
  # CRs Generated 7644 8000 6000 4373 4000 2000 0
Jan        Feb      Mar      Apr        May      Jun      Jul      Aug        Sep    Oct      Nov          Dec 2003 CRs Generated Monthly    2004 CRs Generated Monthly      2005 CRs Generated Monthly    2006 CRs Generated Monthly 2003 Cumulative Total          2004 Cumulative Total          2005 Cumulative Total          2006 Cumulative Total 8
 
CAP Indicators Engineering CR Quality 100 90 80 70                             Percentage of CRs 60                            Passed (Monthly)
Percent %
50 40                            Cumulative 30                            Percentage of CRs 20                            Passed (2006) 10 0
Ja n Fe u ar br y ua M ry ar Ap  ch JuM  ril ay A ly Se ug  Ju ne pt us em t O ber c
N o to b ve er De m b ce er m  be  r 9
 
Identified Gaps
* Evaluation timeliness
* Consistent evaluation quality
* Action closure quality and timeliness
* Prioritization of corrective actions and work orders
* Trending effectiveness 10
 
CAP Indicators QUALITY OF CAUSE ANALYSIS / INVESTIGATION STATION AVERAGE Definition / Goal Percentage of Root Cause and Apparent Cause evaluations that met established grading criteria as determined by CAPCOs, CROG or PID. Sample of 25% of closed evaluations will be reviewed to the criteria specified in the CAP Handbook. The percent of reviewed accepted is a 3-month rolling average. Three consecutive data points (starting in April 2004) below the station goal will result in an increased sample size to 50%.
100                                                                                                                        100 STATION GOAL > 80%
80                                                                                                                        80 Percent Accept 60                                                                                                                        60 Number    40                                                                                                                        40 20                                                                                                                        20 0                                                                                                                         0 Oct-05  Nov-05  Dec-05  Jan-06  Feb-06    Mar-06    Apr-06    May-06    Jun-06    Jul-06    Aug-06    Sep-06
                # Closed               # Reviewed                 # Rejected                  GOAL                  3-mo rolling avg 11
 
CAP Indicators Site CAP Health Index (Overall Performance) - September 2006                                                                      Y Performance Indicator                                                            PI Definition                                      Weight Score Quality                                                                                                                                                  Y Quality of CAP evaluations is paramount in determining the proper corrective actions.
Percentage of Apparent and Root Cause evaluations passed first time during review Quality of Cause Analysis                    process.
2.0  80.0%
Number of Repeat Events. Repeat events defined as "Two or more independent occurrences of the same condition which are the result of the same basic causes for Repeat Events                        which previous corrective actions to prevent or minimize recurrence failed (typically 2.0    1 within a two-year period). Applies to RCE and ACE only. (0 MSPI)
Percentage of CAPRs, Routine C/As, and Effectiveness Reviews passed during the Quality of Closure Reviews                    month.
2.0  79.6%
Timeliness                                                                                                                                               R Timely resolution of problems can minimize repetitive problems.
Overdue Condition Report Evaluations                Percent of CR evaluations submitted by due date                                        1.0  82.9%
Overdue Condition Report Actions                  Percent of CR Actions submitted by due date                                            1.0  92.1%
Average Age of Open Evaluations                  Average age (days) of open SL 1-3 CR evaluations (CAQ & Non-CAQ).                       1.0    78.9 Average age (days) of open SL 1-3 routine non-outage corrective actions and corrective Average Age of Open Actions                    actions to prevent recurrence (CAQ and Non-CAQ).
1.0    149 CAP Management                                                                                                                                           G Efficient management of CAP ensures timely correction of problems and prevents repeat events.
Open SL-1,2,3 CAQ Corrective Actions as a % of the total number of CR Action Backlog - CAQ                                                                                                              2.0  30.0%
Actions generated in the previous 12 months Open SL-1,2,3 Non-CAQ Corrective Actions as a % of the total number of CR Action Backlog - NCAQ                                                                                                              1.5  26.4%
Actions generated in the previous 12 months Average number of days between CR initiation and closure for SL 1-3 CAQ Average CR Cycle Time                      and Non-CAQ Non-outage CRs closed during the last 12 months (rolling 12                 1.0  125.4 month average).
12
 
CAP Actions
* Root cause analysis of gaps - in progress
* Begin implementation of root cause action plans - January 2007
* Pilot identified process improvements
  - Obtain CROG approval - complete
  - Develop change management plan - December 2006
  - Begin pilot program in Engineering - January 2007
* Complete implementation of station-wide CAP training - July 2007 13
 
HU Root Cause
* HU Root Cause Team Charter
  - Evaluate trend in Station human performance events
  - Composed of internal and external Subject Matter Experts
* Root Cause Team Scope
  - NRC Findings with Human Performance aspects
  - Review of HU event root cause and apparent cause condition reports for extent of condition
  - HU self-assessments and observations 14
 
Closing Comments
* Turkey Point is committed to improved and sustainable CAP performance
* FPL senior management will support and closely monitor the performance improvement efforts
* FPL will communicate progress on a periodic basis 15
 
Management Meeting Open Discussion Questions 16}}

Revision as of 12:30, 23 November 2019

26-06 Public Meeting Slides
ML063050488
Person / Time
Site: Turkey Point  NextEra Energy icon.png
Issue date: 10/26/2006
From:
Florida Power & Light Co
To:
Office of Nuclear Reactor Regulation
References
Download: ML063050488 (16)


Text

Management Meeting NRC Region II Turkey Point Nuclear Plant Units 3 and 4 Briefing on Substantive Cross-cutting Issue October 26, 2006 1

Agenda

  • Introductions
  • Topics of Discussion

- Overview

- Corrective Action Program Initiatives

- Corrective Action Program Gaps

- Corrective Action Program Actions

- Human Performance Root Cause

  • Closing Comments 2

Overview

  • Extensive changes implemented in the Corrective Action Program (CAP) since 2003
  • Indications of improved performance
  • Additional improvements are necessary to meet industry performance standards 3

CAP Initiatives 2003 - 2005

  • Formed Performance Improvement Department
  • Established Condition Report Oversight Group (CROG) and CAP coordinators (CAPCOs)
  • Implemented fleet procedure
  • Implemented electronic condition report system
  • Developed program indicators and handbooks
  • Established and reinforced expectations for condition report (CR) initiation
  • Implemented standards and trending for causal evaluation quality 4

CAP Initiatives 2006

  • Implemented improved indicators for CAP health
  • Developed improved handbooks for root and apparent cause analysis
  • Provided training on causal analysis
  • Established more rigorous management and process controls for review and closeout of evaluations and actions
  • Improved focus on MSPI and Maintenance Rule systems
  • Developed improved trending 5

CAP Initiatives 2006

  • Implemented qualifications for CROG and CAPCOs
  • Identified process changes to improve CR screening, efficiency and extension justification
  • Established action plans for additional initial and continuing CAP training for station personnel 6

CAP Progress

  • Station continues to improve in the area of CR initiation
  • Quality of causal analysis has improved in Engineering
  • Senior management involvement is strong
  • Program performance monitoring has matured 7

CAP Indicators NUMBER OF CONDITION REPORTS INITIATED SITE-WIDE Definition / Goal Cumulative number of Condition Reports (CR) generated. In addition, CRs generated monthly. Indicator is used to monitor participation in the Corrective Action Program.

12000 10146 9489 10000

  1. CRs Generated 7644 8000 6000 4373 4000 2000 0

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 2003 CRs Generated Monthly 2004 CRs Generated Monthly 2005 CRs Generated Monthly 2006 CRs Generated Monthly 2003 Cumulative Total 2004 Cumulative Total 2005 Cumulative Total 2006 Cumulative Total 8

CAP Indicators Engineering CR Quality 100 90 80 70 Percentage of CRs 60 Passed (Monthly)

Percent %

50 40 Cumulative 30 Percentage of CRs 20 Passed (2006) 10 0

Ja n Fe u ar br y ua M ry ar Ap ch JuM ril ay A ly Se ug Ju ne pt us em t O ber c

N o to b ve er De m b ce er m be r 9

Identified Gaps

  • Evaluation timeliness
  • Consistent evaluation quality
  • Action closure quality and timeliness
  • Prioritization of corrective actions and work orders
  • Trending effectiveness 10

CAP Indicators QUALITY OF CAUSE ANALYSIS / INVESTIGATION STATION AVERAGE Definition / Goal Percentage of Root Cause and Apparent Cause evaluations that met established grading criteria as determined by CAPCOs, CROG or PID. Sample of 25% of closed evaluations will be reviewed to the criteria specified in the CAP Handbook. The percent of reviewed accepted is a 3-month rolling average. Three consecutive data points (starting in April 2004) below the station goal will result in an increased sample size to 50%.

100 100 STATION GOAL > 80%

80 80 Percent Accept 60 60 Number 40 40 20 20 0 0 Oct-05 Nov-05 Dec-05 Jan-06 Feb-06 Mar-06 Apr-06 May-06 Jun-06 Jul-06 Aug-06 Sep-06

  1. Closed # Reviewed # Rejected GOAL 3-mo rolling avg 11

CAP Indicators Site CAP Health Index (Overall Performance) - September 2006 Y Performance Indicator PI Definition Weight Score Quality Y Quality of CAP evaluations is paramount in determining the proper corrective actions.

Percentage of Apparent and Root Cause evaluations passed first time during review Quality of Cause Analysis process.

2.0 80.0%

Number of Repeat Events. Repeat events defined as "Two or more independent occurrences of the same condition which are the result of the same basic causes for Repeat Events which previous corrective actions to prevent or minimize recurrence failed (typically 2.0 1 within a two-year period). Applies to RCE and ACE only. (0 MSPI)

Percentage of CAPRs, Routine C/As, and Effectiveness Reviews passed during the Quality of Closure Reviews month.

2.0 79.6%

Timeliness R Timely resolution of problems can minimize repetitive problems.

Overdue Condition Report Evaluations Percent of CR evaluations submitted by due date 1.0 82.9%

Overdue Condition Report Actions Percent of CR Actions submitted by due date 1.0 92.1%

Average Age of Open Evaluations Average age (days) of open SL 1-3 CR evaluations (CAQ & Non-CAQ). 1.0 78.9 Average age (days) of open SL 1-3 routine non-outage corrective actions and corrective Average Age of Open Actions actions to prevent recurrence (CAQ and Non-CAQ).

1.0 149 CAP Management G Efficient management of CAP ensures timely correction of problems and prevents repeat events.

Open SL-1,2,3 CAQ Corrective Actions as a % of the total number of CR Action Backlog - CAQ 2.0 30.0%

Actions generated in the previous 12 months Open SL-1,2,3 Non-CAQ Corrective Actions as a % of the total number of CR Action Backlog - NCAQ 1.5 26.4%

Actions generated in the previous 12 months Average number of days between CR initiation and closure for SL 1-3 CAQ Average CR Cycle Time and Non-CAQ Non-outage CRs closed during the last 12 months (rolling 12 1.0 125.4 month average).

12

CAP Actions

  • Root cause analysis of gaps - in progress
  • Begin implementation of root cause action plans - January 2007
  • Pilot identified process improvements

- Obtain CROG approval - complete

- Develop change management plan - December 2006

- Begin pilot program in Engineering - January 2007

  • Complete implementation of station-wide CAP training - July 2007 13

HU Root Cause

  • HU Root Cause Team Charter

- Evaluate trend in Station human performance events

- Composed of internal and external Subject Matter Experts

  • Root Cause Team Scope

- NRC Findings with Human Performance aspects

- Review of HU event root cause and apparent cause condition reports for extent of condition

- HU self-assessments and observations 14

Closing Comments

  • Turkey Point is committed to improved and sustainable CAP performance
  • FPL senior management will support and closely monitor the performance improvement efforts
  • FPL will communicate progress on a periodic basis 15

Management Meeting Open Discussion Questions 16