View source for DT-23-01, Management Directive 2.8, Integrated Information Technology/Information Management (It/Im) Governance Framework

{{Adams
| number = ML22357A003
| issue date = 02/15/2023
| title = Management Directive 2.8, Integrated Information Technology/Information Management (It/Im) Governance Framework
| author name = Smith C
| author affiliation = NRC/OCIO
| addressee name = 
| addressee affiliation = NRC/OCIO
| docket = 
| license number = 
| contact person = 
| case reference number = DT-23-01
| document report number = MD 2.8
| document type = Management Directive
| page count = 54
}}

=Text=
{{#Wiki_filter:U.S. NUCLEAR REGULATORY COMMISSION MANAGEMENT DIRECTIVE (MD)
MD 2.8               INTEGRATED INFORMATION TECHNOLOGY/ DT-23-01 INFORMATION MANAGEMENT (IT/IM)
GOVERNANCE FRAMEWORK Volume 2:            Information Technology Approved By:         David J. Nelson, Chief Information Officer Date Approved:       February 15, 2023 N/A, for the latest version of any NRC directive or handbook, Cert. Date:
see the online MD Catalog.
Issuing Office:      Office of the Chief Information Officer Division of Resource Management and Administration Contact Name:        Cathy Smith EXECUTIVE 

==SUMMARY==

Management Directive 2.8, Integrated Information Technology/Information Management (IT/IM) Governance Framework, is revised to explicitly define the role of the Chief Information Officer (CIO) in
* Significant IT/IM investments,
* Strategic workforce planning of IT and cybersecurity roles,
* Commission-level briefings of IT challenges and investments,
* Data center strategy,
* Responsibility of cybersecurity,
* Benchmarking processes against both private and public sectors in alignment with the IT/IM Strategic Plan updates, and
* Designation of Chief Information Security Officer (CISO) and management of Information Security personnel.
In addition, the NRC has made revisions to this management directive as part of its efforts to use more inclusive language in its publications. These changes, which include changing Chairman to Chair in some instances, are purely editorial and do not affect the meaning of the guidance in this document.
For updates or revisions to policies contained in this MD that were issued after the MD was signed, please see the Yellow Announcement to Management Directive index (YA-to-MD index).

MD 2.8         INTEGRATED INFORMATION TECHNOLOGY/                                                    Date Approved: 02/15/2023 INFORMATION MANAGEMENT (IT/IM)
GOVERNANCE FRAMEWORK TABLE OF CONTENTS I.       POLICY..............................................................................................................................2 II.      OBJECTIVES ....................................................................................................................3 III. ORGANIZATIONAL RESPONSIBILITIES AND DELEGATIONS OF AUTHORITY........... 3 A. Chair.............................................................................................................................3 B. Commission..................................................................................................................3 C. Executive Director for Operations (EDO) ......................................................................3 D. Chief Information Officer (CIO) .....................................................................................4 E. Chief Financial Officer (CFO)........................................................................................8 F. Deputy Chief Information Officer (Deputy CIO) .............................................................8 G. Chief Information Security Officer (CISO) .....................................................................9 H. Office Directors and Regional Administrators .............................................................10 I. NRC Records Officer ..................................................................................................12 J. Information Technology/Information Management Portfolio Executive Council (IPEC).............................................................................................................12 K. Information Technology/Information Management Board (ITB) ................................... 13 L. Strategic Sourcing Group (SSG) .................................................................................14 M. IT/IM Portfolio Councils (ITPCs) .................................................................................14 IV.      APPLICABILITY ..............................................................................................................15 V.       DIRECTIVE HANDBOOK ................................................................................................15 VI.      EXCEPTIONS ..................................................................................................................15 VII. REFERENCES .................................................................................................................15 I. POLICY It is the policy of the U.S. Nuclear Regulatory Commission (NRC) to ensure efficient and effective governance of all information technology and information management (IT/IM) investments throughout their lifecycle, in a manner that maximizes value and minimizes risk, in accordance with Federal statutes, regulations, and guidance. The strategy for implementing this policy is to use an Integrated IT/IM Governance Framework.
For the latest version of any NRC directive or handbook, see the online MD Catalog.                                                           2

MD 2.8       INTEGRATED INFORMATION TECHNOLOGY/                           Date Approved: 02/15/2023 INFORMATION MANAGEMENT (IT/IM)
GOVERNANCE FRAMEWORK II. OBJECTIVES Establish the Integrated IT/IM Governance Framework as the strategy for implementing the NRCs policy regarding complete lifecycle governance of the agencys IT/IM investments.
Outline the roles and responsibilities associated with the Integrated IT/IM Governance Framework with a focus on the following governance activities and disciplines:
* Strategic planning and enterprise architecture (EA),
* IT investment management, and
* Project management.
Explain the relationship with other agency processes, such as business process improvement, privacy, cybersecurity, and information and records management.
III. ORGANIZATIONAL RESPONSIBILITIES AND DELEGATIONS OF AUTHORITY A. Chair
: 1. Serves as the highest authority for reasonable assurance of internal control throughout the agency as described in Management Directive (MD) 4.4, Enterprise Risk Management and Internal Control.
: 2. Maintains contracting authority that is delegated to the Executive Director for Operations (EDO) for the initiation of IT/IM investments that meet the approval thresholds set forth in MD 11.1, NRC Acquisition of Supplies and Services, and the criteria of this MD.
: 3. Reviews the IT budget request included in the overall agency budget recommended by the EDO and the Chief Financial Officer (CFO) and submits final recommendations to the Commission.
B. Commission Reviews and approves the agencys IT budget request included in the overall agency budget.
C. Executive Director for Operations (EDO)
The EDO has inherent governmental authority, must be a Government employee, and is responsible for the following as it relates to the IT/IM Governance Framework:
: 1. Establishes the Integrated IT/IM Governance Framework as the strategy for implementing the NRCs policy regarding the management and evaluation of the agencys IT/IM investments.
For the latest version of any NRC directive or handbook, see the online MD Catalog.               3

MD 2.8       INTEGRATED INFORMATION TECHNOLOGY/                           Date Approved: 02/15/2023 INFORMATION MANAGEMENT (IT/IM)
GOVERNANCE FRAMEWORK
: 2. Ensures the NRCs planning and budgeting process for IT/IM investments is consistent and integrated with the agencys overall Planning, Budgeting, and Performance Management (PBPM) process.
: 3. Ensures that statutory responsibilities regarding IT/IM investments and their oversight are appropriately assigned to the Chief Information Officer (CIO).
: 4. Provides oversight and leadership for internal control over programmatic operations as defined in MD 4.4 in compliance with the Office of Management and Budgets (OMB) Circular A-123, Managements Responsibility for Internal Control, and other laws and regulations.
: 5. Ensures that program office and IT/IM officials participate in the PBPM process for IT/IM investments throughout their lifecycle.
: 6. Reviews and approves the IT/IM Strategic Plan submitted by the CIO.
: 7. Delegates responsibility to the CIO to approve the EA and Enterprise Roadmap.
: 8. Together with the CFO, reviews and approves the selections and budget for the IT/IM investment portfolio recommended by the Information Technology/Information Management Portfolio Executive Council (IPEC) and submits recommendations to the Chair.
: 9. Designates the Authorizing Official (AO) to assume formal responsibility for approving the operation of an IT/IM system at an acceptable level of risk, based on an agreed-upon set of implemented security controls, in accordance with the Federal Information Security Management Act of 2014 (FISMA), Public Law 107-347, and guidelines set forth by the National Institute of Standards and Technology (NIST).
D. Chief Information Officer (CIO)
The CIO has inherent governmental authority, must be a Government employee, and is responsible for the following as it relates to the IT/IM Governance Framework:
: 1. As delegated by the EDO, develops and oversees an agencywide IT/IM Governance Framework.
: 2. Serves as the agency business line lead for IT/IM.
: 3. Together with the CFO, Deputy CIO, the IPEC, and the Information Technology/Information Management Board (ITB), provides an executive investment review function, as required by the OMB.
: 4. Provides yearly budget formulation guidance for IT/IM investments in conjunction with the CFO.
For the latest version of any NRC directive or handbook, see the online MD Catalog.               4

MD 2.8       INTEGRATED INFORMATION TECHNOLOGY/                           Date Approved: 02/15/2023 INFORMATION MANAGEMENT (IT/IM)
GOVERNANCE FRAMEWORK
: 5. Concurs on the selections and budget for the IT/IM investment portfolio recommended by the IPEC and submits recommendations to the EDO.
: 6. Co-chairs the IPEC with the CFO, approves its membership, and approves revisions to its charter as needed.
: 7. Establishes other executive and technical review or advisory bodies, as necessary, to involve program office officials in IT/IM investment planning and management oversight; ensures agencywide coordination; and supports compliance with the Capital Planning and Investment Control (CPIC) requirements for IT/IM investments, EA, security, and information and records management as stated in Part 7 of OMB Circular A-11, Preparation, Submission, and Execution of the Budget, and OMB Circular A-130, Management of Federal Information Resources.
: 8. Provides IT/IM guidance and strategic direction to the IPEC, and the ITB.
: 9. As delegated by the EDO, approves the EA and Enterprise Roadmap.
: 10. In consultation with the IPEC, analyzes existing business processes and uses identified challenges and customer expectations as input to strategically plan how technology could build a foundation to achieve agencys strategic goals, plans, and objectives.
: 11. Facilitates the implementation of a sound, cost-effective, and integrated EA that supports the NRCs mission.
: 12. Seeks advice, as necessary, from the IPEC, ITB, and other appropriate advisory bodies regarding the mission/business impacts of proposed changes to the EA.
: 13. Approves all IT/IM contracts, services, and purchases, or delegates authority consistent with the Federal Information Technology Acquisition Reform Act of 2014 (FITARA).
: 14. Approves submittals to OMB, Congress, and the Government Accountability Office (GAO) related to IT/IM investment programs and projects.
: 15. Develops and maintains the NRC IT/IM Strategic Plan, as appropriate, and submits it to the EDO for approval.
: 16. Analyzes existing business processes and identifies challenges and customer expectations as input to strategically plan how technology could build a foundation to achieve long term goals.
: 17. Provides both the Chair and the EDO the status of the IT investments and the agencys IT Portfolio and activities on a regular basis.
: 18. Oversees and monitors the NRCs Data Center Consolidation reporting and activities through the following activities: (a) evaluating agencies data center closures and For the latest version of any NRC directive or handbook, see the online MD Catalog.               5

MD 2.8       INTEGRATED INFORMATION TECHNOLOGY/                           Date Approved: 02/15/2023 INFORMATION MANAGEMENT (IT/IM)
GOVERNANCE FRAMEWORK cost savings; (b) assessing agencies progress against OMBs data center optimization targets; (c) and monitoring effective agency practices for achieving data center closures, cost savings, and optimization progress.
: 19. Reviews and approves reporting for the OMB IT Dashboard on an annual basis.
: 20. Establishes, implements, and ensures compliance with the agencywide information security program.
: 21. Reports annually to the Chair on the effectiveness of the agency information security program.
: 22. Continues benchmarking processes against both private and public sectors in alignment with the IT/IM Strategic Plan updates. The updates are also in alignment with the public and private sectors.
: 23. Works with agency counterparts to review and approve all acquisitions over the minimum threshold established by the Strategic Sourcing Group (SSG), which is comprised of agency leadership, and provides oversight to ensure that all acquisition strategies and plans that include IT (a) Apply adequate incremental development principles, (b) Use appropriate contract types, (c) Contain appropriate statements of work for the IT portions, (d) Support the mission and business objectives listed in the IT strategic plan, and (e) Align mission and program objectives in consultation with program leadership.
: 24. Ensures that agency processes, projects, and systems are reviewed and analyzed before making significant IT investments. The CIO ensures that the NRC does not purchase or develop IT resources, processes, programs, or systems that are no longer relevant to the IT portfolio. The NRC has a Technical Reference Model that is reviewed to ensure that before IT investments are made that this technology does not currently exist. The Office of the CIO (OCIO) reviews all purchases against the Technical Reference Model and provides the assessment to the CIO for the approval decision. The CIO has full responsibility and oversight for approving all IT Investments. Even in cases in which the CIO delegates authority, the final approval authority is maintained by the CIO.
: 25. Reviews and approves all new IT purchases, regardless of dollar threshold.
: 26. Recommends to the Commission any movement of funds for IT resources that requires congressional notification.
: 27. Jointly with the Chief Human Capital Officer (CHCO), develops a set of competency requirements for IT and IT-acquisition staff (including IT, cybersecurity, and For the latest version of any NRC directive or handbook, see the online MD Catalog.                6

MD 2.8       INTEGRATED INFORMATION TECHNOLOGY/                           Date Approved: 02/15/2023 INFORMATION MANAGEMENT (IT/IM)
GOVERNANCE FRAMEWORK IT-acquisition leadership positions), and develops and maintains a current workforce planning process so the agency can anticipate and respond to changing mission requirements, maintain workforce skills in a rapidly developing IT environment, and recruit and retain the IT talent needed to accomplish its mission. Assesses existing IT workforce to identify deficiencies.
: 28. Briefs the Chair through periodic one-on-one meetings on IT strategic plans, challenges, and investments, including advice regarding whether to continue, modify, or terminate any acquisition investment or activity that includes a significant IT component.
: 29. Ensures cybersecurity requirements are properly incorporated into the agencys IT operations and System Development Life Cycle (SDLC) methodology, and system security engineering principles, concepts, and techniques are employed during the SDLC to facilitate the development, deployment, operation, and sustainment of trustworthy and adequately secured systems.
: 30. Ensures development and maintenance of an agencywide continuous monitoring strategy and ensures continuous monitoring of the cybersecurity state of the NRCs IT systems is performed consistently with that strategy.
: 31. Oversees authority delegated to the Senior Agency Official (SAO) responsible for controlled unclassified information (CUI), to manage and implement the CUI program in accordance with 32 CFR Part 2002, Controlled Unclassified Information, and manages the NRCs implementation of the CUI program, including the NRCs transition to that program. In this role, the CIO (a) Ensures that electronic documents containing CUI that are not covered by a waiver from the CUI executive agent or SAO include markings that are evident when printed or viewed and are in accordance with CUI marking requirements referenced in MD 12.6, NRC Controlled Unclassified Information (CUI)
Program.
(b) Ensures that electronic CUI is protected in accordance with the CUI requirements.
(c) Ensures electronic CUI is encrypted or rendered indecipherable to unauthorized users while in transit and while stored.
: 32. Acts as Chief Data Officer for the agency, as required by the Foundations for Evidence-Based Policymaking Act of 2019, also known as the Evidence Act.
: 33. Acts as SAO for Supply Chain Risk Management.
For the latest version of any NRC directive or handbook, see the online MD Catalog.               7

MD 2.8       INTEGRATED INFORMATION TECHNOLOGY/                           Date Approved: 02/15/2023 INFORMATION MANAGEMENT (IT/IM)
GOVERNANCE FRAMEWORK E. Chief Financial Officer (CFO)
: 1. Together with the EDO and CIO, reviews and approves the selections and budget for the IT/IM investment portfolio recommended by the IPEC and submits recommendations to the Chair, in accordance with the FITARA.
: 2. Ensures that the appropriate financial officials participate in the PBPM process for IT/IM investments throughout their lifecycle.
: 3. Co-chairs the IPEC with the CIO.
: 4. Coordinates financial system plans with the CIO to ensure consistency with overall agency IT/IM plans and architecture.
: 5. Ensures that IT/IM investments are implemented, managed, and evaluated in accordance with Federal statutes and regulations by obtaining CIO approval of IT/IM-related portions of the agencys investment submittals to OMB, Congress, and GAO.
: 6. Maintains an inventory of the agencys capital assets, including internal use software that meets the requirements set by the Federal Accounting Standards Board (FASB) in the Statement of Federal Financial Accounting Standard No. 10, Accounting for Internal Use Software.
: 7. Establishes policies and procedures for accounting for internal use software development projects.
: 8. Ensures that NRC staff and regional staff comply with the guidelines for accounting for internal use software set by the Office of the Chief Financial Officer (OCFO).
F. Deputy Chief Information Officer (Deputy CIO)
: 1. As delegated by the CIO, implements the agencywide IT/IM Governance Framework, which serves as the strategy for achieving the following objectives, consistent with the NRC policy described in this MD:
(a) Ensures that all IT/IM investments are effectively managed and evaluated throughout their lifecycle, in a manner that maximizes value and minimizes risk, in accordance with Federal statutes and regulations.
(b) Oversees the processes, methods, and guidance for the following activities and disciplines, which span the lifecycle of IT/IM investments, (i) Strategic planning and enterprise architecture (EA),
(ii) IT/IM investment management, (iii) Project management methodology (PMM),
(iv) Information and records management, For the latest version of any NRC directive or handbook, see the online MD Catalog.                8

MD 2.8       INTEGRATED INFORMATION TECHNOLOGY/                           Date Approved: 02/15/2023 INFORMATION MANAGEMENT (IT/IM)
GOVERNANCE FRAMEWORK (v) Cybersecurity policy implementation, and (vi) Current Federal IT/IM Mandates (e.g., Section 508 Compliance (Accessibility), Homeland Security Presidential Directive 12 (HSPD-12),
Policy for a Common Identification Standard for Federal Employees and Contractors, Internet Protocol version 6 (IPv6)).
(c) Ensures that the NRCs IT/IM investments support the agencys mission.
(d) Addresses guidance and requirements from OMB.
(e) Ensures the NRCs planning and budgeting process for IT/IM investments is consistent and integrated with the agencys overall PBPM process.
: 2. Directs system owners to develop remediation plans for at-risk major IT/IM investments.
: 3. Works with offices to plan, acquire, and operate all IT/IM hardware, software, and services that are not included in the OCIO-managed IT/IM infrastructure services.
: 4. Assigns staff to provide guidance and training to assist business sponsors, program/project managers, and others in implementing the PMM process and understanding the EA and CPIC requirements, as they relate to IT/IM investments.
: 5. Serves as the SAO for privacy and in this role is responsible for the following:
(a) Reviews IT budget documents to ensure that privacy requirements (and associated privacy controls), as well as any associated costs, are identified and included.
(b) Reviews IT system authorizations to ensure privacy controls are appropriately included and the privacy risks are acceptable.
G. Chief Information Security Officer (CISO)
: 1. Appointed by the CIO in accordance with FISMA 2014 and FITARA requirements.
: 2. Oversees the agencywide cybersecurity program, including developing cybersecurity requirements, processes, procedures, standards, and templates for IT/IM investments.
: 3. Identifies and reports on cybersecurity issues with proposed investments.
: 4. Provides oversight of IT efforts to identify, manage, and mitigate cybersecurity risks.
: 5. Provides an assessment of risk and authorization recommendations for IT implementations to the NRC CIO and AO.
For the latest version of any NRC directive or handbook, see the online MD Catalog.                 9

MD 2.8       INTEGRATED INFORMATION TECHNOLOGY/                           Date Approved: 02/15/2023 INFORMATION MANAGEMENT (IT/IM)
GOVERNANCE FRAMEWORK
: 6. Ensure that agency personnel, including those with significant responsibility for cybersecurity, are trained to effectively carry out information security policies, procedures, and control techniques.
H. Office Directors and Regional Administrators
: 1. Identify and sponsor the IT/IM investments that are used or needed to perform business processes within the office or region.
: 2. Provide the CIO, CFO, Deputy CIO, IPEC, ITB, and/or OCIO with information on office or regional IT/IM investments, needs, and plans, as requested, to support agencywide IT/IM planning, budgeting, and investment control.
: 3. Establish plans to implement and monitor office or region IT/IM investments, considering budget implications (e.g., reprioritizing resources or requesting additional funding, as needed).
: 4. Define the requirements, project plans, and management approaches needed to support the business needs of the office or region.
: 5. Support participation in IT/IM investment planning and oversight by designating staff to represent the office or region for agency review or advisory bodies, including the IPEC, ITB, and other bodies established under the authority of this MD (membership reflects the size and scope of the IT/IM investments owned or sponsored by the participating offices/regions).
: 6. Ensure the PMM processes and procedures are applied to the appropriate level of detail to protect the agencys IT/IM investments.
: 7. Provide for continuity of operations and compliance with legislative mandates.
: 8. Ensure that office and regional staff who are involved in IT/IM investment management are trained in and comply with this MD, as well as records and information management (RIM) and cybersecurity requirements.
: 9. Ensure that IT/IM investments include all required resources for compliance with MD 12.5, NRC Cybersecurity Program.
: 10. Ensure that IT/IM acquisitions, systems development projects, and other related activities adhere to the agencys infrastructure and technology standards established by the Strategic Planning/Enterprise Architecture (SP/EA) Program.
: 11. Accept accountability and ownership of data required or created by the office or region, as negotiated with OCIO staff, and adhere to information and records quality principles.
: 12. Designate office representatives to serve as data stewards to manage office or regional business data in accordance with data administration policies, procedures, For the latest version of any NRC directive or handbook, see the online MD Catalog.               10

MD 2.8       INTEGRATED INFORMATION TECHNOLOGY/                           Date Approved: 02/15/2023 INFORMATION MANAGEMENT (IT/IM)
GOVERNANCE FRAMEWORK and standards including those stated in MD 3.53, NRC Records and Document Management Program.
: 13. Manage major IT/IM investments within 10 percent of planned cost, schedule, performance, and quality goals using the earned value management (EVM) methodology. EVM is a project management methodology that integrates schedule, cost, and scope to measure performance. Based on planned and actual values, EVM predicts the future and enables project managers to adjust accordingly. Earned value (EV) is a way to measure and monitor the level of work completed on a project against the plan.
: 14. Manage major IT/IM investments to ensure that they meet the return on investment approved in the business case (in addition to using EVM data to monitor progress).
: 15. In cooperation with and as directed by the CIO, develop investment improvement plans for at-risk major IT/IM Investments and submit these plans to the IPEC.
: 16. Designate a qualified project manager for each new and existing IT/IM investment to coordinate the resources, funding, and business impacts for the sponsoring office and to perform the day-to-day operational activities to ensure that the investment is implemented in accordance with this MD.
: 17. Ensure IT/IM investments are protected by storing project artifacts in an approved agencywide configuration management system maintained by OCIO, and by implementing a configuration management process in accordance with the NRC Master Configuration Management Plan using an approved OCIO configuration management tool. The NRC Master Configuration Management Plan is available on the OCIO SharePoint site at https://usnrc.sharepoint.com/:w:/r/teams/NRCDWCollaboration/_layouts/15/Doc.aspx
             ?sourcedoc=%7B036C7C79-ADD7-4288-91A9-38D906C5D87F%7D&file=MDMS-DW%20Configuration%20Management%20Plan%20v1.3%2011212022.docx&action
             =default&mobileredirect=true&DefaultItemOp.
: 18. Ensure that information is provided to the agencys portfolio management system to track and manage the progress and results of IT/IM investments sponsored by the office or region.
: 19. Ensure and validate annually that all sponsored IT/IM investments have business benefits that exceed or justify the costs of continued operation and maintenance.
: 20. Ensure that all sponsored IT/IM investments in which the costs exceed the business benefits are appropriately remediated or submitted for decommissioning consideration within 90 days of this determination.
: 21. Certify that system security controls listed in the system security plan have been assessed using the methods and procedures described in the system security test and evaluation plan and the contingency plan, are implemented correctly, are For the latest version of any NRC directive or handbook, see the online MD Catalog.               11

MD 2.8       INTEGRATED INFORMATION TECHNOLOGY/                           Date Approved: 02/15/2023 INFORMATION MANAGEMENT (IT/IM)
GOVERNANCE FRAMEWORK operating as intended, and are producing the desired outcome with respect to meeting the security requirements for the system.
: 22. For decommissioned systems, certify that the approved system decommissioning process was followed as explained in current agency cybersecurity policy, and that the system is no longer being used by the NRC.
: 23. Certify that systems meet mandatory requirements for implementing records retention and disposition of records and data as approved by the National Archives of Records Administration (NARA) and according to 36 CFR 1234.10, What are the Facility Requirements for All Records Storage Facilities?
I. NRC Records Officer
: 1. In coordination with NRCs SAOs, CIO, and Deputy CIO, ensures that the design and implementation of NRCs electronic information systems and documentation incorporate Federal and NRC requirements for electronic recordkeeping.
: 2. Provides approval for use of electronic information systems for recordkeeping purposes as defined in MD 3.53.
: 3. Provides RIM guidance and assistance to all organizational levels, including training and outreach to appropriate staff in carrying out their related duties.
: 4. Manages the NRCs agencywide Information and Records Management (IRM)
Program by applying information and records management principles to all of the NRCs information assets and systems (IRM guidelines (ML16075A190) https://nrodrp.nrc.gov/idmws/ViewDocByAccession.asp?AccessionNumber=ML16075A190.)
: 5. Audits the IRM Program in all offices to ensure compliance with established policies and procedures, including guidance for maintaining records in electronic form.
: 6. Serves as senior liaison with NARA, U.S. Government Services Administration (GSA), OMB, GAO, and other agencies on matters relating to records management.
: 7. Develops records schedules for records in all media created and received by the NRC and obtains NARA approval before implementation.
J. Information Technology/Information Management Portfolio Executive Council (IPEC)
: 1. The IPEC is a cross-agency executive management body established by the EDO in concert with the CIO to determine the NRCs IT/IM strategic direction and to manage its IT/IM portfolio as required by the Clinger-Cohen Act, OMB Circular A-130, and FISMA. The IPEC is co-chaired by the CIO and CFO, and its members include office directors from major NRC offices and technical advisors from OCIO, OCFO, and the Office of Administration (ADM).
For the latest version of any NRC directive or handbook, see the online MD Catalog.              12

MD 2.8       INTEGRATED INFORMATION TECHNOLOGY/                           Date Approved: 02/15/2023 INFORMATION MANAGEMENT (IT/IM)
GOVERNANCE FRAMEWORK
: 2. The most current and comprehensive information on IPEC responsibilities is available in the IPEC charter. At a high level, the IPEC has the following responsibilities:
(a) Decides the agencys IT/IM direction, values, information security activities, and risk tolerance to achieve strategic program objectives.
(b) Establishes the ITB, appoints its co-chairs, and approves its membership and charter.
(c) Approves major investments that will effectively integrate into the IT/IM portfolio.
(d) Ensures that NRCs IT/IM investments support the agencys strategic plan, goals, and priorities.
(e) Reviews the IT/IM investment portfolio in the year of execution to address current fiscal year priorities.
(f) Reviews and prioritizes the IT/IM investment portfolio provided by the ITB in the planning year, ensuring a balance of programmatic and infrastructure support.
(g) Oversees the execution of IT/IM investments by reviewing the portfolio health on a quarterly basis against established direction, values, and risk tolerance.
(h) Serves as a forum for addressing agency-level IT/IM initiatives and issues.
(i) When requested by the CIO, performs the executive review function for significant issues in the management control and evaluation phases of CPIC.
(j) Makes a final determination on ITB recommendations for IT/IM investments with a variance of 10 percent or more from baseline cost, schedule, or performance goals.
(k) Communicates IPEC discussions and decisions to other NRC boards and/or committees.
K. Information Technology/Information Management Board (ITB)
: 1. The ITB is a cross-agency review body established by the CIO to review new proposals and current IT/IM investments based on IPEC priorities and to conduct periodic performance reviews of IT/IM investments, their alignment with the agencys strategic plan and enterprise roadmap. The ITB is comprised of senior NRC managers who apply their knowledge of the agencys mission, business goals, and processes to direct the investment of IT/IM resources toward those projects that will make the greatest contribution to the mission and performance goals of the agency.
The primary focus of the ITB is to analyze business cases; align IT/IM investments and technology standards with the NRCs mission and IT/IM Strategic Plan; oversee investment risks; and make resource, investment, and priority recommendations.
For the latest version of any NRC directive or handbook, see the online MD Catalog.                 13

MD 2.8       INTEGRATED INFORMATION TECHNOLOGY/                           Date Approved: 02/15/2023 INFORMATION MANAGEMENT (IT/IM)
GOVERNANCE FRAMEWORK
: 2. The most current and comprehensive information on ITB responsibilities is available in the ITB charter. At a high level, the ITB has the following responsibilities:
(a) Reviews new IT/IM proposals based on IPEC priorities for the ability to integrate effectively into the EA, alignment with strategic technology direction and standards, and potential risks to the NRC and its IT/IM environment. Based on the defined CPIC levels for the proposal, the ITB will evaluate and make a recommendation for approval or disapproval of all IT/IM business investment needs within the NRC.
(b) Reviews performance of existing IT/IM investments by (i) Conducting annual control phase reviews on major IT/IM investments as identified in the NRC OMB Exhibit 300 submissions.
(ii) Making recommendations to suspend or cancel IT/IM investments based on priority changes, heightened risk profiles, excessive costs, and other factors.
(iii) Reviewing and approving changes to the agencys IT/IM investments including related changes for privacy and information and records management.
L. Strategic Sourcing Group (SSG)
: 1. Provides senior-level oversight of the strategic acquisition business process improvements. The most current and comprehensive information on the SSG responsibilities is available in the SSG charter.
: 2. Enhances the agencys procurement oversight process by ensuring that proposed procurement actions exceeding $1 million (i.e., commercial contracts, DOE laboratory agreements, interagency agreements) meet agency and programmatic needs and expectations, and that the documentation adequately supports the proposed procurement.
M. IT/IM Portfolio Councils (ITPCs)
: 1. Conduct centralized IT/IM acquisition planning.
: 2. Develop strategic sourcing plan.
: 3. Perform IT/IM spend analysis.
: 4. Monitor and recommend acquisition performance metrics.
For the latest version of any NRC directive or handbook, see the online MD Catalog.                 14

MD 2.8       INTEGRATED INFORMATION TECHNOLOGY/                           Date Approved: 02/15/2023 INFORMATION MANAGEMENT (IT/IM)
GOVERNANCE FRAMEWORK IV. APPLICABILITY A. The policy and guidance associated with the IT/IM Governance Framework presented in this MD apply to all NRC headquarters and regional employees and support contractors who play a role in IT/IM investments that are planned, selected, acquired, developed, maintained, or enhanced by or for the NRC.
B. In accordance with OMB Circular No. A-130 related to management and oversight of Federal Information Resources, implementation will not impact the independence of the Office of the Inspector General (OIG), nor the authorities the Inspector General (IG) has over the personnel, performance, procurement, and budget of the OIG.
V. DIRECTIVE HANDBOOK Directive Handbook 2.8 provides access to relevant guidance, method principles, processes, management tools, and links to the required documents/artifact templates, and other standards to be followed for each of the following major components associated with the Integrated IT/IM Governance Framework:
A. Strategic Planning and Enterprise Architecture (see Exhibit 1 of this handbook),
B. IT Investment Management (see Exhibit 2 of this handbook), and C. Project Management Methodology (see Exhibit 3 of this handbook).
VI. EXCEPTIONS A. Exceptions to or deviations from this MD may be granted by the CIO on a case-by-case basis.
B. In accordance with OMB guidance on management and oversight of Federal Information Technology, implementation will not impact the independence of the OIG and authorities the IG has over the personnel, performance, procurement, and budget of the OIG.
VII. REFERENCES Code of Federal Regulations 10 CFR 2.390, Public Inspections, Exemptions, Requests for Withholding.
10 CFR Part 9, Public Records.
10 CFR 73.21, Protection of Safeguards Information: Performance Requirements.
32 CFR Part 2002, Controlled Unclassified Information.
For the latest version of any NRC directive or handbook, see the online MD Catalog.              15

MD 2.8       INTEGRATED INFORMATION TECHNOLOGY/                           Date Approved: 02/15/2023 INFORMATION MANAGEMENT (IT/IM)
GOVERNANCE FRAMEWORK 36 CFR Part 1194, Information and Communication Technology Standards and Guidelines.
36 CFR 1234.10, What are the Facility Requirements for All Records Storage Facilities?
Department of Justice U.S. Department of Justice, Freedom of Information Act Guide and Privacy Act Overview (available in the FOIA/PA office).
Executive Orders Executive Order 12600, Predisclosure Notification Procedures for Confidential Commercial Information, June 23, 1987.
Executive Order 13392, Improving Agency Disclosure of Information, December 14, 2005.
Federal Accounting Standards Board Statement of Federal Financial Accounting Standard No. 10, Accounting for Internal Use Software.
Government Accountability Office (GAO)
GAO-18-93, Federal Chief Information Officers: Critical Actions Needed to Address Shortcomings and Challenges in Implementing Responsibilities, August 2018.
Memoranda Attorney General Memorandum, The Freedom of Information Act, March 19, 2009.
Presidential Memorandum for the Heads of Executive Departments and Agencies, Managing Government Records. November 28, 2011 (https://obamawhitehouse.archives.gov/the-press-office/2011/11/28/presidential-memorandum-managing-government-records).
Presidential Memorandum (M-11-11) for the Heads of Executive Departments and Agencies, Continued Implementation of Homeland Security Presidential Directive (HSPD) 12- Policy for a Common Identification Standard for Federal Employees and Contractors February 3, 2011 (https://www.whitehouse.gov/omb/information-for-agencies/memoranda/#memoranda-2011).
Presidential Memorandum, The Freedom of Information Act, January 21, 2009.
National Archives and Records Administration (NARA)
NARA Universal Electronic Records Management (ERM) Requirements.
For the latest version of any NRC directive or handbook, see the online MD Catalog.              16

MD 2.8       INTEGRATED INFORMATION TECHNOLOGY/                           Date Approved: 02/15/2023 INFORMATION MANAGEMENT (IT/IM)
GOVERNANCE FRAMEWORK National Institute for Standards and Technology (NIST)
NIST SP 800-37, Rev. 2, Risk Management Framework for Information Systems and Organization System Life Cycle Approach for Security and Privacy.
NIST SP 800-64, Security Considerations in the System Development Life Cycle.
Nuclear Regulatory Commission Documents Charter for the NRC Information Technology/Information Management Board (ITB)
(ML15219A697).
Charter for the NRC IT/IM Portfolio Executive Council (IPEC) (ML20358A143).
Charter for the NRC Strategic Sourcing Group (SSG) (ML15225A396).
NRC Commission Internal Procedures, Office of the Secretary of the Commission, available at https://www.nrc.gov/about-nrc/policy-making/internal.html.
NRC IT/IM Enterprise Roadmap (ERM) (ML15121A591).
NRC Information and Records Management Guideline No. 2016-01, NRC Policy for Records Management (ML16075A190).
NRC Management Directives 2.6, Information Technology Infrastructure and End User Services.
3.2, Privacy Act.
3.4, Release of Information to the Public.
3.53, NRC Records and Document Management Program.
4.1, Accounting Policy and Practices.
4.3, Financial Management Systems.
4.4, Enterprise Risk Management and Internal Control.
8.8, Management of Allegations.
8.14, Agency Action Review Meeting.
10.162, Disability Programs and Reasonable Accommodation.
11.1, NRC Acquisition of Supplies and Services.
12.1, NRC Facility Security Program.
12.2, NRC Classified Information Security Program.
12.5, NRC Cybersecurity Program.
For the latest version of any NRC directive or handbook, see the online MD Catalog.              17

MD 2.8       INTEGRATED INFORMATION TECHNOLOGY/                           Date Approved: 02/15/2023 INFORMATION MANAGEMENT (IT/IM)
GOVERNANCE FRAMEWORK 12.6, NRC Controlled Unclassified Information (CUI) Program.
12.7, NRC Safeguards Information Security Program.
NRC Master Configuration Management Plan on OCIO SharePoint site:
(https://usnrc.sharepoint.com/:w:/r/teams/NRCDWCollaboration/_layouts/15/Doc.aspx?s ourcedoc=%7B036C7C79-ADD7-4288-91A9-38D906C5D87F%7D&file=MDMS-DW%20Configuration%20Management%20Plan%20v1.3%2011212022.docx&action=de fault&mobileredirect=true&DefaultItemOp).
NRC Strategic Planning and Enterprise Architecture Program.
NRC IT Policy Archive (https://www.nrc.gov/public-involve/open/digital-government/policyarchive/index.html).
NUREGs (https://www.nrc.gov/reading-rm/doc-collections/nuregs/staff/index.html).
NUREG-0910, NRC Comprehensive Records Disposition Schedule.
NUREG-1614, NRC Strategic Plan.
NUREG-1908, Vol. 4, Information Technology/Information Management Strategic Plan Fiscal Years 20202024.
OCIO, Computer Security Organization (CSO) SharePoint site:
https://usnrc.sharepoint.com/sites/ocio-hub/SitePages/cso.aspx.
OCIO SharePoint site: https://usnrc.sharepoint.com/sites/ocio-hub/.
Office of Management and Budget (OMB)
Memorandum (M-15-14) from Shaun Donovan, Director, OMB, Management and Oversight of Federal Information Technology, June 10, 2015.
Memorandum from Daniel I. Gordon, Administrator for Federal Procurement Policy and Vivek Kundra, Federal Chief Information Officer, Improving the Accessibility of Government Information, July 19, 2010.
OMB Circular A-11, Preparation, Submission, and Execution of the Budget, (revised annually).
OMB Circular A-123, Managements Responsibility for Enterprise Risk and Internal Control, July 15, 2016.
OMB Circular A-130, Managing Information as a Strategic Resource, July 28, 2016.
For the latest version of any NRC directive or handbook, see the online MD Catalog.              18

MD 2.8       INTEGRATED INFORMATION TECHNOLOGY/                           Date Approved: 02/15/2023 INFORMATION MANAGEMENT (IT/IM)
GOVERNANCE FRAMEWORK Other Document Uniform Freedom of Information Act Fee Schedule and Guidelines, 52 FR 10012, March 27, 1987.
United States Code Atomic Energy Act of 1954, as amended.
Chief Financial Officers Act of 1990 (Pub. L. 101-576).
E-Government Act of 2002 (Pub. L. 107-347).
The Foundations for Evidence-Based Policymaking Act of 2019, also known as the Evidence Act (Pub. L. 115-435).
Federal Financial Management Improvement Act, 1996.
Federal Information Security Modernization Act (FISMA) of 2014 (44 U.S.C. 3551 et seq.).
Federal Information Technology Acquisition Reform Act of 2014 (FITARA)
(Pub. L. 113-291).
Freedom of Information Act (5 U.S.C. 552).
The Clinger-Cohen Act of 1996 (40 U.S.C. 1401 et seq.).
Inspector General Act (5 U.S.C. App.).
National Defense Authorization Act for Fiscal Year 2015 (Pub. L. 113-291).
Openness Promotes Effectiveness in our National Government Act of 2007 (OPEN Government Act of 2007) (Pub. L. No. 110-175).
Privacy Act of 1974 (5 U.S.C. 552a).
Records Management by Federal Agencies (44 U.S.C. Chapter 31).
Section 508 of the Rehabilitation Act of 1973 (29 U.S.C. 794d, as amended).
For the latest version of any NRC directive or handbook, see the online MD Catalog.              19

U.S. NUCLEAR REGULATORY COMMISSION DIRECTIVE HANDBOOK (DH)
DH 2.8               INTEGRATED INFORMATION TECHNOLOGY/ DT-23-01 INFORMATION MANAGEMENT (IT/IM)
GOVERNANCE FRAMEWORK Volume 2:            Information Technology Approved By:         David J. Nelson, Chief Information Officer Date Approved:       February 15, 2023 N/A, for the latest version of any NRC directive or handbook, Cert. Date:
see the online MD Catalog Issuing Office:      Office of the Chief Information Officer Division of Resource Management and Administration Contact Name:        Cathy Smith EXECUTIVE 

==SUMMARY==

Management Directive 2.8, Integrated Information Technology/Information Management (IT/IM) Governance Framework, is revised to explicitly define the role of the Chief Information Officer (CIO) in
* Significant IT/IM investments,
* Strategic workforce planning of IT and cybersecurity roles,
* Commission-level briefings of IT challenges and investments,
* Data center strategy,
* Responsibility of cybersecurity,
* Benchmarking processes against both private and public sectors in alignment with the IT/IM Strategic Plan updates, and
* Designation of Chief Information Security Officer (CISO) and management of Information Security personnel.
In addition, the NRC has made revisions to this management directive as part of its efforts to use more inclusive language in its publications. These changes, which include changing Chairman to Chair in some instances, are purely editorial and do not affect the meaning of the guidance in this document.
For updates or revisions to policies contained in this MD that were issued after the MD was signed, please see the Yellow Announcement to Management Directive index (YA-to-MD index).

DH 2.8       INTEGRATED INFORMATION TECHNOLOGY/                                                Date Approved: 02/15/2023 INFORMATION MANAGEMENT (IT/IM)
GOVERNANCE FRAMEWORK TABLE OF CONTENTS I. GENERAL..........................................................................................................................2 A. Federal Requirements ..................................................................................................2 B. Roadmap ......................................................................................................................3 C. Background ..................................................................................................................3 D. Components of the Integrated IT/IM Governance Framework.......................................3 II. INTEGRATED IT/IM GOVERNANCE FRAMEWORK ........................................................4 A. Strategic Planning and Enterprise Architecture (SP/EA) ...............................................4 B. IT Investment Management ..........................................................................................4 C. Project Management Methodology (PMM) ....................................................................5 III. GLOSSARY .......................................................................................................................6 EXHIBITS Exhibit 1        Strategic Planning and Enterprise Architecture ....................................................9 Exhibit 2        IT Investment Management ...............................................................................15 Exhibit 3        Project Management Methodology .....................................................................23 Exhibit 4        Integrated IT/IM Governance Roles ...................................................................35 I. GENERAL A. Federal Requirements The NRC Integrated Information Technology/Information Management (IT/IM)
Governance Framework meets the requirements set forth by Congress, including requirements established in the Clinger Cohen Act and the Federal Information Technology Acquisition Reform Act (FITARA), the Office of Management and Budget (OMB), the National Archives and Records Administration (NARA), and Federal Information Security Modernization Act (FISMA). This policy is based on guidance from both OMB and the Government Accountability Office (GAO) and incorporates best practices and standards from the National Institute of Standards and Technology (NIST) and the Project Management Institute (PMI), as well as other industrywide standards.
For the latest version of any NRC directive or handbook, see the online MD Catalog.                                                     2

DH 2.8       INTEGRATED INFORMATION TECHNOLOGY/                           Date Approved: 02/15/2023 INFORMATION MANAGEMENT (IT/IM)
GOVERNANCE FRAMEWORK B. Roadmap In this handbook, the individual exhibits describe the method principles, processes, document/artifact templates, and other standards established for each of the components associated with the Integrated IT/IM Governance Framework, including strategic planning and enterprise architecture (SP/EA), IT investment management, and project management methodology (PMM).
C. Background In the previous approach, the PMM encompassed project planning, enterprise architecture (EA), capital planning and investment control (CPIC), security, and other system lifecycle functions as part of a single overarching method. To better support the dynamic and evolving nature of these interrelated functions, this management directive (MD) introduces and describes an Integrated IT/IM Governance Framework, in which PMM is one component.
D. Components of the Integrated IT/IM Governance Framework
: 1. The Integrated IT/IM Governance Framework focuses on the definition and integration of key oversight, as well as the management and delivery capabilities associated with overall management of the agency IT/IM portfolio. The key components of the Integrated IT/IM Governance Framework include (a) Strategic Planning and Enterprise Architecture (SP/EA) (see Exhibit 1),
(b) IT Investment Management (see Exhibit 2), and (c) Project Management Methodology (PMM) (see Exhibit 3).
: 2. Although each component of the framework is unique, substantial interdependencies exist that require all individuals working in these areas to understand the context and relationship of the others.
: 3. These key components of the framework represent the broad pillars used by the agency to help ensure successful IT/IM investment delivery and realization of each investments intended benefits. These areas, as well as the information contained within this handbook and related sites, are not intended to encompass all aspects of IT/IM management. The Integrated IT/IM Governance Framework supports, and is supported by, a number of related IT/IM functions and their related Federal and agency policies, including, but not limited to, cybersecurity and records management (see Exhibit 4).
: 4. For more information on internal controls and risk management, refer to Management Directive (MD) 4.4, Enterprise Risk Management and Internal For the latest version of any NRC directive or handbook, see the online MD Catalog.                3

DH 2.8        INTEGRATED INFORMATION TECHNOLOGY/                            Date Approved: 02/15/2023 INFORMATION MANAGEMENT (IT/IM)
GOVERNANCE FRAMEWORK Controls, and OMB Circular A-123, Management's Responsibility for Internal Control.
II. INTEGRATED IT/IM GOVERNANCE FRAMEWORK As defined in this MD, the Integrated IT/IM Governance Framework encompasses the processes, methodologies, and guidance for the following activities, which span the full lifecycle of IT/IM investments.
A. Strategic Planning and Enterprise Architecture (SP/EA)
SP/EA provides an understanding of IT investment opportunities and impacts; helps formulate high-level IT goals, strategies, and initiatives; and provides architectural support for both new development projects and ongoing operations and maintenance.
SP/EA accomplishes this by helping define agency IT/IM plans, technical standards, approved technologies, software development patterns, and other guidance to guide the agencys operating environment.
: 1. The NRCs IT/IM governance functions require the review of new proposals and current IT/IM investments; ensure alignment with the agencys strategic goals and priorities; ensure alignment with agencywide architecture; ensure conformance with the agencys approved technology standards; and ensure compliance with the agencys cybersecurity program as defined in MD 12.5, NRC Cybersecurity Program. The NRCs IT/IM governance bodies are described in the related exhibits of this handbook and describe in more detail the specific implementation of MD 2.8 related to SP/EA.
: 2. In the NUREG-1908, Volume 4, NRC Information Technology/Information Management Strategic Plan Fiscal Years 20202024, the NRC describes the governance roles, responsibilities, and processes required to deliver IT/IM business solutions effectively and efficiently, balancing compliance with service and efficiency.
B. IT Investment Management
: 1. IT investment management includes managing the CPIC lifecycle for each system and the overall portfolio, including selection, control, and evaluation of IT/IM by (a) Grouping development activities, along with operations and maintenance activities, into overarching agency investments and budgeting activities at multiple levels (e.g., project level, system level, and investment level).
(b) Focusing attention at the aggregate level with a primary objective to identify, select, finance, monitor, and maintain the appropriate mix of initiatives to achieve organizational goals and objectives.
For the latest version of any NRC directive or handbook, see the online MD Catalog.                  4

DH 2.8       INTEGRATED INFORMATION TECHNOLOGY/                           Date Approved: 02/15/2023 INFORMATION MANAGEMENT (IT/IM)
GOVERNANCE FRAMEWORK
: 2. IT investment management implements a set of processes and procedures to plan, budget, procure, manage during use, and dispose of IT investments. CPIC processes ensure IT investments align with the agencys mission and support recognized business needs, while balancing risks (technical, financial, mission, and cybersecurity) and maximizing returns throughout the investments lifecycle. IT investments must include budgeting for full lifecycle funding, including cybersecurity and operations and maintenance through decommissioning.
: 3. NRCs CPIC policy and processes are implemented and continuously refined through lessons learned and use of best practices to plan, control, select, and evaluate the performance of investments in pursuit of the To-Be architecture defined in the agencys IT/IM Enterprise Roadmap (ERM) with the ultimate goal of achieving an IT portfolio that leverages IT for strategic outcomes. (NRC IT/IM Enterprise Roadmap (ERM) (ML15121A591)).
C. Project Management Methodology (PMM)
: 1. Project management methodology (PMM) encompasses the processes and guidance associated with planning and oversight of individual IT/IM projects within the portfolio, and includes reporting of project progress, status, and results. Each IT/IM project represents a temporary endeavor that follows a project lifecycle, resulting in, at completion, a transition into an operational state or delivery of outputs.
Project management focuses on the extent to which a specific initiative establishes, maintains, and achieves its intended objectives within cost, schedule, technical, and performance baselines. Project management and the PMM differ from, but support, software development methods, which apply to projects that intend to build and/or integrate software into the environment. As software development patterns and methods evolve, the PMM will align with and provide appropriate integration points with the development lifecycles approved by the agency.
: 2. PMM describes the appropriate project methods, activities, and processes required across the IT/IM project lifecycle. The subscribed tasks and the production of artifacts throughout the PMM phases are designed to (a) Promote efficient and effective project planning and execution.
(b) Provide appropriate integration points to Federal regulations, guidance for cybersecurity, records and information management (RIM), and other related functions.
: 3. Information associated with the related processes, including the required activities and artifacts for each phase of the PMM lifecycle are identified in the associated PMM 2.0 toolset. The toolset guides project managers through the related processes and provides appropriate links and references to standards and templates for required For the latest version of any NRC directive or handbook, see the online MD Catalog.                    5

DH 2.8        INTEGRATED INFORMATION TECHNOLOGY/                          Date Approved: 02/15/2023 INFORMATION MANAGEMENT (IT/IM)
GOVERNANCE FRAMEWORK documentation related to project management, cybersecurity, and the records and information management.
III. GLOSSARY Artifact A work product or deliverable that is produced as a result of executing an activity.
Authorizations and continuous monitoring Information systems must have an Authority to Operate (ATO) issued by the NRC Designated Approving Authority (DAA) in order to operate in the production environment.
Authorizations may be periodic or ongoing, based on implementation of a Continuous Monitoring plan. Re-authorization upon significant changes may also be required. In some cases an Authority to Use (ATU) for applications hosted outside of the NRC domain or in a federally approved cloud may be issued. IT/IM System Authorization and Continuous Monitoring processes are identified and described on the Office of the Chief Information Officer (OCIO) Computer Security Organization (CSO) SharePoint site (https://usnrc.sharepoint.com/sites/ocio-hub/SitePages/cso.aspx).
Information Technology/Information Management (IT/IM)
The term information technology means any equipment or interconnected system or subsystem of equipment, that is used in the automatic acquisition, storage, manipulation, management, movement, control, display, switching, interchange, transmission, or reception of data or information by an executive agency.
The term information management means the planning, budgeting, manipulating, and controlling of information throughout its lifecycle.
IT investment management Groups of activities and acquisitions that focus on achieving an interrelated set of organizational goals and objectives in support of NRCs mission and in accordance with the direction set by NRCs target architecture. Key activities at this level include the identification, sponsorship, preparation, planning, and selection of IT/IM investments within the context of the NRC transition strategy, development of investment business cases, update and maintenance of IT/IM investment documentation, and the monitoring of investment performance.
IT/IM project A temporary endeavor with a beginning and an end in support of achieving a goal or delivering a specific outcome on an IT/IM investment. Projects may be of various types, For the latest version of any NRC directive or handbook, see the online MD Catalog.               6

DH 2.8       INTEGRATED INFORMATION TECHNOLOGY/                           Date Approved: 02/15/2023 INFORMATION MANAGEMENT (IT/IM)
GOVERNANCE FRAMEWORK including new development or enhancements of information systems, infrastructure, operations or maintenance, service delivery, and organizational strengthening.
Internal use software Software used to meet a Federal agencys internal or operational needs. It includes software for mission-related, financial, and administrative systems (including those used for project management).
IT/IM portfolio The NRC portfolio is the enterprise-wide view of the history and future of NRC IT/IM investments. Key IT/IM governance activities at this level are environmental scanning for new industry and Federal Government developments, continuous technical and program focused portfolio analysis, the development of transition strategies to move NRC from the current state to the target state, and the compilation and submission of the NRC IT/IM budget.
IT Capital Planning and Investment Control (CPIC)
A management process that overlays the lifecycle of every IT/IM investment. The CPIC process, which is mandated by the Clinger/Cohen Act of 1996, provides the Chief Information Officer (CIO) with the technical and business value analyses necessary for selecting and monitoring the performance of the agency's IT investments. The NRC's CPIC process also provides information to the NRC's Information Technology/Information Management Portfolio Executive Council (IPEC), which prioritizes investments in the IT portfolio.
Lifecycle cost The total cost of implementation and ownership of a system over its useful life. Lifecycle cost includes the cost of development, acquisition, operation, maintenance, support, cybersecurity, and, where applicable, decommissioning.
Major IT investment OMB defines a major IT investment as an IT investment requiring special management attention based on one or more of the following criteria:
* Importance to the mission or function of the Government;
* Significant program or policy implications;
* High executive visibility; For the latest version of any NRC directive or handbook, see the online MD Catalog.                7

DH 2.8        INTEGRATED INFORMATION TECHNOLOGY/                              Date Approved: 02/15/2023 INFORMATION MANAGEMENT (IT/IM)
GOVERNANCE FRAMEWORK
* High development, operating, or maintenance costs 1;
* Use of an atypical funding mechanism;
* Financial systems with annual cost/spending of $500,000 or more, as dictated by mandates and guidance for financial systems, e.g., OMB Circular A-123, Managements Responsibility for Enterprise Risk Management and Internal Control, Appendix D, Compliance with the Federal Financial Management Improvement Act; and
* Defined as major by the agencys capital planning and investment control (CPIC) process.
Non-major IT Investment An IT investment that does not meet the criteria defined above for a major IT investment.
Information lifecycle management The management of information as it is created, captured in some form, stored, and ultimately destroyed or preserved indefinitely. In Federal agencies, much of the information should be identified as a Federal record; because it documents Government activities or because of the value of the data it contains. Information that is identified as a Federal record is usually placed under records management control, which follows a similar lifecycle: it is identified as a record, captured as a record, stored as a record, and either destroyed or preserved (see NARA policy).
Information system lifecycle The phases through which an information system passes, typically characterized as initiation, development, operation, and termination.
Records and information management (RIM) certification The NRCs official process for comprehensively evaluating the technical and nontechnical electronic records management features of NRC information systems and determining whether they satisfy applicable electronic recordkeeping criteria.
The RIM Certification process also provides standardized methods for evaluating a system for recordkeeping compliance and recognizes manual and automated approaches to achieving this compliance.
1 The cost threshold for high costs is planning year costs of  10% of the agency IT budget (for FY 2015, this equates to  $15,000,000).
For the latest version of any NRC directive or handbook, see the online MD Catalog.                      8

DH 2.8       INTEGRATED INFORMATION TECHNOLOGY/                           Date Approved: 02/15/2023 INFORMATION MANAGEMENT (IT/IM)
GOVERNANCE FRAMEWORK EXHIBITS Exhibit 1        Strategic Planning and Enterprise Architecture A. SP/EA INTRODUCTION As a major component of the agencys Integrated Information Technology/Information Management (IT/IM) Governance Framework, the Strategic Planning and Enterprise Architecture (SP/EA) Program supports all IT investments at the NRC.
This exhibit describes the NRCs SP/EA Program in compliance with the policies established in Management Directive (MD) 2.8, Integrated Information Technology/Information Management (IT/IM) Governance Framework. It describes and references different phases of the EA lifecycle. This exhibit also introduces and establishes SP/EA terminology and definitions, providing a common basis for SP/EA contribution to the understanding and communication of all users of the IT/IM investment framework.
Staff should review this exhibit for the applicable policies and processes and the references to guidance, templates, tools, and other support materials for the investment of IT systems and applications at the NRC.

===Background===
The NRC is subject to several legislative mandates regarding its management of IT investments.
In response to these mandates, the Office of Management and Budget (OMB) has issued specific guidance for the establishment of an agency enterprise architecture program and has defined the requirements for alignment of the enterprise architecture program and planning artifacts with all other levels of agency strategic planning. The current versions of the guidance documents may be found on the OCIO SharePoint site at https://usnrc.sharepoint.com/sites/ocio-hub/.
The agencys SP/EA Program recognizes and reinforces that IT should not be the driver for business capability changes; rather, the driver is the organizations desire to improve its business capability and, as appropriate, to use technology to accomplish desired improvements. Offices responsible for executing business processes and achieving desired business outcomes are the owners of business processes. A key element of the SP/EA Program is to document these business processes and, to the extent possible, understand their current performance in terms of operational metrics.
Applicability The policies, outlined processes, and guidance provided in this exhibit and the associated SP/EA site content are applicable to all IT investments at the NRC, including all headquarters and regional offices. The policies, outlined processes, and guidance also apply regardless of the IT investment type, including new system development, enhancements to an existing system or For the latest version of any NRC directive or handbook, see the online MD Catalog.                 9

DH 2.8        INTEGRATED INFORMATION TECHNOLOGY/                          Date Approved: 02/15/2023 INFORMATION MANAGEMENT (IT/IM)
GOVERNANCE FRAMEWORK application, operations and maintenance, or replacement or retirement of IT systems or applications. Staff must follow and apply the processes and activities described in this exhibit and the associated SP/EA site as required.
The applicability of each step-by-step process, outlined activities, and required artifacts are contingent upon the size, characteristic, and complexity of each specific investment.
Objectives The following objectives apply to the NRCs Strategic Planning and Enterprise Architecture Program:
I.       Provide reference information to support compliance with Federal Enterprise Architecture (FEA) guidance and collaborative EA planning methodology (CPM)as adapted to NRC needsand to be fully integrated into the lifecycle of all IT investments.
II.      Provide reference information to ensure cybersecurity requirements are fully integrated into the lifecycle of IT investments in conformance with agency cybersecurity policy, available on OCIO SharePoint site.
III. Encourage the collaborative partnership between NRC offices and the Office of the Chief Information Officer (OCIO) to initiate, develop, and manage IT investments that provide the best available support to the mission of the agency.
IV.      Provide guidance on aligning IT/IM activities with the NRC agencywide Strategic Plan.
V.       Promote overarching architectural principles and standards to optimize the agencys return on IT investments.
Detailed information related to IT investments, portfolio management, and SP/EA implementation may be found on the OCIO SharePoint site.
SP/EA Scope SP/EA Scope begins with the expression of an identified business need or mission-related initiative, the evaluation and approval of a potential investment through the pre-selection phase, comprehensive project planning through the post-selection phase, the project execution phase, the transition phase of the investment into the NRC production operating environment, and through its entire operational life.
For the latest version of any NRC directive or handbook, see the online MD Catalog.              10

DH 2.8       INTEGRATED INFORMATION TECHNOLOGY/                           Date Approved: 02/15/2023 INFORMATION MANAGEMENT (IT/IM)
GOVERNANCE FRAMEWORK B. SP/EA OVERVIEW This section introduces the SP/EA components and includes descriptions of how the process is designed to work and interact with other supporting resources to assist users in implementing the process.
Enterprise Architecture At the core of SP/EA is the NRC Enterprise Architecture Program. Enterprise architecture is the discipline of translating business vision and strategy into effective enterprise change by creating, communicating, and improving the key requirements, principles, and models that describe the enterprises future state and enable its evolution and transformation from its current state. This transformation process entails the analysis and design of an enterprise in its current and future states from a strategic, organizational, and technological perspective. The goals of EA are to improve the organizational efficiency, effectiveness, and agility by delivering business-aligned, enterprisewide IT/IM systems.
Fundamental to successful enterprise architecture is finding better, more effective ways to analyze, design, and implement solutions that support the business capabilities of the organization. In addition, EA provides an analysis and planning discipline to help ensure that enterprise systems have the agility needed to align with and support changes in business strategy and underlying business capabilities. OMB provides Federal enterprise architecture guidance as the minimum set of EA program requirements for Government agencies. The NRC conforms with the intent of Federal Enterprise Architecture (FEA) guidance while optimizing that guidance to be more relevant to the agencys needs.
The EA program maintains a current repository of EA information that is essential for effective IT planning, including business functions, applications, technologies in use, interfaces between IT systems, standards, and sponsoring organizations. Management and staff can apply this EA information to make informed investment planning decisions and identify opportunities for sharing data, applications, and technologies.
The EA process is an essential tool for taking a strategic approach to planning and managing agency IT/IM resources and maximizing the use of IT funding. The EA process
* Helps ensure the alignment of IT with NRCs Strategic Plan and the NRC IT/IM Strategic Plan so that business needs drive technology decisions.
* Identifies and minimizes redundancies and thus yields potential cost savings.
* Highlights opportunities for streamlining business processes, information flows, data sharing, and data retention.
* Assists in optimizing the interdependencies and interrelationships among the programs and services of the NRCs various component organizations, as well as with external agencies.
* Ensures a logical and integrated approach to adopting new technologies.
For the latest version of any NRC directive or handbook, see the online MD Catalog.              11

DH 2.8       INTEGRATED INFORMATION TECHNOLOGY/                           Date Approved: 02/15/2023 INFORMATION MANAGEMENT (IT/IM)
GOVERNANCE FRAMEWORK
* Promotes adherence to agencywide technology standards, interface standards, and other related standards for systems security, privacy, and Information and Records Quality Principles.
* Helps ensures any changes to applicable standards or the production architecture baseline go through the agencys formal change request (CR) process.
* Pinpoints and resolves issues of data governance such as availability, utility, quality, and access.
* Helps to prioritize IT investments.
The EA process provides the staff with the following:
* A clear understanding of the strategic requirements of the enterprise;
* Models representing the current state of the enterprise in terms that assist decisionmaking;
* Models of the future state in terms of goals and strategies, which illustrate what the enterprise should look like across all EA viewpoints in support of the business strategy;
* A roadmap of the change initiatives required to reach the future state; and
* Requirements, principles, standards, and guidelines that will steer the implementation of change initiatives.
EA is an important transformational resource for any organization, large or small, providing the enterprisewide view needed to effectively develop and utilize systems and technology for effectively achieving necessary business outcomes.
Strategic IT/IM Planning Processes The agency maintains three levels of planning associated with the NRCs IT/IM investment framework. The first-level and primary driver is the NRCs Strategic Plan, which establishes the goals and strategies for mission execution. Second, the IT/IM Strategic Plan articulates overarching strategies for ensuring alignment between IT programs, the NRC Strategic Plan, and other federal IT priorities. Third, the Enterprise Roadmap (ERM) defines the activities for meeting the goals and strategies associated with meeting the agencys top transformational IT priorities.
The ERM documents the current and future states of the enterprise architecture and provides a transition plan showing the sequence of planned actions needed to achieve the future desired state during the planning horizon. The ERM refers to planned activities in terms of their relationship to NRCs required business capabilities.
The NRCs business capabilities represent business processes along with the people, tools, and information needed to deliver certain assigned and expected outcomes. For the NRC, these expected outcomes are largely defined by the Atomic Energy Act of 1954, as amended, and Title 10 of the Code of Federal Regulations (all parts). These outcomes are met by the mission For the latest version of any NRC directive or handbook, see the online MD Catalog.                12

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GOVERNANCE FRAMEWORK areas executing business processes that directly deliver these outcomes. NRC has developed a business capability map with a supporting business capability model behind it.
Additionally, the ERM maintains a direct linkage to the current and future plans for major IT business solutions as listed in the OMB major IT business case and agency IT portfolio summary, which comprise the agencys IT portfolio. To that end, the ERM goals and strategies represent the foundation for the annual budget formulation process.
SP/EA Components Core Elements The three core elements of the SP/EA are its roles, artifacts, and activities. The backbone of any enterprise architecture program is the description of who (roles) does what (artifacts) and how (activities) to do it. The notion of when to do what (phases) is a central supplement to help plan and execute a project. The three core elements and the activity groups, are briefly described below.
SP/EA Roles A role defines a set of responsibilities in terms of activities that one or more people can perform.
A role may be performed by an individual or a set of individuals working together as a team. An individual may also assume multiple roles. Roles are not necessarily related to a persons current job or to any current organizational role. A role is related to the project and the role an individual is requested to play in the investments evolution. An individual can play one or more roles, depending on the size and complexity of the effort.
The most significant role for SP/EA is described briefly below.
Enterprise Architect (EA). The Enterprise Architect is responsible for defining architectural solutions, frameworks, patterns, and reference architectures for use across multiple systems within the agency, and guiding application architects in their understanding and application of the enterprise architecture. Enterprise Architects provide recommendations for technology, data and interface standards to the Architecture Governance Board. Enterprise Architects work closely with application architects to help them formulate architectures for specific applications.
They do this by helping them to apply reference architectures and to craft application architectures with enterprise needs in mind. The Enterprise Architect is responsible for understanding the agencywide Strategic Plan and translating the goals and strategies into those IT/IM solutions can support. The Enterprise Architect is also responsible for understanding the business processes requiring automation and their relationship with other business processes and systems. The Enterprise Architect must also understand the data that will be used by the system and assist in defining system and cybersecurity requirements so that the resulting system conforms to the to-be enterprise architecture, EA standards, and is protected with the appropriate level of security and integrity.
For the latest version of any NRC directive or handbook, see the online MD Catalog.                 13

DH 2.8       INTEGRATED INFORMATION TECHNOLOGY/                           Date Approved: 02/15/2023 INFORMATION MANAGEMENT (IT/IM)
GOVERNANCE FRAMEWORK SP/EA Artifacts An artifact is a work product associated within a given subject area. The subject areas and minimum set or core EA artifacts, definitions, and templates may be found on the OCIO SharePoint site. In general, the artifacts define what the agency must deliver in terms of reference models and map to Governmentwide reference models. The artifacts define the as-is state with respect to the application of IT/IM resources. Artifacts are used to factually communicate different views of the agencys architecture for decision-making.
For the latest version of any NRC directive or handbook, see the online MD Catalog.              14

DH 2.8       INTEGRATED INFORMATION TECHNOLOGY/                           Date Approved: 02/15/2023 INFORMATION MANAGEMENT (IT/IM)
GOVERNANCE FRAMEWORK Exhibit 2        IT Investment Management A. IT INVESTMENT MANAGEMENT INTRODUCTION This exhibit expands upon the Capital Planning and Investment Control (CPIC) components of and the CPIC User Guide, in compliance with the policies established in Management Directive (MD) 2.8, Integrated Information Technology/Information Management (IT/IM) Governance Framework. The CPIC User Guide may be accessed by any Project Manager with access to the OCIO CPIC SharePoint site under CPIC Policy, Process, and Procedures Annual Updates.
Purpose Information technology and investment management (IT/IM) establishes the fundamental processes, capital IT management requirements, objectives, and standards necessary to implement mature IT investment managementincluding the planning, implementing, monitoring, and evaluating of capital IT investmentsconsistent with CPIC requirements and guidance. These fundamental critical processes provide an efficient and effective means for selecting, controlling, and evaluating IT investments in support of the NRC strategic priorities and IT portfolio. The select, control and evaluate processes must be continuously evaluated and refined to achieve mature IT investment management and facilitate the development of a well-balanced IT portfolio aligned with the agencys IT/IM strategic plan and to-be enterprise architecture that leverages IT for strategic outcomes in a cost-efficient manner and acceptable level of risk.
For additional detail on specific roles, responsibilities, and processes, please refer to the IT investment management on OCIO SharePoint site at https://usnrc.sharepoint.com/sites/ocio-hub/.

===Background===
The Clinger-Cohen Act (CCA) of 1996 requires agencies to use a disciplined CPIC process to acquire, use, maintain, and dispose of IT. The CCA also encourages the use of performance-based and results-based management of these investments. The Federal Acquisition Streamlining Act requires that IT investments align with mission and strategic goals; have cost, schedule, and performance goals; and achieve an average of 90 percent of these goals. The Federal Information Technology Acquisition Reform Act (FITARA) enacted on December 19, 2014, builds upon the requirements set forth in the Clinger-Cohen Act by establishing the Common Baseline for IT Management, representing a set of roles and responsibilities for the agency CIO and other senior agency officials.
Consistent with CPIC processes, IT investment management enables NRC to manage these investments with more transparency, accountability, and responsibility. The frequency and level of control and evaluation applied to an investment should be consistent with the investment type For the latest version of any NRC directive or handbook, see the online MD Catalog.              15

DH 2.8       INTEGRATED INFORMATION TECHNOLOGY/                           Date Approved: 02/15/2023 INFORMATION MANAGEMENT (IT/IM)
GOVERNANCE FRAMEWORK to prevent excessive overhead costs that would adversely affect the return on low-cost investments.
The IT investment management process comprises all of the elements of the traditional CPIC process, as well as activities focused on the development of NRCs IT budget. Through this process, IT investments are selected and subsequently continually re-selected, monitored, and evaluated until their end-of-life (EOL) to ensure each investment in the portfolio is well-managed, cost-effective, performing as expected, and supports the mission and strategic goals of the organization. By integrating with the other components of the Integrated IT/IM Governance FrameworkIT governance boards, enterprise architecture, IT strategic planning, project management, among othersthe IT investment management process helps ensure that the required disciplines of IT management drive the alignment of NRCs IT investments with the NRC mission and enterprise architecture.
NRCs IT Portfolio Structure Structure NRC formulates, evaluates, and executes the agencys IT budget at the activity level to facilitate transparency for IT costs, support prioritization of IT for inclusion in the IT portfolio, improve the IT budget formulation process, and link the IT budget to actual IT expenditures. To that end, NRC structured its IT portfolio as follows:
* Segment refers to a group of related IT services that support the agencys needs within a given business area. For example, the administrative services segment provides IT services to support the agencys administrative functions, including facilities and personnel security, facilities management, and space and property management.
* Investment/Service refers to the expenditure of IT resources to enable core functions and processes that support the agencys mission and operational business requirements.
An IT investment may include one or more project(s) for the development, modernization, enhancement, or maintenance of a single IT component or group of IT components with related functionality, and the subsequent operation of the component(s) in a production environment. All investments should have a defined life cycle with start and end dates.
The end date should represent the end of the currently estimated useful life of the investment as based on (1a) the most current alternative analyses of the components or (1b) the results of the most current operational analysis summarizing the operational performance of its components and (2) the investments ability to deliver required functionality.
Note: Each Investment/Service is assigned a Unique Investment Identifier (UII) for tracking, budgeting, and reporting purposes, both internally and externally to OMB.
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DH 2.8       INTEGRATED INFORMATION TECHNOLOGY/                           Date Approved: 02/15/2023 INFORMATION MANAGEMENT (IT/IM)
GOVERNANCE FRAMEWORK
* Component refers to an IT system, module, or application; IT network or computing device; physical or virtual computing platform; other IT asset; and/or personnel needed to deliver or support a given IT service. The NRCs goal is to invest in single enterprise solutions to provide a given service to meet common business needs across the agency.
Where this is not possible, multiple related components would be associated with the given parent investment/service.
Note: Each Component is assigned a Component Identifier (CI) for internal tracking, budgeting, and reporting purposes.
* Activity refers to expenses, projects, tasks, processes, and other undertakings that constitute the costs and resources associated with a given component. Activities are further classified as supporting Operations and Maintenance (O&M) or Development, Modernization, and Enhancement (DME).
Scope This policy applies to all NRC IT investments, including pilot and prototyping activities throughout the entire investment lifecycle, regardless of the source of funding, whether owned and operated by NRC, or operated on behalf of NRC. In accordance with OMB guidance on management and oversight of Federal Information Technology, implementation will not impact the independence of the Office of the Inspector General (OIG) and authorities the Inspector General has over the personnel, performance, procurement, and budget of the OIG.
Objectives The following objectives apply to the management of IT assets at the NRC:
I.        NRC will select IT activities that support new or existing IT investments (or services) that support the agency mission and align with the agencys IT architecture through the NRC Enterprise Roadmap.
II.        NRC will manage all IT investments and associated activities with the goals of balancing risks and maximizing returns III.        NRC will evaluate the performance of all IT investments and associated IT components in accordance with applicable laws and mandates IV.         NRC will not fund IT investments and associated activities unless approved in accordance with IT governance structures and associated processes as outlined in MD 2.8, Integrated Information Technology/Information Management (IT/IM)
Governance Framework.
V.         The as-is and to-be business processes to be supported by an IT investment shall be documented before funding is provided to support that investment.
VI.         NRC offices and regional representatives will work through the approval process to gain funding for any IT investment or associated activities they deem essential to the accomplishment of their missions and strategies.
For the latest version of any NRC directive or handbook, see the online MD Catalog.                17

DH 2.8       INTEGRATED INFORMATION TECHNOLOGY/                           Date Approved: 02/15/2023 INFORMATION MANAGEMENT (IT/IM)
GOVERNANCE FRAMEWORK VII.         NRC offices and regional representatives will follow the agencys IT acquisition policy and processes utilizing approved acquisition strategies and plans in all procurement actions. Deviations will require CIO approval.
VIII.        NRC offices will adhere to the IT investment management processes throughout the lifecycle of all IT investments and associated IT components under their purview.
IX.         Project sponsors will ensure that requests for IT resources are based on quantitative and qualitative measures of the business value that is expected to be achieved from the investment and will include evaluation criteria that can be used in measuring the achievement of that value.
These objectives are part of the set of integrated policies defined by NRCs Integrated IT/IM Governance Framework and are based on the Office of Management and Budget (OMB) and Government Accountability Office (GAO) guidance.
Additional references to Federal policy regarding IT investment management can be found in the latest Capital Planning and Investment Control (CPIC) Guidance issued from OMB. This guidance can be found on the NRC IT investment management site at https://www.nrc.gov/public-involve/open/digital-government/policyarchive/index.html.
For the latest version of any NRC directive or handbook, see the online MD Catalog.               18

DH 2.8       INTEGRATED INFORMATION TECHNOLOGY/                             Date Approved: 02/15/2023 INFORMATION MANAGEMENT (IT/IM)
GOVERNANCE FRAMEWORK B. IT INVESTMENT MANAGEMENT OVERVIEW The NRC IT investment management component of the Integrated IT/IM Governance Framework consists of a multilayered structure that comprises policy, processes, procedures, standards, and guidelines, with each layer providing an increasing level of detail. The IT investment management process follows the continuous sequence of selecting, monitoring and controlling, and evaluating the investment and associated activities throughout its lifecycle, as depicted in Figure 1.
Figure 1. Overview of the IT Investment Management Process For the latest version of any NRC directive or handbook, see the online MD Catalog.                19

DH 2.8       INTEGRATED INFORMATION TECHNOLOGY/                           Date Approved: 02/15/2023 INFORMATION MANAGEMENT (IT/IM)
GOVERNANCE FRAMEWORK Select Process: Selecting NRCs IT Investments The primary activities within this process include the following:
* Evaluate each IT investment request to determine alignment with mission needs.
* Demonstrate an expected return on investment for new requests to be assessed against other IT business needs.
* Prepare cost-benefit and alternatives analyses, to include cybersecurity requirements and current Federal IT/IM mandates (e.g., accessibility, HSPD-12, IPv6) for each new investment request.
* Prioritize IT investments to ensure continued alignment of agency resources to mission needs.
* Facilitate funding decisions for new and existing investments.
* Facilitate the approval of the annual IT budget request.
* Prepare and maintain a portfolio of IT investments.
* Determine system data with Record status and approach to records and information management (RIM) requirements (initial verification of RIM).
Control Process: Monitoring and Controlling NRCs IT Investments The primary activities within this process include the following:
* Institute performance measures and management processes to track actual performance including cybersecurity continuous monitoring.
* Establish tracking mechanisms that enable periodic reporting and review of investments.
* Establish key performance indicators to highlight areas requiring further review, including compliance with cybersecurity requirements under the established continuous monitoring program.
* Monitor project progress to highlight deviations from project expectations and to illustrate project accomplishments.
* Initiate and monitor corrective actions as needed.
Evaluate Process: Evaluating NRC Investments The primary activities within this process include the following:
* Conduct post-implementation reviews (PIRs) of IT systems to evaluate project results and document lessons learned.
* Evaluate investments to monitor return on investment and to support decision-making toward the continuation, modification, or cancellation of an investment.
* Re-assess each IT investment's compliance with key IT investment requirements.
* Provide periodic updates of investment status to executive management.
* Provide periodic reports to the Office of Management and Budget (OMB).
For the latest version of any NRC directive or handbook, see the online MD Catalog.              20

DH 2.8       INTEGRATED INFORMATION TECHNOLOGY/                           Date Approved: 02/15/2023 INFORMATION MANAGEMENT (IT/IM)
GOVERNANCE FRAMEWORK
* Initiate and monitor corrective actions as needed.
* Conduct post-certification activities for RIM certification.
C. Capital Planning and Investment Control (CPIC) Team In support of the NRCs IT investment management functions, the agencys CPIC team
: 1. Facilitates IT SME reviews for policy compliance, security, IT project management, and infrastructure impact, and consolidates the SME recommendations for executive-level and management-level IT investment review boards.
: 2. Facilitates IT investment reviews (e.g., control reviews, TechStats, CIO TouchPoints) with the CIO and appropriate IT governance boards.
: 3. Coordinates with the NRCs enterprise architecture (EA) to verify mapping between the NRCs EA and the Federal EA and to ensure that investments align with the NRCs strategic plan, IT/IM strategic plan, and enterprise roadmap.
: 4. Coordinates with NRCs Project Management Branch, OCIO, to establish project control gates and to ensure project management standards and best practices are implemented throughout the IT investment lifecycle.
: 5. Coordinates with other functional areas of OCIO, including the Computer Security Organization (CSO), on security-related requirements to support the development and review of IT business cases and project plans and the monitoring and evaluation of IT investments throughout their lifecycle.
: 6. Assists IT investment owners in their understanding and compliance with the CPIC process and related OMB requirements, including preparation of the NRCs IT portfolio summary and major IT business case submissions.
: 7. Works with Integrated Project Teams (IPTs) and IT project managers for each major investment to update major IT business cases and ensure complete and timely submission of updates to OMB.
: 8. Serves as a single point-of-contact for NRC inquiries regarding IT governance and CPIC processes and procedures.
: 9. Coordinates input to the annual IT planning and budgeting guidance.
: 10. Maintains an inventory of the agencys capitalized IT investments (i.e., major IT business cases) and provides the current list to the OCFO for inclusion in the NRCs budget justification materials.
: 11. Provides input to educational outreach activities and training related to CCA, FITARA, and OMB requirements and present training related to CPICs portfolio and investment management and submission tool, OMB reporting requirements, and the NRCs IT governance to IPTs and all project managers.
: 12. Sets requirements and criteria for the selection of IT investments comprising the NRCs IT portfolio.
For the latest version of any NRC directive or handbook, see the online MD Catalog.              21

DH 2.8       INTEGRATED INFORMATION TECHNOLOGY/                           Date Approved: 02/15/2023 INFORMATION MANAGEMENT (IT/IM)
GOVERNANCE FRAMEWORK
: 13. Defines and implement processes and procedures to monitor and evaluate IT investments throughout their lifecycle.
: 14. Provides a secretariat function for the executive- level and management-level IT investment review boards, including scheduling meetings, developing agendas, coordinating briefings and reviews, taking minutes documenting decisions and action items, and tracking action items to completion.
For the latest version of any NRC directive or handbook, see the online MD Catalog.              22

DH 2.8       INTEGRATED INFORMATION TECHNOLOGY/                           Date Approved: 02/15/2023 INFORMATION MANAGEMENT (IT/IM)
GOVERNANCE FRAMEWORK Exhibit 3        Project Management Methodology A. PMM INTRODUCTION As a major component of this management directive, the NRC Project Management Methodology (PMM) describes the processes and method by which IT/IM projects must be managed at the NRC. This exhibit defines the overarching framework and processes for initiating, executing and closing IT/IM projects in full compliance with the requirements and policies established by the Federal Government and referenced in Management Directive (MD) 2.8, Integrated Information Technology/Information Management (IT/IM) Governance Framework.

===Background===
The NRC, along with all Federal agencies, is subject to several legislative mandates regarding its management of IT investments. In response to these mandates, the Office of Management and Budget (OMB) has issued policies for each agency to implement. These policies are summarized and referenced in OMB Circular A-130, Managing Information as a Strategic Resource.
OMB Circular A-130 defines the Information System Life Cycle as the phases which an information system passes through, typically characterized as initiation, development, operation and termination, and NIST SP 800-64, Security Considerations in the System Development Life Cycle defines the System Development Life Cycle (SDLC) as including five phases: initiation, development/acquisition, implementation/assessment, operations/maintenance, and disposal.
Historically, NRCs PMM attempted to encompass all aspects of the SDLC. It was primarily used within the agency as the mechanism for complying with OMB Circular A-130 and other Federal requirements as well as mandates intended to ensure that required project artifacts are produced.
As information technology approaches and methods evolve, a number of new more adaptable and effective models in IT/IM project management have emerged, including agile and modular development methods, as well as cloud-based service provisioning and deployment. These new approaches dictated a fundamental shift in IT/IM project managementaway from large-scale integration efforts supported by substantial up-front documentation towards leaner, faster models that rely heavily on iterative development.
To help ensure that the PMM remains useful as a resource for the agencys IT project managers (IT PMs), the interactive PMM toolset, referred to herein as PMM 2.0, was developed to provide more detailed and dynamic step-by-step process guidance and assistance with access to appropriate tools, methods, and templates for effectively managing an IT/IM projects cost, schedule, quality and risks and to ensure IT/IM systems development and integration activities are in compliance with the agencys cybersecurity and RIM requirements.
For the latest version of any NRC directive or handbook, see the online MD Catalog.                23

DH 2.8       INTEGRATED INFORMATION TECHNOLOGY/                           Date Approved: 02/15/2023 INFORMATION MANAGEMENT (IT/IM)
GOVERNANCE FRAMEWORK Applicability The PMM outlines the overarching methodology for IT/IM project management regardless of the project typenew development, enhancement to an existing system or application, or replacement/retirement of IT systems or applications. However, specific activities and required documentation and reporting vary depending on the size, characteristics, and complexity of the projects or the type of solution being implemented.
Objectives The PMM is intended to accomplish a number of objectives, including I.       Ensuring that all IT/IM projects are managed, monitored and recorded in compliances with the applicable policies, standards and processes established by MD 2.8.
II.      Providing NRC Project Managers with a general reference source for compliance with the applicable Federal and NRC policies and regulations.
III. Providing NRC Project Managers access to the required artifact templates and tools for managing their project resources while executing, monitoring, and recording their projects activities during their lifecycle.
IV.      Ensuring that the NRC work processes are evaluated against best practices and are simplified, improved, or redesigned, when appropriate, before making significant investments in applications or systems to automate those processes.
V.       Ensuring that requirements, which include records, cybersecurity, and privacy, are addressed from the early stages of the project lifecycle through project completion.
PMM Scope The PMMs scope encompasses the project lifecycle, starting from the expression of an identified business need or initiative; its evaluation and approval as an IT/IM project; comprehensive post-selection project planning; project execution and control; and finally transition of the system or application into its production environment or achievement of the goal or deliverables that would mark the end of the project.
PMM OVERVIEW The PMM is structured on the basis of the following:
* Method Principles
* Lifecycle Processes
* Project Roles
* Project Artifacts
* Related Project Support Functions For the latest version of any NRC directive or handbook, see the online MD Catalog.                24

DH 2.8       INTEGRATED INFORMATION TECHNOLOGY/                            Date Approved: 02/15/2023 INFORMATION MANAGEMENT (IT/IM)
GOVERNANCE FRAMEWORK In the following sections each of these dimensions is described in more detail.
Method Principles The PMM was designed to focus on a number of project management principles that must be applied by all project managers in order to ensure successful project outcomes. These project management principles as summarized below are applicable at across the entire IT/IM project lifecycle and should be considered in every project activity.
Principle               Summary The extent to which expected benefits to stakeholders are well Realize Expected       defined; whether the implementation is proceeding consistent with Benefits           expected delivery of benefits; and, as applicable, whether the value is sustained during operation.
The extent to which business, technical, and cybersecurity risks, along Manage Risks with their potential impacts to the organization, its operations, industry, Effectively and others are identified and managed across the project lifecycle.
The extent to which cost estimates are reasonable and complete; Manage Costs whether sources of funding and acquisition are considered; and Effectively whether spending is tracked against plan across the project lifecycle.
Manage            The extent to which leadership is engaged; management and Resources           technical skills are identified; and whether those skills are obtained Effectively         and applied across the project lifecycle.
The extent to which the components of quality are defined; whether Manage Quality the components are used to shape the nature of the investment; and Effectively whether they are tracked across the project lifecycle.
Leverage           The extent to which opportunities to leverage existing capacity, Opportunities for      capability, and standards are evaluated and whether they are Efficiency          leveraged during implementation and operation.
Lifecycle Processes The PMM is organized into the following four distinct project lifecycle phases:
* Pre-Selection Planning,
* Post-Selection Planning,
* Execution and Control, and
* Transition.
For the latest version of any NRC directive or handbook, see the online MD Catalog.                   25

DH 2.8        INTEGRATED INFORMATION TECHNOLOGY/                             Date Approved: 02/15/2023 INFORMATION MANAGEMENT (IT/IM)
GOVERNANCE FRAMEWORK These phases, although higher level than previous iterations of the agencys PMM, are designed to encompass a broader range of IT project types inclusive of not only software integration or development efforts but also hardware, BPI, and other service only efforts which comprise a substantial component of the agency's IT/IM project portfolio. Additionally, the PMM focuses on the 'project' functions of IT planning and delivery rather than the complete systems lifecycle. Thus, the PMM lifecycle is structured to better support different project types and project-specific activities from a framework perspective.
The framework remains the same, but the processes within the phases, particularly in execution space, may be different based on what is being developed and the development methodology (e.g., agile, infrastructure based, traditional approach). For instance, agile is an iterative approach to software delivery that builds software incrementally; while the phases remain the same, the method and steps within the Execution and Control Phase will be tailored to an agile approach.
The following table summarizes the scope of each phase of the PMM.
Pre-Selection Planning Phase The pre-selection phase is a critical first step in the agencys project management processes.
The purpose of the activities and artifacts required in this phase is to establish the business need for the project, complete the applicable governance review and approval processes necessary to proceed. The IT PM must understand the basic solution design, as well as the general costs, benefits and risks including cybersecurity and RIM requirements associated with the project. The requirements for completion of this phase will vary based on the size and nature of the project. For example, a major IT/IM project possesses more requirements and governance oversight related to its pre-selection activities than a minor IT/IM project.
This phase may serve as the project initiation from a development perspective and move a project from an idea or notional concept to a formal development, modernization and enhancement (DME) state.
Post-Selection Planning Phase Post-selection planning is the phase in which comprehensive project execution planning is laid out and therefore requires a structured approach resulting in concise and detailed plans for the project. Documents produced during the Post-Selection phase are living documents and may require refinement as additional details emerge during the project execution and control phase.
The amount of rigor employed during this phase is contingent on the size and complexity of the project. The quality of the effort taken during the Post-Selection Planning phase is often indicative of the projects ability to reach a successful conclusion.
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DH 2.8       INTEGRATED INFORMATION TECHNOLOGY/                               Date Approved: 02/15/2023 INFORMATION MANAGEMENT (IT/IM)
GOVERNANCE FRAMEWORK Execution and Control Phase The Execution and Control Phase consists of processes performed to complete the work defined in the Project Schedule and other project plans to satisfy the project specifications. This involves coordinating people and resources, managing stakeholder expectations as well as integrating and performing the activities of the project.
This phase includes the development of detailed technical specifications as well as the full execution of the design from planning through development, testing, and implementation. It also includes the building and testing of all functions iteratively on a proven architecture.
Transition Phase The transition phase prepares and finalizes an IT/IM projects introduction to the users for official use. For software development projects this may include migration from a development environment to its production environment. For a cloud or Software As A Service (SAAS) effort this may include ensuring all required agreements with the service providers are established. Regardless of the type of project, it is vital that, as IT/IM projects prepare to deliver business capabilities. Project managers should ensure that the solution is secure and robust with an established, cybersecurity, continuous-monitoring program, and that communications and training materials are in place to ensure the project is successfully introduced into the production environment.
This phase may also serve as the project closeout, transitioning an IT solution into an operations and maintenance (O&M) state.
The Project Management toolset known as PMM 2.0 provides interactive and step-by-step guidance to follow agency project processes as well as access to references and linkages to standards and required documentation templates tailored to the type, complexity and size of each project.
Project Roles A role defines a set of responsibilities in terms of activities that one or more people may perform. A role may be performed by an individual or a set of individuals working together as a team, referred to as an Integrated Project Team (IPT). An individual may also assume multiple roles. Project roles are not necessarily related to a persons current job position or to any current organizational role, a common misperception. A project role is related to the project and the function (role) an individual is requested to play in that specific projects evolution. An individual can play one or more roles, depending on the size and complexity of the project. This documentation is specific to Project roles and responsibilities; however, some of these roles also have System responsibilities and are expected to fulfill system-specific responsibilities as appropriate (e.g., system role-based security training, continuous monitoring, and oversight).
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DH 2.8       INTEGRATED INFORMATION TECHNOLOGY/                              Date Approved: 02/15/2023 INFORMATION MANAGEMENT (IT/IM)
GOVERNANCE FRAMEWORK The most significant roles for PMM are described in the following table.
Role                     Summary Management Roles The Business Process Sponsor or System Owner is the primary stakeholder establishing and validating business needs and system requirements as well as managing expenditures for the system Business Process development and operation. The System Owner maintains overall Sponsor/System responsibility for the security of his or her IT system including its Owner continuous cybersecurity monitoring. The system owner is an agency official who has inherent U.S. Government authority and must be a Government employee.
The Program Manager (PM) fulfills a formal oversight role related to a defined group of individual projects. The PM is responsible for ensuring IT/IM Program the group of projects are managed in a coordinated way to obtain the Manager desired control and expected benefits not available from managing them individually.
The IT Project Manager (IT PM) is responsible for planning, managing IT Project         business case development, and project execution and control of the Manager           overall project. The IT PM may be supported by others playing a project management role, depending on the size and complexity of the project.
Role                     Summary Business and Technical Roles The IT/IM System Architect is responsible for the software and hardware architecture. The architect also makes key technical decisions that constrain the overall design and implementation for the project. The IT/IM System         architect is also responsible for understanding the business processes Architect         that will be automated and their relationship with other business processes and systems. The architect should also understand the data that will be used by the system and design the system so that it is protected to the appropriate level of security and integrity.
The Business Analyst is primarily involved in eliciting and investigating requirements. The analyst coordinates and documents needs, Business Analyst requirements, and translates business requirements into software requirements using descriptions and graphical representations.
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DH 2.8       INTEGRATED INFORMATION TECHNOLOGY/                           Date Approved: XX/XX/XXXX INFORMATION MANAGEMENT (IT/IM)
GOVERNANCE FRAMEWORK Business and Technical Roles As a member of the IPT, the Information and Records Management Information and (IRM) Specialist is responsible for compliance with the agencys IRM Records policies (MD 3.53, NRC Records and Document Management Management Program.) and meeting all NARAs requirements related to NRCs Specialist information and recordkeeping assets.
The Configuration Manager is responsible for providing the overall Configuration         configuration management infrastructure and environment to the Manager            development team. The configuration manager creates software releases.
The Contracting Officer approves acquisition planning and maintains overall responsibility for ensuring that all aspects of contract and task Contract Officer administration are accurate and complete, including insertion of security clauses in solicitations, contracts and agreements, as applicable.
The Contracting Offices Representative (COR) receives and reviews Contracting the request for approval for Invoices or Intra-governmental Payment Officers and Collection System (IPACS) statements associated with contracts or Representative agreements for which they are the designated COR.
The Developer is primarily involved in designing, implementing, or Developer configuring software.
The Enterprise Architect is responsible for defining architectural solutions, frameworks, patterns, and reference architectures for use across multiple systems within the agency, and guiding application Enterprise          architects in their understanding and application of the enterprise Architect          architecture. Enterprise Architects work closely with IT/IM System Architects to help them formulate architectures for specific applications.
They do this by helping apply reference architectures and to craft application architectures with enterprise needs in mind.
The Process Engineer tailors the project processes. The Process Engineer also educates and mentors project team members on process-related issues; ensures that valuable project experience is Process Engineer identified and used to improve the process; and leads or supports the frequent status meetings used by the project team to track and manage the development activities.
For the latest version of any NRC directive or handbook, see the online MD Catalog.                  29

DH 2.8       INTEGRATED INFORMATION TECHNOLOGY/                          Date Approved: XX/XX/XXXX INFORMATION MANAGEMENT (IT/IM)
GOVERNANCE FRAMEWORK Role                    Summary Business and Technical Roles The Information System Security Officer (ISSO) reviews the results of cybersecurity activities and determines if the system(s) affected by the Information         activities are adequately protected. The system-level ISSO is the System Security designated security representative of an IT system owner. This is a Officer          trusted position with special access to and authority over an IT system.
This role must not be assigned to an individual who has other trusted responsibilities The System Administrator maintains the development and test environments, including hardware and software, backups, and other system administration duties. The System Administrator also maintains System system related networks and hardware and ensures the underlying Administrator security and data infrastructure is stable. When necessary, the System Administrator troubleshoots problems with capacity and upgrades, and assists in testing and applying fixes.
The Tester manages the system testing processes, including creation of Tester           test plans, test cases, and test scripts. The tester also executes tests and analyzes test results.
The Tool Specialist installs and configures software development tools Tool Specialist to support the development and test environments.
Project Artifacts An artifact is a work product of a project. A given artifact may serve as both input and output from a set of activities. Artifacts within the PMM typically possess associated guidelines and templates that present information related to developing, evaluating, and using the artifact.
Many artifacts are expected to capture the evolving information and detail associated with the project across its lifecycle. A list of the current PMM artifacts and associated templates are available on the PMM 2.0.
Related Supporting Functions Successful project delivery and compliance rely on a number of supporting functions including
* Business Process Improvement,
* System Security,
* Records and Information Management,
* Configuration Management,
* Operational Support.
As important elements in virtually all projects, these functions are summarized in the following sections.
For the latest version of any NRC directive or handbook, see the online MD Catalog.                 30

DH 2.8       INTEGRATED INFORMATION TECHNOLOGY/                          Date Approved: XX/XX/XXXX INFORMATION MANAGEMENT (IT/IM)
GOVERNANCE FRAMEWORK Business Process Improvement Business process improvement (BPI) involves a change in the way an organization conducts its business. Business process re-engineering (BPR) is the redesign of the organization, culture, and/or business processes using technology as an enabler to achieve material improvements in cost, time, service, and quality. Typically, BPR involves a material redesign of the business processes and/or the organization, whereas BPI focuses on smaller incremental changes. Depending on the scope of the project, either or both may be required as part of the project lifecycle.
Business modeling is an equivalent discipline and terminology used in the PMM, and includes aspects of both BPI and BPR. Business modeling develops a vision of the target organization and, on the basis of this, defines the processes, roles, and responsibilities needed to achieve this desired state.
Technology is not the driver for business process changes; rather, the driver is the organizations desire to improve its business processes; with leadership from the Office of the Executive Director for Operations (OEDO) and potentially the use of technology to accomplish some of the desired improvements. Offices should consider BPI before requesting funding for a new project or system development effort.
A BPI is also required to ensure the agency is compliance with OMBs Circular A-130, consistent with the Clinger-Cohen Act. OMB Circular A-130 requires agency investments in major information systems simplify or otherwise redesign processes to reduce costs and improve performance. Additionally, it is a sound business practice to carefully analyze and optimize business processes before performing automation projects.
OMB advocates that agencies first consider cloud-based services, commercial-off-the-shelf (COTS), or e-Government initiatives before customized solutions. This advice implies that agencies should
* Understand their own work processes and be willing to change them.
* Understand work processes embedded in the applicable COTS/e-Government system.
* Utilize best practices embodied in the COTS product where possible rather than customize the COTS product to fit unique processes.
However, the re-use of existing and in-house approved capabilities with acceptable performance track should be considered in addition to OMBs advocated solutions.
The directives from OMB and best practices in general are clear that business processes need to be analyzed and simplified before investments are made in automation efforts. Therefore, OEDO and OCIO lead the integration and the use of the BPI methodology as part of the overall PMM system lifecycle. To the extent that the investment level requires a business case (CPIC Tier 1 or Tier 2), BPI activities will be integrated into the project processes.
For the latest version of any NRC directive or handbook, see the online MD Catalog.               31

DH 2.8        INTEGRATED INFORMATION TECHNOLOGY/                         Date Approved: XX/XX/XXXX INFORMATION MANAGEMENT (IT/IM)
GOVERNANCE FRAMEWORK System Security The Federal Government has become increasingly reliant on IT systems to support critical day-to-day mission and support operations. Risks to system and data confidentiality, integrity, and availability can impact an organizations ability to execute its mission or its business strategy. To minimize the impact associated with these risks, Federal Cybersecurity policy requires that all IT systems must obtain an Authorization to Operate (ATO) or Authorization to Use (ATU) before being placed into the operational environment; this policy also applies to applications hosted outside of the NRC domain or in a federally approved cloud. To maintain a system authorization, all systems must adhere to any specified ATO conditions and maintain a continuous monitoring program.
The NRC goal is to integrate system security processes within the PMM to help ensure systems are conceived, designed, developed, acquired, implemented, and maintained in adherence with all appropriate Federal guidance and are compliant with the applicable laws, regulations, OMB circulars, and the agencys management directives. Cybersecurity is considered a discipline in IT project management and therefore the processes within PMM are defined to integrate security into the system development process and across the project lifecycle.
NRC MD 12.5, NRC Cybersecurity Program, is the defining agency document regarding Cybersecurity. MD 12.5 and the related policies and processes provide system owners and project managers with the required information for satisfying the cybersecurity requirements. All templates for the required system security documentation, plans and reports are available at the OCIO, CSO SharePoint site.
Records and Information Management The Presidential Memorandum issued on November 28, 2011, requires agencies to begin an Executive Branch-wide effort to reform records management policies and practices. Information which is disseminated or collected through electronic systems and meet the definition of a Federal record must therefore be maintained and managed as Federal records in accordance with the policies and procedures set forth in MD 3.53, NRC Records and Document Management Program, as well as National Archives and Records Administration (NARA) regulations at https://www.archives.gov/about/laws/fed-agencies.html.
RIM Certification processes document the requirements that help ensure system development project activities are consistent with Federal electronic records management standards and include data and information considerations for designing and implementing electronic solutions. As part of data management, software standards, and application design, agencies incorporate certification controls for Federal information throughout a systems development cycle to reduce the risks of nonconformance of records management relative to Federal and industry best practices.
The RIM Certification Process consists of four phases: Definition, Verification, Validation, and Post Certification. The following diagram illustrates the RIM Certification process relative to CPIC, PMM, and typical SDLC phases.
For the latest version of any NRC directive or handbook, see the online MD Catalog.                   32

DH 2.8       INTEGRATED INFORMATION TECHNOLOGY/                          Date Approved: XX/XX/XXXX INFORMATION MANAGEMENT (IT/IM)
GOVERNANCE FRAMEWORK For detailed information about the RIM certification process and associated activities in each of these certification phases, please refer to the Records and Information Management (RIM)
Certification Process in the OCIO Customer Catalog.
Configuration Management An important aspect of the PMM is helping ensure appropriate configuration management practices are followed for software related projects. The NRCs configuration and change request management system (CM system) holds key information about its systems development, promotion, deployment, and maintenance processes. The CM system retains the asset base of potentially reusable artifacts resulting from the execution of these processes. Only through appropriate configuration and change management can IT/IM investments be adequately protected and managed.
The CM system is an essential and integral part of the overall development processes and relates to the configuration and change control discipline in the PMM. As a result, office directors and regional administrators are required by MD 2.8 to maintain appropriate CM documentation in agency approved repositories, such as JIRA, Remedy and ADAMS. This responsibility includes verifying that all required artifacts are available and maintained in a current state in an agency system. Additional information associated with accessing and leveraging the agencys configuration management guidelines and toolsets are included in PMM 2.0.
For the latest version of any NRC directive or handbook, see the online MD Catalog.             33

DH 2.8       INTEGRATED INFORMATION TECHNOLOGY/                          Date Approved: XX/XX/XXXX INFORMATION MANAGEMENT (IT/IM)
GOVERNANCE FRAMEWORK Operational Support Operational support, including consolidated test facility services, system deployment support, and telecommunication support are addressed in MD 2.6, Information Technology Infrastructure and End User Services. Links to the appropriate guidance and support resources are available through the Customer Service Catalog.
For the latest version of any NRC directive or handbook, see the online MD Catalog.             34

DH 2.8       INTEGRATED INFORMATION TECHNOLOGY/                          Date Approved: XX/XX/XXXX INFORMATION MANAGEMENT (IT/IM)
GOVERNANCE FRAMEWORK Exhibit 4        Integrated IT/IM Governance Roles As illustrated below, the agencys IT/IM governance roles represent an integrated framework designed to ensure alignment of IT/IM investments with agency goals and delivery of technical capabilities in the most efficient manner possible.
For the latest version of any NRC directive or handbook, see the online MD Catalog.             35}}